Mrčela Promag 33

SH 005D/06/e/07.96 No.
50069552
promag 30 promag 33 promag 35 promag 39
Flow Measurement Service Manual
General Information
Service Manual Promag
General information
This manual is written for service technicians and the measuring system should only be repaired by qualified personnel. This service manual describes the measuring systems Promag 30/33/35S and 39. It is valid for software versions V1.01.XX (amplifier) and V1.00.XX (communications module) and above. Further informations on updating and supplements are available from your local Endress + Hauser Sales Office. The operating manuals for the measuring systems Promag 30 (BA008D/06/e/...), Promag 33 (BA009D/06/e/...), Promag 35S (BA021D/06/e/...) and Promag 39 (BA024D/06/e/...).are also part of this service manual.
Safety
Warning The instruments are built and checked according to EN 61010, Protection Measures for Electronic Equipment for measurement, Control, regulation and Laboratory Procedures and have left the factory in a safe and perfect condition. When removing the housing cover under power, the protection status is no longer valid. Therefore, always switch off the power supply before opening the instrument. Ex devices should only be opened after the mains voltage is switched off and after a minimum cooling time of 10 minutes. Do not carry out repairs or soldering in hazardous areas. Under no circumstances should soldering of the boards be carried out by service engineers. Do not unsolder any SMD components. All existing regulations covering Ex boards must be strictly adhered to! All local regulations concerning the operation and repair of electrical instruments must be strictly observed.
Regulations governing repair

All instruments sent to Endress + Hauser for repair must be free of all dangerous or poisonous chemicals (acids, lyes, solvents, etc.). Please do not return instruments unless every possible step has been taken to completely remove dangerous material, if you do send instruments back to the factory for repair please send them with the completed form Recognition of safety signed by the user. The Promag measuring system fulfils all protection requirements of IP 67 and NEMA 4X (sensor option IP 68, Promag 39 transmitter IP 20 only). All screws of the transmitter and sensor housing should be undone by qualified and trained personnel only otherwise the guarantee covering the protection requirements is no longer in force. All gaskets and screws are to be replaced and tightened.
Release of programming levels for Promag 33/35S/39

Release of programming level: 33, 35, 39 (factory set), according to device Release of service programming level: 4685
Checklist of service items

Multimeter with continuity tester Portable two-channel oscilloscope Flowjack with Promag adapter Replacement electronics module Prospy software, Prospy interface, Laptop or PC
Summary of Contents
Summary of contents
Page
General information ..........................................................................................................2

Safety .............................................................................................................................................. 2 Regulations governing repair.......................................................................................................... 2 Release of programming levels for Promag 33, 35S and 39 .........................................................2 Checklist of service items................................................................................................................ 2
Appliance overview ........................................................................................... 4 1. Instructions on troubleshooting ..............................................................................5

1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 1.10 Response of the measuring system to fault or alarm .........................................................5 System check for Promag 30.............................................................................................6 System check for Promag 33, 35S, 39.............................................................................. 7 Possible errors, causes and remedial action...................................................................... 8 Checking the amplifier using test points TP2/TPField and TPIref/TPField................................................................................................. 13 Checking the communications module of the Promag 33, 35S, 39 .................................. 14 Simulation of current and frequency output on the Promag 33, 35S, 39 ..........................16 Connecting the Flowjack (Promag 30, 33, 35S)...............................................................16 . Checking the sensor........................................................................................................... 16 Using the service software Prospy ......................................................................................17
2.
Electrical data ...............................................................................................................18

2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 Connection diagrams for the remote version Promag 30/33 (FS).................................... 18 . Connection diagrams for the remote version Promag 35S ................................................ 18 Connection diagrams for the remote version Promag 39.................................................. 19 Cable specifications for the remote version (FS)...............................................................19 . Cable length/conductivity.................................................................................................... 20 Fuse ratings ........................................................................................................................20 Coil resistances................................................................................................................... 20 Sampling rates (SAPS table)..............................................................................................21
3.
Repair and service................................................................................................................. 22

3.1. 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 3.12 Replacing the electronic board, diagrams of boards ..........................................................22 Block diagram.....................................................................................................................29 Updating the electronics from Promag 30 to Promag 33.................................................. 30 Updating power supply variants..........................................................................................30 Updating options................................................................................................................. 30 Electromagnetic compatibility EMC/RFI............................................................................. 31 Operating overview of Promag 30......................................................................................31 Local display Promag 30.................................................................................................... 32 Operating overview of Promag 33, 35S, 39 (incl. matrix).................................................. 33 . Service labels......................................................................................................................35 Exploded drawing and spare part lists for Promag 30, 33, 35S, 39.................................. 36 Exploded drawing and spare part lists for Promag 39.......................................................38
Appliance overview
Promag A
Promag 30 (with display)
Promag D
Promag 33/35S Promag H
Promag F DN 25...300 (Remote version)
Promag 33/35S (Remote version)
Promag F with DIN 11851 DN 25...100 (Remote version)
Promag 39 Promag F DN 350...2000 (Remote version)
1. Troubleshooting
1.
1.1
Instructions on troubleshooting
Response of the measuring system to faults or alarms
Response of measuring system
Condition of Transmitte r measuring. system

Promag 30
Status output closed,

i.e. open collector = conducting
22 23
System operating correctly
Promag 33/35S/39
Relay contact* Relay 1 = closed Status output open,

i.e. open collector = non-conducting
22 23 22 23
Promag 30
Pulse output not operating

response on error
Fault, system error Error due to instrument failure or power failure

Promag 33/35S/39
Current output set to 0 or 2 mA according to programmed Error message shown on display Relay contact* Relay 1 = open Signal outputs respond according to programmed
response on error
22 23
Status output open, i.e.

open collector = non-conducting) Promag 30
22 23
Pulse output not operating Current output set to 0 or 2 mA according to the

programmed response on error
Process fault Alarm Error due to process conditions

Promag 33/35S/39
Error message shown on the display Response of Relay 2 according to configuration Error output (Relay 1) not affected EPD installed: signal outputs respond according to
programmed response on error
* Factory set Relay 1 = make contact set. The break contact can also be set
as required by using a jumper on the communications board (see Page 27).
Note ! Positive zero return and simulation: The response of the measuring system is changed if these functions are activated. They should be deactivated during diagnosis (troubleshooting). Please refer to the section on positive zero return and simulation in the operating manual.
1. Troubleshooting
1.2
System check for Promag 30

Is the power supply voltage present across Terminals 1 and 2? no yes Check wiring!
Is the fuse in the wiring compartment OK? no yes Replace the fuse! (Ratings on Page 20)
Is the status output set to error indication?
no yes Switch No. 2: Set to OFF
Does the status output have high resistance? (open collector = non-conducting) (open collector = non conducting) no No system or process error is present: check the outputs and parameters.
yes
Does the status output have low resistance if a 3...30 VDC voltage is present at the auxiliary output?
no
yes
There is a system error present! With local display: ERROR indication! Check the electronics (see Page 13 onwards) and replace if required. With the service tool Prospy the error and history of previous errors can be read out.
Check measuring range Check process conditions of plant

(e.g. measuring pipes not completely filled).
There is a process error present!
1. Troubleshooting
1.3
System check Promag 33/35S/39
Is the power supply voltage present across Terminals 1 and 2? no yes Check wiring!
Is the fuse in the wiring compartement OK? no yes Replace the fuse! (Ratings on Page 20)
Does the display light up? no yes Switch off the power supply and switch it on again while pressing the +/- keys simultaneously. The system starts with maximum contrast in English language.
Is there a status message on the display?

S:......
yes
no
If the positive zero return, current output or frequency simulation are activated, then switch off these functions! Other status messages are to be noted.
Is there an error message on the display? no yes Is there a system error or instrument error?
F:.....
No system or process error is present. Check the wiring of the output signal cable or other possible sources of error. (See Page 8 onwards.)
no
yes Use diagnosis function to call up the error description. Carry out corrective procedures (see following pages).
Is there a process error present? Alarm? A:...... yes
Program the instrument according to process conditions or change the process parameters (e.g. flow velocity < 10 m/s). See also the descriptions of process errors in the operating manual Section 6.
1. Troubleshooting
1.4
Possible errors, causes and remedial action
Promag 33/35S/39: Error description by calling diagnosis function or check error output (relay 1). Promag 30: ERROR indication (with local display orProspy) or check status output. Switch off positive zero return or simulation function if they are activated for error messages!
Error message F:.. and system errors F: SYSTEM ERROR POWER SUPPLY
Cause
LOW VOLTAGE DETECTED The power unit is supplying a voltage which is too low:
Remedial action
Power supply defective. The power voltage to the

instrument is too low. COIL CURRENT CONTROL Coil current is outside tolerance levels:
Replace power unit. Check mains voltage to instrument and increase it if necessary.
Power unit defective. The mains voltage to the

instrument is too low.
Replace power unit. Check mains voltage to instrument and increase it if necessary. Check coil, see Page 20 for coil resistances, check wiring. See SAPS table on Page 21 and compare with the setting of the sample rate in the function group Sensor data. Replace electronics.
Open or short circuit of the

sensor coil.
Sample rate (SAPS) too high.
Amplifier control defective.

F: SYSTEM ERROR AMPLIFIER
EEPROM FAILURE Error on access to EEPROM data (calibration values of measuring amplifier): Amplifier defective.
Replace amplifier board.
1. Troubleshooting
Error message F:.. and system errors F: SYSTEM ERROR AMPLIFIER
Cause
Promag 33/35S/39: DAT FAILURE Error on access to DAT data (calibration values of sensor).
Remedial action
Re-enter sensor data and store. Replace DAT and re-enter sensor data Emergency mode: Deactivate DAT. Caution! The data is lost when the power supply is switched off. Note! The DAT data are also stored in the Com-Module from software version 2.01 upwards.
Promag 30: DAT failure: Current output set to 0/2 mA or ERROR indication with local display. ROM / RAM FAILURE Error on access to program memory (ROM) or working memory (RAM) of the processor:
Replace DAT. Note! DAT for Promag 30 can be programmed in a Promag 33 instrument or by means of the Prospy software.
Amplifier defective.
Replace amplifier board. GAIN ERROR AMPLIFIER Gain error of the measuring amplifier:
Temperature compensation
defective,
Replace amplifier board. Replace amplifier board. 1. Communication module defective: replace. 2. If still defective replace amplifier board. 3. Measure at V6 using oscilloscope (see Page 14 onwards).
Amplifier defective.
NO AMPLIFIER RESPONSE (Promag 33/35S/39 only) Incorrect data transmission between communication module and amplifier.
1. Troubleshooting
Error message F:.. and system errors F: VALUE NOT ACCEPTED

(Promag 33/35S/39 only)
Cause
The value entered has not been accepted by the amplifier.
Remedial action
Repeat entry Check whether other changes to parameters have been accepted. If these are not accepted either, then replace electronics.
F: SYSTEM ERROR COM-MODULE

MODULE NOT COMPATIBLE Communication module and measuring amplifier are not compatible.
Incorrect Com-Module (Type). Software is incompatible; the

first figure of the software version of the Com-Module and the amplifier must be identical (e.g. V2.xx.xx).
EEPROM FAILURE Error on access to EEPROM data Replace Com-Module. (process and calibration data of Com-Module). RAM FAILURE Error on access to the working memory (RAM). ROM FAILURE Error on access to the program memory (ROM). Replace Com-Module.
Replace EPROM
(IC 4 on Com-Module) Replace Com-Module if still not OK
LOW VOLTAGE DETECTED DC/DC converter on the ComReplace Com-Module. Module provides insufficient power voltage. VOLTAGE REFERENCE Voltage reference unit of the Com- Replace Com-Module. Module is outside tolerance, i.e. correct functioning of the current output is not guaranteed.
10
1. Troubleshooting
System errors No reading on the display
Cause
Remedial action
Switch off power supply and press the +/- keys. Switch on power supply again. The system starts with maximum contrast in English language. Replace display unit. Replace communication module.
Contrast too low.
Defective display unit. Defective communication

module.
Keyboard does not respond Programming level is not accessed with personal code number (factory setting 33, 35S, 39)
Dirt on keypad. Defective display.

CODE has been changed or forgotten
Clean keypad. Replace display. Open programming level with service code number 4685 and read off the CODE in the system parameters.
Critical measuring errors Data are not correctly

programmed.
Check process and sensor data. Reprogram if necessary. Ensure that the measuring tube is completely filled. A flowmeter with EPD may need to be used. Increase system pressure or install gas separator upstream of the flowmeter. Check coil connector at the
Measuring tubes not

completely filled.
High gas content in medium.
Incorrect connection of coil on terminal. A new connection may
be required (see Page 18/19). remote version (mixing up e.g. Terminal 41 with 42), leads to neg. signal. Clean electrodes inside the measuring tube. Clean periodically Insulating coat on the or increase flow velocity if electrodes. possible. Measure resistance between electrode core and screen (>500 V) with dry sensor. Electronics must be disconnected! Check Iref with oscilloscope (see 1.5). Measure resistance between terminals 14 and 41/42 (>500V) (at sensor). Electronics must be disconnected!
Short circuit between

electrode cable and screen.
H-circuit defective. Low coil insulation.
Note!
If the coil insulation is low caused by condensation humidity, cleaning with concentrated alcohol may help!
11
1. Troubleshooting
System errors
Cause
Remedial action
Measure the conductivity of the medium. Another measuring principle may have to be used. Ensure that the measuring tube is completely filled. A flowmeter with EPD may need to be used Increase system pressure or install gas separator upstream of the flowmeter.
Strongly fluctuating Conductivity of the medium is too low output signal with stable flow
Measuring tubes are not

always completely filled
High gas content in medium
Open circuit in electrode cable Check the electrode cable
between the electrode and connection board with a continuity tester or multimeter. The sensor must be replaced if there is an open or short circuit. Note! Flow signal is zero when short circuit. Check connection print/ electrode plug before exchanging sensor. Increase time constant in order to
High solids content in medium. achieve a more stable current

output signal. Increasing SAPS rate can help for small nominal diameters.
Unstable output signal Measuring error
Application with plastic tubing and high equalising currents (e.g. stack gas desulphurisation systems)
Switch off power supply and measure with an ammeter the current between the electrode connection and the ground potential of the Promag (measuring tube must be full). Grounding disks must be used if a current is detected. Activate the functions using the keypad (see operating manual or programming matrix Page 34).
The options RS 485 or HART cannot be used

Functions not activated
EPD option cannot be used
No EPD electrodes installed or Promag 33/35S/39: refer to the

option not released. function group PROCESS PARAMETER to see if EPD is installed and released. Check wiring and correct if necessary (see Page 18/19).
EPD has been incorrectly

installed.
12
1. Troubleshooting
1.5
Checking the measuring amplifier at test points TP2/TP Field and TPIref/TPField
The test points for Promag 30/33/35S are located on the connection plug of theFlowjack (see Fig. 7, Page 16). At the moment the Promag 39 can be checked at the rear pins (see Fig. 11, Page 19). Open the electronics compartment and connect theFlowjack flow simulator (for connection see Page 16). Simulate sensor signals with theFlowjack. Using a two-channel oscilloscope, you can now check the signals of the test points TP2/TP and TPIREF/TPFIELD against ground. FIELD Results TP2/TPField: The signals at TP2 must be a mirror image for every field switching. If this is not the case then the measuring amplifier must be replaced.
TPField
TP2
Fig. 1: Signals at the test points TP2/TPField
Results TPIref/TPField: The graph of TPIref must show a peak with every field switching. If this is not the case, then the H-circuit on the measuring amplifier is defective. The amplifier board and the power supply board have to be replaced.
TPField
TPIref
Fig. 2: Signals at the test points TPIref/TPFELD
If graphs such as these are given then the power supply unit and the measuring amplifier are functioning correctly (Promag 30). With the Promag 33/35S/39 the communication module has also to be checked (see Page 14 onwards.). If the transmitter electronics are operating correctly then check the sensor (see Page 16).
13
1. Troubleshooting
1.6
Checking the communication module of the Promag 33/35S/39
The operation of the communication module and the amplifier board can be checked with a two-channel oscilloscope. For Promag 33/35S the terminals of the oscilloscope are connected to the pin block V6 of the measuring amplifier (see Page 25/26). The assignment of the pin strip is shown in Fig. 3. For Promag 39 TXD/RXD can be accessed only by the pin strips (see Fig. 11, Page 19)
Pin strip V6 Ground Pin strip V5
Fig. 3: Assignment of pin strip V6 for Promag 33/35S
Channel 1 of the oscilloscope is connected to TXD / PIN 1 and channel 2 to RXD/PIN 3.
Normal operating mode

Figure 4 shows the signals of the amplifier and the communication module when operating normally. Channel 1 (TXD) shows the transmission of the measured value from the amplifier to the communication module. Channel 2 (RXD) shows acknowledgement of the communication module of the incoming value. This sequence is cyclical and repeats itself, e.g. with a sampling rate of 16.7 every 60 ms.
TXD
RXD
Fig. 4: Signals of amplifier and communication module with normal operation
14
1. Troubleshooting
Defective communication module

If the error message F: SYSTEM Failure AMPLIFIER occurs with the diagnosis NO DATA RECEIVED, then there may be a fault in the communication module. In this case, no signal is available from channel 2 (Fig. 5) RXD/PIN 3 of the measuring amplifier as shown. The amplifier attempts to recreate a connection with the communication module which results in a periodic signal of approx. 200 Hz at TXD/Pin 1 (see channel 1).
TXD
RXD
Fig. 5: Signals with faulty communication module
Defective amplifier board

If the error message F: SYSTEM FAILURE AMPLIFIER occurs with the diagnosis NO DATA RECEIVED then the amplifier may be faulty. In this case there is no signal on the transmitting channel TXD/Pin 1 (see channel 1 Fig. 6). The communications board attempts to recreate a connection with the amplifier. This results in a periodic signal of approx. 200 Hz at RXD/Pin 3 (see channel 2).
TXD
RXD
Fig. 6: Signals with faulty amplifier
15
1. Troubleshooting
1.7
Simulation of current and frequency output on the Promag 33/35S/39
Checking any electronics connected can be carried out by simulating the signals of the current output and also the signal of the frequency output. The functioning of the simulation mode cannot be attributed to the functionality of the Promag electronics. The current output is activated in the function group ANALOG OUTPUT and the frequency output is activated in the function group PULSE OUTPUT. The desired values are also programmed in these function groups.
1.8
Connecting the Flowjack flow simulator (Promag 30/33/35S)
Sensor signals are simulated using theFlowjack. The Flowjack is connected via the two plug contacts on the measuring amplifier board of the Promag 30/33/35S (see Fig. 7). The electrode cable must first be removed from the pin strip V5.
Fig. 7: Connection of the Flowjack, test points and pin strips
1.9
Checking the sensor
On the sensor the following possible failures have to be ruled out:
Short circuit measuring electrode/measuring electrode (measure with empty pipe) Short circuit measuring electrode/ground Short circuit of sensor coil (coil resistance see Page 20) Open sensor coil (coil resistance see Page 20).
16
1. Troubleshooting
1.10 Using the service software Prospy

Using the service software Prospy is recommended when dealing with the blind Promag versions. The prospy data transfer cable should be connected at pin strip V8 (see Fig. 7 on Page 16). Via the Prospy interface box the Promag can communicate with the PC. The following functions are available:
Download: Downloading the complete program configuration of the Promag into the PC. Storing the configuration on the PC. Modifying the programming on the PC. Upload: Restore changed or modified data from PC to the Promag.
Fig. 8: Using the service software Prospy
17
2. Electrical Data
2.
2.1
Electrical Data
Connection diagram for remote version Promag 30/33 (FS)
Promag 30/33 D, H, F Transmitter Promag 30/33 A Transmitter
Sensor
Fig. 9: Electrical connection for remote version Promag 30/33 (FS) Note: The connection area is integrated in the housing of thePromag A EPD - Empty Pipe Detection
Sensor
2.2
Connection diagram for remote version Promag 35S
Fig. 10: Electrical connection for remote version Promag 35S
18
2. Electrical Data
2.3
Connection diagram for remote version Promag 39
Fig. 11: Electrical connection of remote version Promag 39
2.4
Cable specifications for remote version (FS)
The same cable is used for both the Promag 30 and Promag 33 .
Cable specifications Coil cable 2 x 0.5 mm - PVC cable with common screen Cable resistance: Promag 30/33/39: Promag 35S: Capacitance (core/core, grounded screen):
2 2
37 /km 12.5 /km 120 pF/m
Signal cable
3 x 0.38 mm - PVC cable with common screen and individually screened cores 2 With optional Empty Pipe Detection (EPD): 4 x 0.38 mm - PVC cable Cable resistance: Capacitance (core/screen):
50 /km 420 pF/m
19
2. Electrical Data
2.5
Cable length/conductivity
The permissible cable length Lmax between sensor and transmitter of >10 m is determined by the conductivity of the medium to be measured (see Fig. 12). If the EPD function is installed, then the maximum distance is 10 meters. The total cable resistance may not exceed 2.5, even with cable length >50 m.
Conductivity [ S/cm]
Permissible range
Fig. 12: Cable length of remote version governed by the conductivity of the medium
[m] Cable length Lmax
2.6
Fuse ratings
The fuses for the Promag 30/33/35S are accessible in the terminal compartment (Ex versions on the power supply board). The fuse for thePromag 39 is on the power supply board (see Page 24f). Power unit: 85...260 VAC Promag 30/33/35S/39 Promag 30/33/39 Ex version 1 A (slow blow) 1 A (slow blow, sand filled) Power unit: 20...55 VAC Power unit: 16...62 VDC 2,5 A (slow blow) 2.5 A (slow blow, sand filled)
2.7 Coil resistances

If there is an open or short circuit of the sensor coil, then this can be verified by measuring the coil resistance. Coil resistance [] at 20 C Promag 30/33/39 D (Discomag) Promag 30/33/39 A (Picomag II) 115 5% for all nominal diameters 350 5%
DN 25...100 DN 125...300 DN 350...600 DN 600...1200 DN 1200...2000 Promag 30/33/39 F (Pulsmag F) Promag 35S 145 5% 140 5% 160 5% ---
for all nominal diameters 10 5% DN 25...65 DN 80/100 140 5% 114 5%
Promag H
20
2. Electrical Data
2.8
Sampling rates (SAPS table)
If the sampling rates are set too high then the coil current cannot attain its optimum value. This is shown by e.g. measuring error. With the Promag 33/35S/39 the electronics generate the error message F: SYSTEM ERROR POWER SUPPLY: COIL CURRENT. With thePromag 33/35S/39 the sampling rate can also be called up in the function groupSENSOR DATA. This can be compared with the maximum permissible values in the following table.
Max. sampling rate (SAPS) for Promag 30/33/39 and sensors A/D/F power supply DN 2 4 8 10 15 25 32 40 50 65 80 100 125 150 200 250 300 350 400 450 500 600 700 750 800 900 1000 1050 1200 AC 50 Hz 12.5 16.7 16.7 16.7 16.7 16.7 16.7 16.7 16.7 16.7 16.7 16.7 10 10 10 8.3 8.3 8.3 7.14 7.14 6.25 6.25 5.00 4.55 4.17 4.17 3.57 3.33 3.13 AC 60 Hz 12 15 15 15 15 15 15 15 15 15 15 15 10 10 10 7.5 7.5 7.5 6.67 6.67 6.00 6.00 5.00 4.62 4.29 4.29 3.53 3.33 3.16 DC 13.8 18.3 18.3 18.3 18.3 18.3 18.3 18.3 18.3 13.8 13.8 13.8 9.2 9.2 9.2 7.9 7.9 7.9 6.87 6.87 6.11 6.11 5.00 4.58 4.20 4.20 3.43 3.23 3.05
Max. sampling rate (SAPS) for Promag 35S
Max. sampling rate (SAPS) for Promag H
AC 50 Hz 16.7 16.7 16.7 16.7 16.7 16.7 16.7 16.7 12.5 16.7 -
AC 60 Hz 15 15 15 15 15 15 15 15 12 15 -
DC 18.3 18.3 18.3 18.3 18.3 18.3 18.3 18.3 13.8 18.3 -
AC 50 Hz 25 25 25 25 25 25 25 -
AC 60 Hz 25 25 25 25 25 25 25 -
DC 25 25 25 25 25 25 25 -
21
3. Repair and Service
3.
3.1
Repair and Service

Replacing the electronic boards
Warning! Danger from electric shock! Switch off the power supply before unscrewing the cover to the electronic
compartment of the transmitter housing.Befor opening Ex devices wait ten minutes after switching off the power supply. When replacing boards, ensure that the markings are identical (Part-No.). Exchange Ex modules only against Ex modules. Local power voltages and frequencies must agree with the technical specifications for the power supply board used.
Switch off the power supply! Loosen the locking clamp (3 mm Allen screw) and unscrew the cover to the electronics compartment. Remove the local display unit by removing the ribbon cable. Remove the two-pole plug of the connecting cable by simultaneously pressing the locking unit of the power supply board. Also remove the cable board of the screened electrode signal cable from the amplifier board. Option EPD Empty Pipe Detection: Loosen the two-pole pin terminal on the amplifier board. Loosen the two Phillips screws of the board support. Carefully remove the support approx. 4 - 5 cm out of the transmitter housing. Remove the plug connection to the coil current cable from the power supply board. Also remove the plug of the ribbon cable (= connecting the terminal compartment) from the amplifier board (for Promag 30 from the amplifier board and for Promag 33/35S from the communication board. 10 If necessary, remove the DAT module from the particular pin strip of the amplifier board. 9
Procedure for Promag 30/33/35S:

1 2 3 4
5 6
Required when replacing the amplifier board (transferring old DAT to new board)
Required when replacing defective DAT (plugging new DAT on old amplifier board). 11 The complete transformer electronics unit can now be removed from the housing together with the board support. 12 Remove the appropriate electronics board and replace. 13 Installation is done in reverse sequence.
Fig. 13: Replacing the electronic boards (e. g. Promag 30, LC display optional)
22
Warning! Danger from electric shock! Switch off the power supply before unscrewing the cover to the electronic
Switch off the power supply before pulling the cassette out of the rack. Otherwise you may destroy the When replacing boards, ensure that the markings are identical (Part No.) Local power voltages and frequencies must agree with the technical specifications for the power
supply board used. coil circuit.
compartment of the transmitter housing.
Procedure for Promag 39:

1 2 3 Switch off the power supply! Loosen the screws of the frame at the back of the device. Pull out one after the other, power supply board (3) with fuse on, Com module (4) and amplifier board (5). 7 6 If necessary, remove the DAT module from the particular pin strip of the amplifier board.
Required when replacing the amplifier board (transferring old DAT to new board)
Required when replacing defective DAT (plugging new DAT on old amplifier board). If necessary exchange display board behind the front plate..
Fig. 14: Replacing the electronic boards Promag 39
23
Power supply board Promag 30 and Promag 33

Pin strip for coil cable Mounting screw
Socket
board
Plug for power cable
Socket
board
Mounting screw Fig. 15
Power supply board Promag 35S
Pin strip for coil cable
Mounting screw
Socket
board
Plug for power cable
Socket
board
Mounting screw Fig. 16
24
Power supply board Promag 39

test point 3
test point 2
test point 1
fuse Fig. 17
Amplifier board Promag 30
Pin strip for connecting the flow simulator Flowjack Test point 2 Mounting screws
Pin strip for electrode signal cable
Connecting terminals Empty Pipe Detection: Terminal 1 : cable screening (red) Terminal 2 : signal cable (yellow)
Socket
Miniature switches No. 1...10 Pin strip for DAT module Socket
Mounting screw
Sockets for ribbon cable plug (connection to the terminal area)
Fig. 18
25
Amplifier board Promag 33/35S

Pin strip for connecting the flow simulator Flowjack Test point 2 Mounting pin
Pin strip for electrode signal cable
Connecting terminals Empty Pipe Detection: Terminal 1 : cable screening (red) Terminal 2 : signal cable (yellow)
Pin strip for DAT module
Fig. 19
Mounting pin
Sockets
Amplifier board Promag 39

Pin strip for DAT module
Test point 2
Fig. 20
26
Communications module HART Promag 33/35S

Sockets for ribbon cable plug (connection to the terminal area) Jumper (Relay 2): make/break contact Jumper (Relay 1): make/break contact
Socket for ribbon cable plug (connection to the display module)
Mounting screws Fig. 21
Communications module RS 485 Promag 33/35S

Miniature switch for configuration Jumper (Relay 2): make/break contact Jumper (Relay 1): make/break contact Sockets for ribbon cable plug (connection to the terminal area)
Socket for ribbon cable plug (connection to the display module)
Mounting screws Fig. 22
Relay contact: Make and break settings

Make contact setting Break contact setting
Jumper J5, J6 Jumper J5, J6
Relay 1: Error output Relay 2: Status output, can be configured
Factory setting Relay 1
Factory setting Relay 2
27
Communications module Promag 39
Fig. 23
28
3.2
Electronics block diagram
Fig. 24: Block diagram of measuring system Promag
29
3.3
Updating electronics from Promag 30 to Promag 33

Order No.
The following components are required for updating:
Components
Electronic modules (power supply board,amlifier

board, Com-Module)
Display module Promag 33 (if blind version not

required)
(see spare parts list on Page 36)
Electronics compartment cover Promag 33

(if blind version not required)
Service label (see Page 35)

Dismantle the entire Promag 30 electronics and replace them with the appropriate components of the Promag 33. Ensure that the power supply board has the same voltage. Fill out the service label and fix into the housing.
Caution!
The original DAT module of the updated instrument must be used!
3.4
Updating power supply variants

Order No.
The following components are required for updating the power supply:
Components
Electronic module (with the correct power supply

board)
Filter board Caution!

Ensure that the power supply board and the filter board have the same voltage.
(see spare parts list on Page 36)
Service label (see Page 35)

Dismantle the entire Promag 30 electronics and replace them with the appropriate new components. Ensure that the power supply board has the correct voltage. Fill out the service label and fix into the housing.
Caution!
The original DAT module of the updated instrument must be used!
3.5
Updating options
Procedure
Change the electronics compartment cover and install the local display. Connect to the amplifier board (see Page 25f); version 2.01.xx or above possible.
Option Promag 30:

Local display
Promag 33/35S/39:
HART RS 485/E+H-Rackbus RS 485/auxiliary input Exchange the complete electronics module against one having the required hardware and software (see Page 25f).
30
3.6
Electromagnetic Compatibility EMC/RFI
The Promag measuring system is protected against electromagnetic interference and fulfils the standards EN 50081-1, EN 50082-2 and NAMUR recommendations. However, should problems arise in the direct vicinity of frequency converters, phase controllers or other sources of strong electromagnetic radiation (radio waves, microwaves, X-rays, etc.), then the following procedures should be carried out:
In order to take full advantage of the

electromagnetic compatibility of the Promag measuring system, it is recommended that two flange-to-flange connections are made and connected together to the ground potential on 2 the transmitter housing (see Fig. 25). A 6 mm copper cable should be used.
Caution!
This is not permitted for piping with cathodic protection.
Where the remote version is used, ensure

that the connection cable does not lie in the same cable tray with other cables which are connected to or which supply power to the nstrument. I
Fig. 25: Ground in areas with strong electrical interference Grounding in electrically stark interference fields
3.7
Operating overview of Promag 30
The instrument parameters of the Promag 30 can be set using the miniature switches. These are found on the amplifier board (see Fig. 18). The cover to the electronic compartment must be removed to set the switches.
Warning!
Switch off the power supply before opening the cover to the electronic compartment.
Miniature switch No. 1...10 (factory set)
switch
ON OFF 1 2 3 4 5 6 7 8 9 10
Setting of pulse weighting
Setting of full scale value
Creep suppression
ON
1
Configuration of status output for:

Flow direction indication
2
System units
US units [gal]
3
Current range
ON
4
ON
ON
ON
0...20 mA
OFF
OFF
Indication of process errors system errors, power failure
SI units 3 3 [dm , m ]
2
4...20 mA
3
OFF
1 gal = 3,7854 dm (liter) 3
OFF
OFF
Fig. 26: Setting the miniature switches for the various functions of the Promag 30
31
3.8

Local display Promag 30
With the Promag 30 local display the following parameters can be read off directly at the measuring point: Flow quantity and/or totaliser value Technical units (SI/US) Process conditions (creep suppression, empty pipe, etc.) Error messages
Selecting and activating various functions may be done using the three operating keys. These are accessible by unscrewing the cover of the electronics compartment. The keys are moved using a thin rod. Switching takes approx. 0.5...0.8 seconds.
Jumper
Left side: The auxiliary input is configured for measured value Right side: The auxiliary input is configured for totaliser reset
LCD
All measured values, operating and status messages are shown here.
11 Display segments
The appropriate segments serve to identify the technical units, instrument and process conditions:
Actual technical units Creep understepped (low flow cutoff) Velocity of medium >12.5 m/s (overflow) System fault (Error) Partial pipe filling (Empty Pipe; Empty Pipe Detection)
Totaliser reset
The totaliser is reset to 0 using this key (possible with function tot only)
Display function
The required function (= display mode) is selected using this key. Continuous pressing of the key runs through the various functions:
Set The following operations are carried out within the

function using this key:
Actual flowrate Actual totaliser value Number of overflows of the totaliser display Alternating display flow <=> totaliser Empty Pipe Detection Empty pipe setting Full pipe setting Test function to check the display elements
Selecting technical units Switching Empty Pipe Detection on/off Starting full/empty pipe setting
Fig. 27: Local display Promag 30 and function elements
32
3.9
Operating overview of Promag 33/35S/39
Operation of the Promag 33/35S transmitter is carried out using three optical keypads. The Promag 39 is operated by three push buttons.
Fig. 28: Display and operating elements Promag 33/35S/39
Selecting the individual function groups within the E+H programming matrix is done by operating the operating keys in sequence. The diagnosis function is activated by simultaneously pressing the +/- keys.
HOME position (display during normal operation)
Procedure:
1 2 3 4
Enter the <GROUP SELECTION> Select the function group Select function Return to HOME position after programming
< GROUP SELECTION > Function groups
Functions (selecting parameters, entering values)
Fig. 29: Selection of functions by the E+H programming matrix
33
Programming matrix Promag 33/35S/39

Reprogramming the transmitter is generally locked. Parameters can only be entered or changed after a code number has been entered (factory set = 33, 35 or 39).
Fig. 30: Programming matrix Promag 33/35S/39
34
3.10 Service labels

After upgrading Promag units service labels should be filled out and attached into the transmitter housing.
Fig. 31: Service labels
35
3.11 Exploded diagram and replacement parts list Promag 30/33/35S
Fig. 32: Exploded diagram Promag 30/33/35S
36
Replacement parts list Promag 30/33/35S

Electronics module
A 1 Electronic modules Promag Data storage DAT Promag
Order No.
see sparepart list 50068175
Display module
B B Display module Promag 30 Display module Promag 33/35S 50063475 50059324
Filter board
C C C C C C Filter board Promag 20...55V AC, 16...62 V DC Filter board Promag 85...260V AC Filter board Promag 20...55 V AC, 16...62 V DC, EX Filter board Promag 85...260V AC, Ex Filter board Promag 35S, 20...55 V AC, 16...62 V DC Filter board Promag 35S, 85...260V AC 50073296 50073295 50069615 50069614 50074679 50074678
Connection board
D Connection board Promag 50058490
Housing
E E E 2 3 3 4 5 6 7 8 8 8 8 9 10 11 12 13 Housing Promag 20...55V AC, 16...62V DC Housing Promag 85...260V AC Housing Promag E+H blue Seal for connecting board Fuse 250 V AC T 2A50 Fuse 250 V AC T 1A00 Fuse cover Cable conduit plate Promag Strain release unit Promag-PMF Locking clamp Cable gland PG 13.5 Cable gland PG 13.5/M20 x 1.5 Cable gland PG 13.5/NPT 1/2 Cable gland PG 13.5/G 1/2 Cover Promag display module Cover Promag for blind version Cover Promag terminal compartment O-Ring 113.90 x 3.53 Sealing plugs for PG 11/13.5 50059315 50059314 50057255 50058507 50049263 50017757 50060722 50058488 50056331 50058913 50020709 50049195 50049194 50064460 50059361 50056514 50056517 50059096 50049055
! 10 units ! 10 units ! 50 units
! 50 units
Separate version Promag 30/33 transmitter

Connection housing Promag separate version 50060667 ! 50 units ! 50 units ! 50 units ! 50 units ! 50 units ! 50 units ! 100 units ! 100 units 50020017 50043383 50058679 50041698 50058678 50017388 50058677 50017361 50022738 50017499 50062096 50062095 50062094 on request
Small components
14 15 16 17 18 19 20 21 22 23 Flat-head screws KA25 x 10 Fillister head screw M3 x 8 Fillister head screw M3 x 8 Fillister head screw M4 x 12 Fillister head screw M4 x 10 Allen screw M4 x 16 Spring washer M4 Spring washer M4 Ground wire terminal Ground terminal Service label Promag 30 Service label Promag 33 (blind version) Service label Promag 33 (display version) Service label Promag 35S ! Minimum quantity 37
Service labels
3.12 Exploded diagram and replacement parts list Promag 39
Fig. 33: Exploded diagram Promag 39
Replacement parts list Promag 39

Electronic insert module
A,B,C 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Electronic boards Promag 39 Fuse T 2A00 / 250 V AC Fuse T 1A00 / 250 V AC Fuse cover Data storage DAT Promag 39 Housing Promag 39 Front plate Promag 39 Grip Flat-head screws KA25 x 10 Fillister head screw M2.5 x 11 Plastic inlet Back plate 21 TE Fillister head screw M3 x 6 Spring washer M3 Flat-head screw M2.5 x 5 Spring washer M2.5
Order No.
see spare part list ! 10 units 50019159 50017757 ! 10 units ! 50 units 50060722 50061301 50075431 50075000 50020024 50020017 50020016 50020005 50020214 50019345 50017438 50020022 50020020
Housing
! ! ! ! 10 units 50 units 50 units 50 units
! 50 units ! 100 units ! 50 units ! 100 units
38

Mrčela Promag 33

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SH 005D/06/e/07.96 No.

promag 30 promag 33 promag 35 promag 39

Flow Measurement Service Manual

Service Manual Promag

Regulations governing repair

Release of programming levels for Promag 33/35S/39

Checklist of service items

Service Manual Promag

General information ..........................................................................................................2

Appliance overview ........................................................................................... 4 1. Instructions on troubleshooting ..............................................................................5

Electrical data ...............................................................................................................18

Repair and service................................................................................................................. 22

Service Manual Promag

Promag 30 (with display)

Promag 33/35S Promag H

Promag F DN 25...300 (Remote version)

Promag 33/35S (Remote version)

Promag F with DIN 11851 DN 25...100 (Remote version)

Promag 39 Promag F DN 350...2000 (Remote version)

Service Manual Promag

Condition of Transmitte r measuring. system

Status output closed,

System operating correctly

Relay contact* Relay 1 = closed Status output open,

Pulse output not operating

Fault, system error Error due to instrument failure or power failure

Status output open, i.e.

Pulse output not operating Current output set to 0 or 2 mA according to the

Process fault Alarm Error due to process conditions

Service Manual Promag

System check for Promag 30

Is the status output set to error indication?

no yes Switch No. 2: Set to OFF

Check measuring range Check process conditions of plant

There is a process error present!

Service Manual Promag

System check Promag 33/35S/39

Is there a status message on the display?

Is there a process error present? Alarm? A:...... yes

Service Manual Promag

Possible errors, causes and remedial action

Power supply defective. The power voltage to the

Power unit defective. The mains voltage to the

Open or short circuit of the

Sample rate (SAPS) too high.

Amplifier control defective.

Replace amplifier board.

Service Manual Promag

Error message F:.. and system errors F: SYSTEM ERROR AMPLIFIER

Service Manual Promag

Error message F:.. and system errors F: VALUE NOT ACCEPTED

F: SYSTEM ERROR COM-MODULE

Incorrect Com-Module (Type). Software is incompatible; the

Service Manual Promag

System errors No reading on the display

Contrast too low.

Defective display unit. Defective communication

Dirt on keypad. Defective display.

Critical measuring errors Data are not correctly

Measuring tubes not

High gas content in medium.

Incorrect connection of coil on terminal. A new connection may