Curriculum Vitae

Sunil Paul
sunilpaul2002@gmail.com Mobile - 98956 11388

Personal Profile:

Is Responsible, Hardworking and Emotionally Disciplined. Is Assertive, Self-Confident and Independent- Minded.

WORK EXPERIENCE
19.04 2011 to Present working as Senior Executive - Commercial @ DTDC Courier & Cargo Limited, Cochin.

Fortnightly Domestic Invoice Generation. Franchisees Credit Notes issuing. Supply Chain Solution logistic Billing. Fortnightly BOB (Billed On Bill) Checking. Franchisee Transhipment Rate Master Entry. Station Master Entry. MIS for all Departments thru MySQL. RMM Monthly Review Report preparation. Booking Data Cross Check Ensuring data transferred from Branchs to Central Server. Franchisee Invoice Dispatch fortnightly. Unbilled shipments report generation and billing. Weight Mismatch report generation. VAS shipments rate verification. Capture Zero value shipments and rate updation. Reply to all E-mails. Basic SAP entries. Daily Activity reports to Corporate Billing Team. Training to new billing staffs. Monthly Sales Reports submission to Regional Manager and Accounts Manager.

11.11 2004 to 18.04.2011 worked as Senior IT Executive @ DTDC Courier & Cargo Limited, Cochin. Installing, configuring and maintaining computer systems, Servers, Network Devices. Monitoring IT hardware infrastructure for HO and branches. Installations, configuration & trouble-shooting of Windows 2003/2000/XP/98. Hardware installations, configurations and trouble-shooting.

Maintaining of application softwares. Maintaining IBM Lotus Notes mails. Managing Servers, Workstations, Printers, Weight Scales and peripherals. Operation & maintenance of Servers, PCs, CCTV, Laptop etc. Testing and evaluation of Technology based solutions. Maintaining AMCs, SLAs, Warranties. Maintaining IT Inventory Database and Stock movement between locations. Periodic training and orientation to Staff for IT enables services. Responsible for new IT Assets Purchases (Hardware/Software/Telecom devices). Maintaining ISO Format. System Audit & implementing system policies. Liaise with IT Vendors, Contractors and Internal Departments. Support to staff via. Email Chat, Phone & Remote Desktop softwares (VNC & Team Viewer). Maintaining database & user backups. MIS generation thru SQL.

Installation, Configuration & Monitoring of FTP. Responsible for software installations Oracle, Lotus Notes, MySQL, MS Office, Visual Basic and other windows softwares.
Installing & Maintaining Anti virus Server, Clients (McAfee, Symantec & E Scan) and Ensure Virus-free environment. Trouble-shooting, support of Network clients up to 50 users. Implementation of Bio-metric devices. Configuring users Email accounts - Out Look Express, IBM Lotus Notes & Mozila Thunder bird. Support to Billing activities and generating bills thru Company Software.

Updating of OS Patches, Virus Patches & Windows updations

Maintaining ISO Call report format for breakdown calls. Maintaining IP Phones & Soft Phones. Support to Courier activities (In Bound & Out Bound). Installations & Training of Company Softwares and Web Portals to staffs & Franchisees.

Jan 2002 Sep 2003: Office Assistant @ Reliance Infocomm Ltd, Cochin.

MS Presentation Works. Printing, circulation of Notices and FAQs for Customer care, Sales Team & HR Department. Support for Sales team, issuing advertising materials to Sales Executives. Mail Room Managing -Entry all incoming and out going courier shipments in to Registers, distribute all incoming shipments to respective employees. MIS Generation for Sales Team. Data Entry works for Commercial Department. Xerox machine operation and printing. Advertising Material Stoke keeping for Sales team Dummy mobile phones, Brochures, posters etc... Supply of stationary materials from Store to respective employees Support for IT Department Ghost installation for new systems & MS Office installation
Packing Section Assistant @ BPL Mobiles Ltd, Cochin.

Jul Dec 2002:

Specialized in Mobil SIM Card packing. Counting & tally the Recharge Vouchers with Invoice or delivery note. Sorting packed SIM cards for Courier dispatching. Responsible for stoke of SIM card packing materials.

EDUCATION S.S.L.C V.H.S.E Travel & Tourism Diploma in Computer Application 2000 2000 2002 2004

INFORMATION TECHNOLOGY SKILLS Hardware Devices: Servers Desktop Hardware Switch Thin Client Laptops Printers IP Phone : : : : : : : Wipro & Acer HP, Acer, Zenith, HCL, Wipro, IBM, Lenovo & Assembled PC. D-Link. HP Lenovo, HP Pavilion, Dell, Acer, IBM & Compaq. Epson, Wipro, Wep, Lexmark, HP & Tally. Cisco.

Operating Systems & Software: Server OS Client OS Thin Client Antivirus Software knowledge : : : : : Windows 2003 / Windows 2000 Windows XP Professional, Vista, Windows 2000, 98. Windows Xp Embedded Norton Corporate Edition, McAfee, Symantec & E Scan. Oracle, MySQL.

Others: Internet Cabling Remote Support Office Automation Web Browser Mail Clients : : : : : : USB Modem, Dialup, & DSL Line Cat 5.e VNC, Team Viewer & Ammy. MS Office, King Soft & Open Office. Internet Explorer, Fire fox & Chrome. IBM Lotus Notes, Outlook Express, Mozila Thunder Bird, Microsoft Outlook.

LANGUAGES KNOWN Malayalam, English and Tamil.

HOBBIES Listening to songs, Singing, Computers, Traveling & Web Designing.

PERSONAL DETAILS Date of Birth Marital Status Permanent Address Contact # Mobile # Passport No Driving License Joining Period : : : : : : : : 19.05.1985 Single. Kurishuveettil House, Near Kasthurba School,Manjummel P.O Udyogamandal, Ernakulam 683501, Kerala. 0484-2556881 98956 11388 F5139180 Expiry October, 2015 Light Vehicle Driving License Expiry 2026 1 Month.

I hereby declare that the above-mentioned details are correct to best of my knowledge and I will uphold my duties and responsibilities to the best of my abilities.

Place: Manjummel Date:

SUNIL PAUL