Worldspan World Files Practice Exercises

2688 01/01

Copyright, 2000 Worldspan, L.P. All Rights Reserved. Worldspan, L.P. is primarily owned by affiliates of Delta Air Lines, Northwest Airlines, and TransWorld Airlines.

Worldspan World Files Practice Exercises

Complete the following exercises in the Training sine. Use the instruction below to complete the World Files template. After completing the template, do not end the World Files. Your instructor will check your work. Instructions to Complete the World Files Template

Verify your PC is in the overwrite mode. Do not use the <INSERT> or <DELETE> keys when filing in the template. Use the space bar to eliminate any unnecessary characters. Do not use the carriage return <RETN> or <ENTER> keys. If a parenthesis is inadvertently deleted, type an asterisk (*) in its position to replace it. Use the <TAB> key or arrow keys to place the cursor on the first line of the World Files. Line types are entered after the line number. Lines without a line type default to an A always copy line. Qualifiers are entered after the first left parenthesis. Formats and passenger data are entered after the second left parenthesis Each PNR format to be copied must end with an end-item (). To enter more than 10 lines of data, move the cursor to just before the right parenthesis and enter. The next ten line of the template are displayed. When storing A,O, I, or C lines containing a dollar sign ($), use: $ $$ to insert data when you copy to indicate a dollar sign ($) is part of the entry (e.g.,5$$CK) $$$ to indicate inserted data follows a dollar sign ($) Move the cursor below any data in the template, and enter to file the template. Store the completed template using G*E.

Exercise One- Create a World Files

1. Create a Level 3 World File using your name as the reference and associated to Level 2 of Brown Co. 2. Add the first ten lines of data below to the World Files template. Enter to display a blank template. 3. Continue to add remaining data, then enter to file template. 4. End and redisplay your World Files, have the instructor check your work. Line # and Type Qualifier Item 601 A -Last Name/First 611 A 9*617 366-8860-H 621 A 5-CD 12605 Maple Avenue 622 A 5-CD Apt 24 623 A 5-CD Boston, MA 01623 626 A 5-CA 123456 627 O CK 5$$Check 628 O VI 5$$CCVI17112198142970N0402*SOF N can be substituted with a P N = Not present P = Present *SOF = Signature on file 631 A S 5.S Prefers Bulkhead Aisle 632 A S 5.S Confirm last row of Fst Class tvling w/spouse 641 O UA 3SSRFQTVUAHK/UA101202303-1 642 O CO 3SSRFQTVCOHK/CO404505606-1 643 O US 3SSRFQTVUSHK/US717818919-1 644 O DL 3SSRFQTVDLHK/US205305405-1 US Airways Frequent flyer mileage going in to Delta account 701 I IT 0DL1965Y$BOSDFWNN1

702 I

IT

0DL1530Y$DFWBOSNN1

Exercise Two- Modify a World File

Modify your Level 3 World Files to include the information below. 1. Place your World Files in modify mode. 2. Change the home phone number to 617 461-8861. 3. Add the qualifier CD to line 621. 4. Change the expiration date on credit card to 12/04. 5. Enter to file the template. 6. End and redisplay your World Files, have the instructor check your work.

Exercise Three- Modify World Files ( Part 2)

1. Place World Files in modify mode. 2. Display the first available blank line of the World Files template. 3. Add the following data in the table to the World Files template. 4. Enter to file the template. 5. End and redisplay your World Files, have the instructor check your work.

Line # and Type 602 O 612 A 636 O 637 O 645 O 661 O 662 O 671 O 672 O 800 N

Qualifier TC M UA AL ZL HI SI

Item -Last Name/First 9*617 592-660`0-B 3SAVGML 3SAWCHR 3SSRFQTVUAHK/UA89675432-2 5.C Alamo ID/8383 Prefers ICAR 5.C National ID/916543 Prefers ICAR 5.H Holiday Inn ID/3489764 King Rm 5.H Sheraton ID/668264 King Rm Client likes skydiving and scuba diving

Exercise Four - World Files Entries

Match each entry in the list with the statement that best describes it: A. B. C. D. E. F. G**Brown Co. G*C628/636 GPC G*R G*C/1$NAME G*REND G. H. I. J. K. L. G*I GI/601M611 G*CX606 G*C G*ER G*B

________1. ________2. ________3. ________4. ________5. ________6.

Copy all O lines. Insert line 611 after line 601. Display first available blank line. Copy all A lines in the World Files. Ignore the World Files. Redisplay World Files.

________7. ________8.

Copy all A line except 606. Display the Level 2 World Files for Blue Chip Corp. Move to the end of the World Files. Copy all A lines and line 1 inserting your name after the phone field. End and redisplay the World Files. Place World Files in the modify mode.

________9. ________10.

________11. ________12.

Answer Key

World Files Create and Modify

WORLD FILE Level 3

1ZA LEVEL3 (LAST NAME ) LEVEL2 (BROWN CO 601A 602O 611A 612A 621A CD 622A 623A 626A 627O CK 628O VI )

631A S 632A S 636O M 637O 644O 641O 642A 643A 644A 645O 661O 662O 671O 672O 701I 702A UA CO US DL UA AL ZL HI SI IT IT

-LAST NAME /FIRST NAME# -LAST NAME/FIRST NAME# 9*617 461-8861-H# 9*617 592-6600-B# 5-CD 12605 MAPLE AVENUE# 5-CD APT 24# 5-CD BOSTON MA 01623# 5-CA 123456# 5$$CK# 5$$CCVI1711219814290N0402*SOF Can substitue N with a P N = Not Present P = Present SOF = Signature on file 5.S PREFERS BULKHEAD AISLE# 5.S CONFIRM LAST ROW OF FRST CLASS WHEN TRVLNG W/SPOUSE# 3SAVGML# 3SAN2.1WCHR# 3SSRFQTVDLHK/US205305405-1 US Airways Frequent Flyer mileage going into a DL account 3SSRFQTVUAHK/UA101202303-1# 3SSRFQTVCOHK/CO404505606-1# 3SSRFQTVUSHK/US717818919-1# 3SSRFQTVDLHK/DL205305405-1# 3SSRFQTVUAHK/UA89675432-2# 5.C ALAMO ID-8383 PREFERS ICAR# 5.C NATIONAL ID-916543 PREFERS ICAR# 5.H HOLIDAY INN ID-3489764 KING RM# 5.H SHERATON ID-668264 KING RM# 0DL1965Y$BOSDFWNN1# 0DL1530Y$DFWBOSNN1#

800N

CLIENT LIKES SKYDIVING MOUNTAIN CLIMBING AND SCUBA DIVING

World Files Entries 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. B H L J G D I A F E K C

Suggested Line Numbers for Standardizing World Files

Design a standard format for your World Files that everyone in the office can easily follow. Consistent World Files line numbers and qualifiers will allow you to blind copy information accurately. Line Numbers 301-310 311-320 327-330 361-370 371-380 601-610 Data to Insert Phone Fields Addresses (Client Billing or Delivery) Form of payment Car rental information Hotel information Name Fields

611-620 Line Numbers 621-625 626 627-630 631-635 636-640 641-660 661-670 671-680 681-710 800-810

Phone Fields Data to Insert Addresses (Client Billing or Delivery) Client Account number Form of payment Seating preference Special Service Request (SSR) Frequent Flyer numbers Car rental information Hotel information Itinerary lines (air, car, and hotel) Personal interest lines