Issue Form For [Project Name]

Project Management Administrative Policies & Procedures Draft 2 - 2007

Document Control
Document Information

Document Id Document Owner Issue Date Last Saved Date File Name

Information [Document Management System #] [Owner Name] [Date] [Date] [Name]

Document History
Version [1.0] Issue Date [Date] Changes [Section, Page(s) and Text Revised]

Document Approvals
Role Project Sponsor Project Review Group Project Manager Quality Manager (if applicable) Procurement Manager (if applicable) Communications Manager (if applicable) Project Office Manager (if applicable) Name

Signature

Date

2003 VALC Consultants LTD. All rights reserved.

Project Management Administrative Policies & Procedures Draft 2 - 2007

Template Guide
What is an Issue Form? An Issue Form is a document which is completed by a member of a project to raise with management a new project issue. Issue Forms may be used to formally log any type of issue; however, the most frequent types of issues identified relate to the project: Scope Deliverables Timescale Resources.

Issue Forms typically include: Summary project information An overview of the issue identified A description of the impact of the issue A rating of the impact of the issue A set of recommended actions to resolve the issue An approval section.

When to use an Issue Form Issue Forms are used during the Execution phase of the project (i.e. the phase within which the deliverables are produced) as part of the Issue Management Process. The Issue Form should be completed by the Issue Originator and formally distributed to the Project Manager for review. The Project Manager will determine whether or not the issue is directly related to the project and, if appropriate, submits it to the Project Review Group for further action. The Project Review Group will determine all actions necessary to resolve the issue and allocate those actions to members of the Project Team. The Project Manager will monitor the completion of these actions and report the completion status to both the Issue Originator and the Project Review Group, as appropriate.

How to use this template This document provides a guide on the topics usually included in an Issue Form. Sections may be added, removed or redefined at your leisure to meet your particular business circumstance. Example tables, diagrams and charts have been added (where suitable) to provide further guidance on how to complete each relevant section.

2003 VALC Consultants LTD. All rights reserved.

Project Management Administrative Policies & Procedures Draft 2 - 2007

Issue Form
PROJECT DETAILS
Project Name: Project Manager:

Name of the project to which the issue relates Name of the project manager responsible for resolving the issue

ISSUE DETAILS
Issue ID: Raised By: Date Raised:

Unique identifier for this issue Name of person who is raising the issue Date upon which this form is completed

Issue Description:
Add a brief description of the issue identified and the aspect of the project currently impacted (e.g. scope, resources, deliverables, timescales and/or budgets).

Issue Impact:
Describe the effect that the impact described above is having on the project's ability to meet its stated objectives. Rate the level of impact of the issue (i.e. Low, Medium or High).

ISSUE RESOLUTION
Recommended Actions:

Add a brief description of all actions to be taken to resolve the issue identified.

APPROVAL DETAILS
Supporting Documentation:
Reference any supporting documentation used to substantiate this issue.

Signature: _______________________

Date: ___/___/____

PLEASE FORWARD THIS FORM TO THE PROJECT MANAGER

2003 VALC Consultants LTD. All rights reserved.