TS Troubleshooting R61S13

Touchstone Telephony
Troubleshooting Guide
Release 6.1 Standard 1.3 Date: June 2009
Chapter 1: Interpreting Alarms

This chapter describes alarms supported by the TS6.1 rmware.
Chapter 2: Interpreting Logs

This chapter describes log reports supported by the TS6.1 rmware.
Chapter 3: Troubleshooting
This chapter provides troubleshooting information for operators.
Chapter 4: Using the Password of the Day Tool

This chapter describes the purpose and usage of the ARRIS Password of the Day (PWoD) tool.
Chapter 5: Using the Troubleshooting CLI

Touchstone rmware supports a low-level CLI interface to the eMTA for troubleshooting purposes. This chapter describes the available commands.
Chapter 6: MAIN Mode Commands

The MAIN mode commands provide a low-level interface to the cable modem hardware for troubleshooting and diagnostics.
20042009 ARRIS All rights reserved Printed in the USA The information in this document is subject to change without notice. The statements, congurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specied in this document. The information in this document is proprietar y to ARRIS. ARRIS, C3, C4, and Touchstone are trademarks or registered trademarks of ARRIS Group, Inc. Cadant is a registered trademark of ARRIS Group, Inc. All other trademarks and registered trademarks are the property of their respective holders.
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Touchstone Telephony Release 6.1 Standard 1.3 June 2009
Publication history
June 2009 January 2009 September 2007 May 2007 December 2006 October 2006 December 2005
Release 6.1 Standard 1.3 version of this document for TS6.1 MSUP3.
Release 6.1 Standard 1.0 version of this document for TS6.1.
Release 5.0 Standard 2.0 version of this document for TS5.0 MSUP.
Release 5.0 Standard 1.0 version of this document.
Release 4.6 Standard 1.0 version of this document. Release 4.5 Standard 2.0 version of this document for TS4.5 MSUP 2.
November 2005 April 2005 March 2005 December 2004
Release 4.5 Standard 1.0 version of this document for TS4.5 MSUP 1.
Release 4.4 Standard 2.0 version of this document for MSUP3.
Troubleshooting Guide Release 6.1 Standard 1.3 June 2009
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Publication history
August 2004
Release 4.2 Standard 1.0 version of this document. Release 4.1 Standard 2.0 version of this document.
April 2004 September 2003
Contents
Audience ....................................................................................... xxix In this Document ........................................................................... xxix Terminology .................................................................................... xxx
Interpreting Alarms
MTA Alarm Format ............................................................................ 1 Examples .................................................................................... 3 SNMP Example .................................................................... 3 Syslog Example .................................................................... 3 Alarm Summar y ................................................................................ 4 Alarms ............................................................................................... 4 Call Agent Loss of Communications ........................................... 4 Power Supply Telemetr y ............................................................. 4 Voice Line Failure ........................................................................ 6 Voice Line Total Failure ............................................................... 6 MTA PROV HALT: No TOD available .......................................... 7 SIP Authentication Failure ........................................................... 7 SIP Registration Timeout ............................................................ 7 SIP Proxy Loss of Communications ............................................ 8 SIP General Failure ..................................................................... 8 SIP Network Failure .................................................................... 8
Interpreting Logs
11
Log Handling ................................................................................... 11 SNMP Traps .............................................................................. 11 Syslog Messages ...................................................................... 12 Trap Example ............................................................................ 12 Log Format ...................................................................................... 12 Cable Modem Log Format ........................................................ 12 MTA Log Format ....................................................................... 13 Common Information ....................................................................... 15 eMTA States .............................................................................. 15 eMTA Line States ...................................................................... 15 eMTA Batter y States ................................................................. 16 Log Summary .................................................................................. 17 ARRIS CM Event Summary ...................................................... 17 ARRIS MTA Event Summary .................................................... 17 Troubleshooting Guide Release 6.1 Standard 1.3 June 2009
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Contents
State Change Events ................................................................ 18 Voice Line State Change .................................................... 19 State Change ..................................................................... 19 Power Supply Telemetr y ..................................................... 19 Cer ticate Downloading Logs .......................................................... 20 MTA Root Certicate download Failed ...................................... 20 MTA Security: Ser vice Provider Certicate Chain Validation Failed.......................................................................................... 20 MTA Root Certicate download Retry ....................................... 21 MTA Root Certicate download Complete ................................ 21 MTA Logs ........................................................................................ 21 Voice Line Diag Failed .............................................................. 21 Voice Line Diag Passed ............................................................ 22 Voice Line State Change .......................................................... 22 Voice Line Protection State Change ......................................... 23 Voice Line Loop Current Change to High ................................. 23 Voice Line Loop Current Change to Normal ............................. 23 State Change ............................................................................ 23 CATV Change ........................................................................... 24 Updating CallpFeatureSwitch MIB ............................................ 24 Power Supply Telemetr y Log .................................................... 24 MTA TFTP: No Channel ............................................................ 25 MTA TFTP: Successful ............................................................. 25 MTA TFTP: File Not Found ....................................................... 25 MTA TFTP: Protocol Error: TFTP Init ........................................ 25 MTA TFTP: Protocol Error: TFTP Open .................................... 26 MTA TFTP: Protocol Error: TFTP Read .................................... 26 MTA TFTP: Protocol Error: TFTP Close ................................... 26 MTA TFTP: Protocol Error: TFTP DB Access ........................... 27 MTA TFTP: Cong File Error ..................................................... 27 MTA TFTP: Failed ..................................................................... 27 MTA PROV: Failed .................................................................... 27 MTA PROV: Successful! ............................................................ 28 Could not resolve FQDN for TFTP Server Override ................. 28 Loop Voltage Management Logs ..................................................... 28 Loop Voltage Mgmt: Policy Missing .......................................... 28 Loop Voltage Mgmt: Policy Out of Range ................................. 29 Loop Voltage Mgmt: Policy Change to X ................................... 29 Loop Voltage Mgmt: Policy 3 Timer Out of Range; Default Value Used ..................................................................................... 29 Firmware Download Logs ................................................................ 30 Touchstone Firmware Upgrade Failed Before Download Attempt ............................................................................................. 30 Touchstone Firmware Upgrade Failed ...................................... 31 Touchstone Firmware Upgrade Successful .............................. 31 SSH Login Attempt Notications ..................................................... 32 SSH LOGIN ACCEPTED .......................................................... 32 SSH LOGIN REJECTED .......................................................... 32 Non-Ser vice Affecting DHCP Renew Logs ..................................... 33 CM DHCP RENEW: Lease Renewal delay; Voice line
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offhook .................................................................................................. 33 CM DHCP REBIND: Lease Renewal delay; Voice line offhook ................................................................................................. 33 MTA DHCP RENEW: Lease Renewal delay; Voice line offhook ................................................................................................ 33 MTA DHCP REBIND: Lease Renewal delay; Voice line offhook ................................................................................................ 33 ARRIS-Proprietary Syslog Messages ............................................. 34 Missing TFTP Server Address Override FQDN in CM cong ... 34 VQ Threshold ............................................................................ 34 Wireless Router Module Upgrade Failed .................................. 36 Invalid Wireless Router Module Image ..................................... 36 Procedure: Working with CallP and DHCP Message Trace Logs .. 37 Enabling or Disabling MTA DHCP Trace Logs .......................... 37 Enabling or Disabling CM DHCP Trace Logs ............................ 38 Enabling or Disabling CallP Signalling Logs ............................. 38 Viewing Logs Using the CLI ...................................................... 38 Viewing Logs Using the Web-based Interface .......................... 39 Controlling Logs Using the Web-Based Interface ..................... 40 Clearing Message Trace Logs Using the CLI ............................ 41
Troubleshooting
43
Over view of Troubleshooting Interfaces .......................................... 43 SNMP MIB Interface ................................................................. 43 LED Interface ............................................................................ 43 Web-based Interface ................................................................. 43 CLI Interface ............................................................................. 43 SSH Access Information .................................................... 44 Using MIB Objects for Troubleshooting ........................................... 44 @NetHome MIB (Japan-only) ................................................... 44 SNMPv2 MIBs ........................................................................... 44 Interface MIBs ........................................................................... 45 Cable Device MIBs ................................................................... 47 DocsDevBase Objects ........................................................ 47 DocDevSoftware Objects ................................................... 48 DocsDevSer ver Objects ..................................................... 49 DocsDevEvent Objects ....................................................... 50 ARRIS Cable Modem Device MIB ............................................ 51 arrisCmDevBase MIB ......................................................... 51 arrisCmDevSoftware MIB ................................................... 52 Operational Setup MIB Group ............................................ 53 HTTP MIB Group ................................................................ 53 DHCP MIB Group ............................................................... 54 Other MIB Objects .............................................................. 55 PacketCable Event MIB ............................................................ 55 pktcDevEventControl MIB .................................................. 55 pktcDevEventThrottle MIB .................................................. 56 pktcDevEvProgrammableTable .......................................... 57 pktcDevEvFixedTable MIB .................................................. 58 pktcDevEventLocal MIB ..................................................... 59
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MTA MIB ................................................................................... 60 Issues Causing a FailOtherReason Provisioning State ... 65 Setting up Security Associations ........................................ 67 Signaling MIB ............................................................................ 68 Packet Por t MIB ........................................................................ 70 ARRIS MTA Device MIB ........................................................... 71 MTA Power Supply Over-temperature Objects ................... 75 Voice Quality Monitoring MIB Objects ................................ 76 MTA DHCP MIB ........................................................................ 77 ARRIS Monitoring MIB .............................................................. 78 Loop Diagnostics MIBs ............................................................. 78 ARRIS Operational MIB ............................................................ 79 ARRIS SIP MIB ......................................................................... 81 Monitoring End-of-Call Statistics ..................................................... 84 Clearing Counters ..................................................................... 84 Device Level End-of-Call Statistics ........................................... 84 Last Signaling Message Sent ................................................... 85 Line Level Status ....................................................................... 86 Per-Call Syslog Reporting ......................................................... 87 Per Call Syslog Report Example ........................................ 88 Message Trace Example .................................................... 89 Troubleshooting DHCP Server ........................................................ 89 Functional Stages ..................................................................... 89 Enabling and Disabling the DHCP Server ................................ 90 DTM602 Controls ............................................................................ 90 Reset to Factor y Defaults ................................................................ 91 LED Patterns ................................................................................... 92 Power-On Self Test Failure Pattern ........................................... 92 Batter y Mismatch ...................................................................... 92 Foreign Voltages ....................................................................... 92 Patterns: Normal Operation (TM401) ........................................ 93 Patterns: Normal Operation (TM402) ........................................ 94 Patterns: Normal Operation (TM502, TM602) .......................... 95 Differences in TM402 and TM502/TM602 Patterns .................. 95 Patterns: Normal Operation (WTM552/WTM652) ..................... 96 Normal Operation (WAN and Battery) ................................ 96 Normal Operation (LAN and Telephone) ............................ 96 Patterns: Normal Operation (TM504) ........................................ 96 Patterns: Normal Operation (TM604) ........................................ 98 Patterns: Normal Operation (D11PLUS Loads) ........................ 99 Patterns: Normal Operation (TM608) ...................................... 100 Patterns: Normal Operation (Telephony Por t) ......................... 100 Patterns: Star tup Sequence (TM401) ..................................... 101 MTA Star tup Sequence .................................................... 101 CM Startup Sequence ...................................................... 102 Patterns: Star tup Sequence (TM402) ..................................... 103 MTA Star tup Sequence .................................................... 103 CM Startup Sequence ...................................................... 103 Patterns: Star tup Sequence (Telephony Por t) ........................ 104 Patterns: Star tup Sequence (TM504) ..................................... 104
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Patterns: Star tup Sequence (TM604) ..................................... 104 MTA Star tup Sequence .................................................... 104 CM Startup Sequence ...................................................... 105 Patterns: Star tup Sequence (TM608) ..................................... 105 MTA Star tup Sequence .................................................... 105 CM Startup Sequence ...................................................... 106 Master Debug Off Switch .............................................................. 107 Inter preting Reset Reasons .......................................................... 108 Normal Resets ........................................................................ 108 Conguration or Plant-Related Resets ................................... 109 Firmware Recovery Resets ..................................................... 109 Disabling Reset Reason Logging ............................................ 109 Common Problems Causing No Dial Tone .................................... 110 General Telephony Problems ........................................................ 110 Phantom Dial Pulse ................................................................ 110 Web-based Troubleshooting Interface ........................................... 111 Standard Screens ................................................................... 111 Status Screen ................................................................... 111 HW/SW Versions Screen .................................................. 112 Event Log Screen ............................................................. 113 Registration Status Screen ............................................... 114 Wireless Router Screen (WTM552/WTM652 only) .......... 116 RIP Screens ..................................................................... 117 Advanced Screens .................................................................. 118 Product Details Screen ..................................................... 119 DHCP Parameters ............................................................ 121 MTA Parameters Screen .................................................. 122 Voice Quality Metrics Screen ........................................... 123 CallP/QoS Statistics Screen ............................................. 126 Conguration Parameters Screen .................................... 127 Scanning Override Screen ............................................... 129 CM DHCP Log .................................................................. 129 MTA DHCP Message Trace Log ....................................... 130 MGCP Message Trace Log .............................................. 131 WTM552 and WTM652 Web-based Conguration Interface ......... 131 Status Screen ......................................................................... 132 Login Screen ........................................................................... 132 Channel and SSID Screen ...................................................... 133 Procedure: Accessing the Troubleshooting Interface ................... 134 Access Options ....................................................................... 134 Requirements .......................................................................... 134 Controlling Access to the Interface ......................................... 134 Accessing the Standard Pages ............................................... 135 Accessing the Advanced Pages .............................................. 135 Procedure: Using the Scanning Override Screen ........................ 136 Example Screen ...................................................................... 136 Accessing the Scanning Override Screen .............................. 136 Specifying a Downstream Frequency ..................................... 137 Clearing Stored Frequencies .................................................. 137 Procedure: Enabling and Accessing the Troubleshooting CLI ..... 138
Contents
SSH Login IDs ........................................................................ 138 Enabling CLI Access Using the Web Pages ........................... 138 Enabling CLI Access Using SNMP ......................................... 139 Accessing the CLI through Telnet ........................................... 140 Accessing the CLI through SSH ............................................. 141 Procedure: Running Line Card Diagnostics ................................. 142 Procedure: Running Loop Diagnostics ......................................... 144 About Loop Diagnostics .......................................................... 144 Limitations ............................................................................... 147 Test Results ............................................................................ 147 Running Loop Diagnostics from an SNMP Manager .............. 149 Running Loop Diagnostics from the CLI ................................. 149 Running Loop Diagnostics from the Web-based Interface ...... 151 Procedure: Managing Voice Quality Monitoring ........................... 154 VQM Data ............................................................................... 154 Inter preting Results ................................................................. 159 Collecting Remote Metrics ...................................................... 161 Conguring Local VQM Reporting .......................................... 162 Retrieving the Last Call Using SNMP ..................................... 162 Retrieving VQM Data Using SNMP ........................................ 163 Retrieving VQM Data Using the CLI ....................................... 165 Retrieving VQM Data Using the Web-based Interface ............ 165 Setting VQM Thresholds ......................................................... 169 Clearing VQM Data ................................................................. 169 Procedure: SIP Loopback Testing ................................................ 171 Loopback Suppor t ................................................................... 171 Procedure: Using the Troubleshooting CLI ................................... 172 Debugging Call-related Features ............................................ 172 Debugging Signal-related Issues ............................................ 173 Debugging Fax/Modem Issues ............................................... 173 Debugging DSP-related Issues ............................................... 173 Debugging Echo Cancellation ................................................. 174 Debugging Caller ID Issues .................................................... 174 Debugging VMWI Issues ........................................................ 175 Debugging Trafc-related Issues ............................................ 175 Debugging SIP Related Issues ............................................... 175
Using the Password of the Day Tool
177
About the Password of the Day Tool .............................................. 177 Procedure: Using the PWoD Tool ................................................. 178 Generating a Single Password ................................................ 178 Generating a List of Passwords .............................................. 178 Changing the Seed ................................................................. 179 Generating a Operator-Dened Password .............................. 179
Using the Troubleshooting CLI
181
Operating Modes ........................................................................... 181 Console Mode Commands ............................................................ 181 Moving Between Modes .......................................................... 182
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/ log ................................................................................... 182 / ash ................................................................................ 182 / power .............................................................................. 182 / rf ..................................................................................... 182 / inet .................................................................................. 182 / tlm ................................................................................... 182 / disp ................................................................................. 182 / system ............................................................................ 183 / module ............................................................................ 183 / mta ................................................................................. 183 / cm ................................................................................... 183 / dhcp ................................................................................ 183 / dsp .................................................................................. 183 / callp_cp .......................................................................... 183 / sec .................................................................................. 183 / lc ..................................................................................... 183 / wrm ................................................................................. 184 / dp ................................................................................... 184 / rip ................................................................................... 184 co ...................................................................................... 184 quit .................................................................................... 184 General Console Commands ........................................................ 184 status ...................................................................................... 184 !reset ....................................................................................... 185 !rdefault ................................................................................... 185 histor y ..................................................................................... 185 !logout ..................................................................................... 185 persist ..................................................................................... 185 Log Sub-Mode Commands ........................................................... 186 / ............................................................................................... 186 default ..................................................................................... 186 display ..................................................................................... 186 ash ........................................................................................ 187 dump ..................................................................................... 188 exc .......................................................................................... 189 dexc ........................................................................................ 189 arris_ts .................................................................................... 189 ti_ts ......................................................................................... 190 foreground ............................................................................... 190 master_off ............................................................................... 190 buffer ....................................................................................... 190 !elog ........................................................................................ 191 rrdmp ....................................................................................... 191 Flash Sub-Mode Commands ......................................................... 192 / ............................................................................................... 192 ashinfo ................................................................................... 192 device ...................................................................................... 193 nvmstatus ................................................................................ 194 bankstatus ............................................................................... 195 checklock ................................................................................ 196
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download Sub-Mode ............................................................... 197 Power Sub-Mode Commands ....................................................... 197 powerstat ................................................................................ 197 usb .......................................................................................... 198 wdt .......................................................................................... 198 uar t0 ........................................................................................ 198 uar t1 ........................................................................................ 198 i2c ........................................................................................... 198 gpio ......................................................................................... 198 pci ........................................................................................... 198 sar ........................................................................................... 198 bbif .......................................................................................... 198 emif ......................................................................................... 198 hdlc ......................................................................................... 199 dsp .......................................................................................... 199 ram .......................................................................................... 199 rom .......................................................................................... 199 pdma ....................................................................................... 199 bist .......................................................................................... 199 des .......................................................................................... 199 tmr0 ......................................................................................... 199 tmr1 ......................................................................................... 199 emac0 ..................................................................................... 199 emac1 ..................................................................................... 200 scc ........................................................................................... 200 docbrg ..................................................................................... 200 uhpi ......................................................................................... 200 tdm .......................................................................................... 200 pga .......................................................................................... 200 mdio ........................................................................................ 200 codec ...................................................................................... 200 ephy ........................................................................................ 200 usbcore ................................................................................... 200 usbpll ....................................................................................... 201 vlynq ........................................................................................ 201 vlynqclk ................................................................................... 201 docpll ....................................................................................... 201 RF Sub-Mode Commands ............................................................. 201 / ............................................................................................... 201 read ......................................................................................... 201 write ........................................................................................ 201 cmstatus .................................................................................. 201 dstatus .................................................................................... 202 ustatus .................................................................................... 202 dfreq ........................................................................................ 203 ufreq ........................................................................................ 203 tune ......................................................................................... 203 pscan ...................................................................................... 203 dump ....................................................................................... 203 top ........................................................................................... 204
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attenuation .............................................................................. 204 gain ......................................................................................... 204 symrate ................................................................................... 204 modulation .............................................................................. 204 derotbw ................................................................................... 205 acqrange ................................................................................. 205 temperature ............................................................................. 206 sweep ...................................................................................... 206 spurhunt .................................................................................. 207 dsavg ...................................................................................... 207 backoff .................................................................................... 207 delay ....................................................................................... 208 scanmode ............................................................................... 208 clearcw .................................................................................... 208 ber t .......................................................................................... 208 feccheck .................................................................................. 209 chargepoint ............................................................................. 209 chargepump2 .......................................................................... 209 uspwrbypass ........................................................................... 209 txcorrect .................................................................................. 209 exponent ................................................................................. 209 usppm ..................................................................................... 209 catvio ....................................................................................... 210 qamdetect ............................................................................... 210 resetphy .................................................................................. 210 restar tphy ................................................................................ 210 chanstep ................................................................................. 210 ufoffset .................................................................................... 210 scanfreq .................................................................................. 211 tuneroffset ............................................................................... 211 voltages ................................................................................... 211 maxtxgain ................................................................................ 211 mt2050 .................................................................................... 211 mtw ......................................................................................... 211 mtlo ......................................................................................... 212 mtwlo ....................................................................................... 212 mt2064 .................................................................................... 212 mt64w ..................................................................................... 212 mt64dc .................................................................................... 212 mt64agc .................................................................................. 213 txlimits ..................................................................................... 213 freqoffset ................................................................................. 213 iconverter ................................................................................ 214 chgpump ................................................................................. 214 fcompare ................................................................................. 214 spurcan ................................................................................... 215 mt2060adc .............................................................................. 215 mt2060 .................................................................................... 215 mt6w ....................................................................................... 215 setif1 ....................................................................................... 216
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Inet Sub-Mode Commands ........................................................... 216 / ............................................................................................... 216 inetstatus ................................................................................. 216 set ........................................................................................... 216 Telemetr y Sub-Mode Commands .................................................. 217 / ............................................................................................... 217 chgrStatus ............................................................................... 217 tlmStatus ................................................................................. 217 eprom ...................................................................................... 218 alarm ....................................................................................... 218 hitempbatsd ............................................................................ 219 resetChrgr ............................................................................... 219 comStats ................................................................................. 219 Display Sub-Mode Commands ...................................................... 220 / ............................................................................................... 220 ssd_update ............................................................................. 220 ash ........................................................................................ 220 resume .................................................................................... 220 all_on ...................................................................................... 220 all_off ...................................................................................... 220 cycle ........................................................................................ 220 System Sub-Mode Commands ..................................................... 221 / ............................................................................................... 221 sysinfo ..................................................................................... 221 http_all .................................................................................... 225 callp ......................................................................................... 233 cm_ifData ................................................................................ 234 cm_cong ................................................................................ 234 events ..................................................................................... 236 ftrsw ........................................................................................ 237 mta_cong .............................................................................. 237 mta_device .............................................................................. 239 mta_ifData ............................................................................... 240 dhcp ........................................................................................ 240 security ................................................................................... 241 dhcpPkts ................................................................................. 242 qos .......................................................................................... 242 registration .............................................................................. 242 alt_table .................................................................................. 243 end_table ................................................................................ 243 cable_netpool .......................................................................... 244 emac_netpool ......................................................................... 245 unalign .................................................................................... 246 eth_dump ................................................................................ 246 bad_map ................................................................................. 246 toggle_concat .......................................................................... 247 mac_lter ................................................................................ 247 mem_pools ............................................................................. 247 serial ....................................................................................... 248 range ....................................................................................... 248
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sm_debug ............................................................................... 249 bpi_debug ............................................................................... 249 cli_timeout ............................................................................... 249 Module Sub-Mode Commands ...................................................... 249 / ............................................................................................... 249 module_table .......................................................................... 249 pcable_table ............................................................................ 250 wlan_table ............................................................................... 250 ncdocsis_tables ...................................................................... 250 MTA Sub-Mode Commands .......................................................... 251 / ............................................................................................... 251 replevel (repl) .......................................................................... 251 mac-addr ................................................................................. 252 ip-parms .................................................................................. 252 disFQDN ................................................................................. 252 devparms ................................................................................ 252 cong ...................................................................................... 253 provstate ................................................................................. 255 provmethod ............................................................................. 255 ftrsw ........................................................................................ 255 opt177 ..................................................................................... 255 mtaDhcpACK .......................................................................... 255 mtaEnableLog ......................................................................... 258 mtaDispLog ............................................................................. 258 mtaClearLog ........................................................................... 259 cmDhcpACK ........................................................................... 259 cmEnableLog .......................................................................... 261 cmDispLog .............................................................................. 261 cmClearLog ............................................................................. 262 confurl ..................................................................................... 262 num-endpnts ........................................................................... 262 endpnt-status .......................................................................... 263 codex ...................................................................................... 263 resetMTA ................................................................................. 263 getSig ...................................................................................... 263 events ..................................................................................... 264 clear-events ............................................................................. 265 monMib-ctrls ........................................................................... 265 vqMetrics ................................................................................ 265 vqClear .................................................................................... 267 vqLocEnable ........................................................................... 267 vqRemEnable ......................................................................... 267 subopt3ovrd ............................................................................ 267 opt51ovrd ................................................................................ 268 CM Sub-Mode Commands ............................................................ 268 / ............................................................................................... 268 cmDhcpACK ........................................................................... 268 cmDevFtrSw ........................................................................... 270 cmEnableLog .......................................................................... 271 cmDispLog .............................................................................. 271
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cmClearLog ............................................................................. 272 DHCP Sub-Mode Commands ....................................................... 272 mtaDhcpACK .......................................................................... 272 mtaEnableLog ......................................................................... 273 mtaDispLog ............................................................................. 273 mtaClearLog ........................................................................... 274 cmDhcpACK ........................................................................... 274 cmEnableLog .......................................................................... 274 cmDispLog .............................................................................. 274 cmClearLog ............................................................................. 275 DSP Sub-Mode Commands .......................................................... 276 / ............................................................................................... 276 dimdbg .................................................................................... 276 dimdbg opt ........................................................................ 276 dimdbg ver ........................................................................ 276 dimdbg stats ..................................................................... 277 dimdbg dump .................................................................... 278 dimdbg tcids ..................................................................... 278 dimdbg poll stats .............................................................. 279 dimdbg set_poll ................................................................ 279 dimdbg set_voice_poll ...................................................... 279 dimdbg msg ...................................................................... 279 dimdbg prof_dene ........................................................... 279 dimdbg test_poll_period ................................................... 279 dimdbg show_reection_page .......................................... 280 dimdbg power ................................................................... 280 ccudbg .................................................................................... 281 dadbg ...................................................................................... 281 dadbg usage ..................................................................... 281 dadbg dnld ........................................................................ 281 dadbg image ..................................................................... 281 dadbg base ....................................................................... 282 dadbg chan ....................................................................... 282 dadbg overlay_pcm_lbrc .................................................. 282 dadbg chan_alloc_order ................................................... 282 dadbg sec_alloc ............................................................... 282 dadbg sec_cong ............................................................. 282 dadbg sec_show .............................................................. 283 dsimdbg .................................................................................. 283 dsimdbg show .................................................................. 283 dsimdbg select ................................................................. 283 rtcpdbg .................................................................................... 283 spy .......................................................................................... 284 dsp .......................................................................................... 285 dsp tone ............................................................................ 285 download ................................................................................. 285 cong ...................................................................................... 285 uncong .................................................................................. 285 allocChannel ........................................................................... 285 freeChannel ............................................................................ 286
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reqCoding ............................................................................... 286 reqNullCoding ......................................................................... 286 state ........................................................................................ 286 tone ......................................................................................... 286 setvp ....................................................................................... 286 jittermode ................................................................................ 287 nomjitter .................................................................................. 287 maxjitter .................................................................................. 287 recong ................................................................................... 288 echo ........................................................................................ 288 nlplevel .................................................................................... 288 echotail .................................................................................... 288 looprx ...................................................................................... 289 looptx ...................................................................................... 289 rtcp_info .................................................................................. 289 rxtx_stat .................................................................................. 289 err_stat .................................................................................... 290 level_stat ................................................................................. 291 vp_stat .................................................................................... 291 echo_stat ................................................................................ 292 gain_req .................................................................................. 293 ecpath_coeff ........................................................................... 293 trafc ....................................................................................... 293 restar t ...................................................................................... 293 mft_open ................................................................................. 293 mft_close ................................................................................. 293 detect_tone ............................................................................. 293 cps .......................................................................................... 294 vbdbitmap ............................................................................... 294 vbdmin .................................................................................... 294 vbdnom ................................................................................... 294 vbdmax ................................................................................... 295 customjitter .............................................................................. 295 custommin ............................................................................... 295 customnom ............................................................................. 295 custommax .............................................................................. 295 info .......................................................................................... 295 jitsim Sub-Mode ...................................................................... 295 / ........................................................................................ 295 enable ............................................................................... 296 disable .............................................................................. 296 settings ............................................................................. 296 drop .................................................................................. 297 delay ................................................................................. 297 loss_off ............................................................................. 297 loss_xed .......................................................................... 298 loss_random ..................................................................... 298 jit_off ................................................................................. 299 jit_xed ............................................................................. 299 jit_shift .............................................................................. 299
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jit_burst ............................................................................. 300 jit_random ......................................................................... 301 jit_random_win ................................................................. 301 jit_rolling ........................................................................... 301 debug ............................................................................... 302 vp_stat .............................................................................. 303 CallP Sub-Mode Commands ......................................................... 303 / ............................................................................................... 303 dds .......................................................................................... 303 dlr ............................................................................................ 304 dmq ......................................................................................... 304 dst ........................................................................................... 304 chst ......................................................................................... 305 dlid .......................................................................................... 306 callpEnblLog ........................................................................... 306 callpDispLog ........................................................................... 306 callpClrLog .............................................................................. 307 trace ........................................................................................ 307 mgcp ....................................................................................... 308 change_ne .............................................................................. 309 setgain .................................................................................... 309 ftrsw ........................................................................................ 309 dtmf ......................................................................................... 310 dmon ....................................................................................... 310 conn_rec ................................................................................. 314 tcid_rec ................................................................................... 317 rtcp_info .................................................................................. 318 sec .......................................................................................... 319 cpq .......................................................................................... 319 ipsec_ready ............................................................................. 320 parser ...................................................................................... 320 lineInfo .................................................................................... 320 ring .......................................................................................... 321 lcquer y .................................................................................... 321 chg_state ................................................................................ 322 chg_polarity ............................................................................ 322 chg_alink ................................................................................. 322 chg_power .............................................................................. 322 set_cadence ............................................................................ 323 scwidTest ................................................................................ 323 cid ........................................................................................... 323 etsi .......................................................................................... 324 vmwi ........................................................................................ 324 dsp_reset ................................................................................ 324 eoc_stats ................................................................................. 324 buf_store ................................................................................. 324 sig_trace ................................................................................. 325 mdfy_r tp .................................................................................. 325 ddly ......................................................................................... 325 tones ....................................................................................... 325
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is ............................................................................................. 326 oos .......................................................................................... 326 debug_ags ............................................................................ 326 rng_cad ................................................................................... 327 auto_osi .................................................................................. 327 sip_callleg ............................................................................... 328 sip_error .................................................................................. 328 sip_reg .................................................................................... 328 sip_subs .................................................................................. 328 sip_trans ................................................................................. 328 sip_ftr ...................................................................................... 328 accept ..................................................................................... 329 check ....................................................................................... 329 qos2cp Sub-Mode ................................................................... 329 qos .................................................................................... 329 ppmtc2cp Sub-Mode ............................................................... 330 reg .................................................................................... 330 is ....................................................................................... 330 oos .................................................................................... 330 nosync .............................................................................. 330 countr y .............................................................................. 330 ok ...................................................................................... 331 fail ..................................................................................... 331 dpass ................................................................................ 331 dfail ................................................................................... 331 drequest ........................................................................... 331 lc2cp Sub-Mode ...................................................................... 331 onhk .................................................................................. 332 offhk .................................................................................. 332 sh .................................................................................... 332 rng .................................................................................... 332 dsp2cp Sub-Mode ................................................................... 332 mod .................................................................................. 332 dig ..................................................................................... 332 cid ..................................................................................... 333 cng .................................................................................... 333 v21 .................................................................................... 333 faxcd ................................................................................. 333 ms ..................................................................................... 334 ca_task Sub-Mode .................................................................. 334 oca .................................................................................... 334 cca .................................................................................... 334 Security Sub-Mode Commands .................................................... 334 / ............................................................................................... 334 info .......................................................................................... 334 ipsec_sad ................................................................................ 335 ipsec_spd ................................................................................ 336 ipsec_db .................................................................................. 337 ipsec_stats .............................................................................. 338 clear_stats ............................................................................... 339
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MEM_stats .............................................................................. 339 test_root .................................................................................. 340 real_root .................................................................................. 340 erase_tkts ............................................................................... 340 reset_mta ................................................................................ 341 toss_prov ................................................................................ 341 toss_cms ................................................................................. 341 toss_as .................................................................................... 341 sec_display ............................................................................. 341 date ......................................................................................... 343 Linecard Sub-Mode Commands .................................................... 344 / ............................................................................................... 344 read ......................................................................................... 344 write ........................................................................................ 344 regdump .................................................................................. 344 rread ........................................................................................ 345 objdump .................................................................................. 345 provision .................................................................................. 345 deprovision .............................................................................. 345 diag ......................................................................................... 345 diagForce ................................................................................ 346 dresults ................................................................................... 346 lpdiag ...................................................................................... 347 lpdiagForce ............................................................................. 347 lpresults ................................................................................... 347 lpdemo .................................................................................... 348 ring .......................................................................................... 348 polarity .................................................................................... 349 loopc ....................................................................................... 349 hook ........................................................................................ 350 tone ......................................................................................... 350 idle .......................................................................................... 350 xconnect .................................................................................. 350 errors ....................................................................................... 351 tos ........................................................................................... 351 template .................................................................................. 352 state ........................................................................................ 352 quecp ...................................................................................... 353 vbat ......................................................................................... 353 ringfreq .................................................................................... 354 lcstatus .................................................................................... 354 cal_dump ................................................................................ 356 ashtmr ................................................................................... 356 enableidle ................................................................................ 356 Datapath Sub-Mode Commands ................................................... 357 / ............................................................................................... 357 stats ........................................................................................ 357 susp ........................................................................................ 357 term ......................................................................................... 358 mode ....................................................................................... 358
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dumpVoice .............................................................................. 358 txqueue ................................................................................... 359 rtpstats .................................................................................... 359 rtpreset .................................................................................... 359 vbstats ..................................................................................... 359 Wireless Router Module Sub-Mode Commands ........................... 360 / ............................................................................................... 360 display ..................................................................................... 360 redirect .................................................................................... 361 redirect cancel ......................................................................... 362 redirect commit ....................................................................... 362 redirect exit ............................................................................. 362 redirect help ............................................................................ 362 redirect reboot ......................................................................... 362 redirect refresh ........................................................................ 362 redirect restore ........................................................................ 362 redirect save ........................................................................... 362 redirect set acl ......................................................................... 362 redirect set acl enable/disable .......................................... 362 redirect set acl add ........................................................... 363 redirect set lan ........................................................................ 364 redirect set lan ip .............................................................. 364 redirect set lan mask ........................................................ 364 redirect set lan dhcp ......................................................... 364 redirect set lan net ............................................................ 365 redirect set lan nat ............................................................ 365 redirect set lan domain ..................................................... 365 redirect set lan lease ........................................................ 365 redirect set lan speed ....................................................... 366 redirect set wlan ...................................................................... 366 redirect set wlan region .................................................... 366 redirect set wlan ssid ........................................................ 367 redirect set wlan ssid broad .............................................. 367 redirect set wlan ap .......................................................... 367 redirect set wlan ap dhcpc ................................................ 368 redirect set wlan mode ..................................................... 368 redirect set wlan channel .................................................. 368 redirect set wlan secu ....................................................... 369 redirect set wlan secu wep ............................................... 369 redirect set wlan secu wpa ............................................... 369 redirect set wlan secu 8021x ............................................ 370 redirect set wlan protec .................................................... 371 redirect set wlan qos ........................................................ 371 redirect set wlan access ................................................... 371 redirect set pwd ....................................................................... 371 redirect set ddns ..................................................................... 371 redirect set sap ....................................................................... 372 redirect set sap add .......................................................... 372 redirect set sap enable/disable ......................................... 373 redirect set sap del ........................................................... 373
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redirect set dmz ...................................................................... 373 redirect set dmz enable/disable ........................................ 373 redirect set dmz ipaddr ..................................................... 374 redirect set url ......................................................................... 374 redirect set url enable/disable ........................................... 374 redirect set url add/delete ................................................. 374 redirect set sch ........................................................................ 374 redirect set sch blank ........................................................ 375 redirect set sch ................................................................. 375 redirect set gp ......................................................................... 375 redirect set vs .......................................................................... 376 redirect set vs add/update ................................................ 376 redirect set vs enable/disable ........................................... 377 redirect set vs del ............................................................. 377 redirect set vs default ....................................................... 377 redirect set wan id ................................................................... 377 redirect set wan id host .................................................... 377 redirect set wan id domain ............................................... 378 redirect set wan id mac .................................................... 378 redirect set wan type ............................................................... 378 redirect set wan type ........................................................ 378 redirect set wan type user ................................................ 379 redirect set wan type srv_name ....................................... 379 redirect set wan type ras_plan .......................................... 379 redirect set wan ip ................................................................... 379 redirect set wan ip dynamic/x ......................................... 379 redirect set wan ip ipaddr ................................................. 380 redirect set wan ip mask ................................................... 380 redirect set wan ip gw ....................................................... 380 redirect set wan dns dynamic/x ...................................... 380 redirect set wan dns ......................................................... 380 redirect set log ........................................................................ 381 redirect set log enable/disable .......................................... 381 redirect set log mail .......................................................... 381 redirect set log mail title .................................................... 382 redirect set log mail addr .................................................. 382 redirect set log mail alert .................................................. 382 redirect set log sch ........................................................... 382 redirect set upnp ..................................................................... 383 redirect set secu fw ................................................................. 383 redirect set secu fw enable/disable .................................. 384 redirect set secu fw level .................................................. 384 redirect set tz .......................................................................... 384 redirect set rm ......................................................................... 386 redirect set rm enable/disable .......................................... 386 redirect set rm por t ........................................................... 387 redirect set rm ip ............................................................... 387 redirect set rtbl ........................................................................ 387 redirect set rtbl enable/disable .......................................... 387 redirect set rtbl add ........................................................... 387
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redirect set rtbl del ............................................................ 388 redirect set telnet port ............................................................. 388 redirect set telnet port ...................................................... 388 redirect set telnet timeout ................................................. 388 redirect set hpg ....................................................................... 389 redirect set guimode ............................................................... 389 redirect set l2tp_bcp ................................................................ 389 redirect set l2tp_bcp ......................................................... 389 redirect set l2tp_bcp account ........................................... 390 redirect set l2tp_bcp hostname ........................................ 390 redirect set l2tp_bcp serv_ip ............................................ 390 redirect set l2tp_bcp vlan_tag .......................................... 390 redirect set l2tp_bcp vlan_id ............................................. 390 redirect set l2tp_bcp tun_pkt_dir ...................................... 391 redirect show ........................................................................... 391 power ...................................................................................... 392 reset ........................................................................................ 392 !defaults .................................................................................. 392 mode ....................................................................................... 393 chkmac .................................................................................... 393 RIP Sub-Mode Commands ........................................................... 393 ar pshow .................................................................................. 393 routeshow ............................................................................... 393 riprouteshow ........................................................................... 393 ripdebuglevel ........................................................................... 394 ripcong .................................................................................. 394 ripstatus .................................................................................. 394 ripsend .................................................................................... 394 ripreceive ................................................................................ 394 ripauthtype .............................................................................. 394 rippassword ............................................................................. 394 ripmd5addkey ......................................................................... 395 ripmd5delkey ........................................................................... 395 WTM552/WTM652 RIP Commands .............................................. 395 set rip iface .............................................................................. 395 set rip iface auth ...................................................................... 395 redirect set rip iface keyid ....................................................... 396 redirect set rip iface key .......................................................... 396 redirect set rip iface interval .................................................... 396 redirect set rip reset ................................................................ 396
MAIN Mode Commands
397
General Information ....................................................................... 397 Main Menu Commands ................................................................. 397 cong ...................................................................................... 398 hwcounters .............................................................................. 400 ipcable ..................................................................................... 402 macaddr .................................................................................. 402 ping ......................................................................................... 402 phystatus ................................................................................. 403
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monitor phy .............................................................................. 404 reboot ...................................................................................... 405 replevel .................................................................................... 405 dsxparam ................................................................................ 405 scanmode ............................................................................... 406 status ...................................................................................... 406 tuner ........................................................................................ 407 goto ......................................................................................... 407 ucd .......................................................................................... 408 upstatus .................................................................................. 408 ! ............................................................................................... 409 help ......................................................................................... 410 exit .......................................................................................... 411 Modem Initiated tests Sub-menu ................................................... 411 dsa .......................................................................................... 412 dsc .......................................................................................... 412 dsd1sf ..................................................................................... 412 dsd2sf ..................................................................................... 412 dsx .......................................................................................... 413 igmpjoin ................................................................................... 413 igmpdelete .............................................................................. 413 snmpadduser .......................................................................... 413 dccrequest .............................................................................. 413 dccsendack ............................................................................. 414 updisable ................................................................................. 414 togglecpe ................................................................................ 414 genev ...................................................................................... 414 gvenev .................................................................................... 414 dslock ...................................................................................... 415 uslock ...................................................................................... 415 protectoff ................................................................................. 416 v3list ........................................................................................ 416 ! ............................................................................................... 417 help ......................................................................................... 417 exit .......................................................................................... 417 Quality of Service Sub-menu ......................................................... 418 classiers ................................................................................ 418 phs .......................................................................................... 419 ser viceow .............................................................................. 420 usclassiers ............................................................................ 421 usphs ...................................................................................... 421 ussid ........................................................................................ 422 ratelimitinfo .............................................................................. 423 ! ............................................................................................... 423 help ......................................................................................... 423 exit .......................................................................................... 424 Modem Conguration Sub-menu .................................................. 424 addcpe .................................................................................... 425 classication ............................................................................ 425 concat ..................................................................................... 425
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default ..................................................................................... 426 igmpstar t ................................................................................. 426 scanreset ................................................................................ 426 setopmode .............................................................................. 426 rgenable .................................................................................. 428 precharge ................................................................................ 428 timestamp ............................................................................... 428 wdtdisable ............................................................................... 428 ! ............................................................................................... 428 help ......................................................................................... 428 exit .......................................................................................... 429 Debug Sub-menu .......................................................................... 429 collectmap ............................................................................... 431 equadump ............................................................................... 432 macread .................................................................................. 434 macwrite ................................................................................. 434 mapdata .................................................................................. 435 read ......................................................................................... 435 cpmac ..................................................................................... 435 usbadmin ................................................................................ 436 write ........................................................................................ 436 dump ....................................................................................... 437 dmac ....................................................................................... 438 sread ....................................................................................... 438 swrite ....................................................................................... 439 cerreset ................................................................................... 439 sequthresh .............................................................................. 439 gequthresh .............................................................................. 439 ustables ................................................................................... 440 sethighDA ............................................................................... 440 setlowDA ................................................................................. 440 addFilter .................................................................................. 440 remFilter .................................................................................. 441 shFilter .................................................................................... 441 cpuPerform .............................................................................. 441 perfMonitor .............................................................................. 441 powerMode ............................................................................. 441 upstream ................................................................................. 442 ephysetTxParams ................................................................... 442 ethSetMode ............................................................................. 442 setTestCnf ............................................................................... 443 sethighthr ................................................................................ 443 setthrenable ............................................................................ 443 dsring ...................................................................................... 443 dbd .......................................................................................... 443 dr ............................................................................................. 444 dmc ......................................................................................... 444 list ............................................................................................ 445 isrdump ................................................................................... 447 dsdmem .................................................................................. 447
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ms2byte .................................................................................. 447 usdr ......................................................................................... 448 usdmem .................................................................................. 448 mmw ....................................................................................... 448 mmb ........................................................................................ 448 ethwrite ................................................................................... 448 ethrread ................................................................................... 448 ethiwrite .................................................................................. 449 ethpower ................................................................................. 449 ethmode .................................................................................. 449 ethTxThreshold ....................................................................... 449 usGrantIntGet ......................................................................... 449 usGrantIntSet .......................................................................... 449 emifSetMaster ......................................................................... 449 emifSetAll ................................................................................ 450 emifGetMaster ........................................................................ 450 emifGetAll ............................................................................... 450 mipsBrgSet ............................................................................. 450 mipsBrgGet ............................................................................. 450 adcdump ................................................................................. 450 boarddiag ................................................................................ 450 dml .......................................................................................... 450 mml ......................................................................................... 450 usbwrite .................................................................................. 450 usbread ................................................................................... 451 vlynqTest ................................................................................. 451 ! ............................................................................................... 451 help ......................................................................................... 451 exit .......................................................................................... 453 Show Parameters Sub-menu ........................................................ 453 cpes ........................................................................................ 454 igmpdb .................................................................................... 454 iplters ..................................................................................... 455 llclters .................................................................................... 455 spoonglters .......................................................................... 455 multicastlters ......................................................................... 455 opmode ................................................................................... 456 lanstatus .................................................................................. 456 dsdmaring ............................................................................... 456 timeofversion ........................................................................... 458 freqcache ................................................................................ 458 dhcpser ve ............................................................................... 458 usbmode ................................................................................. 458 ! ............................................................................................... 458 help ......................................................................................... 459 exit .......................................................................................... 459 BPI Parameters Sub-menu ............................................................ 459 authinfo ................................................................................... 460 authreply ................................................................................. 460 authrequest ............................................................................. 461
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keyreply ................................................................................... 461 keyrequest .............................................................................. 461 mapreply ................................................................................. 462 maprequest ............................................................................. 462 authreset ................................................................................. 462 authstats ................................................................................. 463 help ......................................................................................... 463 exit .......................................................................................... 463 Cer ticate Parameters Sub-menu ................................................. 463 cw19reset ................................................................................ 464 status ...................................................................................... 464 accesstime .............................................................................. 464 cmcer t ..................................................................................... 465 mfgcer t .................................................................................... 466 rootpublickey ........................................................................... 467 resetaccesstime ...................................................................... 468 destroymfgcer t ........................................................................ 468 resetmfgcer t ............................................................................ 469 mtacer t .................................................................................... 469 mtafgcer t ................................................................................. 470 telrootcer t ................................................................................ 470 dltelrootcer t ............................................................................. 471 ! ............................................................................................... 472 help ......................................................................................... 472 exit .......................................................................................... 472 Repor t Levels Description ............................................................. 473 CPU (1) ................................................................................... 473 TCB (2) ................................................................................... 473 UPSTREAM (3) ....................................................................... 473 HARDWARE (4) ...................................................................... 474 MANAGEMENT (5) ................................................................. 474 ADVANCE PHY (6) ................................................................. 475 REGISTRATION (7) ................................................................ 476 SYNC (8) ................................................................................. 476 BLP (9) .................................................................................... 477 TSM (10) ................................................................................. 477 DOWNSTREAM (11) .............................................................. 478 US SNIFFER (12) ................................................................... 479 DS SNIFFER (13) ................................................................... 480 QOS (14) ................................................................................. 482 DSX (15) ................................................................................. 482 CABLENET (16) ...................................................................... 483 BRIDGE (17) ........................................................................... 483 IP APPS (18) ........................................................................... 483 STATISTICS (19) ..................................................................... 484 MAIN SM (20) ......................................................................... 485 ROOT (21) .............................................................................. 487 CM MESSAGES (22) .............................................................. 487 RSA (23) ................................................................................. 488 SNMP (24) .............................................................................. 488
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IGMP (25) ............................................................................... 489 SECURITY (26) ...................................................................... 489 ALL (27) .................................................................................. 489 TURBODOX (28) .................................................................... 489 APPLICATION (29) ................................................................. 489
Index
491
About This Document

This document describes troubleshooting of Touchstone Telephony modems using TS6.1 rmware.
Audience
This manual assumes that you have a basic understanding of SNMP management systems, DOCSIS and PacketCable standards, and a working knowledge of cable data and telephony networks.
In this Document
This document contains the following information: Chapter 1, Interpreting Alarms, describes alarms generated by Touchstone rmware. Chapter 2, Interpreting Logs, describes logs generated by Touchstone rmware. Chapter 3, Troubleshooting, described troubleshooting interfaces and procedures. Chapter 4, Using the Password of the Day Tool, describes how to change the password to the Advanced web pages. Chapter 5, Using the Troubleshooting CLI, describes the troubleshooting CLI commands and procedures. Chapter 6, MAIN Mode Commands, describes the cable modemrelated CLI commands.
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About This Document
Terminology
The following is a list of terms and abbreviations used in this manual.
Best Effort (BE)
The default Service Flow type. BE is intended for non-telephony applications, where jitter and latency are of little importance.
Call Agent (CA)
A device that maintains call state, and controls the line side of calls. The CA is often a portion of a Call Management Server (CMS).
Call Management Server (CMS)
A generic term for the devices connecting a VoIP network to the PSTN. A CMS includes both a Call Agent (CA) and the PSTN gateway, and controls audio call connections.
CALFV
Call Forwarding Unconditional (dialing feature).

CallP
Call Processing. Firmware controlling the current state of a call.

CALRT
Call Return (dialing feature).

CAS
CPE Alert Signal. A method of encoding signaling information in a telephone connection.

CBR
Constant Bit Rate. A data service that provides a guaranteed, xed amount of bandwidth. Technically, it is not possible to provide actual CBR services over an IP network due to factors such as contention and latency. UGS service ows and low-latency hardware such as the ARRIS Cadant C4 CMTS, however, can provide an approximation suitable for carrier-grade telephone service.
CFFDS
Call Forwarding Unconditional Disable (dialing feature).

CIDTE
Caller iD Temp Enable (dialing feature).

Classier
Rules used to classify packets into a Service Flow. The device compares incoming packets to an ordered list of rules at several protocol levels. Each rule is a row in the docsQosPktClassTable. A matching rule provides a Service Flow ID (SFID) to which the packet is classied. All rules need to match for a packet to match a
About This Document
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classier. Packets that do not match any classiers are assigned to the default (or primary) Service Flow.
CLWPD
Call Waiting Permanent Disable (dialing feature).

CM
Cable Modem. Typically a device installed at the subscriber premises that provides a high-speed data (Internet) connection through the HFC network.
CMTS
Cable Modem Termination System. A device at a cable headend that connects to cable modems over an HFC network to an IP network.
CODEC
Coder-decoder. In VoIP products, one of several possible schemes of converting audio (i.e. a phone call) to digital data and vice versa. Attributes of a codec include delity (e.g. voice quality), bandwidth, and latency.
CPE
Customer Premises Equipment. Subscriber-owned equipment connected to the network. Technically, a cable modem, MTA, or NIU falls into this category, although many operators do not designate them as such.
CVC
Code Verication Certicate, an encryption key that allows secure downloading of encrypted rmware over the HFC network.
DHCP
Dynamic Host Conguration Protocol. An IP protocol used to provide an IP address and location of services (such as DNS and TFTP) needed by a device connecting to the network.
DNS
Domain Name Service (Server). An IP service that associates a domain name (such as www.example.com) with an IP address.
Downstream
In an HFC network, the direction from the headend to the subscriber. Some older cable documentation may refer to this as the forward path.
DOCSIS
Data Over Cable Service Interface Specication. The interoperability standards used for data communications equipment on an HFC network.
DQoS
Dynamic Quality of Service. The mechanism by which the MTA chooses the proper quality of service settings for a particular service ow. Touchstone rmware supports both full PacketCable DQoS
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About This Document
and DSx QoS for interoperability with non-PacketCable compliant networks.

eMTA
Embedded MTA. A device, such as the ARRIS Touchstone Telephony Modem, that contains both an MTA and a cable modem.
Euro-DOCSIS
The European version of DOCSIS. Euro-DOCSIS species an 8 MHz downstream bandwidth (vs. 6 MHz for DOCSIS); other minor differences exist as well.
FQDN
Fully Qualied Domain Name. The name used to identify a single device on the Internet. See RFC2821 for details.
FSK
Frequency Shift Keying. A method of encoding signaling information in a telephone connection.

Global Universal Provisioning Interface (GUPI)
A PacketCable subset, intended to accommodate a wide range of partially-compliant equipment. SNMP communication uses SNMPv1 or SNMPv2, with INFORM disabled. IPsec and media encryption are disabled.
Headend
The central ofce in an HFC network. The headend houses both video and data equipment. In larger MSO networks, a master headend often feeds several remote headends to provide distributed services.
HFC
Hybrid Fiber-Coaxial. A broadband, bi-directional shared media transmission system using ber trunks between the headend and ber nodes, and coaxial distribution cable between the ber nodes and subscriber premises.
IANA
Internet Assigned Numbers Authority. The coordinating body that: assigns IP addresses to regional Internet registries; recognizes toplevel domains; and assigns protocol numbers for well-known services.
Jitter
Variance in packet arrival time. Jitter is a factor in applications such as telephony, where the originating device sends packets at a constant rate.
Latency
The time required for a signal element (e.g. packet) to pass through a device or network.
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KDC
Kerberos Key Distribution Center.

LCO
Local Connection Options. A structure that describes the characteristics of the media data connection from the point of view of the CMS creating the connection.
MAC
Media Access Control. A general term for the link-level networking layer and associated protocols. MAC protocols used in HFC data networks include Ethernet, the DOCSIS RF interface, and HomePNA.
Maintenance window
The usual period of time for performing maintenance and repair operations. Since these activities often affect service to one or more subscribers, the maintenance window is usually an overnight period (often 1 a.m. to 5 a.m. local time).
MD5
Message Digest 5. A one-way hashing algorithm that maps variable length plaintext into xed-length (16-byte) ciphertext. MD5 les, built by a provisioning server, contain provisioning data for each NIU on the network.
MIB
Management Information Base. The data representing the state of a managed object in an SNMP-based network management system. Often used colloquially to refer to a single object or variable in the base; e.g. the lcCmtsUpMaxCbrFlows MIB.
MSO
Multi-System Operator. A cable company that operates multiple headend locations, usually in several cities.
MPI
Micro-Processor Interface. An internal Touchstone Telephony Modem component.

MTA
Multimedia Terminal Adapter. A subscriber premises device that contains the network interface, codecs, and all signalling and encapsulation functions required for telephony transport, CLASS features signalling, and QoS signalling. The MTA is an integral part of Touchstone Telephony embedded MTA (eMTA) products.
NCS
Network-based Call Signaling. The PacketCable protocol used to control calls.
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NIU
Network Interface Unit. A generic term for a device providing data and telephony connections at a subscriber site. Also referred to as embedded MTA (eMTA).
NMS
Network Management System. Software, usually SNMP-based, that allows you to monitor and control devices on the network. In a VoIP network, managed devices include NIUs, CMTS, servers, PSTN interface devices, and routers. An NMS works by reading and setting values of MIB variables presented by each device.
NVRAM
Non-volatile RAM. A block of non-volatile memory used to store settings that should persist across reboots.
Off-net
A call between a Touchstone phone line and a line on the PSTN.

On-net
A call between two Touchstone phone lines. Depending on the CMS used, the connection may be established directly between the MTAs or be routed through a gateway.
PacketCable
A CableLabs-led initiative aimed at developing interoperable interface specications for delivering advanced, real-time multimedia services over two-way cable plant.
PCM
Pulse Code Modulation. A commonly employed algorithm to digitize an analog signal (e.g. voice) into a digital bit stream using simple analog to digital conversion techniques. PCM is employed in the popular G.711 codec.
PLO
Permanent Lock-Out. A line card may enter this state when left offhook with no connection after a certain amount of time.
POS
Point of Sale (terminal). Typically, an electronic cash register.

PSTN
Public Switched Telephone Network.

QAM
Quadrature Amplitude Modulation. A method of modulating digital signals onto an RF carrier, involving both amplitude and phase coding. QAM16 modulation encodes four digital bits per state and is used on upstream carriers; QAM64 and QAM256 encode six or eight bits (respectively) for use on downstream carriers.
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xxxv
QoS
Quality of Service. An attribute of a Service Flow, dening limitations or guarantees for data rate, latency, and jitter.
QPSK
Quadrature Phase Shift Keying. A method of modulating digital signals onto an RF carrier, using four phase states to encode two digital bits.
Quarantine
A state where an endpoint (phone line) may potentially buffer events. Events not quarantined are processed normally. Processing of quarantined events may be delayed, potentially indenitely.
RF
Radio Frequency.
SDP
Session Description Protocol. SDP describes multimedia sessions for the purposes of session announcement, session invitation, and other forms of multimedia session initiation.
Service Flow
A unidirectional, MAC-layer transport service that provides trafc shaping, policy, and priority according to QoS parameters dened for the ow.
SFID
Service Flow ID. A number used to identify a particular Service Flow.

SLAC
Subscriber Line Audio Circuit. An internal Touchstone Telephony Modem component.

SIP
Session Initiation Protocol. A signaling protocol for Internet conferencing, telephony, presence, events notication and instant messaging.
SNMP
Simple Network Management Protocol.

TFTP
Trivial File Transfer Protocol. Used in DOCSIS networks to transfer rmware and provisioning les to network devices.
TM
Telephony Modem.
Uniform Resource Identier (URI)
A way to identify a specic phone line for an MTA. For example sip:<phone number>@<IP address or domain>.
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Unsolicited Grant Service (UGS)
A Service Flow type used for applications such as telephony in which latency and jitter are critical. Packets have a xed size and interval. Within the constraints of IP networking, UGS ows attempt to deliver a constant bit rate (CBR) stream of data.
Upstream
The path from a subscriber device to the headend. Some older cable documentation may refer to this as the return path or reverse path.
VACM
View-based Access Control Model. An SNMP MIB for controlling access to management information.
VF
Voice Frequency.
VoIP
Voice Over Internet Protocol. A generic term for technology that allows telephone calls to be made across an Internet connection instead of a traditional two-wire copper connection.
WTM
Wireless Telephony Modem.
Interpreting Alarms
This chapter describes alarms supported by the TS6.1 rmware. Touchstone Telephony eMTAs generate alarms in response to detected events. Alarm reports may be collected at: The pktcDevEventTable object (part of the PKTC-EVENT-MIB) in the eMTA keeps local copies of alarms until the eMTA is rebooted or powered down. The default conguration stores alarms only in the local event table. A specied Syslog server (specify a Syslog server using the pktcDevEvSyslogAddress object). SNMP servers (the eMTA sends the alarm in a pktcDevEventNotify message). See MTA Alarm Format below for details. Alarm reporting can also be disabled. See the Touchstone Telephony Provisioning Guide for details about conguring alarm reports.
MTA Alarm Format

MTA alarms function within the context of the PKTC-EVENT-MIB. You can modify the text of each alarm event by setting the pktcDevEvProgrammableText object. An ARRIS MTA Alarm event consists of the following information: Event IndexProvides relative ordering of the objects in the event log. This also serves as an indicator of event sequence. The object value always increases except when: the log is reset using the pktcDevEvControl MIB object. the MTA reboots and does not implement non-volatile storage for this log.
Chapter 1
the value reaches 231 (the index is a 32-bit counter that rolls over to zero at this limit). The next entry for all the above cases is 1. Event TimeProvides a human-readable description of the time at which the event occurred. Event LevelThe priority level of this event as dened by the vendor. Event Enterprise numberThe IANA enterprise number: 4115 for ARRIS events. Event IDID for a specic event to which the priority and display string are matched. These Event IDs are vendor specic. Event TextThe ID of the event. Corresponds to the pktcDevEvProgrammableId or pktcDevEvFixedId MIB objects. Mac AddressProvides the MAC address of the device generating the event. FQDN/Endpoint IDThe FQDN or IP address of the device, with an endpoint identier. If the event is not specic to an endpoint, the identier is simply the FQDN or IP address. If the event is specic to an endpoint, the format is AALN/X:FQDN/IP address. If the event is battery related, the format is FQDN/IP address:BATT_PORT:X.
Interpreting Alarms
Examples
The following are examples of alarms as they appear in an SNMP browser and a Syslog server.
SNMP Example
Syslog Example
Chapter 1
Alarm Summary
The following table summarizes the MTA alarms. Alarm Text Call Agent Loss of Communications Power Supply Telemetry Voice Line Failure Voice Line Total Failure MTA PROV HALT: No TOD available Event ID 65530 65529 65533 65534 65525 Priority MAJOR MAJOR MAJOR MAJOR CRITICAL Page 4 5 6 6 7
Alarms
Touchstone eMTAs may generate the following alarms.
Call Agent Loss of Communications
Severity: Major, service-affecting Cause: One of the following conditions has occurred: The MTA did not receive a response from the Call Server for an NCS message. Re-establishing communications with the Call Server clears this alarm. The Telephony Modem received a NACK in response to the RSIP message that it sent on initial registration to the call agent, resulting in CallP functionality entering a permanent error state. Clearing the condition that caused the NACK clears this alarm. Impact: The eMTA cannot register or initiate calls. Action: Check the status of the eMTA and its network connection.
Interpreting Alarms
Power Supply Telemetry
Severity: D11PLUS loads: Minor, non-service affecting Other loads: Information, non-service affecting Cause: The eMTA has lost AC power or has encountered a problem in the battery charging circuitry. The alarm includes one of the following battery status codes: AC Failthe eMTA has detected an AC power failure. Charger Temperature Highthe battery over-temperature protection feature is enabled, and the charger temperature has exceeded the temperature set either using the alarm CLI command, or the arrisMtaDevPwrSupplyOverTempAlarmThreshold MIB object. This alarm clears itself when the charger temperature falls to 10C below the threshold temperature. Note: The normal operating temperature for Touchstone eMTAs is 0C to 50C. Charger OverTemp Shutdownthe battery over-temperature protection feature is enabled, and the charger temperature has exceeded 90C. The eMTA has shut down the charger and disconnected the battery. This alarm clears itself when the charger temperature falls to 60C. Battery Mismatchthe battery installed is of the wrong type for the eMTA (for example, an 8-cell battery pack installed in a TM502). The associated Telemetry Log messages are TELEMETRY NORMAL and BATTERY REPLACE. Remove the battery to clear the alarm. Battery Charger Disabledthe eMTA has disabled the battery charger. Backup battery power is not available. Power-cycle or reset the eMTA to re-enable the charger. Charger Download Failed(TM402/TM502/TM504/WTM552/ TM602/WTM652 only) the eMTA has twice failed (initial attempt and one retry) to download charger rmware. This indicates a hardware problem with the eMTA. The battery charger is disabled and backup battery power is not available. Temperature High(TM508/TM512 only) The Telephony Modem thermal sensor has registered a temperature of 60C or higher. The alarm clears when the sensor temperature drops to 50C. AC Fail Battery Lowthe eMTA is operating from battery power, and has drawn down the battery to about 25% of its rated capacity. AC Fail Battery Replacethe eMTA is operating from battery power, and the battery has deteriorated to about 75% of its offthe-shelf capacity and should be replaced.
Chapter 1
AC Fail Battery Low Replacethe eMTA is operating from battery power, and has drawn down the battery to about 25% of its rated capacity. In addition, the battery has deteriorated to about 75% of its off-the-shelf capacity and should be replaced. The logs provide more information about the battery status. Impact: None at time of alarm. Depending on the condition of the battery and the nature of the power failure, the eMTA may exhaust the battery before AC power is restored. Action: Depends on the scope of the power outage.
Voice Line Failure
Severity: Major, service-affecting Cause: One of the following conditions has occurred: An In-Service line card has detected a Line Card Protection Fault condition (an over-current protection state). A Line Card Protection Fault occurs when the line card detects foreign voltage between tip and ring, or there is an excessive imbalance in loop current. An attempt was made to put an Out-of-Service line, in an overcurrent protection state, into service. Impact: The affected voice line is disabled. Look for Voice Line Protection State Change logs to determine which line is in the fault condition. Action: Run the line card diagnostics on the eMTA as described in Running Line Card Diagnostics on page 142. If the eMTA fails diagnostics, disconnect the house wiring from the eMTA and proceed as follows: If the alarm clears, correct the faulty house wiring. If the alarm persists, replace the eMTA.
Voice Line Total Failure
Severity: Major, service-affecting Cause: The eMTA detected a Digital Signal Processor (DSP) device failure or DSP download failure. Possible causes include (but are not limited to) a corrupted rmware download or an eMTA hardware failure.
Interpreting Alarms
Impact: All telephony lines are disabled. Data communications are not necessarily affected. Action: A rare occurrence of this event indicates that the DSP failed to download and should be monitored for future occurrences. If this event reoccurs on the same eMTA, or occurs immediately after a reset, contact ARRIS Technical Support.
MTA PROV HALT: No TOD available
Severity: Critical, service-affecting Cause: The Telephony Modem was unable to reach a ToD server. PacketCable provisioning has been halted. This alarm is raised only if the proper bit in the MTA Feature Switch is set. Impact: The MTA stops the provisioning sequence until it receives a response from a ToD server. Action: Make sure the ToD server is running and can be accessed from the HFC network. Alternately, reset the MTA Feature Switch, as described in the Touchstone Telephony Provisioning Guide, to allow the MTA to continue PacketCable provisioning without a ToD server response.
SIP Authentication Failure
Severity: Major, service-affecting Cause: (SIP loads only) Telephony Modem can not be authenticated by the SIP proxy server. Impact: Telephony is disabled. Data communications are not necessarily affected. Action: Verify that the authentication strings in the MTA conguration le match those expected by the proxy server.
Chapter 1
SIP Registration Timeout
Severity: Major, service-affecting Cause: (SIP loads only) Telephony Modem lost communications to the SIP registry server. Impact: Telephony is disabled. Data communications are not necessarily affected. Action: Check the communications path between the MTA and the SIP registry server.
SIP Proxy Loss of Communications
Severity: Major, service-affecting Cause: (SIP loads only) Telephony Modem lost communications to the SIP proxy server and can not initiate calls. Impact: MTA cannot initiate calls. Data communications are not necessarily affected. Action: Check the communications path between the MTA and the SIP proxy server.
SIP General Failure
Severity Major, service-affecting Cause The registration request failed with a 4xx, 5xx, or 6xx error (other than 401 or 407) and authorization has already been sent. Impact The MTA is unable to register. Data communications are not necessarily affected. Action Check the server logs for the error message associated with the registration request and correct the problem as required.
Interpreting Alarms
SIP Network Failure
Severity Major, service-affecting Cause An invalid domain name for registration was specied and the DNS server could not resolve the name. Impact The MTA is unable to register. Data communications are not necessarily affected. Action Correct the domain name, or add the domain name to the DNS server.
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Interpreting Logs
This chapter describes log reports supported by the TS6.1 rmware. Touchstone Telephony eMTAs generate logs in response to detected events. Log reports may be collected at: The docsDevEventTable MIB (part of the DOCS-CABLE-DEVICEMIB) in the eMTA keeps CM logs until the eMTA is rebooted or powered down. The pktcDevEventTable MIB (part of the PKTC-EVENT-MIB) in the eMTA keeps MTA logs until the eMTA is rebooted or powered down. The default conguration stores logs only in the local event tables. A specied Syslog server (specify a Syslog server using the pktcDevEvSyslogAddress object). SNMP servers (the eMTA sends the log in a pktcDevEventNotify message). See Log Format below for details. See the Touchstone Telephony Provisioning Guide for details on conguring log reports.
Log Handling
TS6.1 supports several logging methods. The cable modem portion of the eMTA handles all logging tasks.
SNMP Traps
You can congure one or more SNMP trap destinations by conguring the CM in either NmAccess mode or co-existence mode, or the eMTA in co-existence mode. In SNMP v1/v2c NmAccess mode, the eMTA supports event notication functions including: local event logging
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Syslog (targets/limiting/throttling) SNMP TRAP (trap-versions/targets/limiting/throttling) as specied in RFC 2669 and the current specication For detailed information on conguring the eMTA in NmAccess mode, see the Touchstone Telephony Management Guide. In SNMP coexistence mode, the eMTA supports event notication functions including: local event logging Syslog (targets/limiting/throttling) SNMP TRAP (limiting/throttling) as specied in RFC 2669 and the current specication SNMP notication functions as specied in RFC 2573 For detailed information on conguring the eMTA in SNMP co-existence mode, see the Touchstone Telephony Management Guide.
Syslog Messages
Touchstone rmware reports logs as Syslog messages to the cable modem Syslog server IP address. Set the IP address to 0.0.0.0 to disable Syslog transmission.
Trap Example
The following is an example of a Power Supply Telemetry Log message received through an SNMP trap.
Dec 15 20:45:58 pc-itchy snmptrapd[30490]: 10.18.25.12 [10.18.25.12]: V2 Trap, sysUpTime.0 0:0:03:21.00, snmpTrapOID.0 pktcDevEvTrap, pktcDevEvReportIndex.0 40, pktcDevEvReportTime.0 2006-12-15,20:45:57.0, pktcDevEvReportLevel.0 information, pktcDevEvReportEnterprise.0 4115, pktcDevEvReportId.0 14, pktcDevEvReportText.0 Power Supply Telemetry Log AC FAIL BATTERY LOW, pktcDevEvReportMacAddress.0 "00:15:96:00:1E:C7", pktcDevEvReportEndpointName.0 ip12mta7.ip.lab.atl.arrisi.com/10.18.25.12
Log Format
TS6.1 rmware provides log messages for both the cable modem and MTA sections of the Touchstone eMTA.
Interpreting Logs
13
Cable Modem Log Format
Cable modem logs require the DOCS-CABLE-DEVICE-MIB. modem log messages consist of the following information:
Cable
EventIndexProvides relative ordering of the objects in the event log. The value of this object always increases except when: the log is reset using the docsDevEvControl object the device reboots and does not implement non-volatile storage for this log the value reaches 231 (the index is a 32-bit counter that rolls over to zero at this limit). The next value for all the above cases is 1. EventFirstTimeThe time that this entry was created. EventLastTimeIf multiple events are reported via the same entry, the time that the last event for this entry occurred, otherwise this should have the same value as EventFirstTime. EventCountsThe number of consecutive event instances reported by this entry. This starts at 1 with the creation of this row and increments by 1 for each subsequent duplicate event. EventLevelThe priority level of this event as dened by the vendor. These are ordered from most serious (emergency) to least serious (debug). EventIdFor this product, uniquely identies the type of event that is reported by this entry. EventTextProvides a human-readable description of the event, including all relevant context.
MTA Log Format
MTA logs function within the context of the PKTC-EVENT-MIB. MTA log messages consist of the following information: Event IndexProvides relative ordering of the objects in the event log. This also serves as a indicator of event sequence. The object value always increases except when: the log is reset using the pktcDevEvControl object. the device reboots and does not implement non-volatile storage for this log. the value reaches 231 (the index is a 32-bit counter that rolls over to zero at this limit). The next entry for all the above cases is 1. Event TimeProvides a human-readable description of the time at which the event occurred.
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Event LevelThe priority level of this event as dened by the vendor. Event Enterprise numberThe IANA enterprise number: 4115 for ARRIS events, 4491 for PacketCable specied events. Event IDID for a specic event to which the priority and display string are matched. These Event IDs are vendor specic. Event TextThe text message associated with the event. Corresponds to the pktcDevEvProgrammableId or pktcDevEvFixedId MIB objects. Mac AddressProvides the MAC address of the device generating the event. FQDN/Endpoint IDThe FQDN or IP address of the device, with an endpoint identier. If the event is not specic to an endpoint, the identier is simply the FQDN or IP address. If the event is specic to an endpoint, the format is AALN/X:FQDN/IP address. If the event is battery related, the format is FQDN/IP address:BATT_PORT:X.
Interpreting Logs
15
Common Information
Several log messages display the eMTA or battery state. The following lists describe the possible states for logs that display these states.
eMTA States
The following is a list of valid eMTA states and their meanings. IS NR (In Service, Normal)the eMTA is operating normally. IS TRBL (In Service, Trouble)the eMTA is providing service, but a problem has been detected (typically loss of AC power). OOS TRBL (Out of Service, Trouble)the eMTA is out of service due to a detected problem. Both voice and data services may be affected.
eMTA Line States
The following is a list of valid eMTA line states and their meanings. The value of the ppSurvPortMaintState object provides the current line state. IS NR (In Service, Normal)the line is operating normally. IS TRBL FEF (In Service, Trouble, Family Equipment Failure)a problem with the MTA subsystem is preventing the line from functioning properly. All lines in this state may indicate that the MTA failed to download its rmware image. IS TRBL TSTF (In Service, Trouble, Test Failed)the line failed diagnostics. The Voice Line Diag Failed log provides more details. IS TRBL DIAG (In Service, Trouble, Diagnostics)the line is running diagnostics; if no problems are discovered, the line will be placed in service when diagnostics are nished. IS TRBL LCPRT (In Service, Trouble, Line Card Protection)the line card is in an overcurrent protection state. This state usually indicates either a short between tip and ring, or a foreign voltage being applied to tip and ring. OOS NR (Out of Service, Normal)the line card is out of service but has no known problems. OOS NR UNPROV (Out of Service, Normal, Unprovisioned)the line is not provisioned but has no known problems. OOS TRBL (Out of Service, Trouble)the line is out of service due to a detected problem.
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OOS TRBL DIAG (Out of Service, Trouble, Diagnostics)the line is out of service, and is running diagnostics.
eMTA Battery States
The following is a list of valid battery states for eMTAs with battery backup. Normalthe eMTA is operating on AC power. The battery is charged and in good condition. Battery Lowthe eMTA is operating on AC power, but during a power outage has drawn down the battery to the capacity indicated by the arrisMtaDevPwrSupplyLowBatteryThresh object (Model 5, Model 6). Battery Replacethe eMTA is operating on AC power, but the battery has deteriorated below the tested capacity indicated by the arrisMtaDevPwrSupplyReplaceBatThresh object (Model 5, Model 6). In either case, the battery should be replaced. Battery Low Replacethe eMTA is operating on AC power. However, in addition to the Battery Low condition described above, the battery has deteriorated and should be replaced. Shutdown Warningthe eMTA has nearly exhausted its battery power, and will lose power if AC power is not restored within a few minutes. Battery Missingthe battery has been removed or has failed in such a way to appear to be removed. Telemetry Unavailablethe eMTA does not support battery telemetry. Telemetry Invalidindicates a possible problem with the eMTA or the battery system. Battery Reversed Shorted (Touchstone Telephony Modem only)the battery has either been installed backwards or the terminals have been shorted. AC Fail Battery Lowthe eMTA is operating from battery power, and has entered the Battery Low condition described above. AC Fail Battery Replacethe eMTA is operating from battery power. In addition, the battery has deteriorated as described in Battery Replace above and should be replaced. AC Fail Battery Low Replacethe eMTA is operating from battery power, and has entered the Battery Low condition described above. In addition, the battery has deteriorated as described in Battery Replace above and should be replaced. Battery Charger has been DISABLEDthe eMTA has disabled the battery charger. Backup battery power is not available. Power-cycle or reset the eMTA to re-enable the charger.
Interpreting Logs
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Charger Download Failed(TM402/TM502/TM504/WTM552/ TM602/WTM652 only) the eMTA has twice failed (initial attempt and one retry) to download charger rmware. This indicates a hardware problem with the eMTA. The battery charger is disabled and backup battery power is not available.
Log Summary
TS6.1 rmware generates events from both the CM and MTA components. The following tables list ARRIS-specic events; DOCSIS CM events are documented in the DOCSIS 2.0 Operations Support System Interface Specication, CM-SP-OSSIv2.0-I10-070803.
ARRIS CM Event Summary
The following is a list of CM events that the TS6.1 rmware can generate. Go to the indicated page for further details on each log report. Log Report Event ID 6 8 9 10 11 13 14 Priority Error Info. Info. Info. Error Info. Info. Page 21 30 31 31 32 32
MTA Security: Service Provider Certicate Chain Validation Failed Touchstone Firmware Upgrade Failed Before Download Attempt Touchstone Firmware Upgrade Failed Touchstone Firmware Upgrade Successful SSH LOGIN ACCEPTED SSH LOGIN REJECTED
ARRIS MTA Event Summary
The following is a list of MTA events that the TS6.1 rmware can generate. Go to the indicated page for further details on each log report. Log Report Event ID 2417164292 2417164293 2417164291 1 2 3 6 7 8 10 Priority Error Notice Notice Info. Info. Info. Info. Info. Info. Info. Page 20 21 21 21 22 22 23 23 23 24
MTA Root Certicate download Failed MTA Root Certicate download Retry MTA Root Certicate download Complete Voice Line Diag Failed Voice Line Diag Passed Voice Line State Change Voice Line Protection State Change Voice Line Loop Current Change to High Voice Line Loop Current Change to Normal State Change
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Log Report CATV Change Power Supply Telemetry Log Updating CallpFeatureSwitch MIB MTA TFTP: No Channel MTA TFTP: Successful MTA TFTP: File Not Found MTA TFTP: Protocol Error: TFTP Init MTA TFTP: Protocol Error: TFTP Open MTA TFTP: Protocol Error: TFTP Read MTA TFTP: Protocol Error: TFTP Close MTA TFTP: Protocol Error: TFTP DB Access MTA TFTP: Cong File Error MTA TFTP: Failed MTA PROV: Failed MTA PROV: Successful! Could not resolve FQDN for TFTP Server Override Loop Voltage Mgmt: Policy Missing Loop Voltage Mgmt: Policy Out of Range Loop Voltage Mgmt: Policy Change to X Loop Voltage Mgmt: Policy 3 Timer Out of Range; Default Value Used CM DHCP RENEW: Lease Renewal delay; Voice line offhook CM DHCP REBIND: Lease Renewal delay; Voice line offhook MTA DHCP RENEW: Lease Renewal delay; Voice line offhook MTA DHCP REBIND: Lease Renewal delay; Voice line offhook VQ Threshold Missing TFTP Server Address Override FQDN in CM cong Wireless Router Module Upgrade Failed Invalid Wireless Router Module Image
Event ID 11 14 13 15 16 17 18 19 20 21 22 23 24 25 26 48 31 33 34 35 45 68009000 68009500 46 47 49 1040600 -
Priority Info. Minor Info. Info. Info. Info. Info. Info. Info. Info. Info. Info. Info. Info. Info. Info. Info. Info. Info. Notice Major Info. Info. Info. Info. Info. Info. Info. Info.
Page 24 25 24 25 25 25 26 26 26 27 27 27 27 28 28 28 28 29 29 29
33 33 33 34 34 34 36 36
State Change Events
The three events shown below are related to various state change operations. The Event ID, along with accompanying information present in each log, tells the operator how to interpret the level and the associated endpoint of the reported event.
Interpreting Logs
19
Note: The following state change event logs may be generated to show that the indicated endpoint has transitioned into a trouble or warning type of condition. In this situation, when the condition has returned to a normal state, the Telephony Modem generates a corresponding state change for the endpoint. For example, the Telephony Modem would generate a Power Supply Telemetry State Change (Event ID 14) to indicate that a specic battery had transitioned into a Battery Low condition. When that battery was later charged or replaced, the Telephony Modem would generate a corresponding Power Supply Telemetry State Change (Event ID 14) to indicate that specic battery had transitioned into a Normal condition.
Voice Line State Change
Event ID: 3 This reported state change is always specic to a particular line. The Event Logs Mac Address eld contains the MAC address of the device generating the event, and the Endpoint Name eld identies which particular line (endpoint) the event is related to. For state changes related to line 1, the Endpoint Name eld contains the following:
AALN/1: <fqdn>, where <fqdn> is the MTAs assigned fully qualied
domain name For state changes related to line 2, the Endpoint Name eld contains the following:
AALN/2: <fqdn>, where <fqdn> is the MTAs assigned fully qualied
domain name
State Change
Event ID: 10 This event is always a device level state change. The Event Logs Mac Address eld contains the MAC address of the MTA device generating the event, and the Endpoint Name eld contains the assigned fully qualied domain name of that MTA device.
Power Supply Telemetry
Event ID: 14 This event is used to report power supply related events, including state changes related to battery functionality. For TM402P-related battery events, the Endpoint Name eld always indicates which battery the event is related to.
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For state changes related to Battery 1, the Endpoint Name eld contains the following:
<fqdn> BATT_PORT:1, where <fqdn> is the MTAs assigned fully
qualied domain name For state changes related to Battery 2, the Endpoint Name eld contains the following:
<fqdn> BATT_PORT:2, where <fqdn> is the MTAs assigned fully
qualied domain name For TM202 and TM402G modems, and other Telephony Modems with one battery bay, the Endpoint Name eld contains only the FQDN.
Certicate Downloading Logs
MTA Root Certicate download Failed
TFTP download of the MTA Root Certicate has failed. Format: MTA Root Certicate download failed: reason Fields: The reason code is one of the following: TFTP Init error (<lename>) TFTP Open - Certicate File Not Found (<-lename>) TFTP Open - Request Sent No Response (<-lename>) TFTP Open - OUT OF ORDER packets (<-lename>) TFTP Read - Certicate File Not Found (<-lename>) TFTP Read - Request Sent No Response (<-lename>) TFTP Read - OUT OF ORDER packets (<-lename>) File size exceeds 0x%X (<lename>) Allocating space to download Test Root certicate (0x%X) Invalid TFTP IP Address Invalid File Name Action: Analyze the logs for possible TFTP failures. Correct any TFTP problems and reset the eMTA.
Interpreting Logs
21
MTA Security: Service Provider Certicate Chain Validation Failed
The Service Provider Root certicate provisioned on the MTA, and the certicates obtained from the KDC, do not pass the certicate chain validation. Format: MTA Security: Service Provider Certicate Chain Validation Failed Action: Make sure that the Service Provider Root certicate on the MTA and the Service Provider, Local System and the KDC certicates on the KDC are congured properly.
MTA Root Certicate download Retry
The MTA is retrying its TFTP download of the MTA Root Certicate. Format: MTA Root Certicate download retry: nd time Fields: n lists the number of times the eMTA has attempted to download the Root Certicate (range: 1 to 3) Action: Monitor the logs for subsequent failure messages.
MTA Root Certicate download Complete
The eMTA has successfully downloaded its MTA Root Certicate. Format: MTA Root Certicate download Complete Action: None.
MTA Logs
The following are MTA-related logs.
Voice Line Diag Failed
The eMTA has failed manual diagnostics for the specied line. Format: Voice Line Diag Failed, Line Number = line, Failure Reason = reason Fields: The elds are as follows: lineThe line number that failed diagnostics. The rst line is line 1.
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reasonone of the following: Line is Unprovisioned Invalid State to Init Diags Power/Clock Failure SLAC Revision Failure MPI Failure PCM Failure Standby Hook Failure Active Hook Failure VF Failure Ringing Failure Action: Use the reason code to determine the course of action as follows: Line is UnprovisionedProvision the line and re-try the diagnostics. Invalid State to Init DiagsSet the line state to oos and re-try the diagnostics. othersReset the eMTA and re-try diagnostics. If the problem persists, replace the eMTA.
Voice Line Diag Passed
Indicates that the eMTA has successfully completed manual diagnostics on the specied line. Format: Voice Line Diag Passed, Line Number = line Fields: line indicates the line that passed diagnostics. The rst line is line 1. Action: None.
Voice Line State Change
The eMTA received an operator-requested state change for the specied line. Format: Voice Line State Change, Line Number = line, Prev State = old_state, New State = new_state
Interpreting Logs
23
Fields: The elds are as follows: linethe line number that changed state. The rst line is line 1. old_state, new_statethe previous and current line states; see eMTA Line States on page 15 for details. Action: If the new state indicates a trouble condition, correct the problem.
Voice Line Protection State Change
The specied line has detected or cleared a protection fault. Format: Voice Line Protection State Change, Line Number = line, New State = new_state Fields: The elds are as follows: linethe line number that changed state. The rst line is line 1. new_statethe current protection state; one of: Fault DETECTED Fault CLEARED Action: Monitor the eMTA for service issues and possible replacement.
Voice Line Loop Current Change to High
The eMTA has changed its loop current to High. Format: Voice Line Loop Current Change to High Action: If the new loop current should be normal, correct the provisioning le for the eMTA.
Voice Line Loop Current Change to Normal
The eMTA has changed its loop current to Normal. Format: Voice Line Loop Current Change to Normal Action: If the new loop current should be High, correct the provisioning le for the eMTA.
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State Change
The eMTA has received an operator-requested device state change, usually as a response to the operator changing the value of the ppCfgMtaAdminState object. Format: State Change from old_state to new_state Fields: The old_state and new_state elds reect the previous and current line states. See eMTA Line States on page 15 for details. Action: None.
CATV Change
The Touchstone Telephony Port has received an operator-requested state change for the CATV relay, usually as a response to the operator changing the value of the ppCfgMtaCableTvEnable object. Format: CATV changed from old_state to new_state Fields: The old_state and new_state elds reect the previous and current CATV states; valid states are ON and OFF. Action: None.
Updating CallpFeatureSwitch MIB
The eMTA has detected a change to its ppCfgMtaCallpFeatureSwitch object. Note: Setting this MIB to certain values can affect service. The call server in use determines which value to use. Format: Updating CallpFeatureSwitch MIB from CallServerType MIB default (current value = value) Fields: The value eld shows the current value of the ppCfgMtaCallpFeatureSwitch object. See the Touchstone Telephony Provisioning Guide for valid CallP Feature Switch settings. Action: Monitor the eMTA for possible loss of service.
Interpreting Logs
25
Power Supply Telemetry Log
The eMTA has detected a change in its battery telemetry state. Format: Power Supply Telemetry - state Fields: The state eld reects the telemetry state; see eMTA Battery States on page 16 for details. In TS4.4 and newer loads, if a Replace Battery condition persists for 24 hours, the eMTA generates another Power Supply Telemetry log. Older versions reported Battery Low conditions. Action: Replace the eMTA battery if indicated by the telemetry state.
MTA TFTP: No Channel
The eMTA was unable to open a channel to the MTA TFTP server. Format: MTA TFTP: No Channel Action: Make sure the TFTP server is functioning and has a route to the HFC network.
MTA TFTP: Successful
The eMTA successfully downloaded its MTA provisioning le. Format: MTA TFTP: Successful Action: None.
MTA TFTP: File Not Found
The eMTA was unable to locate its MTA provisioning le. Format: MTA TFTP: File Not Found: le_name Fields: The le_name eld shows the name of the MTA provisioning le. Action: Check the MTA provisioning to determine whether the MTA should be looking for a different name. If the provisioning is correct, check the TFTP server for proper operation and make sure the le is available (and has read access set).
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MTA TFTP: Protocol Error: TFTP Init
The eMTA encountered a TFTP communications error. Format: MTA TFTP: Protocol Error: TFTP Init: err_code Fields: The err_code eld contains the error code returned by the TFTP rmware. Action: Retry the download. If the problem persists, call your next level of support.
MTA TFTP: Protocol Error: TFTP Open
The eMTA encountered a TFTP communications error. Format: MTA TFTP: Protocol Error: TFTP Open: err_code Fields: The err_code eld contains the error code returned by the TFTP rmware. Action: Make sure the TFTP server is operating and can be reached from the eMTAs controlling CMTS. Monitor the logs for similar errors from other eMTAs to determine whether the problem is limited to one device (which may indicate an eMTA defect or connectivity issue) or widespread (which may indicate a problem with the TFTP server or connection). If the problem persists, call your next level of support.
MTA TFTP: Protocol Error: TFTP Read
The eMTA encountered an error while reading a le from the TFTP server. Format: MTA TFTP: Protocol Error: TFTP Read: err_code Fields: The err_code eld contains the error code returned by the TFTP rmware. Action: Make sure the TFTP server is operating and can be reached from the eMTAs controlling CMTS. Retry the download; if the problem persists, call your next level of support.
Interpreting Logs
27
MTA TFTP: Protocol Error: TFTP Close
The eMTA encountered an error while closing its connection to the TFTP server. Format: MTA TFTP: Protocol Error: TFTP Close: err_code Fields: The err_code eld contains the error code returned by the TFTP rmware. Action: Make sure the TFTP server is operating and can be reached from the eMTAs controlling CMTS. Retry the download; if the problem persists, call your next level of support.
MTA TFTP: Protocol Error: TFTP DB Access
The eMTA encountered a TFTP communications error. Format: MTA TFTP: Protocol Error: TFTP DB Access: err_code Fields: The err_code eld contains the error code returned by the TFTP rmware. Action: Retry the download; if the problem persists, call your next level of support.
MTA TFTP: Cong File Error
The MTA conguration le contains invalid MIBs or invalid TLVs. Format: MTA TFTP: Cong File Error Action: Remove the invalid MIBs and TLVs from the conguration le. The PacketACE conguration editor automatically removes any unrecognized data.
MTA TFTP: Failed
The eMTA was unable to complete downloading its MTA provisioning le from the TFTP server. Format: MTA TFTP: Failed Action: Check for related log messages that may indicate the cause of the problem.
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MTA PROV: Failed
The eMTA was unable to complete its MTA provisioning. Format: MTA PROV: Failed Action: Check for related log messages that may indicate the cause of the problem.
MTA PROV: Successful!
The eMTA successfully completed its MTA provisioning. Format: MTA PROV: Successful! Action: None.
Could not resolve FQDN for TFTP Server Override
The GUPI MAC with TFTP Server Override provisioning mode is specied. The MTA DHCP Offer either provided no DNS server address, or the server could resolve the TFTP servers FQDN. Format: Could not resolve FQDN for TFTP Server Override Action: Make sure the DHCP server includes a valid DNS server address in the MTA DHCP Offer. Make sure the DHCP server can resolve the TFTP server FQDN specied in the CM conguration le (the arrisMtaDevTFTPServerAddrOverrideFQDN object contains the FQDN).
Loop Voltage Management Logs

The following logs display information about the Loop Voltage Management feature.
Loop Voltage Mgmt: Policy Missing
Loop voltage management is enabled, but the policy has not been set. Format: Loop Voltage Mgmt: Policy Missing Action: This will be the rst of two logs seen. The policy is either missing or invalid; the system defaults to a policy value of 4. This log will be followed by the Policy Change to X log. If a value other than 4 is required, modify the arrisMtaDevLoopVoltagePolicy object in the conguration le and reset the MTA.
Interpreting Logs
29
Loop Voltage Mgmt: Policy Out of Range
Loop voltage management is enabled and the MTA received an invalid entry in the arrisMtaDevLoopVoltagePolicy object. If an out of range policy has been received, the system uses the default value of 4. Valid entries for this object are 1, 2, 3, or 4. Format: Loop Voltage Mgmt: Policy Out of Range Action: This will be the rst of two logs seen. If the policy entered is invalid, the system defaults to a policy value of 4. This log is followed by the Policy Change to X log. If a value other than 4 is required, modify the arrisMtaDevLoopVoltagePolicy object in the conguration le and reset the MTA.
Loop Voltage Mgmt: Policy Change to X
Loop voltage management is enabled and the MTA received either a valid or an invalid entry in the arrisMtaDevLoopVoltagePolicy object. If a valid entry was received, that is different from the current value in NVM, the eMTA generates this log. If an out of range policy is received, the system uses the default value of 4. Valid entries for this object are 1, 2, 3, or 4. Format: Loop Voltage Mgmt: Policy Change to X Action: If the value received is acceptable, no further action is required. If the policy value received is not acceptable, modify the arrisMtaDevLoopVoltagePolicy object in the conguration le and reset the MTA.
Loop Voltage Mgmt: Policy 3 Timer Out of Range; Default Value Used
Loop voltage management is enabled and the timer value received in the conguration le is out of range (greater than 1800). The system uses the default value of 300 seconds (5 minutes). Format: Loop Voltage Mgmt: Timer Out of Range; Default Value Used Action: If the default value of 300 seconds is acceptable, no action is necessary. If a change to the timeout value is required, modify the arrisMtaDevLoopVoltageResetTimeout object in the conguration le and reset the MTA.
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Chapter 2
Firmware Download Logs

The following are logs that may be generated by the ARRIS Enhanced Firmware Download system.
Touchstone Firmware Upgrade Failed Before Download Attempt
Touchstone Firmware Upgrade failed before attempting a download. Format: Touchstone Firmware Upgrade Failed Before Download Attempt: reason Fields: The reason description is one of the following: Provisioned upgrade, bad IP address in arrisCmDevSwTable Download initiated via conguration le has failed. A match was found in the ARRIS table but the IP address was invalid. No download was attempted. Provisioned upgrade, bad lename in arrisCmDevSwTable Download initiated via conguration le has failed. A match was found in the ARRIS table but the lename was invalid. No download was attempted. Provisioned upgrade, no match in arrisCmDevSwTable Download initiated via conguration le has failed. No match was found in the ARRIS table. No download was attempted. Manual upgrade, bad IP address in arrisCmDevSwTable Download initiated via remote SNMP browser has failed. A match was found in the ARRIS table but the IP address was invalid. No download was attempted. Manual upgrade, bad lename in arrisCmDevSwTable Download initiated via remote SNMP browser has failed. A match was found in the ARRIS table but the le name was invalid. No download was attempted. Manual upgrade, no match in arrisCmDevSwTable Download initiated via remote SNMP browser has failed. No match was found in the ARRIS table. No download was attempted.
Interpreting Logs
31
Manual upgrade, device not in operational state Download initiated via remote SNMP browser has failed. Device not in the operational state. This is also the error returned when arrisCmDevSwAdminStatus is set to upgradeFromArrisMgt in a conguration le. Action: Correct the data in the upgrade table or on the TFTP server as necessary, then retry the download.
Touchstone Firmware Upgrade Failed
Touchstone Firmware Upgrade has failed. Standard DOCSIS download logs should also be present to further describe the exact download failure reason. Format: Touchstone Firmware Upgrade Failed: type Fields: The type code is one of the following: Provisioned upgrade Download initiated via conguration le has failed. Manual upgrade Download initiated via remote SNMP browser has failed. Action: Make sure the upgrade table and the specied TFTP servers are congured properly, then retry the download.
Touchstone Firmware Upgrade Successful
Touchstone Firmware Upgrade has succeeded. Standard DOCSIS download logs may also be present. Format: Touchstone Firmware Upgrade Successful: type Fields: The type code is one of the following: Provisioned upgrade Download initiated via conguration le has succeeded. Manual upgrade Download initiated via remote SNMP browser has succeeded. Action: None.
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Chapter 2
SSH Login Attempt Notications

The following are logs that may be generated by attempts to access the Telephony Modem CLI using ssh.
SSH LOGIN ACCEPTED
A user has successfully logged into the Telephony Modem using SSH. Format: SSH LOGIN ACCEPTED. From IP: ipaddr. Username - name. Login attempts - num Fields: The ipaddr is the IP address (e.g. 192.168.42.42) of the client logging into the Telephony Modem. The name eld is the user name entered. The num eld is the number of unsuccessful login attempts since the last successful login. Action: None.
SSH LOGIN REJECTED
A user has unsuccessfully attempted to log into the Telephony Modem using SSH. Format: SSH LOGIN REJECTED. From IP: ipaddr. Username - name. Fields: The ipaddr is the IP address (e.g. 192.168.42.42) of the client logging into the Telephony Modem. The name eld is the user name entered. Action: None. However, a large number of unsuccessful login attempts may indicate a potential intrusion attempt.
Interpreting Logs
33
Non-Service Affecting DHCP Renew Logs

These logs provide notication of DHCP Renew/Rebind attempts when the arrisCmDevDhcpNoSvcImpact MIB object is set to either dontSend or sendIgnore.
CM DHCP RENEW: Lease Renewal delay; Voice line offhook
The CM DHCP RENEW sequence was delayed because the arrisCmDevDhcpNoSvcImpact object is enabled (value is either dontSend or sendIgnore) and one of the MTA voice lines is offhook. Format: CM DHCP RENEW: Lease Renewal delay; Voice line offhook Action: None; the CM will not RENEW its IP address until all MTA voice lines are on-hook.
CM DHCP REBIND: Lease Renewal delay; Voice line offhook
The CM DHCP RENEW period has timed out, and the CM DHCP REBIND sequence has been delayed, because the arrisCmDevDhcpNoSvcImpact object is enabled (value is either dontSend or sendIgnore) and one of the MTA voice lines is offhook. Format: CM DHCP REBIND: Lease Renewal delay; Voice line offhook Action: None; the CM will not RENEW its IP address until all MTA voice lines are on-hook.
MTA DHCP RENEW: Lease Renewal delay; Voice line offhook
The MTA DHCP RENEW sequence has been delayed because the arrisCmDevDhcpNoSvcImpact object is enabled (value is either dontSend or sendIgnore) and one of the MTA voice lines is offhook. Format: MTA DHCP RENEW: Lease Renewal delay; Voice line offhook Action: None; the MTA will not RENEW its IP address until all MTA voice lines are on-hook.
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Chapter 2
MTA DHCP REBIND: Lease Renewal delay; Voice line offhook
The MTA DHCP RENEW period has timed out, and the MTA DHCP REBIND sequence has been delayed, because the arrisCmDevDhcpNoSvcImpact object is enabled (value is either dontSend or sendIgnore) and one of the MTA voice lines is offhook. Format: MTA DHCP REBIND: Lease Renewal delay; Voice line offhook Action: None; the MTA will not RENEW its IP address until all MTA voice lines are on-hook.
ARRIS-Proprietary Syslog Messages

Touchstone rmware supports the DOCSIS-specied CM Syslog messages dened in CM-SP-OSSIv2.0-I10-070803. In addition, Touchstone rmware provides several proprietary Syslog messages. The following is a subset of the dened messages.
Missing TFTP Server Address Override FQDN in CM cong
The GUPI MAC with MTA TFTP Server Override provisioning method was specied, but the TFTP Servers FQDN is not present in the CM conguration le. The eMTA reverts to DOCSIS-only provisioning mode. Format: Missing TFTP Server Address Override FQDN in CM cong Event ID: 1040600 Action: Either change the provisioning mode, or add the TFTP servers FQDN to the CM conguration le, then reset the eMTA.
VQ Threshold
A completed call had Voice Quality Monitoring (VQM) values that fell below specied monitoring thresholds. See Setting VQM Thresholds on page 169 for details. Format: VQ Threshold: end_time; start_time; line; remote_ip; cw_errs; eqiMax; MOS-LQ; MOS-CW; lossRate; rtDelay; jbAdaptive; jbRate; jbNomDelay; jbMaxDelay; jbAbsMaxDelay; remMOS-LQ; remMOS-CQ; txPackets; txOctets; rxPackets; rxOctets; packetLoss; jitter; orig; Fields: end_time: The call end time.
Interpreting Logs
35
start_time: The call start time. line: The line number. remote_ip: The IP address of the remote end. cw_errs: Number of codeword errors detected. eqiMax: The maximum Echo Quality Index (EQI) score. MOS-LQ: The MOS-LQ score at the MTA. MOS-CQ: The MOS-CQ score at the MTA. lossRate: The detected loss rate (0 means no lost packets; 255 means all packets lost). rtDelay: The round trip delay, in milliseconds. jbAdaptive: The jitter buffer adaptive mode. jbRate: The jitter buffer rate. jbNomDelay: Jitter buffer nominal delay, in milliseconds. jbMaxDelay: Jitter buffer maximum delay, in milliseconds. jbAbsMaxDelay: Jitter buffer absolute maximum delay, in milliseconds. remMOS-LQ: The MOS-LQ score reported by the remote end. remMOS-CQ: The MOS-CQ score reported by the remote end. txPackets: The number of RTP packets transmitted. txOctets: The number of octets transmitted. rxPackets: The number of RTP packets received. rxOctets: The number of octets received. packetLoss: The percentage of RTP packets lost during the call. jitter: The measured interval jitter. orig: 1 to indicate that the MTA originated the call; 0 otherwise. Event ID 49 Action: For large quantities of messages, check for RF or throughput issues. The amount of data actually provided by the VQ Threshold logs depends on the value of the arrisMtaDevVqmThresholdEnable object. For example, when this object is set to 1, a typical log may contain the following information:
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Chapter 2
Mar 12 10:36:20 2009 cs2k109.ts.lab.arrisi.com/10.19.101.135 <26> <4115> <49> <00:15:96:C8:C3:D6> <VQM Threshold MOS-LQ Exceeded: ARRS03=THU MAR 12 10:36:20 2009,ARRS02=THU MAR 12 10:35:57 2009,ARRS04=0h 0m 23s,ARRS05=2,IPAD=10.19.101.135,ARRS06=0, ARRS07=0.00e+00,ARRS08=36 dB,ARRS09=22 dBc,ARRS10=-5.7 dBmV, ARRS11=33.0 dBmV>
With arrisMtaDevVqmThresholdEnable set to 3:

Mar 12 10:36:20 2009 cs2k109.ts.lab.arrisi.com/10.19.101.135 <28> <4115> <49> <00:15:96:C8:C3:D6> <VQM Threshold MOS-LQ Exceeded: PL=0,IAJ=0,OGS=0> Mar 12 10:36:20 2009 cs2k109.ts.lab.arrisi.com/10.19.101.135 <27> <4115> <49> <00:15:96:C8:C3:D6> <VQM Threshold MOS-LQ Exceeded: MLQ=41,MCQ=41,RERL=48,SL=-28,NL=-69,NLR=0,PLC=3,JDR=0,BLD=0,GLD=0, BD=0,GD=23420,RTD=10,ESD=97,GMN=16,NSR=92,XSR=0,JBA=3,JBR=15,JBN=24, JBM=25,JBS=60,PS=1108,OS=177280,PR=1104,OR=176640> Mar 12 10:36:20 2009 cs2k109.ts.lab.arrisi.com/10.19.101.135 <26> <4115> <49> <00:15:96:C8:C3:D6> <VQM Threshold MOS-LQ Exceeded: ARRS03=THU MAR 12 10:36:20 2009,ARRS02=THU MAR 12 10:35:57 2009, ARRS04=0h 0m 23s,ARRS05=2,IPAD=10.19.101.135,ARRS06=0,ARRS07=0.00e+00, ARRS08=36 dB,ARRS09=22 dBc,ARRS10=-5.7 dBmV,ARRS11=33.0 dBmV>
Wireless Router Module Upgrade Failed
The Wireless Router Module (WRM) on a WTM552 or WTM652 has failed to upgrade after ve tries. Format: Wireless Router Module Upgrade Failed Action: Reset the WRM. If the WRM again fails to upgrade, verify that the Touchstone rmware version is correct, then force a reload of the rmware image.
Invalid Wireless Router Module Image
An eMTA rmware upgrade has loaded an incorrect WRM image. Format: Invalid Wireless Router Module Image Action: Verify that the Touchstone rmware version is correct, then force a reload of the rmware image.
Interpreting Logs
37
Working with CallP and DHCP Message Trace Logs

Touchstone eMTAs keep logs of: CM DHCP messages MTA DHCP messages CallP messages (NCS and SIP) The CallP signalling log stores the last MGCP messages sent or received by the MTA. The number of messages stored depends on the number of lines supported by the eMTA: Number of Lines Max. Number of Messages Buffer Size
1 250 25K * 2 250 25K 4 1500 150K 8 1500 150K 12 1500 150K * Includes 4-line Telephony Ports The DHCP log stores up to 50 CM messages and up to 50 MTA DHCP messages. Each DHCP buffer is 5K bytes. Use this procedure to display CallP or DHCP message trace logs.
Action
Perform any of the following tasks as necessary.

Task Page
Enabling or Disabling MTA DHCP Trace Logs Enabling or Disabling CM DHCP Trace Logs Enabling or Disabling CallP Signalling Logs Viewing Logs Using the CLI Viewing Logs Using the Web-based Interface Clearing Message Trace Logs Using the CLI
37 38 38 38 39 41
Enabling or Disabling MTA DHCP Trace Logs
Follow these steps to enable or disable MTA DHCP trace logs using the CLI. Trace logs are enabled by default. 1 Access the CLI as described in Enabling and Accessing the Troubleshooting CLI on page 138. 2 Enter the MTA sub-mode:
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Chapter 2
3 To enable MTA DHCP trace logs:

mtaEnableLog 1
4 To disable MTA DHCP trace logs:

mtaEnableLog 0
Enabling or Disabling CM DHCP Trace Logs
Follow these steps to enable or disable CM DHCP trace logs using the CLI. Trace logs are enabled by default. 1 Access the CLI as described in Enabling and Accessing the Troubleshooting CLI on page 138. 2 Enter the CM sub-mode:
/ cm
3 To enable CM DHCP trace logs:

cmEnableLog 1
4 To disable CM DHCP trace logs:

cmEnableLog 0
Enabling or Disabling CallP Signalling Logs
Follow these steps to enable or disable CallP signalling logs using the CLI. Signalling logs are enabled by default. 1 Access the CLI as described in Enabling and Accessing the Troubleshooting CLI on page 138. 2 Enter the CallP sub-mode:
/ callp
3 To enable CallP signalling logs:

callpEnblLog 1
4 To disable CallP signalling logs:

callpEnblLog 0
Viewing Logs Using the CLI
Follow these steps to view message trace logs using the command-line interface. 1 Access the CLI as described in Enabling and Accessing the Troubleshooting CLI on page 138.
Interpreting Logs
39
2 To view the MTA DHCP logs: a Enter the MTA sub-mode:

/ mta
b Display the log:

mtaDispLog
3 To view the CM DHCP logs: a Enter the CM sub-mode:

/ cm
b Display the log:

cmDispLog
4 To view the CallP logs: a Enter the CallP sub-mode:

/ callp
b Display the CallP logs:

callpDispLog
Viewing Logs Using the Web-based Interface
Follow these steps to view DHCP trace logs and CallP signalling logs using the web-based troubleshooting interface. 1 Use a web browser to access the web-based interface as described in Accessing the Troubleshooting Interface on page 134. 2 If you are currently viewing the Basic pages, click the Advanced link. Enter the Password of the Day if necessary. 3 To view either CM or MTA DHCP logs: a Select the DHCP link at the top of any Advanced web page to access the DHCP Parameters page. b At the bottom of the DHCP Parameters page (scroll down to the bottom of the page if necessary), select either the CM-DHCP or MTA-DHCP link. The eMTA displays the selected DHCP log. 4 To view CallP logs: a Select the CallP/QoS link at the top of any Advanced web page to access the CallP/QoS Statistics page.
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b At the bottom of the CallP/QoS Statistics page (scroll down to the bottom of the page if necessary), select the Show Call Signalling Log link. The eMTA displays the CallP log.
Controlling Logs Using the WebBased Interface
Follow these steps to enable, disable, or clear DHCP and CallP logs using the web-based interface. 1 Access the advanced web pages as described in Accessing the Advanced Pages on page 135. 2 To work with DHCP logs: a Click the DHCP link to access the DHCP page. b Scroll down to the bottom of the screen to view the DHCP LOGS section:
c To clear the CM DHCP or MTA DHCP logs, click the Clear button for the desired log. d To enable or disable CM DHCP logs, click the Disable CM Log button. This button changes to Enable CM Log when logging is disabled. e To enable or disable MTA DHCP logs, click the Disable MTA Log button. This button changes to Enable MTA Log when logging is disabled. 3 To work with CallP logs: a Click the CallP/QoS link to access the CallP/Qos Statistics page:
Interpreting Logs
41
b To clear the CallP log, click the Clear button. c To enable or disable CallP logging, click the Disable Logging button. This button changes to Enable Logging when logging is disabled.
Clearing Message Trace Logs Using the CLI
Follow these steps to clear message trace logs using the CLI. 1 Access the CLI as described in Enabling and Accessing the Troubleshooting CLI on page 138. 2 To clear the MTA DHCP logs: a Enter the MTA sub-mode:
/ mta
b Use the following command to clear the logs:

mtaClearLog
3 To clear the CM DHCP logs: a Enter the CM sub-mode:

/ cm

cmClearLog
4 To clear the CallP logs: a Enter the CallP sub-mode:
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Chapter 2

callpClrLog
3
SNMP MIB Interface
Troubleshooting
This chapter provides troubleshooting information for operators.
Overview of Troubleshooting Interfaces

Touchstone rmware supports the following troubleshooting interfaces.
Using an SNMP-based network management system, you can read cable modem and MTA MIB variables to determine the status of Touchstone eMTAs and (in some cases) change the MIBs to correct an issue. See Using MIB Objects for Troubleshooting on page 44 for a list of MIB variables useful for troubleshooting.
LED Interface
Each Touchstone eMTA has a group of LEDs on its front panel. These LEDs are especially useful to track the conguration and registration process of an eMTA attempting to connect to the network. See LED Patterns on page 92 for startup sequences and normal operation LED patterns.
Web-based Interface
Touchstone rmware includes a simple HTTP (web) server that provides several pages showing status and other information about the eMTA. You can access the web pages from either the subscriber (CPE) side or network (cable) side, or disable access from either side. See Web-based Troubleshooting Interface on page 111 for example web pages and descriptions.
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Chapter 3
CLI Interface
Touchstone rmware supports a low-level command-line interface to the eMTA internals. You can access the CLI via telnet or SSH, after enabling access through the web-based interface. See Chapters 5 and 6 for details about the CLI interface.
SSH Access Information
Touchstone rmware supports only SSHv2 client access. The following SSH user accounts are supported: User name: pwod Password: customer password of the day
Using MIB Objects for Troubleshooting

Using an SNMP manager to read cable modem and MTA MIB objects can be useful for troubleshooting. The following are MIBs that can provide information to resolve many common issues. Note: MIB objects which contain 64-bit types (such as Counter64) require SNMPv2 or higher for access. SNMPv1 only supports up to 32-bit types.
@NetHome MIB (Japan-only) SNMPv2 MIBs
Japan loads support version 2.3 of the ATNETHOME-EMTA-MIB.
The following objects are part of the SNMPv2 MIBs. They provide general information about the cable modem.
sysDescr
Provides information about the cable modem hardware revision level, operating rmware, and networking rmware.
sysObjectID
Provides authoritative identication of the network management subsystem contained in the cable modem.
sysUpTime
The time (in 1/100 second increments) since the network management portion of the cable modem was last re-initialized.
sysORID
Describes capabilities with respect to various MIB modules supported by the cable modem acting in an agent role
Troubleshooting
45
sysORDescr
A text description of the capabilities identied by the sysORID object.
Interface MIBs
The following objects are part of the IF-MIB. Each interface (RF, Ethernet, USB) has its own set of objects in the ifTable. The following are the most useful troubleshooting-related objects.
ifNumber
The number of interfaces listed in the table.

ifIndex
The index number for the interface. See the Touchstone Telephony Management Guide for a list of dened interfaces.
ifDescr
A text string containing information about the interface.

ifType
The interface type. Values for cable modems include:

other(1) ethernetCsmacd(6) docsCableMaclayer(127) docsCableDownstream(128) docsCableUpstream(129) usb(160)
Values for MTAs include: other(1) voiceOverCable(198)

ifMtu
The size of the largest packet that can be sent and received on the interface, specied in octets. For interfaces that are used for transmitting network datagrams, this is the size of the largest network datagram that can be sent on the interface.
ifSpeed
An estimate of the interfaces current bandwidth, in bits per second. For interfaces that do not vary in bandwidth or for those where no accurate estimation can be made, this object contains the nominal bandwidth.
ifPhysAddress
The interfaces address at its protocol sub-layer. For example, for an 802.x interface, this object normally contains a MAC address. The interfaces media-specic MIB must dene the bit and byte ordering and the format of the value of this object.
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Chapter 3
ifAdminStatus
The desired state of the interface; one of up(1), down(2), or testing(3). When the cable modem initializes, all interfaces start with ifAdminStatus in the down(2) state. The conguration le can change the value of ifAdminStatus, or you can set it using the SNMP manager. The default action is to bring each interface up after loading the conguration le. The testing(3) state indicates that no operational packets can be passed.
ifOperStatus
The current operational state of the interface; one of up(1),

down(2), testing(3), dormant(5), or notPresent(6).
If ifAdminStatus is changed to up(1) then ifOperStatus should change to up(1) if the interface is ready to transmit and receive network trafc; dormant(5) indicates that the interface is waiting for some external action. It the status remains down(2), a fault is preventing the interface from coming up. If ifAdminStatus is down(2), then ifOperStatus should also be down(2). The testing(3) state indicates that no operational packets can be passed. The value notPresent(6) indicates missing components (for example, a hardware option that has not been installed).
ifLastChange
The value of sysUpTime at the time the interface entered its current operational state. If the current state was entered before the last reinitialization of the local network management subsystem, then this object contains a zero value.
ifInOctets
The total number of octets received on the interface, including framing characters.
ifInUcastPkts
The number of packets, delivered by this sub-layer to a higher layer (or sub-layer), which were not addressed to a multicast or broadcast address at this sub-layer.
ifInDiscards
The number of inbound packets which were chosen to be discarded even though no errors had been detected to prevent their being deliverable to a higher-layer protocol. One possible reason for discarding such a packet could be to free up buffer space.
ifInErrors
The number of inbound packets that contained errors preventing them from being deliverable to a higher-layer protocol.
Troubleshooting
47
ifInUnknownProtos
The number of packets received at the interface which were discarded because of an unknown or unsupported protocol. For any interface that does not support protocol multiplexing, this counter will always be 0.
ifOutOctets
The total number of octets transmitted out of the interface, including framing characters.
ifOutUcastPkts
The total number of packets that higher-level protocols requested be transmitted, and which were not addressed to a multicast or broadcast address at this sub-layer, including those that were discarded or not sent.
ifOutDiscards
The number of outbound packets which were chosen to be discarded even though no errors had been detected to prevent their being transmitted. One possible reason for discarding such a packet could be to free up buffer space.
ifOutErrors
The number of outbound packets that could not be transmitted because of errors.
ifOutQLen
The length of the output packet queue (in packets).

ifSpecic
A reference to MIB denitions specic to the particular media being used to realize the interface. Values appearing in Touchstone cable modems include:
dot3 (Ethernet) docsIfMib (RF MAC-level interface) docsIfDownstreamChannelTable (RF downstream) docsIfUpstreamChannelTable (RF upstream) usbMib (USB)
Cable Device MIBs
The following objects are part of the DOCS-CABLE-DEVICE-MIB. They provide status and control for the cable modem as a system (as opposed to interface MIBs, which operate on a single interface).
DocsDevBase Objects
The following object allows you to reset a cable modem from the headend.
docsDevResetNow
Set this object to true(1) to reset the cable modem. Reading this object always returns false(2).
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Chapter 3
DocDevSoftware Objects
These objects provide status and control of the cable modem rmware.
docsDevSwServer
The address of the TFTP server used for rmware upgrades. If the TFTP server is unknown, the value is 0.0.0.0.
docsDevSwFilename
The le name of the rmware image to be loaded into this device. Unless changed using an SNMP manager, this is the le name specied by the provisioning server.
docsDevSwAdminStatus
Controls rmware loading. If set to upgradeFromMgt(1), the cable modem starts downloading the rmware load specied by docsDevSwFilename. After successfully receiving an image, the cable modem sets its state to ignoreProvisioningUpgrade(3) and reboots. If the download process is interrupted by a reset or power failure, the cable modem reloads its previous image and, after re-initialization, continues to attempt loading the image specied in docsDevSwFilename. If set to allowProvisioningUpgrade(2), the cable modem uses the rmware version information supplied by the provisioning server when next rebooting (this does not cause a reboot). When set to ignoreProvisioningUpgrade(3), the cable modem disregards rmware image upgrade information from the provisioning server. Note that reading this object can return upgradeFromMgt(1). This indicates that a rmware download is currently in progress, and that the cable modem will reboot after successfully receiving an image. At initial start-up, this object has the default value of allowProvisioningUpgrade(2).
docsDevSwOperStatus
Provides the current rmware loading status.

InProgress(1) indicates that a TFTP download is underway, either
as a result of a version mismatch at provisioning or as a result of an upgradeFromMgt request.

CompleteFromProvisioning(2) indicates that the last rmware
upgrade was a result of version mismatch at provisioning.

CompleteFromMgt(3) indicates that the last rmware upgrade was a result of setting docsDevSwAdminStatus to upgradeFromMgt. Failed(4) indicates that the last attempted download failed, ordinar-
ily due to TFTP timeout.
Troubleshooting
49
DocsDevServer Objects
These objects display and control the status of communications with network servers (CMTS, DHCP server, and so forth).
docsDevServerBootState If operational(1), the cable modem has completed loading and pro-
cessing of conguration parameters and the CMTS has completed the registration exchange. If disabled(2), then the cable modem was administratively disabled, possibly by being refused network access in the conguration le. If waitingForDhcpOffer(3), then a DHCP Discover has been transmitted and no offer has yet been received. If waitingForDhcpResponse(4), then a DHCP Request has been transmitted and no response has yet been received. If waitingForTimeServer(5), then a Time request has been transmitted and no response has yet been received. If waitingForTftp(6), then a request to the TFTP parameter server has been made and no response received. If refusedByCmts(7), then the Registration Request/Response exchange with the CMTS failed. If forwardingDenied(8), then the registration process completed, but the network access option in the received conguration le prohibits forwarding.
docsDevServerDhcp
The IP address of the DHCP server that assigned an IP address to this cable modem. Returns 0.0.0.0 if DHCP was not used for IP address assignment.
docsDevServerTime
The IP address of the Time server (RFC-868). Returns 0.0.0.0 if the time server IP address is unknown.
docsDevServerTftp
The IP address of the TFTP server responsible for downloading provisioning and conguration parameters to this cable modem. Returns 0.0.0.0 if the TFTP server address is unknown.
docsDevServerCongFile
The name of the conguration le read from the TFTP server. Returns an empty string if the conguration le name is unknown.
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Chapter 3
DocsDevEvent Objects
These objects control event reporting, and describe network or device events that may be of interest in fault isolation and troubleshooting. Multiple sequential identical events are represented by incrementing docsDevEvCounts and setting docsDevEvLastTime to the current time rather than creating multiple rows. Entries are created with the rst occurrence of an event. Use docsDevEvControl to clear the table. Individual events can not be deleted.
docsDevEvControl
Set this object to resetLog(1) to erase the event log. Set this object to useDefaultReporting(2) to restore all event priorities to their factory-default reporting. Reading this object always returns useDefaultReporting(2).
docsDevEvSyslog
The IP address of the Syslog server. If 0.0.0.0, Syslog transmission is inhibited.

docsDevEvIndex
Provides relative ordering of the objects in the event log. This object always increases except when the log is reset using docsDevEvControl, the cable modem reboots and does not keep the event log in non-volatile storage, or the value reaches 231. The next entry for all the above cases is 1.
docsDevEvFirstTime
The time that a particular event log entry was created. Multiple identical events can be reported using a single entry.
docsDevEvLastTime
If multiple events are reported using the same entry, the time that the last event for this entry occurred. Otherwise this should have the same value as docsDevEvFirstTime.
docsDevEvCounts
The number of consecutive event instances reported by this entry. This starts at 1 with the creation of this entry and increments by 1 for each subsequent duplicate event.
docsDevEvLevel
The priority level of this event. These are ordered from most serious (emergency) to least serious (debug).
docsDevEvId
For a particular device, uniquely identies the type of event that is reported by this entry.
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docsDevEvText
A text string describing the event, including all relevant context (interface numbers, etc.).
ARRIS Cable Modem Device MIB
The following objects are part of the ARRIS-CM-DEVICE-MIB. They provide extended control over ARRIS cable modems and the cable modem component of a Touchstone eMTA.
arrisCmDevBase MIB
The following objects display and control basic eMTA functions.

arrisCmDevWanIsolationState
Controls the users ability to connect to an outside network. Settings are:

off-InActiveMode(1)Data trafc passes freely between the sub-
scribers network and the outside network (i.e. the Internet). The Standby button is enabled.
on-ActiveMode(2)The subscribers network is isolated from the Internet. Data trafc does not pass between the subscribers network and the Internet. The Standby button is enabled. off-InActiveMode-ButtonDisabled(3)Data trafc passes freely
between the subscribers network and the Internet. The Standby button is disabled.
on-ActiveMode-ButtonDisabled(4)The subscribers network is
isolated from the Internet. The Standby button is disabled.

arrisCmDevSwImageName
The name of the rmware image currently operating on this device.

arrisCmDevSwImageBuildTime
The build date and time of the rmware image currently operating on this device.
arrisCmDevRegistrationState
Provides the last registration step completed as the eMTA provisioning progresses through the DOCSIS/PacketCable registration and provisioning steps. Possible values are: docsis-DownstreamScanning(1) docsis-DownstreamRanging(2) docsis-UpstreamRanging(3) docsis-DHCP(4)
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docsis-TFTP(5) docsis-DataRegComplete(6) telephony-DHCP(7) telephony-TFTP(8) telephony-RegWithCallServer(9) telephony-RegComplete(10)

arrisCmDevResetReasonLogTable
Provides a history of the last ten reset reasons. The index .1 provides the latest reset reason. Each entry is a string containing the date, time, and reason for the reset, or the string Empty.
arrisCmDevLastHwResetReason
Provides the reason for the last MTA resets (up to 10): watchdog (internal failure), hardware (reset button or power-cycle), or rmware (SNMP, CLI, or upgrade).
arrisCmDevResetReasonLogDisable Set to true(1) in the CM conguration le to disable reset reason
logging. This may be desirable for stress testing where the eMTA could be reset many times; leaving logging enabled in this case could impact the NVM lifetime.
arrisCmDevSoftware MIB
The following objects display and control the status of cable modem rmware.
arrisCmDevSwTable
This table contains the MIB objects required to use the Touchstone Firmware Upgrade System. See the Touchstone Telephony Provisioning Guide for details.
arrisCmDevSwAdminStatus If set to upgradeFromArrisMgt(1), the device initiates a TFTP rmware image download using arrisCmDevSwFilename for the matching HW model type and revision in the arrisCmDevSwTable.
If set to allowArrisProvisioningUpgrade(2), the device uses the Touchstone Firmware Upgrade information supplied by the provisioning server when next rebooting (this does not cause a reboot). When set to ignoreArrisProvisioningUpgrade(3), the device disregards Touchstone Firmware Upgrade information from the provisioning server (default).
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Operational Setup MIB Group
The following objects control cable modem provisioning.

arrisCmDevProvMethodIndicator
(read-only) Indicates the method used to provision the device. See the Touchstone Telephony Provisioning Guide for details.
arrisCmDevEnableDocsis20
Controls DOCSIS 2.0 operation mode. This object is stored into NVRAM and is operational after the next reboot of the device. Set to true(1) to enable DOCSIS 2.0 operation mode. Set to false(2) to disable DOCSIS 2.0 operation mode. Setting this object to the same value that is already stored in NVRAM will do nothing. After the successful setting of this object, the device will automatically reboot.
arrisCmDevModemFeatureSwitch
Enables proprietary features of the ARRIS cable modem. See the Touchstone Telephony Provisioning Guide for details.
arrisCmDevDhcpServerEnable
Controls operation of the local DHCP Server. If enabled, the DHCP server is operational until the cable modem registers. Set to true(1) to enable the DHCP server. Set to false(2) to disable it.
arrisCmDevDhcpServerState
(read-only) Indicates the current state of the local DHCP Server, one of active(1) or inactive(2).
arrisCmDevDEAControl
Enables or disables the dynamic equalizer; one of on(1) (default) or

off(2).
If set through an SNMP manager, the eMTA retains the setting in non-volatile memory. If set in the provisioning le, the eMTA retains the setting only until the next reboot.
HTTP MIB Group
The following objects control access to the web-based troubleshooting interface.

arrisCmDevHttpLanAccess
Controls the level of LAN-side HTTP access to the modem. Settings are:
off(1)LAN-side HTTP access is denied.
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basic(2)allow basic HTTP access. advanced(3)allow ARRIS proprietary HTTP access. until-registered(4)allow basic HTTP access until the modem is
registered. Once registered, LAN-side HTTP access is denied. This object can only be changed by the conguration le. The default value for this object is until-registered(4).
arrisCmDevHttpWanAccess
Controls the level of WAN-side HTTP access to the modem. Settings are:
off(1)WAN-side HTTP access is denied. (default) basic(2)allow basic HTTP access. advanced(3)allow ARRIS proprietary HTTP access.
This object can only be changed by the conguration le. The default value for this object is off(1).
arrisCmDevHttpClientSeed
The DES encoded seedprovided by the userused to generate the password for access to the HTTP Advanced Pages. When read, this object returns a zero-length string.
DHCP MIB Group
The following read-only MIBs contain current DHCP information. They are available only from the CM IP address.
arrisCmDevDhcpCmIpAddr
Displays the currently leased IP address.

arrisCmDevDhcpCmSubNetMask
Displays the current IP subnet mask in use.

arrisCmDevDhcpCmGatewayIpAddr
Displays the current IP gateway address in use.

arrisCmDevDhcpCmCongFile
Displays the CM conguration le to be retrieved.

arrisCmDevDhcpState
Displays the current DHCP state of the CM: idle(0), discover(1), selecting(2), requesting(3), bound(4), renew(5), rebind(6).
arrisCmDevDhcpPrimaryDhcpServerIpAddr
Displays the primary DHCP server address.

arrisCmDevDhcpTftpSvrIpAddr
Displays the current TFTP Server IP address in use.
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arrisCmDevDhcpTimeSvrIpAddr
Displays the current ToD server IP address in use.

arrisCmDevDhcpCmTimeOffset
Displays the current Time offset being used by the CM.

arrisCmDevDhcpPrimaryTeleDhcpSvr
Displays the primary DHCP server being used by the MTA.

arrisCmDevDhcpSecondaryTeleDhcpSvr
Displays the secondary DHCP server being used by the MTA.

arrisMtaDevDhcpOfferedLeaseTime
Displays the Offered IP Lease time, in seconds.

arrisCmDevDhcpLeaseTimeRemaining
Displays the Remaining IP Lease time, in seconds.

arrisCmDevDhcpTimeUntilRenew
Displays the current time, in seconds, remaining before the MTA starts the lease renewal process.
arrisCmDevDhcpTimeUntilRebind
Displays the current time, in seconds, remaining before the CM starts the lease rebinding process.
Other MIB Objects
The following are other MIB objects of interest.

arrisCmDevTurboDoxEnable
This object is used to control operation of the TurboDox bandwidth acceleration rmware. Set to true(1) to enable TurboDox operation mode (default). Set to false(2) to disable TurboDox operation mode. This object can only be changed by the conguration le.
PacketCable Event MIB
The following objects are part of the PKTC-EVENT-MIB. They supply the basic management objects for reporting events. See Chapter 1, Interpreting Alarms, and Chapter 2, Interpreting Logs, for events and their formats.
pktcDevEventControl MIB
The following objects control PacketCable event reporting.

pktcDevEvControl
Denes actions related to the event log conguration. Settings are:
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resetLog(1)empties the event log (deletes all data). setDefaults(2)restores all event priorities to factory default
reporting parameters.
useCongured(3)reloads previously congured reporting param-
eters.
pktcDevEvControlState
The state of the device as modied by pktcDevEvControl. The possible states are as follows:
logReset(1) defaultSet(2) useCongured(3) processing(4)a state change is underway. pktcDevEvSyslogAddressType
The type of Internet address of the Syslog server.

pktcDevEvSyslogAddress
The IP address of the Syslog server. Use 0.0.0.0 to specify no Syslog server. Using an FQDN is allowed but not recommended.
pktcDevEvSyslogUdpPort
The UDP port number that the MTA uses to send requests to the Syslog server.
pktcDevEventThrottle MIB
The following objects control event throttling.

pktcDevEvThrottleAdminStatus
Controls the transmission of traps and Syslog messages with respect to the trap pacing threshold.
throttlingInhibited(1)transmit traps and Syslog messages without
regard to the threshold settings. (default)

dynamicThresholding(2)suppresses trap transmission and Syslog messages to be suppressed if the number of traps would otherwise exceed the threshold. manualThresholding(3)trap transmissions cease at the threshold,
and do not resume until directed to do so.

eventsInhibited(4)suppresses all trap transmission and Syslog
messages. A single event is always treated as a single event for threshold counting. That is, an event causing both a trap and a Syslog message is still treated as a single event. Writing to this object resets the thresholding state.
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pktcDevEvThrottleInhibited If true(1), trap/inform and Syslog transmission is currently inhibited due to: thresholds; the current setting of pktcDevEvThrottleAdminStatus; or no Syslog (pktcDevEvSyslogAddress) or trap/inform (pktcMtaDevSnmpEntity) destinations have been
set.
pktcDevEvThrottleThreshold
Sets the number of trap/Syslog events per pktcDevEvThrottleInterval to be transmitted before throttling. A single event is always treated as a single event for Threshold counting. That is, an event causing both a trap/inform and a Syslog message is still treated as a single event. At initial start-up, this object returns 2.
pktcDevEvThrottleInterval
The interval over which the throttle threshold applies. At initial start-up, this object has a value of 1.
pktcDevEvProgrammableTable
This table is part of the pktcDevEventCong MIB. It congures the reporting of the various programmable events. This table allows control of the reporting of event classes. For each event priority, a combination of logging and reporting mechanisms may be chosen. The mapping of event types to priorities is vendor-dependent. Vendors may also choose to allow the user to control that mapping through proprietary means.
pktcDevEvProgrammableId
ID for a specic programmable event to which the priority and display string are matched. These Event Ids are vendor specic or in the case of PacketCable events dened in pkt-tr-memevent-idv01-001128.
pktcDevEvProgrammableEnterprise
Provides the IANA enterprise number of the device manufacturer for proprietary events, and the CableLabs IANA enterprise number for PacketCable specied events.
pktcDevEvProgrammableLevel
The priority level controlled by this entry. These are ordered from most (critical) to least (information) critical. Each event has a particular priority level associated with it. The levels are described as:
critical(1)A service-affecting condition that requires immediate corrective action. major(2)A service-affecting condition that requires urgent correc-
tive action.
minor(3)A non-service-affecting fault condition which warrants
corrective action in order to avoid a more serious fault.
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warning(4)A potential or impending condition which can lead to
a fault; diagnostic action is suggested.

information(5)Normal event meant to convey information. pktcDevEvProgrammableReporting
Denes the action to be taken on occurrence of this event class. Implementations may not necessarily support all options for all event classes, but at minimum must allow traps and Syslog to be disabled. The value is a collection of bits:
local(0) bitlog to the internal log traps(1) bitgenerate a trap syslog(2) bitsend a Syslog message (assuming the Syslog
address is set)
inform(3) bitgenerate an inform none(4) bitthis event is not generated pktcDevEvProgrammableText
A programmable event display string providing a human-readable description of the event.
pktcDevEvFixedTable MIB
This table is part of the pktcDevEventCong MIB. It congures the reporting of the various xed events (including level, and report type) and event classes. For each event priority, a combination of logging and reporting mechanisms may be chosen. The mapping of event types to priorities is vendor-dependent.
pktcDevEvFixedId
ID for a specic xed event to which the priority and display string are matched. These Event Ids are vendor specic or in the case of PacketCable events dened in pkt-tr-memevent-id-v01-001128.
PktcDevEvFixedEnterprise
pktcDevEvFixedLevel
The priority level that is controlled by this entry. These are ordered from most (critical) to least (information) critical. Each event has a particular priority level associated with it (as dened by the vendor). The levels are:
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critical(1)A service-affecting condition that requires immediate corrective action. major(2)A service-affecting condition that requires urgent correc-
tive action.
minor(3)A non-service-affecting fault condition which warrants
corrective action in order to avoid more serious fault.

warning(4)A potential or impending condition which can lead to
a fault; diagnostic action is suggested.

information(5)Normal event meant to convey information. pktcDevEvFixedReporting
Denes the action to be taken on occurrence of this event class. Implementations may not necessarily support all options for all event classes, but at minimum must allow traps and Syslog to be disabled. The value is a collection of bits:
local(0) bitlog to the internal log traps(1) bitgenerate a trap syslog(2) bitsend a Syslog message (assuming the Syslog
address is set)
inform(3) bitgenerate an inform none(4) bitthis event is not generated. pktcDevEvFixedText
A xed event display string providing a human-readable description of the event.
pktcDevEventLocal MIB
This MIB provides the pktcDevEvent table, that contains a log of network and device events that may be of interest in fault isolation and troubleshooting.
pktcDevEvIndex
Provides relative ordering of the objects in the event log. This object always increases except when (a) the log is reset via pktcDevEvControl, (b) the device reboots and does not implement nonvolatile storage for this log, or (c) it reaches the value 231. The next entry for all the above cases is 1. This also serves as a indicator of event sequence.
PktcDevEvTime
Provides a human-readable description of the time at which the event occurred.
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pktcDevEvLevel
The priority level of this event as dened by the vendor. These are ordered from most serious (critical) to least serious (debug).
pktcDevEvEnterprise
pktcDevEvId
ID for a specic event to which the priority and display string are matched. These Event Ids are vendor specic or in the case of PacketCable events dened in pkt-tr-memevent-id-v01-001128.
pktcDevEvText
Provides a human-readable description of the event, including all relevant context (interface numbers, etc.).
pktcDevEvMacAddress
Provides the MAC address of the device generating the event.

pktcDevEvEndpointName
This is the endpoint identier followed by the FQDN/IP Address of the device. This is in the formAALN/X:FQDN/IP Address. If the event is not specic to an endpoint, then the contents is just the FQDN/IP address.
MTA MIB
This MIB module supplies the basic management objects for the MTA Device. The MTA MIB only supports a single provisioning server.
pktcMtaDevResetNow
Setting this object to true(1) causes the eMTA to reset. Reading this object always returns false(2). When set to true, the following actions occur: 1 All connections (if present) are ushed locally. 2 All current actions such as ringing immediately terminate. 3 Requests for notications such as notication based on digit map recognition are ushed. 4 All endpoints are disabled. 5 The provisioning ow is started at step MTA-1 of the provisioning process.
pktcMtaDevMacAddress
The telephony MAC address for this device.
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pktcMtaDevFQDN
The Fully Qualied Domain Name for this MTA.

pktcMtaDevEndPntCount
The physical end points for this MTA.

pktcMtaDevEnabled
The MTA Administrative Status of this device, where true(1) means the voice feature is enabled and false(2) indicates that it is disabled.
pktcMtaDevProvisioningState
The completion state of the initialization process, sent as part of the nal INFORM (step MTA-25 of the provisioning process). The states are:
pass(1)the conguration le could be parsed successfully and the
MTA is able to reect the same in its MIB.

inProgress(2)the conguration le is currently being processed. failCongFileError(3)the conguration le was in error due to
incorrect values in the mandatory parameters.

passWithWarnings(4)the conguration le had proper values for all the mandatory parameters but had errors in the optional parameters (including any vendor specic OIDs which are incorrect or not known to the MTA). passWithIncompleteParsing(5)the conguration le is proper,
but the MTA cannot reect the same in its MIB (for example, too many entries leading to memory exhaustion).
failureInternalError(6)the conguration le cannot be parsed due
to an internal error.
failOtherReason(7)the MTA cannot accept the conguration le
for one of reasons described in Issues Causing a FailOtherReason Provisioning State on page 65. The MTA resets itself.
pktcMtaDevHttpAccess
Indicates whether HTTP le access is supported for MTA conguration le transfer.

pktcMtaDevProvisioningTimer
Enables setting the duration of the provisioning timeout timer. The timer covers the provisioning sequence from step MTA-1 to step MTA-23. The value is in minutes and setting the timer to 0 disables this timer. The default value for the timer is 10.
pktcMtaDevProvisioningCounter
This object is the count of the number of times the provisioning cycle has looped through step MTA-1 since the last reboot.
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pktcMtaDevErrorOidsTable If pktcMtaDevProvisioningState is reported with anything other than a pass(1), then this table is populated with the necessary infor-
mation, each pertaining to observations of the conguration le. Even if different parameters share the same error (for example, all Realm Names are invalid), all recognized errors must be reported as different instances. This contains the necessary information an MTA must attempt to provide in case the conguration le is not parsed and/or accepted in its entirety.
pktcMtaDevErrorOidIndex This is the index to pktcMtaDevErrorOidsEntry. This is an integer
value and will start from the value 1 and be incremented for each error encountered in the conguration le. The indices need not necessarily reect the order of error occurrences in the conguration le.
pktcMtaDevErrorOid
This is the OID associated with the particular error. If the error was not due to an identiable OID, then this can be populated with impartial identiers, in hexadecimal or numeric format.
pktcMtaDevErrorGiven
If the error was due to the value associated with the corresponding pktcMtaDevErrorOid, then this contains the value of the OID as interpreted by the MTA in the conguration le provided. If the error was not due to the value of an OID this must be set to an empty string. This is provided to eliminate errors due to misrepresentation or misinterpretation of data.
pktcMtaDevErrorReason
This indicates the reason for the error, as per the MTAs interpretation, in human readable form. For example: VALUE NOT IN RANGE VALUE DOES NOT MATCH TYPE UNSUPPORTED VALUE LAST 4 BITS MUST BE SET TO ZERO OUT OF MEMORYCANNOT STORE This MAY also contain vendor specic errors for vendor specic OIDs and any proprietary error codes/messages which can help diagnose errors better, in a manner the vendor deems t.
pktcMtaDevCongFile
The URL of the TFTP/HTTP le for downloading provisioning and conguration parameters to this device. Returns NULL if the server address is unknown. Supports both TFTP and HTTP.
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pktcMtaDevSnmpEntity
The FQDN of the SNMP V3 entity of the Provisioning Server to which the MTA has to communicate in order to receive the access method, location and the name of the Conguration le during MTA provisioning. This would also be the entity which caters to the Endpoint provisioning needs of the MTA and is the destination for all provisioning informs. It may be also used for post-provisioning SNMP operations.
pktcMtaDevProvState operational(1)the device has completed loading and processing
of initialization parameters.
waitingForSnmpSetInfo(2)the device is waiting on conguration le download access information. waitingForTftpAddrResponse(3)a DNS request has been trans-
mitted and no reply has yet been received.

waitingForCongFile(4)a TFTP request has been transmitted
and no reply has yet been received or a download is in progress.

pktcMtaDevServerDhcp1
The IP address of the primary DHCP server which would cater to the MTA during its provisioning. Contains 255.255.255.255 if there was no preference given with respect to the DHCP servers for MTA provisioning.
pktcMtaDevServerDhcp2
The IP address of the Secondary DHCP server which could cater to the MTA during its provisioning. Contains 0.0.0.0 if there is no specic secondary DHCP server to be considered during MTA provisioning.
pktcMtaDevTimeServer
IP address of the Time Server from which to obtain the time. Contains 0.0.0.0 if the Time Protocol is not used for time synchronization.
pktcMtaDevRealmTable
Shows the KDC realms. The table is indexed with pktcMtaDevRealmName. The Realm Table is used in conjunction with any server which needs a security association with an MTA. The server table (today the CMS) has a security association. Each server-MTA security association is associated with a single Realm. This allows for multiple realms, each with its own security association. Contains per Kerberos realm security parameters.
pktcMtaDevRealmName
The corresponding Kerberos Realm name. This is used as an index into pktcMtaDevRealmTable. When used as an index, the upper case ASCII representation of Realm Name MUST be used by both the Manager (SNMPv3 Entity) and the MTA.
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pktcMtaDevRealmPkinitGracePeriod
For the purposes of the key management with an Application Server (CMS or Provisioning Server), the MTA MUST obtain a new Kerberos ticket (with a PKINIT exchange) this many minutes before the old ticket expires. The minimum allowable value is 15 minutes. The default is 30 minutes. This parameter may also be used with other Kerberized applications.
pktcMtaDevRealmTgsGracePeriod
When the MTA implementation uses TGS Request/TGS Reply Kerberos messages for the purpose of the key management with an Application Server (CMS or Provisioning Server), the MTA MUST obtain a new service ticket for the Application Server (with a TGS Request) this many minutes before the old ticket expires. The minimum allowable value is 1 minute. The default is 10 minutes. This parameter MAY also be used with other Kerberized applications.
pktcMtaDevRealmOrgName
The value of the X.500 organization name attribute in the subject name of the Service provider certicate.
pktcMtaDevRealmUnsolicitedKeyMaxTimeout
This timeout applies only when the MTA initiated key management. The maximum timeout is the value which may not be exceeded in the exponential backoff algorithm. DHCP Option 122 sub-option 4 overrides this value, if provided. The default is 30.
pktcMtaDevRealmUnsolicitedKeyNomTimeout
Denes the starting value of the timeout for the AS-REQ/REP Backoff and Retry mechanism with exponential timeout. If provided, DHCP Option 122 Sub-option 4 overrides this value. The default is 10000.
pktcMtaDevRealmUnsolicitedKeyMaxRetries
The maximum number of retries before the MTA gives up attempting to establish a security association. DHCP Option 122 suboption 4 overrides this value, if provided.
pktcMtaDevRealmStatus
Contains the Row Status associated with the pktcMtaDevRealmTable. pktcMtaDevCmsTable
Shows the IPsec key management policy relating to a particular CMS. The table is indexed with pktcMtaDevCmsFQDN. Contains per CMS key management policy.
pktcMtaDevCmsFqdn
The fully qualied domain name of the CMS. This is the index into the pktcMtaDevCmsTable. When used as an index, the upper case ASCII representation of the associated CMS FQDN MUST be used by both the Manager (SNMPv3 Entity) and the MTA.
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pktcMtaDevCmsKerbRealmName
The Kerberos Realm Name of the associated CMS. This is the index into the pktcMtaDevRealmTable. When used as an index, the upper case ASCII representation of the associated CMS FQDN must be used by both the Manager (SNMPv3 Entity) and the MTA.
pktcMtaDevCmsMaxClockSkew
The maximum allowable clock skew between the MTA and CMS.
pktcMtaDevCmsSolicitedKeyTimeout
This timeout applies only when the CMS initiated key management (with a Wake Up or Rekey message). It is the period during which the MTA will save a nonce (inside the sequence number eld) from the sent out AP Request and wait for the matching AP Reply from the CMS.
pktcMtaDevCmsUnsolicitedKeyMaxTimeout
This timeout applies only when the MTA initiated key management. The maximum timeout is the value which may not be exceeded in the exponential backoff algorithm.
pktcMtaDevCmsUnsolicitedKeyNomTimeout
Denes the starting value of the timeout for the AP-REQ/REP Backoff and Retry mechanism with exponential timeout for CMS.
pktcMtaDevCmsUnsolicitedKeyMaxRetries
The maximum number of retries before the MTA gives up attempting to establish a security association.
pktcMtaDevCmsStatus
Contains the Row Status associated with the pktcMtaDevCmsTable. pktcMtaDevCmsIpsecCtrl If true(1), IPSEC and IPSEC Key Management MUST be used to
communicate with the CMS. If false(2), IPSEC Signaling Security is disabled for both the IPSEC Key Management and IPSEC protocol (for the specic CMS).
Issues Causing a FailOtherReason Provisioning State
The following conditions can cause the MTA to report a provisioning state value of failOtherReason in the pktcMtaDevProvisioningState object: The MTA did not send the SNMP Status INFORM. This means that the MTA has no valid SNMP Entity IP address for the provisioning server. Note: The MTA sends a Fail Status INFORM or a Provisioning Complete Status INFORM to the provisioning server, unless the MTA does not have a valid record of the provisioning server SNMP Entity IP address.
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The provisioning server failed to respond to the SNMP Status INFORM sent by the MTA. The MTA sends a Fail Status INFORM. This INFORM can be generated for any of the following reasons: The MTA timed out while waiting for the conguration le URL from the provisioning server. The MTA received an invalid SNMP entity from the DHCP server (DHCP option 122/177 suboption 3). The MTA sends a Fail Status INFORM and generates an MTA PROV: Failed log. The MTA sent an Enrollment INFORM to the Provisioning Server, but did not receive a response. The MTA sends a Fail Status INFORM and generates an MTA PROV: Failed log. The MTA failed to decode the conguration le URL. This can be caused by the provisioning server sending either an invalid TFTP server FQDN, or a bracketed IP address for the TFTP server in Full PacketCable provisioning mode. The MTA sends a Fail Status INFORM, generates an MTA PROV: Failed log, and prints PCMG: -->prov failed to decode config file URL on the console. The provisioning server requires HTTP instead of TFTP for downloading the conguration le. The MTA sends a Fail Status INFORM, generates an MTA PROV: Failed log, and prints PCMG: -->prov config file access protocol not TFTP so...failing on the console. The MTA failed to resolve the TFTP server FQDN. The MTA sends a Fail Status INFORM, generates an MTA PROV: Failed log, and prints PCMG:-->prov Failed to resolve Tftp server FQDN on the console. The MTA overran its TFTP download retry counter. This is normally caused by a missing MTA conguration le. The MTA sends a Fail Status INFORM, generates an MTA PROV: Failed log, and prints PCMG: -->prov TFTP download retry exhausted on the console. MTA failed to initialize the TFTP connection. The MTA sends a Fail Status INFORM, generates an MTA PROV: Failed log, and prints PCMG: -->prov TFTP download Server Problem: TFTP Init on the console. MTA failed to open the TFTP connection. This can happen if the TFTP server is shut down or unreachable. The MTA sends a Fail Status INFORM, generates an MTA PROV: Failed log, and prints PCMG: -->prov TFTP download Server Problem: TFTP Open on the console.
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The MTA encountered an error while reading from the TFTP server. The MTA sends a Fail Status INFORM, generates an MTA PROV: Failed log, and prints PCMG: -->prov TFTP download Server Problem: TFTP Read on the console. The MTA encountered an error while closing the TFTP server connection. The MTA sends a Fail Status INFORM, generates an MTA PROV: Failed log, and prints PCMG: -->prov TFTP download Server Problem: TFTP Close on the console. The MTA encountered a TFTP communications error. The MTA sends a Fail Status INFORM, generates an MTA PROV: Failed log, and prints PCMG: -->prov TFTP download Server Problem: TFTP DB Access on the console. The provisioning server sent an invalid MD5 hash calculation in the SNMP SET packet following the MTA SNMP INFORM. The MTA sends a Fail Status INFORM, generates an MTA PROV: Failed log, and prints PCMG: Config Hash mismatch on the console. The MTA SNMP agent failed to initialize correctly. The MTA sends a Fail Status INFORM and generates an MTA PROV: Failed log. The MTA security task failed to initialize correctly. The MTA sends a Fail Status INFORM and generates an MTA PROV: Failed log. In all cases, the MTA resets itself after reporting this provisioning state.
Setting up Security Associations
A security association may be set up using either conguration or NCS signaling initiation. When using the conguration le, the realm must be congured rst. Associated with the realm is a KDC. The realm table (pktcMtaDevRealmTable) indicates information about the realm (e.g., name, organization name) and parameters associated with KDC communications (e.g., grace periods, AS request/AS reply adaptive backoff parameters). Once the realm is established, one or more servers may be dened in the realm. For PacketCable 1.0, these are Call Management Servers (CMSs). Associated with each CMS entry in the pktcMtaDevCmsTable is an explicit reference to a Realm via the realm index (pktcMtaDevCmsKerbRealmName), the FQDN of the CMS, and parameters associated with IPsec key management with the CMS (e.g., clock skew, AP request/ AP reply adaptive backoff parameters). Note: Due to limitations in the DNS UDP packet size (512 bytes) Touchstone rmware supports a limit of ten A records. The A record maps the FQDN of the Kerberos server to its IP address. Without an A record, it is not possible to acquire the IP address of the Kerberos server.
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Signaling MIB
This MIB module supplies the basic management object for the PacketCable Signaling protocols. This version of the MIB includes common signaling and Network Call Signaling (NCS) related signaling objects.
PktcCodecType
Textual Convention denes various types of CODECs that MAY be supported. The list of CODECs must be consistent with the CODEC specication PKT-SP-CODEC-C01-071129.
PktcRingCadence
Represents a ring cadence in bit string format. The ring cadence representation starts with the rst 1 in the pattern (the leading 0s in the MSB are padding and are to be ignored). Each bit represents 100ms of tone; 1 is tone, 0 is no tone. 60 bits are used for cadence representation, the least signicant 4 bits represent repeatable characteristics. 0000 means repeatable, and 1000 means non repeatable. As an example, the hex representation of a ring cadence of 0.5 seconds on; 4 seconds off; repeatable would be: 0x1F0000000000.
PktcSigType
The various types of signaling that may be supported.

ncsNetwork Call Signaling; a derivation of MGCP (Media Gate-
way Control Protocol) version 1.0.

dcsDistributed Call Signaling; a derivation of SIP (Session Initiation Protocol) RFC 3261. pktcSigDevCodecTable
This table describes the MTA supported CODEC types.

pktcSigDevCodecIndex
The index value which uniquely identies an entry in the pktcSigDevCodecTable.

pktcSigDevCodecType
A CODEC type supported by this MTA.

pktcSigDevCodecMax
The maximum number of simultaneous sessions of the specic CODEC that the MTA can support.
pktcSigDefNcsReceiveUdpPort
Contains the MTA User Datagram Protocol (UDP) receive port that is being used for NCS call signaling. This object should only be changed by the conguration le. Default value is 2427.
pktcSigNcsServiceFlowState
Contains a status value of the Call Signaling Service Flow.
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not-active indicates that the NCS SF is not being used, and has not
tried to be created.
active indicates that the NCS SF is in use. error indicates that the NCS SF creation resulted in an error and the
best effort channel is used for NCS Signaling

pktcNcsEndPntCongCallAgentId
Contains a string indicating the call agent name (for example, ca@abc.def.com). The call agent name after the character @ MUST be a fully qualied domain name and MUST have a corresponding pktcMtaDevCmsFqdn entry in the pktcMtaDevCmsTable.
pktcNcsEndPntCongCallAgentUdpPort
Contains the call agent User Datagram Protocol (UDP) receive port that is being used for this instance of call signaling, i.e. the default port on which the call agent receives NCS signaling from the gateway. The default port number is 2727.
pktcNcsEndPntCongStatus
Contains the Row Status associated with the pktsNcsEndPntTable.

pktcNcsEndPntCongCallWaitingMaxRep
Contains the maximum number of repetitions of the call waiting tone that the MTA plays from a single CMS request. A value of zero (0) can be used if the CMS is to control the repetitions of the call waiting tone.
pktcNcsEndPntCongCallWaitingDelay
Contains the delay between repetitions of the call waiting tone that the MTA plays from a single CMS request.
pktcNcsEndPntStatusCallIpAddress
Contains the IP address of the CMS currently being used for this endpoint. This IP address creates the appropriate security association.
pktcNcsEndPntStatusError
Contains the error status for this interface. The operational state indicates that all operations necessary to put the line in service have occurred. The noSecurityAssociation status indicates that no security association yet exists for this endpoint. The disconnected status indicates one of the following: 1 If pktcMtaDevCmsIpsecCtrl is disabled, then no security association is involved with this endpoint; the NCS signaling rmware is in the process of establishing the NCS signaling link through an RSIP exchange.
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2 Otherwise, pktcMtaDevCmsIpsecCtrl is enabled, the security association has been established and the NCS signaling rmware is in the process of establishing the NCS signaling link through an RSIP exchange.
Packet Port MIB
This MIB contains ARRIS-proprietary objects used to control the MTA portion of Touchstone eMTAs.
ppCfgMtaCountryTemplate
These are the countries for the country code template object. See the Touchstone Telephony Provisioning Guide for a list of available country codes. The DOCSIS default is northAmerica33 (northAmerica66 in D11PLUS loads); Euro-DOCSIS default is netherlands.
ppCfgMtaCableTvEnable
Provides the ability to turn the cable off and on.

ppCfgMtaDataInterface
The data interface type: eth10baset(1), hpna1mbps(2), hpna10mbps(3), eth100baset(4), or eth100basex(5).

ppCfgMtaCallpFeatureSwitch
See the Touchstone Telephony Provisioning Guide for details.

ppSurvPortMaintState
The maintenance state of the line: Value

1 2 3 4
State isnr isnr-trafbsy istrbl-mismatch istrbl-fef
Description In service, normal operation. Unused. Unused. A problem with the MTA subsystem is preventing the line from functioning properly. All lines in this state may indicate that the MTA failed to download its rmware image. The line card failed diagnostics. The Voice Line Diag Failed log provides more details. Diagnostics are in progress. If no problems are discovered, the line will be placed in service when diagnostics are nished. Overcurrent protection state. This is most often caused by problems with house wiring; the line will not function until the problem is cleared.
istrbl-tstf
istrbl-diag
istrbl-lcprt
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Value
8 9 10 11
State oosnr-unprov oosnr oostrbl oostrbl-tstf
Description Out of service, not provisioned, no known problems. Out of service, no known problems. The line is out of service due to a detected problem. Out of service, diagnostics failed. The Voice Line Diag Failed log provides more details. The line is out of service and running diagnostics. Out of service, overcurrent protection state. Check the house wiring for shorts or foreign voltages.
12 13
oostrbl-diag oostrbl-lcprt
ppSurvPortLcDiagRequest Setting this value to true sends a diagnostics request on the line. Reading this value always returns false. The maintenance state of
the line indicates if diagnostics are being run on the line.

ppSurvPortLcDiagLastResult
The last result of diagnostics for this line: diagnostics-passed(1), slac-revision-failure(2), mpi-failure(3), power-or-clock-failure(4), pcm-failure(5), standby-hook-failure(6), active-hook-failure(7), vf-failure(8), ringing-failure(9), invalid-state-to-init-diags(10), line-is-unprovisioned(11), diagnostics-results-pending(12). If diagnostics are in progress it returns diagnostics-results-pending.
ppSurvMtaPowerSupplyTele
The battery telemetry state: tlm-unavailable(0), tlm-invalid(1), tlmshutdown-warning(2), tlm-batt-reversed-shorted(3), tlm-battlow-replace-ac-fail(4), tlm-batt-low-replace(5), tlm-batt-low-acfail(6), tlm-batt-low(7), tlm-batt-missing(8), tlm-ac-fail-battreplace(9), tlm-replace-batt(10), tlm-ac-fail(11), tlm-normal(12), testInProgress(13). On Model 4 Telephony Modems and Telephony Ports, reading this MIB returns tlm-unavailable.
ppSurvMtaMaintState
The maintenance state of the PacketPort: isnr(1), istrbl(2), oos(3).
ARRIS MTA Device MIB
This MIB contains ARRIS-proprietary objects used to monitor and control both general MTA parameters and the status of the TM402 Li-Ion batteries. Attempting to SET the following battery-related MIBs on a TM401 Telephony Modem returns an SNMP Generic Error.
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arrisMtaDevPwrSupplyEnableDataShutdown arrisMtaDevPwrSupplyBatteryTest arrisMtaDevPwrSupplyDataShutdownTime Attempting to GET the above and following MIBs on a TM401 returns default values. arrisMtaDevBatteryChargerFWRev arrisMtaDevBatteryOperState arrisMtaDevBatteryLastStateChange The following objects are most useful for troubleshooting purposes.
arrisMtaDevBatteryOperState
Current operational status of the Lithium-Ion battery pack: unavailable(0), invalid(1), shutdownWarning(2), batteryReversedShorted(3), batteryLowreplaceBatteryacFail(4), batteryLowreplaceBattery(5), batteryLowacFail(6), batteryLow(7), batteryMissing(8), acFailreplaceBattery(9), replaceBattery(10), acFail(11), normal(12), testInProgress(13) (the MTA is testing the battery) In versions previous to TS5.0, this MIB was available only if the MTA had a valid IP address. In TS5.0 and later versions, this MIB is available when the CM has a valid IP address as well.
arrisMtaDevBatteryLastStateChange The value of sysUpTime at the time the battery entered its current
operational state.
arrisMtaDevBatteryChargerFWRev
Current rmware revision of the Lithium-Ion battery charger.

arrisMtaDevBatteryOrderingCode
A string containing the ordering code of the installed battery. If the string contains Contact ARRIS, the battery is either defective or the Telephony Modem has the wrong type of battery installed (for example, an 8.8Ah battery installed in a TM502).
arrisMtaDevEndPntRingingWaveform
For TM402 and newer Telephony Modems using North American templates, selects the ringing waveform: sinusoidal or trapezoidal. You may need to change the ringing waveform to sinusoidal for non-EIA compliant subscriber equipment that cannot ring using the default trapezoidal waveform. North American loads use sinusoidal ringing as the default; other loads use trapezoidal ringing as the default.
arrisMtaDevLoopVoltagePolicy
The Loop Voltage Policy; loop voltage should be alwaysvoltagepresent(1), rfcarriervoltagepresent(2), voltagepresent(3), normaloperation(4). Touchstone Telephony Release 6.1 Standard 1.3 June 2009 inservice-
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arrisMtaDevLoopVoltageResetTimeout
Pertains only to policy 3 and species the time after which to remove loop voltage if the MTA has not come in-service. Range: 0 to 1800 seconds. Default value: 300 seconds (5 minutes).
arrisMtaDevLoopVoltageMaintTimeout
For Policy 3, denes the time that the eMTA supplies loop voltage regardless of the RF status. Use this object to maintain loop voltage during extended plant maintenance intervals. Valid range: 0 to 1440 minutes (up to 24 hours).
arrisMtaDevPwrSupplyEnableDataShutdown
Enables or disables automatic shutdown of data services, but not telephony services, after the Telephony Modem has been using battery power for a specied period of time. The default value for this object is enabled(1). Set to disabled(2) to maintain data communications during a power outage.
arrisMtaDevPwrSupplyEnableDataShutdownTime
Indicates the timeout period, in seconds, that the Telephony Modem continues to provide data services after loss of AC power. The timer starts when the Telephony Modem loses AC power. After the timer expires, the Telephony Modem stops providing data services (Ethernet and USB) and shuts down those functions to conserve battery capacity. The default value for this object is 900 seconds (15 minutes).
arrisMtaDevLineCard
Indicates the line card status: oos(0), idle(1), addressing(2), talking(3), frwd-disc(5), ringing(6), onhook-tx(7), protection(12), diags(13), plo(14).
arrisMtaDevBatteryOperSubState
A string containing the current sub-state of the battery.

arrisMtaDevCallStatsLineSubState
Indicates the current sub-state of the line: normal(0), diagsPending(1), diagsFailed(2), lcProtection(3), dspFail(4).
arrisMtaDevBatteryEprom
Contains a coded string showing information for each battery installed in the Telephony Modem. The elds are: EPROM Data Revision PCB Assy Part Number PCB Assembly Revision PCB Assembly Test Code Cell Manufacturer
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Cell Manufacturer Factory Location Cell Lot Cell Capacity Pack Serial Number Pack Test Code Fields are separated by semicolons. An example string is A;00884;C;ee;MI;1;018603;22;08065000715;ee;.
arrisMtaDevEventHideFQDNandIPAddress Set to enable(1) to hide the MTA FQDN and IP address on the Event Log web page. Set to disable(0) (default) to show this infor-
mation. Note: When a user enters the correct password to access the Advanced web pages, this object setting does not affect the display of the FQDN and IP address on the Event Log page.
arrisMtaDevMaxCpeAllowed
(read-only) Returns the maximum number of CPEs that can be granted access through the cable modem; reects the value of the MaxCpeAllowed parameter in the CM conguration le.
arrisMtaDevNetworkAccess
(read-only) Returns the value of the NetworkAccess parameter in the CM conguration le. If the value of this object is 1, attached CPE devices are allowed access to the network.
arrisMtaDevInterfaceIndex
(read-only) Returns the ifIndex value for the specied MTA line; for example, arrisMtaDevInterfaceIndex.2 returns the ifIndex value for line 2.
arrisMtaDevPktcDevEvEndpointName
(read-only) Returns a string containing the endpoint name of the specied line; for example, arrisMtaDevPktcDevEvEndpointName.2 returns the endpoint name for line 2. The endpoint name is in the format AALN/X:FQDN/IP Address.
arrisMtaDevActiveConnections
(read-only) Returns the number of active connections on the specied MTA line whose mode is one of receive only, send only, or send/receive.
arrisMtaDevDocsQosParamUpSvcFlowSFID
(read-only) Returns the service ow SFID for the specied line. The SFID correlates to the PcSfId parameter in the CM conguration le.
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arrisMtaDevDocsQosParamUpSvcFlowSchedulingType
(read-only) Returns the scheduling type for the specied line. The scheduling type corresponds to the SfSchedulingType parameter in the CM conguration le.
arrisMtaDevQosMode
(read-only) Returns the current setting of the DSx DQoS bit (0x00004000) in the CallP Feature Switch.
arrisMtaDevEnableMGCPLog
Controls logging of CallP signalling (NCS and SIP) messages. Set to enable(1) to enable logging (default), or disable(0) to disable logging.
arrisMtaDevEnableDHCPLog
Controls logging of DHCP trace messages. Set to enable(1) to enable logging (default), or disable(0) to disable logging.
arrisMtaDevClearMGCPLog Set to clear(1) to clear the CallP signalling log. arrisMtaDevClearDHCPLog Set to clear(1) to clear the DHCP trace log.
MTA Power Supply Over-temperature Objects
The following MIB objects provide control over reporting of power supply over-temperature alarms.
arrisMtaDevPwrSupplyOverTempAlarmControl Set to enable(1) to enable battery over-temperature protection, or disable(0) (default) to disable. arrisMtaDevPwrSupplyOverTempAlarmThreshold
The temperature, in degrees C, when the Telephony Modem raises the Charger Temperature High alarm. Valid range: 20 to 90 (C). Default: 55.
arrisMtaDevPwrSupplyTemperature
A read-only object, showing the current charger temperature in degrees C. The charger temperature is available only when the arrisMtaDevPwrSupplyOverTempAlarmControl object is enabled.
arrisMtaDevPwrSupplyHighestTemperature
The highest recorded charger temperature, in degrees C. The highest charger temperature is available only when the arrisMtaDevPwrSupplyOverTempAlarmControl object is enabled.
arrisMtaDevPwrSupplyHighestTemperatureTime
A string containing the time and date of the highest recorded charger temperature.
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arrisMtaDevPwrSupplyHighestTemperatureClear Set to 1 to clear the highest recorded charger temperature data.
The values of these MIB objects are available on the MTA Status web page (see MTA Parameters Screen on page 122) when the charger over-temperature protection feature is enabled. The CLI Telemetry alarm command lets you view and congure the status of the charger over-temperature protection feature. See Chapter 4 for details about the command.
Voice Quality Monitoring MIB Objects
The arrisMtaDevVqm MIB provides objects for controlling the Voice Quality Monitoring (VQM) feature and for retrieving VQM data. See Managing Voice Quality Monitoring on page 154 for more information. The following objects are available.
arrisMtaDevVqmLine
Species the line for Voice Quality Metrics reporting. Writing to this object loads the arrisMtaDevVqmCallNumberTable with the buffer IDs for the last 10 calls on the specied line.
arrisMtaDevVqmCallNumberIds
Provides the buffer numbers containing VQM data for the last 10 calls on the line specied by arrisMtaDevVqmLine. This object is indexed starting with the most recent call; that is, arrisMtaDevVqmCallNumberIds.1 contains the buffer with the most recent call data. Entries containing no valid call data have the value 65535.
arrisMtaDevVqmCallNumberIdentier
Species the buffer to read. Writing this object loads the arrisMtaDevVqmMetricTable with the data contained in this buffer.
arrisMtaDevVqmMetricValues The entries in the arrisMtaDevVqmMetricTable that contain the call data. Walk the arrisMtaDevVqmMetricTable to retrieve the
data in the buffer.

arrisMtaDevVqmThresholdEnable
Enables VQM threshold monitoring. See Setting VQM Thresholds on page 169 for details.
arrisMtaDevVqmHistorySize
Sets the size of the VQM history buffer. Valid range: 2 to 50 records. Default: 10.
arrisMtaDevVqmCallNumberIdentierLastCall Reading this object updates the arrisMtaDevVqmCallNumberIdentier object to point to the metrics for the last call. After reading this object, walking the arrisMtaDevVqmMetricTable shows the
last call metrics.
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arrisMtaDevVqmThresholds
A table of monitoring thresholds. The MTA generates a Syslog message if VQM data scores fall below the specied thresholds.
arrisMtaDevVqmEnableRemote
Controls remote collection of VQM data. Use normal(0) to use PacketCable 1.5 rules; forceDisable(1) to force-disable remote VQM; or forceEnable(2) to force-enable remote VQM.
MTA DHCP MIB
The arrisMtaDevDhcp MIB displays the current DHCP-related data for the MTA. These objects are read-only, and can be accessed from either the CM or MTA IP addresses.
arrisMtaDevDhcpMtaIpFQDN
Displays the currently dened MTA FQDN.

arrisMtaDevDhcpMtaIpAddr
Displays the currently leased IP address.

arrisMtaDevDhcpMtaSubNetMask
Displays the current IP subnet mask in use.

arrisMtaDevDhcpMtaGatewayIpAddr
Displays the current IP gateway address in use.

arrisMtaDevDhcpMtaCongFile
Displays the MTA conguration le to be retrieved.

arrisMtaDevDhcpState
Displays the current DHCP state of the MTA: idle(0), discover(1), selecting(2), requesting(3), bound(4), renew(5), rebind(6).
arrisMtaDevDhcpPrimaryDhcpSvrIpAddr
Displays the primary DHCP server address.

arrisMtaDevDhcpSecondaryDhcpSvrIpAddr
Displays the secondary DHCP server address.

arrisMtaDevDhcpPrimaryDNSSvrIpAddr
Displays the primary DNS server address.

arrisMtaDevDhcpSecondaryDNSSvrIpAddr
Displays the secondary DNS server address.

arrisMtaDevDhcpOfferedLeaseTime
Displays the current IP Lease time expressed in seconds.

arrisMtaDevDhcpLeaseTimeRemaining
Displays the remaining IP Lease time expressed in seconds.

arrisMtaDevDhcpTimeUntilRenew
Displays the current time, in seconds, remaining before the MTA starts the lease renewal process.
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arrisMtaDevDhcpTimeUntilRebind
Displays the current time, in seconds, remaining before the MTA starts the lease rebinding process.
arrisMtaDevDhcpPktcOptionId
Displays the PacketCable DHCP Option ID of 122/177.

arrisMtaDevDhcpSvcProviderSnmpEntity
Current FQDN of the Service Providers SNMP Entity.

arrisMtaDevDhcpKerberosRealmFqdn
FQDN of the Kerberos Realm.

arrisMtaDevDhcpRequestTgt
A boolean value that indicates whether an MTA should or should not utilize a TGT (Ticket Granting Ticket) when obtaining a service ticket for one of the PacketCable application servers.
arrisMtaDevDhcpProvTimer
Denes the maximum time allowed for the MTA provisioning process to complete. If this timer expires before the MTA has completed the provisioning process, the MTA should reset the timer and re-start its provisioning process from the beginning.
arrisMtaDevDhcpSecTicketInvalid
Denes a Kerberos Ticket Control Mask that instructs the MTA to invalidate the specic application server Kerberos ticket(s) that are stored locally in the MTA NVRAM.
ARRIS Monitoring MIB
Monitoring MIBs provide status monitoring of end-of-call statistics, battery levels, and signaling message tracing. See the Touchstone Telephony Management Guide for details. The following is a list of selected MIB objects.
arrisMtaDevRtpPktsLostTotal
The total number of RTP packets lost, across all endpoints, since the MTA was started or reset. Set the arrisMtaDevResetCallStats object to true(1) to clear this counter.
arrisMtaDevLastCallStartTime
The start time of the last call made from the MTA.
arrisMtaDevLastCallEndTime
The end time of the last call made from the MTA.
Loop Diagnostics MIBs
The arrisMtaDevDiagLoopTable table contains, for each telephone line, MIBs that control and display the status of loop diagnostic tests. See Running Loop Diagnostics on page 144 for details on running and interpreting loop diagnostics.
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arrisMtaDevDiagLoopIndex
The index for the loop diagnostics table. The table is indexed by line number.
arrisMtaDevDiagLoopTime
The date and time when loop diagnostics were last run on this line. If no loop diagnostics have run since the last reboot, the date and time shown is midnight, January 1, 1970.
arrisMtaDevDiagLoopRequest Set this MIB to true(1) to start loop diagnostics on the line. arrisMtaDevDiagLoopLastResult
A brief summary of the results of the last loop diagnostics run. If multiple tests failed, this MIB shows only one test failure.
arrisMtaDevDiagLoopHazardousPotentialTest
A pass/fail indication for the hazardous potential loop test.

arrisMtaDevDiagLoopForeignEmfTest
A pass/fail indication for the foreign EMF loop test.

arrisMtaDevDiagLoopResistiveFaultsTest
A pass/fail indication for the resistive faults loop test.

arrisMtaDevDiagLoopReceiverOffHookTest
A pass/fail indication for the receiver off-hook loop test.

arrisMtaDevDiagLoopRingerTest
A pass/fail indication for the ringer loop test.
ARRIS Operational MIB
This MIB contains ARRIS-proprietary objects used for provisioning and operations. Most of these objects are described further in the Touchstone Telephony Provisioning Guide.
arrisMtaDevVPNomJitterBuffer
The size of the Voice Playout nominal jitter buffer, expressed in multiples of the packetization rate.
arrisMtaDevVPMaxJitterBuffer
The size of the Voice Playout maximum jitter buffer, expressed in multiples of the packetization rate.
arrisMtaDevVPJitterBufferMode
The Voice Playout jitter buffer mode: adaptive(1) or xed(2).

arrisMtaDevCustomJitterBufferEnabled When set to off(0) (the default), the MTA uses the arrisMtaDevVPNomJitterBuffer and related objects, specifying jitter buffer size in packetization rate intervals. When set to on(1), the MTA uses the
following three objects, specifying the jitter buffer size in 5 ms multiples.
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arrisMtaDevCustomMinJitterBuffer
When custom jitter buffer settings are enabled, species the minimum jitter buffer size. Valid range: 5 to 160 (milliseconds), in multiples of 5 ms. Default: 5.
arrisMtaDevCustomNomJitterBuffer
When custom jitter buffer settings are enabled, species the nominal jitter buffer size. Valid range: 5 to 160 (milliseconds), in multiples of 5 ms. Default: 10.
arrisMtaDevCustomMaxJitterBuffer
When custom jitter buffer settings are enabled, species the maximum jitter buffer size. Valid range: 5 to 160 (milliseconds), in multiples of 5 ms.
arrisMtaDevCustomNomJitterBuffer
When custom jitter buffer settings are enabled, species the nominal jitter buffer size. Valid range: 5 to 160 (milliseconds), in multiples of 5 ms. Default: 60.
arrisMtaDevRTPTxQueueSize
The RTP transmit queue size, in packets.

arrisMtaDevEchoCancellerTailLength
The length of the echo canceller tail: eightMs(1) (8 ms) or thirtyTwoMs(2) (32 ms).
arrisMtaDevDspHandleNonPhaseReversedTone
Determines how the DSP handles non-phase reversed tone detection for modem or fax connections: off(1): no handling onECANEnable(2): Handles the non-phase reversed CED tone with the echo canceller enabled. onECANDisabled(3): Handles the non-phase reversed CED tone with the echo canceller disabled. For TS5.0 MSUP and later releases: if this object is set through an SNMP manager, the eMTA stores the value in non-volatile memory. If this object is set in the conguration le, the eMTA does not store the value in non-volatile memory.
arrisMtaCfgRTPDynPortStart
The starting value of a range of ports, used when sending SIP RTP voice packets. The range limit is 1024-65535; the default range is 49152-65535. The IANA denes the following ranges: The Well Known Ports range from 0 through 1023.
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The Registered Ports range from 1024 through 49151. The Dynamic and/or Private Ports range from 49152 through 65535.
arrisMtaCfgRTPDynPortEnd
The ending value of a range of ports, used when sending SIP RTP voice packets.
arrisMtaDevEnableIndexTenEleven
Sets the MTA to use interface numbers 10 and 11 for phone lines, instead of 9 and 10.
arrisMtaDevDspCpsSetting
Controls the echo cancellers fast constant power signal detection. When on(2) (the default), the echo canceller disengages immediately when a high level constant power signal is detected. When off(1), the echo canceller does not disengage when a high level constant power signal is detected.
arrisMtaDevVbdOverwriteLineBitmap
Enables override settings for Voice Band Data (fax, modem, POS terminal) calls.
arrisMtaDevVbdOverwriteMinJitterBuffer
The minimum Voice Band Data jitter buffer size, in packets.

arrisMtaDevVbdOverwriteNomJitterBuffer
The nominal Voice Band Data jitter buffer size, in packets.

arrisMtaDevVbdOverwriteMaxJitterBuffer
The maximum Voice Band Data jitter buffer size, in packets.

arrisMtaDevEventHideFQDNandIPAddress
Enables suppression of FQDN and IP address information on the Event Log troubleshooting web page.
arrisMtaDevTDDReportToCMS
Allows the Telephony Modem to override a request from the CMS to provide notication of TDD detection events by the MTA.
ARRIS SIP MIB
This MIB contains ARRIS-proprietary objects used to control SIP.

sipCfgDialFeatMap
Denes the dialed digits on a handset to the actual dialing feature. Three aliases are allowed per feature separated by commas followed by the dialing feature name. The pipe symbol (|) is used to designate the end of the assignment. This MIB is optional.
sipCfgDialFeatName
Species a dialing feature to enable.

sipCfgDialFeatCode
The dialing feature code (for example, *53) specied as a string.
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sipCfgDialFeatTone
The conrmation tone: stutterTone or dialTone.

sipCfgDialFeatActive
A bitmap that represents which lines support the congured dialing feature. For example, 0x03 means lines 1 and 2 support the feature.
sipCfgDomainOverride
A string that species the domain to use in all outbound SIP signaling messages. This object can be set only in the conguration le.
sipCfgDigitmap
Used to dene the digit map for the device. The format of the string is the same as the digit map used in MGCP. A 0-2048 byte ASCII string is accepted. This MIB is optional.
sipCfgPacketizationRate
Contains the RTP packetization rate, in milliseconds. This object is only set during the conguration le download. Acceptable values are 10 and 20. This object is optional.
sipCfgPortDisplayName
Displays the SIP URI. It is recommended that this string contain the phone number of the line so that it can be used for Caller ID. A 0-255 byte ASCII string is accepted. This object is only set during the conguration le download and is required.
sipCfgPortLogin
Contains the string used for the login name of the SIP agent for this line. This object is only set during the conguration le download. This object is used as part of the authentication process and as such when read will only show xxxxxxx. A 0-255 byte ASCII string is accepted and is only required for authentication.
sipCfgPortPassword
Contains the password for the login name of the SIP agent for this line. This object is only set during the conguration le download. This MIB is used as part of the authentication process and as such when read will only show xxxxxxx. A 0-255 byte ASCII string is accepted and is only required for authentication
sipCfgProvisionedCodecArray
The list of CODECs offered in the OFFER SDP. The order of the list is the order of preference used in the OFFER SDP. This value is entered as a string separated by a semi-colon. The default string is PCMU;PCMA. This object is only set during the conguration le download and is optional.
sipCfgProxyAdr
Contains the IP address of the SIP proxy server. This can be the same server as the registrar server. This value is entered as a string and is required.
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sipCfgProxyType
Species which type of proxy server is used. This required MIB will accept either value of 0 for IPv4 or 1 for DNS.
sipCfgRegistrarAdr
Contains the IP address of the SIP registration server. This can be the same server as the proxy server. This MIB is required and will accept a display string.
sipCfgRegistrarType
Species which type of registration server is used. This required MIB will accept either value of 0 for IPv4 or 1 for DNS.
sipCfgSipFeatureSwitch
Contains the call SIP MTA call features that are enabled. This optional MIB will accept a 32 bit string and indicates whether or not the corresponding feature is enabled. No bits are set by default.
sipCfgUserName
Contains the string used for the user portion of the SIP URI for this port. It is recommended that this string contain the phone number of the line so that it can be used for Caller ID. A 0-255 byte ASCII string is accepted. This object is only set during the conguration le download and is required
sipCfgAlertInfoR0 sipCfgAlertInfoR7
The Alert-Info string, sent from the SIP proxy, used to select a ring cadence or (for R1 through R4) a Call Waiting tone, depending on whether the call is active.
sipCfgPortT38Mode
Sets T.38 mode for the line. Supported values are: t38Off(1),
t38Loose(2), and t38Strict(3). sipCfgPortFaxOnlyTimeout
Set a non-zero timeout value, in seconds, to designate the line as fax-only. The timer starts when the MTA receives the SDP from the remote endpoint. If the timer expires before the connection receives fax/modem tones, the MTA drops the call.
sipCfgDhcp60AnnouncementMode
Controls advertisement of the ARRIS SIP compatibility mode string in DHCP Option 60 messages. This object may be manually enabled in the CM conguration le; specifying the GUPI MAC with TFTP Server Override provisioning mode automatically force-enables the announcement (the announcement cannot be disabled). The announcement string is: ARRIS SIP HW_REV compatibility mode
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Monitoring End-of-Call Statistics

Touchstone rmware provides MIB objects for monitoring MTA end-of-call statistics. The monitoring MIB is broken into groups under arrisMtaDevTrace: Objects that report on a per-call level (the counter values represent the total count for the most recently completed call on an endpoint). These objects are indexed by the endpoint number in the MIB table arrisMtaDevCallStatsEntry. Objects that report on a device level (the counter values represent the sum total for all endpoints), located under the arrisMtaDevTrace MIB tree. Objects that control and reset counters, located under the arrisMtaDevControl MIB tree.
Clearing Counters
To clear the device-level end-of-call statistics counters, set the arrisMtaDevResetCallStats MIB to true(1). Setting this object to a value of false(2) has no effect. Reading this object always returns false(2). This object clears the following counters: arrisMtaDevRtpTxPktsTotal arrisMtaDevRtpRxPktsTotal arrisMtaDevRtpPercentPktsLostTotal arrisMtaDevSignalingAvgLatency arrisMtaDevSignalingTxSuccessfulMsgCnt arrisMtaDevSignalingRxSuccessfulMsgCnt arrisMtaDevSignalingTxNAKCnt arrisMtaDevSignalingRxNAKCnt arrisMtaDevSignalingRxNoACKCnt
Device Level Endof-Call Statistics
Device-level MIB objects represent combined end-of-call statistics for all lines on the MTA.
arrisMtaDevRtpTxPktsTotal
The total number of RTP packets sent from the MTA since it was last started up or reset. It is calculated from values obtained from the signaling end of call statistics.
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arrisMtaDevRtpRxPktsTotal
The total number of RTP packets received by the MTA since it was last started up or reset. It is calculated from values obtained from the signaling end of call statistics.
arrisMtaDevRtpPercentPktsLostTotal
The percentage of RTP packets lost since the MTA was last started up or reset. It is calculated from values obtained from the signaling end of call statistics. The value of this object is an integer, representing percentage divided by 100. For example, a value of 1745 represents 17.45% packet loss.
arrisMtaDevRtpPktsLostTotal
The total number of RTP packets lost, across all endpoints, since the MTA was started or reset. Set the arrisMtaDevResetCallStats object to true(1) to clear this counter.
arrisMtaDevLastCallStartTime
The start time of the last call made from the MTA.
arrisMtaDevLastCallEndTime
The end time of the last call made from the MTA.
arrisMtaDevSignalingAvgLatency
The average latency/delay, in milliseconds, for responses to signaling messages. This value is calculated from end-of-call signaling statistics and is a running average during eMTA uptime. It is calculated from values obtained from the signaling end of call statistics.
arrisMtaDevSignalingTxSuccessfulMsgCnt
The total number of successful signaling messages sent from the MTA.
arrisMtaDevSignalingRxSuccessfulMsgCnt
The total number of successful signaling messages received by the MTA.

arrisMtaDevSignalingTxNAKCnt
The total number of negative acknowledgment signaling messages (NAK messages) sent from the MTA.
arrisMtaDevSignalingRxNAKCnt
The total number of negative acknowledgment signaling messages (NAK messages) received by the MTA.
arrisMtaDevSignalingRxNoACKCnt
The total number of no acknowledgment signaling messages received by the MTA.
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Last Signaling Message Sent
To make a short trace of the last messages available at the end of the most recent call, Touchstone rmware allocates a 4K byte circular buffer to store the last signaling messages sent on the most recent call. To enable collection of signaling messages, set the arrisMtaDevEnableCallSigLastMsgRpt object to enable(1). The default value is disable(0). The following table shows the behavior of the buffer under certain conditions. arrisMtaDevEnable CallSigLastMsgRpt Disable Enable CMS LOC Alarm Inactive Active Inactive Active Buffer Contents Stored None Last messages sent/received Last 4k of messages Last 4k of messages
Since the maximum PDU size for a MIB object response is 256 bytes, the message is split into 256-byte segments and stored in MIBs arrisMtaDevSignalingLastMsg1 through arrisMtaDevSignalingLastMsg16. Empty objects in this group report Buffer is empty.
Line Level Status
Line-level MIB objects report end-of-call statistics and general status for the most recently-completed call on each line in the MTA. Each MIB object described in this section is indexed by the endpoint number (1 to N), where N is the maximum number of lines supported by the MTA; for example, arrisMtaDevCallStatsAvgJitter.2 shows the average jitter for the second line. Other MIB objects in this table provide information about endpoint temperature, hook status, and operational status.
arrisMtaDevCallStatsRtpTxPkts
The total number of RTP packets sent from the endpoint during the most recent call. This value is obtained from the signaling end of call statistics.
arrisMtaDevCallStatsRtpRxPkts
The total number of RTP packets received by the endpoint during the most recent call. This value is obtained from the signaling end of call statistics.
arrisMtaDevCallStatsRtpPercentPktsLost
The percentage of RTP packets lost during the most recent call. It is calculated from values obtained from the signaling end of call statistics. The value of this object is an integer, representing percentage divided by 100. For example, a value of 1745 represents 17.45% packet loss.
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arrisMtaDevCallStatsAvgJitter
The average jitter measurement, in milliseconds, during the most recent call. This value is obtained from the signaling end of call statistics.
arrisMtaDevCallStatsMaxJitter
The maximum jitter measurement, in milliseconds, during the most recent call. This value is obtained from DSP statistics.
arrisMtaDevCallStatsAvgLatency
The average latency, in milliseconds, observed during the most recent call. This value is obtained from the RTCP signaling end of call statistics.
arrisMtaDevCallStatsHookStatus
The hook status for each endpoint; one of: onHook(0) offHook(1) The disconnected state is not a valid return value for this MIB.
arrisMtaDevCallStatsSLICStatus
The over-temperature condition of the endpoints SLIC (line interface card) chips; one of: normal(0) overtemp(1)
arrisMtaDevCallStatsEndPntOpStatus
The current operational status for each endpoint. This object is a direct copy from ifAdminOperStatus; its value is one of: up(1) down(2) testing(3)
Per-Call Syslog Reporting
Touchstone rmware can generate a Syslog report of call status and monitoring information on a per-call basis. In addition to statistical data, the Syslog report can also include up to the last 4K bytes of signaling messages associated with the last call in a circular buffer. The Syslog report can be congured to supply only statistical data, or statistical data and signaling messages. Enable or disable Syslog reporting using the arrisMtaDevEnableCallStatsSyslogRpt object, which is part of the arrisMtaDevBase MIB. The default value for this object is Disable(0); set to Enable(1) to enable reporting.
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Enable or disable the signaling message buffer using the arrisMtaDevEnableCallSigLastMsgRpt object. The default value for this object is Disable(0); set to Enable(1) to enable the buffer. The contents of the buffer depends on the setting of this MIB, the arrisMtaDevEnableCallStatsSyslogRpt object, and the state of the CMS LOC alarm. The following table shows how the MIB settings interact with the Loss of Comms alarm to affect the buffer contents. arrisMtaDevEnable CallStatsSyslogRpt arrisMtaDevEnable CallSigLastMsgRpt Disable Disable Enable Disable Enable Enable Inactive Active CMS LOC Alarm Inactive Active Inactive Active Inactive Active Buffer contents contained in Syslog None None None None None Last messages sent/ received Last 4k of messages Last 4k of messages
Per Call Syslog Report Example
Below is an example of a per-call Syslog report (statistical output only):

09-06-2007 10:11:02 Local0.Warning 10.1.36.205 Sep 06 09:39:27 2007 AALN/1:mta205.dev36/10.1.36.205 <6> <4115> <37> <00:00:CA:CB:23:E7> <Call Stats: L1, HW: TM402G, SW: 5.2.21, RTP Tx 0, RTP Rx 0, RTP Lost 0.00%, Prov State: MTA Prov Complete. (20), Avg Jtr 0, Max Jtr 0, Avg Ltc RTP 0, Avg Ltc Sig Msg 11, No ACKs 0, Batt 100%:INACTIVE, CMS LOC:INACTIVE>
Data Explanations: HW: Hardware Model Number SW: Firmware Rev Version Number Ttl Rx RTP: Total number of RTP packets received. This only reports RTP packets and not data packets. Ttl Tx RTP: Total number of RTP packets sent. This only reports RTP packets and not data packets. RTP Lost: Percentage of RTP packets lost. This only reports RTP packets and not data packets. Prov State: The step of the MTA Provisioning Flow that the MTA is currently in.
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Avg Jtr: Average Jitter in milliseconds. Max Jtr: Maximum Jitter in milliseconds. Avg Ltc RTP: Average latency for RTP packets, in milliseconds. Avg Ltc Sig Msg: average latency for a response to signaling messages, in milliseconds. This value is calculated from end-of-call signaling statistics and is a running average during eMTA uptime. No ACKs: Count of the number of negative acknowledgment messages received from the Call Agent. SNMP Traps: Battery Percentage; CMS LOC
Message Trace Example
The following is an example Syslog report showing Send (Xmit) and Received (Rcv) Messages:
Nov 17 18:34:11 2005 mta161.dev35 <13> <4115> <42> <00:00:CA:CB:22:FB> <Rcv: (3: 1 of 1) <010>Q: loop<010>R: hf(I), hu(N)> Nov 17 18:34:11 2005 mta161.dev35 <14> <4115> <41> <00:00:CA:CB:22:FB> <Xmit: (3: 1 of 1) - 200 31855 OK>
See the Touchstone Telephony Management Guide for a breakdown of send and receive message formats.
Troubleshooting DHCP Server

The TS6.1 rmware provides a very simple DHCP server for use in troubleshooting the Telephony Modem. The purpose of the DHCP server is to provide attached CPE devices with temporary access to the troubleshooting web pages when: the eMTA has not registered, or Isolation mode is active
Functional Stages
The DHCP server functions as follows: 1 Before completing registration, the DHCP server is active. The server responds to CPE requesting an IP address with a private IP address in the range 192.168.100.2 to 192.168.100.254, with a lease time of 20 seconds. The CPE may access the troubleshooting web pages at 192.168.100.1.
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2 After completing registration, the DHCP server becomes inactive. Within 20 seconds, the subscribers PC sends a DHCP Renew; the eMTA passes this information to the network and the providers DHCP server responds with a public IP address. 3 If the subscriber activates WAN Isolation mode, the DHCP server again becomes active. 4 Once the subscriber deactivates WAN Isolation mode, the DHCP server becomes inactive. The subscribers PC quickly requests a new IP address as described in step 2 above.
Enabling and Disabling the DHCP Server
To enable the DHCP server, set the arrisCmDevDhcpServerEnable object to 1. The DHCP server is enabled by default. To disable the DHCP server, set the arrisCmDevDhcpServerEnable object to 2. Once disabled, the setting is persistent (rebooting the cable modem does not re-enable the DHCP server) until explicitly re-enabled. To view the status of the DHCP server, query the arrisCmDevDhcpServerState object. The object has a value of 1 if the DHCP server is active, and 2 if inactive.
DTM602 Controls
The DTM602 provides three push buttons with various functions: Find Handset on the front of the DTM602 DECT Reset button on the back of the DTM602, above the cable connector Telephony Modem Reset button on the back of the DTM602, to the right of the telephone line connectors The following table describes the various functions of the Find Handset and DECT Reset buttons. Button Find Handset Condition Running Running Power up Running DECT Reset Running Duration Function
< 5 seconds Pages all registered handsets. < 10 seconds Begins registering a new handset. > 30 seconds De-registers all handsets. Resets the DECT module. Resets the DECT module to < 10 seconds factory defaults (except handset registrations) < 5 seconds
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Reset to Factory Defaults

TS6.1 provides the ability to reset a Telephony Modem to its factory-default conguration. To reset a Telephony Modem, set one of the following objects to 1: From the MTA IP address: arrisMtaDevRestoreNvmFactoryDefault From the CM IP address: arrisCmDevRestoreNvmFactoryDefault The reset writes the following default values to non-volatile memory: Parameter Ethernet IP address Ethernet IP Mask Telnet Settings SSH Settings Secure Download Exception Logging WAN Http Setting LAN Http Setting DOCSIS 2.0 Enable Factory Mode BPI-23 Enable WDT Enable Charger Highest Temp Charger Highest Temp Time DHCP SERVER Enable Inet Isolation Setting Op Mode Enable DEA Enable Modem Tone Reversal Logging Persistence Loop Voltage Policy Loop Voltage Timer Sine Ringing Bitmap Charger FW Rev SIP Call Waiting Disable Flag Default Value 192.168.100.1 255.255.255.0 DISABLED_HTTP, DISABLED_SNMP DISABLED_HTTP, DISABLED_SNMP ON OFF 1 2 enable disable disable enable 0 empty enable 1 disable enable 2 disable empty empty empty 0.01 disable
To reset the Telephony Modem to factory defaults from the CLI, enter the command !rdefault from any console sub-mode.
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LED Patterns
Touchstone eMTAs indicate status using the LEDs on the front panel.
Power-On Self Test Failure Pattern
When an eMTA fails power-on self test (POST), it repeats the following sequence: POWER LED on for 2 seconds; other LEDs off All LEDs ash rapidly (10 times per second) for 10 seconds An eMTA displaying this sequence is defective and should be replaced.
Battery Mismatch
When an unsupported battery is inserted in a Telephony Modem (for example, an 8.8Ah battery inserted in a TM502 or WTM552), it repeats the following sequence: Battery LED on, all others off Battery LED off, all others on The MTA also sets a Battery Mismatch alarm. To clear this issue, replace the battery with one of the proper type.
Foreign Voltages
When a multi-line Telephony Modem (TM504, TM508, TM512) detects a foreign line voltage (tip to ground, ring to ground, or tip to ring), it repeats the following sequence: All LEDs on Telephone LED on (corresponding to the line or lines with foreign voltage), all others off Single-line and two-line Telephony Modems ash all LEDs to indicate a foreign voltage. To correct this problem, inspect the phone lines for shorts or foreign voltage sources. Make sure that ILEC drop cables have been physically disconnected at the interface box (terminating service is insufcient).
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Patterns: Normal Operation (TM401)

Operating Mode
AC Power Good
The following table shows LED patterns for the TM401 Telephony Modem during normal operation. DS
On = Online Flash = Off-line
Power
On
US
Online
On = network available Off = network not available
Link
On = CPE Connected Off = CPE disconnected Flash = CPE Activity1
Telephony
On = On-hook Flash = Offhook Slow Flash2 = Line card error Off = disabled On = On-hook Flash = Offhook Slow Flash = Line card error Off = disabled
AC Power Fail
Flash
Off
Off
Off
Off
Firmware Upgrade Line Card Protection State4
Flash Flash
Flash Flash
On Flash
x Flash
x Flash
Flash
1. This state is valid only if the Telephony Modem is online. 2. Slow Flash is 1 ash per second. 3. An x indicates the LED state reects the AC Power Good or AC Power Fail status. 4. Line Card Protection indicates foreign voltage present on one or more lines.
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Operating Mode AC Power Good Power On = Battery good, low, or bad Off = Battery missing
The following table shows LED patterns for the TM402 Telephony Modem during normal operation.
DS On = Online Flash = Offline US On = Online Flash = Offline Online On = network available Off = network not available Link On = CPE Connected Off = CPE disconnected Flash = CPE Activity1 Tel. 1 / Tel. 2 On = Onhook Flash = Offhook Slow Flash2 = Line card error Off = disabled On = Onhook Flash = Offhook Slow Flash = Line card error Off = disabled Batt. 1 / Batt. 2 On = Battery good Flash = Battery Low Off = Battery replace or missing Off = Battery good, bad, or missing Flash = Battery Low
AC Power Fail
Flash = Battery good or low Off = Battery bad or missing
Off
Off
Off
Off
Flash Flash
Flash Flash
On Flash
x Flash
x Flash
x Flash
Flash
1. This state is valid only if the Telephony Modem is online. 2. Slow Flash is 1 ash per second. 3. An x indicates the LED state reects the AC Power Good or AC Power Fail status. 4. Line Card Protection indicates foreign voltage present on one or more lines.
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Patterns: Normal Operation (TM502, TM602)
The following table shows LED patterns for the TM502 and TM602 Telephony Modems during normal operation. Note: Different LED patterns apply for D11PLUS loads. See Patterns: Normal Operation (D11PLUS Loads) on page 99.
DS On = Connected to the Internet Flash = Not connected to the Internet US On = Connected to the Internet Flash = Not connected to the Internet Online On = Internet Available Off = Internet not available Link On = Computer Connected Off = Computer not connected Flash = Computer Activity Tel. 1/Tel. 2 On = On-hook Flash = Offhook Off = disabled Off = Battery missing, or MTA not registered Off = Battery good Flash = Battery low or bad Off (normal operation) Battery On = Battery good or low Flash = Battery bad
Mode AC Power Good
Power On = Battery good, low, or bad Off = Battery missing
No AC Power Battery Installed
Flash = Battery good, bad, or low Off = Battery missing
Off
Off
Off
Off
On = On-hook Flash = Offhook Off = disabled
No AC Power No Battery Firmware Upgrade
Off On
Off Flash
Off Flash
Off On
Off (normal operation)
Differences in TM402 and TM502/TM602 Patterns
The following differences exist between TM402 and TM502/TM602 LED patterns during normal operation. The TM502/TM602 has only one battery; thus, only one Battery LED. The TM502/TM602 does not slow ash the Telephony LEDs to indicate a line card error. Both models ash all LEDs to indicate a Line Card Protection condition on either line. The TM502/TM602 Battery LED may be Off to indicate either a missing battery or that the MTA has not registered. While operating in AC Power Fail mode, the TM502/TM602 Battery LED may ash to indicate either low battery or replace battery conditions. The TM402 Battery LEDs ash only when the battery is low.
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Patterns: Normal Operation (WTM552/WTM652)
The following tables show the WTM552 or WTM652 LED patterns during normal operation.
Normal Operation (WAN and Battery)
The following table shows LED patterns for the WTM552 or WTM652 cable connection during normal operation.
Mode AC Power Good Power On = Battery good, low, or bad Off = Battery missing DS On = Connected to the Internet Flash = Not connected to the Internet US On = Connected to the Internet Flash = Not connected to the Internet Online On = Internet available Off = Internet not available Link On = Computer connected Off = Computer not connected Flash = Computer activity No AC Power Battery Installed Flash = Battery good, bad, or low Off = Battery missing No AC Power No Battery Firmware Upgrade Off On Off Flash Off Flash Off On Off (normal operation) Off Off Off Off Battery (G/H only) On = Battery good or low Flash = Battery bad Off = Battery missing, or MTA not registered Off = Battery good Flash = Battery low Off (normal operation)
Normal Operation (LAN and Telephone)
The following table shows LED patterns for the WTM552 or WTM652 Ethernet and wireless LANS, and the telephone lines, during normal operation. Mode AC Power LAN1 LAN4 On = Computer connected Off = Computer not connected Flash = Computer activity Off WLAN On = Computer connected Off = Computer not connected Flash = Computer activity Off DMZ On = DMZ enabled Off = DMZ not enabled Tel. 1/Tel. 2 On = On-hook Flash = Off-hook Off = disabled
No AC Power
Off
On = On-hook Flash = Off-hook
Firmware Upgrade
(normal operation)
(normal operation)
(normal operation)
Off = disabled Off
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Mode AC Power Good Power On = Battery good, low, or bad Flash = Battery missing
The following table shows LED patterns for the TM504.
DS On = Connected to the Internet Flash = Not connected to the Internet
US On = Connected to the Internet Flash = Not connected to the Internet
Online On = Internet Available Off = Internet not available
Link On = Computer Connected Off = Computer not connected Flash = Computer Activity
Tel. 1Tel. 4 On = Hung up Flash = In use Off = disabled
Battery On = Battery good or low Flash = Battery bad Off = Battery missing, or MTA not registered
Flash = Battery good or low Off = Battery bad or missing
Off
Off
Off
Off
On = Hung up Flash = In use Off = disabled
Off = Battery good Flash = Battery low or bad Off (normal operation)
Off On
Off Flash
Off Flash
Off On
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Mode AC Power Good Power On
The following table shows LED patterns for the TM604.
Tel. 1Tel. 4 On = Onhook Flash = Offhook Off = disabled
Battery On = Battery good or low Flash = Battery bad Off = Battery missing, or MTA not registered Off = Battery good Flash = Battery low or bad Off (normal operation)
Flash
Off
Off
Off
Off
On = Onhook Flash = Offhook Off = disabled
Off On
Off Flash
Off Flash
Off On
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Patterns: Normal Operation (D11PLUS Loads)

Mode AC Power Good Power On
The following table shows LED patterns during normal operation for Telephony Modems using TS5.3 or newer D11PLUS loads.
Tel. 1Tel. 4 On = Hung up Flash = In use Off = disabled
Battery On = Battery good Flash = Battery low Off = Battery bad or missing, or MTA not registered
Flash = Battery good, low, or bad Off = Battery missing
Off
Off
Off
Off
On = Hung up Flash = In use Off = disabled
Off = Battery good, bad, or missing Flash = Battery low Off (normal operation)
Off On
Off Flash
Off Flash
Off On
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Operating Mode Power
The following table shows LED patterns for the TM608 during normal operation. DS US Online On = network available Link On = CPE connected Off = CPE disconnected Off = network not available Tel. 1 8 On = On-hook Flash = Off-hook Slow Flash2 = Line card error Off = disabled On = On-hook Flash = Off-hook
On = Online AC Power Good On Flash = Off-line
Flash = CPE activity1
AC Power Fail
Flash
Off
Off
Off
Off
Slow Flash = Line card error Off = disabled
x3 Flash
Flash Flash
Flash Flash
On Flash
x Flash
x (line)
1. This state is valid only if the Telephony Modem is online. 2. Slow Flash is 1 ash per second. 3. An x indicates the LED state reects the AC Power Good or AC Power Fail status. 4. Line Card Protection indicates foreign voltage present on one or more lines. In this state, the LED pattern ashes all LEDs except for the Telephony LEDs corresponding to the line or lines where the fault was detected, which remain on.
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Patterns: Normal Operation (Telephony Port)
The following table shows the Touchstone Telephony Port 7-segment LED patterns during normal operation. State Normal operation, telephony enabled Battery Telemetry Connection Missing Battery Power in use Normal operation, no telephony enabled Line Card Protection State Cannot boot (corrupt load) Display walking lifting lifting d P dot
The walking pattern lights each outside segment in a circular pattern. In the lifting pattern, the LED cycles through its three horizontal segments. See the Touchstone Telephony Port Installation Guide for details. A Line Card Protection State indicates foreign voltage present on one or more lines. Note: If foreign voltage is detected by the Telephony Modem, all LEDs on the front of the unit will ash and continue to ash until the foreign voltage is removed.
Patterns: Startup Sequence (TM401)
The following table shows LED patterns for the TM401 Telephony Modem during each phase of the startup sequence.
MTA Startup Sequence
If the MTA fails to complete registration, note the LED pattern and call your next level of support. Step 0 1 2-4 Description Power, DS, US, Online Off Flash Off Link Off Flash Off Telephony Off Flash
No Power Self-Test CM Initialization; see CM Startup Sequence below. 5 Telephony DHCP 6 Telephony SNMP/TFTP 7 Telephony RSIP MTA Normal Operation
On On On
Flash On On
Flash Flash Flash
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CM Startup Sequence
If the modem fails to complete registration, note the LED pattern and call your cable operator for assistance. Step Description DS Flash On On US Off Flash On Online Off Off Flash Link Off Off Off
2 Downstream scan/sync 3 Upstream ranging 4 DOCSIS DHCP/TFTP CM Normal Operation
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If the MTA fails to complete registration, note the LED pattern and call your next level of support. Step 0 1 2-4 Description No Power Self-Test CM Initialization Power, DS, US, Online Off Flash see CM Startup Sequence below. On On On Link Off Flash Off Telephone 1 2 Off Flash Off Off Flash Off Battery 1 Off Flash Off 2 Off Flash Off
5 Telephony DHCP 6 Telephony SNMP/TFTP 7 Telephony RSIP MTA Normal Operation
On On On
Flash Off Flash
Off Flash Flash
Off Off Off
Off Off Off
CM Startup Sequence
If the modem fails to complete registration, note the LED pattern and call your cable operator for assistance. Step Description DS Flash On On US Off Flash On Online Off Off Flash Link Off Off Off
2 Downstream scan/sync 3 Upstream ranging 4 DOCSIS DHCP/TFTP CM Normal Operation
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Patterns: Startup Sequence (Telephony Port)
The following table shows the Touchstone Telephony Port 7-segment LED patterns during each phase of the startup sequence. State Hardware Diags DOCSIS Downstream Scanning DOCSIS Ranging DOCSIS DHCP DOCSIS TFTP DOCSIS Data Reg Complete MTA DHCP MTA TFTP MTA Reg with Call Server MTA Reg Complete Display 0 1 2 3 4 d 6 7 8 walking
The walking pattern lights each outside segment in a circular pattern. With no telephony enabled, the LED cycles through its three horizontal segments. See the Touchstone Telephony Port Installation Guide for details.

Power, DS, US, Online Off Flash On On On Link Off Flash On On On 1 Off Flash Flash Off
Telephone 2 Off Flash Off Flash See Note 3 Off Flash Off Off See Note 4 Off Flash Off Off See Note Battery Off Flash Off Off Off Description No power Power-on Self Test Retrieving telephone network information Retrieving telephone line information Activating telephone service
Cable Modem initialization: see Cable Modem Start Up Sequence above
See Note
Note: Phone lines in service ash during the activation phase, then turn on. Phone lines with no service remain off.
If the MTA fails to complete registration, note the LED pattern and call your next level of support.
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Power, DS, US, Online Off Flash On On On
Link Off Flash On On On
Telephone 1 Off Flash Flash Off See Note 2 Off Flash Off Flash See Note 3 Off Flash Off Off See Note 4 Off Flash Off Off See Note
Battery Off Flash Off Off Off
Description No power Power-on Self Test Retrieving telephone network information Retrieving telephone line information Activating telephone service
See Cable Modem Start Up Sequence below
Note: Phone lines in service ash during the activation phase, then turn on. Phone lines with no service remain off.
CM Startup Sequence
If the modem fails to complete registration, note the LED pattern and call your cable operator for assistance. DS Flash On On US Off Flash On Online Link Description
Off Off Downstream scan/sync Off Off Upstream ranging Flash Off DOCSIS DHCP/TFTP CM Normal Operation
The following tables show LED patterns for the TM608 during each phase of the startup sequence.
If the MTA fails to complete registration, note the LED pattern and call your next level of support. Step 0 1 2-4 5 6 7 Description Power, DS, US, Online Link Off Flash Off On On On Telephone Off Flash Off Flash Off Flash
No Power Off Self-Test Flash CM Initialization; see CM Startup Sequence below. Telephony DHCP On Telephony SNMP/TFTP On Telephony RSIP On MTA Normal Operation
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CM Startup Sequence
If the modem fails to complete registration, note the LED pattern and call your cable operator for assistance. Step 2 3 4 Description Downstream scan/sync Upstream ranging DOCSIS DHCP/TFTP DS Flash On On US Off Flash On Online Off Off Flash Link Off Off Off
CM Normal Operation
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Master Debug Off Switch

A master control switch is available in rmware to disable all CM and MTA report levels, reset all ARRIS log display report levels back to their default values, and disable all call processing debugging. Set the master switch by either of the following methods: Set the arrisCmDevReportLevelsMasterOff MIB object to true using an SNMP manager. This MIB object is available through the arrisCmDevMib under the arrisCmDevOperationalSetup MIB object. This object always returns false when queried. From the ARRIS CLI Interface, use the / log master_off command. See Chapter 9 for more information on using the ARRIS CLI Interface. After disabling debugging using the master switch, all debugging that is turned off as a result remains turned off until specically turned on.
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Interpreting Reset Reasons

The Telephony Modem logs reset reasons (patent pending). The log can be displayed using one of the following: SNMP: the arrisCmDevResetReasonLogTable MIB object contains the entire log. The arrisCmDevLastHwResetReason MIB object provides the last reset reason. CLI: the Log sub-mode provides the rrdmp command to dump the log. Note 1: The arrisCmDevLastHwResetReason object is not retained across power-cycles. However, the arrisCmDevResetReasonLogTable object is retained. Note 2: Reset Reason MIB objects are available only through the CM IP address. The following is a list of reset reasons.
Normal Resets
The following reset reasons are due to normal eMTA operations and are usually caused by upgrading or manual resets of the unit. CLI User initiated reset from CLI. BOOTLOAD_DOWNLOAD Bootloader upgrade; only occurs one time when the bootloader has to be updated. ENABLE_20 Potential one-time reset for new installs into a DOCSIS 2.0 plant. This reset is used to enable 2.0 operation. RNG_ABORT The eMTA received a Ranging abort message while operating, and is restarting the ranging process. POWER_ON The eMTA was power-cycled, or the user pressed the Reset button (on Telephony Modems with a Reset button). FIRMWARE_UPGRADE The eMTA has completed upgrading its rmware, and reset to activate the new image. DOCSIS_DEV_RESET The eMTA was reset using the docsDevResetNow object.
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Conguration or Plant-Related Resets
The following list of reset reasons could indicate potential conguration or plant issues. If these resets are frequent and no plant impairments are located, contact ARRIS Technical Support. RF_TX_TIMEOUT The RF transmit time period expired. RF_SCANNING The Telephony Modem failed to register, and reset between scanning attempts. TX_ERRORS Too many transmit errors were encountered.
Firmware Recovery Resets
The following list of reset reasons are due to actions taken by the rmware to recover from internal rmware or hardware errors. If these types of resets are frequent over short periods of time, contact ARRIS Technical Support. FATAL_ERROR BD_ERRORS DS_DMA_1 DS_DMA_2 DS_DMA_3 DS_DMA_4 OS SYSLOG EXCEPTION DELAY_DONE FPGA_PROGRAM QOS_RESOURCES LC_CLK_FAIL WATCHDOG CA_SOCKETFAIL OTHER REASON_OUT_OF_RANGE
Disabling Reset Reason Logging
Use the arrisCmDevResetReasonLogDisable MIB object to control reset logging. You may wish to disable logging during system stress testing, to prevent repeated writes to ash memory (which would shorten ash life). eMTAs without battery backup, in regions with frequent power outages, may also benet. To disable reset logging, set the arrisCmDevResetReasonLogDisable object to true(1) in the CM conguration le. Note: This MIB object is available only from the CM IP address.
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Common Problems Causing No Dial Tone

The following problems are known to cause no dial tone reports. TS4.4 sends an SDP list longer than 512 bytes to the CMS. If the CMS is unable to read a list of that size, upgrading from previous versions of Touchstone rmware could cause a No Dial Tone issue. See the CallP Feature Switch descriptions in the Touchstone Telephony Provisioning Guide for information about reducing the SDP parameter list size. A cached KDC ticket may become invalid under the following conditions: When the modem is booting, if the ToD server is unreachable or provides a time signicantly different from the date that the cached ticked was granted. When changing the MTA IP address during a reboot. When changing the KDC Realm Name (KDC name). When changing the FQDN of the application server (provisioning server or CMS). When changing the shared key between the KDC and the application server.
General Telephony Problems

This section describes common telephony-related problems.
Phantom Dial Pulse
Certain house wiring problems can cause the eMTA to detect spurious phantom dial pulse digits. In some cases, this condition has dialed 0 or 911. If the subscriber is not using pulse-dialing devices, this problem can be eliminated by setting the arrisMtaDevEndPntDialingMethod object to tone(1) for each active line. If set using an SNMP manager, the Telephony Modem stores the settings in non-volatile memory (eliminating the need to modify the conguration le).
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Web-based Troubleshooting Interface

The TS6.1 rmware provides a web-based interface to a status monitoring and troubleshooting subsystem. Status information is available to anyone by using a standard web browser to access the cable modem IP address. A password-protected set of pages provides views of advanced network settings. The following sections describe the screens available from the web interface. The procedure Accessing the Troubleshooting Interface on page 134 provides instructions for accessing the screens.
Standard Screens
Anyone can access the screens described in this section.
Status Screen
The status screen is the index page, and can also be selected by choosing the Status link at any standard screen. The following is an example:
The top section of this page provides the following information: Upstream and downstream settings Hardware and rmware revision
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System uptime Cable modem status Number of computers on the LAN that the modem detected eMTA serial number The bottom section provides the names, MAC addresses, and status of each interface on the eMTA. For subscriber-side data interfaces (Ethernet and USB), the page also reports interface speed in Mb/sec.
HW/SW Versions Screen
The Hardware/Firmware Versions screen provides information about the hardware and rmware revision levels. To display this screen, choose the HW/SW Versions link.
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Event Log Screen
The Event Log screen displays a table of recent events. The eMTA stores the event log in non-volatile memory. To display this screen, choose the Event Log link.
Note: Setting the arrisMtaDevEventHideFQDNAndIPAddress MIB object to enable(0) prevents display of the device FQDN and IP address on the basic Event Log screen. Users with access to the Advanced pages (using the Password of the Day) can always see FQDN and IP address information on the Advanced Event Log screen. See the Touchstone Telephony Provisioning Guide for details about setting this object.
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Registration Status Screen
The Registration Status screen shows the results of the eMTA registration process and current battery telemetry state and serial number. To display this screen, choose the CM State link.
The following states may appear under the CM State listing. Hardware Diags Status of hardware diagnostics. Displayed only if the diagnostics nd a problem. Docsis-Downstream Scanning Status of DOCSIS downstream scanning. Docsis-Downstream Ranging Status of DOCSIS downstream ranging. Docsis-Upstream Ranging Status of DOCSIS upstream ranging. Docsis-DHCP Status of the CM DHCP phase. The Registration Status page also displays the number of attempts required to obtain a CM IP address. Docsis-TFTP Status of the CM conguration le download.
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Docsis-Data Reg Complete Shows whether the modem has completed DOCSIS data registration (Model 5 and later Telephony Modems). Docsis-AC Power Iso ON Data Reg Complete Shows whether the modem has completed DOCSIS data registration. The modem is using AC power and the Standby switch is on (Model 4 Telephony Modems only). Docsis-AC Power Iso OFF Data Reg Complete Shows whether the modem has completed DOCSIS data registration. The modem is using AC power and the Standby switch is off (Model 4 Telephony Modems only). Docsis-Battery Iso ON Data Reg Complete Shows whether the modem has completed DOCSIS data registration. The modem is using battery power and the Standby switch is on (Model 4 Telephony Modems only). Docsis-Battery Iso OFF Data Reg Complete Shows whether the modem has completed DOCSIS data registration. The modem is using battery power and the Standby switch is off (Model 4 Telephony Modems only). Telephony-DHCP Status of the MTA DHCP phase. Telephony-TFTP Status of the MTA conguration le download. Telephony-Reg with Call Server Status of MTA Call Server registration. Telephony-Reg Complete Shows whether the MTA has completed registration (Model 5 and later Telephony Modems). Telephony-AC Power Iso ON Reg Complete Shows whether the MTA has completed registration. The modem is using AC power and the Standby switch is on (Model 4 Telephony Modems only). Telephony-AC Power Iso OFF Reg Complete Shows whether the MTA has completed registration. The modem is using AC power and the Standby switch is off (Model 4 Telephony Modems only). Telephony-Battery Iso ON Reg Complete Shows whether the MTA has completed registration. The modem is using battery power and the Standby switch is on (Model 4 Telephony Modems only).
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Telephony-Battery Iso OFF Reg Complete Shows whether the MTA has completed registration. The modem is using battery power and the Standby switch is off (Model 4 Telephony Modems only). Telephony-ERR-LC Over Current Protection Indicates that one or more phone lines are in protection mode. The front panel LEDs indicate which lines are in protection mode. Battery Mismatch Indicates that the wrong battery has been inserted in the Telephony Modem (see below). If the Battery Part Number is Contact ARRIS as shown below, the battery is either defective or the Telephony Modem has the wrong type of battery installed (for example, an 8.8Ah battery installed in a TM502).
The operational status is No Status Reported if the battery charger has been disabled. Check the Event Log page for a Battery Charger Disabled alarm to verify. Power-cycle or reset the eMTA to re-enable the charger. If you see this display, contact ARRIS Technical Support. Make a note of the hexadecimal code and operational status before calling. The battery serial number is available on most two- and four-line Model 5 Telephony Modems. The following is a list of other messages that may appear in the Battery Serial Number eld: Battery Serial Number Not Supported The Telephony Modem is a Model 4, an early Model 5, or a multiline Telephony Modem. Battery Missing No battery is installed. AC Failed. S/N Temporarily Unavailable Appears when the Telephony Modem is running on battery power. Unable to obtain Battery Serial Number(s) Appears in cases where the serial number is missing or unreadable.
Wireless Router Screen (WTM552/WTM652 only)
The Wireless Router screen shows the Wireless Router Module (WRM) conguration screens inside a frame.
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Note: You can also access the WRM screens directly by manually conguring a local computer to an address on the WRM subnet; the default WRM IP address is 192.168.2.1.
RIP Screens
To access the RIP screen: WTM552/WTM652: Choose the Wireless Router link to display the WRM pages, then choose LAN Setup. Other Telephony Modems: Choose the RIP link. The RIP page allows both viewing and conguration of RIP, using a web browser.
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Other Telephony Modems provide a RIP page that allows viewing (but not changing) the conguration.
Advanced Screens
The following screens require a password of the day (see Chapter 4 for details). Use the Basic link on any screen to return to the standard status pages. Note: Advanced screens contain potentially sensitive information about the network.
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Product Details Screen
The Detailed Status screen provides the following information: eMTA status IP (IPv4 or IPv6, as appropriate) and MAC address parameters system information, including enabled features To access this screen, choose the Product link from any advanced screen.
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DHCP Parameters
The DHCP Parameters screen lists DHCP details for the cable modem and MTA portions of the eMTA, including IPv4 or IPv6 addresses as appropriate. To access this screen, choose the DHCP link from any advanced screen.
The DHCP Parameters screen provides links to CM DHCP and MTA DHCP message trace logs.
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MTA Parameters Screen
The MTA Parameters screen shows MTA-related communications parameters and the value of the CallP Feature switch. To access this screen, choose the MTA link from any advanced screen.
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When the arrisMtaDevPwrSupplyOverTempAlarmControl MIB object is enabled, this screen also displays information about the power supply temperature and status:
Voice Quality Metrics Screen
The Voice Quality Metrics Screen shows quality-related call statistics for a specic MTA line. To access this screen, choose the VQM link from any advanced screen.
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To display metrics, select the appropriate values from the drop-down menus, then click the Submit button: Line Number: 1 to the number of lines on the MTA Call Number: 1 through 10, All to display all stored calls, or Table to display all stored calls in a table format
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Action: one of Display Stats, Clear Line Stats (on the selected line), or Clear All Stats The following is an example of the table report:
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CallP/QoS Statistics Screen
The CallP/QoS Statistics screen shows the MTA CallP state and QoS statistics. To access this screen, choose the CallP/QoS link from any advanced screen. The endpoint states are as follows: State EP_IS EP_RST EP_DISC EP_OOS Description In Service Restart in progress Disconnected Out of Service
The Restart and Disconnected states are as described in the PacketCable Network-Based Call Signaling Protocol Specication (PC-NCS), PKTSP-EC-MGCP-C01-071129.
Note: Currently, the packet counts for the downstream service ows are not incremented and always show 0. At the bottom of the screen, the following controls provide control and display of the CallP signalling log for NCS and SIP messages: The Show Call Signalling Log button displays the CallP signalling log. The Disable Logging button disables CallP signal logging. When logging is disabled, the button name becomes Enable Logging. The Clear button clears the CallP signalling log.
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Conguration Parameters Screen
The Conguration Parameters screen shows the values of common cable modem and MTA conguration parameters. To access this screen, use the Cong Params link from any advanced screen.
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Scanning Override Screen
The Scanning Override screen allows a technician to force the cable modem to look for a carrier on a specied downstream frequency. This screen is password-protected, and does not have a link from the other screens. See Using the Scanning Override Screen on page 136 for instructions on accessing and using this screen.
CM DHCP Log
The CM DHCP Log screen shows a log of CM-related DHCP message trafc. Touchstone eMTAs provide a 25K buffer for CM and MTA message trace logs.
To view the CM DHCP Log screen, select the CM-DHCP link at the bottom of the DHCP Parameters screen. To view the MTA DHCP Log screen, select the MTA-DHCP link at the bottom of the DHCP Parameters screen. Buttons are available for enabling, disabling, and clearing the logs.
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MTA DHCP Message Trace Log
The MTA DHCP Log screen shows a log of MTA-related DHCP message trafc. Touchstone eMTAs provide a 25K buffer for CM and MTA message trace logs.
To view the MTA DHCP Log screen, select the MTA-DHCP link at the bottom of the DHCP Parameters screen.
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MGCP Message Trace Log
The MGCP Log screen shows a log of MGCP message trafc. Touchstone eMTAs provide a buffer to store up to 250 MGCP message trace logs.
To view the MGCP Log screen, select the Show MGCP Log link at the bottom of the CallP/QoS Statistics screen.
WTM552 and WTM652 Web-based Conguration Interface

The WTM552 and WTM652 models provide a web-based conguration interface for the Wireless Router Module (WRM). This section describes the most used screens; see the WTM552 Users Guide or WTM652 Users Guide for complete conguration information. To access the conguration interface, connect a computer to the Ethernet or wireless interface and open the URL http://192.168.2.1/ in a web browser. Note: If you see a Duplicate Administrator screen when attempting to access the conguration interface, the Telephony Modem has detected an attempt by two or more users to access the conguration interface. This may also happen after accessing the interface, changing the computers IP address, and attempting to re-enter. In the latter case, wait for 10 minutes for the original session to time-out.
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Status Screen
The Status screen shows the current status of the rewall and router. This is the rst screen to display when opening the conguration interface.
Login Screen
Use the Login screen to enable conguration of the Wireless Router Module. The Telephony Modem is shipped with no password congured. To access the Login screen, click the Login link at the top of the current conguration interface screen.
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Channel and SSID Screen
Use the Channel and SSID screen to congure basic wireless settings. To access this screen after logging in, click the Wireless Setup link at the left of the current conguration screen and then click the Channel and SSID link when the sub-menu opens.
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Accessing the Troubleshooting Interface

Use this procedure to access the standard and advanced troubleshooting pages.
Access Options
You can access the troubleshooting screens through either the Touchstone Telephony product RF or Ethernet interfaces.
Requirements
You need the following equipment to access the troubleshooting pages: computer with an Ethernet interface and a web browser Ethernet cable (if using the eMTA Ethernet interface) (advanced pages only) the password of the day
Controlling Access to the Interface
The following MIBs control access to the basic and advanced troubleshooting pages.
arrisCmDevHttpLanAccess Values: off, basic, adv, until-registered
Determines which pages are available from the Ethernet port of the eMTA. The value is stored in non-volatile memory.
arrisCmDevHttpWanAccess Values: off, basic, adv
Determines which pages are available from the network attached to the CMTS. The value is stored in non-volatile memory.
arrisCmDevClientSeed
Changing the seed changes the results of the Password of the Day (PWoD). See the Conguration Editor Users Guide for details about the PWoD. Store the seed value in the CM conguration le.
arrisCmDevHttpAdvLink Values: Non-Restricted, Restricted
Determines whether the eMTA shows a link to the advanced pages from the basic pages before the user enters the PWoD. NonRestricted shows links regardless of the password entered. Restricted (default) shows only the links that are accessible with the last password entered. Before entering the PWoD, the basic pages show no link to the advanced pages; the user must manually
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type in the URL address of an advanced page. Place this MIB variable in the CM conguration le, after the arrisCmDevHttpLanAccess and arrisCmDevHttpWanAccess objects.
Action
Perform the following tasks as necessary.

Task Page
Accessing the Standard Pages Accessing the Advanced Pages
135 135
Accessing the Standard Pages
Follow these steps to access the standard troubleshooting pages. 1 Make sure the eMTA is congured to allow access to the pages (see Controlling Access to the Interface on page 134). 2 Obtain the cable modem IP address of the eMTA. Note: If the eMTA has not registered, you can access the pages only from the Ethernet interface. After registration, you can use either the RF or Ethernet interfaces. The Ethernet interface recognizes connections to the address 192.168.100.1, whether or not the modem has registered. To use this address, set your computers IP address to a similar address, such as 192.168.100.2. 3 Start your web browser and access the eMTA. For example, you could use the address http://192.168.100.1/
Accessing the Advanced Pages
Follow these steps to access the advanced troubleshooting pages. 1 Perform steps 1 and 2 of Accessing the Standard Pages above. 2 Obtain the Password of the Day from the PWoD tool. See the Conguration Editor Users Guide for details about the PWoD tool. 3 Start your web browser and access the eMTA, using the address http://192.168.100.1/status.htm (replace the IP address shown with the cable modem IP address if desired). The eMTA displays a web form that prompts you for the password. 4 Enter the Password of the Day in the web form and press Enter. The eMTA displays the Product Details Screen shown on page 119.
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Using the Scanning Override Screen

Use this procedure to access and use the Scanning Override screen. This screen allows you to force the cable modem to limit downstream carrier searches to specic frequencies, reducing the initial time required for ranging and registering after installation. You can also clear the list of frequencies.
Example Screen
The following is an example of the Scanning Override screen. Refer to it when following the tasks in this procedure.
Action
Perform any of the following tasks as needed.

Task Page
Accessing the Scanning Override Screen Specifying a Downstream Frequency Clearing Stored Frequencies
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Accessing the Scanning Override Screen
Follow these steps to gain access to the Scanning Override screen. 1 Connect a computer with a web browser to the eMTA, as described in Accessing the Troubleshooting Interface on page 134. 2 In the browsers address bar, enter the URL:
http://192.168.100.1/scanover.htm
The browser displays a password entry dialog. 3 Enter the password: freq3871 The browser displays the Scanning Override screen. 4 Proceed to one of the other tasks as necessary.
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Specifying a Downstream Frequency
Follow these steps to specify a downstream frequency and optional Upstream Channel Descriptor (UCD). You can specify up to ve frequencies to search; if the eMTA does not nd a carrier on one of those frequencies, it begins the normal scanning process at 861 MHz. 1 Use Accessing the Scanning Override Screen on page 136 to display the Scanning Override screen. 2 Type a frequency, in MHz, in the Downstream Frequency eld. For example, enter 581 to specify 581 MHz. 3 (optional) Enter a UCD identier in the Upstream Channel ID eld. 4 Click the Save Freq button. The eMTA stores the specied frequency and UCD (if specied). The Save Freq action stores the frequency in the cache of the eMTA. This can be used to pre-provision the cable modem to a specic frequency.
Clearing Stored Frequencies
Follow these steps to clear all stored frequencies. The eMTA returns to the default behavior of scanning the downstream spectrum for a data signal. 1 Use Accessing the Scanning Override Screen on page 136 to display the Scanning Override screen. 2 Click the Clear Now button. The eMTA clears the stored frequencies.
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Enabling and Accessing the Troubleshooting CLI

Use this procedure to access the troubleshooting CLI. You can enable CLI access one time (until logging out or rebooting) or permanently (access is available across reboots). CLI access is available for both Telnet and SSHv2 clients.
SSH Login IDs
The following SSH user accounts are supported: User name: pwod Password: customer password of the day
Action
Perform the following tasks as needed.

Task Page
Enabling CLI Access Using the Web Pages Enabling CLI Access Using SNMP Accessing the CLI through Telnet Accessing the CLI through SSH
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Enabling CLI Access Using the Web Pages
Follow these steps to enable CLI access through the web-based interface. 1 Using any web browser, connect to the eMTAs troubleshooting web pages using the CM IP address. Note: You must use the CM IP address to enable CLI access. 2 Enable access to the Advanced web pages (see Accessing the Advanced Pages on page 135 for details). Use the PacketACE MSO Password of the Day tool to generate the correct password. The browser displays the URL in the form http://cm-ipaddr/page.htm. 3 In the browsers address line, replace the page name with techsupport.htm and press Enter. The browser displays the Technical Support page:
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Note: If you see a page not found error, return to step 1 and try again. Do not access any other Advanced pages before accessing the Technical Support page. 4 Enter the password of the day (the same password you used to access the Advanced pages) in the Arris Password eld, set the Telnet Status and SSH Status elds to either tempEnable or permEnable as desired, then click the Submit Request button. 5 Proceed to Accessing the CLI through Telnet.
Enabling CLI Access Using SNMP
Follow these steps to enable CLI access using SNMP. 1 Add the following objects to the CM or MTA conguration le:
arrisCmDevTelnetAllow Set to allow(1) to enable Telnet access, or inhibit(0) to disable
Telnet access.
arrisCmDevSSHAllow Set to allow(1) to enable SSH access, or inhibit(0) to disable
SSH access. 2 Reset the eMTA to apply the new settings. 3 Use an SNMP manager to set the following objects as desired, or set them in the CM or MTA conguration le.
arrisCmDevTelnetEnable Set to disable(0) to disable Telnet access, permEnable(1) to enable Telnet access, or tempEnable(2) to enable Telnet access for one session. The arrisCmDevTelnetAllow object must also be set to allow(1) to enable Telnet access. arrisCmDevSSHEnable Set to disable(0) to disable SSH access, permEnable(1) to enable SSH access, or tempEnable(2) to enable SSH access for one session. The arrisCmDevSSHAllow object must also be set to allow(1) to enable SSH access.
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Accessing the CLI through Telnet
Follow these steps to access the CLI through Telnet. 1 If you have not already done so, use Enabling CLI Access Using the Web Pages on page 138 to make sure CLI access is enabled. 2 From a PC or workstation, start a Telnet program and connect to the CM IP address of the eMTA. The eMTA displays a banner message and an Enter Password> prompt. 3 At the Enter Password> prompt, enter one of the following, depending on your MTA: TS4.1 and newer: the MSO password of the day. Use the PacketACE MSO Password of the Day tool to generate the correct password. Prior to TS4.1: use the password arristi. If the password was entered correctly, the Telephony Modem displays the following login banner:
Arris console is active Command interface Copyright 2007, ARRIS International Inc., All rights reserved. Type help for available commands.
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Accessing the CLI through SSH
Follow these steps to access the CLI through SSH. 1 If you have not already done so, use Enabling CLI Access Using the Web Pages on page 138 to make sure CLI access is enabled. 2 From a PC or workstation, start an SSH program. 3 Connect to the CM IP address of the eMTA as follows: For graphical clients, set up the account with the correct account based on SSH Login IDs on page 138. For command-line clients, enter the account on the command line with the CM IP address. For example, Unix SSH clients use a command similar to: ssh pwod@192.168.42.42 The eMTA displays a banner message and an Enter Password> prompt. 4 At the Enter Password> prompt, enter the password for the account as shown in SSH Login IDs on page 138. Use the PacketACE MSO Password of the Day tool to generate the correct password of the day, if needed. If the password was entered correctly, the Telephony Modem displays the following login banner:
Arris console is active Command interface Copyright 2007, ARRIS International Inc., All rights reserved. Type help for available commands.
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Running Line Card Diagnostics

Use this procedure to manually initiate line card diagnostics on a Touchstone Telephony eMTA line. Line card diagnostics check the following functionality: processor communication power/clock on-hook/off-hook functionality voice frequency ring You start line card diagnostics by setting the ppSurvPortLcDiagRequest MIB object that corresponds to the line to true. This MIB object is found in the ppSurvPortTable, under the ARRIS-specic PACKETPORT-MIB. The eMTA generates either a Voice Line Diag Passed or Voice Line Diag Failed log message to indicate whether the diagnostic succeeded or failed. You can query the ppSurvPortLcDiagLastResult object, also in the ppSurvPortTable, for the results of the last diagnostic run. The value is one of the following: diagnostics-passed(1) slac-revision-failure(2) mpi-failure(3) power-or-clock-failure(4) pcm-failure(5) standby-hook-failure(6) active-hook-failure(7) vf-failure(8) ringing-failure(9) invalid-state-to-init-diags(10) line-is-unprovisioned(11) diagnostics-results-pending(12)
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Action
Follow these steps to run line card diagnostics. 1 If the line that you want to test is in service, take the line out of service using the following steps: a In the NMS, select the eMTA to test and locate the ifTable for that device. b Select the entry in the ifTable that corresponds to the line that you want to disable, and set the ifAdminStatus MIB to down. The entries for the telephony lines are 9 through 20. 2 In the NMS, select the eMTA to test and locate the ppSurvPortTable for that device. 3 Select the entry in the ppSurvPortTable that corresponds to the line that you want to test, and set the ppSurvPortLcDiagRequest MIB to true. The eMTA starts running diagnostics on the line. While the eMTA is running diagnostics, the ppSurvPortMaintState MIB for that line is set to oostrbl-diag(12). 4 Monitor the NMS fault management subsystem for a log message from the eMTA, or monitor the ppSurvPortLcDiagLastResult MIB for a value other than diagnostics-results-pending, to determine when the diagnostics are nished. 5 Restore the line to service, if necessary, by selecting the entry in the ifTable that corresponds to the line that you want to disable, and set the ifAdminStatus MIB to up. The entries for the telephony lines are 9 through 20, corresponding to lines 1 through 12. 6 Check the ppSurvPortLcDiagLastResult MIB and proceed as follows: If the result is. . .
diagnostics-passed(1) invalid-state-to-init-diags(10) line-is-unprovisioned(11) diagnostics-results-pending(12)
Then. . .
The line card is good. Take the line out of service before running diagnostics. Provision the line. Wait for the diagnostics to complete. Call your next level of support.
all others
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Running Loop Diagnostics

Use this procedure to run loop diagnostics on a subscribers phone line. For line card diagnostics, see Running Line Card Diagnostics on page 142.
About Loop Diagnostics
Loop diagnostics include the following tests:

Hazardous Potential Test
Tests for the presence of a foreign AC or DC voltage from tip to ground or ring to ground. Failure conditions are: Tip-ground or ring-ground AC voltage is greater than 50 VRMS Tip-ground or ring-ground DC voltage is greater than 135 V The failure types are shown below, with possible causes and symptoms:
Test Failure Data -DC Tip-Grd Possible Cause Possible Symptoms Normal Test Limits 0 Voltage
Tip shorted to other No dial tone, can not dial equipment power supply out, no phones ring, LC lines in protection state Ring shorted to other No dial tone, can not dial -DC Ring-Grd equipment power supply out, no phones ring, LC lines in protection state Tip shorted to other No dial tone, can not dial +DC Tip-Grd equipment power supply out, no phones ring, LC lines in protection state Ring shorted to other No dial tone, can not dial +DC Ring-Grd equipment power supply out, no phones ring, LC lines in protection state Tip shorted to other No dial tone, can not dial AC Tip-Grd equipment AC power out, no phones ring, loud supply lines or house 60Hz buzz when off hook wiring on line, phone may ring at 60Hz, LC in protection state Tip shorted to other No dial tone, can not dial AC Ring-Grd equipment AC power out, no phones ring, loud supply lines or house 60Hz buzz when off hook wiring on line, phone may ring at 60Hz, LC in protection state
0 Voltage
0 Voltage
0 Voltage
0 Voltage
0 Voltage
Foreign Electromotive Test
Tests for the presence of an AC or DC voltage from tip to ground or ring to ground. Failure conditions are: Tip-ground or ring-ground AC voltage is greater than 10 VRMS
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Tip-ground or ring-ground DC voltage is greater than 10 V (Model 4 Telephony Modems) or 6 V (Model 5 Telephony Modems) The failure types are shown below, with possible causes and symptoms:
Test Failure Data -DC Tip-Grd Possible Cause Possible Symptoms Normal Test Limits
Tip shorted to other No dial tone, can not dial 0 Voltage equipment power supply out, no phones ring, LC lines in protection state Ring shorted to other No dial tone, can not dial 0 Voltage -DC Ring-Grd equipment power supply out, no phones ring, LC lines in protection state Tip shorted to other No dial tone, can not dial 0 Voltage +DC Tip-Grd equipment power supply out, no phones ring, LC lines in protection state Ring shorted to other No dial tone, can not dial 0 Voltage +DC Ring-Grd equipment power supply out, no phones ring, LC lines in protection state Tip shorted to other No dial tone, can not dial 0 Voltage AC Tip-Grd equipment AC power out, no phones ring, loud supply lines or house 60Hz buzz when off hook wiring on phone, phone may ring at 60Hz, LC in protection state Tip shorted to other No dial tone, can not dial 0 Voltage AC Ring-Grd equipment AC power out, no phones ring, loud supply lines or house 60Hz buzz when off hook wiring on phone, phone may ring at 60Hz, LC in protection state
Resistive Faults Test
Tests the tip to ring, tip to ground, and ring to ground DC resistance. Failure condition: tip-ring, tip-ground or ring-ground DC resistance is less than 150 k. This test discriminates between a resistive fault in the loop and a receiver off-hook condition from properly working terminal equipment. The failure types are shown below, with possible causes and symptoms:
Test Failure Data Tip-Grd Possible Cause Tip shorted to cable shield, moisture in cable, house line protection device shorted Tip to Grd. Ring shorted to cable shield, moisture in cable, house line protection device shorted Ring to Grd. Possible Symptoms Normal Test Limits
No dial tone, 60Hz buzz 150k or on line due to longitudi- greater nal imbalance, no incoming calls No dial tone, 60Hz buzz 150k or on line due to longitudi- greater nal imbalance, no incoming calls
Ring-Grd
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Test Failure Data Tip-Ring
Possible Cause
Possible Symptoms
Normal Test Limits
Staple or nail shorting No dial tone, no incom- 150k or Tip and Ring, moisture in ing calls Greater cable, house line protection device shorted Tip to Ring
Receiver Off Hook Test
Failure condition: detection of a non-linear tip-ring DC resistance. The failure types are shown below, with possible causes and symptoms:
Test Failure Data Off Hook Possible Cause Possible Symptoms Normal Test Limits
One of multiple phones Can not receive calls, can On Hook left off hook not get dial tone on other phones in house
Ringers Test
Measures the terminal equipments AC ringer impedance at the frequency of the selected template. Failure condition: the measured equivalent ringer count across tipring is less than 0.175 REN (no phones connected, low REN phone, or broken wire) or greater than 5 REN (too many phones connected). Note 1: 1 REN = 7000 Note 2: Due to offsets in the TM402 line card circuitry, the Ringers test may return small values even when no load (phone) is attached to the line. Note 3: Some CPE devices with electronic ringers present less than 0.175 REN and thus fail the Ringers test. The failure types are shown below, with possible causes and symptoms:
Test Failure Data Possible Cause Possible Symptoms Normal Test Limits
Less Than 0.175 Ringer is open, no phone Phone does not ring Between REN connected, open in cop0.175 and 5.0 per line, phone may actuREN ally have REN value less than 0.175 More Than 5.0 Total REN in multiple Line ring trips after short Between REN phones exceeds 5 REN, ring burst, some phones 0.175 and 5.0 ringer capacitor shorted may ring and others do REN not, low ring loudness on some phones with old bell type ringers.
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Limitations
CAUTION Service affecting Performing loop diagnostics requires the line under test to be rst taken out of service. This must be done manually when using SNMP. The CLI and web-based interfaces provide the option of forcing a line out of service. Note that forcing a line out of service while a call is in progress, drops a call. Perform loop diagnostics only during installation or a scheduled maintenance window, unless the subscriber is unable to use the line. TS6.1 supports Loop Diagnostics only on: TM402, TM502, TM504, and WTM552 Telephony Modems TM508 and TM512 multi-line Telephony Modems TM602, TM604, TM608, and WTM652 Telephony Modems TP402 and TP404 Telephony Ports Loop Diagnostics and Line Card Diagnostics always run together. From any interface, you can start loop diagnostics on a second line while diagnostics are running on another line. However, you cannot start another loop diagnostics run on a line already running loop diagnostics until the tests have completed.
Test Results
You can examine the test results either by walking the arrisMtaDevDiagLoopTable MIB that corresponds to the line under test, or by using the lpresults CLI command (in the Linecard menu). Both SNMP- and CLI-based tests display the date and time of the last test run, and the following possible results for each test: Result Not Started Meaning Action Start (or re-start) the diagnostics.
No tests have been run since the modem was last started. In Progress Diagnostics are still running Invalid State The line must be out of service (OOS) before starting loop diagnostics. Aborted The test could not be completed, possibly because a higher order test failed.
Wait 1020 seconds and try again. Take the line out of service and retry the diagnostics. Check the other tests for failures. Correct any problems and re-try the diagnostics.
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Result Fail
Meaning A test has failed.
Action The results show the values returned by the failing test. Correct any problems and re-try the diagnostics. None. None.
Pass A test has passed. Unsupported Loop diagnostics are not supported on single-line Telephony Modems.
The arrisMtaDevDiagLoopLastResult MIB provides a summary result: diagnostics-passed(1), hazardous-potential-test-failure(2), foreign-emftest-failure(3), resistive-faults-test-failure(4), receiver-offhook-test-failure(5), ringer-test-failure(6), invalid-state-to-init-diags(7), line-is-unprovisioned(8), diagnostics-results-pending(9), not-started(10), or unsupported(11). If more than one a test failed, only the rst failing test is shown. The Telephony Modem stores the results of the last loop diagnostics run for each line since the modem was started or rebooted. If the arrisMtaDevDiagLoopTime MIB is set to midnight on January 1, 1970, no loop diagnostics have been run on that line since the modem was started or rebooted.
Action
Perform one of the following tasks.

Task Page
Running Loop Diagnostics from an SNMP Manager Running Loop Diagnostics from the CLI Running Loop Diagnostics from the Web-based Interface
149 149 151
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Running Loop Diagnostics from an SNMP Manager
Follow these steps to run loop diagnostics from an SNMP network management system. 1 Locate the MTA and line you wish to test. 2 Use the following table to nd the interface index number for the line: Line 1 2 Interface 9 10
3 Take the desired line out of service by setting the associated ifAdminStatus MIB object to down (2). This object is indexed by the interface number; use the interface number for the line found in step 2. For example, ifAdminStatus.9 corresponds to line 1. 4 Set the arrisMtaDevDiagLoopRequest MIB for this line to true(1). This object is indexed by the line number; that is, arrisMtaDevDiagLoopRequest.1 corresponds to line 1. The diagnostics begin running on the line. The tests require about 10 to 20 seconds to complete. 5 After 10 to 20 seconds, retrieve the diagnostics results from the arrisMtaDevDiagLoopTable MIB. 6 See Test Results above to interpret the results.
Running Loop Diagnostics from the CLI
Follow these steps to run loop diagnostics from the Telephony Modem CLI. You must be logged into the CLI before starting this task. 1 Take the line out of service: / callp oos line where. . . line is. . . the line number to test
2 Start the diagnostics: / lc lpdiag line where. . . line is. . . the line number to test
The diagnostics begin running on the line. The tests require about 10 to 20 seconds to complete.
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Note 1: If you see an error message like: Warning: Action is Service Affecting. to force diagnostics Use lpdiagForce
Use the lpdiagForce command to force the line out of service and run loop diagnostics. Note 2: If you see an error message like: Loop diags request already in queue Then loop diagnostics are already running on this line. Wait for 10 to 20 seconds for the current diagnostics run to complete before attempting to start another (you can, however, start diagnostics on another line). 3 After 10 to 20 seconds, enter the following command to see the results: lpresults 4 See Test Results above to interpret the results. 5 Put the line back in service: / callp is line
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Running Loop Diagnostics from the Web-based Interface
Follow these steps to run loop diagnostics from the web-based troubleshooting interface.
CAUTION Service affecting Performing loop diagnostics from the web-based interface give you the option of taking the line under test out of service after conrmation. 1 Access the Advanced pages, following the steps outlined in Accessing the Advanced Pages on page 135. When accessing the Advanced pages for the rst time, the Product Details page appears. If you are at another Advanced page, select the Product link to move to the Product Details page. Note that the Loop Diagnostics is near the bottom of the Product Details page at rst.
2 Select the line to test using the Line Number menu.
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3 Click the Run Diags button to start the test. 4 If the chosen line is in service, the eMTA displays the following warning (note that the Loop Diagnostics section has moved to the top of the page). Click the Force Diags button to continue.
If the chosen line is already running loop diagnostics, the eMTA displays the following warning. Wait for 10 to 20 seconds for the current diagnostics run to complete before attempting to start another (you can, however, start diagnostics on another line).
5 To view the progress of the test, click the Refresh button.
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6 The test typically takes about 10 to 20 seconds to complete. After 10 to 20 seconds, click the Refresh button to show the results. When the test completes, all ve tests are marked either PASS or FAIL as shown in the two examples below.
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Managing Voice Quality Monitoring

You can retrieve stored Voice Quality Monitoring (VQM) data using either SNMP, the CLI, or the web-based interface. TS6.1 and later versions of Touchstone rmware is compatible with draft PacketCable 1.5 requirements for VQM data, as described in RTCP XR VoiP Metrics Package for the Media Gateway Control Protocol, IETF draft-auerbach-mgcp-rtcpxr-06 for NCS, and partially compatible with Session Initiation Protocol (SIP) Package for Voice Quality Reporting Event, IETF draftietf-sipping-rtcp-summary-02 for SIP.
VQM Data
The following list describes the VQM metrics. Call End Time (extension) A timestamp dening the time the call ended. Call Start Time (extension) A timestamp dening the time the call began. Call Duration (extension) The total length of the call time, in hours, minutes, and seconds. Line Number (extension) The phone line used for this call. Remote IP Address (extension) The IP address of the destination endpoint. CW Errors(extension) The number of codeword errors that occurred during the call. CW Error Rate (extension) The ratio of errored codewords to total received codewords during the call. SNR (extension) The signal-to-noise ratio, in dB. MicroReections (extension) Microreection power, in dBc. A microreection is RF energy that is reected back toward the point of origin due to an impedance mismatch. It is not a measure of audio echo. Downstream Power (extension) The downstream power, in dBmV, measured at the eMTA. Upstream Power (extension) The upstream power, in dBmV, measured at the eMTA.
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EQI Average (extension) The average Echo Quality Index (EQI). The EQI is an estimate of the quality of echo signals presented to the LEC. The value displayed is between 0 and 1, with higher values indicating higher echo quality. Low EQI measurements represent a high risk for echorelated problems. EQI Minimum (extension) The minimum measured Echo Quality Index. EQI Maximum (extension) The maximum measured Echo Quality Index. EQI Instantaneous (extension) The last measured Echo Quality Index value. MOS-LQ The estimated Mean Opinion Score for Listening Quality (MOSLQ). Valid range: 10 to 50, corresponding to MOS 10. For example, a value of 35 corresponds to an estimated MOS score of 3.5. A value of 50 (5.0) represents excellent quality and 10 (1.0) represents unacceptable audio. MOS-LQ does not include the effects of delay and can be compared to MOS scores obtained from listening quality (ACR) tests. A value of 127 indicates that this parameter is unavailable. MOS-CQ The estimated Mean Opinion Score for Conversational Quality (MOS-CQ). Valid range: 10 to 50, corresponding to MOS 10, as for MOS-LQ. A value of 127 indicates that this parameter is unavailable. Echo Return Loss The residual echo return loss (RERL), in decibels. RERL may be measured directly by the VoIP-end systems echo canceller or may be estimated by adding the echo return loss (ERL) and echo return loss enhancement (ERLE) values reported by the echo canceller. RERL(dB) = ERL (dB) + ERLE (dB) In the case of a VoIP gateway, the source of echo is typically line echo that occurs at 24 wire conversion points in the network. This can be in the 812 dB range. A line echo canceler can provide an ERLE of 30 dB or more and hence reduce this to 4050 dB. A typical handset would result in 4050 dB of echo loss due to acoustic feedback. Signal Level The voice signal relative level the ratio of the signal level to a 0dBm0 reference, expressed in decibels. Signal level is measured only for packets containing speech energy. This measurement provides a real time indication that the signal level may be excessively high or low.
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signal level = 10 Log10 ( rms talkspurt power(mW) ) A value of 127 indicates that this parameter is unavailable. Typical values are in the 15 to 20 dBm range. Noise Level The ratio of the silent period background noise level to a 0 dBm0 reference, expressed in decibels. noise level = 10 Log10 ( rms silence power (mW) ) A value of 127 indicates that this parameter is unavailable. Loss Rate The fraction of RTP data packets from the source, lost since the beginning of reception. Valid range: 0 (no packet loss) to 255 (nearcomplete packet loss). Duplicated packets and discarded packets are not counted as lost. However, signicantly late packets may be counted as lost. Pkt Loss Concealment The Packet Loss Concealment (PLC) method; describes how the eMTA is concealing lost packets. The value is one of the following: Standard A simple replay or interpolation algorithm is being used to ll-in the missing packet; this approach typically conceals isolated lost packets at low packet loss rates. An enhanced interpolation algorithm is being used; algorithms of this type can conceal high packet loss rates effectively. Silence is being inserted in place of lost packets. No information is available concerning the use of PLC; however, for some codecs this may be inferred.
Enhanced
Disabled Unspecied
Discard Rate The fraction of RTP data packets from the source that have been discarded since the beginning of reception, due to late or early arrival, under-run, or overow at the receiving jitter buffer. Valid range: 0 (no packets discarded) to 255 (nearly all packets discarded). Burst Density The fraction of RTP data packets within burst periods since the beginning of reception that were either lost or discarded. Valid range: 0 (no packets lost/discarded, or no packets received) to 255 (nearly all packets lost/discarded). Gap Density The fraction of RTP data packets, within inter-burst gaps since the beginning of reception, that were either lost or discarded. Valid range: 0 (no packets lost/discarded, or no packets received) to 255 (nearly all packets lost/discarded).
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Burst Duration The mean duration, in milliseconds, of the burst periods that have occurred since the beginning of reception. The duration of each period is calculated based upon the packets that mark the beginning and end of that period. If there have been no burst periods, the burst duration value is zero. Gap Duration The mean duration, in milliseconds, of the gap periods that have occurred since the beginning of reception. The duration of each period is calculated based upon the packet that marks the end of the prior burst and the packet that marks the beginning of the subsequent burst. In the case of a gap that occurs at the beginning of reception, the sum of the timestamp of the prior burst packet and the duration of the prior burst packet are replaced by the reception start time. In the case of a gap that occurs at the end of reception, the timestamp of the subsequent burst packet is replaced by the reception end time. If there have been no gap periods, the gap duration value is zero. Round Trip Delay The most recently calculated round trip time between RTP interfaces, in milliseconds. End System Delay The most recently estimated end system delay, in milliseconds. End system delay is the sum of the total sample accumulation and encoding delay associated with the sending direction and the jitter buffer, decoding, and playout buffer delay associated with the receiving direction. Gmin The gap threshold, the value used for this report to determine if a gap exists. The recommended value of 16 corresponds to a burst period having a minimum density of 6.25% of lost or discarded packets, which may cause noticeable degradation in call quality. During gap periods, if packet loss or discard occurs, each lost or discarded packet would be preceded by and followed by a sequence of at least 16 received non-discarded packets. Lost or discarded packets that occur within Gmin packets of a report being generated may be reclassied as part of a burst or gap in later reports. R Factor A voice quality metric describing the segment of the call that is carried over this RTP session. Valid range: 0 to 100, with a value of 94 corresponding to toll quality voice and values of 50 or less regarded as unusable. This metric is dened as including the effects of delay, consistent with ITU-T G.107 [6] and ETSI TS 101 329-5 [3].
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A value of 127 indicates that this parameter is unavailable. External R Factor A voice quality metric describing the segment of the call that is carried over a network segment external to the RTP segment. The valid range and interpretation are the same as dened for the RTP R factor described above. This metric includes the effects of delay, consistent with ITU-T G.107 and ETSI TS 101 329-5, and relates to the outward voice path from the VoIP termination for which this metrics block applies. A value of 127 indicates that this parameter is unavailable. A value of 0 indicates that no measurement was obtained. Jitter Buf Adaptive Describes the jitter buffer adaptation; one of the following: Adaptive The jitter buffer size is being dynamically adjusted to deal with varying levels of jitter. See the jitter buffer size parameters below for details.
Non-adaptive The jitter buffer size is maintained at a xed level. See the jitter buffer size parameters below for details. Jitter Buf Rate The adjustment rate (J) in adaptive mode, referred to as JB rate in RFC 3611. Valid range: 0 to 15. This parameter is dened in terms of the approximate time taken to fully adjust to a step change in peak to peak jitter from 30 ms to 100 ms such that: adjustment time = 2 J frame size (ms) A value of 0 indicates that the adjustment time is unknown. JB Nominal Delay The current nominal jitter buffer delay, in milliseconds, which corresponds to the nominal jitter buffer delay for packets that arrive exactly on time. JB Max Delay (JB max) The current maximum jitter buffer delay in milliseconds, which corresponds to the earliest arriving packet that would not be discarded. In adaptive jitter buffer implementations, this value may dynamically vary up to JB abs max (see below). JB Abs. Max Delay (JB abs max) The absolute maximum delay in milliseconds, that the adaptive jitter buffer can reach under worst case conditions. If this value exceeds 65535 milliseconds, the report shows a value of 65535. This parameter MUST be provided for adaptive jitter buffer implementations and its value MUST be set to JB max for xed jitter buffer implementations.
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Tx Packets The number of RTP packets transmitted during this call. Tx Octets The number of octets transmitted during this call. Rx Packets The number of RTP packets received during this call. Rx Octets The number of octets received during this call. Packet Loss The percentage of RTP packets lost during this call. Jitter The estimated statistical variance of the RTP data packet interarrival time, in milliseconds. Originator Indicates whether the MTA originated the call: 1 if the MTA originated the call; 0 otherwise. When remote VQM is enabled, the MTA also displays remote VQM data. Remote metrics have the same denitions as local metrics. See Collecting Remote Metrics on page 161 for details.
Interpreting Results
The following table describes the VQM metrics and (where applicable) acceptable ranges. See RFC 3611 for full descriptions of those metrics. Metric names marked with an asterisk (*) are extensions to RFC 3611. Metric
CW Errors* CW Error Rate* SNR* Microreections*
Description
Codeword error count Errored codeword ratio Signal to noise ratio Microreection powerNote 1
Allowed
n/a n/a n/a n/a
Ranges Good
n/a 9.07 35 dB Multiple echoes: 20 dBc @ 1.5 sec 30 dBc @ 1.5 sec 10 dBc @ 0.5 sec 15 dBc @ 1.0 sec Single echo: 10 dBc @ 0.5 sec 20 dBc @ 1.0 sec 30 dBc @ >1.0 sec 3 to 3 50 to 60 > 0.6Note 2 > 0.3Note 2 > 0.7Note 2
Downstream Power*Downstream power at the eMTA Upstream Power* Upstream power at the eMTA EQI Average* Average Echo Quality Index EQI Minimum* Minimum measured EQI EQI Maximum* Maximum measured EQI
n/a n/a 0 to 1 0 to 1 0 to 1
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Metric
Description
Ranges Allowed Good

0 to 1 1.0 to 5.0 1.0 to 5.0 0 to 255 > 0.6Note 2 3.5+ 3.5+ 40+
EQI Instantaneous* Last measured EQI MOS-LQ MOS-CQ Echo Return Loss Signal Level Noise Level Loss Rate Pkt Loss Concealment Discard Rate Burst Density Gap Density Burst Duration Gap Duration Round Trip Delay End System Delay Gmin R Factor External R Factor Jitter Buf Adaptive Jitter Buf Rate JB Nominal Delay JB Max Delay JB Abs Max Delay Tx Packets Listening Quality score Conversational Quality score Residual echo return loss, in dB
Relative voice signal level, in dB, 128 to 12715 to 20 compared to dBm0 Silent period background noise 128 to 127< 70 level, in dB, compared to dBm0 Fraction of RTP data packets lost 0 to 255 0 How the eMTA is concealing lost n/a n/a packets Fraction of RTP data packets dis- 0 to 255 0 carded Fraction of RTP data packets lost or0 to 255 0 discarded within burst periods Fraction of RTP data packets lost or0 to 255 0 discarded within inter-burst gaps Mean duration, in milliseconds, of 0 to 65535 0 burst periods Mean duration, in milliseconds, of 0 to 65535 near Call Duration gap periods Most recently calculated round trip time between RTP interfaces, in 0 to 65535 0 to 60 milliseconds Most recently calculated end 0 to 65535 0 to 120 system delay, in milliseconds Gap threshold 0 to 255 16 Voice quality of the call carried Voice: 90+ 0 to 100 over this RTP session Fax: 7090 Voice quality of the call carried over network segments external to 0 to 100 90+ this RTP session Voice calls: Adaptive Jitter Buffer adaptation n/a Fax calls: Fixed The adjustment rate in adaptive 0 to 15 0 to 15 mode Current nominal jitter buffer delay, Voice: approx. 20ms 0 to 65535 in milliseconds Fax: approx. 70ms Current maximum jitter buffer 0 to 65535 0 to 60 delay, in milliseconds Absolute maximum jitter buffer 0 to 65535 0 to 60 delay, in milliseconds Number of RTP packets transmittedn/a n/a
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Metric
Tx Octets Rx Packets Rx Octets Packet Loss Jitter
Description
Number of octets transmitted Number of RTP packets received Number of octets received Percentage of packets lost Estimated jitter, in milliseconds
Ranges Allowed Good

n/a n/a n/a 0 to 100 n/a n/a n/a n/a <1 approx. 2 ms
Note 1: The value for microreections is displayed as a positive number, but is actually negative. Note 2: EQI measures the potential for poor echo quality. Minimum values in particular may be less than 0.2 for brief durations, especially near the beginning of a call, without subscribers noticing any problems. Short calls (less than 30 seconds) in particular may not allow for accurate EQI measurements.
Collecting Remote Metrics
Touchstone rmware supports recording and display of far-end voice quality metrics. The following conditions must be true for the eMTA to receive farend metrics: The remote MTA must support the RTCP-XR protocol. The call must be up long enough to receive remote data (remote metrics not received display a value of Call too Short). By default, Touchstone rmware complies with PacketCable 1.5 specications (PKT-SP-NCS1.5-I03-070412) for enabling and sending remote VQM data. For NCS loads and default operation, MTAs send VQM data: 1 if the Call Server has not instructed the MTA to disable remote VQM; and 2 the remote MTA requests VQM data. For SIP operation, Touchstone MTAs send remote VQM data upon request from the far end. Note: The arrisDevMtaVqmEnableRemote MIB object can force remote metric data, either on or off, for both SIP and NCS loads. In NCS operation, this object can override directives from the Call Server.
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Action
Perform any of the following tasks as necessary.

Task Page
Conguring Local VQM Reporting Retrieving the Last Call Using SNMP Retrieving VQM Data Using SNMP Retrieving VQM Data Using the CLI Retrieving VQM Data Using the Web-based Interface Setting VQM Thresholds Clearing VQM Data
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Conguring Local VQM Reporting
Follow these steps to congure local Voice Quality Monitoring using SNMP or the CLI (the web-based interface does not support enabling or disabling VQM). VQM is enabled by default with a history buffer size of 10. 1 To enable or disable VQM using SNMP: a Set the arrisMtaDevVqmEnable object to control local collection of VQM data. Use 0 to disable local VQM, or 1 to enable local VQM. b Set the arrisMtaDevVqmEnableRemote object to control remote reporting of VQM data. Use normal(0) to use PacketCable 1.5 rules; forceDisable(1) to force-disable remote VQM; or forceEnable(2) to force-enable remote VQM. c To set the size of the VQM buffer, set the arrisMtaDevVqmHistorySize object. Valid range: 2 to 50 (calls). Default: 10. 2 To enable or disable VQM from the CLI: a Enter the MTA submenu:
mta
b Use the following command to enable or disable collection of local VQM data:
vqLocEnable ag
Where ag is 0 to disable VQM, or 1 to enable VQM. c Use the following command to enable or disable collection of remote VQM data:
vqRemEnable ag
Where ag is 0 to use PacketCable 1.5 rules; 1 to force-disable remote data collection; or 2 to force-enable remote data collection.
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Retrieving the Last Call Using SNMP
Follow these steps to retrieve data for the last completed call using SNMP. See Retrieving VQM Data Using SNMP to retrieve arbitrary call data. 1 Read the arrisMtaDevVqmCallNumberIdentierLastCall object. The eMTA updates the arrisMtaDevVqmCallNumberIdentier object and loads the arrisMtaDevVqmMetricTable with the data for the last call. 2 Walk the arrisMtaDevVqmMetricTable to read the metrics from the specied buffer.
Retrieving VQM Data Using SNMP
Retrieving arbitrary VQM data through SNMP is more complex than the CLI or web-based methods, requiring a multi-step process. To retrieve data for the last completed call, see Retrieving the Last Call Using SNMP above. Follow these steps to retrieve VQM data through SNMP. See Voice Quality Monitoring MIB Objects on page 76 for detailed descriptions of VQMrelated MIB objects. 1 Write the desired line number to the arrisMtaDevVqmLine object. Valid range: 1 to the number of lines supported by the eMTA. The eMTA loads the arrisMtaDevVqmCallNumberTable with pointers to reports for up to the last 10 calls. 2 Walk the arrisMtaDevVqmCallNumberTable to read the buffer IDs: ***** SNMP QUERY STARTED ***** 1: arrisMtaDevVqmCallNumberIds.1 (integer) 19 2: arrisMtaDevVqmCallNumberIds.2 (integer) 16 3: arrisMtaDevVqmCallNumberIds.3 (integer) 14 4: arrisMtaDevVqmCallNumberIds.4 (integer) 12 5: arrisMtaDevVqmCallNumberIds.5 (integer) 11 6: arrisMtaDevVqmCallNumberIds.6 (integer) 9 7: arrisMtaDevVqmCallNumberIds.7 (integer) 6 8: arrisMtaDevVqmCallNumberIds.8 (integer) 4 9: arrisMtaDevVqmCallNumberIds.9 (integer) 2 10: arrisMtaDevVqmCallNumberIds.10 (integer) 1 ***** SNMP QUERY FINISHED ***** Entry 1 is the buffer containing the most recent call (in the above example, buffer 19). Entries containing Empty represent no data for that call (for example, less than 10 calls have been made since the MTA started or since VQM data was cleared). 3 Write the desired buffer number to the arrisMtaDevVqmCallNumberIdentier object. The eMTA loads the arrisMtaDevVqmMetricTable with the contents of the buffer.
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4 Walk the arrisMtaDevVqmMetricTable to read the metrics from the specied buffer:
***** SNMP QUERY STARTED ***** 1: arrisMtaDevVqmMetricValues.1 (octet string) Call End Time: 2: arrisMtaDevVqmMetricValues.2 (octet string) Call Start Time: 3: arrisMtaDevVqmMetricValues.3 (octet string) Call Duration: 4: arrisMtaDevVqmMetricValues.4 (octet string) Line Number: 5: arrisMtaDevVqmMetricValues.5 (octet string) Remote IP Address: 6: arrisMtaDevVqmMetricValues.6 (octet stri CW Errors: 7: arrisMtaDevVqmMetricValues.7 (octet string) CW Error Rate: 8: arrisMtaDevVqmMetricValues.8 (octet string) SNR: 9: arrisMtaDevVqmMetricValues.9 (octet string) MicroReflections: 10: arrisMtaDevVqmMetricValues.10 (octet string) Downstream Power: 11: arrisMtaDevVqmMetricValues.11 (octet string) Upstream Power: 12: arrisMtaDevVqmMetricValues.12 (octet string) EQI Average: 13: arrisMtaDevVqmMetricValues.13 (octet string) EQI Minimum: 14: arrisMtaDevVqmMetricValues.14 (octet string) EQI Maximum: 15: arrisMtaDevVqmMetricValues.15 (octet string) EQI Instantaneous: 16: arrisMtaDevVqmMetricValues.16 (octet string) MOS-LQ: 17: arrisMtaDevVqmMetricValues.17 (octet string) MOS-CQ: 18: arrisMtaDevVqmMetricValues.18 (octet string) Echo Return Loss: 19: arrisMtaDevVqmMetricValues.19 (octet string) Signal Level: 20: arrisMtaDevVqmMetricValues.20 (octet string) Noise Level: 21: arrisMtaDevVqmMetricValues.21 (octet string) Loss Rate: 23: arrisMtaDevVqmMetricValues.23 (octet string) Discard Rate: 24: arrisMtaDevVqmMetricValues.24 (octet string) Burst Density: 25: arrisMtaDevVqmMetricValues.25 (octet string) Gap Density: 26: arrisMtaDevVqmMetricValues.26 (octet string) Burst Duration: 27: arrisMtaDevVqmMetricValues.27 (octet string) Gap Duration: 28: arrisMtaDevVqmMetricValues.28 (octet string) Round Trip Delay: 29: arrisMtaDevVqmMetricValues.29 (octet string) End System Delay: 30: arrisMtaDevVqmMetricValues.30 (octet string) Gmin: 31: arrisMtaDevVqmMetricValues.31 (octet string) R Factor: 32: arrisMtaDevVqmMetricValues.32 (octet string) External R Factor: 34: arrisMtaDevVqmMetricValues.34 (octet string) Jitter Buf Rate: 35: arrisMtaDevVqmMetricValues.35 (octet string) JB Nominal Delay: 36: arrisMtaDevVqmMetricValues.36 (octet string) JB Max Delay: 37: arrisMtaDevVqmMetricValues.37 (octet string) JB Abs. Max Delay: 38: arrisMtaDevVqmMetricValues.38 (octet string) Remote MOS-LQ: 39: arrisMtaDevVqmMetricValues.39 (octet string) Remote MOS-CQ: 40: arrisMtaDevVqmMetricValues.40 (octet string) Remote Echo Return Loss: 41: arrisMtaDevVqmMetricValues.41 (octet string) Remote Signal Level: 42: arrisMtaDevVqmMetricValues.42 (octet string) Remote Noise Level: 43: arrisMtaDevVqmMetricValues.43 (octet string) Remote Loss Rate: 45: arrisMtaDevVqmMetricValues.45 (octet string) Remote Discard Rate: 46: arrisMtaDevVqmMetricValues.46 (octet string) Remote Burst Density: 47: arrisMtaDevVqmMetricValues.47 (octet string) Remote Gap Density: 0 0.00e+00 36 dB 29 dBc -6.0 dBmV 44.0 dBmV 0.468 0.389 0.595 0.389 3.3 3.3 Unavailable -21 dBm0 -58 dBm0 0 % 0 % 0 % 12 % 0 ms 65+ seconds 5 ms 57 ms 16 packets 67 0 15 12 ms 25 ms 60 ms No Remote Data No Remote Data No Remote Data No Remote Data No Remote Data No Remote Data No Remote Data No Remote Data No Remote Data THU JAN 10 16:59:37 2008 THU JAN 10 16:58:21 2008 0h 1m 16s 2 10.1.36.151
22: arrisMtaDevVqmMetricValues.22 (octet string) Pkt Loss Concealment:Standard
33: arrisMtaDevVqmMetricValues.33 (octet string) Jitter Buf Adaptive: Adaptive
44: arrisMtaDevVqmMetricValues.44 (octet string) Remote Pkt Loss Concealment:No Remote Data
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48: arrisMtaDevVqmMetricValues.48 (octet string) Remote Burst Duration: 49: arrisMtaDevVqmMetricValues.49 (octet string) Remote Gap Duration: 50: arrisMtaDevVqmMetricValues.50 (octet string) Remote Round Trip Delay: 51: arrisMtaDevVqmMetricValues.51 (octet string) Remote End System Delay: 52: arrisMtaDevVqmMetricValues.52 (octet string) Remote Gmin: 53: arrisMtaDevVqmMetricValues.53 (octet string) Remote R Factor: 54: arrisMtaDevVqmMetricValues.54 (octet string) Remote External R Factor: 56: arrisMtaDevVqmMetricValues.56 (octet string) Remote Jitter Buf Rate: 57: arrisMtaDevVqmMetricValues.57 (octet string) Remote JB Nominal Delay: 58: arrisMtaDevVqmMetricValues.58 (octet string) Remote JB Max Delay: 59: arrisMtaDevVqmMetricValues.59 (octet string) Remote JB Abs. Max Delay: 60: arrisMtaDevVqmMetricValues.60 (octet string) Tx Packets: 61: arrisMtaDevVqmMetricValues.61 (octet string) Tx Octets: 62: arrisMtaDevVqmMetricValues.62 (octet string) Rx Packets: 63: arrisMtaDevVqmMetricValues.63 (octet string) Rx Octets: 64: arrisMtaDevVqmMetricValues.64 (octet string) Packet Loss: 66: arrisMtaDevVqmMetricValues.66 (octet string) Originator: ***** SNMP QUERY FINISHED ***** 0 7584 606720 7582 606560 1 0 ms
No Remote Data No Remote Data No Remote Data No Remote Data No Remote Data No Remote Data No Remote Data No Remote Data No Remote Data No Remote Data No Remote Data
55: arrisMtaDevVqmMetricValues.55 (octet string) Remote Jitter Buf Adaptive: No Remote Data
65: arrisMtaDevVqmMetricValues.65 (octet string) Interval Jitter:
Retrieving VQM Data Using the CLI
Follow these steps to retrieve VQM data using the command-line interface. This procedure assumes you are already logged into the CLI at the top level. 1 Enter the MTA submenu:
mta
2 Use the vqMetrics command to print the desired report:

vqMetrics line call
where . . . line
is . . . The line number. Valid range: 1 to the highest line on the eMTA. The call number. Valid range: 1 to 10 (where 1 is the most recent call), or 0 to print all calls for the specied line.
call
The eMTA prints a report. Note: The message No data to display for call means that the specied call report has not been lled since the eMTA last started.
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Retrieving VQM Data Using the Web-based Interface
Follow these steps to retrieve VQM data using the web-based interface. 1 Access the Advanced web pages as described in Accessing the Advanced Pages on page 135. 2 Select the VQM link from the menu bar. The Voice Quality Metrics page displays. If there have been no calls since the last reboot, the page displayed is blank as shown below.
3 Select the line number from the Line Number drop-down. Valid range: 1 to the number of lines on the eMTA. 4 Select the call number from the Call Number drop-down. Valid range: 1 to 10, or All to display all call data in a report format, or Table to display all call data in a table format. 5 Click the Submit button. The eMTA displays the selected data.
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Examples:
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Setting VQM Thresholds
Follow these steps to set threshold monitoring. The eMTA sends a Syslog notication if a call does not meet the specied thresholds. 1 Congure event reporting for the VQ Threshold log as described in the Touchstone Telephony Provisioning Guide. The Event ID for this log is 49. 2 To enable threshold monitoring, set the arrisMtaDevVqmThresholdEnable object to the maximum number of VQ Threshold logs desired for reporting a threshold crossing. To disable monitoring, set this object to 0. In practice, a single call may send up to three logs to report metrics for a threshold crossing. To minimize unnecessary network trafc, Touchstone rmware only reports metrics for which values were obtained (for example, if the eMTA does not receive remote metrics, it does not report any). 3 Set the instances in the arrisMtaDevVqmThresholds table to monitor VQM data as follows: Index .16 .17 Parameter MOS-LQ score (0.1 to 5.0) MOS-CQ score (0.1 to 5.0)
4 If you have added these objects to the MTA conguration le, reset the MTA to allow the changes to take effect.
Clearing VQM Data
Follow these steps to clear VQM data for either a single line or all lines. 1 To clear VQM data using SNMP: a To clear a single line, set the arrisMtaDevVqmLine object to the desired line number. Note: You can skip this step if you want to clear all lines. b Write one of the following values to the arrisMtaDevVqmClear object:
0 clear a single line 1 clear all lines
2 To clear VQM data using the CLI: a Enter the MTA submenu:
mta
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b Enter the following command:

vqClear [line]
Where line is the line number to clear. Omit this parameter to clear all lines. 3 To clear VQM data using the web-based interface: a Select the line to clear from the Line Number drop-down menu. Note: You can skip this step if you want to clear all lines. b To clear the line selected in Line Number, select Clear Line Stats from the Action drop-down menu. To clear all lines, select Clear All Lines. c Click the Submit button to perform the selected action.
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SIP Loopback Testing

Use this procedure to congure SIP loopback.
Loopback Support
Touchstone SIP loads support the following loopback types: Media loopbackloopback passes through the DSP on the mirroring side. This is analogous to MGCP netwtest (network continuity test). Packet loopbackre-encapsulates RTP data in IP, UDP, and RTP headers. This is analogous to MGCP netwloop (network loopback). These loopback types are initiated from the Call Agent. TS5.2 and later SIP loads also support remote initiated loopback. Using remote initiated loopback, the MTA starts either media loopback or packet loopback when receiving a call from a phone number provisioned in the sipCfgMediaLoopbackNumber or sipCfgPacketLoopbackNumber MIB objects. When running loopback tests, the MTA automatically goes off-hook without ringing and performs the desired loopback test.
Action
Follow these steps to congure remote initiated loopback. 1 To set a media loopback number, add the sipCfgMediaLoopbackNumber object to the MTA conguration le. 2 To set a packet loopback number, add the sipCfgPacketLoopbackNumber object to the MTA conguration le. 3 After saving the conguration le, restart the MTA to make the changes take effect. 4 To start a loopback test, call any line on the MTA from the numbers specied in the above MIB objects.
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This procedure describes common troubleshooting tasks.
Action
Perform any of the following tasks as needed.

Task Page
Debugging Call-related Features Debugging Signal-related Issues Debugging Fax/Modem Issues Debugging DSP-related Issues Debugging Echo Cancellation Debugging Caller ID Issues Debugging VMWI Issues Debugging Trafc-related Issues Debugging SIP Related Issues
172 173 173 173 174 174 175 175 175
Debugging Call-related Features
Follow these steps to debug Call related features easily reproducible in realtime: 1 Enter Console mode by typing exit if currently in the Main mode. 2 Enable CallP Message Trace:
Console> / callp Call Processing> mgcp 1
3 Perform tests as needed. 4 Turn off CallP Message Trace:

Call Processing> mgcp 0
5 Dump the CallP Feature Switch settings and the Line Record for the line under test:
Call Processing> dlr 1 2
Note: If the issue is related to speech path (i.e. call is still up), wait a few seconds and repeat the command.
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Debugging Signalrelated Issues
Follow these steps to debug signaling issues (e.g. a tone starts, or stops unexpectedly). 1 Enable CallP Signal Trace:
Console> / callp Call Processing> sig 1
2 Run test. 3 If the issue is easily reproducible, enable the CallP Message Trace:
Call Processing> mgcp 1
4 Rerun the test. CallP Signal trace should still enabled at this point. 5 Disable the CallP Signal Trace:
Call Processing> sig 0
6 Disable the CallP Message Trace.
Debugging Fax/Modem Issues
Follow these steps to debug problems with faxes or dial-up modems. 1 Enable the CallP Fax/Modem trace:
Console> / callp Call Processing> trace 6 1
2 Run test. 3 If the issue is easily reproducible, enable the CallP Message Trace. 4 Rerun the test. CallP Fax/Modem trace should still enabled at this point. 5 Disable the CallP Fax/Modem Trace:
Call Processing> trace 6 0
Debugging DSPrelated Issues
Follow these steps to debug DSP issues (for example, a stuck DSP resource). 1 Enable the CallP DSP trace:
2 Run test. 3 If the issue is easily reproducible, enable the CallP Message Trace.
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4 Rerun the test. CallP DSP trace should still enabled at this point. 5 Disable the CallP DSP Trace:
Debugging Echo Cancellation
Follow these steps to debug echo cancellation issues. 1 Enable the CallP Echo Cancellation trace:
2 Run test. 3 If the issue is easily reproducible, enable the CallP Message Trace. 4 Rerun the test. CallP Echo Cancellation trace should still enabled at this point. 5 Disable the CallP Echo Cancellation Trace:
Debugging Caller ID Issues
Follow these steps to debug Caller ID issues. 1 Enable the CallP CallerID trace:
2 Run test. 3 If the issue is easily reproducible, enable the CallP Message Trace. 4 Rerun the test. CallP CallerID trace should still enabled at this point. 5 Disable the CallP CallerID Trace:
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Debugging VMWI Issues
Follow these steps to debug VMWI issues. 1 Enable the CallP VMWI trace using the following command and run the test. trace 4 1 2 If the issue is easily reproducible, enable the CallP Message trace: mgcp 1 3 Re-run the test. CallP VMWI trace should still be enabled at this point. 4 Disable the CallP VMWI trace: trace 4 0 5 Disable the CallP Message trace: mgcp 0
Debugging Trafcrelated Issues
Follow these steps to debug trafc problems due to delay in DNS or IPSEC resulting in trafc hits. 1 Enable the CallP Trafc Debug trace. Run test. 2 If the issue is easily reproducible, enable the CallP Message Trace. 3 Rerun the test. CallP Trafc Debug trace should still enabled at this point. 4 Disable the CallP Trafc Debug Trace. 5 Disable the CallP Message Trace.
Debugging SIP Related Issues
Follow these steps to debug SIP related issues. 1 Access the SIP commands by entering:
Console> / callp
2 Enable SIP call trace messaging by entering:

Call Processing> / sip_callleg 1
3 Enable SIP registration messaging by entering:

Call Processing> / sip_reg 1
4 Disable SIP call trace and registration messaging:

Call Processing> / sip_callleg 0 Call Processing> / sig_reg 0
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This chapter describes the purpose and usage of the ARRIS Password of the Day (PWoD) tool. Touchstone rmware provides a command-line interface (CLI), and a webbased troubleshooting interface (see Chapter 3, Troubleshooting for details) consisting of two parts: Standard pages, available (by default) to both subscribers and operators. Advanced pages, available only by entering a password. These pages may contain sensitive information. The password changes daily for further protection. The PWoD tool generates the appropriate password to access the CLI, and the advanced troubleshooting pages.
About the Password of the Day Tool

The PWoD tool, ARRISpwod.exe, is available on the TS6.1 rmware CD. It is a Windows application, with the following requirements: Windows 98, Windows NT, Windows 2000 or Windows XP Microsoft.Net plus Service Pack 2. The installer provides this package if required. Internet Explorer version 5.1 or newer. The newest version of Internet Explorer is available at the Microsoft web site http:// www.microsoft.com/windows/ie/default.asp. The PWoD tool can create a single password, or a list of passwords for a range of days (up to 365). For added security, you can also dene a seed value used to generate the passwords. Changing the seed requires use of the ARRIS Conguration Tool, a separate utility, to specify the seed value in the eMTA conguration le.
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Using the PWoD Tool

This procedure provides instructions for using the PWoD tool. Before performing any of the tasks in this procedure, double-click the le to start the PWoD tool. The following diagram shows the tool.
Action
Perform the following tasks as needed.

Task Page
Generating a Single Password Generating a List of Passwords Changing the Seed Generating a Operator-Dened Password
178 179 179 180
Generating a Single Password
Follow these steps to generate a single password. 1 Start the PWoD tool, if you have not done so already. 2 Check the Use Default Seed checkbox. 3 Set the Begin Day and End Day dates to the same date (the default for both elds is the current date). 4 Click the Congure Password of the Day button. The Password of the Day appears in the text box at the right of the PWoD tool window. You can select and copy the password as needed.
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Generating a List of Passwords
Follow these steps to generate a list of passwords. 1 Start the PWoD tool, if you have not done so already. 2 Check the Use Default Seed checkbox. 3 Set the Begin Day and End Day dates to the range of days that you want to generate passwords for (the default for both elds is the current date). 4 Use the Browse button to specify a le name and location for the output le. 5 Click the Congure Password of the Day button. The Password of the Day for the rst day appears in the text box at the bottom of the PWoD tool window. The PWoD tool writes the list of passwords to the specied le. The le contains a list of dates and the associated password for that day.
Changing the Seed
The PWoD tool can use a default seed to generate the password of the day. For added security, you can create a different seed to change the password pattern. Follow these steps to change the seed. 1 Start the PWoD tool, if you have not done so already. 2 Enter a new seed value (4 to 8 ASCII characters) in the Seed eld at the top of the PWoD window. Make sure the Use Default Seed box is not checked. The encoded seed appears in the DES encoded eld. Note: The Touchstone eMTAs also need to have the changed seed so that their internal PWoD generators remain in sync with the external tool. Write the DES encoded seed to the arrisCmDevHttpClientSeed MIB object in the eMTA conguration le. Example seed values: abCd1234 Abc#$& *!() 1_? A1h53 abcdEFGH 3 If you want to save the seed, make sure the Save Seed box is checked. The PWoD tool saves the new seed to a le called password.dat, in the directory where the PWoD is located. Make sure that any computer that can access a password le is reasonably secure.
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Generating a Operator-Dened Password
TS5.2 and later versions of Touchstone rmware support an alternate, operator-dened password, to access the CLI and advanced web pages. The password is encrypted using the PWoD tool and stored in the CM or MTA conguration le. Note: The normal Password of the Day is still accepted after setting an operator-dened password. Follow these steps to generate an alternate password. Use the following screen as an example.
1 Start the PWoD tool, if you have not done so already. 2 Enter the operator-dened password (4 to 8 ASCII characters) in the Seed eld at the top of the PWoD window. Make sure the Use Default Seed box is not checked. 3 Click the Calculate Password of the Day button. The encoded password appears in the DES encoded eld. 4 Add the encoded password to the CM or MTA conguration le as follows, removing the periods. The following example uses the encoded password in the gure above:
SnmpMib=arrisCmDevSinglePasswd "0A7C46132A02B29E"
5 Reset the eMTA to set the operator-dened password.
5
Operating Modes

Touchstone rmware supports a low-level CLI interface to the eMTA for troubleshooting purposes. This chapter describes the available commands. See Enabling and Accessing the Troubleshooting CLI on page 138 for instructions.
The CLI has two different operating modes. Each mode provides a different set of commands. Mode Main Prompt
MAIN>
Description
Provides cable modem troubleshooting commands. Chapter 6 describes the Main mode commands. Console Console> The initial mode when you rst enter the CLI. Provides overall system and MTA troubleshooting commands. Each mode has a series of sub-commands. All commands are case sensitive. Use the help command at any level to view a list of available commands at that level.
Console Mode Commands

The CLI starts up in Console mode. This mode contains overall System and MTA troubleshooting commands. In Console mode, the prompt is Console>.
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Commands may be abbreviated to the number of characters of the command required to make the command unambiguous with all other available commands at that level. For example, the / callp command enters the Call Processing sub-menu, but this command can be abbreviated to / ca. Note that typing / c may not be used to enter the Call Processing sub-menu in this case since c is ambiguous (multiple commands begin with c). In fact, entering c from the Console menu executes the co command.
Moving Between Modes
/ log
Changes to the Log sub-mode. See Log Sub-Mode Commands on page 186.
/ ash
Changes to the Flash sub-mode. See Flash Sub-Mode Commands on page 192.
/ power
Changes to the Power sub-mode. See Power Sub-Mode Commands on page 197.
/ rf
Changes to the RF sub-mode. See RF Sub-Mode Commands on page 201.
/ inet
Changes to the Inet sub-mode. See Inet Sub-Mode Commands on page 216.
/ tlm
Changes to the Telemetry sub-mode. See Telemetry Sub-Mode Commands on page 217.
/ disp
Changes to the Display sub-mode. See Display Sub-Mode Commands on page 220.
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/ system
Changes to the System sub-mode. See System Sub-Mode Commands on page 221.
/ module
Changes to the Module sub-mode. See Module Sub-Mode Commands on page 249.
/ mta
Changes to the MTA sub-mode. See MTA Sub-Mode Commands on page 251.
/ cm
Changes to the CM sub-mode. See CM Sub-Mode Commands on page 268.
/ dhcp
Changes to the DHCP sub-mode. See DHCP Sub-Mode Commands on page 272.
/ dsp
Changes to the DSP sub-mode. See DSP Sub-Mode Commands on page 276.
/ callp_cp
Changes to the CallP sub-mode. See CallP Sub-Mode Commands on page 303.
/ sec
Changes to the Security sub-mode. See Security Sub-Mode Commands on page 334.
/ lc
Changes to the Linecard sub-mode. See Linecard Sub-Mode Commands on page 344.
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/ wrm
Changes to the Wireless Router Module sub-mode. See Wireless Router Module Sub-Mode Commands on page 360.
/ dp
Changes to the Datapath sub-mode. See Datapath Sub-Mode Commands on page 357.
/ rip
Changes to the RIP sub-mode. See RIP Sub-Mode Commands on page 393.
co
Enters Main mode. See Chapter 6.
quit
Returns to the Console> prompt from any sub-mode.
General Console Commands
status
Displays Telephony Modem information, including the model number and le name of the current rmware load. Example:
[ 62] Console> status status Hardware Model Hardware Type CPU Type Chip Version Reg Firmware Revision Firmware Compiled By Firmware Build Time Firmware Build View Application Status Boot Revision Download Revision Flash Part Downstream Frequency
TM504G GEN4 Puma-3 0x00120204 TS050222_081607_MODEL_4_5_6_TELNET_ON ccbuild Thu Aug 16 21:16:33 EDT 2007 TS050222_081607 GOOD 06.03 0x0002 AM29LV320MB 717.000 MHz
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Upstream Frequency
36.200 MHz
!reset !rdefault
Reboots the Telephony Modem.
Resets the Telephony Modem non-volatile memory to factory default settings.
history
Displays a list of recently used CLI commands. The following is an example output: 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 : : : : : : : : : : : : : : : : dlr 1 2 dlr 2 2 dst / system help system sys / log disp / fl do se status / callp help m 1 his
To re-execute a command, type !<index> where index is the index shown preceding the command in the history display. For example, to re-execute the do se command, type !51 and press Enter.
!logout persist
Ends the console session.
Syntax: persist {1 | 0} Controls logging of report levels after a CLI session has ended or over a reboot. Use persist 1 to enable persistent logging. Persistent logging remains in effect until an operator uses persist 0 to cancel logging so ARRIS recommends caution when using this command. You can also set persistent logging using the arrisCmDevEnableLoggingPersistence MIB.
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Log Sub-Mode Commands

You can enter a Log sub-mode command without entering Log sub-mode by preceding any of the following commands with / log. In Log sub-mode, the prompt is Log Utilities>.
/ default
Returns to the Console> prompt.
Syntax: default {setting} Sets ARRIS display/ash report levels to default. The parameters are: 0: sets display report levels to default 1: sets ash report levels to default Example: [ 67] Log Utilities> default 0 default 0 14:29:25 RT 10 tCLI Saving parameters to flash Return Status: 0
display
Syntax: display [logType setting] Show or set ARRIS display report levels. Use display with no parameters to show report levels. To set report levels, the parameters are: logType The log report type to set, as follows:
*All report types 01SYS 02MEM 03FLASH 04FLASHDEBUG 05TLM 06WDTDIAG 07WDT 08DISPLAY 09SWDNLD 10NVM 11NVMDEBUG 12DSP 13DSPERROR 37PPDB 38PPDB_DBG 39MTA 40ROOTSM 41PROVSM 42PPMTC 43PPFSM 44PPFSM_SWR 45PPFSM_DB 46LINEFSM_SWR 47LINEFSM_DB 48LINEFSM 49PPMTC_CLI 50ALM
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14QERROR 15RESET 16TASKERROR 17ARP_SYS 18DP 19DP_DIAG 20DP_DEBUG 21CALLP_SYS 22CALLP_EPP 23CALLP_DBG 24CALLP_TRC 25CALLP_TRC_EPPR 26CALLP_TRC_EPPTONE 27CALLP_TRC_EPPTMR 28CALLP_MSG 29CALLP_EVT 30CALLP_QOS_DBG 31CALLP_QOS_ERR 32CALLP_DYN 33CALLP_STATS 34CALLP_DNS 35SNMP 36SNMP_DBG
51ALM_DBG 52HPNA 53SWERR 54LC 55TI 56PCSEC 57RTCP_DEBUG 58AVLLIB 59RTCP_TRC 60LOG_AUTO 61EXT_EXC 62LOG_USB 63LOG_ALT 64SIP_DC 65LOG_SIP_STACK 66LOG_SIP_DBG 67LOG_SIP_STATE 68LOG_SIP_INPUT 69LOG_SIP_STACKDBG 70LOG_ETH 71LOG_WRM 72LOG_WRM_DEBUG 73LOG_RF
setting
0: disable display report level 1: enable display report level
Example: [ 83] Log Utilities> display 53 1 display 53 1 Display enabled for logType 53 (SWERR) 14:36:38 RT 10 tCLI Saving parameters to flash Return Status: 0
ash
Syntax: ash [logType [setting]] Show or set ARRIS ash report levels. Use ash with no parameters to show report levels. To set report levels, the parameters are: logType The log report type to set. See display on page 186 for a list of report types. setting
0: disable ash report level
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1: enable ash report level
Example: [ 88] Log Utilities> flash 53 1 flash 53 1 Flash logging enabled for logType 53 (SWERR) 14:51:36 RT 10 tCLI Saving parameters to flash Return Status: 0
dump
Syntax: dump {logtype} [number] Displays the last specied number of ash logs of the specied log type. The parameters are: logtype The log report type to set. See display on page 186 for a list of report types. Use * to display all report types. number The number of logs to display of the specied log type. Omit this parameter to display all logs. Example:
[131] Log Utilities> fldump * 16 fldump * 16 Displaying the last 16 flash logs: Displaying Log History block (oldest to newest):
Displaying Log block (oldest to newest): 13:27:23 RT 15 TCBT 00:54:17.83 15 CMRT 12:48:54 RT 15 TCBT 15:49:46 RT 15 tCLI 10:43:14 RT 15 TCBT 10:23:08 RT 15 tCLI 10:45:54 RT 15 TCBT 10:47:33 RT 15 tCLI 10:50:57 RT 15 TCBT 14:49:29 RT 15 tCLI 12:12:04 RT 15 CMRT 16:05:18 RT 15 TCBT 21:32:22 RT 15 tCLI 21:45:12 RT 15 TCBT 13:52:33 RT 15 tCLI 08:38:49 RT 15 TCBT Resetting with reason SYSLOG_DELAY Resetting with reason RF_SCANNING Resetting with reason SYSLOG_DELAY Resetting with reason CLI Resetting with reason SYSLOG_DELAY Resetting with reason CLI Resetting with reason SYSLOG_DELAY Resetting with reason CLI Resetting with reason SYSLOG_DELAY Resetting with reason CLI Resetting with reason RF_SCANNING Resetting with reason SYSLOG_DELAY Resetting with reason CLI Resetting with reason SYSLOG_DELAY Resetting with reason CLI Resetting with reason SYSLOG_DELAY
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Return Status: 0
exc
Syntax: exc {setting} Enables or disables exception ash logging. Use 0 to disable exception ash logging, 1 to enable exception ash logging. Example: [115] Log Utilities> exc 1 exc 1 15:15:24 RT 10 tCLI Saving parameters to flash Exception flash logging: ON Return Status: 0
dexc
Syntax: dexc [number] Displays the last specied number of exception ash logs. Omit the number to display all stored exception logs. Example:
[ 3] Log Utilities> dexc 5 dexc 5 Displaying the last 5 flash logs of type 0 (EXCEPTION): Displaying Log History block (oldest to newest): Displaying Log block (oldest to newest): Return Status: 0
arris_ts
Syntax: arris_ts {setting} Enables and disables time-stamping for ARRIS logs. The setting is one of the following: 0: Off 1: Sequential 2: Realtime (if possible) Example: [ 7] Log Utilities> arris_ts 2 arris_ts 2 Arris Timestamping: Realtime (if possible) Return Status: 0
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ti_ts
Syntax: ti_ts {setting} Enables and disables time-stamping for TI logs. The setting is one of the following: 0: Off 1: Sequential 2: Realtime (if possible) Example: [ 10] Log Utilities> ti_ts 1 ti_ts 1 TI Timestamping: Sequential Return Status: 0
foreground
Syntax: foreground {1 | 0} Enables and disables foreground printing. Use 0 to disable printing, or 1 to enable printing. Example: [ 13] Log Utilities> foreground 1 foreground 1 Foreground Printing: ON Return Status: 0
master_off
Turns all Report Levels off and sets Logits to default. Example:
[ 16] Log Utilities> master_off master_off Turning Off all Report Levels and setting LogIt to its default values 15:29:44 RT 10 tCLI Saving parameters to flash 15:29:44 RT 10 tCLI Saving parameters to flash Turning Off all MTA Report Levels and Callp Traces Return Status: 0
buffer
Displays debug messages that were generated before registration completed. Example:
[ 14] Log Utilities> buffer Buffer 10:41:48 RT 53 tMVX_C Recvd codec not in profile, tcid 2 payload 127 event 149 10:58:57 RT 10 TLIN Saving parameters to flash
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10:58:58 RT 11:51:36 RT 11:51:36 RT 11:54:52 RT 11:54:54 RT 08:05:41 RT 13:30:30 RT 13:30:31 RT 00:00:19.34 00:20:51.61 00:01:06.75
03 01 01 10 03 15 10 03 15 15 15
tFLASH tTLM tTLM TLIN tFLASH TCBT TLIN tFLASH tCLI CMRT TCBT
NVM Write TLM Log: Batt(1) State: BATTERY TEST IN PROGRESS TLM Log: Batt(1) SubState: Test in Progress, Battery Test Saving parameters to flash NVM Write Resetting with reason SYSLOG_DELAY Saving parameters to flash NVM Write Resetting with reason CLI Resetting with reason RF_SCANNING Resetting with reason SYSLOG_DELAY
!elog
Erases the ARRIS LOG block. Example: [ 18] Log Utilities> !elog !elog 15:31:24 RT 10 tCLI Saving parameters to flash Return Status: 0
rrdmp
Dumps the reset reasons log. The log is a text display of the arrisCmDevResetReasonLogTable MIB object. Example:
[ 63] Log Utilities> rrdmp FRI DEC 07 19:39:19 2007 Resetting FRI DEC 07 19:39:17 2007 Resetting FRI DEC 07 19:39:15 2007 Resetting FRI DEC 07 19:39:12 2007 Resetting FRI DEC 07 19:39:08 2007 Resetting FRI DEC 07 19:38:59 2007 Resetting FRI DEC 07 19:38:54 2007 Resetting FRI DEC 07 19:38:22 2007 Resetting FRI DEC 07 19:37:40 2007 Resetting Empty with with with with with with with with with reason reason reason reason reason reason reason reason reason EXCEPTION CLI CLI CLI DELAY_DONE DS_DMA_1 QOS_RESOURCES FPGA_PROGRAM FATAL_ERROR
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Flash Sub-Mode Commands

You can enter a Flash sub-mode command without entering Flash sub-mode by preceding any of the following commands with / ash. In Flash submode, the prompt is Flash>.
/ ashinfo
Displays miscellaneous ash information. Example:

[ 13] Flash> flashinfo flashinfo Bank Status: DOCSIS + APP
Flash Info Tables: RAM NVM_A NVM_B --------------------------------------------------------Location: 0x95fb1614 0xb0010000 0xb0020000 Orientation: 0x00000000 0x00000000 0x00000000 DOCSIS start: 0xb0030000 0xb0030000 0xb0030000 APP start: 0xb0130000 0xb0130000 0xb0130000 PUMA4 DSP start: 0xffffffff 0xffffffff 0xffffffff VDSP DSP start: 0xffffffff 0xffffffff 0xffffffff NVM Revision: 0x0006 0x0006 0x0006 Flash Part: End of SDRAM: Last Addr Written: Last Value Written: Current Boot Rev: Embedded Boot Rev: Current DL Revision: Current DL HW Type: Download Control: DL status: Bank to Prg: Force SW Upgrade: DOCSIS DL Protection: HW DL Protection: HW Mask Protection: AM29LV320MB 0xb6000000 0xb002fffe 0xe256 06.03 06.03 0x0002 0x0004
0x8 0x0 0x0 0x1 0x1 0x1
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DL Rev Protection: new orientation: new begin sect: begin DOCSIS sect: end DOCSIS sect: begin new DOCSIS sect: end new DOCSIS sect: new app ptr: begin SW sect: end SW sect: num block: block offset: current length: total length: new app hdr: new hdr size: ram crc accum: Return Status: 0
0x1 0x0 0x0000 0x0000 0x0000 0x0000 0x0000 0x00000000 0x000a 0x0046 0x0000 0x00000 0x00000000 0x00000000 0x00000000 0x00000 0x0000
device
Displays the ash devices properties. Example:

[ 2] Flash> device device Flash Part: Flash ID: Flash Size: Flash Sectors: Typical Sect Erase: Max Sect Erase: Max Word Erase:
AM29LV320MB 0x00011a00 0x00400000 71 500000 us 3500000 us 100 us
Sectors | Starting Addresses -------------------------------------------------------0 - 3 | 0xb0000000 0xb0002000 0xb0004000 0xb0006000 4 - 7 | 0xb0008000 0xb000a000 0xb000c000 0xb000e000 8 - 11 | 0xb0010000 0xb0020000 0xb0030000 0xb0040000 12 - 15 | 0xb0050000 0xb0060000 0xb0070000 0xb0080000 16 - 19 | 0xb0090000 0xb00a0000 0xb00b0000 0xb00c0000 20 - 23 | 0xb00d0000 0xb00e0000 0xb00f0000 0xb0100000 24 - 27 | 0xb0110000 0xb0120000 0xb0130000 0xb0140000 28 - 31 | 0xb0150000 0xb0160000 0xb0170000 0xb0180000 32 - 35 | 0xb0190000 0xb01a0000 0xb01b0000 0xb01c0000 36 - 39 | 0xb01d0000 0xb01e0000 0xb01f0000 0xb0200000 40 - 43 | 0xb0210000 0xb0220000 0xb0230000 0xb0240000 44 - 47 | 0xb0250000 0xb0260000 0xb0270000 0xb0280000 48 - 51 | 0xb0290000 0xb02a0000 0xb02b0000 0xb02c0000 52 - 55 | 0xb02d0000 0xb02e0000 0xb02f0000 0xb0300000
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56 - 59 60 - 63 64 - 67 68 - 70 END
| | | | |
0xb0310000 0xb0350000 0xb0390000 0xb03d0000 0xb0400000
0xb0320000 0xb0360000 0xb03a0000 0xb03e0000
0xb0330000 0xb0340000 0xb0370000 0xb0380000 0xb03b0000 0xb03c0000 0xb03f0000
nvmstatus
Displays and veries checksum on NVM banks. Example:

[ 4] Flash> nvmstatus nvmstatus NVM Banks: Location: Checksum: Status: NVM_A NVM_B RAM
0xb0010000 0xb0020000 0x94934970 0xc439e256 0xc439e256 GOOD GOOD Size=0x1fe0, Used=0x1dd8, Empty=0x0208 Size=0x8000, Used=0x5c68, Empty=0x2398 Size=0x2000 Size=0x3ffc TS050312_022508B
MFG: Addr=0x94934990, NVS: Addr=0x94936970, DOCSIS Logs: Addr=0x9493e970, ARRIS Logs: Addr=0x94940970, Firmware Build View
NVRAM Contents: MFGID - 89 RF Cal Revision - 00000003 Serial Number - 746N5333200803 MSN - 1 ISN - BSPC74O30100150 MFGStatus - *** Empty *** Product Release - 00000002 Product Type - 00000006 010A1AA4 Functional Revision - 02 Ethernet IP address - 192.168.100.1 Ethernet IP Mask - 255.255.255.0 Ethernet MAC address - 00:15:A2:1A:72:05 Cable MAC address - 00:15:A2:1A:72:06 MTA MAC address - 00:15:A2:1A:72:07 USB/HPNA MAC address - *** Empty *** RF Power Table - Valid BPI Certificate - Valid IP ADDR for CERT - 192.168.100.10 Telnet Settings - ENABLED_HTTP, DISABLED_SNMP SSH Settings - ENABLED_HTTP, DISABLED_SNMP Secure Download - Enabled Exception Logging - Disabled WAN Http Setting - 3 LAN Http Setting - 3
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DOCSIS 2.0 Enable - Enabled Factory Mode - Disabled BPI-23 Enable - *** Empty *** WDT Enable - *** Empty *** Charger FW Rev - 03.00 Charger Flash - *** Empty *** Charger Highest Temp - *** Empty *** Factory Load Rev - 00030207 DHCP SERVER Enable - *** Empty *** Inet Isolation Setting - *** Empty *** Option177 Setting - *** Empty *** DOCSIS 1.0+ Setting - *** Empty *** Op Mode Enable - *** Empty *** DEA Enable - *** Empty *** Modem Tone Reversal - *** Empty *** Logging Persistence - *** Empty *** Loop Voltage Policy - 4 Loop Voltage Timer - *** Empty *** Sine Ringing Bitmap - *** Empty *** Loop Boost Bitmap - *** Empty *** 8 Channel DSP Option Key - Hardware Unavailable (Disabled) SSH Key Info - 427 bytes stored 1.5V Rail Setting - *** Empty *** Vbl Setting - *** Empty *** Preset scan freqs: Return Status: 0
bankstatus
Displays and veries the rmware banks. Example: [ 5] Flash> bankstatus bankstatus DOCSIS Bank Info: Location: Zip Header integrity: CRC of Zip Bank: Total File Size: Zip Size: Zip CRC: Unzip Size: Unzip CRC: Load Start: Run Address: Compression Type: Download Rev: Download HW Type:
0xb0030000 GOOD GOOD 0x001fb540 0x000f9ee2 0x0206 0x00431f40 0x9a98 0x94001000 0x94001000 0x02 0x0002 0x0004
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Download HW Mask: Concatenated Image: APP Bank Info: Location: Zip Header integrity: CRC of Zip Bank: Total File Size: Zip Size: Zip CRC: Unzip Size: Unzip CRC: Load Start: Run Address: Compression Type: Download Rev: Download HW Type: Download HW Mask: Concatenated Image: Puma4 Bank Info: Location: Zip Header integrity: VDSP Bank Info: Location: Zip Header integrity: Return Status: 0
0x001e9fff 0x00000000
0xb0130000 GOOD GOOD 0x001fb540 0x001015cf 0x9edf 0x0045dd01 0x5ddd 0x94432f40 0x94001000 0x02 0x0002 0x0004 0x001e9fff 0x00000000
0xffffffff BAD
0xffffffff BAD
checklock
Checks for locked ash sectors. Example: [ 7] Flash> check check Starting flash sector protection analysis LOCKED Sectors Detected! --------------------Sector | Address --------------------023 | 0xb0100000 024 | 0xb0110000 025 | 0xb0120000 026 | 0xb0130000 ...
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Return Status: 0
download SubMode
Internal use only: These commands control rmware downloads through the CLI.
Power Sub-Mode Commands

These commands are used by the power supply designers to turn on or turn off selected circuitry. You can enter a Power sub-mode command without entering Power sub-mode by preceding any of the following commands with / power. In Power sub-mode, the prompt is Power>. Note: Many of these commands disable the UART communications or cause the modem to lose communications with the upstream.
powerstat
Displays the status for all of the powered areas of the modem. Example: [ 2] Power> powerstat Register value = c01b90 USB Controller: on Watchdog : on UART 0 : on UART 1 : on I2C controller : off DOCSIS Bridge : on GPIO controller : on External Mem IF : on UHPI controller : off TDM : off On-chip RAM : on On-chip ROM : on PDMA : on PGA : on DES : on Timer 0 : on Timer 1 : on EMAC 0 : on MDIO : on CODEC : off ePHY PLL : on USB Core : on USB PLL : on VLYNQ : on VLYNQ CLK : on
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DOCSIS PLL : Return Status: 0
on
usb
Syntax: usb {1 | 0} Controls power to the USB port, if installed.
wdt
Syntax: wdt {1 | 0} Controls power to the watchdog timer.
uart0
Syntax: uart0 {1 | 0} Controls power to UART0.
uart1
Syntax: uart1 {1 | 0} Controls power to UART1.
i2c
Syntax: i2c {1 | 0} Controls power to the I2C bus.
gpio
Syntax: gpio {1 | 0} Controls power to the GPIO bus.
pci
Syntax: pci {1 | 0} Controls power to the PCI bus controller.
sar
Syntax: sar {1 | 0} Controls power to the ATM SAR.
bbif
Syntax: bbif {1 | 0} Controls power to the IF section of the transceiver.
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emif
Syntax: emif {1 | 0} Controls power to the Mem IF.
hdlc
Syntax: hdlc {1 | 0} Controls power to the HDLC controller.
dsp
Syntax: dsp {1 | 0} Controls power to the DSP.
ram
Syntax: ram {1 | 0} Controls power to the on-chip RAM.
rom
Syntax: rom {1 | 0} Controls power to the on-chip ROM.
pdma
Syntax: pdma {1 | 0} Controls power to the PDMA.
bist
Syntax: bist {1 | 0} Controls power to the BIST.
des
Syntax: des {1 | 0} Controls power to the DES.
tmr0
Syntax: tmr0 {1 | 0} Controls power to Timer 0.
tmr1
Syntax: tmr1 {1 | 0} Controls power to Timer 1.
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emac0
Syntax: emac0 {1 | 0} Controls power to EMAC 0.
emac1
Syntax: emac1 {1 | 0} Controls power to EMAC 1.
scc
Syntax: scc {1 | 0} Controls power to the LC serial port.
docbrg
Syntax: docbrg {1 | 0} Controls power to the DOCSIS bridge.
uhpi
Syntax: uhpi {1 | 0} Controls power to the UHPI.
tdm
Syntax: tdm {1 | 0} Controls power to the TDM circuit.
pga
Syntax: pga {1 | 0} Controls power to the PGA.
mdio
Syntax: mdio {1 | 0} Controls power to the MDIO.
codec
Syntax: codec {1 | 0} Controls power to the CODEC hardware.
ephy
Syntax: ephy {1 | 0} Controls power to the Ethernet PHY.
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usbcore
Syntax: usbcore {1 | 0} Controls power to the USB core, if installed.
usbpll
Syntax: usbpll {1 | 0} Controls power to the USB PLL circuit, if installed.
vlynq
Syntax: vlynq {1 | 0} Controls power to the VLYNQ circuit.
vlynqclk
Syntax: vlynqclk {1 | 0} Controls power to the VLYNQ clock.
docpll
Syntax: docpll {1 | 0} Controls power to the DOCSIS PLL circuit.
RF Sub-Mode Commands
You can enter an RF sub-mode command without entering RF sub-mode by preceding any of the following commands with / rf. In RF sub-mode, the prompt is rf>.
/ read
Syntax: read {addr} Reads the specied PHY register.
write
Syntax: write {addr} {value} Writes the specied PHY register.
cmstatus
Displays the modem status. Example: [ 3] RF> cmstatus cmstatus MODEM STATUS - OPERATIONAL
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Return Status: 0
dstatus
Displays the downstream status. Example: [ 4] RF> dstatus dstatus ========= Downstream Status ========= Hw Type NA Microtune MT2060 Hw Revision 5 Chip ID PUMA3 Frequency 717.000 MHz Channel Width 6.000 MHz Estimated Power 7.759 dBmV MSE -39.716 dB SNR 40 dB Timing Offset 8.191 ppm Carrier Offset -39.662 kHz AGC Gain 192.016 Modulation QAM64 Interleaving I=8, J=16 CW Error Rate 0.00e+00 QAM Lock YES FEC Sync YES MPEG Sync YES Weak Signal NO Take-Over Point 0x021E (542) External AGC Ctrl ON FEC Checking ON AGC Inversion OFF DS Power Exponent 1.000 Tuner Cal Offset 0.000 Auto Detect OFF Freq Offset 0 Hz Calibrated IF1 1261 MHz MT2060 ADC backoff 0x66a Return Status: 0
ustatus
Displays the upstream status. Example: [ 5] RF> ustatus ustatus ========== Upstream Status ==========
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Frequency PGA Gain Setting Tx Correction MIB Tx Power DOCSIS 2.0 Limits Max Power Min Power US Channel Type Continuous Mode Symbol Rate Channel Width Modulation DAC Current Tx Burst Delay Lead Lag Digital Attenuator US Power Bypass US PPM Error Return Status: 0
36.200 MHz 33.000 4.000 30.000 58.000 8.000 1 DATA 1280 kSym/sec 1.600 MHz QPSK 0x0D 0x00 0x13 280 (0x118) OFF -13
dfreq
Syntax: dfreq {freq} Changes the downstream frequency. The parameter is:
freq
frequency in MHz
ufreq
Syntax: ufreq {freq} Changes the upstream frequency. The parameter is:
freq
frequency in MHz
tune
Syntax: tune {freq} Tunes to a frequency. The parameter is:

freq
frequency in MHz
pscan
Displays preset scan frequencies.
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dump
Displays all PHY registers. Example: [ 6] RF> dump dump [01] 0051 [02] 19E1 [05] 108A [06] 0000 [0B] 6000 [0C] 0000 [0F] 0860 [10] 0022 ... Reg 0x37 sub-values: [A] 5010 [B] D810 [E] 3D4D
[03] [08] [0D] [11]
21BA 0041 0017 F592
[04] [09] [0E] [12]
F49D 02B1 0002 004B
[C] 3D44
[D] 0073
top attenuation
Displays the take-over point.
Syntax: attenuation {level} Sets digital attenuation.
gain
Syntax: gain [-f] {setting} Sets the upstream gain.
symrate
Syntax: symrate {rate} Sets the upstream symbol rate. The parameter is:
rate
1, 2, 4, 8, 16, or 32
modulation
Syntax: modulation {type} Sets the upstream modulation type. The parameter is:
type 1: QPSK 2: QAM16 3: QAM32 4: QAM64 5: QAM128
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6: QAM256 7: QAM8
derotbw
Syntax: derotbw {width} Sets derotator loop bandwidth. Not supported on all products. The parameter is:
width
One of:
0: 1.200 kHz 1: 1.850 kHz 2: 2.400 kHz 3: 3.000 kHz 4: 3.700 kHz 5: 4.900 kHz 6: 5.700 kHz 7: 6.000 kHz 8: 7.200 kHz 9: 9.700 kHz 10: 11.200 kHz 11: 11.700 kHz 12: 12.500 kHz 13: 14.500 kHz 14: 19.200 kHz
Example: [ 35] RF> derotbw 8 derotbw 8 Derotator loop BW set to 7.200 kHz Return Status: 0
acqrange
Syntax: acqrange {freq} Sets acquisition range. Not supported on all products. The parameter is:
freq 0: 10.000 kHz
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1: 20.000 kHz 2: 39.000 kHz 3: 59.000 kHz 4: 78.000 kHz 5: 98.000 kHz 6: 117.000 kHz 7: 137.000 kHz 8: 156.000 kHz 9: 176.000 kHz 10: 195.000 kHz 11: 215.000 kHz 12: 234.000 kHz 13: 254.000 kHz 14: 273.000 kHz 15: 293.000 kHz
Example: [ 39] RF> acqrange 13 acqrange 13 Acquisition range set to 254.000 kHz Return Status: 0
temperature
Reads temperature sensor. Not supported on all products. Example: [ 40] RF> temperature temperature T < 15 Return Status: 0
sweep
Syntax: sweep {start} {stop} {step} {dwell} Runs the upstream sweep test. The parameters are:
start
start frequency in MHz
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stop
stop frequency in MHz

step
frequency step in MHz

dwell
dwell time in ms
spurhunt
Syntax: spurhunt {start } {stop} {step} {agc} Hunt for downstream spurs. Not supported on all products. The parameters are:
start
The starting frequency.

stop
The ending frequency.

step
The frequency step.

agc
The AGC setting.
dsavg
Samples downstream and averages. Press Return to stop the test. Example: [ 52] RF> dsavg dsavg Average of Last 16 Downstream Samples MSE Carrier Offset CW Error Rate AGC Gain Estimated Power QAM Lock FEC Sync MPEG Sync Weak Signal -37.748 dB -4.313 kHz 0.00e+00 228.859 6.175 dBmV YES YES YES NO
Hit a key to stop test
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backoff
Syntax: backoff {setting} [save] Sets the ADC backoff. The parameters are:
setting
Valid range: 0 to 127.

save
Valid range: 0 or 1.
delay
Syntax: delay {lead} {lag} Sets the AMPPD lead/lag delay.
scanmode
Syntax: scanmode {enable} Toggle scanning. The parameter is:

enable 0: disable 1: enable
clearcw bert
Clears codeword counters.
Starts the BER test. Press Return to stop the test. Example: [ 72] RF> bert bert Sec C.E.R. Un.BER 1 0.0e+00 0.0e+00 2 0.0e+00 0.0e+00 3 0.0e+00 0.0e+00 4 0.0e+00 0.0e+00 5 0.0e+00 0.0e+00 6 0.0e+00 0.0e+00 7 0.0e+00 0.0e+00 8 0.0e+00 0.0e+00 9 0.0e+00 0.0e+00 10 0.0e+00 0.0e+00 11 0.0e+00 0.0e+00 12 0.0e+00 0.0e+00 Return Status: 0
Es.BER Cor.Bt Err.F Frames MSE AGC 0.0e+00 0 0 47624 -37.87 228 0.0e+00 0 0 53700 -37.78 229 0.0e+00 0 0 47602 -37.56 229 0.0e+00 0 0 47601 -37.78 229 0.0e+00 0 0 47602 -37.95 229 0.0e+00 0 0 47602 -37.95 229 0.0e+00 0 0 47602 -37.32 229 0.0e+00 0 0 53699 -37.70 229 0.0e+00 0 0 47602 -38.60 228 0.0e+00 0 0 47602 -37.73 229 0.0e+00 0 0 47602 -37.45 229 0.0e+00 0 0 47602 -37.81 229
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feccheck
Syntax: feccheck {qam} {switch} Toggle FEC checking. The parameters are:
qam 64: QAM64 256: QAM256 switch 0: off 1: on
chargepoint
Syntax: chargepoint {freq} (TM40x only) Set the rst charge pump point. The parameter is:
freq
frequency in MHz
chargepump2
Syntax: chargepump2 {enable} (TM40x only) Toggles the second charge pump. The parameter is:
uspwrbypass
Syntax: uspwrbypass {enable} Toggles upstream power bypass. The parameter is:
txcorrect
Syntax: txcorrect {factor} Sets the transmit correction factor.
exponent
Syntax: exponent {factor} Sets the power exponent.
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usppm
Syntax: usppm {err} Sets the upstream frequency error.
catvio
Syntax: catvio {switch} (TM40x only) Sets the CATV pass-through relay. The parameter is:
switch 0: off 1: on
qamdetect
Syntax: qamdetect {qam} Set QAM to detect. The parameter is:

qam 64: QAM64 256: QAM256
resetphy restartphy chanstep
Resets the PHY.
Restarts the PHY.
Syntax: chanstep {lo_num} {step} (TM40x only) Sets the PLL channel step factor. The parameters are:
lo_num
step
The channel step, in MHz. Valid range: 0.0625, 0.125, 0.250, . . .
ufoffset
Syntax: ufoffset {offset} Adjusts upstream offset. The parameter is:

offset
offset in Hz
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scanfreq
Syntax: scanfreq {freq} Sets the frequency to start scanning. The parameter is:
freq
frequency in MHz
tuneroffset
Syntax: tuneroffset {freq} {input_level} (TM40x only) Calibrates the tuner offset. The parameters are:
freq
The offset, in MHz.

input_level
The input level.
voltages
Shows the IF/RF AGC voltages. Example: [ 11] RF> voltages voltages MAX_IF = 2.235 V, MAX_RF = 3.409 V IF = 1.383 V, RF = 1.498 V Return Status: 0
maxtxgain
Syntax: maxtxgain {gain} Sets the maximum transmission gain. The parameter is:
gain
gain in dB Example: [ 14] RF> maxtxgain 60 maxtxgain 60 12:03:04 RT 10 tCLI Saving parameters to flash Saved RF info to flash Return Status: 1
mt2050
Dumps the MT2050 registers.
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mtw mtlo
Writes to the MT2050 registers.
Syntax: mtlo {lo} Displays the MT2050 local oscillator. The valid range of lo is 1 or 2. Example: [ 3] RF> mtlo 1 mtlo 1 denom = 4, num = 0 lo_value = 12 LO 1 frequency = 48000000.000000 Return Status: 0
mtwlo mt2064
Writes to the MT2050 LO.
(Model 6 only) Dumps the MT2064 registers. Example: [ 6] RF> mt2064 mt2064 [00]: 0xa4 [01]: [04]: 0x88 [05]: [08]: 0x70 [09]: [0c]: 0x1b [0d]: [10]: 0x00 [11]: [14]: 0x00 [15]: [18]: 0x1f [19]: [1c]: 0x21 [1d]: [20]: 0x1a [21]: [24]: 0x60 [25]: [28]: 0xe0 [29]: [2c]: 0x07 [2d]: [30]: 0x07 [31]: [34]: 0xdd [35]: [38]: 0x00 [39]: [3c]: 0xc8 [3d]:
0x62 0x00 0x61 0xb6 0x00 0x00 0x05 0x8f 0x00 0xaf 0x80 0x87 0x0b 0x00 0xcc 0xc1
[02]: [06]: [0a]: [0e]: [12]: [16]: [1a]: [1e]: [22]: [26]: [2a]: [2e]: [32]: [36]: [3a]:
0x1b 0x00 0x00 0x88 0x00 0xe0 0x6b 0x18 0x96 0xbb 0x08 0xaa 0x07 0x00 0x10
[03]: [07]: [0b]: [0f]: [13]: [17]: [1b]: [1f]: [23]: [27]: [2b]: [2f]: [33]: [37]: [3b]:
0xb6 0xaa 0x62 0x00 0x63 0x3f 0x1f 0x8f 0x8a 0xee 0x01 0xf0 0xc6 0x00 0x00
mt64w
Syntax: mt64w {addr} {data} (Model 6 only) Writes data to the specied MT2064 register. Note: Do not use this command without guidance from ARRIS support.
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mt64dc
Syntax: mt64dc {-w | -s index freq point power} (Model 6 only) MT2064 downstream calibration. Note: Do not use this command without guidance from ARRIS support. The parameters are:
-w
Writes calibration data to non-volatile memory.

-s
Sets calibration data, using the following parameters. index The calibration point index. freq Frequency of the calibration point. point When the index is 0, stores two calibration points for one frequency. power The input power level at the calibration point.
mt64agc
Displays MT2064 AGC data. Example:

[ 9] RF> mt64agc ? mt64agc ? Hit Enter to stop test Loop R15 R16 IFagc 001 00 00 511 002 00 00 511 003 00 00 511 004 00 00 511
Pwr -Inf -Inf -Inf -Inf
MSE -23.038 -22.993 -23.075 -22.940
QAM NO NO NO NO
FEC NO NO NO NO
MPEG Weak CWER NO YES 0.0e+00 NO YES 0.0e+00 NO YES 0.0e+00 NO YES 0.0e+00
txlimits
Syntax: txlimits {hi} {low} Sets DOCSIS 2.0 upstream transmit limits. The parameters are: hi The high limit, in dBmV. Default: 58. low The low limit, in dBmV. Default: 8.
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freqoffset
Syntax: freqoffset {offset} Sets the downstream frequency offset. The parameter is: offset signed offset value in Hz
iconverter
Syntax: iconverter {LO#} {setting} (TP402 only) Sets the RF converter current. The parameters are: LO# Valid range: 1 or 2. setting The current (in mA). Valid range:
0: 90mA 1: 67mA 2: 56mA 3: 51mA 4: 82mA 5: 59mA 6: 48mA 7: 43mA
chgpump
Syntax: chargepump {LO#} {current} (TP402 only) Sets the charge pump current. The parameters are:
LO#
current
The charge pump current (in A). Valid range:

0: 130A 1: 280A 2: 600A 3: 1300A
fcompare
Syntax: fcompare {LO#} {freq} (TP402 only) Sets the comparison frequency. The parameters are:
LO#
Valid range: 1 to 2.
freq
The comparison frequency. Valid range:

0: 2 MHz 1: 1 MHz 2: 500 kHz Touchstone Telephony Release 6.1 Standard 1.3 June 2009
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3: 250 kHz 4: 125 kHz 5: 62.5 kHz
spurcan
Syntax: spurcan {MSE_cutoff} {MSE_improvement} {nonMSE_cutoff} {nonCER_cutoff} Adjusts the spur canceller.
mt2060adc
Shows the MT2060 ADC register value. Example: [ 22] RF> mt2060adc MT2060 ADC setting = 0x66a Return Status: 0
mt2060
(Model 5 only) Dumps the MT2060 registers. Example: [ 4] RF> mt2060 mt2060 0: 0x63 1: 0x26 2: 0x79 3: 0x00 4: 0xa8 5: 0x90 6: 0x88 7: 0x77 8: 0xc1 9: 0x20 a: 0x1e b: 0x31 c: 0xff d: 0xb5 e: 0xff f: 0x0e 10: 0x2c 11: 0x42 12: 0xd4 Return Status: 0
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mt6w
Syntax: mt6w {addr} {data} (Model 5 only) Writes data to the specied MT2060 register. Note: Do not use this command without guidance from ARRIS support.
setif1
Syntax: setif1 {freq} (Model 5 only) Sets the IF1 frequency. The parameter is:
freq
frequency in MHz Contact ARRIS support for guidance for using this command.
Inet Sub-Mode Commands

You can enter an Inet sub-mode command without entering Inet sub-mode by preceding any of the following commands with / inet. In Inet sub-mode, the prompt is inet>.
/ inetstatus
Displays the Internet isolation state. Example: [ 25] inet> inetstatus inetstatus Inet Isolation: OFF (Bridging enabled) Button: enabled Japan Iso: ON Return Status: 0
set
Syntax: set {state} Sets the Internet isolation state (Standby mode). The state can be one of:
1: OFF (bridging) 2: ON 3: OFF + button deactivation
217
4: ON + button deactivation
Example: [ 27] inet> set 2 set 2 Inet Isolation: ON (Bridging disabled) Button: enabled Japan Iso: ON Return Status: 0
Telemetry Sub-Mode Commands

You can enter a Telemetry sub-mode command without entering Telemetry sub-mode by preceding any of the following commands with / tlm. In Telemetry sub-mode, the prompt is TLM>. Telephony Modems without battery backup capability hide the tlm submode.
/ chgrStatus
Shows the status of the Model 5 or Model 6 battery charger. Not supported in multi-line Telephony Modems. Example: [ 5] TLM> chgr Failure Status: No Failures Return Status: 1
tlmStatus
Displays general battery telemetry status and active alarms, if any. Example: [ 7] TLM> tlmStatus tlmStatus -- Battery 1 -BatteryStatus = BATTERY REPLACE BatterySubStatus= HexUpsValue = 0xd0 testInProgress = 0 testIsPending = 0 Active Battery Level Alarms: None
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-- Active System Alarms -None
eprom
Veries the battery EPROM checksums (if a battery is installed) and displays battery manufacturing data. Example (Telephony Modem with two batteries): [ 6] TLM> eprom eprom EPROM Data Revision: A PCB Assy Part Number: 00884 PCB Assembly Revision: C PCB Assembly Test Code: ee Cell Manufacturer: MI Cell Manufacturer Factory Location: 1 Cell Lot: 018603 Cell Capacity: 2.2 ah Pack Serial Number: 08065000715 PCB Assembly Test Code: ee EPROM Data Revision: A PCB Assy Part Number: 00884 PCB Assembly Revision: C PCB Assembly Test Code: ee Cell Manufacturer: MI Cell Manufacturer Factory Location: 1 Cell Lot: 018603 Cell Capacity: 2.2 ah Pack Serial Number: 08065000714 PCB Assembly Test Code: ee Return Status: 1 Returns: 1 to indicate a valid checksum and 0 to indicate a bad checksum.
alarm
Syntax: alarm [ag [temp]] Displays or sets the battery over-temperature protection feature (applies only to TM502, TM504, WTM552, and Model 6 Telephony Modems equipped with a battery). The parameters are: (no parameters) Displays the current protection settings and the current battery temperature.
ag 1 to enable battery over-temperature protection, or 0 (default) to
disable.
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temp
The temperature threshold. If the battery temperature exceeds this threshold, the eMTA generates an alarm when the feature is enabled. Valid range: 50 to 70 (degrees C). Default: 60. Note: The normal operating temperature for Touchstone eMTAs is 0C to 50C. Example: [ 29] TLM> alarm hi-temp alarms are enabled. Current temperature is 52 degrees C. Alarm temperature is set to 55 degrees C.
hitempbatsd
Syntax: hitempbatsd {ag} (TM602G/CT Telephony Modems only) Enables or disables the high-temperature battery shutdown feature. When enabled, the Telephony Modem shuts off the battery if the battery temperature exceeds 75C 10% and turns the battery on when the battery temperature falls to 65C 10%.
resetChrgr comStats
Internal use only: Resets the battery charger.
Model 5 and Model 6 Telephony Modems only: displays communication data for the battery charger. Example: [ 9] TLM> comStats comStats Com Failures: 0 Com Pings: 0 Charger Resets: 0 Return Status: 1
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Display Sub-Mode Commands

You can enter a Display sub-mode command without entering Display submode by preceding any of the following commands with / disp. In Display sub-mode, the prompt is disp>.
/ ssd_update
Updates the LED on the Telephony Port. Not supported on Telephony Modems.
ash
Flashes the LEDs on the Telephony Modem. Not supported on Telephony Ports.
resume
Resume normal LED status on the Telephony Modem. Not supported on Telephony Ports.
all_on
Turn on all the LEDs on the Telephony Modem. Not supported on Telephony Ports.
all_off
Turn off all the LEDs on the Telephony Modem. Not supported on Telephony Ports.
cycle
Cycles through all the LEDs on the Telephony Modem. Not supported on Telephony Ports.
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System Sub-Mode Commands

You can enter a System sub-mode command without entering System submode by preceding any of the following commands with / system. In System sub-mode, the prompt is System>.
/ sysinfo
Displays generic system debug information. Example:

[100] system> sysinfo sysinfo ======================= Load Info ======================= Built On: Mon Feb 25 12:49:19 EST 2008 Built By: ccbuild Build View: TS050312_022508B Build System: SunOS wilson sun4u Build Name: TS050312_022508_MODEL_WR_TELNET_ON BUILD Type: D BUILD Date: 022508 =========================================================
======================== Config Files =================== CM Config File = /cm001596cb1a09/gm.bin MTA Config File = tftp://[10.19.96.1]/cm001596cb1a09/nuera.bin Prov Method = gupi ========================================================= ==================== Date and Time info ================= date : 3/3/2008 time : 16:19:33 System uptime: 08 hr:02 min:55 sec:560 ms CM Last Registration Time 3/3/2008 08:16:59 Realtime CM Last Registration Time 00:00:21.65 Uptime MTA Last Registration Time 3/3/2008 11:51:36 Realtime MTA Last Registration Time 03:34:58.66 Uptime Last successful TOD response received: 00:00:15 (CM Timestamp) TOD time received in last successful response: 08:16:58 Last reset cause: SW Reset SWR0 Last software reset log: Displaying Log block (oldest to newest):
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08:05:41 RT 15 TCBT Resetting with reason SYSLOG_DELAY ========================================================= ================== Downstream Status ==================== Frequency 717.000 MHz Estimated Power 7.729 dBmV Modulation QAM64 ========================================================= ================== Frequency Cache ====================== HeadFrequency is 5 TailFrequency is 0 Cached frequencies = 1 [5]Frequency = 717000000 UsId = 1 ========================================================= =================== Upstream Status ===================== Frequency 36.200 MHz Tx Power 30.000 Symbol Rate 1280 kSym/sec Channel Type DOCSIS 1.x (TDMA) Modulation QPSK Range Delay 4225 ========================================================= =================== System Information ================== Hardware Model : WTM552G Product Type : 10adaa2 Hardware type : GEN4 Hardware version : 0 Market : North America Display : LED Num lines : 2 RF version : 5 USB capable : YES Internet isolation : NOT AVAILABLE TTM telemetry : AVAILABLE External watchdog : NOT PRESENT Wireless : ENABLED DECT : DISABLED Router : ENABLED USB : DISABLED Ethernet : ENABLED PLL Workaround : DISABLED Japan : DISABLED Extended Tx Gain : DISABLED Midband US : DISABLED Wireless Docsis : DISABLED LC type : 3
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Thermal Shutdown Line:1 Line:2 LED/SSD pattern Flash Part Internet Button Packetcable Ethernet link WRM ports USB link Telemetry
: DISABLED
: provisioned : provisioned : Telephony-AC Power Iso OFF Reg Complete : S29JL064H : enabled : enabled : enabled : up 100 : ----, ----, ----, ----, 802.11b&g : up : Status 1: = BATTERY TEST IN PROGRESS : SubStatus = Test in Progress, Battery Test Load ON ========================================================= =====================Flash Info========================== Bank Status: DOCSIS + APP
Flash Info Tables: RAM NVM_A NVM_B --------------------------------------------------------Location: 0x95fac8c4 0xb0010000 0xb0020000 Orientation: 0x00000001 0x00000001 0x00000001 DOCSIS start: 0xb0710000 0xb0710000 0xb0710000 APP start: 0xb0540000 0xb0540000 0xb0540000 PUMA4 DSP start: 0xffffffff 0xffffffff 0xffffffff VDSP DSP start: 0xffffffff 0xffffffff 0xffffffff NVM Revision: 0x0006 0x0006 0x0006 Flash Part: End of SDRAM: Current Boot Rev: Embedded Boot Rev: Current DL Revision: Current DL HW Type: S29JL064H 0xb6000000 05.01 06.03 0x0002 0x0009
========================================================= ================Server IP Information==================== DOCSIS- DHCP server address: 10.19.96.1 MTA- DHCP1 server address : 255.255.255.255 MTA- DHCP2 server address : 0.0.0.0 MTA- DNS1 server address : 10.19.96.1 MTA- DNS2 server address : 0.0.0.0 SNMP server address : 0.0.0.0 TFTP saved settings
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Server: Filename: Secure DL: DOCSIS DL Protection: HW Type DL Protection: HW Mask DL Protection: DL Rev Protection:
10.18.255.50 (0x0a12ff32) TS050312_022508_NA.MODEL_WR.TELNET_ON.img ON ON ON ON ON
Mfg Code Access Start: [UTC] THU SEP 20 22:13:53 2001 Mfg CVC Access Start: [UTC] WED SEP 12 00:00:00 2001 Co-Signer Code Access Start: [UTC] THU JAN 01 00:00:00 1970 Co-Signer CVC Access Start: [UTC] THU JAN 01 00:00:00 1970 ======================================================== ================System IP Information=================== Interface[1]:cable0 IP address : 10.19.127.9 Subnet Mask : 0xffffffc0 Mac Address : 00:15:96:cb:1a:09 Interface[2]:emta0 IP address : 10.19.127.139 Subnet Mask : 0xffffffc0 Mac Address : 00:15:96:cb:1a:0a Interface[3]:brgEnd32 IP address : 192.168.100.1 Subnet Mask : 0xffffff00 Can not get mac address for 9 PS IP Address PS Subnet Mask PS Mac Address : 10.19.127.149 : 0xffffffc0 : 00:15:96:cb:1a:0b
PS LAN Mac Address : 00:15:96:cb:1a:08 ======================================================== ================DOCSIS state machine=================== DOCSIS rootstate: Active ======================================================== ===============Line Card state machine================= Line card State for line 1 : Standby Line card State for line 2 : Standby ========================================================
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===============CallP state machine================= EPS State for line 1 : CSCIdle EPS State for line 2 : CSCIdle ======================================================== Return Status: 57
http_all
Displays all troubleshooting information. Example:

[103] system> http_all http_all ======================= Load Info ======================= Built On: Mon Feb 25 12:49:19 EST 2008 Built By: ccbuild Build View: TS050312_022508B Build System: SunOS wilson sun4u Build Name: TS050312_022508_MODEL_WR_TELNET_ON BUILD Type: D BUILD Date: 022508 ========================================================= ======================== Config Files =================== CM Config File = /cm0000cabb1e40/sn07_cm.bin MTA Config File = tftp://[10.1.44.250]/cm0000cabb1e40/sn07_mta.bin Prov Method = PacketCable, minus KDC ========================================================= ==================== Date and Time info ================= date : 3/3/2008 time : 16:21:24 System uptime: 08 hr:04 min:47 sec:330 ms CM Last Registration Time 3/3/2008 08:16:59 Realtime CM Last Registration Time 00:00:21.65 Uptime MTA Last Registration Time 3/3/2008 11:51:36 Realtime MTA Last Registration Time 03:34:58.66 Uptime Last successful TOD response received: 00:00:15 (CM Timestamp) TOD time received in last successful response: 08:16:58 Last reset cause: SW Reset SWR0 Last software reset log: Displaying Log block (oldest to newest): 08:05:41 RT 15 TCBT Resetting with reason SYSLOG_DELAY ========================================================= ================== Frequency Estimated Power Modulation Downstream Status ==================== 741.000 MHz 12.464 dBmV QAM64
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========================================================= ================== Frequency Cache ====================== HeadFrequency is 5 TailFrequency is 0 Cached frequencies = 1 [5]Frequency = 741000000 UsId = 1 ========================================================= =================== Upstream Status ===================== Frequency 31.600 MHz Tx Power 19.000 Symbol Rate 2560 kSym/sec Channel Type DOCSIS 1.x (TDMA) Modulation QAM16 Range Delay 4225 ========================================================= =================== System Information ================== Hardware Model : WTM552G Product Type : 10adaa2 Hardware type : GEN4 Hardware version : 0 Market : North America Display : LED Num lines : 2 RF version : 5 USB capable : YES Internet isolation : NOT AVAILABLE TTM telemetry : AVAILABLE External watchdog : NOT PRESENT Wireless : ENABLED DECT : DISABLED Router : ENABLED USB : DISABLED Ethernet : ENABLED PLL Workaround : DISABLED Japan : DISABLED Extended Tx Gain : DISABLED Midband US : DISABLED Wireless Docsis : DISABLED LC type : 3 Thermal Shutdown : DISABLED Line:1 Line:2 LED/SSD pattern Flash Part Internet : : : : : provisioned provisioned Telephony-AC Power Iso OFF Reg Complete S29JL064H enabled
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Button Packetcable Ethernet link WRM ports USB link Telemetry
: enabled : enabled : up 100 : ----, ----, ----, ----, 802.11b&g : up : Status 1: = BATTERY TEST IN PROGRESS : SubStatus = Test in Progress, Battery Test Load ON ========================================================= =====================Flash Info========================== Bank Status: DOCSIS + APP
Flash Info Tables: RAM NVM_A NVM_B --------------------------------------------------------Location: 0x95fac8c4 0xb0010000 0xb0020000 Orientation: 0x00000001 0x00000001 0x00000001 DOCSIS start: 0xb0710000 0xb0710000 0xb0710000 APP start: 0xb0540000 0xb0540000 0xb0540000 PUMA4 DSP start: 0xffffffff 0xffffffff 0xffffffff VDSP DSP start: 0xffffffff 0xffffffff 0xffffffff NVM Revision: 0x0006 0x0006 0x0006 Flash Part: End of SDRAM: Current Boot Rev: Embedded Boot Rev: Current DL Revision: Current DL HW Type: S29JL064H 0xb6000000 05.01 06.03 0x0002 0x0009
========================================================= ================Server IP Information==================== DOCSIS- DHCP server address: 10.1.44.250 MTA- DHCP1 server address : 10.1.44.250 MTA- DHCP2 server address : 10.1.44.250 MTA- DNS1 server address : 10.1.44.250 MTA- DNS2 server address : 10.1.44.250 SNMP server address : 0.0.0.0 TFTP saved settings Server: Filename: Secure DL: DOCSIS DL Protection: HW Type DL Protection: HW Mask DL Protection: DL Rev Protection: 10.1.50.31 (0x0a01321f) TS050312_022508_NA.MODEL_WR.TELNET_ON.img ON ON ON ON ON
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Mfg Code Access Start: [UTC] THU JAN 01 00:16:40 1970 Mfg CVC Access Start: [UTC] THU JAN 01 00:16:40 1970 Co-Signer Code Access Start: [UTC] THU JAN 01 00:00:00 1970 Co-Signer CVC Access Start: [UTC] THU JAN 01 00:00:00 1970 ======================================================== ================System IP Information=================== Interface[1]:cable0 IP address : 10.1.35.25 Subnet Mask : 0xffffff80 Mac Address : 00:00:ca:bb:1e:40 Interface[2]:emta0 IP address : 10.1.35.170 Subnet Mask : 0xffffff80 Mac Address : 00:00:ca:bb:1e:41 Interface[3]:brgEnd32 IP address : 192.168.100.1 Subnet Mask : 0xffffff00 Can not get mac address for 9 PS IP Address PS Subnet Mask PS Mac Address : 10.19.127.149 : 0xffffffc0 : 00:15:96:cb:1a:0b
PS LAN Mac Address : 00:15:96:cb:1a:08 ======================================================== ================DOCSIS state machine=================== DOCSIS rootstate: Active ======================================================== ===============Line Card state machine================= Line card State for line 1 : Standby Line card State for line 2 : Standby ======================================================== ===============CallP state machine================= EPS State for line 1 : CSCIdle EPS State for line 2 : CSCIdle ======================================================== Country Template is NorthAmerica33(17) CallpFeatureSwitch is currently 0x8233 0x40000000: Voice Activity Detection: DISABLED
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0x20000000: 0x10000000: 0x08000000: 0x04000000: 0x02000000: 0x01000000: 0x00400000: 0x00200000: 0x00100000: 0x00080000: 0x00040000: 0x00020000: 0x00010000: 0x00008000: 0x00004000: 0x00001000: 0x00000800: 0x00000200: 0x00000100: 0x00000080: 0x00000020: 0x00000010: 0x00000004: 0x00000002: 0x00000001:
MTA generates automatic OSI: DISABLED Delay DLCX response against connection on onhook only line (for VMWI): DISABLED Use alternate (non sequential) Caller ID delivery order: DISABLED Use hard-coded values for Flash timing (90 - 800 ms): DISABLED Allow use of provisioned ring cadences (for non NA countries): DISABLED Send dtmf digits via RFC2833 with payload 101 without request: DISABLED Allow NCS Redirect without IPsec: DISABLED Rsv. for RECVONLY/SENDONLY/REPLCATE modes (bit = 0): PacketCable compliant Allow AES encryption for RTP/RTCP (bit = 0): ENABLED LUCENT RFC-2833 messaging without request using payload 94: DISABLED DQoS Tolerated Grant Jitter (bit = 0): PacketCable compliant Allow multiple connections per line (bit = 0): ENABLED Payload Header Suppression: DISABLED Allow endpoint to send provisional responses: ENABLED DSX (access only) DQoS: DISABLED NUERA RFC-2833 messaging without request using payload 127: DISABLED Force the use of DQoS. Reject service if not used: DISABLED Allow transmission of wildcarded RSIP: ENABLED Omit capability parameters in returned SDP: DISABLED Omit mptime parameter in returned SDP: DISABLED DQOS SF (Max Traffic Rate) PacketCable compliant: ENABLED SDP compliancy: ENABLED Allow endpoint to send MGCP (RFC-3435) error code messages: DISABLED Allow endpoint to enter the Lockstep quarantine mode: ENABLED Allow piggybacked transmissions of NCS messages: ENABLED
Help for CallpFeatureSwitch: HEX mask is a union of the following values: 0x40000000: Voice Activity Detection (1=ENABLED) ... MTA Feature Switch is currently 0x0 CM Dev Modem Feature Switch is currently 0x8 CM Config File = /cm0000cabb1e40/sn07_cm.bin Common CM Config Parameters (not identical to file) ---------------------------------------------------NetworkAccess = Yes UpgradeServer = 10.1.50.31 MaxCpeAllowed = 16 MaxClassifiers = 20 PrivacyEnable = 0 SnmpMib = docsDevSwAdminStatus.0 2 SnmpMib = ppCfgMtaCallpFeatureSwitch.0 0x90667b UpstreamServiceFlow = SfReference = 0 # SfId = 3416991 -- assigned by CMTS, correlates to PcSfId SfClassName = "USPrimaryBE" SfQosSetType = 7
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SfTrafficPriority = 1 SfMaxTrafficRate = 0 SfMaxTrafficBurst = 1522 SfMinReservedRate = 0 SfMinReservedRatePktsize = 64 SfActiveQosTimeout = 0 SfAdmittedQosTimeout = 0 SfMaxConcatBurst = 3000 SfSchedulingType = 2 SfRqTxPolicy = 138 DownstreamServiceFlow = SfReference = 2 # SfId = 3416992 -- assigned by CMTS, correlates to PcSfId ... Common MTA Config Parameters (not identical to file) ---------------------------------------------------# # DHCP Parameters -- not included in the config file #SnmpMib = pktcMtaDevFQDN.0 mta170s7.dev35 #SnmpMib = pktcMtaDevSnmpEntity.0 NA-ALPS.DEV44 # MTA Parameters SnmpMib = pktcMtaDevEnabled.0 1 SnmpMib = pktcSigDefCallSigTos.0 0 SnmpMib = pktcSigDefMediaStreamTos.0 0 SnmpMib = pktcSigTosFormatSelector.0 1 SnmpMib = ppCfgMtaCountryTemplate.0 17 SnmpMib = ppCfgMtaCableTvEnable.0 1 SnmpMib = ppCfgMtaDataInterface.0 1 # # Line 9 Parameters SnmpMib = pktcNcsEndPntConfigStatus.9 1 SnmpMib = pktcNcsEndPntConfigCallAgentId.9 ca@sn07.dev50 ... # Line 10 Parameters SnmpMib = pktcNcsEndPntConfigStatus.10 1 SnmpMib = pktcNcsEndPntConfigCallAgentId.10 ca@sn07.dev50 ... CM DHCP Parameters: CM IP Addr: CM IP SubnetMask: CM IP Gateway: CM TFTP Server: CM Time Server: CM Time Offset: CM Config File:
10.1.35.25 255.255.255.128 10.1.35.126 10.1.44.250 10.1.44.250 -18000 /cm0000cabb1e40/sn07_cm.bin
DHCP - CM IP Time Remaining Lease: 0.7 days (61598 seconds)
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Rebind: 0.6 days (50798 seconds) Renew: 0.2 days (18398 seconds) CM DHCP OPTION 177: SubOption 1 Service Providers Primary DHCP: SubOption 2 Service Providers Secondary DHCP: MTA DHCP Parameters: MTA FQDN: MTA IP Addr: MTA IP SubnetMask: MTA IP Gateway: MTA Config File: DHCP - MTA IP Lease: 0.7 Rebind: 0.6 Renew: 0.2 Time days days days
10.1.44.250 10.1.44.250
mta170s7.dev35 10.1.35.170 255.255.255.128 10.1.35.254 tftp://[10.1.44.250]/cm0000cabb1e40/sn07_mta.bin
Remaining (61600 seconds) (50800 seconds) (18400 seconds)
MTA DHCP OPTION 122: SubOption 3 Service Providers SNMP Entity: SubOption 4 Service Provider Network Primary DNS: SubOption 5 Service Provider Network Secondary DNS: SubOption 6 Kerberos Realm Realm (FQDN): SubOption 7 Authorization (MTA should get TGT): SubOption 8 Provisioning Timer (minutes): SubOption 9 Security Ticket Invalidation: SECURITY Parameters: Prov mode SNMPv2 is enabled IPSEC . . IPSEC is fully disabled. VSEC . . . Disabled UOIT . . . ON (telephone line index is 7 and 8) Line ---1 2 LC State ----------IDLE IDLE CallP State ----------EP_IS EP_IS
NA-ALPS.DEV44 10.1.44.250 10.1.44.250 DEV50 FALSE 10 0
Payload Header Suppression for voice calls is OFF (due to provisioning) SFID ---------3416991 3416992 3417003 3417004 Service Class Name -----------------USPrimaryBE DSPrimaryBE USMTAMGCP DSMTAMGCP Direction Primary Flow Packets ---------- ------------ -------Upstream Yes 1662 Downstream Yes 0 Upstream No 913 Downstream No 0
CM State: Telephony-AC Power Iso OFF Reg Complete
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Complete Complete Complete Complete Complete Complete Complete Complete Complete Complete
| | | | | | | | | |
Docsis-Downstream Scanning Docsis-Downstream Ranging Docsis-Upstream Ranging Docsis-DHCP Docsis-TFTP Docsis-Data Reg Complete Telephony-DHCP Telephony-TFTP Telephony-Reg with Call Server Telephony-Reg Complete
Telemetry: Unavailable Values are: Unavailable Invalid Shutdown Warning Battery Reversed/Shorted Battery Low-Replace-AC Fail Battery Low-Replace Battery Low AC Fail Battery Low Battery Missing AC Fail-Replace Battery Replace Battery AC Fail Normal Telemetry Event Event ID Level Description -------- ----- ---------------------------------------------20000200 3 No Ranging Response received - T3 time-out 13000100 3 DHCP FAILED - Discover sent, no offer received 18000200 3 UCD invalid or channel unusable
Date/Time ---------------2/12/2008 11:23 2/12/2008 11:24 2/12/2008 11:24 ...
CM Dhcp OFFER Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= Hardware address type (htype) = Hardware address length (hlen) = ... CM Dhcp REQUEST Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= Hardware address type (htype) = Hardware address length (hlen) = ... Optional Parameters field (options) =
2 1 6
1 1 6
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Option 53 (TLV): 35 01 03 (DHCP_REQUEST) Option 57 (TLV): 39 02 03d8 ... CM Dhcp ACK Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= Hardware address type (htype) = Hardware address length (hlen) = ... MTA Dhcp OFFER Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= Hardware address type (htype) = Hardware address length (hlen) = ... MTA Dhcp REQUEST Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= Hardware address type (htype) = Hardware address length (hlen) = ... MTA Dhcp ACK Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= Hardware address type (htype) = Hardware address length (hlen) = ... Return Status: 1
2 1 6
2 1 6
1 1 6
2 1 6
callp
Displays the CallP Feature Switch settings and other parameters. Example:
[104] system> callp callp CallpFeatureSwitch is currently 0x8233 0x40000000: Voice Activity Detection: DISABLED 0x20000000: MTA generates automatic OSI: DISABLED 0x10000000: Delay DLCX response against connection on onhook only line (for VMWI): DISABLED 0x08000000: Use alternate (non sequential) Caller ID delivery order: DISABLED 0x04000000: Use hard-coded values for Flash timing (90 - 800 ms): DISABLED 0x02000000: Allow use of provisioned ring cadences (for non NA countries): DISABLED 0x01000000: Send dtmf digits via RFC2833 with payload 101 without request: DISABLED 0x00400000: Allow NCS Redirect without IPsec: DISABLED 0x00200000: Rsv. for RECVONLY/SENDONLY/REPLCATE modes (bit = 0): PacketCable compliant
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0x00100000: 0x00080000: 0x00040000: 0x00020000: 0x00010000: 0x00008000: 0x00004000: 0x00001000: 0x00000800: 0x00000200: 0x00000100: 0x00000080: 0x00000020: 0x00000010: 0x00000004: 0x00000002: 0x00000001:
Allow AES encryption for RTP/RTCP (bit = 0): ENABLED LUCENT RFC-2833 messaging without request using payload 94: DISABLED DQoS Tolerated Grant Jitter (bit = 0): PacketCable compliant Allow multiple connections per line (bit = 0): ENABLED Payload Header Suppression: DISABLED Allow endpoint to send provisional responses: ENABLED DSX (access only) DQoS: DISABLED NUERA RFC-2833 messaging without request using payload 127: DISABLED Force the use of DQoS. Reject service if not used: DISABLED Allow transmission of wildcarded RSIP: ENABLED Omit capability parameters in returned SDP: DISABLED Omit mptime parameter in returned SDP: DISABLED DQOS SF (Max Traffic Rate) PacketCable compliant: ENABLED SDP compliancy: ENABLED Allow endpoint to send MGCP (RFC-3435) error code messages: DISABLED Allow endpoint to enter the Lockstep quarantine mode: ENABLED Allow piggybacked transmissions of NCS messages: ENABLED
Help for CallpFeatureSwitch: HEX mask is a union of the following values: 0x40000000: Voice Activity Detection (1=ENABLED) 0x20000000: MTA generates automatic OSI (1=ENABLED) ... Return Status: 1
cm_ifData
Displays CM interface information. Example:

[ 16] system> cm_ifData cm_ifData CM Interface Information Index IfDescr IfAdminStatus IfOperStatus -----------------------------------------------------------------------1 Ethernet CPE Interface UP DOWN 2 RF MAC Interface UP UP 3 RF Downstream Interface UP UP 4 RF Upstream Interface UP UP 16 PacketCable Embedded Interface UP UP
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cm_cong
Displays common CM conguration parameters. Example:

[105] system> cm_config cm_config CM Config File = /cm0000cabb1e40/sn07_cm.bin Common CM Config Parameters (not identical to file) ---------------------------------------------------NetworkAccess = Yes UpgradeServer = 10.1.50.31 MaxCpeAllowed = 16 MaxClassifiers = 20 PrivacyEnable = 0 SnmpMib = docsDevSwAdminStatus.0 2 SnmpMib = ppCfgMtaCallpFeatureSwitch.0 0x90667b UpstreamServiceFlow = SfReference = 0 # SfId = 3416991 -- assigned by CMTS, correlates to PcSfId SfClassName = "USPrimaryBE" SfQosSetType = 7 SfTrafficPriority = 1 SfMaxTrafficRate = 0 SfMaxTrafficBurst = 1522 SfMinReservedRate = 0 SfMinReservedRatePktsize = 64 SfActiveQosTimeout = 0 SfAdmittedQosTimeout = 0 SfMaxConcatBurst = 3000 SfSchedulingType = 2 SfRqTxPolicy = 138 DownstreamServiceFlow = SfReference = 2 # SfId = 3416992 -- assigned by CMTS, correlates to PcSfId SfClassName = "DSPrimaryBE" SfQosSetType = 7 SfTrafficPriority = 1 SfMaxTrafficRate = 10000000 SfMaxTrafficBurst = 1522 SfMinReservedRate = 0 SfMinReservedRatePktsize = 64 SfActiveQosTimeout = 0 SfAdmittedQosTimeout = 0 UpstreamServiceFlow = SfReference = 1 # SfId = 3417003 -- assigned by CMTS, correlates to PcSfId SfClassName = "USMTAMGCP" SfQosSetType = 7 SfTrafficPriority = 7 SfMaxTrafficRate = 0
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SfMaxTrafficBurst = 1522 SfMinReservedRate = 0 SfMinReservedRatePktsize = 64 SfActiveQosTimeout = 0 SfAdmittedQosTimeout = 0 SfMaxConcatBurst = 3000 SfSchedulingType = 2 SfRqTxPolicy = 136 DownstreamServiceFlow = SfReference = 3 # SfId = 3417004 -- assigned by CMTS, correlates to PcSfId SfClassName = "DSMTAMGCP" SfQosSetType = 7 SfTrafficPriority = 7 SfMaxTrafficRate = 10000000 SfMaxTrafficBurst = 1522 SfMinReservedRate = 12000 SfMinReservedRatePktsize = 64 SfActiveQosTimeout = 0 SfAdmittedQosTimeout = 0 UpstreamPacketClassification = PcServiceFlow = 3417003 PcIdentifier = 1 PcRulePriority = 64 PcActivationState = 1 PcIpClassification = PcIpProtocol = 17 PcIpSourcePortStart = 2427 PcIpSourcePortEnd = 2427 DownstreamPacketClassification = PcServiceFlow = 3417004 PcIdentifier = 1 PcRulePriority = 1 PcActivationState = 1 PcIpClassification = PcIpProtocol = 17 PcIpDestPortStart = 2427 PcIpDestPortEnd = 2427 Return Status: 1
events
Displays the Event Log. Example:

[106] system> events events Event Date/Time Event ID Level Description ---------------- -------- ----- ----------------------------------------------
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2/12/2008 2/12/2008 2/12/2008 2/12/2008 2/12/2008 2/12/2008 2/12/2008 2/12/2008 2/12/2008 2/12/2008 2/12/2008 2/12/2008 2/12/2008 to acquire 2/12/2008 2/12/2008 2/12/2008 2/12/2008 2/12/2008 2/12/2008 2/12/2008
11:23 20000200 11:24 13000100 11:24 18000200 11:24 20000200 11:25 13000100 11:25 18000200 11:25 20000200 11:27 13000100 11:27 18000200 11:27 20000200 11:28 13000100 11:28 18000200 11:28 17000100 QAM/QPSK symbol 11:29 13000100 11:29 18000200 11:30 13000100 11:30 18000200 11:30 20000200 11:31 13000100 11:31 18000200
3 No Ranging Response received - T3 time-out 3 DHCP FAILED - Discover sent, no offer received 3 UCD invalid or channel unusable 3 No Ranging Response received - T3 time-out 3 DHCP FAILED - Discover sent, no offer received 3 UCD invalid or channel unusable 3 No Ranging Response received - T3 time-out 3 DHCP FAILED - Discover sent, no offer received 3 UCD invalid or channel unusable 3 No Ranging Response received - T3 time-out 3 DHCP FAILED - Discover sent, no offer received 3 UCD invalid or channel unusable 3 SYNC Timing Synchronization failure - Failed timing 3 DHCP FAILED - Discover sent, no offer received 3 UCD invalid or channel unusable 3 DHCP FAILED - Discover sent, no offer received 3 UCD invalid or channel unusable 3 No Ranging Response received - T3 time-out 3 DHCP FAILED - Discover sent, no offer received 3 UCD invalid or channel unusable
Return Status: 1
ftrsw
Displays the current MTA and CM feature switch values. Example: [ 6] system> ftrsw ftrsw MTA Feature Switch is currently 0x0 CM Dev Modem Feature Switch is currently 0x20
mta_cong
Displays command MTA conguration parameters. Example:

[107] system> mta_config mta_config MTA Config File = tftp://[10.1.44.250]/cm0000cabb1e40/sn07_mta.bin Common MTA Config Parameters (not identical to file) ---------------------------------------------------# # DHCP Parameters -- not included in the config file #SnmpMib = pktcMtaDevFQDN.0 mta170s7.dev35 #SnmpMib = pktcMtaDevSnmpEntity.0 NA-ALPS.DEV44 #
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# MTA Parameters SnmpMib = pktcMtaDevEnabled.0 1 SnmpMib = pktcSigDefCallSigTos.0 0 SnmpMib = pktcSigDefMediaStreamTos.0 0 SnmpMib = pktcSigTosFormatSelector.0 1 SnmpMib = ppCfgMtaCountryTemplate.0 17 SnmpMib = ppCfgMtaCableTvEnable.0 1 SnmpMib = ppCfgMtaDataInterface.0 1 # # Line 9 Parameters SnmpMib = pktcNcsEndPntConfigStatus.9 1 SnmpMib = pktcNcsEndPntConfigCallAgentId.9 ca@sn07.dev50 SnmpMib = pktcNcsEndPntConfigCallAgentUdpPort.9 2727 SnmpMib = pktcNcsEndPntConfigPartialDialTO.9 16 SnmpMib = pktcNcsEndPntConfigCriticalDialTO.9 4 SnmpMib = pktcNcsEndPntConfigBusyToneTO.9 30 SnmpMib = pktcNcsEndPntConfigDialToneTO.9 16 SnmpMib = pktcNcsEndPntConfigMessageWaitingTO.9 16 SnmpMib = pktcNcsEndPntConfigOffHookWarnToneTO.9 0 SnmpMib = pktcNcsEndPntConfigRingingTO.9 180 SnmpMib = pktcNcsEndPntConfigRingBackTO.9 180 SnmpMib = pktcNcsEndPntConfigReorderToneTO.9 30 SnmpMib = pktcNcsEndPntConfigStutterDialToneTO.9 16 SnmpMib = pktcNcsEndPntConfigTSMax.9 20 SnmpMib = pktcNcsEndPntConfigMax1.9 5 SnmpMib = pktcNcsEndPntConfigMax1QEnable.9 1 SnmpMib = pktcNcsEndPntConfigMax2.9 7 SnmpMib = pktcNcsEndPntConfigMax2QEnable.9 1 SnmpMib = pktcNcsEndPntConfigMWD.9 10 SnmpMib = pktcNcsEndPntConfigTdinit.9 15 SnmpMib = pktcNcsEndPntConfigTdmin.9 15 SnmpMib = pktcNcsEndPntConfigTdmax.9 600 SnmpMib = pktcNcsEndPntConfigRtoMax.9 4 SnmpMib = pktcNcsEndPntConfigRtoInit.9 200 SnmpMib = pktcNcsEndPntConfigLongDurationKeepAlive.9 60 SnmpMib = pktcNcsEndPntConfigThist.9 30 # SnmpMib = ppCfgPortLocUserIndication.9 1 SnmpMib = ppCfgPortLoopCurrent.9 1 SnmpMib = ppCfgPortTxGainControl.9 0 SnmpMib = ppCfgPortRxGainControl.9 0 # # Line 10 Parameters SnmpMib = pktcNcsEndPntConfigStatus.10 1 SnmpMib = pktcNcsEndPntConfigCallAgentId.10 ca@sn07.dev50 SnmpMib = pktcNcsEndPntConfigCallAgentUdpPort.10 2727 SnmpMib = pktcNcsEndPntConfigPartialDialTO.10 16 SnmpMib = pktcNcsEndPntConfigCriticalDialTO.10 4 SnmpMib = pktcNcsEndPntConfigBusyToneTO.10 30 SnmpMib = pktcNcsEndPntConfigDialToneTO.10 16
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SnmpMib = pktcNcsEndPntConfigMessageWaitingTO.10 16 SnmpMib = pktcNcsEndPntConfigOffHookWarnToneTO.10 0 SnmpMib = pktcNcsEndPntConfigRingingTO.10 180 SnmpMib = pktcNcsEndPntConfigRingBackTO.10 180 SnmpMib = pktcNcsEndPntConfigReorderToneTO.10 30 SnmpMib = pktcNcsEndPntConfigStutterDialToneTO.10 16 SnmpMib = pktcNcsEndPntConfigTSMax.10 20 SnmpMib = pktcNcsEndPntConfigMax1.10 5 SnmpMib = pktcNcsEndPntConfigMax1QEnable.10 1 SnmpMib = pktcNcsEndPntConfigMax2.10 7 SnmpMib = pktcNcsEndPntConfigMax2QEnable.10 1 SnmpMib = pktcNcsEndPntConfigMWD.10 10 SnmpMib = pktcNcsEndPntConfigTdinit.10 15 SnmpMib = pktcNcsEndPntConfigTdmin.10 15 SnmpMib = pktcNcsEndPntConfigTdmax.10 600 SnmpMib = pktcNcsEndPntConfigRtoMax.10 4 SnmpMib = pktcNcsEndPntConfigRtoInit.10 200 SnmpMib = pktcNcsEndPntConfigLongDurationKeepAlive.10 60 SnmpMib = pktcNcsEndPntConfigThist.10 30 # SnmpMib = ppCfgPortLocUserIndication.10 1 SnmpMib = ppCfgPortLoopCurrent.10 1 SnmpMib = ppCfgPortTxGainControl.10 0 SnmpMib = ppCfgPortRxGainControl.10 0 Return Status: 0
mta_device
Displays MTA parameters, including DHCP and FQDN information. Example:

[108] system> mta_device mta_device CM DHCP Parameters: CM IP Addr: 10.19.127.9 CM IP SubnetMask: 255.255.255.192 CM IP Gateway: 10.19.127.62 CM TFTP Server: 10.19.96.1 CM Time Server: 10.19.96.1 CM Time Offset: -18000 CM Config File: /cm001596cb1a09/gm.bin DHCP - CM Lease: Rebind: Renew: IP Time Remaining 0.6 days (56077 seconds) 0.5 days (45277 seconds) 0.1 days (12877 seconds)
CM DHCP OPTION 177: SubOption 1 Service Providers Primary DHCP: SubOption 2 Service Providers Secondary DHCP:
255.255.255.255 0.0.0.0
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MTA DHCP Parameters: MTA FQDN: MTA IP Addr: MTA IP SubnetMask: MTA IP Gateway: MTA Config File: DHCP - MTA IP Lease: 0.6 Rebind: 0.5 Renew: 0.1 Time days days days
nueralk.ts.lab.arrisi.com 10.19.127.139 255.255.255.192 10.19.127.190 tftp://[10.19.96.1]/cm001596cb1a09/nuera.bin
MTA DHCP OPTION 122: SubOption 3 Service Providers SNMP Entity: SubOption 4 Service Provider Network Primary DNS: SubOption 5 Service Provider Network Secondary DNS: SubOption 6 Kerberos Realm Realm (FQDN): SubOption 7 Authorization (MTA should get TGT): SubOption 8 Provisioning Timer (minutes): SubOption 9 Security Ticket Invalidation: Return Status: 456
ALPS.TS.LAB.ARRISI.COM 10.19.96.1 0.0.0.0 FALSE 10 0
mta_ifData
Displays MTA interface data. Example:

[ 20] system> mta_ifData mta_ifData MTA Interface Information Index IfDescr IfAdminStatus IfOperStatus -----------------------------------------------------------------------1 DOCSIS Embedded Interface UP UP 9 Voice Over Cable Interface UP DOWN 10 Voice Over Cable Interface UP DOWN 11 Voice Over Cable Interface UP DOWN 12 Voice Over Cable Interface UP DOWN
dhcp
Displays DHCP parameters and options. Example:

[109] system> dhcp dhcp CM DHCP Parameters: CM IP Addr: 10.19.127.9 CM IP SubnetMask: 255.255.255.192
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CM CM CM CM CM
IP Gateway: TFTP Server: Time Server: Time Offset: Config File:
10.19.127.62 10.19.96.1 10.19.96.1 -14400 /cm001596cb1a09/gm.bin
DHCP - CM Lease: Rebind: Renew:
IP Time Remaining 0.0 days (3564 seconds) 0.0 days (3114 seconds) 0.0 days (1764 seconds)
CM DHCP OPTION 177: SubOption 1 Service Providers Primary DHCP: SubOption 2 Service Providers Secondary DHCP: MTA DHCP Parameters: MTA FQDN: MTA IP Addr: MTA IP SubnetMask: MTA IP Gateway: MTA Config File: DHCP - MTA IP Lease: 0.0 Rebind: 0.0 Renew: 0.0 Time days days days
255.255.255.255 0.0.0.0
nueralk.ts.lab.arrisi.com 10.19.127.139 255.255.255.192 10.19.127.190 tftp://[10.19.96.1]/cm001596cb1a09/nuera.bin
MTA DHCP OPTION 122: SubOption 3 Service Providers SNMP Entity: SubOption 4 Service Provider Network Primary DNS: SubOption 5 Service Provider Network Secondary DNS: SubOption 6 Kerberos Realm Realm (FQDN): SubOption 7 Authorization (MTA should get TGT): SubOption 8 Provisioning Timer (minutes): SubOption 9 Security Ticket Invalidation: Return Status: 456
ALPS.TS.LAB.ARRISI.COM 10.19.96.1 0.0.0.0 FALSE 10 0
security
Displays PCSEC security parameters. Example: [110] system> security security SECURITY Parameters: Prov mode SNMPv2 is enabled IPSEC . . IPSEC is fully disabled. VSEC . . . Disabled UOIT . . . ON (telephone line index is 7 and 8)
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Return Status: 163
dhcpPkts
Displays both cable modem DHCP parameters and MTA DHCP parameters for the most recent DHCP event sequence. This command is equivalent to the MTA cmDhcpACK and dhcpACK commands combined.
qos
Displays the CallP Service Flow Information and packet statistics. Example:
[111] qos Line ---1 2 system> qos LC State ----------IDLE IDLE CallP State ----------EP_IS EP_IS
Payload Header Suppression for voice calls is OFF (due to provisioning) SFID Service Class Name ---------- -----------------67 68 69 70 Return Status: 1 Direction Primary Flow Packets ---------- ------------ -------Upstream Yes 169363 Upstream No 2376 Downstream Yes 0 Downstream No 0
registration
Displays the CM Booting/Registration state. Example:

[113] system> registration registration CM State: Telephony-AC Power Iso OFF Reg Complete Complete Complete Complete Complete Complete Complete Complete Complete Complete Complete | | | | | | | | | | Docsis-Downstream Scanning Docsis-Downstream Ranging Docsis-Upstream Ranging Docsis-DHCP Docsis-TFTP Docsis-Data Reg Complete Telephony-DHCP Telephony-TFTP Telephony-Reg with Call Server Telephony-Reg Complete
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Telemetry: Unavailable Values are: Unavailable Invalid Shutdown Warning Battery Reversed/Shorted Battery Low-Replace-AC Fail Battery Low-Replace Battery Low AC Fail Battery Low Battery Missing AC Fail-Replace Battery Replace Battery AC Fail Normal Telemetry Return Status: 0
alt_table
Displays the CM ALT table. Example: [114] system> alt_table alt_table free alt entries = 125 MAC: 00 00 ca bb 1e 40 | Interface: LVEND 33 3 70003 MAC: 00 00 ca bb 1e 41 | Interface: LVEND 33 3 47233 MAC: 00 01 5c 22 0a 04 | Interface: LVEND 33 3 72062 ... Return Status: 0
end_table
Displays the bridge end table. Example: [115] system> end_table end_table EndTable[1] = BrgEnd Device Object: name Device Object: unit Device Object: desc Device Object: pDevice Receive RTN : 942212d8. Attached : 1. Semaphore ID : 94eec390. Net Func Tbl : 9432d674. multiList : 0. nMulti : 0.
: : : :
brgEnd. 32. Local Bridge END Driver. 94f06350.
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Net Pool ID
: 94f062c0.
EndTable[2] = cable Device Object: name Device Object: unit Device Object: desc Device Object: pDevice Receive RTN : 942212d8. Attached : 1. Semaphore ID : 94eeba40. Net Func Tbl : 9432edfc. multiList : 94fffc00. nMulti : 0. Net Pool ID : 94eeb9d0. EndTable[10] = Device Object: Device Object: Device Object: Device Object: Receive RTN : Attached : Semaphore ID : Net Func Tbl : multiList : nMulti : Net Pool ID : EndTable[16] = Device Object: Device Object: Device Object: Device Object: Receive RTN : Attached : Semaphore ID : Net Func Tbl : multiList : nMulti : Net Pool ID : WVEND name unit desc pDevice 94042648. 0. 0. 9432f418. 0. 0. 94cd56c0. app name unit desc pDevice 94042648. 0. 0. 9432f464. 0. 0. 94cad8f0.
: : : :
cable. 0. END Template Driver.. 94eeba70.
: : : :
. 0. . 0.
: : : :
. 0. . 0.
Return Status: 0
cable_netpool
Displays the cable netPool statistics. Example:

[116] system> cable_netpool cable_netpool type number
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--------- -----FREE : 190 DATA : 2 HEADER : 0 SOCKET : 0 PCB : 0 RTABLE : 0 HTABLE : 0 ATABLE : 0 SONAME : 0 ZOMBIE : 0 SOOPTS : 0 FTABLE : 0 RIGHTS : 0 IFADDR : 0 CONTROL : 0 OOBDATA : 0 IPMOPTS : 0 IPMADDR : 0 IFMADDR : 0 MRTABLE : 0 TOTAL : 192 number of mbufs: 192 number of times failed to find space: 0 number of times waited for space: 0 number of times drained protocols for space: 0 __________________ CLUSTER POOL TABLE _______________________________________________________________________________ size clusters free usage ------------------------------------------------------------------------------1520 96 96 56865 ------------------------------------------------------------------------------Return Status: 80
emac_netpool
Displays the emac netPool statistics. Example:

[117] system> emac_netpool emac_netpool type number --------- -----FREE : 258 DATA : 0 HEADER : 0 SOCKET : 0 PCB : 0 RTABLE : 0
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HTABLE : 0 ATABLE : 0 SONAME : 0 ZOMBIE : 0 SOOPTS : 0 FTABLE : 0 RIGHTS : 0 IFADDR : 0 CONTROL : 0 OOBDATA : 0 IPMOPTS : 0 IPMADDR : 0 IFMADDR : 0 MRTABLE : 0 TOTAL : 258 number of mbufs: 258 number of times failed to find space: 0 number of times waited for space: 0 number of times drained protocols for space: 0 __________________ CLUSTER POOL TABLE _______________________________________________________________________________ size clusters free usage ------------------------------------------------------------------------------1564 258 192 66 ------------------------------------------------------------------------------Return Status: 80
unalign
Displays unaligned read/writes. Example: [118] system> unalign unalign Unaligned Writes: 14 Unaligned Reads: 2 Return Status: 21
eth_dump
Displays the rmware and hardware Ethernet buffer information.
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bad_map
Toggles bad map handling. Example:

[129] system> bad_map bad_map Bad Map discard toggle forced to ON. Return Status: 37 [130] system> bad_map bad_map Bad Map discard toggle reverting to SNMP default (most likely OFF) Return Status: 67
toggle_concat
Toggles concatenation in DOCSIS 1.0 mode. Example: [131] system> toggle toggle Concatenation in DOCSIS 1.0 allowed Return Status: 36 [132] system> toggle toggle Concatenation in DOCSIS 1.0 not allowed
mac_lter
Displays the hardware MAC lter table. Example: [125] system> mac_filter mac_filter MAC Filter 01: 00:00:ca:bb:1e:40 MAC Filter 02: 00:00:ca:bb:1e:41 Return Status: 1
mem_pools
Displays the ARRIS memory pools. Example:

[126] system> mem_pools mem_pools 32 byte pool: 100 total 64 byte pool: 50 total 128 byte pool: 20 total
98 available lowWaterMark = 98 45 available lowWaterMark = 45 19 available lowWaterMark = 17
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256 512 1024 2048 4096 8192 16384 320
byte byte byte byte byte byte byte byte
pool: pool: pool: pool: pool: pool: pool: pool:
20 20 16 16 4 4 2 112
total 18 total 20 total 15 total 16 total 4 total 4 total 2 total 112
available available available available available available available available
lowWaterMark lowWaterMark lowWaterMark lowWaterMark lowWaterMark lowWaterMark lowWaterMark lowWaterMark
= = = = = = = =
18 20 15 16 4 2 2 112
RTP alloc counters: 0, 0, 0, 0, 0, 0, 0, 0 MEM_semTake_fails = 0 MEM_semGive_fails = 0 RTP_semTake_fails = 0 RTP_semGive_fails = 0 RTP_reloads = 0 RTP last 5 reload times ======================= 0) timestamp: EMPTY 1) timestamp: EMPTY 2) timestamp: EMPTY 3) timestamp: EMPTY 4) timestamp: EMPTY pGeneralPool_=0x94fd21c0 pRtpPool_=0x94fc7fb0 Return Status: 21
serial
Displays the Telephony Modem serial number. Example: [127] system> serial serial Serial Number: 471BGE2180F004F Return Status: 32
range
Displays range delay offset. Example: [ 13] system> range Range Delay: 11700 Return Status: 20
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sm_debug
Syntax: sm_debug [-s | -t | -d ag] Enables or disables state machine debugging output. The parameters are: (none) Displays the current debugging state.
-s
Enable or disable SYNC state machine debugging.

-t
Enable or disable TSM state machine debugging.

-d
Enable or disable detailed SYNC debugging. ag

1 to enable debugging, 0 to disable.
bpi_debug
Displays BPI debugging information. For this command to have effect, report level 9 must be enabled (using +9), and BPI (or BPI+) must be enabled in the conguration le.
cli_timeout
Displays the CLI inactivity timeout, set by the arrisCmDevCLITimeout MIB object.
Module Sub-Mode Commands

You can enter a Module sub-mode command without entering Module submode by preceding any of the following commands with / module. In Module sub-mode, the prompt is module>.
/ module_table
Displays the pointers to the module tables. Example: [ 36] module> module_table module_table Ptr 0x94588b90 PCable NULL NULL Ptr 0x9458cba0 NCDOCSIS Return Status: 0
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pcable_table
Displays the pointers to the PacketCable tables. Example: [ 37] module> pcable_table pcable_table Ptr 0x944bae50 Ptr 0x943dda2c Ptr 0x9447969c ... Ptr 0x944915bc Ptr 0x941e1054 Ptr 0x94459c38 Return Status: 0
wlan_table
Displays the pointers to the WLAN Tables. Example: [ 46] module> wlan_table wlan_table Not initialized Return Status: 0
ncdocsis_tables
Displays the pointers to the non-critical DOCSIS tables. Example: [ 47] module> ncdocsis_tables ncdocsis_tables Ptr 0x9456b200 Ptr 0x9456d210 Ptr 0x9456b750 ... Ptr 0x94571f78 Ptr 0x94571d38 Ptr 0x94571d60 Return Status: 0
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MTA Sub-Mode Commands

You can enter an MTA sub-mode command without entering MTA sub-mode by preceding any of the following commands with / mta. In MTA sub-mode, the prompt is MTA>.
/ replevel (repl)
Syntax: replevel {+ | -} {level} Enables or disables the specied report level. The following levels apply for the MTA: 0: lists all types of traces 1: Main S.M 2: MTA DHCP 3: MTA TFTP 4: MTA SNMP 5: MTA Security 6: MTA Database 7: MTA Syslog 8: All MTA Report Levels Note: CM Report Level 29 (Application) must be ON to enable MTA report levels. Example: [ 1]Console> co
MAIN> repl 29 repl 29 21:37:34 RT 10 tCLI Saving parameters to flash Report levels ON: 29 MAIN> 21:37:36 RT 03 tFLASH NVM Write MAIN> exit exit Exiting console mode.
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Return Status: 0 [ 2] Console> mta mta [ 3] MTA> [ 7] MTA> repl 2 repl 2 21:42:33 RT 10 tCLI Report levels ON: 2
Saving parameters to flash
mac-addr
Displays the MTA Mac Address. Example: [148] MTA> mac-addr mac-addr MTA MAC ADDRESS = 0:0:ca:bb:1e:41 pktcMtaDevMacAddress = 0.0.ca.bb.1e.41 SM_mta_mac_addr = 0.0.0.0.ca.bb.1e.41 Return Status: 0
ip-parms
Displays the MTA IP Parameters. Example: [149] MTA> ip-parms ip-parms MTA IP PARAMETERS Mta Device IP Addr = [10.1.35.170] Mta Device IP SubnetMask = [255.255.255.128] Mta Device IP Gateway = [10.1.35.254] Return Status: 0
disFQDN
Displays the MTA FQDN. Example: [150] MTA> disFQDN disFQDN Mta Device FQDN = mta170s7.dev35 Return Status: 0
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devparms
Displays the serial number, hardware version, and the device type identier. Example:
[151] MTA> devparms devparms Display MTA Device parameter Mta Device Serial Number = 471BGE2180F004F Mta Device Type Identifier = pktc1.0:051D0101000201020901010B0903050607 08090A0B0C0C01000D0101100109 Return Status: 0
cong
Displays the MTA conguration le. Example:

[152] MTA> config config MD5 Dump Utility # # DHCP Parameters -- not included in the config file #SnmpMib = pktcMtaDevFQDN.0 mta170s7.dev35 #SnmpMib = pktcMtaDevSnmpEntity.0 NA-ALPS.DEV44 # # MTA Parameters SnmpMib = pktcMtaDevEnabled.0 1 SnmpMib = pktcSigDefCallSigTos.0 0 SnmpMib = pktcSigDefMediaStreamTos.0 0 SnmpMib = pktcSigTosFormatSelector.0 1 SnmpMib = ppCfgMtaCountryTemplate.0 17 SnmpMib = ppCfgMtaCableTvEnable.0 1 SnmpMib = ppCfgMtaDataInterface.0 1 # # Line 9 Parameters SnmpMib = pktcNcsEndPntConfigStatus.9 1 SnmpMib = pktcNcsEndPntConfigCallAgentId.9 ca@sn07.dev50 SnmpMib = pktcNcsEndPntConfigCallAgentUdpPort.9 2727 SnmpMib = pktcNcsEndPntConfigPartialDialTO.9 16 SnmpMib = pktcNcsEndPntConfigCriticalDialTO.9 4 SnmpMib = pktcNcsEndPntConfigBusyToneTO.9 30 SnmpMib = pktcNcsEndPntConfigDialToneTO.9 16 SnmpMib = pktcNcsEndPntConfigMessageWaitingTO.9 16 SnmpMib = pktcNcsEndPntConfigOffHookWarnToneTO.9 0 SnmpMib = pktcNcsEndPntConfigRingingTO.9 180 SnmpMib = pktcNcsEndPntConfigRingBackTO.9 180 SnmpMib = pktcNcsEndPntConfigReorderToneTO.9 30 SnmpMib = pktcNcsEndPntConfigStutterDialToneTO.9 16 SnmpMib = pktcNcsEndPntConfigTSMax.9 20 SnmpMib = pktcNcsEndPntConfigMax1.9 5 SnmpMib = pktcNcsEndPntConfigMax1QEnable.9 1
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SnmpMib = pktcNcsEndPntConfigMax2.9 7 SnmpMib = pktcNcsEndPntConfigMax2QEnable.9 1 SnmpMib = pktcNcsEndPntConfigMWD.9 10 SnmpMib = pktcNcsEndPntConfigTdinit.9 15 SnmpMib = pktcNcsEndPntConfigTdmin.9 15 SnmpMib = pktcNcsEndPntConfigTdmax.9 600 SnmpMib = pktcNcsEndPntConfigRtoMax.9 4 SnmpMib = pktcNcsEndPntConfigRtoInit.9 200 SnmpMib = pktcNcsEndPntConfigLongDurationKeepAlive.9 60 SnmpMib = pktcNcsEndPntConfigThist.9 30 # SnmpMib = ppCfgPortLocUserIndication.9 1 SnmpMib = ppCfgPortLoopCurrent.9 1 SnmpMib = ppCfgPortTxGainControl.9 0 SnmpMib = ppCfgPortRxGainControl.9 0 # # Line 10 Parameters SnmpMib = pktcNcsEndPntConfigStatus.10 1 SnmpMib = pktcNcsEndPntConfigCallAgentId.10 ca@sn07.dev50 SnmpMib = pktcNcsEndPntConfigCallAgentUdpPort.10 2727 SnmpMib = pktcNcsEndPntConfigPartialDialTO.10 16 SnmpMib = pktcNcsEndPntConfigCriticalDialTO.10 4 SnmpMib = pktcNcsEndPntConfigBusyToneTO.10 30 SnmpMib = pktcNcsEndPntConfigDialToneTO.10 16 SnmpMib = pktcNcsEndPntConfigMessageWaitingTO.10 16 SnmpMib = pktcNcsEndPntConfigOffHookWarnToneTO.10 0 SnmpMib = pktcNcsEndPntConfigRingingTO.10 180 SnmpMib = pktcNcsEndPntConfigRingBackTO.10 180 SnmpMib = pktcNcsEndPntConfigReorderToneTO.10 30 SnmpMib = pktcNcsEndPntConfigStutterDialToneTO.10 16 SnmpMib = pktcNcsEndPntConfigTSMax.10 20 SnmpMib = pktcNcsEndPntConfigMax1.10 5 SnmpMib = pktcNcsEndPntConfigMax1QEnable.10 1 SnmpMib = pktcNcsEndPntConfigMax2.10 7 SnmpMib = pktcNcsEndPntConfigMax2QEnable.10 1 SnmpMib = pktcNcsEndPntConfigMWD.10 10 SnmpMib = pktcNcsEndPntConfigTdinit.10 15 SnmpMib = pktcNcsEndPntConfigTdmin.10 15 SnmpMib = pktcNcsEndPntConfigTdmax.10 600 SnmpMib = pktcNcsEndPntConfigRtoMax.10 4 SnmpMib = pktcNcsEndPntConfigRtoInit.10 200 SnmpMib = pktcNcsEndPntConfigLongDurationKeepAlive.10 60 SnmpMib = pktcNcsEndPntConfigThist.10 30 # SnmpMib = ppCfgPortLocUserIndication.10 1 SnmpMib = ppCfgPortLoopCurrent.10 1 SnmpMib = ppCfgPortTxGainControl.10 0 SnmpMib = ppCfgPortRxGainControl.10 0 Return Status: 0
255
provstate
Displays the MTA provisioning state. Example:

[ 14] MTA> provstate provstate Mta Device Provisioning State = passWithWarnings (4) Return Status: 0
provmethod
Displays the ARRIS MTA provisioning method. Example:

[154] MTA> provmethod provmethod Mta Device Provisioning Method Indicator = packetCableMinusKDC(2) Return Status: 0
ftrsw
Displays the current MTA feature switch value. Example: [ 9] MTA> ftrsw ftrsw MTA Feature Switch is currently 0x0
opt177
Displays the sub-options of option 177. Example:

[155] MTA> opt177 opt177 Dhcp option 177 SubOptin 3 Service Providers SNMP Entity = Return Status: 0
NA-ALPS.DEV44
mtaDhcpACK
Displays the DHCP parameters for the most recent DHCP event sequence. This command is useful in situations where it would be difcult to use a packet snifng application. Use the cmDhcpACK command to display cable modem DHCP parameters.
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If the command is executed after the initial Telephony Modem boot-up and before the rst IP address lease renewal, the command displays the contents of the DHCP OFFER, REQUEST, and ACK packets used by the MTA during its boot-up sequence, including the DHCP packets header, option code and suboption code information. If the command is executed after an IP address lease renewal (either a RENEW or a REBIND), the command displays the DHCP REQUEST and ACK packets used for the most recent lease renewal. Note: This information overwrites the REQUEST and ACK packets from the most recent boot-up or lease renewal sequence. However, the displayed DHCP OFFER contents is still the OFFER used during the most recent bootup sequence. Example:
[ 3] MTA> dhcp Dhcp OFFER Message type (op) = 2 Hardware address type (htype) = 1 Hardware address length (hlen) = 6 Message hops (hops) = 0 Transaction ID (xid) = 0x148087c3 Seconds elapsed since addr acq or renewal (secs) = 0 Flags (flags) = 0x0 MTA client IP Address (ciaddr) = 0.0.0.0 MTA client IP Address (yiaddr) = 10.1.44.156 Next server IP (siaddr) = 10.1.44.251 Relay agent IP (giaddr) = 10.1.44.99 Client HW Address (chaddr) = 00:00:ca:cb:23:e7 Server host name (sname) = 10.1.44.251 Boot file name (file) = 0000cacb23e7.bin Optional Parameters field (options) = Option 53 (TLV): 35 01 02 (DHCP_OFFER) Option 54 (TLV): 36 04 0a012cfb Option 51 (TLV): 33 04 00000078 Option 58 (TLV): 3a 04 0000003c Option 59 (TLV): 3b 04 00000069 Option 01 (TLV): 01 04 ffffff00 Option 12 (TLV): 0c 06 6d7461313536 Option 15 (TLV): 0f 07 7377322e6c6162 Option 03 (TLV): 03 04 0a012cfe Option 02 (TLV): 02 04 ffffc7c0 Option 06 (TLV): 06 08 0a012cfa0a012cfa Option 07 (TLV): 07 04 0a012cf9 Option 122 (TLV): 7a 22 Option 122 SubOption 03 (TLV): 03 14 000b616c6f706173657276657205646576353000 Option 122 SubOption 06 (TLV): 06 07 05444556353000 Option 122 SubOption 08 (TLV): 08 01 1e Option 177 (TLV): b1 25
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Option Option Option Option
177 SubOption 04 (TLV): 04 0d 5b31302e312e34342e3235305d 177 SubOption 05 (TLV): 05 0d 5b31302e312e34342e3235305d 177 SubOption 06 (TLV): 06 05 4445563530 04 (TLV): 04 04 0a012cfb
Dhcp REQUEST Message type (op) = 1 Hardware address type (htype) = 1 Hardware address length (hlen) = 6 Message hops (hops) = 0 Transaction ID (xid) = 0x270c Seconds elapsed since addr acq or renewal (secs) = 0 Flags (flags) = 0x0 MTA client IP Address (ciaddr) = 10.1.44.156 MTA client IP Address (yiaddr) = 0.0.0.0 Next server IP (siaddr) = 0.0.0.0 Relay agent IP (giaddr) = 0.0.0.0 Client HW Address (chaddr) = 00:00:ca:cb:23:e7 Server host name (sname) = Boot file name (file) = Optional Parameters field (options) = Option 53 (TLV): 35 01 03 (DHCP_REQUEST) Option 57 (TLV): 39 02 0240 Option 51 (TLV): 33 04 00000078 Option 60 (TLV): 3c 46 706b7463312e303a3035314430313031303030323031303230 3930313031304230393033303530363037303830393041304230433043303130303044303 13031313030313039 Option 55 (TLV): 37 08 0c0f01030206077a Option 61 (TLV): 3d 07 010000cacb23e7 Dhcp ACK Message type (op) = 2 Hardware address type (htype) = 1 Hardware address length (hlen) = 6 Message hops (hops) = 0 Transaction ID (xid) = 0x270c Seconds elapsed since addr acq or renewal (secs) = 0 Flags (flags) = 0x0 MTA client IP Address (ciaddr) = 10.1.44.156 MTA client IP Address (yiaddr) = 10.1.44.156 Next server IP (siaddr) = 10.1.44.251 Relay agent IP (giaddr) = 0.0.0.0 Client HW Address (chaddr) = 00:00:ca:cb:23:e7 Server host name (sname) = 10.1.44.251 Boot file name (file) = 0000cacb23e7.bin Optional Parameters field (options) = Option 53 (TLV): 35 01 05 (DHCP_ACK) Option 54 (TLV): 36 04 0a012cfb
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Option Option Option Option Option Option Option Option Option Option Option Option Option Option Option Option Option Option Option
51 (TLV): 33 04 00000078 58 (TLV): 3a 04 0000003c 59 (TLV): 3b 04 00000069 01 (TLV): 01 04 ffffff00 12 (TLV): 0c 06 6d7461313536 15 (TLV): 0f 07 7377322e6c6162 03 (TLV): 03 04 0a012cfe 02 (TLV): 02 04 ffffc7c0 06 (TLV): 06 08 0a012cfa0a012cfa 07 (TLV): 07 04 0a012cf9 122 (TLV): 7a 22 122 SubOption 03 (TLV): 03 14 000b616c6f706173657276657205646576353000 122 SubOption 06 (TLV): 06 07 05444556353000 122 SubOption 08 (TLV): 08 01 1e 177 (TLV): b1 25 177 SubOption 04 (TLV): 04 0d 5b31302e312e34342e3235305d 177 SubOption 05 (TLV): 05 0d 5b31302e312e34342e3235305d 177 SubOption 06 (TLV): 06 05 4445563530 04 (TLV): 04 04 0a012cfb
Return Status: 0
mtaEnableLog
Syntax: mtaEnableLog {ag} Enables or disables logging of DHCP messages. Use 1 to enable logging (default), or 0 to disable logging.
mtaDispLog
Displays stored DHCP messages. Example:

[ 4] MTA> mtaDisplayLog mtaDisplayLog ************** MTA_DHCP LOG 1 ************** 2007-4-26,10:45:51.0 Message Type (BOOTREQUEST=1, BOOTREPLY=2): 1 Hardware Address Type: 1 Hardware Address Length: 6 Hops: 0 Transaction ID: 141632055 Seconds Elapsed: 0 Bootp Flags: 0 ciaddr: 0.0.0.0 yiaddr: 0.0.0.0 siaddr: 0.0.0.0 giaddr: 0.0.0.0 chaddr: 00.00.ca.3a.c1.2e Host Name:
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Filename: Optional Parameters field (options) = Option 53 (TLV): 35 01 01 (DHCP_DISCOVER) Option 57 (TLV): 39 02 03d8 Option 43 (TLV): 2b 5e 0204454d5441040e32303033323531323432303346580502303206 06352e312e36360704352e303108030000ca0906544d343032500a19417272697320496e7465 726163746976652c204c2e4c2e432e1f060000ca3ac12e200400000201 Option 60 (TLV): 3c 48 706b7463312e303a30353145303130313030303230313032303930 3130313042303630313033303530363038303930433031303030443031303131303031303931 32303230303031 Option 55 (TLV): 37 08 0c0f01030206077a Option 61 (TLV): 3d 07 010000ca3ac12e ************** MTA_DHCP LOG 2 ************** 2007-4-26,10:45:53.0 Message Type (BOOTREQUEST=1, BOOTREPLY=2): 2 ...
mtaClearLog cmDhcpACK
Clears the DHCP log.
Displays the cable modem DHCP parameters for the most recent DHCP event sequence. Use the dhcpACK command to display MTA DHCP parameters. Example:
[ 2] MTA> cmDhcp cmDhcp CM Dhcp OFFER Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= Hardware address type (htype) = Hardware address length (hlen) = Message hops (hops) = Transaction ID (xid) = Flags (flags) = CM client IP Address (ciaddr) = CM client IP Address (yiaddr) = Next server IP (siaddr) = Relay agent IP (giaddr) = Client HW Address (chaddr) = Server host name (sname) = Boot file name (file) = Optional Parameters field (options) = Option 53 (TLV): 35 01 02 (DHCP_OFFER) Option 54 (TLV): 36 04 0a01321e /cm0015960011ee/chris_cm_gupi.bin 2 1 6 2 0x6ccc63d 0x0 0.0.0.0 10.1.35.25 10.1.50.30 10.1.35.126 00:15:96:00:11:ee
Seconds elapsed since addr acq or renewal (secs) = 0
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Option 51 (TLV): 33 04 00014e60 Option 67 (TLV): 43 21 2f636d3030313539363030313165652f63687269735f636d5f67 7570692e62696e Option 01 (TLV): 01 04 ffffff80 Option 03 (TLV): 03 04 0a01237e Option 02 (TLV): 02 04 ffffb9b0 Option 04 (TLV): 04 04 0a01321e Option 07 (TLV): 07 04 0a01321e Option 06 (TLV): 06 04 0a01321e Option 122 (TLV): 7a 06 Option 122 SubOption 01 (TLV): 01 04 ffffffff CM Dhcp REQUEST Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= Hardware address type (htype) = Hardware address length (hlen) = Message hops (hops) = Transaction ID (xid) = Flags (flags) = CM client IP Address (ciaddr) = CM client IP Address (yiaddr) = Next server IP (siaddr) = Relay agent IP (giaddr) = Client HW Address (chaddr) = Server host name (sname) = Boot file name (file) = Optional Parameters field (options) = Option 53 (TLV): 35 01 03 (DHCP_REQUEST) Option 57 (TLV): 39 02 03d8 Option 54 (TLV): 36 04 0a01321e Option 50 (TLV): 32 04 0a012319 Option 51 (TLV): 33 04 00014e60 Option 60 (TLV): 3c 56 646f63736973312e313a30353234303130313031303230313031 3033303130313034303130313035303130313036303130313037303130663038303131303039 30313030306130313031306230313038306330313031 Option 55 (TLV): 37 0b 42430103020407060c0f7a Option 61 (TLV): 3d 07 010015960011ee Option 43 (TLV): 2b 5c 020345434d030845434d3a454d5441050230320605352e312e39 0704352e303108063030303043410906544d353032470a19417272697320496e746572616374 6976652c204c2e4c2e432e040f353954424d55343433323031313538 CM Dhcp ACK Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= Hardware address type (htype) = Hardware address length (hlen) = Message hops (hops) = 2 1 6 2 1 1 6 0 0x6ccc63d 0x0 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0 00:15:96:00:11:ee
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Transaction ID (xid) = Flags (flags) = CM client IP Address (ciaddr) = CM client IP Address (yiaddr) = Next server IP (siaddr) = Relay agent IP (giaddr) = Client HW Address (chaddr) = Server host name (sname) = Boot file name (file) = Optional Parameters field (options) = Option 53 (TLV): 35 01 05 (DHCP_ACK) Option 54 (TLV): 36 04 0a01321e Option 51 (TLV): 33 04 00014e60
0x6ccc63d 0x0 0.0.0.0 10.1.35.25 10.1.50.30 10.1.35.126 00:15:96:00:11:ee /cm0015960011ee/chris_cm_gupi.bin
Option 67 (TLV): 43 21 2f636d3030313539363030313165652f63687269735f636d5f677 570692e62696e Option 01 (TLV): 01 04 ffffff80 Option 03 (TLV): 03 04 0a01237e Option 02 (TLV): 02 04 ffffb9b0 Option 04 (TLV): 04 04 0a01321e Option 07 (TLV): 07 04 0a01321e Option 06 (TLV): 06 04 0a01321e Option 122 (TLV): 7a 06 Option 122 SubOption 01 (TLV): 01 04 ffffffff Return Status: 0
cmEnableLog
Syntax: cmEnableLog {ag} Enables or disables CM DHCP logging. Use 1 to enable logging, or 0 to disable.
cmDispLog
Displays the CM DHCP log. Example:

[ 15] Cable Modem> cmDispLog cmDispLog ************** CM_DHCP LOG 1 ************** 1970-1-1,0:0:15.0 Message Type (BOOTREQUEST=1, BOOTREPLY=2): 2 Hardware Address Type: 1 Hardware Address Length: 6 Hops: 1 Transaction ID: 0 Seconds Elapsed: 0 Bootp Flags: 0 ciaddr: 0.0.0.0
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yiaddr: 10.19.127.1 siaddr: 10.19.96.1 giaddr: 10.19.127.61 chaddr: 00.15.a2.1a.72.06 Host Name: Filename: /cm0015a21a7206/gm.bin Optional Parameters field (options) = Option 53 (TLV): 35 01 02 (DHCP_OFFER) Option 54 (TLV): 36 04 0a136001 Option 51 (TLV): 33 04 00000e10 Option 67 (TLV): 43 16 2f636d3030313561323161373230362f676d2e62696e Option 01 (TLV): 01 04 ffffffc0 Option 03 (TLV): 03 04 0a137f3e Option 02 (TLV): 02 04 ffffc7c0 Option 04 (TLV): 04 04 0a136001 Option 07 (TLV): 07 04 0a136001 Option 06 (TLV): 06 04 0a136001 Option 122 (TLV): 7a 06 Option 122 SubOption 01 (TLV): 01 04 ffffffff Option 177 (TLV): b1 13 Option 177 SubOption 01 (TLV): 01 11 5b3235352e3235352e3235352e3235355d ************** CM_DHCP LOG 2 ************** 1970-1-1,0:0:16.0 Message Type (BOOTREQUEST=1, BOOTREPLY=2): 1 ...
cmClearLog confurl
Clears the CM DHCP log.
Displays the URL of the MTA conguration le. Example:

[156] MTA> confurl confurl Mta Device Configuration File URL = tftp://[10.1.44.250]/cm0000cabb1e40 /sn07_mta.bin Return Status: 0
num-endpnts
Displays the number of endpoints on the device. Example: [157] MTA> num-endpnts num-endpnts Number Of Mta Device End Point = 2 Return Status: 0
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endpnt-status
Syntax: endpnt-status {endpnt} Displays the status of the specied endpoint. Example: [164] MTA> endpnt-status 1 endpnt-status 1 Display End point 1 status TBD Return Status: 0
codex
Displays the available CODECs. Example: [165] MTA> codex codex Following is the list of supported CODECs. Index SigDevCodecType MaxAvail NCS CodecType 1 g729 2 G729 2 g729E 2 G729E 3 pcmu 4 PCMU 4 g726at16 2 G726-16 5 g726at24 2 G726-24 6 g726at32 2 G726-32 7 g726at40 2 G726-40 8 g728 2 G728 9 pcma 4 PCMA Return Status: 0
resetMTA getSig
Resets the MTA portion of the device.
Syntax: getSig {param} Displays signalling conguration parameters. The param can be one of the following:
--help R0Cadence R1Cadence R2Cadence R3Cadence R4Cadence R5Cadence R6Cadence R7Cadence RtCadence RsCadence
Shows a list of valid parameters. Shows ring cadence 0. Shows ring cadence 1. Shows ring cadence 2. Shows ring cadence 3. Shows ring cadence 4. Shows ring cadence 5. Shows ring cadence 6. Shows ring cadence 7. Shows ring cadence Rt. Shows ring cadence Rs.
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RgCadence SigTos MediaTos TosFormat SigPort
Shows ring cadence Rg. Shows the ToS value for call signalling. Shows the ToS value for media stream packets. Shows the format of the default signalling and media ToS values. Shows the receive port used for NCS call signalling.
Example:
[ 53] MTA> getSig R0Cadence getSig R0Cadence SigDevR0Cadence=ff ff f0 0 0 0 0 0 Arris Cadence=28 50 0 0 0 0 0 0 len=6000ms Return Status: 0
events
Displays the event log. Example:

[166] MTA> events events Event Table Dump #: <Event ID>:<Event Level> Description 1: <20000200>:<3> No Ranging Response received - T3 time-out 2: <13000100>:<3> DHCP FAILED - Discover sent, no offer received 3: <18000200>:<3> UCD invalid or channel unusable 4: <20000200>:<3> No Ranging Response received - T3 time-out 5: <13000100>:<3> DHCP FAILED - Discover sent, no offer received 6: <18000200>:<3> UCD invalid or channel unusable 7: <20000200>:<3> No Ranging Response received - T3 time-out 8: <13000100>:<3> DHCP FAILED - Discover sent, no offer received 9: <18000200>:<3> UCD invalid or channel unusable 10: <20000200>:<3> No Ranging Response received - T3 time-out 11: <13000100>:<3> DHCP FAILED - Discover sent, no offer received 12: <18000200>:<3> UCD invalid or channel unusable 13: <17000100>:<3> SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 14: <13000100>:<3> DHCP FAILED - Discover sent, no offer received 15: <18000200>:<3> UCD invalid or channel unusable 16: <13000100>:<3> DHCP FAILED - Discover sent, no offer received 17: <18000200>:<3> UCD invalid or channel unusable 18: <20000200>:<3> No Ranging Response received - T3 time-out 19: <13000100>:<3> DHCP FAILED - Discover sent, no offer received 20: <18000200>:<3> UCD invalid or channel unusable MTA Event Table Dump #: <Event ID>:<Event Level> Description 1: < 7>:<5> Voice Line Loop Current Change to High, Line Number = 1
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2: 3: 4: 5: 6: 7: 8:
< < < < < < <
7>:<5> 16>:<5> 3>:<5> 3>:<5> 14>:<5> 26>:<5> 14>:<5>
Voice Line Loop Current Change to High, Line Number = 2 MTA TFTP: Successful Voice Line State Change, Line Number = 1, Prev State = OOS, New State = IS Voice Line State Change, Line Number = 2, Prev State = OOS, New State = IS Power Supply Telemetry Log - TELEMETRY NORMAL MTA PROV: Successful! Power Supply Telemetry Log - BATTERY TEST IN PROGRESS
Return Status: 1
clear-events
Clears the event log. Example: [167] MTA> clear-events clear-events 15:18:27 RT 10 tCLI Saving parameters to flash Return Status: 0
monMib-ctrls
Displays settings for the Monitoring MIB. Example: [ 10] MTA> monMib-ctrls monMib-ctrls MONITORING MIB CONTROL SETTINGS arrisMtaDevEnableCallpSigTrace = disable(0) arrisMtaDevSwDnldNoSvcImpact = disable(0) arrisMtaDevEnableCallSigLastMsgRpt = disable(0) Return Status: 0
vqMetrics
Syntax: vqMetrics [line [call#]] Displays Voice Quality Monitoring metrics for the specied line and call number. The parameters are: line The line number to display. Valid range: 1 to 12. Default: 1. call# The call number to display. Valid range: 1 (most recent call) to 10, or 0 to display all data for this line. Default: 0.
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Examples: [ 5] MTA> vqMetrics 1 1 vqMetrics 1 1 Call 1: Call End Time: MON MAR 03 10:30:50 2008 Call Start Time: MON MAR 03 10:30:23 2008 Call Duration: 0h 0m 27s Line Number: 1 Remote IP Address: 10.1.240.162 CW Errors: 0 CW Error Rate: 0.00e+00 SNR: 40 dB MicroReflections: 19 dBc Downstream Power: 7.9 dBmV Upstream Power: 30.0 dBmV EQI Average: Call too Short EQI Minimum: Call too Short EQI Maximum: Call too Short EQI Instantaneous: Call too Short MOS-LQ: 4.1 MOS-CQ: 4.1 Echo Return Loss: 76 dB Signal Level: -14 dBm0 Noise Level: -84 dBm0 Loss Rate: 0 % Pkt Loss Concealment:Standard Discard Rate: 0 % Burst Density: 0 % Gap Density: 0 % Burst Duration: 0 ms Gap Duration: 26935 ms Round Trip Delay: 25 ms End System Delay: 97 ms Gmin: 16 packets R Factor: 92 External R Factor: 0 Jitter Buf Adaptive: Adaptive Jitter Buf Rate: 15 JB Nominal Delay: 28 ms JB Max Delay: 35 ms JB Abs. Max Delay: 60 ms Remote MOS-LQ: No Remote Data Remote MOS-CQ: No Remote Data Remote Echo Return Loss: No Remote Data Remote Signal Level: No Remote Data Remote Noise Level: No Remote Data Remote Loss Rate: No Remote Data Remote Pkt Loss Concealment:No Remote Data
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Remote Discard Rate: Remote Burst Density: Remote Gap Density: Remote Burst Duration: Remote Gap Duration: Remote Round Trip Delay: Remote End System Delay: Remote Gmin: Remote R Factor: Remote External R Factor: Remote Jitter Buf Adaptive: Remote Jitter Buf Rate: Remote JB Nominal Delay: Remote JB Max Delay: Remote JB Abs. Max Delay: Tx Packets: 1344 Tx Octets: 215040 Rx Packets: 1349 Rx Octets: 215060 Packet Loss: 0 Interval Jitter: 1 ms Return Status: 0
No No No No No No No No No No No No No No No
Remote Remote Remote Remote Remote Remote Remote Remote Remote Remote Remote Remote Remote Remote Remote
Data Data Data Data Data Data Data Data Data Data Data Data Data Data Data
[ 23] MTA> vqMetrics 1 9 vqMetrics 1 9 There is no data to display for call 9
vqClear
Syntax: vqClear [line] Clears stored Voice Quality Monitoring metrics for the specied line. The valid range for line is 1 to 12. Omit line to clear metrics for all lines.
vqLocEnable
Syntax: vqLocEnable {ag} Enables or disables recording of local Voice Quality Monitoring metrics for the entire MTA. Use 1 to enable recording (default), or 0 to disable.
vqRemEnable
Syntax: vqRemEnable {ag} Enables or disables sending of remote Voice Quality Monitoring metrics for the entire MTA. Use 0 to specify PacketCable1.5-compliant handling (default), 1 to force-disable sending remote VQM, or 2 to force-enable sending remote VQM.
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subopt3ovrd
Syntax: subopt3ovrd [setting] Enables or disables enforcement of DHCP Option 122/177 Sub-option 3. Disabling enforcement allows Touchstone rmware to accept a change to the SNMP Entity (sub-option 3). This may be necessary for operation with certain DHCP servers that re-assign SNMP entities for load-balancing. This command is equivalent to setting the arrisMtaDevDhcpOptionOverride object. Use a setting of 1 to enable enforcement, or 2 to disable enforcement. Omit the setting to display the current setting.
opt51ovrd
Syntax: opt51ovrd [setting] Congures exclusion of DHCP Option 51 in DHCP requests for CM, MTA, or both. This command is equivalent to setting the arrisCmDhcpOption51Override object. The allowed values for setting are: Value 1 2 3 4 Description (off) Include Option 51 in all Request messages. (onCm) Exclude Option 51 in CM Request messages. (onMta) Exclude Option 51 in MTA Request messages. (onCmAndMta) Exclude Option 51 in both CM and MTA Request messages.
CM Sub-Mode Commands
You can enter a CM sub-mode command without entering CM sub-mode by preceding any of the following commands with / cm. In CM sub-mode, the prompt is Cable Modem>.
/ cmDhcpACK
Displays the CM DHCP Offer, and most recent DHCP REQ-ACK, trafc. Example:
[ 12] Cable Modem> cmDhcpACK cmDhcpACK CM Dhcp OFFER Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= Hardware address type (htype) =
2 1
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Hardware address length (hlen) = 6 Message hops (hops) = 1 Transaction ID (xid) = 0x0 Seconds elapsed since addr acq or renewal (secs) = 0 Flags (flags) = 0x0 CM client IP Address (ciaddr) = 0.0.0.0 CM client IP Address (yiaddr) = 10.19.127.1 Next server IP (siaddr) = 10.19.96.1 Relay agent IP (giaddr) = 10.19.127.61 Client HW Address (chaddr) = 00:15:a2:1a:72:06 Server host name (sname) = Boot file name (file) = /cm0015a21a7206/gm.bin Optional Parameters field (options) = Option 53 (TLV): 35 01 02 (DHCP_OFFER) Option 54 (TLV): 36 04 0a136001 Option 51 (TLV): 33 04 00000e10 Option 67 (TLV): 43 16 2f636d3030313561323161373230362f676d2e62696e Option 01 (TLV): 01 04 ffffffc0 Option 03 (TLV): 03 04 0a137f3e Option 02 (TLV): 02 04 ffffc7c0 Option 04 (TLV): 04 04 0a136001 Option 07 (TLV): 07 04 0a136001 Option 06 (TLV): 06 04 0a136001 Option 122 (TLV): 7a 06 Option 122 SubOption 01 (TLV): 01 04 ffffffff Option 177 (TLV): b1 13 Option 177 SubOption 01 (TLV): 01 11 5b3235352e3235352e3235352e3235355d CM Dhcp REQUEST Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= 1 Hardware address type (htype) = 1 Hardware address length (hlen) = 6 Message hops (hops) = 0 Transaction ID (xid) = 0xfbc Seconds elapsed since addr acq or renewal (secs) = 0 Flags (flags) = 0x0 CM client IP Address (ciaddr) = 10.19.127.1 CM client IP Address (yiaddr) = 0.0.0.0 Next server IP (siaddr) = 0.0.0.0 Relay agent IP (giaddr) = 0.0.0.0 Client HW Address (chaddr) = 00:15:a2:1a:72:06 Server host name (sname) = Boot file name (file) = Optional Parameters Option 53 (TLV): 35 Option 57 (TLV): 39 Option 51 (TLV): 33 field (options) = 01 03 (DHCP_REQUEST) 02 03d8 04 00000e10
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Option 60 (TLV): 3c 78 646f63736973322e303a30353335303130313031303230313 0323033303130313034303130313035303130313036303130313037303130663038303131 3030393031303030613031303130623031313830633031303130643032303037303065303 230303130306630313031313030343030303030303034 Option 55 (TLV): 37 0c 42430103020407060c0f7ab1 Option 61 (TLV): 3d 07 010015a21a7206 Option 43 (TLV): 2b 5e 020345434d030845434d3a454d5441050230320607352e322 e3232540704362e303308063030303043410906544d353034470a19417272697320496e74 65726163746976652c204c2e4c2e432e040f373436424e35333333323030383033 CM Dhcp ACK Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= 2 Hardware address type (htype) = 1 Hardware address length (hlen) = 6 Message hops (hops) = 0 Transaction ID (xid) = 0xfbc Seconds elapsed since addr acq or renewal (secs) = 0 Flags (flags) = 0x0 CM client IP Address (ciaddr) = 10.19.127.1 CM client IP Address (yiaddr) = 10.19.127.1 Next server IP (siaddr) = 10.19.96.1 Relay agent IP (giaddr) = 0.0.0.0 Client HW Address (chaddr) = 00:15:a2:1a:72:06 Server host name (sname) = Boot file name (file) = /cm0015a21a7206/gm.bin Optional Parameters field (options) = Option 53 (TLV): 35 01 05 (DHCP_ACK) Option 54 (TLV): 36 04 0a136001 Option 51 (TLV): 33 04 00000e10 Option 67 (TLV): 43 16 2f636d3030313561323161373230362f676d2e62696e Option 01 (TLV): 01 04 ffffffc0 Option 03 (TLV): 03 04 0a137f3e Option 02 (TLV): 02 04 ffffc7c0 Option 04 (TLV): 04 04 0a136001 Option 07 (TLV): 07 04 0a136001 Option 06 (TLV): 06 04 0a136001 Option 122 (TLV): 7a 06 Option 122 SubOption 01 (TLV): 01 04 ffffffff Option 177 (TLV): b1 13 Option 177 SubOption 01 (TLV): 01 11 5b3235352e3235352e3235352e3235355d Return Status: 0
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cmDevFtrSw
Displays the CM Feature Switch. Example: [ 13] Cable Modem> cmDevFtrSw cmDevFtrSw CM Dev Modem Feature Switch is currently 0x20
cmEnableLog
Syntax: cmEnableLog {ag} Enables or disables CM DHCP logging. Use 1 to enable logging, or 0 to disable.
cmDispLog

[ 15] Cable Modem> cmDispLog cmDispLog ************** CM_DHCP LOG 1 ************** 1970-1-1,0:0:15.0 Message Type (BOOTREQUEST=1, BOOTREPLY=2): 2 Hardware Address Type: 1 Hardware Address Length: 6 Hops: 1 Transaction ID: 0 Seconds Elapsed: 0 Bootp Flags: 0 ciaddr: 0.0.0.0 yiaddr: 10.19.127.1 siaddr: 10.19.96.1 giaddr: 10.19.127.61 chaddr: 00.15.a2.1a.72.06 Host Name: Filename: /cm0015a21a7206/gm.bin Optional Parameters field (options) = Option 53 (TLV): 35 01 02 (DHCP_OFFER) Option 54 (TLV): 36 04 0a136001 Option 51 (TLV): 33 04 00000e10 Option 67 (TLV): 43 16 2f636d3030313561323161373230362f676d2e62696e Option 01 (TLV): 01 04 ffffffc0 Option 03 (TLV): 03 04 0a137f3e Option 02 (TLV): 02 04 ffffc7c0 Option 04 (TLV): 04 04 0a136001 Option 07 (TLV): 07 04 0a136001 Option 06 (TLV): 06 04 0a136001 Option 122 (TLV): 7a 06 Option 122 SubOption 01 (TLV): 01 04 ffffffff Option 177 (TLV): b1 13 Option 177 SubOption 01 (TLV): 01 11 5b3235352e3235352e3235352e3235355d
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************** CM_DHCP LOG 2 ************** 1970-1-1,0:0:16.0 Message Type (BOOTREQUEST=1, BOOTREPLY=2): 1 ...
cmClearLog
DHCP Sub-Mode Commands

You can enter a DHCP sub-mode command without entering DHCP submode by preceding any of the following commands with / dhcp.
mtaDhcpACK
Displays the MTA DHCP Offer message, and the most recent DHCP REQACK exchanges. Example:
[ 5] Dynamic Host Configuration Protocol> mtaDhcpACK mtaDhcpACK MTA Dhcp OFFER Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= Hardware address type (htype) = Hardware address length (hlen) = Message hops (hops) = ... MTA Dhcp REQUEST Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= Hardware address type (htype) = Hardware address length (hlen) = Message hops (hops) = ... MTA Dhcp ACK Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= Hardware address type (htype) = Hardware address length (hlen) = Message hops (hops) = ... Return Status: 0
2 1 6 1
1 1 6 0
2 1 6 0
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mtaEnableLog
Syntax: mtaEnableLog {ag} Enables MTA DHCP logging. The ag is 1 to enable logging (the default), or 0 to disable logging.
mtaDispLog
Displays the MTA DHCP log. Example:

[ 7] Dynamic Host Configuration Protocol> mtaDispLog mtaDispLog ************** MTA_DHCP LOG 1 ************** 2007-8-28,6:24:23.0 Message Type (BOOTREQUEST=1, BOOTREPLY=2): 2 Hardware Address Type: 1 Hardware Address Length: 6 Hops: 0 Transaction ID: 25771 Seconds Elapsed: 0 Bootp Flags: 0 ciaddr: 10.19.127.141 yiaddr: 10.19.127.141 siaddr: 10.19.96.1 giaddr: 0.0.0.0 chaddr: 00.15.a2.1a.72.07 Host Name: Filename: cm0015a21a7206/cs2k2-4.bin Optional Parameters field (options) = Option 53 (TLV): 35 01 05 (DHCP_ACK) Option 54 (TLV): 36 04 0a136001 Option 51 (TLV): 33 04 00000e10 Option 12 (TLV): 0c 08 6373326b32343031 Option 15 (TLV): 0f 11 74732e6c61622e6172726973692e636f6d Option 01 (TLV): 01 04 ffffffc0 Option 03 (TLV): 03 04 0a137fbe Option 02 (TLV): 02 04 ffffc7c0 Option 06 (TLV): 06 04 0a136001 Option 07 (TLV): 07 04 0a136001 Option 122 (TLV): 7a 33 Option 122 SubOption 03 (TLV): 03 19 0004414c5053025453034c4142064152524953 4903434f4d00 Option 122 SubOption 06 (TLV): 06 13 025453034c41420641525249534903434f4d00 Option 122 SubOption 07 (TLV): 07 01 00 ************** MTA_DHCP LOG 2 ************** 2007-8-28,6:54:23.0 Message Type (BOOTREQUEST=1, BOOTREPLY=2): 1 Hardware Address Type: 1 Hardware Address Length: 6
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...
mtaClearLog cmDhcpACK
Clears the MTA DHCP log.
Displays the CM DHCP Offer message, and the most recent DHCP REQACK exchanges. Example:
[ 79] Dynamic Host Configuration Protocol> cmDhcpACK cmDhcpACK CM Dhcp OFFER Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= Hardware address type (htype) = Hardware address length (hlen) = Message hops (hops) = ... CM Dhcp REQUEST Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= Hardware address type (htype) = Hardware address length (hlen) = Message hops (hops) = ... CM Dhcp ACK Message type (op) /BOOTREQUEST=1, BOOTREPLY=2/:= Hardware address type (htype) = Hardware address length (hlen) = Message hops (hops) = ... Return Status: 0
2 1 6 1
1 1 6 0
2 1 6 0
cmEnableLog
Syntax: cmEnableLog {ag} Enables CM DHCP logging. The ag is 1 to enable logging (the default), or
0 to disable logging.
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cmDispLog

[ 83] Dynamic Host Configuration Protocol> cmDispLog cmDispLog ************** CM_DHCP LOG 1 ************** 2007-8-28,6:27:7.0 Message Type (BOOTREQUEST=1, BOOTREPLY=2): 1 Hardware Address Type: 1 Hardware Address Length: 6 Hops: 0 Transaction ID: 8024 Seconds Elapsed: 0 Bootp Flags: 0 ciaddr: 10.19.127.1 yiaddr: 0.0.0.0 siaddr: 0.0.0.0 giaddr: 0.0.0.0 chaddr: 00.15.a2.1a.72.06 Host Name: Filename: Optional Parameters field (options) = Option 53 (TLV): 35 01 03 (DHCP_REQUEST) Option 57 (TLV): 39 02 03d8 Option 51 (TLV): 33 04 00000e10 Option 60 (TLV): 3c 78 646f63736973322e303a3035333530313031303130323031303230 3330313031303430313031303530313031303630313031303730313066303830313130303930 3130303061303130313062303131383063303130313064303230303730306530323030313030 6630313031313030343030303030303034 Option 55 (TLV): 37 0b 42430103020407060c0f7a Option 61 (TLV): 3d 07 010015a21a7206 Option 43 (TLV): 2b 5e 020345434d030845434d3a454d5441050230320607352e322e3232 540704362e303308063030303043410906544d353034470a19417272697320496e7465726163 746976652c204c2e4c2e432e040f373436424e35333333323030383033 ************** CM_DHCP LOG 2 ************** 2007-8-28,6:27:7.0 Message Type (BOOTREQUEST=1, BOOTREPLY=2): 2 Hardware Address Type: 1 Hardware Address Length: 6 Hops: 0 ...
cmClearLog
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DSP Sub-Mode Commands

You can enter a DSP sub-mode command without entering DSP sub-mode by preceding any of the following commands with / dsp. In DSP sub-mode, the prompt is DSP>.
/ dimdbg
Syntax: dimdbg {subcommand} Displays or sets DSP debugging information.
dimdbg opt
Syntax: dimdbg opt {value} Sets one or more DSP options. The value is a hexadecimal number consisting of one or more of the following bits, ORed together. Value 1 8 10 20 40 80 100 200 400 800 1000 2000 Description Dont reset on DSP failure Disable timeout in DSP download states Use emulator to download code (before Micros download) Dont send status requests, dont expect responses Verify download Init DSP memory before download Do dummy access on each block before download DSP Diagnostic Code is running Send only simple msgs to DSP Disable image checksum verication Spy all params in messages Treat all error indications from the DSP as fatal
dimdbg ver
Displays DSP version information. Example:
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[ 3] DSP> dimdbg ver dimdbg ver Application Services: Gateway Media Engine 1.1.3 (Build 2) DSP 0: version = Cap 0xfc20, AER tail len 0, Rel 22.2.0.0, Build c14 , Id:0 Nov:01:2006 08:58:06, DSP VDSP, Cap2 0x26ca,Cap3 0xb, Chans 4, Security info 0x0, EC tail len 32, PCM only chans 2, Cap4 0x4100, Cap5 0xc44f, Cap6 0x15, Cap7 0x648, Cap8 0x60, Audio None, frame size 5ms, Max playout segments 32, Max conference chans 6
dimdbg stats
Syntax: dimdbg stats {dsp} [channel] [clear] Displays or clears the DSP or channel statistics. The parameters are: dsp The DSP affected. Valid range: TM512: 0 to 2 TM508: 0 to 1 Others: 0 channel The channel number. Each DSP supports two channels per line. Valid range: 0 to 7, or the keyword all to specify all channels.
clear
Clears the statistics on the specied channel. Example: [ 6] DSP> dimdbg stats 0 dimdbg stats 0 DIM: DSP 0 Stats: to_dsp_ctl_msgs to_dsp_sig_msgs to_dsp_lo_prio_msgs from_dsp_ctl_msgs from_dsp_sig_msgs from_dsp_lo_prio_msgs to_dsp_msgs_dropped from_dsp_msgs_dropped dsp_not_responding dsp_download_retries dsp_dnld_chksum_error dsp_wait_dnld_ack to_dsp_dnld_msgs from_dsp_dnld_acks dsp_congestions
= = = = = = = = = = = = = = =
1 0 0 3 0 0 0 1 0 0 0 0 0 0 0
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dimdbg dump
Syntax: dimdbg dump {dsp} {addr} {length} [type] [page] Displays DSP memory. The parameters are: dsp The DSP number, starting from 0. addr The starting word address of the memory to display. length The number of words to display. type (optional) The address type: 0 for data, or 1 for program. page (optional) For data blocks, the page number of memory to display. Example: [ 9] DSP> dimdbg dump 0 0 8 dimdbg dump 0 0 8 dsp=0, dsp_addr_w=0x0, hpi_offset_b=0x0, len_w=8 00000000: 9749 EBDC 49DA 8B09 5461 78A8 9A46 1276
dimdbg tcids
Syntax: dimdbg tcids [start num] Displays a map of active TCIDs. The parameters are: start The rst TCID to display. Valid range: 0 to 23. num The number of TCIDs to display. Example:
[ 90] DSP> dimdbg tcids dimdbg tcids DIM active TCIDs: TCID 1 DSP 0 Channel 0 Timeslot Rx / Tx 2 / 2 none none Voice CP FIFO State
Return Status: 0
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dimdbg poll stats
Syntax: dimdbg poll stats [dsp | all] [chan | all] Displays poll period statistics for the specied DSP and channel. The default is to display statistics for all channels and DSPs. The parameters are: dsp The DSP to display. Valid range: 0 to 2 on the TM512; 0 to 1 on the TM508. Use the keyword all to display all DSPs (default). chan The channel number to display. Valid range: 0 to 7. Use the keyword all to display all channels (default).
dimdbg set_poll
Syntax: dimdbg set_poll {time} Manually set the polling period, in milliseconds.
dimdbg set_voice_poll
Syntax: dimdbg set_voice_poll {ag} Enables or disables voice packet polling. The ag is either off or on.
dimdbg msg
Syntax: dimdbg msg {dsp} {chan} {msgid} {trans_id} [params ...] Internal use only: sends an arbitrary control message to the specied DSP.
dimdbg prof_dene
Syntax: dimdbg prof_dene {tcid} Displays the active prole for the specied TCID. Valid range: 1 to 24.
dimdbg test_poll_period
Syntax: dimdbg test_poll_period {cmd} {thresh} Controls test polling. The parameters are: cmd One of: on (enable polling), off (disable polling), or print (display the current status)
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thresh The threshold value, in milliseconds. The default is 20. Example: [ 9] DSP> dim test_poll_period print dim test_poll_period print test_poll_period = on test_poll_period max = 20 ms test_poll_period min = 20 ms test_poll_period thresh = 1000 ms test_poll_period pass thresh num= 0 <0ms - 2ms> number: 0 <4ms - 6ms> number: 0 <8ms - 10ms> number: 0 <12ms - 14ms> number: 0 <16ms - 18ms> number: 0 <20ms - 22ms> number: 14632135 <24ms - 26ms> number: 0 <28ms - 30ms> number: 0 <32ms - 34ms> number: 0 <36ms - 38ms> number: 0 < >= 40ms > number: 0 Return Status: 0
dimdbg show_reection_page
Syntax: dimdbg show_reection_page {tcid} [-v lvl] Displays the DSP reection page. The parameters are: tcid The TCID to display (must be active). Valid range: 1 to 24. lvl Sets the verbosity level. Valid range: 0 to 9.
dimdbg power
Syntax: dimdbg power {setting} Controls DSP power management. The valid settings are:
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Value 0x0000 0x0001 0x0002 0x0003 0x0004 0x0008 0x0010 0x001A
Description Disabled Clock Mgmt Control Enabled IDLE2 Control Enabled (VDSP uses clk divide by and/or GPD) Both Clock Mgmt and IDLE2 Enabled Use divide by factor of 2, instead of default 4 (VDSP only) If IDLE2 enabled, use Global Powerdown Enabled (VDSP only) If IDLE2 enabled, use Clock Divide By Mode (VDSP only) Enable both IDLE2 GPD and Divide By mode (VDSP only)
ccudbg dadbg
Not implemented.
Syntax: dadbg {subcommand} DSP Allocator debugger. To enable these commands set Spy level 5 on the DSPA key as follows: spy 12 5
dadbg usage
Syntax: dadbg usage [dsp] Displays DSP information and conguration.
dadbg dnld
Syntax: dadbg dnld {dsp} {image} [channels] Downloads a rmware image to the specied DSP.
dadbg image
Syntax: dadbg image {img#} {num_channels} [num_pcm_only_channels] Edits parameters for the specied image. You can congure the number of total channels and the number of PCM-only channels.
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dadbg base
Syntax: dadbg base {base_dsp#} Sets the base DSP number.
dadbg chan
Syntax: dadbg chan {max_chan} Sets the maximum number of channels.
dadbg overlay_pcm_lbrc
Syntax: dadbg overlay_pcm_lbrc {dsp} {ag} Sets the Overlay PCM ag for the specied DSP. The parameters are: dsp The DSP to display. Valid range: 0 to 2 on the TM512; 0 to 1 on the TM508. Use all to display all DSPs. ag Specify 1 to enable or 0 to disable.
dadbg chan_alloc_order
Syntax: dadbg chan_alloc_order {ag} Sets the channel allocation order. Specify 0 for normal order or 1 for reverse order.
dadbg sec_alloc
Syntax: dadbg sec_alloc {micro_only | dsp_only | micro_dsp | dsp_micro} Modies security parameters for packet handling.
dadbg sec_cong
Syntax: dadbg sec_cong {dsp | micro} [none | srtp | pktcbl | all] [none | rtp | rtcp | all] [max_chan_rtp] [max_chan_rtcp] Modies the security conguration of the Micro portion of the DSP allocator.
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dadbg sec_show
Syntax: dadbg sec_show {dsp} Shows the security conguration of the specied DSP allocator.
dsimdbg
Syntax: dsimdbg {subcommand} DSP Image commands.
dsimdbg show
Syntax: dsimdbg show [image_id level] Displays information about the specied image. The parameters are: level The amount of information to display. Default: 1 (least information). Levels at or above 4 produce highly verbose listings that may take several minutes to display. image_id The image to display. Example: [ 35] DSP> dsim show 2 dsp images Image ID=0xBABEFACE Build:???? Rel:0.0.0.0, Id:0 unk:00:2000 00:00:00 Image ID=0x00000000 Build:eg1a Rel:11.1.100.9, Id:4830 Nov:03:2005 19:51:48 OK Return Status: 0
dsimdbg select
Syntax: dsimdbg select {image_id} {ag} Enables or disables downloading of an image. The parameters are: image_id The image to enable or disable. ag Use 1 to disable download of a image; 0 to include in the download list.
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rtcpdbg
Syntax: rtcpdbg info {tcid} Displays control block information for the specied TCID. To enable this command, set Spy level 5 on the RTCP key as follows: spy 4 5
spy
Syntax: one of: spy spy [-l] spy {key} [level] spy [default] Spy debugging commands. The options and parameters are: (none) Shows the available subcommands and displays the current debug table.
-l
Shows the valid debug level settings. key [level] With no level specied, shows the level of the specied key. Specify a level to set the key to that level.
default
Sets all levels to the default. Examples:

[ 23] DSP> spy -l 0 => General Information 1 => Function Entry 2 => Normal Event 3 => Minor Unexpected Event 4 => Major Unexpected Event 5 => Fatal Error 6 => Spy Trace Off [ 24] DSP> spy SPY Debug Commands: spy spy key spy -l spy default Key ( 0) All Keys ( 1) ROOT ( 2) ISU ( 3) ISUCPDET ( 4) RTCP ( 5) VIM -- Show table -- Show level of key specfied -- Show possible levels -- Set levels to default Level Spy Trace Off Spy Trace Off Spy Trace Off Spy Trace Off Spy Trace Off Spy Trace Off Destination dbgPort dbgPort dbgPort dbgPort dbgPort dbgPort
spy key level -- Set level
----- ---------------- ------------------------ ---------------------------- ---------------- ------------------------ ------------------------
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( 6) CCU ( 7) CCUTONE ( 8) CCUCPDET ( 9) DEX ( 10) DIM ( 11) DIM_DNLD ( 12) DSPA ( 13) IPSM ( 14) MTANI-IPSEC ( 15) XGCP ( 16) DLMM ( 17) IPSECMAN ( 18) VSM ( 19) PMA
Spy Trace Off Spy Trace Off Spy Trace Off Spy Trace Off Spy Trace Off Spy Trace Off Spy Trace Off Spy Trace Off Spy Trace Off Spy Trace Off Spy Trace Off Spy Trace Off Spy Trace Off Spy Trace Off
dbgPort dbgPort dbgPort dbgPort dbgPort dbgPort dbgPort dbgPort dbgPort dbgPort dbgPort dbgPort dbgPort dbgPort
dsp
Syntax: dsp {tcid} {subcommand} DSP debugging commands. The valid range for tcid is 0 to 2.
dsp tone
Syntax: one of: dsp {tcid} tone {tele | net | both} {f1 a1} [f2 a2]
dsp tone off
Starts or stops a tone on the specied TCID.
download
Syntax: download {dsp} Downloads a core image to the specied DSP.
cong
Syntax: congure {tcid} {callif} Congures a TCID. The parameters are: tcid The TCID to congure. Valid range: 0 to 23. callif The callback interface: 0 (manufacturing) or 1 (CallP).
uncong
Syntax: uncongure {tcid} Uncongures a TCID. The valid range for tcid is 0 to 23.
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allocChannel
Syntax: allocChannel {line} Allocates a free channel to a line. The valid range for line is 1 to 12.
freeChannel
Syntax: freeChannel {line} Frees a channel allocated to the specied line. The valid range for line is 1 to
12.
reqCoding
Syntax: reqCoding {channel} Requests coding parameters for the specied channel. The valid range for channel is 0 to 23.
reqNullCoding
Syntax: reqNullCoding {channel} Requests coding with NULL parameters for the specied channel. The valid range for channel is 0 to 23.
state
Syntax: state {channel} {state} Sets a TCID coding state. The parameters are: channel The channel ID to set. Valid range: 0 to 23. state The coding state, one of:
0: idle 1: digit collect 2: voice
tone
Syntax: tone {channel} {tone} {toNET} {toTELE} Starts or stops a tone on the specied channel. The parameters are: channel The channel number. Valid range: 0 to 23. tone
0 to stop the tone, 1 to start the tone.
toNET Starts or stops the tone toward the network (0 or 1). toTELE Starts or stops the tone toward the CPE (0 or 1).
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setvp
Syntax: setvp {tcid} {nom_delay} [max_delay] [min_delay] [conceal] [adap_po] Change voice playout settings only for a standing call. The parameters are: tcid The TCID to congure. Valid range: 0 to 23. nom_delay The nominal delay, in milliseconds. Valid range: the packetization rate to 160 ms. max_delay The maximum delay, in milliseconds. Valid range: the packetization rate to 160 ms. min_delay The minimum delay, in milliseconds. Valid range: the packetization rate to 160 ms. conceal 0: none 1: standard 2: G711A1 adap_po 0: xed 1: silence 2: immediate
jittermode
Syntax: jittermode {mode} Changes the jitter buffer mode. The mode is 1 (adaptive) or 2 (xed).
nomjitter
Syntax: nomjitter {rate} Change nominal jitter buffer multiplier. The parameters are: rate
1: 1x packetization rate 2: 2x packetization rate 3: 3x packetization rate 4: 4x packetization rate
Example:
[ 57] DSP> nomjitter 2 11:00:00 RT 13 tCLI Nominal VP buffer set to 2x the packetization rate. Return Status: 0
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maxjitter
Syntax: maxjitter {rate} Change the maximum jitter buffer multiplier. The parameters are: rate
1: 1x packetization rate 2: 2x packetization rate 3: 3x packetization rate 4: 4x packetization rate
Example:
[ 58] DSP> maxjitter 2 11:00:00 RT 13 tCLI Maximum VP buffer set to 2x the packetization rate. Return Status: 0
recong
Syntax: recong {tcid} {timeslot} Change the DSP channels timeslots. The parameters are: tcid The TCID. Valid range: 0 to 23. timeslot The starting timeslot for the channel (1-based).
echo
Syntax: echo {tcid} {setting} Changes the echo canceller setting. The parameters are: tcid The TCID. Valid range: 0 to 23. setting One of the following:
0: disable 1: enable 2: tx_mute 3: NLP disabled
nlplevel
Syntax: nlplevel {ag} Sets or displays the NLP level ag. The ag can be either 0 or 1 (the default).
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echotail
Syntax: echotail {time} Change echo tail setting. The parameter is: time
1: 8 ms 2: 32 ms
Example: [ 69] DSP> echotail 1 echotail 1 Return Status: 0
looprx
Syntax: looprx {tcid} {setting} Enables or disables DSP receive loopback. This loops the network PCM back to the network. The parameters are: tcid The TCID to control. Valid range: 0 to 23. setting
0: disable loopback 1: enable loopback
looptx
Syntax: looptx {tcid} {setting} Enables or disables DSP transmit loopback. This loops the line card PCM back to the line card. The parameters are: tcid The TCID to control. Valid range: 0 to 23. setting
0: disable loopback 1: enable loopback
rtcp_info
Syntax: rtcp_info {tcid} Requests RTCP information from the specied TCID.
rxtx_stat
Syntax: rxtx_stat {tcid} {clear} Display Rx/Tx statistics for the specied channel. The parameters are: tcid The TCID number. Valid range: 0 to 23.
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clear
0: do not clear statistics 1: clear statistics
Example:
[ 14] DSP> rxtx_stat 1 0 rxtx_stat 1 1 Return Status: 0 [ 15] DSP> 10:25:16 RT 13 tMVX_C Rx/Tx Stats for 2 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C 10:25:16 RT 13 tMVX_C Rx Voice Packets Tx Voice Packets Rx Min Jitter Rx Max Jitter Rx RTP Avg Jitter Tx Octets Rx Octets DTMF Tx Packets DTMF Rx Packets SID Rx Packets SID Tx Packets Tx Last Timestamp Tx Extended Seq Number Tx Last Seq Number Tx Last Pkt Type Rx Last Timestamp Rx Last Ssrc Rx Extended Seq Number Rx Last Seq Number Rx Last Pkt Type Pkt Lost by Network Rx P2P Packets to Hosts Rx P2P Filtered Packets Rx Net Packets Tx Net Packets Rx Last Voice Prof Idx = 2875 = 2875 = 0 (ms) = 23 (ms) = 0 (pcm samples) = 460000 = 460000 = 0 = 0 = 0 = 0 = 459800 = 0 = 2874 = 0 = 459800 = 123 = 0 = 2874 = 0 = 0 = 0 = 0 = 2875 = 2875 = 0
Tx Silence Suppressed Frames = 0
Tx Grant Sync Dropped Frames = 0
P2P Squelched Voice Packets = 0
err_stat
Syntax: err_stat {tcid} {clear} Displays error statistics for the specied channel. The parameters are: tcid The channel number. Valid range: 0 to 23. clear
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Example: [ 20] DSP> err_stat err_stat 1 0 Return Status: 0 [ 21] DSP> 17:02:39 17:02:39 RT 13 tDSP 17:02:39 RT 13 tDSP 17:02:39 RT 13 tDSP 17:02:39 RT 13 tDSP 17:02:39 RT 13 tDSP 17:02:39 RT 13 tDSP 17:02:39 RT 13 tDSP 17:02:39 RT 13 tDSP 17:02:39 RT 13 tDSP 17:02:39 RT 13 tDSP 17:02:39 RT 13 tDSP 17:02:39 RT 13 tDSP 1 0
RT 13 tDSP Error Stats for 1 invalid_header_count: 0 to_micro_overflow_count: 0 lost_enh_packet_count: 0 no_core_packet_count: 0 pkt_lost_by_network: 2 invalid_mac_header_count: 0 invalid ssrc count: 0 invalid payload count: 0 rx routing dropped: 0 p2p invalid pkt count: 0 rx seq num discont events: 7 rx aal2 crc10 err count: 0
level_stat
Syntax: level_stat {tcid} {clear} Displays the level statistics for the specied channel. The parameters are: tcid The channel number. Valid range: 0 to 23. clear
Example: [107] DSP> level_stat 1 0 level_stat 1 0 Return Status: 0 [108] DSP> 14:26:29 RT 13 tDSP Tele levels for 1 14:26:29 RT 13 tDSP rx_level: -400 14:26:29 RT 13 tDSP tx_level: -420 14:26:29 RT 13 tDSP rx_mean: -2 14:26:29 RT 13 tDSP tx_mean: 0 14:26:29 RT 13 tDSP frame_underrun_count: 8
vp_stat
Syntax: vp_stat {tcid} {clear} Displays the voice play-out statistics for the specied channel. The parameters are: tcid The channel number. Valid range: 0 to 23.
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clear
Example:
[113] DSP> vp_stat 1 0 vp_stat 1 0 Return Status: 0 [114] DSP> 14:31:02 RT 13 tDSP Voice Playout Delay Stats for 1 14:31:02 RT 13 tDSP Avg Playout Delay: 30 14:31:02 RT 13 tDSP Lost Segments: 88644 14:31:02 RT 13 tDSP Replayed Segments: 88644 14:31:02 RT 13 tDSP Idle Segments: 319931 14:31:02 RT 13 tDSP FIFO Dropped Segments: 406947 14:31:02 RT 13 tDSP Rx Segments: 16290412 14:31:02 RT 13 tDSP Rx Avg Pkt Jitter: 0 (pcm samples) 14:31:02 RT 13 tDSP Adpt PO Buf Delay Inc: 41867 14:31:02 RT 13 tDSP Adpt PO Buf Delay Dec: 52393 14:31:02 RT 13 tDSP Cell Starve Evt Cnt: 41914 14:31:02 RT 13 tDSP PO Buf Underflow Cnt: 0
echo_stat
Syntax: echo_stat {tcid} {clear} Displays the echo statistics for the specied channel. The parameters are: tcid The channel number. Valid range: 0 to 23. clear
Example:
[116] DSP> echo_stat 1 0 echo_stat 1 0 Return Status: 0 [117] DSP> 14:33:36 RT 13 tDSP Px Level: -41.6250 14:33:36 RT 13 tDSP Py Level: -39.0625 14:33:36 RT 13 tDSP Pe Level: -39.1250 14:33:36 RT 13 tDSP Estimated ERL: 32.8750 14:33:36 RT 13 tDSP Acom Estimate: 32.8750 14:33:36 RT 13 tDSP P[06,13] 0x0010 0x6dd0 0x0000 0x0000 0x0000 0x0000 0x000d 0x75ef 14:33:36 RT 13 tDSP P[14,21] 0x004f 0x7a10 0x012e 0xd4b3 0x0000 0x0000 0x0380 0x0002 14:33:36 RT 13 tDSP P[22,29] 0x0000 0x0000 0x0000 0xf26c 0x0030 0x000a 0x0015 0x0006 14:33:36 RT 13 tDSP P[30,37] 0x0020
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gain_req
Syntax: gain_req {channel} Displays the gain settings for the specied channel. The parameter is: channel The channel number. Valid range: 1 to 24. Example: [119] DSP> gain_req gain_req 1 Return Status: 0 [120] DSP> 14:36:23 14:36:23 RT 13 tDSP 14:36:23 RT 13 tDSP 14:36:23 RT 13 tDSP 14:36:23 RT 13 tDSP 14:36:23 RT 13 tDSP 14:36:23 RT 13 tDSP 14:36:23 RT 13 tDSP 1
RT 13 tDSP DSP Gains for 1: tx_dg: +0 rx_dg: +0 tx_ag: -256 rx_ag: -256 rx_sec_ag: -256 lcd: +0 side_tg: +15
ecpath_coeff
Syntax: ecpath_coeff {channel} {lter} {start_index} {num_coeffs} Displays the echo path coefcients.
trafc
Syntax: trafc {ag} Starts or stops the trafc simulator. Use 0 to stop the simulator, 1 to start it. Example: [104] DSP> traffic Traffic started on Traffic started on Traffic started on Traffic started on 1 1 3 5 7 and and and and 2 4 6 8
restart mft_open
Reset the DSPs and download a core image.
Syntax: mft_open {line} Opens a line with voice coding. The valid range for line is 1 to 24.
mft_close
Syntax: mft_close {line} Closes a line. The valid range for line is 1 to 24.
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detect_tone
Syntax: mft_detect {line} {ag} Enables or disables tone detection. The parameters are: line The line number. Valid range: 1 to 24. ag
0 to disable tone detection, 1 to enable it.
cps
Syntax: cps {setting} Enables or disables NLP constant power signal detection. This command affects the arrisMtaDevDspCpsSetting MIB object. Enter 0 to disable, or 1 to enable. When enabled, the echo canceller disengages immediately when a high-level constant power signal, such as a fax/modem tone or DTMF digit (used for alarm panel data transmissions), is detected. Example: [ 7] DSP> cps ? Usage: cps <setting> <setting> : 0 disable : 1 enable Current setting: Enable Return Status: 1 [ 10] DSP> cps 1 10:34:59 RT 13 tCLI Return Status: 0
nlp cps set to Enable.
vbdbitmap
Syntax: vbdbitmap {lines} Enables or disables jitter buffer override for the selected lines. The lines parameter is a 12-bit hexidecimal value; the valid range is 0 to 0xfff. Set bit 0 to enable jitter buffer override for line 1 and so forth.
vbdmin
Syntax: vbdmin {bufsize} Sets the minimum jitter buffer size for Voice Band Data (fax or modem) calls. Valid range: 10 to 160; must be less than the nominal jitter buffer size. Default: 20.
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vbdnom
Syntax: vbdnom {bufsize} Sets the nominal jitter buffer size for Voice Band Data (fax or modem) calls. Valid range: 10 to 160; must be less than the maximum jitter buffer size and greater than the minimum jitter buffer size. Default: 70.
vbdmax
Syntax: vbdmax {bufsize} Sets the maximum jitter buffer size for Voice Band Data (fax or modem) calls. Valid range: 10 to 160; must be greater than the nominal jitter buffer size. Default: 160.
customjitter
Syntax: customjitter {ag} Enables or disables custom jitter buffer settings. The ag is either 1 to enable custom settings, or 0 to disable.
custommin
Syntax: custommin {minjitter} Displays or sets the minimum custom jitter buffer size, in milliseconds. The valid range for minjitter is 5 to 160, in multiples of 5ms. Default: 5.
customnom
Syntax: customnom {nomjitter} Displays or sets the nominal custom jitter buffer size, in milliseconds. The valid range for nomjitter is 5 to 160, in multiples of 5ms. Default: 10.
custommax
Syntax: custommax {maxjitter} Displays or sets the maximum custom jitter buffer size, in milliseconds. The valid range for maxjitter is 5 to 160, in multiples of 5ms. Default: 60.
info jitsim Sub-Mode
Displays DSP and TCID information.
These DSP commands control the Jitter Simulator. You can enter a jitsim sub-mode command without entering jitsim sub-mode by preceding any of the following commands with / dsp jitsim. In jitsim sub-mode, the prompt is Jitter Simulator>.
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enable
Enables the jitter simulator. Example: [ 83] Jitter Simulator> enable enable Jitter Simulator: ENABLED Packet Loss Mode: INSTANT ONLY Packet Jitter Mode: INSTANT ONLY PLEASE NOTE: MAX delay that can be induced by jitter simulator is 35*pkt_rate ms Simulator is single-threaded. Results will vary with more than one call up Return Status: 0
disable
Disables the jitter simulator. Example: [ 84] Jitter Simulator> disable disable Jitter Simulator: DISABLED PLEASE NOTE: MAX delay that can be induced by jitter simulator is 35*pkt_rate ms Simulator is single-threaded. Results will vary with more than one call up Return Status: 0
settings
Displays the jitter simulators current mode and settings. Example:

[ 87] Jitter Simulator> settings settings Jitter Simulator: ENABLED Packet Loss Mode: INSTANT ONLY Packet Jitter Mode: INSTANT ONLY PLEASE NOTE: MAX delay that can be induced by jitter simulator is 35*pkt_rate ms Simulator is single-threaded. Results will vary with more than one call up Return Status: 0
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drop
Syntax: drop {packets} Instant RTP packet dropper. The parameter is: packets number of packets to drop Example: [ 89] Jitter Simulator> drop 2 drop 2 Packet(s) to drop: 2 Return Status: 0
delay
Syntax: delay {time} Delays the next packet by the specied time. The parameter is: time delay time in ms Example: [ 91] Jitter Simulator> delay 10 delay 10 Next packet delay: 10 ms Return Status: 0
loss_off
Disables special loss modes. Example:

[ 92] Jitter Simulator> loss_off loss_off Jitter Simulator: ENABLED Packet Loss Mode: INSTANT ONLY Packet Jitter Mode: INSTANT ONLY PLEASE NOTE: MAX delay that can be induced by jitter simulator is 35*pkt_rate ms Simulator is single-threaded. Results will vary with more than one call up Return Status: 91
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loss_xed
Syntax: loss_xed {packets} {time} Enables xed packet loss mode. The parameters are: packets number of packets to drop time delay time in ms Example:
[ 94] Jitter Simulator> loss_fixed 2 100 loss_fixed 2 100 Jitter Simulator: ENABLED Packet Loss Mode: FIXED Time between packet loss bursts: 100 ms Number of packets to drop: 2 Packet Jitter Mode: INSTANT ONLY PLEASE NOTE: MAX delay that can be induced by jitter simulator is 35*pkt_rate ms Simulator is single-threaded. Results will vary with more than one call up Return Status: 0
loss_random
Syntax: loss_random {percentage} Enables random packet loss mode. The parameter is: percentage percentage of time to drop random packets Example:
[ 99] Jitter Simulator> loss_random 10 loss_random 10 Jitter Simulator: ENABLED Packet Loss Mode: RANDOM % of time that loss will occur: 10% Packet Jitter Mode: INSTANT ONLY PLEASE NOTE: MAX delay that can be induced by jitter simulator is 35*pkt_rate ms Simulator is single-threaded. Results will vary with more than one call up Return Status: 0
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jit_off
Disables special jitter modes. Example:

[101] Jitter Simulator> jit_off jit_off Jitter Simulator: ENABLED Packet Loss Mode: INSTANT ONLY Packet Jitter Mode: INSTANT ONLY PLEASE NOTE: MAX delay that can be induced by jitter simulator is 35*pkt_rate ms Simulator is single-threaded. Results will vary with more than one call up Return Status: 91
jit_xed
Syntax: jit_xed {time} Enable xed jitter mode. The parameter is: time The induced oscillating delay, in milliseconds. Example:
[103] Jitter Simulator> jit_fixed 10 jit_fixed 10 Jitter Simulator: ENABLED Packet Loss Mode: INSTANT ONLY Packet Jitter Mode: FIXED Oscillating delay time: 10 ms PLEASE NOTE: MAX delay that can be induced by jitter simulator is 35*pkt_rate ms Simulator is single-threaded. Results will vary with more than one call up Return Status: 0
jit_shift
Syntax: jit_shift {time} {percentage} Enables shift jitter mode. The parameters are: time The time, in milliseconds, to shift a group of packets.
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percentage The percentage of each second to shift the group of packets. Example:
[106] Jitter Simulator> jit_shift 5 25 jit_shift 5 25 Jitter Simulator: ENABLED Packet Loss Mode: INSTANT ONLY Packet Jitter Mode: SHIFT Shift delay time: 5 ms Length of shift (per s): 250 ms PLEASE NOTE: MAX delay that can be induced by jitter simulator is 35*pkt_rate ms Simulator is single-threaded. Results will vary with more than one call up Return Status: 0
jit_burst
Syntax: jit_burst {time} {percentage} Enables burst jitter mode. The parameters are: time time in ms of constant delay percentage percentage of each second to insert the constant delay Example:
[109] Jitter Simulator> jit_burst 5 25 jit_burst 5 25 Jitter Simulator: ENABLED Packet Loss Mode: INSTANT ONLY Packet Jitter Mode: BURST Interpkt delay time: 5 ms Length of burst (per s): 250 ms PLEASE NOTE: MAX delay that can be induced by jitter simulator is 35*pkt_rate ms Simulator is single-threaded. Results will vary with more than one call up Return Status: 0
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jit_random
Syntax: jit_random {time} {percentage} Enables random jitter mode. The parameters are: time max time in ms of random delay percentage percentage of time to insert the random delay Example:
[115] Jitter Simulator> jit_random 5 10 jit_random 5 10 Jitter Simulator: ENABLED Packet Loss Mode: INSTANT ONLY Packet Jitter Mode: RANDOM % of time that jitter will occur: 10% Max pkt delay: 5 ms PLEASE NOTE: MAX delay that can be induced by jitter simulator is 35*pkt_rate ms Simulator is single-threaded. Results will vary with more than one call up Return Status: 0
jit_random_win
Syntax: jit_random_win {mindelay} {maxdelay} {percentage} Enables random window jitter mode. The parameters are: mindelay minimum time, in millisconds, of random delay maxdelay maximum time, in millisconds, of random delay percentage percentage of time to insert the random delay
jit_rolling
Syntax: jit_rolling {max_delay} {delta} {percentage} Enables rolling jitter mode. The parameters are: max_delay maximum rolling delay value
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delta time in ms that the rolling delay is increased by percentage percentage of each second the rolling delay is increased by the delta Example:
[119] Jitter Simulator> jit_rolling 10 2 25 jit_rolling 10 2 25 Jitter Simulator: ENABLED Packet Loss Mode: INSTANT ONLY Packet Jitter Mode: ROLLING Max pkt delay: 10 ms Delay delta per pkt: 2 ms Length of roll (per s): 250 ms PLEASE NOTE: MAX delay that can be induced by jitter simulator is 35*pkt_rate ms Simulator is single-threaded. Results will vary with more than one call up Return Status: 0
debug
Debug jitter simulator. Example:

[121] Jitter Simulator> debug debug Jitter Simulator: ENABLED Packet Loss Mode: INSTANT ONLY Packet Jitter Mode: INSTANT ONLY PLEASE NOTE: MAX delay that can be induced by jitter simulator is 35*pkt_rate ms Simulator is single-threaded. Results will vary with more than one call up Toggle: 0 Timer: 0 Tick: 0 Instant Pkts 2 Drop: 2 Instant Delay: 10 ms Delay Calc: 0 ms Current ms of delay: 0 ms Return Status: 0
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vp_stat
Syntax: vp_stat {tcid} {clear} Displays the voice play-out statistics for the specied channel. The parameters are: tcid The channel number. Valid range: 0 to 23. clear
Example:
[113] DSP> vp_stat 1 0 vp_stat 1 0 Return Status: 0 [114] DSP> 14:31:02 RT 13 tDSP Voice Playout Delay Stats for 1 14:31:02 RT 13 tDSP Avg Playout Delay: 30 14:31:02 RT 13 tDSP Lost Segments: 88644 14:31:02 RT 13 tDSP Replayed Segments: 88644 14:31:02 RT 13 tDSP Idle Segments: 319931 14:31:02 RT 13 tDSP FIFO Dropped Segments: 406947 14:31:02 RT 13 tDSP Rx Segments: 16290412 14:31:02 RT 13 tDSP Rx Avg Pkt Jitter: 0 (pcm samples) 14:31:02 RT 13 tDSP Adpt PO Buf Delay Inc: 41867 14:31:02 RT 13 tDSP Adpt PO Buf Delay Dec: 52393 14:31:02 RT 13 tDSP Cell Starve Evt Cnt: 41914 14:31:02 RT 13 tDSP PO Buf Underflow Cnt: 0
CallP Sub-Mode Commands

You can enter a CallP sub-mode command without entering CallP sub-mode by preceding any of the following commands with / callp. In CallP submode, the prompt is Call Processing>.
/ dds
Displays the size of CallP data structures. Example: [ 5] Call Processing> dds dds Size of lines[0] = 112612
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Size of cxPool[0] = 3680 Size of tcidPool[0] = 2000 Size of nePool[0] = 312
dlr
Syntax: dlr {line} {n} Prints some or all of the contents of the line record. The parameters are: line The line number. Valid range: 1 to 12. n
0 (default): dump basic line state information. 1: dump all call processing information related to the line 2: dump all call processing and non call processing (line card, DSP,
datapath) information related to the line Example: [ 19] Call Processing> dlr 1 0 dlr 1 0 Line Number (1-based) Endpoint State Linecard State Have A-Link Dialing Method Override Onhook Transmission Enabled Onhook Transmission Pending My IP Address Return Status: 0
= = = = = = = =
1 In Service Talk TRUE No Dialing Method override FALSE FALSE 10.1.35.170
dmq
Dumps CallP-related Message Queue information. Example: [ 19] Call Processing> dmq High Water Marks... Line Card Queue: 21 of 80. Current: 0 Line Card Timer Queue: 8 of 20. Current: 0 CallP Queue: 8 of 80. Current: 0 CallP CallAgnt Queue: 4 of 80. Current: 0 Return Status: 45
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dst
Prints the call processing and administrative states of all lines. The state is one of the following: State EP_IS EP_RST EP_DISC EP_OOS Example: [ 20] Call Processing> dst Line State ifIndex ifAdminStatus operStatus -----------------------------------------------------------1 2 (EP_RST ) 9 UP UP 2 2 (EP_OOS ) 10 UP DOWN 3 4 (EP_IS ) 11 UP UP 4 4 (EP_IS ) 12 UP UP 5 4 (EP_IS ) 13 UP UP 6 4 (EP_IS ) 14 UP UP 7 4 (EP_OOS ) 15 DOWN DOWN 8 4 (EP_OOS ) 16 DOWN DOWN Description In Service Restart in progress Disconnected Out of Service
chst
Syntax: chst {line} {state} [force] Changes the CallP state of the line. The parameters are: line The line number. Valid range: 1 to 12. state The new state for the line; one of: Value 0 1 2 3 4 5 6 7 8 9 10 11 State No state change Out of Service Intermediate state for taking In Service Null (idle) Call Init Call Received Call Inactive Call Active QoS Create QoS Modify Remote Disconnect Local Disconnect
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force Use 1 to force the line to change to the new state, 0 otherwise.
dlid
Prints call processing log IDs. Example: [ 31] Call Processing> dlid dlid Dump callp log ids CALLP_SYS=21 CALLP_EPP=22 CALLP_DBG=23 CALLP_TRC=24 CALLP_TRC_EPPR=25 CALLP_TRC_EPPTONE=26 CALLP_TRC_EPPTMR=27 CALLP_MSG=28 CALLP_EVT=29 CALLP_QOS_DBG=30 CALLP_QOS_ERR=31 LOG_SWERR=53 CALLP_DYN=32 CALLP_STATS=33 CALLP_DNS=34 Return Status: 0
callpEnblLog
Syntax: callpEnblLog {ag} Enables or disables CallP signalling logging. The ag is either 1 to enable logging, or 0 to disable logging.
callpDispLog
Displays the CallP signalling log. Example:

[ 11] Call Processing > callpDispLog callpDispLog ************** MGCP LOG 1 ************** 2007-1-23,16:33:46.0 RSIP 1 aaln/1@mta41.DEV39 MGCP 1.0 NCS 1.0 RM: restart ************** MGCP LOG 2 ************** 2007-1-23,16:33:46.0 200 1 OK ************** MGCP LOG 3 ************** 2007-1-23,16:33:46.0
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RSIP 2 aaln/2@mta41.DEV39 MGCP 1.0 NCS 1.0 RM: restart ************** MGCP LOG 4 ************** 2007-1-23,16:33:46.0 rqnt 1 aaln/1@mta41.DEV39 mgcp 1.0 ncs 1.0 x: 0 q: loop r: hf(i), hd(n) ************** MGCP LOG 5 ************** 2007-1-23,16:33:46.0 200 1 OK ************** MGCP LOG 6 ************** 2007-1-23,16:33:46.0 200 2 OK ************** MGCP LOG 7 ************** 2007-1-23,16:33:46.0 rqnt 2 aaln/2@mta41.DEV39 mgcp 1.0 ncs 1.0 x: 1 q: loop r: hf(i), hd(n)
callpClrLog trace
Erases the CallP signalling log.
Syntax: trace {component} {enable} Enables or disables CallP tracing of the selected component. The parameters are: component One of the following: Value 0 1 2 3 4 5 6 7 8 9 Description Callp Connection FSM Trace Japanese Caller ID State Trace Trafc Debugging State Trace Signals Processing State Trace CMS-initiated VMWI State Trace CMS-initiated Caller ID State Trace Fax or Modem Detection State Trace Quarantine Buffer Processing Trace DSP Handling Trace Echo Cancellation Processing Trace
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Value 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 99 enable
0: off 1: on
Description Call Processing Message (i.e. NCS) Trace Trace dialed digits Trace RFC2833 event processing Trace RTP/RTCP Statistics Gathering Trace Ring Generation Trace Gain Control Adjustments Trace Signaling (SIP/NCS) Errors Trace NCS Msg Round Trip Delay Trace SIP/NCS Registration Trace NCS Message History Trace SIP Callleg Messages Trace SIP Subscription Messages Trace SIP Transaction Messages Trace CallP Message Queue Processing Trace SIP Error Messages ALL Traces
Example: [ 33] Call Processing> trace 1 1 trace 1 1 Japanese CID trace enabled Return Status: 0
mgcp
Syntax: mgcp {bitmap} Controls NCS call tracing. The parameter is: bitmap One or more bit values that select the messages to trace:
0x0000 = off 0x0001 = full NCS message trace 0x0002 = CX messages and responses only (reduced) 0x0004 = incoming non-CX messages only (reduced) 0x0008 = outgoing non-CX messages only (reduced) 0x0010 = RX/TX ACK messages only (reduced) 0x0100 = use LOG_it
Example: [ 37] Call Processing> mgcp 1 mgcp 1 MGCP message trace enabled
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Return Status: 0
change_ne
Syntax: change_ne {line} (NCS only) Changes the notied entity for the specied line.
setgain
Syntax: setgain {tone} [val] Sets or displays the gain of the specied tone. This command affects the arrisMtaDevGainControl MIB object. The parameters are: tone One of the following: lt (local tones) nt (ringback and other network tones) fsk (CID and VMWI tones) cas (CAS tones) ldtmf (DTMF tones toward the CPE) ndtmf (DTMF tones toward the network) rx (receive audio) tx (transmitted audio) val The change to the tone, in dBm. Omit this parameter to show the current gain setting for the specied tone. Example: [ 4] Call Processing> setgain nt setgain nt MIB value for nt is 0 Return Status: 0
ftrsw
Syntax: ftrsw [bitmap] Displays or sets the Call Processing feature switch. If you do not specify a bitmap value, the ftrsw command displays the current settings. Example:
[ 44] Call Processing> ftrsw ftrsw 0x40000000: Voice Activity Detection: DISABLED 0x20000000: MTA generates automatic OSI: DISABLED
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0x10000000: 0x08000000: 0x04000000: 0x02000000: 0x01000000: 0x00400000: 0x00200000: 0x00100000: 0x00080000: 0x00040000: 0x00020000: 0x00010000: 0x00008000: 0x00004000: 0x00001000: 0x00000800: 0x00000200: 0x00000100: 0x00000080: 0x00000020: 0x00000010: 0x00000004: 0x00000002: 0x00000001:
Delay DLCX response against connection on onhook only line (for VMWI): DISABLED Use alternate (non sequential) Caller ID delivery order: DISABLED Use hard-coded values for Flash timing (90 - 800 ms): DISABLED Allow use of provisioned ring cadences (for non NA countries): DISABLED Send dtmf digits via RFC2833 with payload 101 without request: DISABLED Allow NCS Redirect without IPsec: DISABLED Rsv. for RECVONLY/SENDONLY/REPLCATE modes (bit = 0): PacketCable compliant Allow AES encryption for RTP/RTCP (bit = 0): ENABLED LUCENT RFC-2833 messaging without request using payload 94: DISABLED DQoS Tolerated Grant Jitter (bit = 0): PacketCable compliant Allow multiple connections per line (bit = 0): ENABLED Payload Header Suppression: DISABLED Allow endpoint to send provisional responses: ENABLED DSX (access only) DQoS: DISABLED NUERA RFC-2833 messaging without request using payload 127: DISABLED Force the use of DQoS. Reject service if not used: DISABLED Allow transmission of wildcarded RSIP: ENABLED Omit capability parameters in returned SDP: DISABLED Omit mptime parameter in returned SDP: DISABLED DQOS SF (Max Traffic Rate) PacketCable compliant: ENABLED SDP compliancy: ENABLED Allow endpoint to send MGCP (RFC-3435) error code messages: DISABLED Allow endpoint to enter the Lockstep quarantine mode: ENABLED Allow piggybacked transmissions of NCS messages: ENABLED
CallpFeatureSwitch is currently 0x00008233 Return Status: 0
dtmf
Syntax: dtmf [value] Sets or (with no parameter) displays the current CallP DTMF relay setting. The value may be one of the following: 1 RFC2833, no CallP reporting 2 RFC2833, with CallP reporting 3 DTMF voice with CallP reporting 4 DTMF burst with CallP reporting Example: [ 45] Call Processing> dtmf dtmf CALLP_DTMF_RELAY_SETTING is currently 3 Return Status: 0
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dmon
Displays information about event messages between the MTA and the CMS. Example:
[ 99] Call Processing> dmon dmon Call Agent Socket information: CALLP_CallAgentSocket = 24 CPInitRetries = 0 CountofInitFailed = 0 CountofSuccessiveInitFailed = 0 RF Communications up = TRUE MTA Registration Complete = TRUE MTA IP Address Lost = FALSE Largest NCS message sent = 93 bytes Largest NCS message received = 45 bytes Last NCS message received from CMS ... Last NCS received from CMS ... CRCX 022450135 aaln/1@nueralk.ts.lab.arrisi.com MGCP 1.0 NCS 1.0 C: 022450135 L: p:20, a:PCMU, s:off, e:on X: 040101135 M: sendrecv R: hu,hf(I) v=0 c=IN IP4 10.1.240.163 m=audio 7002 RTP/AVP 0 Last NCS message saved in history ... (null) Last NCS message attempted to send before disconnect ... 200 22450135 OK I: 19 v=0 o=- 6932078 6932078 IN IP4 10.19.127.139 s=c=IN IP4 10.19.127.139 t=0 0 m=audio 54092 RTP/AVP 0 b=AS:80 a=mptime:20 a=ptime:20 a=rtpmap:0 PCMU/8000/1 a=X-pc-csuites-rtp:60/50 a=X-pc-csuites-rtcp:80/70 a=sqn: 0
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a=cdsc: 1 audio RTP/AVP 0 8 15 18 96 97 98 2 99 101 a=cpar: a=fmtp:18 annexb=no a=cpar: a=rtpmap:96 G729E/8000/1 a=cpar: a=rtpmap:97 G726-16/8000/1 a=cpar: a=rtpmap:98 G726-24/8000/1 a=cpar: a=rtpmap:2 G726-32/8000/1 a=cpar: a=rtpmap:99 G726-40/8000/1 a=cpar: a=rtpmap:101 telephone-event/8000/1 a=cpar: a=fmtp:101 0-15,144,149,159 a=cdsc: 11 image udptl t38 a=cpar: a=T38FaxVersion:0 a=cpar: a=T38FaxRateManagement:transferredTCF a=cpar: a=T38FaxMaxDatagram:160 a=cpar: a=T38FaxUdpEC:t38UDPRedundancy Message Delay... Message Sample Size: 46 Average Response Delay: 14 ms Average Deviation: 1 ms Num Successful Msgs to CMS 46 Num Unsuccessful Msgs to CMS 0 Num Successful Msgs from CMS 194 Num Unsuccessful Msgs from CMS 3 Num Times Lost MTA IP Address 0 Total Potential No/Slow Dialtone... Line 1 = 0 Line 2 = 1 Total Potential No/Slow Answer... Line 1 = 0 Line 2 = 0 QUARANTINED EVENT COUNTS... Num Quarantined Events - NOTIFICATIION Num Quarantined Events - DISC_NOTIFICATION Num Quarantined Events - LOCKSTEP Num Quarantined Events - PROC_LOCKSTEP_LINE Num Quarantined Events - PROC_LOCKSTEP_CX Num Quarantined Events - TDMIN Num Quarantined Events - PERM_ERROR Num DSP Resets[1] Num DSP Resets[2] Num Times Lost MTA IP Address Total Potential No/Slow Dialtone... Line 1 = 0 Line 2 = 1 Total Potential No/Slow Answer... Line 1 = 0
0 0 0 0 1 0 0 0 0 0
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Line 2
= 0
Total Potential IPDT No Alert Due To No RFC2833 Ring Request... Line 1 = 0 Line 2 = 1 Total Potential IPDT No Alert Due To Wrong RFC2833 Message Received before Ring Request... Line 1 = 0 Line 2 = 0 Total Potential IPDT No Alert Due To DLCX Received (may be VMWI)... Line 1 = 0 Line 2 = 1 Total Potential IPDT No Alert Due To Offhook (glare)... Line 1 = 0 Line 2 = 0 Total Potential IPDT Slow Answer Due To Late Ring Request... Line 1 = 0 Line 2 = 0 Total Attempted IPDT Originations... Line 1 = 8 Line 2 = 14 Total Attempted IPDT Terminations... Line 1 = 0 Line 2 = 1 Dialed Number History... Line 1: Dialed Number History for Line 1: Call 1:Incoming Call Call 2:Incoming Call Call 3:Incoming Call Call 4:3060199 Call 5:999 Call 6:Incoming Call Call 7:21 Line 2: Dialed Number History for Line 2: Call 1:Incoming Call Call 2:Incoming Call Call 3:Incoming Call Call 4:Incoming Call Call 5:Incoming Call Call 6:Incoming Call
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Call Call Call Call
7:Incoming Call 8:Incoming Call 9:Incoming Call 10:Incoming Call
QUARANTINED EVENT COUNTS... Num Quarantined Events - NOTIFICATION Num Quarantined Events - DISC_NOTIFICATION Num Quarantined Events - LOCKSTEP Num Quarantined Events - PROC_LOCKSTEP_LINE Num Quarantined Events - PROC_LOCKSTEP_CX Num Quarantined Events - TDMIN Num Quarantined Events - PERM_ERROR Error codes sent to CMS... Error Code Count (max = 255) ------------------------------200 172 250 22 401 3 Error codes received from CMS... Error Code Count (max = 255) ------------------------------200 46
0 0 0 0 1 0 0
Reason codes sent to CMS via MTA initiated DLCX... Reason Code Count (max = 255) ------------------------------Line 1 is offhook... Line 2 is onhook and idle...
conn_rec
Syntax: conn_rec {conNum} Displays the connection record structure for a connection. The parameter is: conNum The connection number. Valid range: 1 to 4, or 0 to specify all connections. Example:
[ 49] Call Processing> conn_rec 4 conn_rec 4 Connection Related Info... Connection Number (0 based) = 3 Owned by line (1-based) = 1 Connection State = 5: QOS_CX_ACT Connection ID = 0x3 pMsg = NULL qos_pMsg = NULL
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Bandwidth Lost Reason = NONE Stale Connection Flag = FALSE DSP Related Info... Connection owns pTcid resource... tcid = 1 line (verified) = 1 My RTP Port = 59584 DSP Line Mode = 2: DSP_digit_collect_state DSP Net Mode = 3: DSP_voice_state Actual DSP Mode = 3: DSP_voice_state DSP Closing = FALSE DSP Opening = FALSE DSP Resetting = FALSE DSP Reset Pending = FALSE Target DSP Mode = 0: DSP_closed_state DSP TONE Detected = no dsp tones detected Echo Cancellation Status = Enabled TX Mute = FALSE Active Tone On Network (on) = FALSE Active DTMF Tone On Network = FALSE Tone On Network in progress = FALSE Network Tone On Both DSPs = FALSE Active Tone On Endpoint = FALSE DTMF Caller ID IN Progress = FALSE CAS Tone In Progress = FALSE Am I In Use = TRUE Associated = TRUE Tied to line = TRUE Last DTMF Digit = No Digit Waiting For Connection Statistics = FALSE Waiting For DLCX Resp Delay Timer = FALSE Requested Info mask = 0x0 Connection Mode = 4: SENDRECV Provisional Response Sent = FALSE LCD Changed On Prov Response = FALSE Call ID = 35000F35000B54FD5F2D txRtpPayLoadType = 0 rxRtpPayLoadType = 0 Local Connection Options String = p:20, a:PCMU, dq-gi:9F41AFA3, sc-rtp:60/50, sc-rtcp:80/70 Remote Connection Descriptor... remoteRtpp = 0xa0123ac (10.1.35.172) remoteRtpStr = 10.1.35.172 remoteSdp = ... v=0 o=- 86967192 86967192 IN IP4 10.1.35.172 s=c=IN IP4 10.1.35.172 t=0 0
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m=audio 57984 RTP/AVP 0 b=AS:80 a=mptime:20 a=ptime:20 a=rtpmap:0 PCMU/8000/1 a=sqn: 0 a=cdsc: 1 audio RTP/AVP 0 8 15 18 96 97 98 2 99 100 a=cpar: a=rtpmap:96 G729E/8000/1 a=cpar: a=rtpmap:97 G726-16/8000/1 a=cpar: a=rtpmap:98 G726-24/8000/1 a=cpar: a=rtpmap:99 G726-40/8000/1 a=cpar: a=rtpmap:100 telephone-event/8000/1 a=cpar: a=fmtp:100 0-15,144,149,159 a=cdsc: 11 image udptl t38 a=cpar: a=T38FaxVersion:0 a=cpar: a=T38FaxRateManagement:transferredTCF a=cpar: a=T38FaxMaxDatagram:160 a=cpar: a=T38FaxUdpEC:t38UDPRedundancy Multiple Connection Data... connection data = 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 connections = 0 tcid_connect_mode = 0: NO MODE Internal Flags... Connection Active (send/receive) = TRUE Transmitting RTP To Network = TRUE Muting RX for FAX = FALSE OK to Modify CX = TRUE LCO Info... Got Local ptime = FALSE Got Remove ptime = FALSE Codec Negotiated = FALSE Type Of Service Byte = 0 Echo Cancellation (NONE/ON/OFF) = 0 Silence Supression (NONE/ON/OFF) = 0 Stat Request Active flag = STAT_IDLE Fax Stats Request Active = FALSE QoS Related Info... Down Stream SFID = 0 UP Stream SFID = 0 Got Gate ID Flag = TRUE Gate ID = 9f41afa3 Got Resourcd ID Flag = FALSE Resource ID = 0 Resource Reservation = 0 Processing QoS Flag = FALSE T38.................. T38 Capability Negotiated = NO_FAX T38 Switch Pending = FALSE CA Controlled T38 Possible = FALSE T38 Media Mode = VOICE
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T38 LS Redundancy Level = 4 T38 HS Redundancy Level = 1 FAX Stats Request Counter = 0 fax_stat_req_active = FALSE Return Status: 0
tcid_rec
Syntax: tcid_rec {tcid} Displays the TCID record information. The parameter is: tcid The TCID to display. Valid range: 1 to 24, or 0 to display all TCIDs. Example:
[ 54] Call Processing> tcid 1 TCID Number tcid line (verified) My RTP Port DSP Line Mode DSP Net Mode Actual DSP Mode DSP Closing DSP Opening DSP Channel Coding DSP Channel Configured Sending RTCP BYE DSP Failed DSP Failed Counter DSP Failed Error Target DSP Mode DSP TONE Detected Echo Cancellation Status TX Mute Active DTMF Tone On Line : 0 = 1 = 1 = 58680 = 2: DSP_digit_collect_state = 3: DSP_voice_state = 3: DSP_voice_state = FALSE = FALSE = FALSE = TRUE = FALSE = FALSE = 0 = 0 = 0: DSP_closed_state = no dsp tones detected = Enabled = FALSE = FALSE
DSP Channel Coding Pending = FALSE
Active DTMF Tone On Network = FALSE Tone On Network in progress = FALSE DTMF Caller ID IN Progress = FALSE CAS Tone In Progress Am I In Use BR Local Tone Active BR Network Tone Active setupDspStuff during BYE dsp_coding_type Last DTMF Digit FAILURE INDICATORS... Num BR tone interruptions = 0 = FALSE = TRUE = FALSE = FALSE = FALSE = VOICE = No Digit
Modify Datapath during BYE = FALSE
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Num TO tone restarts
= 0
rtcp_info
Syntax: rtcp_info {conNum} Display the RTCP information for the specied connection. The parameter is: conNum The connection number. Valid range: 1 to 24, or 0 to specify all connections. Example: [ 57] Call Processing> rtcp_info 4 rtcp_info 4 our ssrc : 14225989 cname : 4-0 update_rate : 0 n_pkts_to_net : 4099 n_pkts_to_port : 4095 n_pkts_to_dsp : 4095 n_pkts_seen_before_dsp : 0 n_pkts_seen_after_last_dsp : 0 n_pkts_drop_s : 0 n_bytes_to_net : 655840 n_bytes_to_port : 655200 n_bytes_to_dsp : 655200 n_rtcp_sent : 7 n_rtcp_recv : 7 n_rtcp_bad : 0 n_rtcp_rb_seen : 6 n_rtcp_rb_seen_bad_delay : 0 est_delay : 4 cum_delay : 22 est_jitter : 0 n_pkts_lost : 0 seq_num : 3827 ts : 613120 n_pkts_drop_cb : 0 n_pkts_drop_cb_rtcp : 0 n_pkts_drop_udp_send : 0 n_pkts_drop_lbt_send : 0 last count for p_sent : 3832 last count for p_recv : 612480 last count for b_sent : 613120 last count for b_recv : 0 last ts : 613120 last jitter : 0 last last_seq : 3827 last count for lost : 0 next_stats : 14241727
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stat_req_active : STAT_IDLE rtcp_interval : 10 ntp_sec : 1536 ntp_fract : 1328742400 other_ssrc : 100668008 other p_sent : 3662 other b_sent : 585920 other lost : 0 other jitter : 0 other cname : f-0 other tool : ARRIS TouchStone 4.4.24 Return Status: 0
sec
Syntax: sec {line} (NCS only) Displays security parameters. The parameter is: line The line number. Valid range: 1 to 12. Example: [ 59] Call Processing> sec 1 sec 1 Local Secret = NULL Local Pad = NULL Remote Secret = NULL Remote Pad = NULL Rtp Rx Key = NULL Rtp Tx Key = NULL Rtp Rx IV = NULL Rtp Tx IV = NULL Mmh Rx Key = NULL Mmh Tx Key = NULL Rtcp Auth Rx Key = NULL Rtcp Auth Tx Key = NULL Rtcp Encr Rx Key = NULL Rtcp Encr Tx Key = NULL Rx TimeStamp = 0 Tx TimeStamp = 0 Have Rx Keys = 0 Have Tx Keys = 0 Return Status: 21
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cpq
Displays the CallP message queue, when enabled. Example: [ 64] Call Processing> cpq cpq LINENUM SOURCE EVENT -----------------------0, 0, 0 0, 0, 0 0, 0, 0 0, 0, 0 ... 211, 4, 14 211, 4, 14 211, 4, 14 211, 4, 14 211, 4, 14 Return Status: 0
ipsec_ready
Syntax: ipsec_ready {line} (NCS only) Injects an IPsec READY message to the specied line. The parameter is: line The line number. Valid range: 1 to 12.
parser
Syntax: parser {logtype} Enables/disables parser debug logs. The parameter is: logtype 0: all off 1: all on 2: NCS only 3: SDP only Example: [ 70] Call Processing> parser 1 parser 1 Return Status: 0
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lineInfo
Syntax: lineInfo {line} Displays customer visible line information. The parameter is: line The line number. Valid range: 1 to 12. Example: [ 73] Call Processing> Line Number Loop Reversal State Connection Number Packetization Rate CODEC RX PAYLOAD TX PAYLOAD Echo Cancellation TX Mute: TRUE Return Status: 0 lineInfo 1 : 2 : 2: STATE_OFF : 1 : 10 : PCMU : 0 : 0 : TX Mute
ring
Syntax: ring {line} {cadence} Rings the phone on line with the specied ring cadence. The parameters are: line The line number. Valid range: 1 to 12. cadence The ring cadence. See the Touchstone Telephony Provisioning Guide for a list of default ring cadences.
lcquery
Syntax: lcquery {line} Queries line card hook status and reports to Call Processing. The parameter is: line The line number. Valid range: 1 to 12. Example: [ 76] Call Processing> lcquery 1 lcquery 1 Return Status: 0
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chg_state
Syntax: chg_state {line} {state} Changes the line card state. The parameters are: line The line number. Valid range: 1 to 12. state One of the following states: Value 0 1 2 3 5 6 7 8 11 12 13 14 State CSC_OOS CSC_Idle CSC_Addr CSC_Talk CSC_FDisc CSC_Ring CSC_OnHookTx CSC_TipOpen CSC_TrunkC CSC_Prot CSC_Diags CSC_PLO
chg_polarity
Syntax: chg_polarity {line} {polarity} Changes the polarity of the specied line. The parameters are: line The line number. Valid range: 1 to 12. polarity 0: normal 1: reversed
chg_alink
Syntax: chg_alink {line} {state} Changes the Alink state of the specied line. The parameters are: line The line number. Valid range: 1 to 12. state
0: release 1: get
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chg_power
Syntax: chg_power {line} {state} Changes the power state of the specied line. The parameters are: line The line number. Valid range: 1 to 12. state
0: release 1: set
set_cadence
Syntax: set_cadence {line} {on1 off1} [on2 off2 ...] Sets a custom ring cadence for the specied line. The parameters are: line The line number. Valid range: 1 to 12. on1 off1 ... The ring on/off times, in milliseconds. You can specify up to four on/off times.
scwidTest
Syntax: scwidTest {line} {num} Test SCWID on the specied line num times. This command requires that a call is in progress on the specied line. The parameters are: line The line number. Valid range: 1 to 12. num The number of times to test SCWID. Example: [ 97] Call Processing> scwidTest 1 2 scwidTest 1 2 SCWID test started... Return Status: 0
cid
Syntax: cid {line} [type] Tests Caller ID on the specied line. The parameters are: line The line number. Valid range: 1 to 12. type
0 (default) - Normal name and number 1: Private caller 2: Out of area
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etsi
Syntax: etsi {ag} Enables or disables ETSI functionality (Caller ID and tones). Specify 1 to enable ETSI or 0 to disable it.
vmwi
Syntax: vmwi {line} {ag} Tests VMWI on the specied line. The parameters are: line The line number. Valid range: 1 to 12. ag
0: Stop the test 1: Start the test
dsp_reset
Syntax: dsp_reset {line} [resource] Resets a DSP channel resource on the specied line. The parameters are: line The line number. Valid range: 1 to 12. resource 0 (default): Reset the pTcid resource 1: Reset the pTcidConf resource
eoc_stats
Syntax: eoc_stats {val} Enables or disables Syslog reporting of end-of-call statistics. This command sets the arrisMtaDevEnableCallStatsSyslogRpt object. The valid range of val is: 0 (no reporting); 1 (report end-of-call statistics); 2 (report end-of-call statistics and dump the signaling buffer); or 3 (no reporting). Omitting val prints a usage and description of the command, and displays the current object setting. See the Touchstone Telephony Management Guide for details about end-ofcall statistics.
buf_store
Syntax: buf_store [ag] Enables or disables signaling buffer storing. The ag is 0 or 1, to disable or enable buffer storing. Omitting the ag prints a usage and description of the command, and displays the current setting. See the Touchstone Telephony Management Guide for details about the signaling buffer.
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sig_trace
Syntax: sig_trace {ag} (NCS only) Enables or disables signaling trace. This command sets the arrisMtaDevEnableCallpSigTrace object. The ag is 0 or 1, to disable or enable tracing. Omitting the ag prints a usage and description of the command, and displays the current object setting. See the Touchstone Telephony Management Guide for details about signaling trace.
mdfy_rtp
Syntax: mdfy_rtp {conn} Modies the specied RTP connection. The conn parameter species the connection to modify, or 0 to modify all connections.
ddly
Syntax: ddly [time] Sets or (with no parameter) displays the time (in milliseconds) to delay processing the DLCX for VMWI.
tones
Syntax: tones {country} [signal] Displays the template for the specied country code and tone signal. The information displayed includes frequencies, amplitudes, and durations. The parameters are: country The country code for the specied tone. Valid range: 1 to 29, or 0 to display all countries, or a to display the active country code. signal The tone signal to display. Valid range: 1 to 69, or 0 (or omitted) to display all tones for the specied country. See the Touchstone Telephony Provisioning Guide for a list of valid country codes and common tones. Example:
[ 6] Call Processing> tones a 22 Country : NorthAmerica33(17), tone template : 10 Element Freq1 Amp1 Freq2 Amp2 Freq3 Amp3 Freq4 Amp4 Duration 600ms : 100 100 TT:10, t=BR Signal : 22 (cf) = TSG Signal of 25, NMM Sig of Following to be repeated 3 times: 0 1 350 0 -130 0 440 0 -130 0 0 0 0 0 0 0 0 0 9, Total Duration=
End of repeat group
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is
Syntax: is {line} Puts the specied line in service by setting the ifAdminStatus MIB object. The valid range for line is 1 to 12. Example: [ 63] Call Processing> is 2 is 2 Putting line 2 in-service (ifAdminStatus UP) Return Status: 0
oos
Syntax: oos {line} Takes the specied line out of service by setting the ifAdminStatus MIB object. The valid range for line is 1 to 12. Example: [ 64] Call Processing> oos 2 oos 2 Taking line 2 out-of-service (ifAdminStatus DOWN) Return Status: 0
debug_ags
Syntax: debug_ags {component} {ag} Reads and sets internal CallP ags. Use this command only under the guidance of ARRIS Technical Support. The parameters are: component One of the following:
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Component 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 ag
Description Allow Autonomous HST Tone Allow Negative Packet Loss Ignore Offhook Messages from LC Ignore Onhook Messages from LC SIP - Allow Media Desc Re-use in SDP Drop TX NCS Messages / ACKs Drop RX NCS Messages / ACKs Allow Autonomous Functionality (Japan) Allow RFC2833 with Pulse Dialing Allow T.38 Ignore NCS Messages from Unknown CMS Allow Zero RTP IP in Remote SDP Allow Zero RTP Port in Remote SDP SIP - Reduce Capability Descriptor Allow OSI with VMWI for NA
Either 1 to enable the specied component, or 0 to disable.
rng_cad
Syntax: rng_cad {country} rng_cad {country} {default [signal]} Displays ring cadences for the specied country. The parameters are: country One of the country code numbers listed in Appendix C of the Touchstone Telephony Provisioning Guide, or a to display all ring cadences for the active country template, or A to display all ring cadences for all countries. default Use 0 to read cadences from the current MIB values, or 1 to use the default cadences. This may be useful for debugging purposes. signal Displays the selected signal instead of all cadences. Note: Only the ring cadences that have names beginning with l/ can be changed through SNMP.
auto_osi
Syntax: auto_osi [[delay] [ag]] Displays or changes automatic OSI (Open Switch Interval) settings. The parameters are:
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delay The delay, in 100 ms increments. Valid range: 0 to 100 (0 ms to 10 seconds). ag Use 0 to disable automatic OSI generation, or 1 to enable it. With no parameters, displays the current settings.
sip_callleg
(SIP only) Toggles SIP callleg message tracing. Messages printed include SIP Invite and INFO messages.
sip_error
(SIP only) Toggles SIP error reporting. Messages printed include error message responses.
sip_reg sip_subs
(SIP only) Toggles SIP registration message tracing.
(SIP only) Toggles SIP subscription message (VMVI) tracing. This command requires the RFC3842 handshake SIP feature switch to be set.
sip_trans
(SIP only) Toggles SIP transaction message (VMWI) tracing. This command requires the RFC3842 handshake SIP feature switch to be cleared.
sip_ftr
Syntax: sip_ftr [value] (SIP only) Modies or displays the SIP Feature Switch. This command displays or modies the sipCfgSipFeatureSwitch object. The value is a hexadecimal string; for example, 0x00200000. Example:
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Call Processing> sip_ftr 0x00200000 Call Processing> sip_ftr 0x80000000: 0x40000000: 0x20000000: 0x10000000: 0x08000000: 0x04000000: 0x02000000: 0x01000000: 0x00800000: 0x00400000: 0x00200000: Tel URI Scheme: DISABLED Use of the MTA FQDN in in header fields: DISABLED Use of RFC-3842 for VMWI: DISABLED Advanced Flash Features: DISABLED Use RFC 3323 Privacy headers instead of anonymous from: DISABLED Use the provisioned proxy addr instead of the domain: DISABLED Disable Caller ID during Call Waiting: DISABLED Use an IP Address of 0.0.0.0 for held SDP creation: DISABLED disable 100rel support: DISABLED enable SRV lookup for servers: DISABLED send silent packets over held connection: ENABLED
SipFeatureSwitch is currently 0x200000
accept check
(SIP only) For testing only. Sends a 200 ok for a connection number.
(SIP only) For testing only. Displays SIP stack resource usage. Example:
[ 6] Console> callp check cur --5 0 0 0 max --10 5 0 0 alloc ----56 37 5 25 callp check res --gen msg sub not
Return Status: 0
qos2cp Sub-Mode
These commands allow sending QoS messages to Call Processing. You can enter a qos2cp sub-mode command without entering qos2cp sub-mode by preceding any of the following commands with / callp qos2cp. In qos2cp sub-mode, the prompt is Send QOS msg to CallP>.
qos
Syntax: qos {line} [status] Sends a QoS status message to Call Processing. The parameters are:
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line The connection number. Valid range: 1 to 6. status

1: success 2: failure
ppmtc2cp SubMode
These commands allow sending MTCE messages to Call Processing. You can enter a ppmtc2cp sub-mode command without entering ppmtc2cp submode by preceding any of the following commands with / callp ppmtc2cp. In ppmtc2cp sub-mode, the prompt is Send PPMtce msg to CallP>.
reg
Sends a Registration Complete message to Call Processing.
is
Syntax: is {line} Sends a Take Line In Service message to Call Processing. This command affects the ifAdminStatus. The valid range for line is 1 to 12.
oos
Syntax: oos {line} Sends a Take Line Out of Service message to Call Processing. This command affects the ifAdminStatus. The valid range for line is 1 to 12.
nosync
Sends a CM Loss of Sync message to Call Processing.
country
Syntax: country {line} {template} Sends a Change Country Code Template message to Call Processing. The parameters are: line The line number. Valid range: 1 to 12. template The country code template. See the Touchstone Telephony Provisioning Guide for a list of valid templates.
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ok
Syntax: ok {dsp} Sends a DSP OK message to Call Processing. The parameters are: dsp The DSP represented in the message. Valid range: 0 to 2 (TM512), 0 to 1 (TM508), or 0 (all other models).
fail
Syntax: fail {dsp} Sends a DSP Fail message to Call Processing. The parameters are: dsp The DSP represented in the message. Valid range: 0 to 2 (TM512),
0 to 1 (TM508), or 0 (all other models).
dpass
Syntax: dpass {line} Sends a Diagnostics Passed message to Call Processing with the specied line number.
dfail
Syntax: dfail {line} Sends a Diagnostics Failed message to Call Processing with the specied line number.
drequest
Syntax: drequest {line} Sends a Request Diagnostics message to Call Processing with the specied line number.
lc2cp Sub-Mode
These commands allow sending line card messages to Call Processing. You can enter an lc2cp sub-mode command without entering lc2cp sub-mode by preceding any of the following commands with / callp lc2cp. In lc2cp submode, the prompt is Send LineCard msg to CallP>.
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onhk
Syntax: onhk {line} Sends a Line On-hook message to Call Processing. The valid range for line is 1 to 12.
offhk
Syntax: offhk {line} Sends a Line Off-hook message to Call Processing. The valid range for line is 1 to 12.
sh
Syntax: sh {line} Sends a Line Card Flash Hook message to Call Processing. The valid range for line is 1 to 12.
rng
Syntax: rng {line} Sends a Line Card Ring Splash message to Call Processing. The valid range for line is 1 to 12.
dsp2cp Sub-Mode
These commands allow sending DSP messages to Call Processing. You can enter a dsp2cp sub-mode command without entering dsp2cp sub-mode by preceding any of the following commands with / callp dsp2cp. In dsp2cp sub-mode, the prompt is Send DSP msg to CallP>.
mod
Syntax: mod {tcid} Sends a DSP Modem Tone Detected message to Call Processing for the specied TCID. The parameters are: tcid The TCID (starting from 0).
dig
Syntax: dig {tcid} {digit}
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Sends a DSP Digit Detected message to Call Processing for the specied TCID. The parameters are: tcid The TCID (starting from 1). digit A DTMF digit. Valid range: 0 to 9, a to f.
cid
Syntax: cid {tcid} Sends a DSP CallerID message to Call Processing for the specied TCID. The parameters are: tcid The TCID (starting from 1).
cng
Syntax: cng {tcid} Sends a CNG message to Call Processing for the specied TCID. The parameters are: tcid The TCID (starting from 0).
v21
Syntax: v21 {tcid} Sends a V21 message to Call Processing for the specied TCID. The parameters are: tcid The TCID (starting from 0).
faxcd
Syntax: faxcd {tcid} Sends a FAX Cleardown message to Call Processing for the specied TCID. The parameters are: tcid The TCID (starting from 1).
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ms
Syntax: ms {tcid} Sends a Media Start message to Call Processing for the specied TCID. The parameters are: tcid The TCID (starting from 1).
ca_task Sub-Mode
(NCS only) These commands allow control of the Call Agent task. You can enter a ca_task sub-mode command without entering ca_task sub-mode by preceding any of the following commands with / callp ca_task. In ca_task sub-mode, the prompt is Star t/Stop CA task>.
oca
Syntax: oca {port} (NCS only) Initializes Call Agent communications on the specied port (opens communications and starts the Call Agent task).
cca
Syntax: cca {port} (NCS only) Closes Call Agent communications on the specied port (closes communications and stops the Call Agent task).
Security Sub-Mode Commands

You can enter a Security sub-mode command without entering Security submode by preceding any of the following commands with / sec. In Security sub-mode, the prompt is PacketCable Security>.
/ info
Displays PacketCable security information. Example:

[ 18] PacketCable Security> info info Tickets-in-flash feature is enabled. TGS feature is disabled. SNMPv3 is enabled.
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Full IPSEC is enabled. MTA Report Level bitmap is 0. Embedded TL test version of Euro IP Tel Root Cert is in context. Flash flag is set to the embedded test version of IP Tel Root Cert. PROV ticket will NOT be invalidated on next reboot/restart CMS tickets will NOT be invalidated on next reboot/restart MTA use_old_ifTable flag is on. MtaDevPrivKey: len= 635, frontdata= 30 82 02 77 02 01 00 30 0D 06 MtaDevCert: len= 821, frontdata= 30 82 03 31 30 82 02 19 A0 03 MtaManufCert: len= 1035, frontdata= 30 82 04 07 30 82 02 EF A0 03 IpTelRootCert: len= 858, frontdata= 30 82 03 56 30 82 02 3E A0 03 KerbFlashTick: version= 986BD320 KerbFlashTick: realm org name= cableProvider KerbFlashTick: mta fqdn= mta232.dev45 KerbFlashTick: mta ip= 10.1.45.232 KerbFlashTick: len= 0, tickhead= 00 00 00 00 00 00 00 00 00 00 KerbFlashTick: len= 0, tickhead= 00 00 00 00 00 00 00 00 00 00 KerbFlashTick: len= 0, tickhead= 00 00 00 00 00 00 00 00 00 00 KerbFlashTick: len= 0, tickhead= 00 00 00 00 00 00 00 00 00 00 KerbFlashTick: len= 0, tickhead= 00 00 00 00 00 00 00 00 00 00 Return Status: 1
ipsec_sad
(NCS only) Displays the IPsec security association database. Example: [ 4] PacketCable Security> ipsec_sad ipsec_sad Security Association DB (incoming): handle=2001 spi=1001 status=VALID Filter Info: src = 10.1.2.40: 0 - 65535 dest = 10.1.51.201: 2427 - 2427 proto = 17 Crypto Info: IPSEC Protocol: ESP IPSEC Encapsulation: Transport Encryption Algorithm: 3DES Encryption Key: 0xDC 0xDE 0x3F 0x44 0x7A 0xA9 0x2F 0xBE 0x7F 0x66 0x11 0xBD 0x9E 0xEF 0x74 0xFE 0x3C 0x2B Authentication Algorithm: SHA Authentication Key: 0x3F 0x52 0x8E 0x E 0x8F 0x10 0xA9 0x27 0x1F 0x36 0x53 0x69 0x4F 0x8A 0x51 0x6A
0x72 0xDB 0x1E 0x5A 0x 0 0xB0
0x93 0x91 0xAD 0x1B
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Anti-Replay: Enabled Replay Window: 64 Grace time: 0 (sec) Auth time : 630 (sec) Life bytes: 630
Security Association DB (outgoing): handle=2000 spi=2133339592 status=VALID Filter Info: src = 10.1.51.201: 2427 - 2427 dest = 10.1.2.40: 0 - 65535 proto = 17 Crypto Info: IPSEC Protocol: ESP IPSEC Encapsulation: Transport Encryption Algorithm: 3DES Encryption Key: 0x2D 0x C 0x7A 0xD3 0x29 0x8D 0xE2 0x8A 0x49 0x5C 0xB8 0x27 0x B 0xA2 0x9D 0x 0 0x37 0xCB 0x 3 0xD3 0x46 Authentication Algorithm: SHA Authentication Key: 0xCE 0xB0 0x56 0x2B 0x4C 0xA0 0x9E 0x E 0x 1 0x57 0xA0 0x24 0xAA 0xA6 0x A 0x39 0x2D 0x42 Anti-Replay: Enabled Replay Window: 64 Grace time: 30 (sec) Auth time : 600 (sec) Life bytes: 600 Return Status: 1
0x97 0x90 0xA7
0xCB 0xC7
ipsec_spd
(NCS only) Displays the IPsec security policy database. Example:

[ 20] PacketCable Security> ipsec_spd ipsec_spd Security Policy DB (3 incoming entries): handle=1005 lvl=0 src=10.1.44.250:0-65535 dest=10.1.45.232:2427-2427 proto=17 act=pass handle=1002 lvl=100 src=0.0.0.0:1-65535 dest=0.0.0.0:2427-2427 proto=17 act=drop handle=1000 lvl=121 src=0.0.0.0:0-65535 dest=0.0.0.0:0-65535 proto=17 act=pass
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Security Policy DB (3 outgoing entries): handle=1004 lvl=0 src=10.1.45.232:2427-2427 dest=10.1.44.250:0-65535 proto=17 act=pass handle=1003 lvl=100 src=0.0.0.0:2427-2427 dest=0.0.0.0:1-65535 proto=17 act=drop handle=1001 lvl=121 src=0.0.0.0:0-65535 dest=0.0.0.0:0-65535 proto=17 act=pass Return Status: 1
ipsec_db
(NCS only) Displays both the IPsec security association and policy databases. Example:
[ 3] PacketCable Security> ipsec_db ipsec_db Security Policy DB (4 incoming entries): handle=1005 lvl=0 src=10.1.42.242:0-65535 dest=10.1.51.201:2427-2427 proto=17 act=pass handle=1007 lvl=0 src=10.1.2.40:0-65535 dest=10.1.51.201:2427-2427 proto=17 act=ipsec sa=2001 handle=1002 lvl=100 src=0.0.0.0:1-65535 dest=0.0.0.0:2427-2427 proto=17 act=drop handle=1000 lvl=121 src=0.0.0.0:0-65535 dest=0.0.0.0:0-65535 proto=17 act=pass Security Policy DB (4 outgoing entries): handle=1004 lvl=0 src=10.1.51.201:2427-2427 dest=10.1.42.242:0-65535 proto=17 act=pass handle=1006 lvl=0 src=10.1.51.201:2427-2427 dest=10.1.2.40:0-65535 proto=17 act=ipsec sa=2000 handle=1003 lvl=100 src=0.0.0.0:2427-2427 dest=0.0.0.0:1-65535 proto=17 act=drop handle=1001 lvl=121 src=0.0.0.0:0-65535 dest=0.0.0.0:0-65535 proto=17 act=pass
Security Association DB (incoming): handle=2001 spi=1001 status=VALID Filter Info: src = 10.1.2.40: 0 - 65535 dest = 10.1.51.201: 2427 - 2427 proto = 17 Crypto Info:
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IPSEC Protocol: ESP IPSEC Encapsulation: Transport Encryption Algorithm: 3DES Encryption Key: 0xDC 0xDE 0x3F 0x44 0x7A 0xA9 0x2F 0xBE 0x7F 0x66 0x11 0xBD 0x9E 0xEF 0x74 0xFE 0x3C 0x2B Authentication Algorithm: SHA Authentication Key: 0x3F 0x52 0x8E 0x E 0x8F 0x10 0xA9 0x27 0x1F 0x36 0x53 0x69 0x4F 0x8A 0x51 0x6A Anti-Replay: Enabled Replay Window: 64 Grace time: 0 (sec) Auth time : 630 (sec) Life bytes: 630
0x72 0xDB 0x1E 0x5A 0x 0 0xB0
0x93 0x91 0xAD 0x1B
Security Association DB (outgoing): handle=2000 spi=2133339592 status=VALID Filter Info: src = 10.1.51.201: 2427 - 2427 dest = 10.1.2.40: 0 - 65535 proto = 17 Crypto Info: IPSEC Protocol: ESP IPSEC Encapsulation: Transport Encryption Algorithm: 3DES Encryption Key 0x2D 0x C 0x7A 0xD3 0x29 0x8D 0xE2 0x8A 0x49 0x5C 0xB8 0x27 0x B 0xA2 0x9D 0x 0 0x37 0xCB 0x 3 0xD3 0x46 Authentication Algorithm: SHA Authentication Key: 0xCE 0xB0 0x56 0x2B 0x4C 0xA0 0x9E 0x E 0x 1 0x57 0xA0 0x24 0xAA 0xA6 0x A 0x39 0x2D 0x42 Anti-Replay: Enabled Replay Window: 64 Grace time: 30 (sec) Auth time : 600 (sec) Life bytes: 600 Return Status: 1
0x97 0x90 0xA7
0xCB 0xC7
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ipsec_stats
(NCS only) Displays the IPsec action statistics. Example: [ 24] PacketCable Security> ipsec_stats ipsec_stats mtani_stats.rx_total = 91 mtani_stats.rx_act_drop = 0 mtani_stats.rx_act_pass = 91 mtani_stats.rx_act_ipsec = 0 mtani_stats.tx_total mtani_stats.tx_act_drop mtani_stats.tx_act_pass mtani_stats.tx_act_ipsec Return Status: 1 = = = = 88 0 88 0
clear_stats
(NCS only) Clears the IPsec action statistics. Example: [ 25] PacketCable Security> clear_stats clear_stats Return Status: -1804377664
MEM_stats
Displays the memory utility statistics. Example:

[179] PacketCable Security> MEM_stats 32 byte pool: 100 total 64 byte pool: 50 total 128 byte pool: 20 total 256 byte pool: 20 total 512 byte pool: 20 total 1024 byte pool: 16 total 2048 byte pool: 16 total 4096 byte pool: 4 total 8192 byte pool: 4 total 16384 byte pool: 2 total 320 byte pool: 112 total MEM_stats 98 45 19 18 20 15 16 4 4 2 112 available available available available available available available available available available available lowWaterMark lowWaterMark lowWaterMark lowWaterMark lowWaterMark lowWaterMark lowWaterMark lowWaterMark lowWaterMark lowWaterMark lowWaterMark = = = = = = = = = = = 97 45 17 18 20 15 16 4 2 2 112
RTP alloc counters: 0, 0, 0, 0, 0, 0, 0, 0 MEM_semTake_fails MEM_semGive_fails RTP_semTake_fails RTP_semGive_fails = = = = 0 0 0 0
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RTP_reloads = 0 RTP last 5 reload times ======================= 0) timestamp: EMPTY 1) timestamp: EMPTY 2) timestamp: EMPTY 3) timestamp: EMPTY 4) timestamp: EMPTY pGeneralPool_=0x94fd21c0 pRtpPool_=0x94fc7fb0 Return Status: 21
test_root
For North American Telephony Modems, selects the CableLabs test certicate as the NA IP Telephony Root certicate. For European Telephony Modems, selects the tComLabs test certicate as the European IP Telephony Root certicate. Note: The device must be reset for the certicate to take effect. Example:
[180] PacketCable Security> test_root test_root 15:51:14 RT 10 tCLI Saving parameters to flash CL test NA IP Tel root cert selected. Please hard-reset device. Return Status: 64
real_root
For North American Telephony Modems, selects the CableLabs real certicate as the NA IP Telephony Root certicate. For European Telephony Modems, selects the tComLabs real certicate as the European IP Telephony Root certicate. Note: The device must be reset for the certicate to take effect. Example: [ 21] PacketCable Security> real real CL real NA IP Tel root cert selected. Please hard-reset device. Return Status: 64
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erase_tkts
Erases tickets from ash storage. Note: The device MUST be reset for this to take effect. Example: [ 22] PacketCable Security> erase_tkts erase_tkts Flash ticket storage is erased. Please hard-reset device. Return Status: 58
reset_mta toss_prov
Resets the MTA portion of the device.
Invalidates the provisioning AS tickets. Example:

[ 25] PacketCable Security> toss_prov toss_prov Prov AS tickets are now invalid. MTA Reset is commencing. Return Status: 0
toss_cms
Invalidates the CMS AS tickets. Example:

[ 27] PacketCable Security> toss_cms toss_cms CMS AS tickets are now invalid. MTA Reset is commencing. Return Status: 0
toss_as
(NCS only) Invalidates the Provisioning and CMS AS tickets. Example:

[ 28] PacketCable Security> toss_as toss_as CMS/Prov AS tickets are now invalid. MTA Reset is commencing. Return Status: 0
sec_display
Displays the FSMs and tickets. Example: [ 31] PacketCable Security> sec_display sec_display SNMP Table Entries Entry #0, Name = alopaservereuro.dev50 State = PK_SEC_STATE_VALID
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Parent Ticket Index = 0 sm_state = PK_SEC_S_IDLE errorcode = 0 no_parent_ticket = 0 request_only_flag = 0 Ticket Table Entries Entry #0 State = PK_SEC_STATE_VALID Realm Table Index = 0 App server Table Index = 0 Parent Ticket Index = 0 as_or_tgs = 1 sm_state = PK_SEC_S_IDLE errorcode = 0 no_parent_ticket = 1 request_only_flag = 0 CMS Table Entries Entry #0, Name = dshahalps.dev50 Parent Ticket Index = 0 ipsec_enabled = 0 IPADDR Table Entries Entry #0 , IP ADDRESS = a012cfa State = PK_SEC_STATE_VALID Parent Ticket Index = 0 ipsec_enabled = 0 re_est_flag = 0 in_p = 1005 out_p = 1004 old_in_p = 0 out_sa = 0 in_sa = 0 old_in_sa = 0 sm_state = PK_SEC_S_IDLE errorcode = 0 no_parent_ticket = 0 request_only_flag = 0 REALM Table Entries Entry #0, Name = KDC40.183 clock_skew = 0 list.num_of_addresses = 1 Addresses[0], port = 88, ip = a012cfd list.expiry_time = FRI MAR 25 20:37:05 2005 Ticket List : #0: Currently Used = 1 Realm = KDC40.183
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Names : mtaprovsrvr, alopaservereuro.dev50 Validity Time Start : WED MAR 23 20:37:07 2005 Validity Time End : WED MAR 30 20:37:07 2005 #1: Currently Used = 0 Invalid Data in ticket #2: Currently Used = 0 Invalid Data in ticket #3: Currently Used = 0 Invalid Data in ticket #4: Currently Used = 0 Invalid Data in ticket #5: Currently Used = 0 Invalid Data in ticket #6: Currently Used = 0 Invalid Data in ticket #7: Currently Used = 0 Invalid Data in ticket #8: Currently Used = 0 Invalid Data in ticket #9: Currently Used = 0 Invalid Data in ticket Provisioning_Realm = KDC40.183 Realm_Org_Name = cableProvider Return Status: 1
date
Displays the date and time. Example: [ 30] PacketCable Security> date date TUE MAR 04 15:04:30 2008 Return Status: 26
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Linecard Sub-Mode Commands

You can enter a Linecard sub-mode command without entering Linecard submode by preceding any of the following commands with / lc. In Linecard sub-mode, the prompt is Linecard>.
/ read
Syntax: read {line} {addr} [len] Internal use only: Reads line card memory.
write
Syntax: write {line} {address} {byte1} {byte2} {...} Internal use only: Writes LC memory.
regdump
Syntax: regdump {line} [-l] Dumps all registers in the line card. Use the -l option to generate a long format dump. Example:
[ 12] Linecard> reg 1 System State Read Signaling Interrupt Mask Operating Conditions Operating Functions System State Config GX Filter Coefficients GR Filter Coefficients 0x56 rw 24 0x4D g r 00 00 0x6C g rw 00 80 0x70 0x60 0x68 0x80 0x82 rw 00 rw FF rw 20 rw A2 B0 rw 42 A0 rw AA 42 A1 2B 1A A3 39 73 - AF 3C FA 9F A9 F0 rw 2E 01 rw CD F0 CD 46 22 3E 7A 8F - 23 36 22 EE rw 1D 01 01 11 01 90 01 90 - 01 90 01 90 01 90 rw 97 AB AD 8F B5 A4 22 F5 - AA 2D rw 62 2B A6 9F 01 rw 1A 85 0E 09 rw 33 05 rw 00 rw E8 rw 01 09 E9 00 CA 39 CF 01 - 90 00 00 rw 00
B Filter FIR Coefficients 0x86 B Filter IIR Coefficients 0x96 X Filter Coefficients R Filter Coefficients 0x88 0x8A
Z Filter FIR Coefficients 0x98 Z Filter IIR Coefficients 0x9A Loop Supervision DC Feed Voice Path Gains Dig Imp Scaling Network Signal Gen Control 0xC2 0xC6 0x50 0xCA 0xDE
Signal Gen A, B and Bias 0xD2
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Switching Reg Params Switching Reg Control Transmit Time Slot Receive Time Slot
0xE4 g rw 00 40 0B 0xE6 g rw 09 0x40 0x42 rw 00 rw 00
rread
Syntax: rread {line} {addr} Reads the specied LC register. Example: [ 16] Linecard> rread 1 0x56 System State 0x56 Return Status: 0 [ 17] Linecard> rread 1 42 Receive Time Slot 0x42 Return Status: 0 [ 18] Linecard> rread 1 0xc6 DC Feed 0xC6 Return Status: 0 rw 24
rw 00
rw 33 05
objdump
Syntax: objdump {line} Internal use only: Displays line object.
provision
Syntax: provision [line] Provisions the specied line, or all lines if not specied.
deprovision diag
Deprovisions all lines.
Syntax: diag {line} Runs diagnostics on the specied line. The valid range for line is 1 to 12. Example:
[ 70] Linecard> diag 2 diag 2 Return Status: 0 [ 71] Linecard> 10:12:30 RT 53 tCALLP dspChannelOpened: no tcid structure 10:12:30 RT 53 tCALLP dspChannelOpened: no tcid structure Default values used. On_Count 2, Off_Count 200 10:12:31 RT 53 tCALLP 1:DSP Chan Closed: no pTcid (tcid = 2) 10:12:31 RT 53 tCALLP dspChannelClosed: got redundant dsp closed message for line 1, tcid 2 10:12:31 RT 53 tCALLP 1:DSP Chan Closed: no pTcid (tcid = 1)
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10:12:31 RT 53 tCALLP dspChannelClosed: got redundant dsp closed message for line 1, tcid 1 Diag result: 0 Stby result: 0 Feed result: 0
Responses: Loop diags request sent for line n The MTA has started loop diagnostics on the specied line. Warning: Action is Service Affecting. Use diagForce to force diagnostics The line is in service. You can take the line out of service manually, using the CallP oos command, or use the diagForce command to force the line out of service and start the diagnostics. Loop diags request already in queue A diagnostics test is already in progress for the specied line. Wait 10 to 20 seconds for the current tests to complete before starting another test. Loop diags test ended for line n The loop diagnostics have completed for the specied line. Use the dresults command to view the test results.
diagForce
Syntax: diagForce {line} Forces the line out-of-service, runs diagnostics on the line, then restore the previous service state. Use the dresults command to view the test results.
dresults
Displays diagnostic results. Example: [ 74] Linecard> dresults dresults FV Test: ---DC--- ---AC--Tip : ffffff92 00000000 Ring: ffffffab 00000000 Hook Test: --VSAB-- --VIMT-- --VILG-Stby1: ---00000000 00000000 Stby2: ---00000000 00000000 Feed1: ffffe62c 00000053 ffffffe8 Feed2: 00000000 00000000 00000000 Ring Test: 00000000 00000000 VF Result: 0
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Return Status: 17
lpdiag
Syntax: lpdiag {line} Starts diagnostics on the specied line. The parameter is: line The line number. Valid range: 1 to 12. Note: You must take the line out of service before starting loop diagnostics. Running loop diagnostics on a line in service results in a Invalid State failure. From any interface, you can start loop diagnostics on a second line while diagnostics are running on another line. However, you cannot start another loop diagnostics run on a line already running loop diagnostics until the tests have completed. Use the lpresults command to see the results of the last loop diagnostics test. Responses: Loop diags request sent for line n The MTA has started loop diagnostics on the specied line. Warning: Action is Service Affecting. Use lpdiagForce to force diagnostics The line is in service. You can take the line out of service manually, using the CallP oos command, or use the lpdiagForce command to force the line out of service and start the diagnostics. Loop diags request already in queue A diagnostics test is already in progress for the specied line. Wait 10 to 20 seconds for the current tests to complete before starting another test. Note that you can start a loop diagnostics test on a different line while the test is running on the current line. Loop diags test ended for line n The loop diagnostics have completed for the specied line. Use the lpresults command to view the test results.
lpdiagForce
Syntax: lpdiagForce {line} Forces the specied line out of service, starts diagnostics on the specied line, then restores the previous line service state. The parameter is: line The line number. Valid range: 1 to 12. Use the lpresults command to view the test results.
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lpresults
Syntax: lpresults [line] Displays the results of the last loop diagnostics test. The line is the line number to display; omit this parameter to display the results for all lines. For details about loop diagnostics results, see Running Loop Diagnostics on page 144. In the following example, line 1 had no phones attached during the diagnostics run (therefore, the Ringer Equivalency test failed); line 2 has not has diagnostics run since the Telephony Modem was started.
[ 9] Linecard> lpresults lpresults Line Number 1 on TUE JAN 17 17:50:40 2006 Hazardous Potential PASS T-G AC volts = 2, R-G AC volts = 3, T-G DC volts = 5, R-G DC volts = 6 Foreign EMF PASS T-G AC volts = 2, R-G AC volts = 3, T-G DC volts = 5, R-G DC volts = 6 Resistive Faults PASS T-G DC kohms = 1000, R-G DC kohms = 1000, T-R DC kohms = 1000 Receiver Off Hook PASS T-R DC kohms = 1638, % non-linearity = 100 Ringer Equivalency FAIL Ringer Equiv = 0.03 Line Number 2 on THU JAN 01 00:00:00 1970 Hazardous Potential Not Started Foreign EMF Not Started Resistive Faults Not Started Receiver Off Hook Not Started Ringer Equivalency Not Started
lpdemo
Syntax: lpdemo {ag} Enables or disables the loop diagnostics demo mode, which allows loop diagnostics to run when the Telephony Modem is not ranged and registered. Enabling demo mode provides access to both the Product Details advanced web page and access to the arrisMtaDevDiagLoopTable MIB. See Running Loop Diagnostics on page 144 for information about running loop diagnostics.
ring
Syntax: ring {line} {reverse} {ag} Rings the specied line. The parameters are: line The line number. Valid range: 1 to 12, or * to ring all lines.
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reverse Specify 0 for forward ringing or 1 for reverse ringing. ag Select 0 for off or 1 for on. Example: [ 82] Linecard> ring 1 1 1 ring 1 1 1 Reverse ringing ON Return Status: 0
polarity
Syntax: polar {line} {reverse} Sets Tip/Ring polarity. The parameters are: line The line number. Valid range: 1 to 12. reverse Specify 0 for forward ringing or 1 for reverse ringing. Example: [ 80] Linecard> polarity 1 1 polarity 1 1 Setting reverse t-r polarity Return Status: 0
loopc
Syntax: loopc [line [boost]] Displays or sets loop current for the specied line. The parameters are: line The line number. Valid range: 1 to 12, or * to set all lines. boost Specify 0 for normal loop current or 1 for boost current. With no parameters specied, the loopc command displays the loop current settings for each line. Example: [ 91] Linecard> loopc 1 1 loopc 1 1 Setting boosted loop current Return Status: 0 [ 92] Linecard> loopc loopc usage: loopc <1-based line> <boost>
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boost: 0=normal, 1=boost Present Status: Line 1 - Loop Current Setting is Boosted Line 2 - Loop Current Setting is Normal Return Status: 0
hook
Syntax: hook {line} Displays hook status for a specied line. The valid range for line is 1 to 12, or * to display all lines. Example: [ 34] Linecard> hook * hook * line 1 is offhook line 2 is onhook line 3 is onhook line 4 is onhook Return Status: 0
tone
Syntax: tone {line} {ag} Generates PCM tone for the specied line. Not supported on all products. The parameters are: line The line number. Valid range: 1 to 12. Iag Specify 0 to stop tone or 1 to start tone. Example: [ 12] Linecard> tone 1 1 tone 1 1 Started tone PCM Return Status: 0
idle
Not supported: Generate PCM idle.
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xconnect
Syntax: xconnect {line1} {line2} {enable} Enables/disables cross connection on the two lines specied. The parameters are: line1/line2 The line numbers. Valid range: 1 to 12, or * to specify all lines. enable Specify 0 to disable cross-connect or 1 to enable cross-connect. Example: [ 23] Linecard> xconnect 1 2 1 xconnect 1 2 1 Started 1 2 PCM XConnect Return Status: 0
errors
Displays line card errors. Example:

[ 25] Linecard> errors errors Description AMD clock fail AMD protection DC Feed Change Le88 CFAIL On Le88 CFAIL No Shutdown Le88 Short CFAIL Return Status: 0
Count 00000 00000 00000 00000 00000 00000
Data 0 0 0 0 0 0
Last Occurrence 0000:00:00.000 0000:00:00.000 0000:00:00.000 0000:00:00.000 0000:00:00.000 0000:00:00.000
tos
Displays the status of the MTA operating system. Example: [ 6] Linecard> tos
ID | pri | events | #run | en | name -------------------------------------------------01 | 6 | 0x0000 | 6 | ** | L2 AMD 02 | 6 | 0x0000 | 11 | ** | L2 CP 03 | 6 | 0x0000 | 6 | ** | L1 AMD 04 | 6 | 0x0000 | 11 | ** | L1 CP 05 | 5 | 0x0000 | 0 | ** | AMD SLAC 06 | 2 | 0x0000 | 0 | ** | Diags Return Status: 0
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template
Syntax: template {line} {template} Sets the line card template. The parameters are: line The line number. Valid range: 1 to 12. template The template number:
0 : North America57 Standard 1 : Chile 2 : Japan1 3 : Germany 4 : Netherlands/Spain/Argentina/Brazil/Columbia/Venezuela/Belgium/Ireland/Portugal/Poland/CzechRepublic/Sweden/Norway 5 : North America33 High 6 : Australia 7 : Austria/France/Hungary/Slovakia 8 : North America09 Med 9 : Netherlands09 10 : Israel 11 : Japan 600 4/ 8 12 : Japan 600 4 /12 13 : Mexico/MexicoC 14 : Germany2 15 : NorthAmerica66
Note: Setting this object is not the same as setting the Country Template valueit only changes the line card template. Example: [ 10] Linecard> template 1 0 template 1 0 Setting line 1 to template 0. Return Status: 0
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state
Syntax: state {ags} {machineID} {setting} Enables/disables various line card tracing. The parameters are: ags Optional ags, used to print various information: none: Display a list of machine IDs and their current states (the ID is the leftmost -column).
-e: event printing -s: state change printing -u: unexpected event printing -A: turn on all printing on all machines -D: disable all printing on all machines
machineID The machine ID to trace. setting Use 0 to disable printing or 1 to enable printing. Example: [ 3] Linecard> state state ID FSM Name --------1 Line 2 AMD 2 Line 2 CallP 3 Line 1 AMD 4 Line 1 CallP 5 LC Diags Return Status: 0 [ 11] Linecard> state -A state -A Activating all state machine prints. Return Status: 0
State ----Standby CSCIdle Standby CSCIdle Diag Idle
quecp
Syntax: quecp {line} {event} Internal use only. Sends a Call Processing event to the CallP state machine.
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vbat
Syntax: vbat {setting} Sets the line card battery voltage. Use 0 to set the voltage to 50V or 1 to set the voltage to 95V. Example: [122] Linecard> vbat 0 vbat 0 Vbat set to -50V Return Status: 0
ringfreq
Syntax: ringfreq {line} {index} Overwrites the ringing frequency. The parameters are: line The line number. Valid range: 1 to 12. index The ring frequency. The allowed values are:
0 : 20 Hz 1 : 25 Hz 2 : 33.33 Hz 3 : 50 Hz 4 : 15 Hz 5 : 16 Hz 6 : 22 Hz 7 : 23 Hz 8 : 45 Hz
Example: [ 25] Linecard> ringfreq 2 1 ringfreq 2 1 line 2 set to index 1 Return Status: 0
lcstatus
Displays the current line card status. Example: [ 36] Linecard> lcstat lcstat ---------------- LE88 Global Registers------------------
Global Registers for SLAC: 1. SLAC revision Code Number: 0x02 0xb6
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Revision Code: 0x02 Product Code: 0xb6 : LE 88241 SLAC state is marked as : Initialized. TX/RX Clock Slot Register: 0x40 Transmit Edge: Positive edge of PCLK Receive Clock Slot number: 0 Transmit Clock Slot number: 0 Device Configuration Register: 0x82 Open Drain Output No Signaling on PCM Highway PCM Clock Frequency is: 2.048000 Mhz Channel Enable Register: 0x01 Channel one: Enabled Channel two: Disabled Signalling Register: 0x0000 ... Input/Output Direction Register: 0x00 IO2 is an Input IO1 is an Input -----------------------------------------------------------------------Channel Specific Registers-----------------Status for Line: 01 Transmit/Receive Timeslot: TX Timeslot: 0x00 Receive Timeslot: 0x00 Voicepath Gains: 0x00 Transmit Analog Gain: 0 dB gain Receive Analog Loss: 0 dB loss Digital Receive Loss: 0 dB loss in receive path Input / Output Register: 0x00 IO2 : Low IO1 : Low System State: 0x24 Ringing State: Not Ringing Metering State: Off Codec State: Activated Polarity Feed: Normal Polarity System State : Idle Operating Functions: 0xff ... ----------------Channel Specific Registers-----------------Status for Line: 02 Transmit/Receive Timeslot: TX Timeslot: 0x02 Receive Timeslot: 0x02 Voicepath Gains: 0x00 Transmit Analog Gain: 0 dB gain
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Receive Analog Loss: 0 dB loss Digital Receive Loss: 0 dB loss in receive path ... ----------------Other Linecard Parameters-----------------Linecard State Machine states: ID -1 2 3 4 5 FSM Name -------L2 AMD L2 CP L1 AMD L1 CP LC Diags State ----Standby CSCIdle Standby CSCIdle Diag Idle
cal_dump ashtmr
Internal use only: Dumps the line card calibration table.
Syntax: ashtmr {timer} {time} Sets the specied hook ash timer. The parameters are: timer The timer to set:
0: minimum hook ash timer 1: maximum hook ash timer 2: maximum hit time timer
time The time, in milliseconds, for the specied timer. Use 0 to specify the country template value.
enableidle
Syntax: enableidle {line} {state} Enables idle state on the specied line. The parameters are: line The line number to set: 1 to 12, or * to set all lines. state
0: standby; 1: idle
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Datapath Sub-Mode Commands

You can enter a Datapath sub-mode command without entering Datapath sub-mode by preceding any of the following commands with / dp. In Security sub-mode, the prompt is Data Path>.
/ stats
Syntax: stats {tcid} Displays the RTP session statistics for the specied DSP channel. The valid range of the DSP channel TCID is 1 to 24, or 0 to specify all channels. Example: [ 10] Data Path> stats 1 stats 1 RTP Session Stats for DSP TCID 1 : mode : 4 sf : 0 filter : 0 got_gateID : 1 sidIndex : 0 sid valid? : 1 Pkts rcvd : 5160 Pkts xmtd : 5163 Rcvd Pkts dropped: 0 Xmtd Pkts dropped: 0 BE Pkts dropped : 0 Dest MAC Return Status: 0 : 00:01:5C:22:0A:04
susp
Syntax: susp {ID} Suspends the RTP session for the specied DSP channel. The valid range of the DSP channel ID is 1 to 24. Example: [ 21] Data Path> susp 1 susp 1 Return Status: 0
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term
Syntax: term {ID} Terminates the RTP session for the specied DSP channel. The valid range of the DSP channel ID is 1 to 24. Example: [ 21] Data Path> term 1 term 1 Return Status: 0
mode
Syntax: mode [ag] {tcid} Changes the mode of the specied RTP session. The parameters are: ag One of:
-d : send and receive -t : send only -r : receive only -n : inactive
tcid The DSP channel ID. Valid range: 1 to 8. Example: [ 13] Data Path> mode -t 1 mode -t 1 Return Status: 0
dumpVoice
Displays a voice packet when a call is active. Example:

[ 3] Data Path> dumpVoice dumpVoice Return Status: 1 [ 4] Data Path> Packet Dump 94fd0830: 00000001 5c220a04 94fd0840: 450000c8 267d0000 94fd0850: 0a0123ac c052fafa 94fd0860: 00180ec0 000022be 94fd0870: 696b6a69 68686767 94fd0880: 75797774 706e7176 94fd0890: 6f6f7378 77727374 94fd08a0: ff7c7a7e fafaf9f9 94fd08b0: 7a777b7f 7b7df9f6 94fd08c0: f2f0f0f4 f7f8fdfd 94fd08d0: 7d777efc 7d7cff78 94fd08e0: eef3efee eeeef0f3
(214, 172): 0000cabb 1e410800 ff113950 0a0123aa 00b40000 8000267d 6f6e6b6c 6e6d6a67 6b717a7b 77767271 74777770 6e6d6f74 7bfbfcfc faf8f5fa 7c7b7b75 6f747e7f fafcf8f7 f8f4eff0 f8f2efef f0f97ffc 75757577 7df7efed f9f6f4f7 f5f4f3f0
*....\".......A..* *E...&}....9P..#.* *..#..R........&}* *......".onklnmjg* *ikjihhggkqz{wvrq* *uywtpnqvtwwpnmot* *oosxwrst{.......* *.|z....|{{uot.* *zw{.{}..........* *................* *}w.}|.xuuuw}...* *................*
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94fd08f0: f4fc7970 6f6d696c 70747578 7b706c6e 94fd0900: 6d6c6e6e 737a7e7b 00000000
*..ypomilptux{pln* *mlnnsz{........*
txqueue
Syntax: txqueue {depth} Sets the transmit queue depth. Valid range: 2 to 4, or no parameter to display the current depth setting.
rtpstats
Syntax: rtpstats {tcid} Displays RTP statistics. The valid range for tcid is 1 to 6, or 0 to display statistics for all six TCIDs. Example: [ 23] Data Path> rtpstats 1 rtpstats 1 RTP Stats Total Total Rx Pkts : 20419 Total Tx Pkts : 19235 Total % Rx Pkts Lost: 0.00 RTP Stats for last Rx Pkts : Tx Pkts : Rx Pkts % Lost : Avg Jitter : Max Jitter : Latency : call on DSP TCID 1 : 551 549 0.00 0 7 0
rtpreset vbstats
Resets RTP statistics.
Displays voice bridge statistics. Example: [ 26] Data Path> vbstats vbstats US Voice Filter Drops US Voice DQoS Packets Tx US Voice BE Packets Tx US Voice Packets Tx US Voice SID Packets Tx US Voice PHS Packets Tx US Voice PHS Wrong Size US Voice DQoS Buffer Alloc Errors US Voice BE Buffer Alloc Errors US Voice TOS Changed by DOCSIS Filter
0 0 607 607 0 0 0 0 0 0
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US Voice Last seen TOS byte US Voice Packet Tx Errors US Data Packet Tx Count US Data Packet Tx Errors DS Recieve Direct Packets Rx DS Recieve Direct PHS Packets Rx DS Receive Direct Wrong ethertype DS Receive Direct Wrong etherdest DS Receive Direct Wrong IP dest DS Receive Direct Wrong IP length DS Receive Direct Wrong IP proto DS Receive Direct Filter Drop DS Receive Direct No matching filter DS Voice Packets Dispatched DS Data Packet Rx Count DS Data Packet Rx Errors Loopback Voice Packets Dispatched Loopback Filter Drop CPE side Voice Packets Dispatched
184 0 7579 1 224803 0 0 0 0 0 0 0 224174 629 59559 8549 0 0 0
Wireless Router Module Sub-Mode Commands

You can enter a Wireless Router Module sub-mode command without entering Wireless Router Module sub-mode by preceding any of the following commands with / wrm. In Wireless Router Module sub-mode, the prompt is Wireless Router>. Telephony Modems without wireless routing capability hide the wrm submode.
/ display
Displays Wireless Router Module status information. Example:

[ 3] Wireless Router> display display *******************************Router Status****************************** Mode : NAT-Router Internet : Connection Method : Direct IP Status IP Address : Dynamic : 0.0.0.0
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Network Mask Gateway DNS Address Connection LAN : IP Address Network Mask DHCP Server Start LAN Net Finish LAN Net NAT Status Local Domain Lease Time LAN 0 LAN 1 LAN 2 LAN 3 WLAN : AP Function Region SSID SSID Broadcast Protect Mode 802.11e QoS Mode Channel WAN Access LAN Access Security Authentication Key_size Key_1 System : Device Name
: 0.0.0.0 : 0.0.0.0 : 0.0.0.0 : Keep alive : 192.168.2.1 : 255.255.255.0 : ON : 192.168.2.2 : 192.168.2.100 : ON : ARRIS : Two Days : 100M/Duplex : Off : Off : Off : Disabled : Japan : Allen WTM552 : Enabled : On : Off : b and g : 6 : Allow all stations : Allow all stations : WEP : Auto : 64 : 1234567890 : SCC8BD01
Physical Address : 00-15-96-c8-bd-cc FirmWare Version : Version 0.1 Release 20
redirect
Syntax: redirect {command} Sends commands to the Wireless Router Module. The possible values for command are described below. Note: To include spaces or backslashes in string data, precede the character with a backslash. Other characters preceded with a blackslash are deleted. For example:
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My\ Network Big\\/ee Ex\xtra The second x is removed
redirect cancel redirect commit redirect exit redirect help redirect reboot redirect refresh redirect restore redirect save redirect set acl
Cancels commands that have not been saved using redirect save.
Activates all settings.
Exits the redirect command line and ends the telnet session.
Shows a list of redirect commands.
Reboots the WRM.
Refreshes the router conguration after saving.
Restores the conguration to the default settings.
Saves and activates the conguration.
Syntax: redirect set acl {subcommand params. . .} Congures the Access Control List (ACL). The subcommands are described below. These commands must be saved (using redirect save) to take effect.
redirect set acl enable/disable
Syntax: redirect set acl {enable | disable} {record | all} Enables or disables the selected record. The valid range of record is 1 to 6, or the keyword all to enable or disable all records. Example: redirect set acl enable all redirect set acl disable 2
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redirect set acl add
Syntax: redirect set acl add {record} {low_ip} {high_ip} {low_port} {high_port} {protocol} {block} [{start_day} {start_time} {end_day} end_time}] Congures the specied ACL record. The parameters are: record The record number in the ACL list. Valid range: 1 to 6. low_ip The lowest IP address in the range to be controlled. high_ip The highest IP address in the range to be controlled. low_port The lowest port in the range to be controlled. high_port The highest port in the range to be controlled. protocol Species the protocol to control: 0 (both TCP and UDP), 1 (TCP), or 2 (UDP). block Use 0 to always block, or 1 to block during the scheduled time. When always blocking, omit the next four parameters. start_day The day (of the week) to start blocking:
0 1 2 3 4 5 6
Sun Mon Tue Wed Thu Fri Sat
start_time The hour to start blocking, in 24-hour format. Valid range: 0 to 23. end_day The day to stop blocking. end_time The hour to stop blocking. Example:
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redirect set acl add 1 2 5 5000 6000 1 0 redirect set acl add 1 2 5 3000 4000 1 1 1 3 2 4
redirect set lan
Syntax: redirect set lan {subcommand params. . .} Congures LAN (Ethernet) networking. Each subcommand is detailed below. These commands must be saved (using redirect save) to take effect.
redirect set lan ip
Syntax: redirect set lan ip {ipaddr} Sets the internal (LAN) IP address of the device. The IP address you choose should be a non-routable IP. Examples of non-routable IP addresses are: 192.168.x.x (where x is a number between 0 and 255.) 10.x.x.x (where x is a number between 0 and 255.) 172.y.x.x (where y is a number from 16 to 31, and x is a number between 0 and 255.) Example: redirect set lan ip 192.168.0.1
redirect set lan mask
Syntax: redirect set lan mask {ipmask} Denes the subnet mask. A subnet mask species the range of addresses allowed on your network. The default, 255.255.255.0, allows up to 254 devices (1254; the numbers 0 and 255 are reserved for special functions). Make changes to the subnet mask only if you have a good reason to do so. Example: redirect set lan mask 255.255.255.0
redirect set lan dhcp
Syntax: redirect set lan dhcp {enable | disable} Enables or disables the LAN-side DHCP server. Example: redirect set lan dhcp disable
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redirect set lan net
Syntax: redirect set lan net {low} {high} Sets the high and low addresses in the DHCP IP address pool. The low and high values only determine the last decimal numbers of IP address; the valid range is 1 to 254. Example: redirect set lan net 2 100
redirect set lan nat
Syntax: redirect set lan nat {enable | disable} Enables or disables NAT (Network Address Translation). If you disable NAT, the WRM acts as a pure router.
redirect set lan domain
Syntax: redirect set lan domain {string} Sets the local domain name (network name) for your network. The string can be any ASCII string. Example: redirect set lan domain Example
redirect set lan lease
Syntax: redirect set lan lease {time} Sets the DHCP address lease time. The time is one of the following: 0 forever 1 half hour 2 one hour 3 two hours 4 half day 5 one day 6 two days 7 three days 8 one week
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9 two weeks Example: redirect set lan lease 1
redirect set lan speed
Syntax: redirect set lan speed {port} {speed} Sets the speed of the specied Ethernet port. This may be necessary to operate with older devices. The parameters are: port
0 LAN port 0 1 LAN port 1 2 LAN port 2 3 LAN port 3 4 WAN port
speed
10 10Mbps 100 100Mbps (default)
Note: Speed settings are not saved, and revert to defaults after resetting the WRM. Example: redirect set lan speed 0 100
redirect set wlan
Syntax: redirect set wlan {ap#} {subcommand params. . .} Congures wireless LAN (WLAN) settings for either the public or private networks. The ap# species the BSSID, and is one of the following: ap1 Public BSSID ap2 Private BSSID The subcommands are described below. These commands must be saved (using redirect save) to take effect. Note: You must congure a private BSSID using these commands.
redirect set wlan region
Syntax: redirect set wlan {ap#} region region Sets the region code; one of the following:
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1 Africa 2 Asia 3 Australia 4 Canada 5 Europe 6 France 7 Israel 8 Japan 9 Mexico 10 South America 11 USA Example: redirect set wlan ap1 region 11
redirect set wlan ssid
Syntax: redirect set wlan {ap#} ssid bssid Sets the BSSID (WLAN name). The specied bssid should be less than 32 characters. Example: redirect set wlan ap2 ssid ourwirelesstelco
redirect set wlan ssid broad
Syntax: redirect set wlan {ap#} ssid broad {enable | disable} Enables or disables broadcasting the BSSID. Typically, you would enable BSSID broadcast while conguring your network or adding a new device, then disable it when you are nished. Disabling BSSID broadcast provides a small measure of added security by hiding the network name. Example: redirect set wlan ap1 ssid broad enable
redirect set wlan ap
Syntax: redirect set wlan ap {enable | disable}
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Enables or disables wireless networking. The parameters are:

enable
Enables wireless networking (default).

disable
Disables wireless networking. Example: redirect set wlan ap enable
redirect set wlan ap dhcpc
Syntax: redirect set wlan ap dhcpc {enable | disable} Congures DHCP client behavior in AP mode.
redirect set wlan mode
Syntax: redirect set wlan {ap#} mode {mode} Sets the 802.11 mode for the specied BSSID. The mode is one of the following: 0 OFF 1 802.11g and 802.11b 2 802.11g only 3 802.11b only Note: When the value of ap# is ap1 and the value of mode is 0, the wireless LAN is disabled completely. When the value of the ap# is ap2 and the value of mode is 0, only the private BSSID is disabled. Enabling only the private BSSID is not supported. Example: redirect set wlan ap1 mode 0
redirect set wlan channel
Syntax: redirect set wlan {ap#} {channel chan} Sets the channel for the specied BSSID. Note: Valid channel ranges are different for different regions. Example:
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redirect set wlan ap2 channel 6
redirect set wlan secu
Syntax: redirect set wlan {ap#} {secu sectype} Sets the WLAN security mode. The security type is one of: disable (no security), wep, wpa, wpa2, or wpa_wpa2. Example: redirect set wlan ap1 secu wpa2
redirect set wlan secu wep
Syntax: redirect set wlan {ap#} secu wep [authmode | k_type keytype | k_gen passphrase | k_index keyindex | k_man key] Sets WEP authentication parameters for the specied BSSID. The parameters are: authmode The authentication mode; one of: auto, share, or open. keytype The WEP key type (bit size); one of 64 or 128. passphrase The passphrase, used to generate group keys. The maximum allowed length of the passphrase is 64. keyindex Species the key index to use. All client devices must use the same index. key Manually specify the WEP key. For a 64-bit WEP key, use 10 hexadecimal digits. for a 128-bit WEP key, use 26 hexadecimal digits. Example: redirect set wlan ap2 secu wep auto
redirect set wlan secu wpa
Syntax: redirect set wlan {ap#} secu {wpa | wpa2 | wpa_wpa2} [phrase passphrase | k_life keylife | encry mode | gphrase guestpass | obsecu {enable|disable}]
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Sets WPA or WPA2 authentication parameters for the specied BSSID. The parameters are: passphrase The passphrase, 8 to 63 characters keylife The key lifetime, in seconds. mode The encryption mode; one of: 0 TKIP 1 AES guestpass Not supported. obsecu Enables or disables Obscure PSK. Example: redirect set wlan ap1 secu wpa phrase abcdefghigk
redirect set wlan secu 8021x
Syntax: redirect set wlan {ap#} secu 8021x {type | encry ag | rad_ip1 ipaddr | rad_port1 port | key1 key | rad_ip2 ipaddr | rad_port2 port | key2 key} Congures WPA-Enterprise on the specied BSSID. The parameters are: type One of wpa, wpa2, or wpa_wpa2. ag Either 0 to disable encryption, or 1 to enable encryption. ipaddr The IP address of the RADIUS server used for authentication. Specify up to two RADIUS servers. port The port on the RADIUS server used for authentication. Specify up to two RADIUS servers. key The key used to authenticate on the RADIUS server. Specify up to two RADIUS servers.
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redirect set wlan protec
Syntax: redirect set wlan {ap#} protec {enable | disable} Enables or disables WLAN protect mode. Enabling protect mode can reduce wireless network interference, but can also reduce the physical range or throughput. Example: redirect set wlan ap2 protec enable
redirect set wlan qos
Syntax: redirect set wlan {ap#} qos {enable | disable} Enables or disables WLAN 802.11e QoS.
redirect set wlan access
Syntax: redirect set wlan access {wan | lan} {all | sel | disable} [ipaddr] Allows or denies WLAN client access to either the wireless LAN or the Internet. Example: # All clients allowed WAN access redirect set wlan access wan all # Enable WLAN access for a single device redirect set wlan access lan sel 192.168.0.2
redirect set pwd
Syntax: redirect set pwd passwd Sets the Web access password. The passwd can be any string up to 12 characters. Example: redirect set pwd yaHUla
redirect set ddns
Syntax: one of: redirect set ddns {service} redirect set ddns {userid} {passwd} {domain} [domain2 domain3] The WTM552 and WTM652 include a DDNS client, which sends the current Internet IP address to a DDNS service provider. The DDNS service updates its DNS records with the current IP address so that Internet users can access virtual servers using a domain name instead of an IP address.
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The parameters are: service Selects the DDNS service. One of: 0 none (Disabled) 1 dyndns 2 dtdns 3 (not supported) userid The DDNS service user ID. passwd The DDNS service password. domain Up to three parts of a domain name to associate with the WAN IP address. Example: redirect set ddns 1 joeb joepass joeweb dyndns org Active command method: save and reboot
redirect set sap
Syntax: redirect set sap {subcommand params. . .} Special Applications are used for any Internet applications which do not work through the built-in rewall. Only one user can use a Special Application at any time. If the application still does not work, try using the DMZ feature. These commands must be saved (using redirect save) to take effect. The following sections describe the subcommands.
redirect set sap add
Syntax: redirect set sap add {name} {in proto start_port nish_port} {out proto start_port nish_port} Adds a Special Application entry. The parameters are: name The name of the application. proto Specify 0 for TCP, or 1 for UDP.
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in
The inbound ports used by this application.

out
The outbound ports used by this application. A newly-added application must be enabled using the redirect set enable command. Example: redirect set sap add dialpad udp in 51200 51201 udp out 51200 51201
redirect set sap enable/disable
Syntax: redirect set sap {enable | disable} {name} Enables or disables the specied Special Application entry. Example: redirect set sap enable dialpad
redirect set sap del
Syntax: redirect set sap del {name} Delete the specied Special Application entry. Example: redirect set sap del dialpad
redirect set dmz
Syntax: redirect set dmz {subcommand} The DMZ feature lets you specify one computer on your network to be exposed to the Internet without rewall protection. This may be necessary if the NAT rewall causes problems with applications such as Internet gaming or video conferencing. Use DMZ only when necessary because the computer in the DMZ is not protected from hacker attacks. These commands must be saved (using redirect save) to take effect.
redirect set dmz enable/disable
Syntax: redirect set dmz {enable | disable} Enables or disables the DMZ feature.
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Example: redirect set dmz disable
redirect set dmz ipaddr
Syntax: redirect set dmz {ipaddr} Places the device with the specied LAN IP address outside the rewall. Example: redirect set dmz 192.168.0.2
redirect set url
Syntax: redirect set url {subcommand params. . .} This feature allows you to block access to specic using lter strings. If the lter string appears in a requested URL, the WRM blocks the request. Enabling ltering also affects the Internet access log. If enabled, the Destination eld in the log displays the URL. Otherwise, it displays the IP Address. These commands must be saved (using redirect save) to take effect.
redirect set url enable/disable
Syntax: redirect set url {enable | disable} Enables or disables URL ltering. Example: redirect set url enable
redirect set url add/delete
Syntax: redirect set url {add | delete} {string | all} Adds or deletes the specied lter string. The string can be a site name, or the keyword all to delete all lter strings. Example: redirect set url add sohu redirect set url del all
redirect set sch
Syntax: redirect set sch {subcommand params. . .} Controls the access schedule.
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These commands must be saved (using redirect save) to take effect.
redirect set sch blank
Syntax: redirect set sch {index} blank Deletes the specied schedule. Example: redirect set sch 1 blank
redirect set sch
Syntax: redirect set sch {day} {start1 end1} {start2 end2} Congures the schedule. The parameters are: day The day of the week: 0 (Sunday) to 6 (Saturday). start1 The start time for the rst session, in 24-hour time. end1 The end time for the rst session. This time must be later than start1. start2 The start time for the second session. This time must be later than end1. end2 The end time for the second session. This time must be later than start2. Example: redirect set sch 0 08:00 12:00 13:00 18:00
redirect set gp
Syntax: redirect set gp {index} {add | del} {ipaddr | all} Congures a group. The parameters are: index The group index. Valid range: 0 to 4. Group 0 is the default group that contains all IP addresses.
add/del
Adds or deletes an IP address in the specied group.
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ipaddr The IP address to add or delete. Use the keyword all to delete all IP addresses from a group. Example: redirect set gp 1 add 192.168.0.2
redirect set vs
Syntax: redirect set vs {subcommand params. . .} Congures virtual servers. This feature lets you direct requests from the Internet to servers on your LAN. Since your internal computers are protected by a rewall, clients from the Internet cannot access them directly. These commands must be saved (using redirect save) to take effect. The subcommands are described below.
redirect set vs add/update
Syntax: redirect set vs {update | add} {service} {ipaddr} {protocol} {in_port} {out_port} Denes or changes a virtual service. The parameters are:
update
Updates an existing service (for example, to change the server address).

add
Adds a new service. service The service name. ipaddr The IP address of the server (on the LAN or wireless network) that is actually providing the service. protocol Use 0 for TCP, or 1 for UDP. in_port The port that the router listens on for external requests. out_port The port that the server actually listens on. This port can be different from in_port; for example, you could use port 80 to access one web server and port 8080 to access a second web server. You can only pass one port per internal IP address. Opening ports in your rewall can pose a security risk. To improve security, disable any settings that you are not using.
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Example: redirect set vs update web 192.168.0.2 tcp 80 80
redirect set vs enable/disable
Syntax: redirect set vs {enable | disable} {service | all} Enables or disables the specied service. Example: redirect set vs enable web
redirect set vs del
Syntax: redirect set vs del {service | all} Deletes the specied service, or all to delete all user-dened services. Note: System dened services cannot be deleted. Example: redirect set vs del all
redirect set vs default
Restores the default settings. This deletes all user dened services.
redirect set wan id
Syntax: redirect set wan id {subcommand params. . .} Congures Telephony Modem identication. described below. The subcommands are
redirect set wan id host
Syntax: redirect set wan id host {name} Sets the host name. Example: redirect set wan id host sc806sm
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redirect set wan id domain
Syntax: redirect set wan id domain {name} Sets the domain name. Example: redirect set wan id domain mydomain
redirect set wan id mac
Syntax: redirect set wan id mac {macaddr} Overrides the default MAC address congured into the Telephony Modem. Setting the MAC address may be required when replacing a cable modem. Example: redirect set wan id mac 00c002806302
redirect set wan type
Syntax: redirect set wan type {subcommand params. . .} Congures the connection type. The subcommands are described below. These commands must be saved (using redirect save) to take effect.
redirect set wan type
Syntax: redirect set wan type {method} Species the WAN connection type; one of: 0 Direct Connection 1 PPPoE Connection 2 PPPoE Unnumbered IP 3 PPTP Connection 4 Telstra BigPond 5 RAS 6 L2TP Connection Layer 2 Tunneling Protocol (L2TP) is a service that tunnels Point-to-Point Protocol (PPP) across the Internet. Example: redirect set wan type 0
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redirect set wan type user
Syntax: redirect set wan type user {name} pwd {passwd} Sets the user ID and password for connection types requiring it. Example: redirect set wan type user joe pwd 123456
redirect set wan type srv_name
Syntax: redirect set wan type {wantype} {srv_name name | srv_ip ipaddr} Sets the WAN server name or IP address for connection types requiring it. The parameters are: wantype One of: l2tp, bpa, or pptp. name The Fully Qualied Domain Name (FQDN) of the WAN server. ipaddr The IP address of the WAN server. Example: redirect set wan type l2tp srv_ip 172.21.5.110
redirect set wan type ras_plan
Syntax: redirect set wan type ras_plan {256 | 512} RAS connection type only: sets the plan (256K or 512K). Example: redirect set wan type ras_plan 256
redirect set wan ip
Syntax: redirect set wan ip {subcommand params. . .} Congures IP and DNS parameters. The subcommands are described below. These commands must be saved (using redirect save) to take effect.
redirect set wan ip dynamic/x
Syntax: redirect set wan ip {dynamic | x} Congures the IP address type: dynamic (obtain the IP address from a DHCP server), or x (manually specied IP address).
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Example: redirect set wan ip dynamic
redirect set wan ip ipaddr
Syntax: redirect set wan ip {ipaddr} When the IP address type is x, species the IP address to use. Example: redirect set wan ip 172.21.5.11
redirect set wan ip mask
Syntax: redirect set wan ip mask {ipmask} When the IP address type is x, species the IP subnet mask. Example: redirect set wan ip mask 255.255.255.0
redirect set wan ip gw
Syntax: redirect set wan ip gw {ipaddr} When the IP address type is x, species the gateway IP address. Example: redirect set wan ip gw 172.21.5.254
redirect set wan dns dynamic/x
Syntax: redirect set wan dns {dynamic | x} Species a Domain Name Service (DNS) server. Use dynamic to obtain the DNS server address(es) through DHCP. If the Telephony Modem uses a Fixed IP address, then you need to enter the DNS address(es). Example: redirect set wan dns dynamic
redirect set wan dns
Syntax: redirect set wan dns {addr | addr1 | addr2} {ipaddr}
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When using a xed DNS address, specify the IP addresses of up to three DNS servers using this command. Example: redirect set wan dns addr 10.47.4.101 redirect set wan dns addr1 10.47.4.102 redirect set wan dns addr2 10.47.4.103
redirect set log
Syntax: redirect set log {subcommand params. . .} Controls the Telephony Modem logging functionality. The subcommands are described below. These commands must be saved (using redirect save) to take effect.
redirect set log enable/disable
Syntax: redirect set log {enable | disable} {type} Enables or disables the specied log type. The type is one of the following: 0 Outgoing Log 1 Access Control Log 2 DoS Log Example: redirect set log enable 2
redirect set log mail
Syntax: redirect set log mail {full | sch} Determines when the Wireless Telephony Modem mails the logs. The parameters are:
full
sends the logs when the log buffer is full

sch
sends the logs at specied intervals Example: redirect set log mail full
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redirect set log mail title
Syntax: redirect set log mail title {name} Species the contents of the Subject line when mailing the logs. Example: redirect set log mail title WTM652_logs
redirect set log mail addr
Syntax: redirect set log mail addr {smtp_ip ipaddr | smtp_name name} [port] Species parameters for emailing the logs. The parameters are: addr The email address that the log is sent to. The email also shows this address as the address of the sender.
smtp_ip
The IP address of the SMTP (Simple Mail Transport Protocol) Server you use for outgoing email.
smtp_name
The domain name of the SMTP server. port (optional) The port number where the SMTP server listens for incoming connections. The default is 25. Example: redirect set 172.21.1.250 log mail joe@example.net smtp_ip
redirect set log mail alert
Syntax: redirect set log mail alert {enable | disable} Enables or disables email alerting. Example: redirect set log mail alert enable
redirect set log sch
Syntax: redirect set log sch {day} {hour}
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Sets the day(s) and time to mail the logs. The parameters are: day One of: 0: every Sunday
1: every Monday 2: every Tuesday 3: every Wednesday 4: every Thursday 5: every Friday 6: every Saturday 7: every weekend 8: every day
hour The hour to send the log. Valid range: 0 to 23. Example: redirect set log sch 1 time 12
redirect set upnp
Syntax: redirect set upnp {enable | disable} [mode] Congures Universal Plug-and-Play (uPNP). The parameters are:
enable/disable
Enables or disables uPNP. mode Sets the uPNP mode; one of: 0: All 1: Allow conguration changes through uPNP 2: Disable Internet access Example: redirect set upnp disable
redirect set secu fw
Syntax: redirect set secu fw {subcommand params. . .} Congures the DoS (Denial of Service) rewall. The subcommands are described below.
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redirect set secu fw enable/disable
Syntax: redirect set secu fw {enable | disable} [type] Enables or disables the rewall. The optional type sets the following exceptions: 0: all 1: reply wan icmp 2: ipsec pass-through 3: pptp pass-through 4: l2tp pass-through Example: redirect set secu fw enable
redirect set secu fw level
Syntax: redirect set secu fw level {level} Sets the security level. The valid range for level is 0 to 2. Higher levels provide greater security, but may block legitimate trafc. Example: redirect set secu fw level 0
redirect set tz
Syntax: redirect set tz {timezone} The WRM keeps time by connecting to a Simple Network Time Protocol (SNTP) server. This allows the Telephony Modem to automatically obtain the correct time and date from the Internet. The clock provides a timestamp for the security log and for managing client ltering. Set the time zone that you reside in. It may take 15 minutes or more for the device to contact the time servers and get a response. You cannot set the clock yourself. The timezone is one of the following: Value 0 1 2 3 Time Zone (GMT-12:00) Eniwetok, Kwajalein (GMT-11:00) Midway Island, Samoa (GMT-10:00) Hawaii (GMT-09:00) Alaska
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Value 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44
Time Zone (GMT-08:00) Pacic Time (US, Canada); Tijuana (GMT-07:00) Arizona (GMT-07:00) Mountain Time (US, Canada) (GMT-06:00) Central Time (US, Canada) (GMT-06:00) Mexico City, Tegucigalpa (GMT-06:00) Saskatchewan (GMT-05:00) Bogota, Lima, Quito (GMT-05:00) Eastern Time (US, Canada) (GMT-05:00) Indiana (East) (GMT-04:00) Atlantic Time (Canada) (GMT-04:00) Caracas, La Paz (GMT-04:00) Santiago (GMT-03:30) Newfoundland (GMT-03:00) Brasilia (GMT-03:00) Buenos Aires, Georgetown (GMT-02:00) Mid-Atlantic (GMT-01:00) Azores, Cape Verde Is. (GMT) Casablanca, Monrovia (GMT) Greenwich Mean Time: Edinburgh, London (GMT+01:00) Amsterdam, Berlin, Bern, Rome, Vienna (GMT+01:00) Belgrade, Budapest, Ljubljana, Prague (GMT+01:00) Brussels, Copenhagen, Madrid, Paris (GMT+01:00) Sarajevo, Skopje, Soja, Warsaw (GMT+02:00) Athens, Istanbul, Minsk (GMT+02:00) Bucharest (GMT+02:00) Cairo (GMT+02:00) Harare, Pretoria (GMT+02:00) Helsinki, Riga, Tallinn (GMT+02:00) Israel (GMT+03:00) Baghdad, Kuwait, Riyadh (GMT+03:00) Moscow, St. Petersburg, Volgograd (GMT+03:00) Nairobi (GMT+03:30) Tehran (GMT+04:00) Abu Dhabi, Muscat (GMT+04:00) Baku, Tbilisi (GMT+04:30) Kabul (GMT+05:00) Ekaterinburg (GMT+05:00) Islamabad, Karachi, Tashkent (GMT+05:30) Bombay, Calcutta, Madras, New Delhi (GMT+06:00) Almaty, Dhaka (GMT+06:00) Colombo
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Value 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 Example: redirect set tz 11
Time Zone (GMT+07:00) Bangkok, Hanoi, Jakarta (GMT+08:00) Beijing, Chongqing, Hong Kong (GMT+08:00) Perth (GMT+08:00) Singapore (GMT+08:00) Taipei (GMT+09:00) Osaka, Sapporo, Tokyo (GMT+09:00) Seoul (GMT+09:00) Yakutsk (GMT+09:30) Adelaide (GMT+09:30) Darwin (GMT+10:00) Brisbane (GMT+10:00) Canberra, Melbourne, Sydney (GMT+10:00) Guam, Port Moresby (GMT+10:00) Hobart (GMT+10:00) Vladivostok (GMT+11:00) Magadan, Solomon Is., New Caledonia (GMT+12:00) Auckland, Wellington
redirect set rm
Syntax: redirect set rm {subcommand params. . .} Congures remote management, allowing the subscriber to change the router settings from the Internet. CAUTION Potential Security Breach Before you enable this function, set the administrator password. Leaving the password empty would allow anyone to access the Wireless Telephony Modem and make conguration changes. These commands must be saved (using redirect save) to take effect.
redirect set rm enable/disable
Syntax: redirect set rm {enable | disable} Enables or disables remote management. Example:
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redirect set rm disable
redirect set rm port
Syntax: redirect set rm port {port} Sets the port number where the WRM listens for external requests to the administrative web pages. The default port is 80. Example: redirect set rm port 8080
redirect set rm ip
Syntax: redirect set rm ip {ipaddr} Sets the external IP address that is allowed to access the administrative web pages. Example: redirect set rm ip 172.21.5.111
redirect set rtbl
Syntax: redirect set rtbl {subcommand params. . .} Congures WTM552 and WTM652 routing capabilities. The WTM552 and WTM652 support both RIP and manually-congured routes. The subcommands are described below. These commands must be saved (using redirect save) to take effect.
redirect set rtbl enable/disable
Syntax: redirect set rtbl {enable | disable} Enables or disables RIP routing. Example: redirect set rtbl enable
redirect set rtbl add
Syntax: redirect set rtbl add {ipaddr} {mask} {gatewayip} {metric} Congures a manual route. The parameters are: ipaddr The destination IP address.
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mask The subnet mask associated with the destination IP address. gatewayip The IP address of the nearest (to the Telephony Modem) router or switch on the path to the destination. metric Sets a routing metric, used to estimate the cost of the route. Valid range: 2 to 16; higher metrics are associated with higher costs (routers prioritize lower-cost routes). Example: redirect set rtbl 172.21.5.110 2 add 172.21.5.11 255.255.255.0
redirect set rtbl del
Syntax: redirect set rtbl del {ipaddr} {mask} Deletes a manual route. Example: redirect set rtbl del 172.21.5.11 255.255.255.0
redirect set telnet port
Syntax: redirect set telnet port {subcommand params. . .} Congures telnet access to the WRM. The subcommands are described below. These commands must be saved (using redirect save) to take effect.
redirect set telnet port
Syntax: redirect set telnet port {port} Sets the port on which the router listens for telnet connections. The default port is 23. Example: redirect set telnet port 23230
redirect set telnet timeout
Syntax: redirect set telnet timeout {time} Sets the idle time, in seconds. If the timer expires with no user input, the WRM automatically ends the telnet session.
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Example: redirect set telnet timeout 500
redirect set hpg
Syntax: redirect set hpg {enable | disable} Enables or disables the hidden page. Example: redirect set hpg enable
redirect set guimode
Syntax: redirect set guimode {router | ap | ap_only | nwlan_rt | nwlan_br} Sets the WRM operating mode, which affects how the conguration web pages display. The choices are:
router
(default) Normal router functionality.

ap
Access Point functionality.

ap_only
Forced Access Point functionality. The web pages do not display options to enable Router functionality, and Factory Defaults restores to ap_only mode.
nwlan_rt
Not used with the Wireless Telephony Modem.

nwlan_br
Disable the wireless LAN. The web pages do not display WLAN or router-related controls.
redirect set l2tp_bcp
Syntax: redirect set l2tp_bcp {subcommand params. . .} Congures L2TP Bridging Control Protocol (BCP) support. The subcommands are described below. These commands must be saved (using redirect save) to take effect.
redirect set l2tp_bcp
Syntax: redirect set l2tp_bcp {enable | disable} Enables or disables BCP.
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Example: redirect set l2tp_bcp enable
redirect set l2tp_bcp account
Syntax: redirect set l2tp_bcp account {acct} pwd {passwd} Sets the account name and password. Example: redirect set l2tp_bcp account freda pwd fR3da
redirect set l2tp_bcp hostname
Syntax: redirect set l2tp_bcp hostname {name} Sets the name of the L2TP client. Example: redirect set l2tp_bcp hostname acustomer
redirect set l2tp_bcp serv_ip
Syntax: redirect set l2tp_bcp serv_ip {ipaddr} Sets the IP address of the L2TP server. Example: redirect set l2tp_bcp serv_ip 172.21.7.205
redirect set l2tp_bcp vlan_tag
Syntax: redirect set l2tp_bcp vlan_tag {enable | disable} Enables or disables VLAN tagging. Example: redirect set l2tp_bcp vlan_tag enable
redirect set l2tp_bcp vlan_id
Syntax: redirect set l2tp_bcp vlan_id {id} Sets the VLAN ID tag, when tagging is enabled. Valid range: 0 to 4096.
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Example: redirect set l2tp_bcp vlan_id 100
redirect set l2tp_bcp tun_pkt_dir
Syntax: redirect set l2tp_bcp tun_pkt_dir {ag} Species which outgoing packets use the L2TP tunnel: 0: private BSSID packets 1: all LAN packets Example: redirect set l2tp_bcp tun_pkt_dir 1
redirect show
Syntax: redirect show {subcommand} Displays conguration information. The subcommand is one of the following:
acl
Shows the client lter conguration.

adev
Shows the Ethernet and wireless attached device.

ctrl
Shows the access control conguration.

ddns
Shows the dynamic DNS conguration.

dmz
Shows the DMZ conguration.

gp
Shows the PC group conguration.

lan
Shows the LAN conguration.

log
Shows the log conguration.

rm
Shows the remote management conguration.

rtbl
Shows the routing table.
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sap
Shows the special application conguration.

sch
Shows the schedule conguration.

secu
Shows the security conguration.

status
Shows the router basic conguration.

tz
Shows the timezone conguration.

upnp
Shows the UPNP conguration.

url
Shows the URL lter conguration.

vs
Shows the virtual server conguration.

wat
Shows the wireless association table.

wan
Shows the WAN conguration.

wlan
Shows the wireless conguration.

l2tp_bcp
Shows the layer 2 tunneling protocol conguration.

guimode
Shows the GUI mode conguration.
power
Syntax: power {ag} Controls power to the Wireless Router Module. Use 1 to enable power, or 0 to disable.
reset
Resets the Wireless Router Module. This is equivalent to pressing the Router Reset button on the back of the Telephony Modem.
!defaults
Resets the Wireless Router Module to factory defaults. This is equivalent to pressing and holding the Router Reset button on the back of the Telephony Modem for roughly eight seconds.
[ 8] Wireless Router> !defaults
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Resetting wireless router module to factory defaults Return Status: 0 13:45:01 RT 71 tWRMRx WRM: reset request received with reason 2
mode
Syntax: mode {ag} Sets the Wireless Router Module to either router or Access Point mode. Access Point mode may be required for use in a distributed wireless network. The supported values for ag are: 0Access Point-only mode (the router is disabled). 1Router mode. 3Access Point-Fixed mode (the router is disabled and the mode cannot be changed in the web-based interface).
chkmac
Veries the Wireless Router Module MAC addresses. Example: [ 5] Wireless Router> chkmac
WRM MACs match NVM
RIP Sub-Mode Commands

The commands in this section apply only to single-Ethernet (all but WTM552 or WTM652) Telephony Modems. This sub-mode is available only when RIP is enabled in the CM conguration le.
arpshow
Syntax: arpshow Prints the ARP table.
routeshow
Syntax: routeshow Prints the routing table.
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riprouteshow
Syntax: riprouteshow Prints the RIP routing table.
ripdebuglevel
Syntax: ripdebuglevel Displays RIP debug messages.
ripcong
Syntax: ripcong Displays the RIP conguration.
ripstatus
Syntax: ripstatus Enables or disables RIP on the interface.
ripsend
Syntax: ripsend Congures the RIP send type.
ripreceive
Syntax: ripreceive Congures the RIP receive type.
ripauthtype
Syntax: ripauthtype {interface} {value} Congures RIP authorization type. The parameters are: interface The interface to congure; either c (cable) or e (Ethernet). value The authorization type for the selected interface: 1 No authentication (default) 2 Simple password 3 MD5
rippassword
Syntax: rippassword {interface} {password} Sets the password for simple password (type 2) authorization. The parameters are: interface The interface to congure; either c (cable) or e (Ethernet).
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password The password string, enclosed in quotes.
ripmd5addkey
Syntax: ripmd5addkey {interface} {key-id} {key-string} Sets the password for MD5 (type 3) authorization. The parameters are: interface The interface to congure; either c (cable) or e (Ethernet). key-id The MD5 key ID (usually 1). key-string The hex string representing the MD5 key.
ripmd5delkey
Syntax: ripmd5delkey {key-id} Deletes the specied RIP MD5 key.
WTM552/WTM652 RIP Commands

The commands in this section apply only to WTM552 and WTM652 Telephony Modems.
set rip iface
Syntax: redirect set rip iface {index} ver {version} dir {direction} Enables the RIP interface. The parameters are: index The interface index; in this release, always 1 to indicate the WAN interface. version The RIP version to congure; in this release, always 3 for RIPv2. direction The update direction. In most cases, this should be either 0 (none), or 3 (Out Only).
set rip iface auth
Syntax: redirect set rip iface {index} auth {type} Sets the authorization type. The parameters are: index The interface index; in this release, always 1 to indicate the WAN interface.
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type The authorization type; one of:

1: none 2: simple password 3: MD5
redirect set rip iface keyid
Syntax: redirect set rip iface {index} keyid {key} For MD5 authorization, sets the Key ID. Valid range: 0 to 255.
redirect set rip iface key
Syntax: redirect set rip iface {index} key {string} For MD5 authorization, sets the key string. The key string can be up to 16 characters.
redirect set rip iface interval
Syntax: redirect set rip iface {index} interval len Sets the advertisement interval, in seconds. The valid range is 1 to 65535. Default: 30 seconds.
redirect set rip reset
Syntax: redirect set rip reset Resets the RIP sub-system.
MAIN Mode Commands

The MAIN mode commands provide a low-level interface to the cable modem hardware for troubleshooting and diagnostics.
General Information
Every command has two forms: full and short abbreviation (for example, typing tu is equivalent to typing the full command tuner). The console commands are organized into a number of groups that differ in functionality. Each group is called a submenu. In a help display, submenus have a > (more) symbol following their name. To navigate through the submenus, type the submenu name (without the > symbol) to enter the submenu. Type exit to return to the main menu. Type exit at the main menu prompt to return to the Console commands. All commands are case-sensitive.
Main Menu Commands

MAIN> help help Console Commands for this level: config hwcounters ipcable macaddr ping phystatus monitorphy reboot - Display configuration file. - Shows HW counters. - Print the cable modem IP address. - Display Cable MAC address. - Sends ping to <Dest IP> of <length> by <# of times>. - Display status of PHY. - Start PHY monitoring. - reboot 0 will reboot the cable modem.
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replevel dsxparam
- Update Report level (en/dis): repl <[+|-]level_id>. - DSX message display options <[+|-]> <1 - turn on/off REQ, 2 - turn on/off RSP, 3 - turn on/off ACK, 4 - turn on/off All Messages>.
scanmode status tuner goto ucd upstatus ! help exit atp> qos> setup> debug> show> vxshell> bpi> certificates> TurboDox> MAIN>
- Set Scan Mode <en/dis> (1-enable, 0-disable). - Display current CM state. - Program the tuner to <freq>(Mhz). - Tune to DS <freq>(Mhz) & US channel <ID>. - Display current UCDs. - Upstream Status for SID <index>. - Execute the last command. - Display this message. - Quit the console. - Modem initiated tests. - Quality of Service parameters. - Configure modem parameters. - General debug options. - Show modem parameters. - VxWorks Shell commands. - Show BPI messages. - Certificate options. - TurboDox commands.
cong
Short form: co Shows the DOCSIS conguration le. Example:

MAIN> config Configuration File Parameters: ****************************** Downstream_Frequency = 717000000 Network_Access = 1 Baseline_Privacy : Authorized_Timeout = 10 Re-Authorized_Wait_Timeout = 10 Authorization_Grace_Time = 600 Operational_Wait_Timeout = 10 Re-key_Wait_Timeout = 10 TEK_Grace_Time = 600 Authorization_Reject_Wait_Timeout = 60 SA_Map_Wait_Timeout = 1 SA_Map_Max_Retries = 4 Maximum_Number_of_CPEs = 16 Upstream_Classification_Encoding : Service_Flow_Reference = 2 Classifier_Reference = 2 Rule_Priority = 1
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Classifier_Activation_State = 1 IP_Classification_Encoding : IP_Protocol = 17 IP_Source_Address = [0.0.0.0] IP_Source_Mask = [0.0.0.0] IP_Destination_Address = [0.0.0.0] IP_Destination_Mask = [0.0.0.0] Source_Port_Start = 2427 Source_Port_End = 2427 Downstream_Classification_Encoding : Service_Flow_Reference = 102 Classifier_Reference = 102 Rule_Priority = 1 Classifier_Activation_State = 1 IP_Classification_Encoding : IP_Protocol = 17 IP_Source_Address = [0.0.0.0] IP_Source_Mask = [0.0.0.0] IP_Destination_Address = [0.0.0.0] IP_Destination_Mask = [0.0.0.0] Destination_Port_Start = 2427 Destination_Port_End = 2427 Upstream_Service_Flow_Encoding : Service_Flow_Reference = 1 QoS_Parameters_Set_Type = 07 Traffic_Priority = 01 Upstream_Maximum_Traffic_Rate = 3000000 Max_Traffic_Burst = 3044 Min_Reserved_Traffic_Rate = 0 Min_Reserved_Rate_Packet_Size = 64 Active_QoS_Parameters_Timeout = 0 Admitted_QoS_Parameters_Timeout = 200 Max_Concatinated_Burst = 3044 Service_Flow_Scheduling_Type = 2 Request_Transmission_Policy = 00 00 00 80 IP_TOS_Overwrite = fc 00 Upstream_Service_Flow_Encoding : Service_Flow_Reference = 2 QoS_Parameters_Set_Type = 07 Traffic_Priority = 07 Upstream_Maximum_Traffic_Rate = 0 Max_Traffic_Burst = 1522 Min_Reserved_Traffic_Rate = 0 Min_Reserved_Rate_Packet_Size = 64 Active_QoS_Parameters_Timeout = 0 Admitted_QoS_Parameters_Timeout = 200 Max_Concatinated_Burst = 3000 Service_Flow_Scheduling_Type = 2 Request_Transmission_Policy = 00 00 00 88 IP_TOS_Overwrite = fc 00
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Downstream_Service_Flow_Encoding : Service_Flow_Reference = 101 QoS_Parameters_Set_Type = 07 Traffic_Priority = 1 Downstream_Maximum_Traffic_Rate = 10000000 Max_Traffic_Burst = 1522 Min_Reserved_Traffic_Rate = 0 Min_Reserved_Rate_Packet_Size = 64 Active_QoS_Parameters_Timeout = 0 Admitted_QoS_Parameters_Timeout = 200 Max_Downstream_Latency = 0 Downstream_Service_Flow_Encoding : Service_Flow_Reference = 102 QoS_Parameters_Set_Type = 07 Traffic_Priority = 7 Downstream_Maximum_Traffic_Rate = 10000000 Max_Traffic_Burst = 1522 Min_Reserved_Traffic_Rate = 12000 Min_Reserved_Rate_Packet_Size = 64 Active_QoS_Parameters_Timeout = 0 Admitted_QoS_Parameters_Timeout = 200 Max_Downstream_Latency = 5000 Max_Number_of_Classiers = 20 Privacy_Enable = 0 SNMP_MIB_Object = 30 14 06 0f 2b 06 01 04 01 a0 13 01 03 01 01 02 03 02 00 02 01 04 SNMP_MIB_Object = 30 11 06 0c 2b 06 01 04 01 a0 13 0a 01 1e 02 00 02 01 03 CM_MIC = 02 15 78 d0 d9 4a 9e d0 7a ba 7e 0a df b8 ba 7c CMTS_MIC = 26 f1 5a d0 b4 4c f5 50 b8 88 e8 d5 b3 da ad 7e MAIN>
hwcounters
Short form: hw Shows the modems MAC and PHY internal statistics counters. Example:
MAIN> hw US sent packets : 3119 326 0 0 0 0 0 0 0 0 0 0 0 0 0 0 US Tx BD Error packets: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 US minislots immediate: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 US minislots granted : 119675 3356 0 0 0 0 0 0 0 0 0 0 0 0 0 0 US collision immediate: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 US 16retries immediate: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 US Re request US PDU+Mng pkts DS PDU+Mng pkts DS Mng pkts DS PDU pkts : 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 : 696768 : 1958492719 : 2615672762 : 110194 US 16 retries request : 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
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DS PDU+Mng CRC errs DS Mng CRC errs DS HCS errs DS PDU+Mng Q ovflw DS Mng Q ovflw SYNC LOSTs Corrupted Maps IUC 4/5/6/9/10/11
: 0 : 0 : 0 : 1454 : 0 : 9 : 0 : 23952 48683 34292 0 0 0
DS High Prio Q ovflw : 0
----------------------------Ethernet counters---Packets Delivered To UpperLayer : 983129 Packets Tx by driver Packets Rx by driver Packets Dropped by driver Rx Packets Dropped by driver Tx : 233327 : 983129 : 0 : 0
cpmacDumpstats - Unit 0, Instance Id 0. Hardware Statistics Counters RxGoodFrames RxBroadcastFrames RxMulticastFrames RxPauseFrames RxCRCErrors RxAlignCodeErrors RxOversizedFrames RxJabberFrames RxUndersizedFrames RxFragments RxFilteredFrames RxQosFilteredFrames RxOctets TxGoodFrames TxBroadcastFrames TxMulticastFrames TxPauseFrames TxDeferredFrames TxCollisionFrames TxSingleCollFrames TxMultCollFrames TxExcessiveCollisions TxLateCollisions TxUnderrun TxCarrierSenseErrors TxOctets Reg64octetFrames Reg65t127octetFrames Reg128t255octetFrames Reg256t511octetFrames Reg512t1023octetFrames = 983129 = 419910 = 0 = 0 = 0 = 0 = 0 = 0 = 0 = 0 = 0 = 0 = 285491894 = 233327 = 76840 = 16758 = 0 = 0 = 0 = 0 = 0 = 0 = 0 = 0 = 0 = 15149542 = 795906 = 1 = 0 = 542 = 420005 (0x000F0059) (0x00066846) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x110442B6) (0x00038F6F) (0x00012C28) (0x00004176) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00E729E6) (0x000C2502) (0x00000001) (0x00000000) (0x0000021E) (0x000668A5)
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Reg1024tUPoctetFrames NetOctets RxSofOverruns RxMofOverruns RxDmaOverruns DDA: ISR Count MAIN>
= 2 = 300641436 = 0 = 0 = 0 = 983146
(0x00000002) (0x11EB6C9C) (0x00000000) (0x00000000) (0x00000000)
DDA: Num Multifragment pkts = 0
ipcable
Short form: ip Displays the IP address of the cable interface, as acquired by the DHCP process. Example: MAIN> ip Cable new IP address: 10.0.33.145 MAIN>
macaddr
Short form: mac Displays the MAC address of the cable interface. Example: MAIN> mac CM MAC address is 00-50-F1-12-41-00 MAIN>>
ping
Syntax: ping {destIPaddr} [length] [times] Short form: pi Sends ICMP request, where: destIPaddr is an IP address of the destination machine length represents number of bytes times is a retry number
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Example:
MAIN> ping 10.0.10.253 100 10 PING:pinging 10.0.10.253 with 100 bytes of data PING:ECHO REPLY from:10.0.10.253 PING:ECHO REPLY from:10.0.10.253 PING:ECHO REPLY from:10.0.10.253 PING:ECHO REPLY from:10.0.10.253 PING:ECHO REPLY from:10.0.10.253 PING:ECHO REPLY from:10.0.10.253 PING:ECHO REPLY from:10.0.10.253 PING:ECHO REPLY from:10.0.10.253 PING:ECHO REPLY from:10.0.10.253 PING:ECHO REPLY from:10.0.10.253 PING:STATISTICS: 10 packets transmitted, 10 packets received, 0% packet loss. MAIN>
phystatus
Short form: phy Displays the current status of the QAM receiver. Example:
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MAIN> phy Downstream Freq: 717.000 MHz Estimated Power: 2.3 dbmV MSE: -39.064 dB MSE (old formula): -36.911 dB Energy backoff: -13.4 dB Timing Offset: 9.467 ppm Carrier Offset: -39227.636 Hz Qam mode: 64 QAM Interleave mode: I=8, J=16 CW Error Rate: 5.73e-06 Unerrored Upper: 15 Unerrored: 1749029774 Corrected: 18569 Uncorrectable: 160302 QAM Lock: YES FEC Sync: YES MPEG Sync: YES Weak signal: NO TOP Value: 31 TOP Reg: 0x1f Burst counter = 0 Llp up/down counter = 0 / 0 Lost 1/100/500 counter = 1 / 1 / 1 Channel Type : ANNEX B (US) PGA_RSNS = 5.36 kOhm Channel type = SCDMA PGA is in LOW power MAIN>
monitorphy
Syntax: monitorphy {interface#} Short form: mon {interface#} Shows the status of the specied interface. Use mon 0 to stop monitoring. Example:
MAIN> mon 1 mon 1 Starting PHY monitoring MAIN> <<Estimated Power = 2.1 dBmV <<MSE <<MSE (old formula) <<Carrier offset <<QAM Lock <<FEC Sync <<MPEG Sync <<Weak signal = -38.8 dBmV = -36.3 dBmV = -39285.5 Hz = YES = YES = YES = NO (Prev = -1.0 Hz) (Prev = NO) (Prev = NO) (Prev = NO) (Prev = NO) (Prev = 0) (Prev = 0.0 dBmV) (Prev = 0.0 dBmV)
<<Uncorrectables frames = 160302 ---------------------------------
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reboot
Syntax: reboot 0 Short form: reb Performs a soft reset of the CM.
replevel
Syntax: replevel {report_level} Short form: rep Changes the report level (status messages) of the modem. The modem can print status messages on many events. The user can control the amount of these messages by using the repl command. There are 26 different types of message classes. The following example lists the message types that are implemented. It is possible to turn ON (+level) and OFF (-level) each class. Class 27 turns on (+27) or off (-27) all the classes. The example shows the list of classes displayed when using the repl 0 command. Note 1: This feature has no inuence on the cable modem performance. See Appendix A for information about these messages. Note 2: After power on, all report levels are set to off by default. Note 3: It is possible that the modem will continue to output messages even after entering the rep -27 command. The display continues until the buffer is cleared. Example: MAIN> rep 0 Report levels ON: 1 CPU Usage 16 2 TCB 17 3 Upstream 18 4 Hardware 19 5 Management 20 6 Advanced PHY 21 7 Registration 22 8 Sync 23 9 BLP 24 10 TSM 25 11 Downstream 26 12 US Sniffer 27 13 DS Sniffer 28 14 QoS 29 15 DSX
CableNet Bridge IP Apps Statistics Main S.M. Root CM Messages RSA SNMP IGMP Security ALL TurboDOX Application
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dsxparam
Syntax: dsxparam [+| -] {option} Short form: dsx When DSX tracing is active (using replevel 15), this command controls which DSX messages are displayed. Use + to enable a message group, or - to disable that group. The option is one of the following: 0: displays the current active message groups 1: REQ messages 2: RSP messages 3: ACK messages 4: all messages
scanmode
Syntax: scanmode {mode} Short form: sc When mode is set to 1, the CM begins scanning the downstream channels. When mode is set to 0, the CM stops scanning downstream channels. After typing scan 1, scan mode is enabled but the CM does not start scanning. To restart scanning, you must force the modem to try to lock on a certain frequency by using the tuner command. Example: MAIN> sc 0 Scan mode - OFF MAIN> sc 1 Scan mode - ON MAIN>
status
Short form: st Displays the current status of the modem. The modem can be in one of the following states (these states are dened in DOCSIS standard):
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Modem State IP_COMPLETE NOT_READY
Denition IP connectivity has been established While booting and after resetting the modem, while scanning for example.
NOT_SYNC OPERATIONAL PARM_ACQUIRED PARM_TRANSFER_ COMPLETE PHY_SYNC RANGING_COMPLETE REGISTRATION_COMPLETE SECURITY_ESTABLISHED TOD_ESTABLISHED
Modem is not locked on a downstream channel. The modem is registered and forwarding data. DHCP parameters have been acquired. Conguration le has been loaded from the TFTP server.
The PHY is locked on a downstream channel. Initial ranging has been completed. Registration process is completed. Baseline privacy keys have been exchanged. Time of day has been established.
Example: MAIN> st MODEM STATUS - OPERATIONAL MAIN>
tuner
Syntax: tune {freq} Short form: tu Forces the tuner to try to lock on a desired frequency. The modem resets its PHY parameters and tries to nd a QAM signal on the frequency entered. Frequency is expressed in MHz and can include a decimal point (i.e., 507.25 means 507,250,000 Hz). If the modem does not nd a valid signal on the requested frequency, it continues the scanning process (when scanmode is set to 1). Example: MAIN> tu 669 MAIN> Trying to synchronize ... Tuning to frequency 669000000Hz, (us 2 mode 2) Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 2 SYNCHRONIZED - 669000000 Hz , ucd 2 Trying to register through CMTS... DHCP - parameters acquired Time of day - retrieved Registration file - downloaded REGISTRATION COMPLETE - MODEM IS ACTIVE Working in SNMP V1/2c Only NmAccess mode
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goto
Syntax: goto {frequency} {us_channel_ID} Short form: go Forces the tuner to try to lock on a desired frequency. Upon success, the modem starts ranging on the specied upstream channel ID. Frequency is expressed in MHz and can include a decimal point (i.e., 507.25 means 507,250,000 Hz). If the modem does not nd a valid signal on the requested frequency, it continues the scanning process (when scanmode is set to 1). Example: MAIN> goto 315 1 MAIN> Trying to synchronize ... Tuning to frequency 315000000Hz, (us 1 mode 2) Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 1 SYNCHRONIZED - 315000000 Hz , ucd 1 Trying to register through CMTS... DHCP - parameters acquired Time of day - retrieved Registration file - downloaded REGISTRATION COMPLETE - Waiting for Operational status Working in SNMP V1/2c Only NmAccess mode INITIALIZATION COMPLETE - MODEM IS OPERATIONAL
ucd
Short form: uc Displays the burst proles parameters that are currently in use, as acquired from the UCD message. Example:
MAIN> ucd Upstream ID: 1, Upstream Type: TDMA Frequency: 36200000Hz, Rate: 1280 KSym/Sec, MS Size 8 IUC1 Prmbl(O=952,L= 64) FEC(T= 0,K= 1) QPSK Fixed Scr-ON Dif-OF Mx: 1 G:8 IUC3 Prmbl(O=896,L=128) FEC(T= 5,K= 34) QPSK Fixed Scr-ON Dif-OF Mx:FF G:48 IUC4 Prmbl(O=896,L=128) FEC(T= 5,K= 34) QPSK Fixed Scr-ON Dif-OF Mx:FF G:48 IUC5 Prmbl(O=952,L= 64) FEC(T= 5,K= 18) QPSK Short Scr-ON Dif-OF Mx: 9 G:8 IUC6 Prmbl(O=952,L= 64) FEC(T= 7,K= 80) QPSK Short Scr-ON Dif-OF Mx:FF G:8 MAIN>
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upstatus
Syntax: up {SID} Short form: up Displays the data of the HW upstream BDs for the upstream state for each SID. The SID specied in the command is the index of the SID. A value of 0 is the primary SID. Example:
MAIN> up 0 US Stat SID#0: sz:128 n2poll:44 n2send:44 n2ins:44 eBusy:0 eWait:0 Ring data numOfBds=14 numOfUsed=0 nextBdToUse=11 nextBdToFree=11 BD 0 ring=0x0000 Buf=0x00649700 len=604(0x25c) bdFlg=0x040b mnslts=11775(0x2dff) BD 1 ring=0x0000 Buf=0x00649700 len=604(0x25c) bdFlg=0x040b mnslts=11775(0x2dff) BD 2 ring=0x0000 Buf=0x00649900 len=56(0x38) bdFlg=0x040b mnslts=1791(0x6ff) BD 3 ring=0x0000 Buf=0x00649800 len=56(0x38) bdFlg=0x040b mnslts=1791(0x6ff) BD 4 ring=0x0000 Buf=0x00649900 len=57(0x39) bdFlg=0x040b mnslts=1791(0x6ff) BD 5 ring=0x0000 Buf=0x00649900 len=78(0x4e) bdFlg=0x040b mnslts=4351(0x10ff) BD 6 ring=0x0000 Buf=0x00649900 len=60(0x3c) bdFlg=0x040b mnslts=1791(0x6ff) BD 7 ring=0x0000 Buf=0x003347b0 len=141(0x8d) bdFlg=0x0003 mnslts=4351(0x10ff) BD 8 ring=0x0000 Buf=0x003357d0 len=33(0x21) bdFlg=0x0003 mnslts=1791(0x6ff) BD 9 ring=0x0000 Buf=0x00649900 len=57(0x39) bdFlg=0x040b mnslts=1791(0x6ff) BD10 ring=0x0000 Buf=0x00649900 len=129(0x81) bdFlg=0x040b mnslts=4351(0x10ff) BD11 ring=0x0000 Buf=0x00000000 len=0(0x0) bdFlg=0x0000 mnslts=0(0x0) BD12 ring=0x0000 Buf=0x00000000 len=0(0x0) bdFlg=0x0000 mnslts=0(0x0) BD13 ring=0x0002 Buf=0x00000000 len=0(0x0) bdFlg=0x0000 mnslts=0(0x0) BD00 - 0000 025C 0000 2DFF BD01 - 0400 025C 0000 2DFF BD02 - 0800 0038 0000 06FF BD03 - 0C00 0038 0000 06FF BD04 - 0000 0039 0000 06FF BD05 - 0400 004E 0000 10FF BD06 - 0800 003C 0000 06FF BD07 - 0C00 008D 0000 10FF BD08 - 0000 0021 0000 06FF BD09 - 0400 0039 0000 06FF BD10 - 0800 0081 0000 10FF BD11 - 0000 0000 0000 0000 BD12 - 0000 0000 0000 0000 BD13 - 0000 0000 0000 0000 BD14 - 000B 775B 0051 C005 BD15 - 0000 0000 0000 0000 MaxUpBandwidth = 0 MaxBucketSize = 1522 currentBucketInclude = 1522 MAIN>
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Executes the last command used. Example: MAIN> Cable MAIN> Cable MAIN> MODEM MAIN> MODEM MAIN> ip new IP ! new IP st STATUS ! STATUS address: 10.0.44.48 address: 10.0.44.48 - OPERATIONAL - OPERATIONAL
help
Short form: he Displays a help message (list of all commands and sub-menus available). Example:
MAIN> help help Console Commands for this level: config hwcounters ipcable macaddr ping phystatus monitorphy reboot replevel scanmode status tuner goto ucd upstatus ! help exit atp> qos> setup> debug> show> vxshell> bpi> certificates> TurboDox> MAIN> - Display configuration file. - Shows HW counters. - Print the cable modem IP address. - Display Cable MAC address. - Sends ping to <Dest IP> of <length> by <# of times>. - Display status of PHY. - Start PHY monitoring. - reboot 0 will reboot the cable modem. - Update Report level (en/dis): repl <[+|-]level_id>. - Set Scan Mode <en/dis> (1-enable, 0-disable). - Display current CM state. - Program the tuner to <freq>(Mhz). - Tune to DS <freq>(Mhz) & US channel <ID>. - Display current UCDs. - Upstream Status for SID <index>. - Execute the last command. - Display this message. - Quit the console. - Modem initiated tests. - Quality of Service parameters. - Configure modem parameters. - General debug options. - Show modem parameters. - VxWorks Shell commands. - Show BPI messages. - Certificate options. - TurboDox commands.
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411
exit
Short form: e Exits the DOCSIS application console mode and switches the console back to the VxWorks console mode. Example: MAIN> e Exiting console mode. value = 0 = 0x0 ->
Modem Initiated tests Sub-menu

Use the Modem Initiated tests sub-menu to initiate CM tests (mainly for debug purposes). To enter the Modem Initiated tests sub-menu, enter the atp command from the main menu. Example:
atp> help help Console Commands for this level: dsa dsc dsd1sf dsd2sf dsx igmpjoin igmpdelete snmpadduser dccrequest dccsendack updisable togglecpe genev gvenev dslock uslock protectoff v3list ! help exit - Initiate DSA test <DSX Type> (1=usf-100a, 2=usf-200a). - Initiate DSC test <SF N#> <DSX Type> (1=usf-100a, 2=usf-200a). - Initiate DSD test <SF N#>. - Initiate DSD test <SF N#>. - Init arbitrary DSX <DSX Msg Type> (0-DSA, 1-DSC, 2-DSD) <TLV>. - Initiate an IGMP join event in BPI-Map for <IP address>. - Initiate an IGMP delete event in BPI-Map for <IP address>. - Add SNMP predefines V3 tables. - Init DCC test - <DS> <US> <Init> <UCD(0-OFF,1-ON)>. - Initiate DCC-ACK message to TSM. - Send UP-DIS Message (0-Enable upstream,1-Disable upstream). - Toggle swith for CPE veiw MIB limitation. - Generate random DOCSIS message: <TrapType> <Id> <Pri-err>. - Generate random VENDOR message: <TrapType> <Id> <Pri-err>, - Program the tuner to <freq>(Mhz). - Program the tuner to <freq>(Mhz) & <upstream ID>. - Disable hacker protection. - Show OID indexes for specified V3 table <0=all, 1-10>. - Execute the last command. - Display this message. - Quit this sub-menu.
(Arbitrary TrapType=0-26, Vendor TrapType=30).
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dsa
Syntax: dsa {test} Starts the Dynamic Service Addition test according to the procedure described in the Data-Over-Cable Service Interface Specication Acceptance Test Plan, TP-RFI-ATPv1.1-I01-000822 by Cable Labs, section 2.4, pages 327-328. There are two tests: usf-100a usf-200a For more information about these tests, see the document mentioned above.
dsc
Syntax: dsc {serviceow} {test} Starts the Dynamic Service Change test according to the procedure described in Data-Over-Cable Service Interface Specication Acceptance Test Plan, TP-RFI-ATPv1.1-I01-000822 by Cable Labs, section 2.4, pages 327-328. The serviceow parameter represents the service ow number. There are two tests: usf-100a usf-200a For more information about these tests, see the document mentioned above. Note: You must know the service ow number before using this command. To get this number, use the serviceow command from the Quality of Service sub-menu.
dsd1sf
Syntax: dsd1 {serviceow} Short form: dsd1 Starts the Dynamic Service Deletion test according to the procedure described in the Data-Over-Cable Service Interface Specication Acceptance Test Plan, TP-RFI-ATPv1.1-I01-000822 by Cable Labs, section 2.4, page 323. This command deletes one Dynamic Service Flow. For more information about this test, see the document mentioned above. Note: You must know the service ow number before using this command. To get this number, use the serviceow command from the Quality of Service sub-menu.
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dsd2sf
Syntax: dsd2 {serviceow} Short form: dsd2 Starts the Dynamic Service Deletion test according to the procedure described in the Data-Over-Cable Service Interface Specication Acceptance Test Plan, TP-RFI-ATPv1.1-I01-000822 by Cable Labs, section 2.4, page 323. This command deletes two Dynamic Service Flows. For more information about this test, see the document mentioned above. Note: You must know the service ow number before using this command. To get this number, use the serviceow command from the Quality of Service sub-menu.
dsx
Syntax: dsx {type} {TLV} Sends an arbitrary DSx message. The parameters are: type One of: 0 (DSA), 1 (DSC), or 2 (DSD). TLV XXX
igmpjoin
Syntax: igmpjoin {ipaddr} Short form: igmpj Starts the CM IGMP Membership Query test according to the procedure described in the Data-Over-Cable Service Interface Specication Acceptance Test Plan, TP-RFI-ATPv1.1-I01-000822 by Cable Labs, section 2.3.14, page 309.
igmpdelete
Syntax: igmpdelete {ipaddr} Short form: igmpd Starts the CM IGMP Membership Leave test according to the procedure described in the Data-Over-Cable Service Interface Specication Acceptance Test Plan, TP-RFI-ATPv1.1-I01-000822 by Cable Labs, section 2.3.14, page 309.
snmpadduser
Short form: s This command is intended for use with the MG-Soft SNMP browser. This command is for debug purposes only and not intended for any other use.
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dccrequest
Syntax: dccrequest {DS} {US} {init} {UCD} Short form: dccr This command is intended for use with Dynamic Channel Change debug. This command is for debug purposes only and not intended for any other use.
dccsendack
Short form: dccs This command is intended for use with Dynamic Channel Change debug. This command is for debug purposes only and not intended for any other use.
updisable
Syntax: updisable {ag} Short form: up Sends an UP-DIS message. The ag is either 0 to enable the upstream, or 1 to disable the upstream.
togglecpe
Short form: t Switches the CPE MIB limitations view on to off and back. Example: atp> t Cpe view ON atp> t Cpe view OFF atp>
genev
Syntax: genev {traptype} {id} {priority} Short form: g Generates random rmware upgrade messages according to the procedure described in the Data-Over-Cable Service Interface Specication Acceptance Test Plan, TP-RFI-ATPv1.1-I01-000822 by Cable Labs, section 2.3.12, page 277.
gvenev
Syntax: gvenev {traptype} {id} {priority} Short form: gv Generates random VENDOR messages. The traptype is 0 to 26 for arbitrary trap types, or 30 for a VENDOR trap type.
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Example:
atp> gv 30 0 1 Random generated VENDOR EV_message ID=0 Priority=1
dslock
Syntax: dslock {freq} Short form: dsl Forces the tuner to try to lock on a desired frequency. The modem resets its PHY parameters and tries to nd a QAM signal on the frequency entered. The frequency is expressed in MHz and can include a decimal point (i.e., 507.25 means 507,250,000Hz). Example: atp> dslock 315 atp> Trying to synchronize ... Tuning to frequency 315000000Hz, (us 1 mode 2) Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 1 SYNCHRONIZED - 315000000 Hz , ucd 1 Trying to register through CMTS... DHCP - parameters acquired Time of day - retrieved Registration file - downloaded REGISTRATION COMPLETE - Waiting for Operational status Working in SNMP V1/2c Only NmAccess mode INITIALIZATION COMPLETE - MODEM IS OPERATIONAL
uslock
Syntax: uslock {freq} {us_channel_ID} Short form: usl Forces the tuner to try to lock on a desired frequency. Upon success, the modem starts ranging on the specied upstream channel ID. The frequency is expressed in MHz and can include a decimal point (i.e., 507.25 means 507,250,000Hz). Example:
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atp> usl 315 1 atp> Trying to synchronize ... Tuning to frequency 315000000Hz, (us 1 mode 4) Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 1 SYNCHRONIZED - 315000000 Hz , ucd 1 Trying to register through CMTS... DHCP - parameters acquired Time of day - retrieved Registration file - downloaded REGISTRATION COMPLETE - Waiting for Operational status Working in SNMP V1/2c Only NmAccess mode INITIALIZATION COMPLETE - MODEM IS OPERATIONAL
protectoff
Short form: p Disables hacker protection.
v3list
Syntax: v3list {list} Short form: v3 Displays OID indexes for the specied SNMPv3 table. The list is one of the following: Value 0 1 2 3 4 5 6 7 8 9 10 Example:
atp> v3 8 v3 8 AccessEnties: 1: 11.100.104.75.105.99.107.115.116.97.114.116.0.3.1.DOCSIS 2: 13.100.111.99.115.105.115.77.97.110.97.103.101.114.0.3.3.DOCSIS 3: 14.100.111.99.115.105.115.79.112.101.114.97.116.111.114.0.3.3.DOCSIS 4: 14.100.111.99.115.105.115.79.112.101.114.97.116.111.114.0.3.2.DOCSIS 5: 13.100.111.99.115.105.115.77.111.110.105.116.111.114.0.3.2.DOCSIS
Description All tables TargetAddrEntries TargetParamsEntries NotifyEntries NotifyFilterProleEntries NotifyFilterEntries UserEntries SecurityToGroupEntries AccessEntries ViewTreeFamilyEntries CommunityEntries
MAIN Mode Commands
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6: 10.100.111.99.115.105.115.85.115.101.114.0.3.2.DOCSIS 7: 7.99.112.101.85.115.101.114.0.3.2.DOCSIS 8: 8.64.109.116.97.112.114.111.118.0.2.1.MTA 9: 5.97.100.109.105.110.0.2.1.MTA 10: 8.111.112.101.114.97.116.111.114.0.2.1.MTA busy etries - 128, free enries - 128 atp>
! help
Executes the last command used.
Short form: h Displays a help message (list of all commands available from the atp submenu). Example:
atp> help help Console Commands for this level: dsa dsc dsd1sf dsd2sf dsx igmpjoin igmpdelete snmpadduser dccrequest dccsendack updisable togglecpe genev gvenev dslock uslock protectoff v3list ! help exit - Initiate DSA test <DSX Type> (1=usf-100a, 2=usf-200a). - Initiate DSC test <SF N#> <DSX Type> (1=usf-100a, 2=usf-200a). - Initiate DSD test <SF N#>. - Initiate DSD test <SF N#>. - Init arbitrary DSX <DSX Msg Type> (0-DSA, 1-DSC, 2-DSD) <TLV>. - Initiate an IGMP join event in BPI-Map for <IP address>. - Initiate an IGMP delete event in BPI-Map for <IP address>. - Add SNMP predefines V3 tables. - Init DCC test - <DS> <US> <Init> <UCD(0-OFF,1-ON)>. - Initiate DCC-ACK message to TSM. - Send UP-DIS Message (0-Enable upstream,1-Disable upstream). - Toggle swith for CPE veiw MIB limitation. - Generate random DOCSIS message: <TrapType> <Id> <Pri-err>. - Generate random VENDOR message: <TrapType> <Id> <Pri-err>, - Program the tuner to <freq>(Mhz). - Program the tuner to <freq>(Mhz) & <upstream ID>. - Disable hacker protection. - Show OID indexes for specified V3 table <0=all, 1-10>. - Execute the last command. - Display this message. - Quit this sub-menu.
(Arbitrary TrapType=0-26, Vendor TrapType=30).
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exit
Short form: e Exits the atp sub-menu and returns to the main menu. Example: atp> e MAIN>
Quality of Service Sub-menu

To enter the Quality of Service sub-menu, enter the qos command from the main menu. Example: qos> help help Console Commands for this level: classifiers - Show the Classifiers. phs - Show the PHSs. serviceflow - Show the Service Flows. usclassifiers - Show sorted Classifiers. usphs - Show the Active PHSs. ussid - Show the SID table (upstream). ratelimitinfo - Shows Us Active sids info. ! - Execute the last command. help - Display this message. exit - Quit this sub-menu. qos>
classiers
Short form: c Shows the QoS classiers. Example: qos> c CLASSIFIER 1: Class ID 1 Class SFID 338 Direction 2 isIPclass 1 isLLCclass 0 isIEEEclass 0 isIEEEprio 0 isPortSet 1 IpSourceAddr= 0.0.0.0 IpSourceMask= 0.0.0.0
MAIN Mode Commands
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IpDestAddr= 0.0.0.0 IpDestMask= 0.0.0.0 IpProtocol=17 SourcePortStart=2427 SourcePortEnd=2427 DestPortStart=0 DestPortEnd=65535 VlanId=65535 EnetProtocol=0 EnetProtocolType=255 ActivationState=1 Priority=1 IpTosLow=0 IpTosHigh=ff IpTosMask=0 UserPrioLow=0 UserPrioHigh=7 DestMacAddr= 0 0 0 0 0 DestMacMask= 0 0 0 0 0 SourceMacAddr= 0 0 0 0 ClassBitMap= dfc00000 CLASSIFIER 2: Class ID 2 ... ... ... DestMacMask= 0 0 0 0 0 SourceMacAddr= 0 0 0 0 ClassBitMap= df300000 qos>
0 0 0 0
0 0 0
phs
Short form: p Shows the QoS Payload Header Suppression (PHS) status Example:
qos> p PHSID = 1: PHS SFID = 31 PHS ClassID = 1 PHS Direction = 2 PHS Size = 64 PHS Verify = 1 PHS ActivationState = 3 PHS Field = 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0a 00 0a 98 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ff PHS Mask = 00 00 00 03 c0 00 00 01 qos>
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serviceow
Short form: s Shows the QoS Service Flows. Example: qos> s SERVICE FLOW 1: SFID=337 Direction=2 isPrimary=1 isDirect=0 ParamSetType=7 SID=4900 timeCreated=1185815869 timeActive=0 SFID=337 SNMP Type=1 MaxTrafficRate=3000000 MaxTrafficBurst=3044 MinReservedRate=0 NomPollInterval=0 TolPollJitter=0 NomGrantInterval=0 TolGrantJitter=0 GrantTimeReference=0 MaxLatency=0 RequestPolicy=128 MaxConcatBurst=3044 MinReservedPkt=64 ActiveTimeOut=0 AdmittedTimeOut=200 UnsolicitGrantSize=0 Priority=1 GrantsPerInterval=0 TosAndMask=252 TosOrMask=0 ScheduleType=2 ParamBitMap=ffc08000 SERVICE FLOW 2: SFID=338 ... ... ... TosOrMask=0 ScheduleType=2 ParamBitMap=ffc08000 SERVICE FLOW 3:
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... ... ... qos>
usclassiers
Short form: usc Shows the QoS upstream sorted classiers. Example: qos> usc Upstream DB SCN Table : Upstream DB Sorted classifiers 1 CLASSIFIER index 0, priority 1: Class ID 1 Class SFID 338 Class SID index 1 Class PHS index -1 pktCounter 49 isIPclass 1 isLLCclass 0 isIEEEclass 0 isIEEEprio 0 isPortSet 0 IpSourceAddr= 0.0.0.0 IpSourceMask= 0.0.0.0 IpDestAddr= 0.0.0.0 IpDestMask= 0.0.0.0 IpProtocol=17 SourcePortStart=2427 SourcePortEnd=2427 DestPortStart=0 DestPortEnd=65535 VlanId=65535 EnetProtocolValue=0 EnetProtocolType=255 Priority=1 IpTosLow=0 IpTosHigh=ff IpTosMask=0 UserPrioLow=0 UserPrioHigh=7 qos>
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usphs
Short form: usp Shows the QoS upstream sorted Payload Header Suppression (PHS). Example:
qos> usp Downstream DB PHS: Upstream DB PHS: PHSID = 1: Size = 64 Verify = 1 Field = 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0a 00 0a 98 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ff MaskBytes = 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ff ff ff ff 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ff MaskedByteNumber = 5 qos>
ussid
Short form: uss Shows the QoS upstream SID table. Example: qos> uss Upstream DB Used Sids: 2 Sid Entry 0: SID = 4900 SFID = 337 RequestPolicy = 80 Priority = 1 MaxUpBandwidth(bytes) = 375000 MaxTxBurst = 3044 MaxConcatBurst = 3044 BurstProfileMaxUcdBurst = 3780 BurstProfileMaxLongDataBurst = 3780 NomGrantInterval = 0 GrantsPerInterval = 0 UnsolicitGrantSize = 0 GrantTimeReference = 0 ScheduleType = 2 SCNHandle = -1 MaxBucketSize = 39352 currentBucketInclude = 39352 TokenSize = 15000 maxGrantsPerUsInterval = 0 usgPacketRateMult = 0
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maxUsIntervalsPerPeriod = 0 usIntervalsPerPeriodCnt = 0 curUsgPacketRate = 0 curGrantsPerUsgInterval = 0 curUsgQIBit = 0 curUsgActivity = 0 isDirect = 0 isFlushed = 0 pktCounter = 425 octetCounter = 141796 dropPkts = 0 delayPkts = 0 maxHwBDsCounter = 7 Sid Entry 1: SID = 4901 SFID = 338 ... ... ... dropPkts = 0 delayPkts = 0 maxHwBDsCounter = 7 qos>
ratelimitinfo
Short form: rat Shows rate limiting information. Example:

qos> rat rat Upstream DB Sids Info Index 0 1 qos> MaxTxBurst MaxUpRate 3044 0 375000 0 TokenSize 15000 0 MaxBucketSize 39352 12176 BucketInclude 39352 2976
! help
Short form: h Displays a help message (list of all commands available from the qos submenu).
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Example: qos> h Console Commands for this level: classifiers - Show the Classifiers. phs - Show the PHSs. serviceflow - Show the Service Flows. usclassifiers - Show sorted Classifiers. usphs - Show the Active PHSs. ussid - Show the SID table (upstream). ratelimitinfo - Shows Us Active sids info. ! - Execute the last command. help - Display this message. exit - Quit this sub-menu. qos>
exit
Short form: e Exits the qos sub-menu and returns to the main menu. Example: qos> e MAIN>
Modem Conguration Sub-menu

To enter the Modem Conguration sub-menu, enter the setup command from the main menu. Example:
MAIN> setup setup Configuration parameters submenu setup> h h Console Commands for this level: addcpe classification concat default igmpstart scanreset setopmode rgenable precharge timestamp - Add new cpe to the learned cpes. - Set Classification (1=On or 0=Off). - Set Concatenation (1=On or 0=Off). - Change CM mode to default. - Start IGMP task manually. - Reset scanning frequency cache. - Set Operational mode <index>. - Sets RG on/off status (0 or 1). - Set the PRECHARGE_ALWAYS flag (1=On or 0=Off). - Set the Console print timestamp flag (1=On or 0=Off).
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wdtdisable ! help exit setup>
- Disable WDT. - Execute the last command. - Display this message. - Quit this sub-menu.
addcpe
Syntax: addcpe {macaddr} Short form: a Manually adds a new static MAC address of a known CPE to the forwarding table. Only the CPEs that appear in the table are enabled to forward data through the CM. To see the current list of CPEs, use the cpes command from the show sub-menu. Example: setup> a 00-50-f1-12-21-47 CPE was added successfully. setup>
classication
Syntax: classication {mode} Short form: cl Sets (or clears) the classication of packets arriving from the upper layer service interface to a specic active Service Flow. The parameter is: mode
0 to turn off classication, or 1 to turn on classication.
Example: setup> cl 0 Classification is OFF ! setup> cl 1 Classification is ON ! setup>
concat
Syntax: concat {mode} Short form: co Set (or clear) the packet concatenation support. The parameter is: mode
0 to turn off concatenation, or 1 to turn on concatenation.
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Example: setup> co 0 Concatenation is OFF ! setup> co 1 Concatenation is ON ! setup>
default
Short form: d This command resets the frequency cache and cancels all report levels. Example: setup> d Reset Frequency cache No Report Levels setup>
igmpstart
Short form: i Starts the IGMP task.
scanreset
Short form: sc Resets the scanning frequency cache. After reset, the modem scans the downstream frequencies for an active signal. The modem rst tries the last ve frequencies on which it has successfully locked before. The scanreset command clears this cachenext time the modem starts scanning from the lowest downstream frequency. Example: setup> sc setup>
setopmode
Syntax: setopmode {type} {value} Short form: se Sets the operational mode on or off. The parameters are: type The operational mode to modify. To get the operational modes list, use the opmode command from the show sub-menu. value The desired value for the operational mode.
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Example: MAIN> sh Display modem parameters submenu show> o Operational Mode: (Capabilities and modes) Description Type Capab ------------------Concatenation Support 1 1 Docsis Support 2 1 Fragmentation Support 3 1 PHS Support 4 1 IGMP Support 5 1 BPI+ Support 6 1 DS SAIDs 7 15 US SIDs 8 16 Filtering Support 9 0 Equalizer Taps per Symbol 10 1 Number of Equalizer Taps 11 8 DCC Support 12 1 IP filter Support 13 112 LLC filter Support 14 16 USID Expanded Support 15 1 Ranging Device Class ID 16 4 show> e MAIN> se Configuration parameters submenu setup> se 9 1 setup> e MAIN> sh Display modem parameters submenu show> o Operational Mode: (Capabilities and modes) Description Type Capab ------------------Concatenation Support 1 1 Docsis Support 2 1 Fragmentation Support 3 1 PHS Support 4 1 IGMP Support 5 1 BPI+ Support 6 1 DS SAIDs 7 15 US SIDs 8 16 Filtering Support 9 0 Equalizer Taps per Symbol 10 1 Number of Equalizer Taps 11 8 DCC Support 12 1 IP filter Support 13 112 LLC filter Support 14 16 USID Expanded Support 15 1 Ranging Device Class ID 16 4
Mode ---1 1 1 1 1 1 15 16 0 1 8 0 112 16 0 4
Mode ---1 1 1 1 1 1 15 16 1 1 8 0 112 16 0 4
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show>
rgenable precharge
Not supported.
Syntax: precharge {ag} Short form: pre Sets the PRECHARGE_ALWAYS ag. Example: setup> pre 1 PA = 1 setup> pre 0 PA = 0 pre 1 (CS1 Control reg = 0x60A1) pre 0 (CS1 Control reg = 0x6021)
timestamp
Syntax: timestamp {ag} Short form: pre Sets the console print timestamp ag.
wdtdisable ! help
Not supported.
Short form: h Displays a help message (list of all commands available from the setup submenu). Example:
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setup> h Console Commands for this level: addcpe - Add new cpe to the learned cpes. classification - Set Classification (1=On or 0=Off). concat - Set Concatenation (1=On or 0=Off). default - Change CM mode to default. igmpstart - Start IGMP task manually. scanreset - Reset scanning frequency cache. setopmode - Set Operational mode <index>. standby - Set Standby mode (1=On or 0=Off). ! - Execute the last command. help - Display this message. exit - Quit this sub-menu. setup>
exit
Short form: e Exits the setup sub-menu and returns to the main menu. Example: setup> e MAIN>
Debug Sub-menu
To enter the Debug sub-menu, enter the debug command from the main menu. Example:
debug> h h Console Commands for this level: collectmap equadump macread macwrite mapdata read cpmac usbadmin write dump dmac sread - Collect Map Packets (0-stop, 1-collect for CMs - Dump equalization coeff. - Read from MAC register <reg>. - Write to MAC register <reg> the value <data>. - Transfer MAP msgs also to the software (0 or 1). - Read from PHY register <reg>. - print CPMAC <instance> statistics. - print USB statistics. - Write <data> to PHY register <reg>. - Dump PHY registers. - Dump MAC registers. - Read from SRAM <addr> through MAC. UC-id 2-collect all the mapp other num-print).
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swrite cerreset sequthresh gequthresh ustables sethighDA setlowDA addFilter remFilter shFilter cpuPerform <num> times. perfMonit perfMonitor powerMode upstream ephysetTxParams ethSetMode setTestCnf sethighthr setthrenable dsring dbd dr dmc list isrdump dsdmem ms2byte usdr usdmem mmw mmb ethwrite ethrread ethiwrite ethpower ethmode ethTxThreshold usGrantIntGet usGrantIntSet (in msec). emifSetMaster emifSetAll
- Write <data> to SRAM <addr> through MAC (in non-DMA mode). - Reset CER counter. - Set the equ threshold <NUM> times 10 - Read the equalizer threshold. - Read the equalizer threshold. - Add a Mac address to the DS High priority. - Remove a Mac address to the DS High priority. - Add a Mac address to the DS filter table[indx,mac]. - Remove a Mac address to the DS filter table. - Show the DS filter table. - Show periodically <sec> CPU usage that performed - Show periodically <ckl> Performance Monitoring that - Show periodic Performance Monitoring (<type> - Set Power mode <device ID> (0 - USB 1 - ETH 2 - PLL - US DMA ring. - Configure ETH default TX amplitude and TX slope parameters. - set eth phy mode: 1=auto, 2=10Half, 3=10Full, - Set the TESTCFG register of the EPHY to its - Set high power threshold. - Select PGA special(1) or normal(0) mode. - Display downstream DMA rings. - Display downstream BD data. - Display MAC register [addr][count]. - Display DS microcontroller regs. - MAC Dump list control (?-help). - MAC Dump control (?-help). - Display DS MAC registers (preset). - Display minislotToByte table. - Display US Debug registers (preset). - US DMEM registers. - Modify memory: mmw <Addr> <word>. - Modify memory: mmb <Addr> <byte>. - write eth phy [reg][value]. - read eth phy [reg] of the selected PHY. - write eth phy Indirect [reg][value]. - set eth power mode [mode] (0=down 1=up). - set eth mode [mode] (AUTO|100FD|100HD|10FD|10HD). - set eth Tx BD Release Threshold. - Show the current Time Of Grant Int Before Tx. - Set the current Time Of Grant Int Before Tx <time> - set emif sched. mode for selected masters [master id](0-4). - set emif sched. mode for all masters.
to the power of -<NUM>.
performed <num> times. <subtype> <window>). 3 - All) <power> (0 - power down 1 - power up).
4=100Half, 5=100Full. Working values (will effect aftre next linkup)..
MAIN Mode Commands
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emifGetMaster emifGetAll mipsBrgSet mipsBrgGet adcdump agcsel agcfreq boarddiag dml mml usbwrite usbread vlynqTest ! help exit
- get emif sched. mode of selected masters [master id](0-4). - get emif sched. mode of all masters. - set mips clock bridge mode <mode> - get current mips clock bridge mode. - Print out ADC dump. - agcsel [0/1] 0=IF, 1=RF. - agcfreq [freqKHz][range 0/1]. - Display board assembly and run device diagnostic. - DML <addr> [count]. - Modify memory: mml <Addr> <long>. - write USB [reg][value]. - read USB [reg]. - test vlynq [count] [offset1] [offset2]. - Execute the last command. - Display this message. - Quit this sub-menu.
("a-sync"/"sync"/"mips"/"sys").
collectmap
Syntax: collectmap {mode} Short form: coll Collects MAP information for the cable modem upstream channel. The parameter is: mode One of the following: 0 : stop collecting MAPs. 1 : collect MAPs for the cable modem upstream channel. 2 : collect all MAPs. other : print the collected MAPs. Use the mapdata 1 command before collecting any MAP packets with the collectmap command. Example:
debug> collect 1 collect 1 DEBUG: Start collecting MAPs only for the CMs US channel debug> collect 2 collect 2 DEBUG: Start collecting all the mappings debug> collect 3 collect 3 DEBUG: Collected MAPS --------------------UCD : 1 NumElem: 7
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AllocStartTime : 430edd AckTime : 430dc5 RangingBackoffs : 2 8 DataBackoffs : 3 a SID: 0000, IUC: 0e, Offset: 0 <---14---SID: 3fff, IUC: 01, Offset: 2 SID: 0000, IUC: 0e, Offset: 6 <---14---SID: 0000, IUC: 0e, Offset: 8 <---14---SID: 3fff, IUC: 01, Offset: 10 SID: 0000, IUC: 0e, Offset: 62 <---14---SID: 0000, IUC: 07, Offset: 64 UCD : 0 NumElem: 0 AllocStartTime : 0 AckTime : 0 RangingBackoffs : 0 0 DataBackoffs : 0 0 UCD : 0 NumElem: 0 AllocStartTime : 0 AckTime : 0 RangingBackoffs : 0 0 DataBackoffs : 0 0
equadump
Short form: eq Dumps the equalization coefcient parameter table for the shape lter. Example:
debug> eq EQUA: DUMP coeff FT[0];MTL[0] 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 0x0000,0x0000 =========== RangingData ============= Returned SID Timing ajust - 0x0000 - 0x00000000
PowerLevelAdjust - 0 OffsetFreqAdjust - 0 MainTapLocation - 0 TapsPerSymbol NumForwardTaps NumReverseTaps - 0 - 0 - 0
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FRealCoeff 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
FImagCoeff
RRealCoeff
RImagCoeff
RangingStatus - 0 DsFreqOverride - 0 UsChannelIDOvr - 0 Current Equalizer from chip Taps.real 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) Taps.image 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0)
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0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0)
0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0)
Total power = 0 (desired 4190209)
macread
Short form: macr Syntax: macread {register} Short form: macr Reads the value of one of the MAC registers. The valid range for register is 0x0 to 0xFFFF. You can omit the higher bits of the absolute address (for example, 0xNNNN is equivalent to 0x7NNNN). Example: debug> macr 0xd000 Value in register 0xFD000 is 0x1. debug>
macwrite
Syntax: macwrite {register} {value} Short form: macw Writes data to the specied MAC register. The valid range for register is 0x0 to 0xFFFF. You can omit the higher bits of the absolute address. See the DOCSIS Cable Modem Block Users Guide for details. Changing any of the DOCSIS block registers can interfere with the normal operation of the mode. Example: debug> macw 0xd000 0x1 Writing value 0x1 to register 0xFD000. debug>
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mapdata
Syntax: mapdata {mode} Short form: map Controls the MAP messages transfer to the rmware. The parameter is: mode
0 to stop transferring MAP messages, or 1 to start transferring.
Use the mapdata 1 command before collecting any MAP packets with the collectmap command. Example: debug> map 1 debug>
read
Syntax: read {register} Reads the value of the specied PHY register. The valid range for register is 0x0 to 0x7F. See the DOCSIS Cable Modem Block Users Guide for more information. Example: debug> read 0x12 Value in register 0x12 is 0x5. debug>
cpmac
Syntax: cpmac {instance} Short form: cpm Prints CPMAC statistics for the specied instance. Example:
debug> cpm 0 ----------------------------Ethernet counters---Packets Delivered To UpperLayer : 25737 Packets Tx by driver Packets Rx by driver Packets Dropped by driver Rx Packets Dropped by driver Tx : 64213 : 25737 : 0 : 0
cpmacDumpstats - Unit 0, Instance Id 0. Hardware Statistics Counters RxGoodFrames RxBroadcastFrames RxMulticastFrames RxPauseFrames = 25737 = 98 = 0 = 0 (0x00006489) (0x00000062) (0x00000000) (0x00000000)
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RxCRCErrors RxAlignCodeErrors RxOversizedFrames RxJabberFrames RxUndersizedFrames RxFragments RxFilteredFrames RxQosFilteredFrames RxOctets TxGoodFrames TxBroadcastFrames TxMulticastFrames TxPauseFrames TxDeferredFrames TxCollisionFrames TxSingleCollFrames TxMultCollFrames TxExcessiveCollisions TxLateCollisions TxUnderrun TxCarrierSenseErrors TxOctets Reg64octetFrames Reg65t127octetFrames Reg128t255octetFrames Reg256t511octetFrames Reg512t1023octetFrames Reg1024tUPoctetFrames NetOctets RxSofOverruns RxMofOverruns RxDmaOverruns DDA: ISR Count
= 0 = 0 = 0 = 0 = 0 = 0 = 0 = 0 = 1896914 = 64213 = 37562 = 924 = 0 = 0 = 0 = 0 = 0 = 0 = 0 = 0 = 0 = 5179792 = 54920 = 34123 = 33 = 26 = 11 = 837 = 7076706 = 0 = 0 = 0 = 25737
(0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x001CF1D2) (0x0000FAD5) (0x000092BA) (0x0000039C) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x00000000) (0x004F0990) (0x0000D688) (0x0000854B) (0x00000021) (0x0000001A) (0x0000000B) (0x00000345) (0x006BFB62) (0x00000000) (0x00000000) (0x00000000)
DDA: Num Multifragment pkts = 0
usbadmin write
Prints USB statistics.
Syntax: write {data} {register} Short form: w Writes data to the specied PHY register. The valid range for register is 0x0 to 0x7F. See the DOCSIS Cable Modem Block Users Guide for more information. Changing any of the DOCSIS block registers can interfere with the normal operation of the mode.
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Example: debug> w 10 100 Writing value 0xA to register 0x64. debug>
dump
Short form: du Dumps the PHY registers. Example:

debug> dump dump [01] 0051 [05] 108A [0B] 6000 [0F] 0860 [13] 0000 [17] 0000 [1B] 0000 [1F] 0000 [23] 00D2 [27] 08FF [2B] 0000 [2F] 01AE [33] 5262 [38] 07B5 [3C] 0006 [40] 024A [44] 0000 [48] 0C30 [4C] 0589 [50] 0000 [54] 0000 [58] 0000 [5C] 0000 [64] 0400 [68] 09D0 [6C] 28DC [70] DA70 [74] 0000 [78] 0000 [7C] 0000 [80] 0000 [84] 0000 [88] 20A0 [8C] 0000 [90] 049C [94] 0080 [C3] 0000 [02] 19E1 [06] 0000 [0C] 0000 [10] 0022 [14] FFFF [18] 0000 [1C] 0005 [20] 0D53 [24] 003A [28] 4508 [2C] 0000 [30] 0000 [34] 166A [39] 0000 [3D] 0001 [41] 2BF0 [45] 0000 [49] A902 [4D] 9800 [51] 0000 [55] 0191 [59] 0000 [5D] 0005 [65] 00A0 [69] 0000 [6D] 0000 [71] 0962 [75] 0000 [79] 0000 [7D] 0000 [81] 0000 [85] 0000 [89] 1250 [8D] 0080 [91] 3456 [C0] 0000 [C4] 0000 [03] 21BA [08] 0041 [0D] 004E [11] F592 [15] FFFF [19] 0000 [1D] 0000 [21] DC66 [25] 1290 [29] 0D52 [2D] 621C [31] 2222 [35] 2179 [3A] 0000 [3E] 005E [42] 0E04 [46] 6000 [4A] 0C7B [4E] 0008 [52] 0090 [56] 032C [5A] 0000 [61] 41E1 [66] 0000 [6A] 0000 [6E] 4AE6 [72] 0000 [76] 0000 [7A] 0000 [7E] 0000 [82] 0000 [86] 0000 [8A] 80A9 [8E] 10AA [92] 0000 [C1] 0000 [C5] 0000 [04] F49D [09] F888 [0E] 0002 [12] 002B [16] A453 [1A] 0000 [1E] 0000 [22] 0108 [26] DB00 [2A] 0530 [2E] C400 [32] 2840 [36] 645B [3B] 0000 [3F] 0011 [43] 0CD0 [47] D312 [4B] 80AB [4F] 0169 [53] 3F80 [57] 0000 [5B] 5600 [62] 0000 [67] 0000 [6B] 0000 [6F] BA96 [73] 0000 [77] 0000 [7B] 0000 [7F] 0000 [83] 0000 [87] 6E22 [8B] 03FD [8F] 1005 [93] FFFF [C2] 0000 [C6] 0000
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[C7] 000F [CB] A010 [A] 5010 [E] 3D4D
[C8] 0AC1 [CC] 01FF [B] D810
[C9] 000D [CD] 0000 [C] 3D44
[CA] 0003
Reg 0x37 sub-values: [D] 0073
dmac
Dumps MAC registers. Example:

debug> dmac dmac [7A400] 0000 [7A424] 0000 [7A47A] 0000 [7D052] 0000 [7D05E] 0005 [7D07C] 0000 [81002] 0014 [81038] 0000 [8105E] 0005 [8107A] 0032 [81012] 0000 [81114] 0000 [81146] CEB0 [81110] 0000 [7A414] 0000 [7A430] 0000 [7A478] 0000 [7D054] 0000 [7D076] 000A [7D07E] 0000 [81006] 0008 [8103E] 005F [81062] 0044 [8107E] 0008 [81016] 0000 [81116] 0000 [8114E] 0000 [81112] 0000 [8100E] 00C7 [8103C] 0000 [81066] 01E0 [81010] 0000 [81036] 0000 [8111A] 0000 [81126] 1973 [81122] 1973 [8103A] 0000 [81056] 0010 [81076] 10C2 [81014] 0000 [81022] 1973 [8116A] 0002 [81142] 0003 [81132] 0000 [7A418] 0000 [7A464] 0000 [7A47A] 0000 [7D058] 0000 [7D078] 0000 [7A422] 0000 [7A478] 0000 [7D050] 0004 [7D05A] 000A [7D07A] 0000
[81038] 00000000 [8103C] 0000005F [81040] 00000003 [810A0] 00000000 [81124] 30071973 [81128] 00000000 [8112C] 00000000 [83000] 0000 [83C8C] 0000 [84000] 14C3 [84078] 0000 [840A0] 0000 [840B0] 0000 debug> [84004] 14C3 [84080] 0000 [840A4] 0000 [84020] 0000 [84088] 3C1A [840A8] 0000 [84024] 0000 [84090] 0000 [840AC] 0000 [83C80] 0000 [83C84] 0000 [83C88] 0000
sread
Syntax: sread {address} Short form: sr When an external SRAM is connected, displays 96 bytes of SRAM content. The SRAM contains the packets received in the downstream and transmitted in the upstream. See the DOCSIS Block Users Guide for more information about the data in the SRAM.
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Example: debug> sread 0x1000 Value in SRAM: 1000: FDD2 4D23 F131 1010: A459 1B93 7DFD 1020: 8F13 7081 C233 1030: 9B87 9C09 1073 1040: 58B1 9591 E354 1050: ED0C 8540 A82F debug>
CC31 8F8A 4B33 B64B 34D2 2990
A40C 2765 C9F2 1F6C 6282 0465
DCAC EF62 25A4 7068 679C 28E3
3EB2 CB8D 93EC C75E 654E 0863
4CDB 6CA3 36B1 74EF 3917 E6FE
swrite
Syntax: swrite {address} {data} Short form: sw When an external SRAM is connected, writes a 16-bit value to a specic address in the SRAM. Changing the SRAM content can interfere with the normal operation of the modem. Example: debug> sw 10 100 Writing value 0x64 to address 0xA. debug>
cerreset
Short form: ce Resets the CER counter.
sequthresh
Syntax: sequthresh {base} {power} Short form: seq Sets the equalizer threshold to the value specied by base and the negative of power. Example: debug> se 1 5 debug> g 1.000000e-05 debug>
gequthresh
Short form: g Prints the equalizer threshold value specied by the sequthresh command.
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Example: debug> g 1.000000e-02
ustables
Short form: ust Displays the upstream channel types. Example: debug> ust # US-ID 02 13 24 debug> US-Type 65535 65535 65535
sethighDA
Syntax: sethighDA {index} Sets the MAC address, associated with the specied index in the downstream lter table, to high priority. Example: debug> shF shF 0) 0-15-96-cb-1a-9 1) 0-15-96-cb-1a-a 2) 0-15-96-cb-1a-b 3) 0-15-96-cb-1a-8 debug> sethighDA 3 sethighDA 3 Ok debug> shF shF 0) 0-15-96-cb-1a-9 1) 0-15-96-cb-1a-a 2) 0-15-96-cb-1a-b 3) 0-15-96-cb-1a-8 debug>
<-- High Priority
<-- High Priority <-- High Priority
setlowDA
Syntax: setlowDA {index} Sets the MAC address, associated with the specied index in the downstream lter table, to low (normal) priority.
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addFilter
Syntax: addFilter {index} {macaddr} Short form: add Adds a MAC address to the downstream lter table. Example: debug> addF 3 00-15-96-cb-1a-08 addF 3 00-15-96-cb-1a-08 Ok debug>
remFilter
Syntax: remFilter {index} Short form: rem Removes a MAC address from the downstream lter table.
shFilter
Short form: sh Displays the downstream lter table. Example: debug> shF shF 0) 0-15-96-cb-1a-9 1) 0-15-96-cb-1a-a 2) 0-15-96-cb-1a-b debug>
<-- High Priority
cpuPerform
Syntax: cpuPerform {period} {num} Short form: cpu Displays CPU usage. The parameters are: period The time, in seconds, between displays. num The number of times to display CPU usage. Note: This command displays a large amount of detailed data.
perfMonitor
Displays performance monitoring statistics. Not supported on all products.
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powerMode
Syntax: powerMode {device} {n} Short form: po Sets the power mode for the specied device. The parameters are: device The device ID (0: USB, 1: ETH, 2: PLL, 3: All). power The power mode (0: power down, 1: power up).
upstream
Syntax: upstream {SID} {bd} {ag} Short form: up Displays upstream BD rings for the specied SID. The parameters are: SID The specied Service ID bd ag Species whether to show data: 1 shows data, 0 does not. Example:
debug> ups 1 1 1 ups 1 1 1 ->MAIN BD SidedRngPtr PktLen PktMsl PktLoss Cnct Pgb Blp MltD MltR BdOn NoCnct Err E I O 1 95C6B530 Sidedd <debug> 007E 000A 0 0 0 0 0 0 0 0 0 0 0 0
ephysetTxParams ethSetMode
Sets default transmit amplitude and slope parameters.
Syntax: ethSetMode {type} Short form: ethS Sets the Ethernet PHY mode. The type is one of: 1: automatic 2: 10Mbps half duplex
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3: 10Mbps full duplex 4: 100Mbps half duplex 5: 100Mbps full duplex
setTestCnf
Short form: setT Sets the TESTCFG register of the Ethernet PHY to its working values. The setting takes effect at the beginning of the next connection.
sethighthr
Syntax: sethighthr {thresh} Sets the high power threshold.
setthrenable
Syntax: setthrenable {ag} Short form: sett Sets the PGA mode: 0 (normal) or 1 (special).
dsring
Short form: dsr Displays downstream DMA rings.
dbd
Syntax: dbd {type} {index} [counter] Displays downstream BD data. The parameters are: type The type of data to display: m: Management BD l: Low-priority data BD h: High-priority data BD The BD index. (optional) The number of bytes to display. Omit this parameter to display all the selected data. Example:
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debug> dbd m 1 dbd m 1 # dataBuf 1 0x15ca3450 Data buffer dump: 95ca3450: c2 00 00 95ca3460: 00 00 00 95ca3470: 00 00 00 95ca3480: 00 00 00 95ca3490: 00 00 00 95ca34a0: 00 00 00 95ca34b0: 00 00 00 95ca34c0: 00 00 00 debug>
dataLen Own 0 1
Wrap 0
Int 1
TransEr LenErr 0 0
2b 00 00 00 00 00 00 00
a0 00 00 00 00 00 00 00
61 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00
15 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00
*...+.a..........* *................* *................* *................* *................* *................* *................* *................*
dr
Syntax: dr [addr] [count] Displays MAC registers. The parameters are:

addr
The beginning address, in hexadecimal. Valid addresses begin at

0x78000. count
The number of registers to display. Example: debug> dr 0x81040 dr 0x81040 16 [81040] = 0x0000 [81042] = 0x0003 [81044] = 0x15CB [81046] = 0x21D0 [81048] = 0x0000 [8104A] = 0x0000 [8104C] = 0x0000 [8104E] = 0x0000 [81050] = 0x15CC [81052] = 0x3930 [81054] = 0x0000 [81056] = 0x0000 [81058] = 0x0000 [8105A] = 0x000F [8105C] = 0x0000 [8105E] = 0x0005 debug> 16 0000 0000 0000 0000 0000 0000 0001 0101 1100 0010 0001 1101 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 R0 MSB Reg R0 LSB Reg R1 MSB Reg R1 LSB Reg R2 MSB Reg R2 LSB Reg R3 MSB Reg R3 LSB Reg 0000 0011 1011 0000 0000 0000 0000 0000
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dmc
Displays downstream microcontroller registers. Example: debug> dmc dmc [81050] = 0x15CC [81052] = 0x37F0 [81054] = 0x0000 [81056] = 0x0000 [81058] = 0x0000 [8105A] = 0x000F [8105C] = 0x0000 [8105E] = 0x0005 [81060] = 0x0000 [81062] = 0x0010 [81064] = 0x0000 [81066] = 0x0002 [81068] = 0x0000 [8106A] = 0x0002 [8106C] = 0x0000 [8106E] = 0x0001 [81070] = 0x0820 [81072] = 0x0800 [81074] = 0x0000 [81076] = 0x18C2 [8107A] = 0x0032 [8107E] = 0x0004 [81082] = 0x00A4 [81086] = 0x0032 [8108A] = 0x0169 [8108C] = 0x0000 [8108E] = 0x1D63 [81090] = 0x0000 [81092] = 0x0DE5 [81094] = 0x0000 [81096] = 0x0014 [81098] = 0xC200 [8109A] = 0x0044 [8109C] = 0x004E [8109E] = 0x8450 debug>
R0 MSB Reg R0 LSB Reg R1 MSB Reg R1 LSB Reg R2 MSB Reg R2 LSB Reg R3 MSB Reg R3 LSB Reg R4 MSB Reg R4 LSB Reg R5 MSB Reg R5 LSB Reg R6 MSB Reg R6 LSB Reg R7 MSB Reg R7 LSB Reg CR MSB Reg CR LSB Reg Condition Bus MSB Reg Condition Bus LSB Reg PC Reg Flags Reg Loop Start Reg Interrupt Return Reg Sub-Return Reg Counter #1 MSB Reg Counter #1 LSB Reg Counter #2 MSB Reg Counter #2 LSB Reg Source #0 MSB Reg Source #0 LSB Reg Source #1 MSB Reg Source #1 LSB Reg WDT Counter MSB Reg WDT Counter LSB Reg
list
Syntax: list {+reg | -reg} {cmd} Controls the MAC dump list. The parameters are: +reg | -reg Adds or removes the specied register. Use the list legend command to show the valid range for reg as follows:
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Code 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Register 0x7D804 0x7D808 0x7D870 0x7D872 0x7D874 0x90072 0x9007E 0x90082 0x90086 0x90096 0x9009A 0x900AA 0x900BE 0x90102 0x90106 0x9010A
Name TotLen MsLen Status TxTimL TxTimH PbReq PtDLen LRemL SIDind FrqSta PktTyp NumCon ReqMs IUC GrntMs GrntBt
Description Total Packet Length Unicast Length in Minislots Queue Status Register Last Transmission Time Low Last Transmission Time High MAP PB Request Length MAP Packet Data Length MAP Last Remainder Length MAP SID Index MAP Fragmentation Status MAP Packet Type MAP Number of Concat MAP Request MS Length MAC-o-PHY IUC MAC-o-PHY Grant MS MAC-o-PHY Grant Bytes
The cmd is one of the following: +code | -code Adds or removes the specied information code. See the table above for a list of valid codes.
reset
Resets the register list to the default.

legend
Prints a list of registers and codes.

show
Prints the status of selected registers and codes.

?
Prints a usage message. Example:

debug> list LIST - MAC dump list control Usage: list + 0x78000 - add register 0x78000 to dump list list - 0x78000 - removes register 0x78000 from the list list + 3 list - 3 list reset list legend list show list ? - add information code 3 to list - removes information code 3 from the list - resets list of registers (not at codes) - prints description of information codes - prints selected inf. codes and registers - prints out this message
debug> list show
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list show Preset registers status 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 On On On On On On On On On On On On On On On On Registers: debug> list legend list legend Description of information codes: 0 0x7D804 "TotLen" Total Packet Length of Packet 1 0x7D808 " MsLen" Unicast Length in Minislots 2 0x7D870 "Status" Queue Status Register 3 0x7D872 "TxTimL" Last Transmission Time Low 4 0x7D874 "TxTimH" Last Transmission Time High 5 0x90072 " PbReq" MAP PB Request length 6 0x9007E "PtDLen" MAP Packet Data Length 7 0x90082 " LRemL" MAP Last Remainder Length 8 0x90086 "SIDind" MAP SID Index 9 0x90096 "FrqSta" MAP Fragmentation Status 10 0x9009A "PktTyp" MAP Packet Type 11 0x900AA "NumCon" MAP Number of Concat 12 0x900BE " ReqMs" MAP Request MS Length 13 0x90102 " IUC" MAC-o-PHY IUC 14 0x90106 "GrntMs" MAC-o-PHY Grant MS 15 0x9010A "GrntBt" MAC-o-PHY Grant Bytes debug>
isrdump
Syntax: isrdump {command} Short form: isr Controls information gathering for the MAC dump list (the list command). The command is one of the following:
start
Starts collecting information.

stop
Stops collecting information.

reset
Clears collected information.

show
Displays collected information.
dsdmem
Short form: dsd Displays downstream MAC registers (preset).
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ms2byte
Short form: ms2 Displays the minislotToByte table. Example:

debug> ms2 ms2 minislotsToByte [000]0x7D182 <[001]0x7D184 <[004]0x7D18A <[007]0x7D190 <[010]0x7D196 <[013]0x7D19C <minislotsToByte [000]0x7CC00 <[001]0x7CC02 <[004]0x7CC08 <[007]0x7CC0E <... table for IUC 2 ----------------0x0000 0x0000 [002]0x7D186 <- 0x0000 [003]0x7D188 0x0000 [005]0x7D18C <- 0x0000 [006]0x7D18E 0x0000 [008]0x7D192 <- 0x0000 [009]0x7D194 0x0000 [011]0x7D198 <- 0x0000 [012]0x7D19A 0x0000
<<<<-
0x0000 0x0000 0x0000 0x0000
table for IUC 5 ----------------0x0000 0x0000 [002]0x7CC04 <- 0x0000 [003]0x7CC06 <- 0x001B 0x002B [005]0x7CC0A <- 0x003B [006]0x7CC0C <- 0x004B 0x004B [008]0x7CC10 <- 0x0061 [009]0x7CC12 <- 0x0071
usdr usdmem mmw
Displays upstream Debug registers (preset).
Displays upstream DMEM registers.
Syntax: mmw {addr} {word} Modies the 2-byte word value at the specied address.
mmb
Syntax: mmb {addr} {byte} Modies the byte at the specied address.
ethwrite
Syntax: ethwrite {reg} {value} Short form: ethw Writes to the specied Ethernet PHY register.
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ethrread
Syntax: ethrread {reg} Short form: ethrr Reads the selected Ethernet PHY register.
ethiwrite
Syntax: ethiwrite {reg} {value} Short form: ethi Performs an Indirect write to the specied Ethernet PHY register.
ethpower
Syntax: ethpower {mode} Short form: ethp Sets the Ethernet power mode: 0: down 1: up
ethmode
Syntax: ethmode {mode} Sets the Ethernet mode; one of: AUTO 100FD (100Mbps full duplex) 100HD (100Mbps half duplex) 10FD (10Mbps full duplex) 10HD (10Mbps half duplex)
ethTxThreshold
Short form: ethT Sets the Ethernet Tx BD release threshold.
usGrantIntGet usGrantIntSet
(Model 4 only) Displays the current Time of Grant interval before transmit.
Syntax: usGrantIntSet {time} (Model 4 only) Sets the current Time of Grant interval, in milliseconds, before transmit.
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emifSetMaster
Syntax: emifSetMaster {id} Short form: emifSetM Sets the EMIF scheduling mode for the selected master ID (0 to 4).
emifSetAll
Short form: emifSetA Sets the EMIF scheduling mode for all masters.
emifGetMaster
Syntax: emifGetMaster {id} Short form: emifGetM Displays the EMIF scheduling mode of the selected master ID (0 to 4).
emifGetAll
Syntax: emifGetAll Short form: emifGetA Displays the EMIF scheduling mode for all masters.
mipsBrgSet
Syntax: mipsBrgSet {mode} (Model 4 only) Sets the MIPS clock bridge mode; one of: a-sync, sync,
mips, or sys.
mipsBrgGet
Syntax: mipsBrgGet (Model 4 only) Displays the current MIPS clock bridge mode.
adcdump
Short form: adc Prints out the ADC dump.
boarddiag dml
Not supported.
Syntax: dml {addr} [count] Dumps memory as long-words.
mml
Syntax: mml {addr} {long} Modies the 4-byte long value at the specied address.
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usbwrite
Syntax: usbwrite {reg} {value} Writes to the specied USB register.
usbread
Syntax: usbread {reg} Reads the specied USB register.
vlynqTest
Syntax: vlynqTest {count} {offset1} {offset2} Short form: vly Tests the VLYNQ hardware.
! help
Short form: h Displays a help message (list of all commands available from the debug submenu). Example:
debug> h Console Commands for this level: collectmap equadump macread macwrite mapdata read cpmac usbadmin write dump dmac sread swrite cerreset sequthresh gequthresh ustables sethighDA setlowDA addFilter remFilter shFilter - Collect Map Packets (0-stop, 1-collect for CMs - Dump equalization coeff. - Read from MAC register <reg>. - Write to MAC register <reg> the value <data>. - Transfer MAP msgs also to the software (0 or 1). - Read from PHY register <reg>. - print CPMAC <instance> statistics. - print USB statistics. - Write <data> to PHY register <reg>. - Dump PHY registers. - Dump MAC registers. - Read from SRAM <addr> through MAC. - Write <data> to SRAM <addr> through MAC (in non-DMA mode). - Reset CER counter. - Set the equ threshold <NUM> times 10 - Read the equalizer threshold. - Read the equalizer threshold. - Add a Mac address to the DS High priority. - Remove a Mac address to the DS High priority. - Add a Mac address to the DS filter table[indx,mac]. - Remove a Mac address to the DS filter table. - Show the DS filter table. UC-id 2-collect all the mapp other num-print).
to the power of -<NUM>.
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cpuPerform <num> times. perfMonit perfMonitor powerMode upstream ephysetTxParams ethSetMode setTestCnf sethighthr setthrenable dsring dbd dr dmc list isrdump dsdmem ms2byte usdr usdmem mmw mmb ethwrite ethrread ethiwrite ethpower ethmode ethTxThreshold usGrantIntGet usGrantIntSet (in msec). emifSetMaster emifSetAll emifGetMaster emifGetAll mipsBrgSet mipsBrgGet adcdump agcsel agcfreq boarddiag dml mml
- Show periodically <sec> CPU usage that performed - Show periodically <ckl> Performance Monitoring that - Show periodic Performance Monitoring (<type> - Set Power mode <device ID> (0 - USB 1 - ETH 2 - PLL - US DMA ring. - Configure ETH default TX amplitude and TX slope parameters. - set eth phy mode: 1=auto, 2=10Half, 3=10Full, - Set the TESTCFG register of the EPHY to its - Set high power threshold. - Select PGA special(1) or normal(0) mode. - Display downstream DMA rings. - Display downstream BD data. - Display MAC register [addr][count]. - Display DS microcontroller regs. - MAC Dump list control (?-help). - MAC Dump control (?-help). - Display DS MAC registers (preset). - Display minislotToByte table. - Display US Debug registers (preset). - US DMEM registers. - Modify memory: mmw <Addr> <word>. - Modify memory: mmb <Addr> <byte>. - write eth phy [reg][value]. - read eth phy [reg] of the selected PHY. - write eth phy Indirect [reg][value]. - set eth power mode [mode] (0=down 1=up). - set eth mode [mode] (AUTO|100FD|100HD|10FD|10HD). - set eth Tx BD Release Threshold. - Show the current Time Of Grant Int Before Tx. - Set the current Time Of Grant Int Before Tx <time> - set emif sched. mode for selected masters [master id](0-4). - set emif sched. mode for all masters. - get emif sched. mode of selected masters [master id](0-4). - get emif sched. mode of all masters. - set mips clock bridge mode <mode> - get current mips clock bridge mode. - Print out ADC dump. - agcsel [0/1] 0=IF, 1=RF. - agcfreq [freqKHz][range 0/1]. - Display board assembly and run device diagnostic. - DML <addr> [count]. - Modify memory: mml <Addr> <long>.
performed <num> times. <subtype> <window>). 3 - All) <power> (0 - power down 1 - power up).
4=100Half, 5=100Full. Working values (will effect aftre next linkup)..
("a-sync"/"sync"/"mips"/"sys").
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usbwrite usbread vlynqTest ! help exit debug>
- write USB [reg][value]. - read USB [reg]. - test vlynq [count] [offset1] [offset2]. - Execute the last command. - Display this message. - Quit this sub-menu.
exit
Short form: ex Exits the debug sub-menu and returns to the main menu. Example: debug> ex MAIN>
Show Parameters Sub-menu

To enter the Show Parameters sub-menu, enter the show command from the main menu. Example:
MAIN> show show Display modem parameters submenu show> h h Console Commands for this level: cpes allmacs igmpdb ipfilters llcfilters spoofingfilters opmode lanstatus dsdmaring timeofversion freqcache dhcpserv usbmode ! compileflags help - Display list of learned DOCSIS CPEs. - Display list of learned by local bridge MACs. - Print IGMP Info. - Shows IP filters. - Shows LLC filters. - Shows CPE IP spoofing filters. - Get Operational mode. - Lan Interface Status. - DS DMA Status. - Show date & time of image creation. - Show NV stored Frequency cache. - Show DHCP Server status. - Show USB operating mode (2.0 / 1.1). - Execute the last command. - Show compile-time flags. - Display this message.
multicastfilters - Shows multicast filters (IGMP and static).
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exit show>
- Quit this sub-menu.
cpes
Short form: cp Displays the MAC addresses of the CPE learned by the modem. The CM forwards data to or from CPEs that appear in this list. In addition, it displays the way the address was learned as follows: Dynamicthrough listening to the network trafc Staticset by the user using the addcpe command, or added by a command in the conguration le The modem can be congured to learn any number of CPEs from 0 to 16. The default number of the CPE is 1 and this is changed in the conguration le. Example:
show> cp cp CPE table - 2 learned. Configured max is 16 0: 00.15.96.cb.1a.0a Dynamic - PacketCable Embedded Interface 1: 00.15.96.cb.1a.0b Dynamic - Ethernet CPE Interface
igmpdb
Short form: ig Shows the IGMP interface information. Example:

show> ig IGMP interface: ***************** QueryInterval queryMaxResTime joins HFC : CMCI: 0 125 0 100 0 0 groups 0 0 querier 10.19.127.61 10.19.127.61
IGMP cache table: ***************** index groupIp 0 000.000.000.000 1 000.000.000.000 2 000.000.000.000 3 000.000.000.000 4 000.000.000.000 5 000.000.000.000 6 000.000.000.000 7 000.000.000.000 8 000.000.000.000 state lastReporter 0 0 0 0 0 0 0 0 0 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 suppressReport 0 0 0 0 0 0 0 0 0 UpTime 974915120 974915120 974915120 974915121 974915121 974915121 974915121 974915121 974915121
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9 000.000.000.000 10 000.000.000.000 11 000.000.000.000 12 000.000.000.000 13 000.000.000.000 14 000.000.000.000 15 000.000.000.000 show>
0 0 0 0 0 0 0
000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
0 0 0 0 0 0 0
974915121 974915121 974915121 974915121 974915121 974915121 974915121
iplters
Short form: ip Displays a list of the currently active IP lters. Example: show> ip IPDefault is ACCEPT(2). IPCount: 0 show>
llclters
Short form: ll Displays a list of the currently active LLC lters. Example: show> ll LLCDefault is ACCEPT(2). LLCCount: 0 show>
spoonglters
Short form: sp Displays a list of congured spoong lters. Example: show> spoof spoof CpeIp Used = 0, CpeIp Max = -1
multicastlters
Short form: mu Displays a list of congured multicasting lters.
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Example: show> multi multi Multicast Ip Used = 1 IP Address: 224.0.0.1 Multicast MAC Used = 0 show>
opmode
Short form: o Shows the CM operational mode. The operational mode can be set (or reset) by using the setopmode command from the setup sub-menu. Example: show> o Operational Mode: (Capabilities and modes) Description Type Capab ------------------Concatenation Support 1 1 Docsis Support 2 1 Fragmentation Support 3 1 PHS Support 4 1 IGMP Support 5 1 BPI+ Support 6 1 DS SAIDs 7 15 US SIDs 8 16 Filtering Support 9 0 Equalizer Taps per Symbol 10 1 Number of Equalizer Taps 11 8 DCC Support 12 1 IP filter Support 13 112 LLC filter Support 14 16 USID Expanded Support 15 1 Ranging Device Class ID 16 4 show>
Mode ---1 1 1 1 1 1 15 16 1 1 8 0 112 16 0 4
lanstatus
Short form: la Displays the LAN interface status. Example: show> la LAN link ON. show>
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457
dsdmaring
Short form: ds Displays the Downstream DMA status. Example:

show> ds ================ Manamegment ring =================: # BD dataBuf 0x15cf4fc0 0x15cf4000 0x15cf3040 0x15cf2080 0x15cf10c0 0x15ceb240 0x15cea280 0x15ce92c0 0x15ce8300 0x15ce7340 0x15ce6380 dataLen 0 0 0 0 0 0 0 0 0 0 0 Own Wrap Int TransErr LenErr 1 1 1 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0xb5cf60a0 1 0xb5cf60b0 2 0xb5cf60c0 3 0xb5cf60d0 4 0xb5cf60e0 ... 10 0xb5cf6140 11 0xb5cf6150 12 0xb5cf6160 13 0xb5cf6170 14 0xb5cf6180 15 0xb5cf6190
BD Statistics: numOfBusy=0 maxNumOfBusy=0 ================= # BD 0 0xb5d14280 1 0xb5d14290 2 0xb5d142a0 3 0xb5d142b0 4 0xb5d142c0 ... 59 0xb5d14630 60 0xb5d14640 61 0xb5d14650 62 0xb5d14660 63 0xb5d14670 0x15cf83e0 0x15cf7c80 0x15cf6dc0 0x15cf7520 0x15cf6660 0 0 0 0 0 1 1 1 1 1 0 0 0 0 1 1 1 1 1 1 0 0 0 0 0 0 0 0 0 0 Data ring dataBuf 0x15d13700 0x15d12fa0 0x15d12840 0x15d120e0 0x15d11980 dataLen 0 0 0 0 0 =================: Own Wrap Int TransErr LenErr 1 1 1 1 1 0 0 0 0 0 1 1 1 1 1 0 0 0 0 0 0 0 0 0 0
BD Statistics: numOfBusy=0 maxNumOfBusy=0 # dataBuf dataLen Own Wrap Int TransErr LenErr
------------------------------Shortcut explanations---------------------------Own - Ownership,0=CPU is the owner(BD if full),1=DS DMA is the owner (BD empty) Wrap- Wraping, 0= this is NOT the last BD , 1 = this is the last BD. Int - Interrupt,1 = Interrupt is generated and event-reg is set, 0=No interrupt TransErr -Transfer error,1= an error accured during DS data transfer,0=No error LenErr-Length err,1=len of frame has wrong LEN field in MAC header,0=no error show>
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timeofversion
Short form: t Displays data and time of image creation. Example: show> t Image Creation Date/Time: show> Mar 30 2007 / 20:07:38
freqcache
Short form: f Displays a list of cached frequencies. Example: show> freq freq HeadFrequency is 5 TailFrequency is 0 Cached frequencies = 1 [5]Frequency = 741000000 UsId = 1
dhcpserve
Short form: dh Displays the DHCP server status. Example: show> dhcp dhcp DHCP Server Disabled
usbmode
Shows the USB versions supported and in use. Example: show> usb usb USB MODE: Image compiled for USB 1.1 mode Current Operating Mode : 1.1 show>
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! help
Short form: h Displays a help message (list of all commands available from the show submenu). Example: show> h Console Commands for this level: cpes - Display list of learned cpes. igmpdb - Print IGMP Info. ipfilters - Shows IP filters. llcfilters - Shows LLC filters. opmode - Get Operational mode. version - Software Version. lanstatus - Lan Interface Status. dsdmaring - DS DMA Status. dmamcode - DMAs Micro Code. timeofversion - Show date & time of image creation. ! - Execute the last command. help - Display this message. exit - Quit this sub-menu. show>
exit
Short form: e Exits the show sub-menu and returns to the main menu. Example: show> e MAIN>
BPI Parameters Sub-menu

To enter the BPI Parameters sub-menu, enter the bpi command from the main menu. Example:
MAIN> b BPI messages submenu bpi> h Console Commands for this level: authinfo authreply - Display Auth info message. - Display Auth Reply message.
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authrequest keyreply keyrequest mapreply maprequest authreset authstats ! help exit bpi>
- Display Auth Request message. - Display TEK Reply message for SID number. - Display TEK Request message for SID number. - Display SA Map Reply message for SID number. - Display SA Map Request message for SID number. - Display SA Map Request message for SID number. - Display SA Map Request message for SID number. - Execute the last command. - Display this message. - Quit this sub-menu.
authinfo
Short form: authi Shows the transmitted BPI information (Authorization message). Example:
bpi> authi Auth Info transmitted: 09 2a 86 48 86 f7 0d 01 01 05 05 00 30 81 85 31 0b 30 09 06 03 55 04 06 13 02 49 4c 31 0f 30 0d 06 03 55 04 0a 13 06 54 ... c1 9b 5b ea f0 cb ef 1e cf 60 df dd 71 56 d5 eb d8 2e 1f 49 0c 0f 3c 6c ff d5 50 a7 6e 8d 8f a1 b1 43 94 5b 5c 74 f8 ee 88 84 33 3d 62 1a ba cf df a5 73 4c 4c 5c 1d b6 ff 44 10 48 be 75 df 98 2f bpi>
authreply
Short form: authrep Shows the received BPI information (Authorization Reply message). Example:
bpi> authrep Auth Reply received: f6 ff cf 4e ff 6d af ff fb 9b 4f df bb 7e db da ff fc d7 f9 bd ed b5 ff ff cf af ff 77 fb 8d 9c f8 bb fb ff ff 78 ce bf ... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 bpi>
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authrequest
Short form: authreq Shows the transmitted BPI information (Authorization Request message). Example:
bpi> authreq Auth Request transmitted: 37 32 35 02 00 03 00 50 f1 03 00 06 00 50 f1 12 27 25 04 00 8c 30 81 89 02 81 81 00 c3 fd b2 6b 6a 60 63 7d 13 de 73 2f ... fa d6 51 0b 7b 3e 78 e7 89 75 ef e3 b9 42 c9 13 00 09 15 00 02 01 00 16 00 01 01 0c 00 02 00 0c bpi>
keyreply
Syntax: keyreply {SID} Short form: keyrep Shows the received TEK information (TEK Reply message) for the specied SID. Example:
bpi> keyrep 1 TEK Reply received: 29 a4 30 63 c0 46 03 8a 80 01 04 08 68 49 6c 40 4c 01 2d a8 18 c3 40 21 00 0c 8d 04 80 c0 03 c3 0b 1c 04 40 08 39 10 2c ... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 bpi>
keyrequest
Syntax: keyrequest {SID} Short form: keyreq Shows the transmitted TEK information (TEK Request message) for the specied SID. Example:
bpi> keyreq 1 TEK Request transmitted: 36 00 8a 42 0c 40 95 90 a0 01 8a 2a 44 f1 66 02 91 51 e3 11 a0 00 e3 e5 92 0a 86 1e 41 29 09 0a 18 04 0a 08 2d 10 00 43
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... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 bpi>
mapreply
Syntax: mapreply {SID} Short form: maprep Shows the received SA MAP information (SA Reply message) for the specied SID. Example:
bpi> maprep 28 SA Map Reply received: 31 ef 37 cc fb 4c 2b cc 67 c4 1a ec 2a 4f 37 ec b0 ce 37 1c 3b dc b2 84 b6 c8 21 cf 01 fc 22 fe 51 cc 3f 48 77 44 33 04 ... 0d 81 7f 00 00 80 6b 00 18 48 01 f6 1d 80 9f 00 00 80 64 00 20 2c 03 00 00 41 82 00 10 80 a4 00 24 38 80 00 00 48 01 f4 c1 81 9f 00 00 bpi>
maprequest
Syntax: maprequest {SID} Short form: mapreq Shows the transmitted SA MAP information (SA Request message) for the specied SID. Example:
bpi> mapreq 28 SA Map Request transmitted: 00 8c 7f b2 42 a6 93 a1 00 9c 7f a0 00 26 93 a1 00 90 00 00 00 00 00 00 00 00 00 04 e5 38 cc f3 89 6b cc fb c8 77 cc 00 ... 00 2e 94 21 ff 48 93 a1 00 84 93 c1 00 88 7f b3 42 a6 93 a1 00 8c 7f b2 42 a6 93 a1 00 9c 7f a0 00 26 93 a1 bpi>
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authreset authstats help
Resets the BPI authorization state.
Displays BPI statistics.
Short form: h Displays a help message (list of all commands available from the bpi submenu). Example:
bpi> h Console Commands for this level: authinfo authreply authrequest keyreply keyrequest mapreply maprequest authreset authstats ! help exit - Display Auth info message. - Display Auth Reply message. - Display Auth Request message. - Display TEK Reply message for SID number. - Display TEK Request message for SID number. - Display SA Map Reply message for SID number. - Display SA Map Request message for SID number. - Display SA Map Request message for SID number. - Display SA Map Request message for SID number. - Execute the last command. - Display this message. - Quit this sub-menu.
exit
Short form: e Exits the bpi sub-menu and returns to the main menu. Example: bpi> e MAIN>
Certicate Parameters Sub-menu

To enter the Certicate Parameters sub-menu, enter the certicates command from the main menu.
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Example:
MAIN> certif certif Certificates data submenu certificates>h h Console Commands for this level: cw19reset status accesstime cmcert mfgcert rootpublickey resetaccesstime destroymfgcert resetmfgcert mtacert mtamfgcert telrootcert dltelrootcert ! help exit certificates> - Reset CoSigner Access start times in NVRAM. - Check if CM certificate exists. - Display Access start times. - Display CMs certificate fields. - Display Manufacturers certificate fields. - Display Root PublicKey. - Reset Access start times in NVRAM. - Destroy Mfg Certificate in NVRAM. - Reset Mfg Certificate to image. - Display MTA certificate fields. - Display MTA manufacturer certificate fields. - Display PacketCable IP Telephony Root certificate fields. - Display Downloaded Test IP Telephony Root certificate fields. - Execute the last command. - Display this message. - Quit this sub-menu.
cw19reset
Short form: cw Resets co-signer access start times in the NVRAM. Example: certificates>cw CW19: Co-Signer Access start times were reset. certificates>
status
Short form: s Shows certicate status. Example: certificates> s CM certificate is present and correct. certificates>
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accesstime
Short form: a Shows the CVC (code-signing verication certicate) access time limits. Example: certificates> a Mfg Code Access Start: [UTC] SAT JAN 01 00:00:00 2000 Mfg CVC Access Start: [UTC] SAT JAN 01 00:00:00 2000 Co-Signer Code Access Start: [UTC] SUN FEB 06 06:28:15 2106 Co-Signer CVC Access Start: [UTC] SUN FEB 06 06:28:15 2106 certificates>
cmcert
Short form: cm Shows the cable modem certicate details. Example:

certificates> cm Manufacturers certificate fileds: Version 3 certificate Serial Number (2 bytes): 20 63 [ c] Signature Algorithm: SHA1 With RSA Encryption Issuer Name ******************** Country, Printable String (2 bytes): 49 4c [IL] ******************** Organization, Printable String (6 bytes): 54 49 20 43 42 43 [TI CBC] ******************** Organizational Unit, Printable String (6 bytes): 44 4f 43 53 49 53 [DOCSIS] ******************** Organizational Unit, Printable String (19 bytes): 48 61 73 61 64 6e 61 6f 74 20 38 2c 48 65 72 7a [Hasadnaot 8,Herz] 6c 69 61 [lia] ******************** Common Name, Printable String (45 bytes): 54 49 20 43 42 43 20 43 61 62 6c 65 20 4d 6f 64 [TI CBC Cable Mod] 65 6d 20 52 6f 6f 74 20 43 65 72 74 69 66 69 63 [em Root Certific] 61 74 65 20 41 75 74 68 6f 72 69 74 79 [ate Authority] Validity Start [UTC] SUN MAY 20 14:54:40 2001
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Validity End [UTC] TUE MAY 16 14:54:40 2023 Subject Name ******************** Country, Printable String (2 bytes): 49 4c [IL] ******************** Organization, Printable String (6 bytes): 54 49 20 43 42 43 [TI CBC] ******************** Organizational Unit, Printable String (19 bytes): 48 61 73 61 64 6e 61 6f 74 20 38 2c 48 65 72 7a [Hasadnaot 8,Herz] 6c 69 61 [lia] ******************** Common Name, Printable String (17 bytes): 30 30 3a 35 30 3a 46 31 3a 31 32 3a 34 31 3a 30 [00:50:F1:12:41:0] 30 [0] Public Key BER (162 bytes): 30 81 9f 30 0d 06 09 2a 86 48 86 f7 0d 01 01 01 [0..0...*.H......] ... 68 e8 be ec 41 ea f1 37 95 56 50 9e 86 e0 fa f8 [h...A..7.VP.....] c5 db a7 3c 49 6f 57 1f 39 bf 37 eb e1 02 03 01 [...<IoW.9.7.....] 00 01 [..] certificates>
mfgcert
Short form: m Shows the manufacturers certicate details. Example:

certificates>m Manufacturers certificate fileds: Version 3 certificate Serial Number (16 bytes): 7c 27 48 d7 64 27 42 f3 ec 7f 5f 86 c5 48 1a 30 [|H.dB..._..H.0] Signature Algorithm: SHA1 With RSA Encryption Issuer Name ******************** Country, Printable String (2 bytes): 55 53 [US] ******************** Organization, Printable String (48 bytes): 44 61 74 61 20 4f 76 65 72 20 43 61 62 6c 65 20 [Data Over Cable ] 53 65 72 76 69 63 65 20 49 6e 74 65 72 66 61 63 [Service Interfac] 65 20 53 70 65 63 69 66 69 63 61 74 69 6f 6e 73 [e Specifications] ********************
MAIN Mode Commands
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Organizational Unit, Printable String (12 bytes): 43 61 62 6c 65 20 4d 6f 64 65 6d 73 [Cable Modems] ******************** Common Name, Printable String (45 bytes): 44 4f 43 53 49 53 20 43 61 62 6c 65 20 4d 6f 64 [DOCSIS Cable Mod] 65 6d 20 52 6f 6f 74 20 43 65 72 74 69 66 69 63 [em Root Certific] 61 74 65 20 41 75 74 68 6f 72 69 74 79 [ate Authority] Validity Start [UTC] WED JUL 11 00:00:00 2001 Validity End [UTC] SAT JUL 10 23:59:59 2021 Subject Name ******************** Country, Printable String (2 bytes): 49 4c [IL] ******************** Organization, Printable String (6 bytes): 54 49 20 43 42 43 [TI CBC] ******************** Organizational Unit, Printable String (6 bytes): 44 4f 43 53 49 53 [DOCSIS] ******************** Organizational Unit, Printable String (19 bytes): 48 61 73 61 64 6e 61 6f 74 20 38 2c 48 65 72 7a [Hasadnaot 8,Herz] 6c 69 61 [lia] ******************** Common Name, Printable String (45 bytes): 54 49 20 43 42 43 20 43 61 62 6c 65 20 4d 6f 64 [TI CBC Cable Mod] 65 6d 20 52 6f 6f 74 20 43 65 72 74 69 66 69 63 [em Root Certific] 61 74 65 20 41 75 74 68 6f 72 69 74 79 [ate Authority] Public Key BER (162 bytes): 30 81 9f 30 0d 06 09 2a 86 48 86 f7 0d 01 01 01 [0..0...*.H......] 05 00 03 81 8d 00 30 81 89 02 81 81 00 c6 c7 a8 [......0.........] 30 15 35 ad c7 54 56 f4 86 df 97 02 bf 4b 4f 95 [0.5..TV......KO.] 30 ab 23 42 61 74 ae 86 af ab 3d f9 fe 96 b6 1f [0.#Bat....=.....] 56 3f 22 4f da d8 55 6b 87 bd 71 2d f7 85 9e de [V?"O..Uk..q-....] 12 04 99 ea 2e 62 e3 07 dc be 8a a3 74 0e 1f 08 [.....b......t...] cb 68 f3 19 64 db 2e 43 14 56 d9 32 76 95 b7 05 [.h..d..C.V.2v...] 68 3c c6 3b d6 fb a6 82 76 43 9f 7e be bc 26 f0 [h<.;....vC...&.] 6c c0 2f a7 cc 32 11 fb 02 ad 28 3e 5c 5b a3 f5 [l./..2....(>\[..] 33 ed 74 80 11 d5 05 2d 72 20 04 9f 15 02 03 01 [3.t....-r ......] 00 01 [..] certificates>
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rootpublickey
Short form: ro Displays the root public key. Example:

certificates>ro Root public Key Length = 270 30 82 01 0a 02 82 01 01 00 c0 ef 36 9d 7b da b0 a9 38 e6 ed 29 c3 8d 3a 88 9f 82 48 a7 b7 c5 1e 63 55 f6 53 6f 5b da 39 8b f6 19 a1 1b 3c 0f 64 91 2d ... de 4a 2a 21 9c 27 e9 25 3f 41 f8 58 53 fc 52 e0 fc a5 98 e5 c9 d8 bb d4 7b cb b5 49 4e 99 36 d5 1c b0 eb 66 ef 0b 0a 4f 0c dd 08 e8 ca d1 14 8f 4c 37 d9 02 c0 83 cf 8e b1 96 42 31 70 b2 66 84 bf 67 30 c0 99 d2 71 7c 8f 1a e5 3e af 67 3c 8e c8 e5 bf 7b a4 a4 1e df 8f e3 02 03 01 00 01 certificates>
resetaccesstime
Short form: re Resets the access time certicate. Example:

certificates> a Mfg Code Access Start: [UTC] SAT JAN 01 00:00:00 2000 Mfg CVC Access Start: [UTC] SAT JAN 01 00:00:00 2000 Co-Signer Code Access Start: [UTC] SUN FEB 06 06:28:15 2106 Co-Signer CVC Access Start: [UTC] SUN FEB 06 06:28:15 2106 certificates>re Mfg and Co-Signer Access start times were reset. certificates> a Mfg Code Access Start: [UTC] THU JAN 01 00:16:40 1970 Mfg CVC Access Start: [UTC] THU JAN 01 00:16:40 1970 Co-Signer Code Access Start: [UTC] THU JAN 01 00:16:40 1970 Co-Signer CVC Access Start: [UTC] THU JAN 01 00:16:40 1970 certificates>
MAIN Mode Commands
469
destroymfgcert
Short form: destroym Destroys the manufacturers certicate in the NVRAM. Example: certificates>destroym NVRAM Mfg Certificate destroyed. certificates>
resetmfgcert
Resets the Manufacturers certicate. Example: certificates>resetmfg resetmfg Reset of Mfg Certificate successful! certificates>
mtacert
Displays MTA certicates. Example:

certificates>mtacert mtacert MTA certificate fields: Version 3 certificate Serial Number (17 bytes): 00 b0 48 c0 fc b2 02 d9 7c 72 b6 23 9d e8 8e e9 e3 Signature Algorithm: SHA1 With RSA Encryption Issuer Name ******************** Country, Printable String (2 bytes): 55 53 ******************** Organization, Printable String (25 bytes): 41 52 52 49 53 20 49 6e 74 65 72 6e 61 74 69 6f 6e 61 6c 2c 20 49 6e 63 2e ******************** Organizational Unit, Printable String (11 bytes): 50 61 63 6b 65 74 43 61 62 6c 65 ******************** Organizational Unit, Printable String (15 bytes): 44 75 6c 75 74 68 2c 20 47 65 6f 72 67 69 61 ******************** Common Name, Printable String (40 bytes): 41 52 52 49 53 20 49 6e 74 65 72 6e 61 74 69 6f 6e 61 6c 2c 20 49 6e 63 2e 20 50 61 63 6b 65 74 43 61 62 6c 65 20 43 41 [ARRIS Internatio] [nal, Inc. Packet] [Cable CA] [Duluth, Georgia] [PacketCable] [ARRIS Internatio] [nal, Inc.] [US] [..H.....|r.#....] [.]
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Validity Start [UTC] WED MAR 09 03:05:34 2005 Validity End [UTC] SUN MAR 09 03:05:34 2025 Subject Name ******************** Country, Printable String (2 bytes): 55 53 ******************** Organization, Printable String (25 bytes): 41 52 52 49 53 20 49 6e 74 65 72 6e 61 74 69 6f 6e 61 6c 2c 20 49 6e 63 2e ******************** Organizational Unit, Printable String (11 bytes): 50 61 63 6b 65 74 43 61 62 6c 65 ******************** Common Name, Printable String (17 bytes): 30 30 3a 31 33 3a 31 31 3a 32 33 3a 32 33 3a 45 37 Public Key BER (162 bytes): 30 81 9f 30 0d 06 09 2a 86 48 86 f7 0d 01 01 01 05 00 03 81 8d 00 30 81 89 02 81 81 00 c1 89 6f 77 a1 63 70 96 35 1d 3d 02 38 66 0f 08 d8 28 3e 34 34 ae 5b 57 d5 46 0a 61 df b4 fb 5c 61 c1 05 86 0b 29 d2 68 dc 3f f5 ad f7 cb e4 5a a6 92 60 bb 40 f4 ff ae 36 24 e3 d2 f1 17 17 d6 21 5e 70 84 b1 3e 8d ca 7b 79 24 c8 6f 86 cf c3 77 a8 5f 47 80 d6 37 26 f7 16 15 ba ae c3 ed d2 2e ef b7 86 2b fb a2 bb a7 e0 d7 a6 a2 01 60 8e d7 1a 74 cc a5 cb 39 7d 2d 0b 49 75 48 b8 6e 69 02 03 01 00 01 [0..0...*.H......] [......0........o] [w.cp.5.=.8f...(>] [44.[W.F.a...\a..] [..).h.?.....Z..] [.@...6$......!p] [..>..{y$.o...w._] [G..7&...........] [.+............t] [...9}-.IuH.ni...] [..] [00:13:11:23:23:E] [7] [PacketCable] [ARRIS Internatio] [nal, Inc.] [US]
mtafgcert telrootcert
Not supported.
Displays the root certicate. Example:

certificates>telrootcert telrootcert IP Telephony Root certificate fields (size is 875): Version 3 certificate Serial Number (15 bytes): 67 a5 7a d2 70 10 96 9a 3c cb 68 ee b8 98 91 Signature Algorithm: SHA1 With RSA Encryption Issuer Name ******************** Country, Printable String (2 bytes): [g.z.p...<.h....]
MAIN Mode Commands
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55 53 ******************** Organization, Printable String (9 bytes): 43 61 62 6c 65 4c 61 62 73 ******************** Common Name, Printable String (34 bytes): 43 61 62 6c 65 4c 61 62 73 20 53 65 72 76 69 63 65 20 50 72 6f 76 69 64 65 72 20 52 6f 6f 74 20 43 41 Validity Start [UTC] THU FEB 14 00:00:00 2002 Validity End [UTC] FRI FEB 13 23:59:59 2032 Subject Name ******************** Country, Printable String (2 bytes): 55 53 ******************** Organization, Printable String (9 bytes): 43 61 62 6c 65 4c 61 62 73 ******************** Common Name, Printable String (34 bytes): 43 61 62 6c 65 4c 61 62 73 20 53 65 72 76 69 63 65 20 50 72 6f 76 69 64 65 72 20 52 6f 6f 74 20 43 41 Public Key BER (294 bytes): 30 82 01 22 30 0d 06 09 2a 86 48 86 f7 0d 01 01 01 05 00 03 82 01 0f 00 30 82 01 0a 02 82 01 01 00 d5 82 84 35 09 d4 25 2d 93 80 9a 73 90 af ea 70 3a 44 e9 21 7c bb fa c3 bc 76 f0 75 7b 23 64 c2 0c 6a e4 0d ca 5c 2f 41 11 50 ff 59 f0 85 fb 81 57 a8 32 cd e1 f9 b9 69 83 98 24 a8 86 35 93 5e eb d1 15 e9 1a 62 19 d7 24 a2 3e f5 fe 99 10 3a 1c 70 bd d3 a4 f1 8e bc f8 1b 71 c8 9b 33 d4 7f 95 43 15 0d 0f 33 1d 4e eb 05 0a d2 77 48 3d 67 ca 90 e3 db 5b 5f 2f 6e 6a 8a b2 11 80 fd 1c 41 19 80 1d 47 ef ad 01 84 c5 cf fb 3c b2 c2 03 68 60 80 7f 0f ff fd 13 c3 a8 db 5c 5f a4 f1 a0 cd 46 d4 9e dc f0 f8 33 3b aa a1 75 53 9f db 73 c8 d2 ed a9 24 7a 28 99 61 67 d0 e5 54 19 3d 5a b5 d4 f9 e8 a2 a6 dc a2 69 74 28 3b b0 30 13 81 c9 86 59 f2 eb bb 1d 10 02 5f cc 87 90 8f 57 80 f2 2a 8e 9e da 6e d1 13 1e 85 34 c7 3f cb d8 9e 2c d9 14 8f db fc 9f 46 88 7d ee e7 ef b4 7c 5b 9b 02 03 01 00 01 certificates>
[US]
[CableLabs]
[CableLabs Servic] [e Provider Root ] [CA]
[US]
[CableLabs]
[CableLabs Servic] [e Provider Root ] [CA] [0.."0...*.H.....] [........0.......] [....5..%-...s...] [p:D.!|....v.u{#d] [..j...\/A.P.Y...] [.W.2....i..$..5.] [.....b..$.>....] [:.p........q..3.] [..C...3.N....wH=] [g....[_/nj......] [A...G.......<...] [h.........\_...] [.F.....3;..uS..s] [....$z(.ag..T.=Z] [........it(;.0..] [..Y......_....W.] [.*...n....4.?...] [,......F.}....|[] [......]
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dltelrootcert
This is a factory test command. Example:

dltelrootcert The downloaded Test IP Telephony Root Certificate is not available. certificates>
! help
Short form: h Displays a help message (list of all commands available from the certicates sub-menu). Example:
certificates>h Console Commands for this level: cw19reset - Reset CoSigner Access start times in NVRAM. status - Check if CM certificate exists. accesstime - Display Access start times. cmcert - Display CMs certificate fields. mfgcert - Display Manufacturers certificate fields. rootpublickey - Display Root PublicKey. resetaccesstime - Reset Access start times in NVRAM. destroymfgcert - Destroy Mfg Certificate in NVRAM. ! - Execute the last command. help - Display this message. exit - Quit this sub-menu. certificates>
exit
Short form: e Exits the certicates sub-menu and returns to the main menu. Example: certificates> e MAIN>
MAIN Mode Commands
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Report Levels Description

This section describes the various debug messages displayed in each of the report levels set by the replevel command. CPU Usage (1) TCB (2) Upstream (3) Hardware (4) Management (5) Advanced PHY (6) Registration (7) Sync (8) BLP (9) TSM (10) Downstream (11) US Sniffer (12) DS Sniffer (13) QoS (14) DSX (15) CableNet (16) Bridge (17) IP Apps (18) Statistics (19) Main S.M. (20) Root (21) CM Messages (22) RSA (23) SNMP (24) IGMP (25) Security (26) ALL (27) TurboDOX (28) Application (29)
Use the repl command to enable and disable the various debug messages. For example: MAIN> repl 18 (enables IP Apps report level) MAIN> repl -18 (disables IP Apps report level)
CPU (1)
Displays the Alive message. Example:

MAIN> Trying to synchronize ... Tuning to frequency 578000000Hz, (us 2 mode 2) **Alive:0d:0h:2m [CPU:1.59%] [DMAs DS:0d.0h.0m.2s US:0d.0h.0m.0s]
TCB (2)
Displays messages of the TCB (Time CallBacks) mechanism function.
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UPSTREAM (3)
Reports details of the SIDs operation and status: Display operations done for a SID such as memory and buffer allocation, delete SID, new SID, update SID, SIDs queues management, etc. SID status such as broadcast requests, priority requests, data requests, fragmentation, concatenation, PHS, etc. Example: US: Reset Queues MAIN> t 578 Starting Ranging On Channel 2 SYNCHRONIZED - 578000000 Hz , ucd 2 Trying to register through CMTS... DHCP - parameters acquired No Ranging Response received - T3 time-out ToD request sent - No Response received Registration file - downloaded US: Fragmentation is ON for sid_index 0 SD: lbt_sdUpdateSids is activated REGISTRATION COMPLETE - MODEM IS ACTIVE
HARDWARE (4)
Displays various messages related to the HAL: Display Chip ID Display IUCs messages Display DS and US DMA messages Example: USB_Init 0x947ffdf0 (tRootTask): After USB_Init HAL: Chip ID is LBT4042A InitCB init RNDIS CB Attaching network interface lo0... done.
MANAGEMENT (5)
Reports on received management packets from downstream. Example:
MAIN Mode Commands
475
MAIN> t 669 MAIN> Trying to synchronize ... Tuning to frequency 669000000Hz, (us 2 mode 2) DIST: Got UCD Mngmnt msg DIST: Got UCD Mngmnt msg DIST: Got UCD Mngmnt msg DIST: Got UCD Mngmnt msg Downstream Locked - Collecting Upstream Information DIST: Got UCD Mngmnt msg DIST: Got UCD Mngmnt msg DIST: Got UCD Mngmnt msg DIST: Got UCD Mngmnt msg Starting Ranging On Channel 2 DIST: Got UCD Mngmnt msg DIST: Got UCD Mngmnt msg DIST: Got RNGRSP Mngmnt msg DIST: Got RNGRSP Mngmnt msg SYNCHRONIZED - 669000000 Hz , ucd 2 Trying to register through CMTS... DHCP - parameters acquired Time of day - retrieved Registration file - downloaded DIST: Got REGRSP Mngmnt msg HPL: Parsing DOCSIS Support capabilities REGISTRATION COMPLETE - MODEM IS ACTIVE Working in SNMP V1/2c Only NmAccess mode DIST: Got RNGRSP Mngmnt msg DIST: Got RNGRSP Mngmnt msg DIST: Got RNGRSP Mngmnt msg
ADVANCE PHY (6)
Displays Advanced PHY: operations mode of operation parameters such as Interleaver size Example:
MAIN> t 578 Trying to synchronize ... Tuning to frequency 578000000Hz, (us 2 mode 2) Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 2 HPL: (programsus) Burst Profile 1 is Valid! Setting to PHY with hplMode 0 HPL: (programsus) Burst Profile 3 is Valid! Setting to PHY with hplMode 0 HPL: (programsus) Burst Profile 4 is Valid! Setting to PHY with hplMode 0 HPL: (programsus) Burst Profile 5 is Valid! Setting to PHY with hplMode 0 HPL: (programsus) Burst Profile 6 is Valid! Setting to PHY with hplMode 0 SYNCHRONIZED - 578000000 Hz , ucd 2
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Trying to register through CMTS...
REGISTRATION (7)
Displays the registration process status. This includes problems in the registration process such as conguration le TLV unrecognized, classier parameters out of range, classier without mandatory Reference number, or QoS problems. Example:
MAIN> t 578 Trying to synchronize ... REG: Reseting the Registration process. Tuning to frequency 578000000Hz, (us 2 mode 2) Downstream Locked - Collecting Upstream Information UCD invalid or channel unusable REG: Reseting the Registration process. Scanning frequency 578000000Hz Downstream Locked - Collecting Upstream Information
SYNC (8)
Displays all data related to the synchronization process: Ranging data such as gain, UCD status, DCC, UCC, temporary SID, etc. TLVs status and value. Sync tasks status such as reset, lock mode, DS lock time, timeouts, maintenance, etc. TX equalizer status. Example:
MAIN> t 578 Trying to synchronize ... cm_frGetUsChannelId Frequency=578000 UsChannelId=2 Tuning to frequency 578000000Hz, (us 2 mode 2) SYNC: Got Sync command (us 2, mode 2) Try 64QAM Try 256QAM SYNC: Found UCD 2 SYNC: Found UCD 1 SYNC: TSt0=83698898, TSt1=94021410, LTt0=40619896, LTt1=50942149, p=0.999975 Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 2 SYNC: CMTS MAC Address is 0002.7D61.A070 SYNC: Good UCD 2(182) SYNC: US ID =2 Last US Gain = 42.00 SYNC: Send RNG-REQ in 42.00 dBmV SYNC: IRNG-RSP - Setting temporary SID to 0x9 (9) SYNC: RNG-RSP: d-Gain: 0.00 (New:42.00 dBmV), Time: 594. Freq: 0 (CONTINUE)
MAIN Mode Commands
477
SYNC: Hardware sent Ranging-Request SYNC: RNG-RSP: d-Gain: 0.00 (New:42.00 dBmV), Time: 0. Freq: 0 (SUCCESS) SYNC: UCD - Resume the US DMA SYNCHRONIZED - 578000000 Hz , ucd 2 Trying to register through CMTS... SYNC: Hardware sent Station Maintenance SYNC: RNG-RSP: d-Gain: 0.00 (New:42.00 dBmV), Time: 0. Freq: 0 (SUCCESS) SYNC: Hardware sent Station Maintenance SYNC: T3 after sending Station Maintenance (Retry 1) No Ranging Response received - T3 time-out SYNC: Hardware sent Station Maintenance SYNC: T3 after sending Station Maintenance (Retry 2) No Ranging Response received - T3 time-out SYNC: Hardware sent Station Maintenance SYNC: RNG-RSP: d-Gain: 0.00 (New:42.00 dBmV), Time: 0. Freq: 0 (SUCCESS)
BLP (9)
Displays: BLP status and errors Authentication process status TEK status Problems in Encryption/Decryption Keys-related messages such as Public Key might not be present or corrupted Example:
Trying to synchronize ... Tuning to frequency 669000000Hz, (us 2 mode 2) Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 2 SYNCHRONIZED - 669000000 Hz , ucd 2 Trying to register through CMTS... DHCP - parameters acquired Time of day - retrieved Registration file - downloaded HPL: Parsing DOCSIS Support capabilities REGISTRATION COMPLETE - MODEM IS ACTIVE BLP: Registration complete receivedWorking in SNMP V1/2c Only NmAccess mode
TSM (10)
Reports the DOCSIS drivers state and user management requests.
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Example:
MAIN> t 669 MAIN> Trying to synchronize ... Tuning to frequency 669000000Hz, (us 2 mode 2) TSM: USER-SYNC REQUEST up 2 down 669000000 mode 2 Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 2 TSM: SYNC IS ON SYNCHRONIZED - 669000000 Hz , ucd 2 Trying to register through CMTS... DHCP - parameters acquired Time of day - retrieved Registration file - downloaded HPL: Parsing DOCSIS Support capabilities REGISTRATION COMPLETE - MODEM IS ACTIVE Working in SNMP V1/2c Only NmAccess mode TSM: SYNC RANGING CONTINUE TSM: SYNC RANGING SUCCESS TSM: SYNC RANGING CONTINUE
DOWNSTREAM (11)
Displays: DS DMA status handling of PHS data Example:

MAIN> Trying to synchronize ... Tuning to frequency 669000000Hz, (us 2 mode 2) Downstream Locked - Collecting Upstream Information DS : Looping -1 times Starting Ranging On Channel 2 SYNCHRONIZED - 669000000 Hz , ucd 2 Trying to register through CMTS... DS : Looping 1 times DS : Looping 3 times DS : Looping 1 times DHCP - parameters acquired Time of day - retrieved DS : Looping 1 times DS : Looping 1 times DS : Looping 1 times DS : Looping 1 times Registration file - downloaded HPL: Parsing DOCSIS Support capabilities REGISTRATION COMPLETE - MODEM IS ACTIVE DS : Looping 1 times Working in SNMP V1/2c Only NmAccess mode DS : Looping 1 times
MAIN Mode Commands
479
DS : Looping 3 times DS : Looping 3 times DS : Looping 0 times
US SNIFFER (12)
Displays data packets transferred in the upstream. Example:

MAIN> Trying to synchronize ... Tuning to frequency 669000000Hz, (us 2 mode 2) Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 2 SYNCHRONIZED - 669000000 Hz , ucd 2 Trying to register through CMTS... **** Upstream Sniffer => Packet in address <94E0950A>: DA: FF-FF-FF-FF-FF-FF SA: 00-50-F1-12-56-88 Type: 800 (IP) IP header: Ver: 04, HLen: 5, TOS: 00, Length 576 Ident: 0000, Fragment: 0000 TTL: 0F, Protocl: 17 (UDP), HCSUM: A9AE IP SA: 0.0.0.0, IP DA: 255.255.255.255 UDP: Source port: 68 (BOOTP), Dest port: 67 (BOOTP) Len: 556, CheckSum: 5B8B Data: 01 01 06 00 26 4E 19 7E ... **** Upstream Sniffer => Packet in address <94E0950A>: DA: FF-FF-FF-FF-FF-FF SA: 00-50-F1-12-56-88 Type: 800 (IP) IP header: Ver: 04, HLen: 5, TOS: 00, Length 576 Ident: 0000, Fragment: 0000 TTL: 0F, Protocl: 17 (UDP), HCSUM: A9AE IP SA: 0.0.0.0, IP DA: 255.255.255.255 UDP: Source port: 68 (BOOTP), Dest port: 67 (BOOTP) Len: 556, CheckSum: D73B Data: 01 01 06 00 26 4E 19 7E ... **** Upstream Sniffer => Packet in address <94E0970A>: DA: FF-FF-FF-FF-FF-FF SA: 00-50-F1-12-56-88 Type: 806 (ARP request) Htype: 0001, Ptype: 0800 Sender: 00-50-F1-12-56-88 IP: 10.2.75.102 Target: 00-00-00-00-00-00 IP: 10.2.75.102 DHCP - parameters acquired Time of day - retrieved **** Upstream Sniffer => Packet in address <94E0970A>: DA: FF-FF-FF-FF-FF-FF SA: 00-50-F1-12-56-88 Type: 806 (ARP request) Htype: 0001, Ptype: 0800
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Sender: 00-50-F1-12-56-88 IP: 10.2.75.102 Target: 00-00-00-00-00-00 IP: 10.2.75.1 **** Upstream Sniffer => Packet in address <94E0960A>: DA: 00-30-B8-05-00-B7 SA: 00-50-F1-12-56-88 Type: 800 (IP) IP header: Ver: 04, HLen: 5, TOS: 00, Length 54 Ident: 001F, Fragment: 0000 TTL: 40, Protocl: 17 (UDP), HCSUM: D433 IP SA: 10.2.75.102, IP DA: 10.2.70.251 UDP: Source port: 1315 (Other), Dest port: 69 (TFTP) Len: 34, CheckSum: 2690 Data: 00 01 62 61 73 69 63 5F ... **** Upstream Sniffer => Packet in address <94E0970A>: DA: 00-30-B8-05-00-B7 SA: 00-50-F1-12-56-88 Type: 800 (IP) IP header: Ver: 04, HLen: 5, TOS: 00, Length 32 Ident: 0020, Fragment: 0000 TTL: 40, Protocl: 17 (UDP), HCSUM: D448 IP SA: 10.2.75.102, IP DA: 10.2.70.251 UDP: Source port: 1315 (Other), Dest port: 1544 (Other) Len: 12, CheckSum: 4E41 Data: 00 04 00 01 00 00 00 00 ... Registration file - downloaded HPL: Parsing DOCSIS Support capabilities REGISTRATION COMPLETE - MODEM IS ACTIVE Working in SNMP V1/2c Only NmAccess mode
DS SNIFFER (13)
Displays data packets transferred in the downstream. Example:

MAIN> Trying to synchronize ... Tuning to frequency 669000000Hz, (us 2 mode 2) Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 2 SYNCHRONIZED - 669000000 Hz , ucd 2 Trying to register through CMTS... **** Downstream Sniffer => Packet in address <94E4C512>: DA: FF-FF-FF-FF-FF-FF SA: 00-30-B8-05-00-B7 Type: 800 (IP) IP header: Ver: 04, HLen: 5, TOS: 00, Length 392 Ident: ED7B, Fragment: 0000 TTL: FF, Protocl: 17 (UDP), HCSUM: 77E6 IP SA: 10.2.75.1, IP DA: 255.255.255.255 UDP: Source port: 67 (BOOTP), Dest port: 68 (BOOTP) Len: 372, CheckSum: 09AB Data: 02 01 06 00 06 FC 68 91 ...
MAIN Mode Commands
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**** Downstream Sniffer => Packet in address <94E4BD32>: DA: FF-FF-FF-FF-FF-FF SA: 00-30-B8-05-00-B7 Type: 800 (IP) IP header: Ver: 04, HLen: 5, TOS: 00, Length 392 Ident: ED7D, Fragment: 0000 TTL: FF, Protocl: 17 (UDP), HCSUM: 77E4 IP SA: 10.2.75.1, IP DA: 255.255.255.255 UDP: Source port: 67 (BOOTP), Dest port: 68 (BOOTP) Len: 372, CheckSum: 06AB Data: 02 01 06 00 06 FC 68 91 ... DHCP - parameters acquired Time of day - retrieved **** Downstream Sniffer => Packet in address <94E4B552>: DA: 00-50-F1-12-56-88 SA: 00-30-B8-05-00-B7 Type: 806 (ARP response) Htype: 0001, Ptype: 0800 Sender: 00-30-B8-05-00-B7 IP: 10.2.75.1 Target: 00-50-F1-12-56-88 IP: 10.2.75.102 **** Downstream Sniffer => Packet in address <94E4AD72>: DA: 00-50-F1-12-56-88 SA: 00-30-B8-05-00-B7 Type: 800 (IP) IP header: Ver: 04, HLen: 5, TOS: 00, Length 110 Ident: 62CB, Fragment: 0000 TTL: 7E, Protocl: 17 (UDP), HCSUM: 334F IP SA: 10.2.70.251, IP DA: 10.2.75.102 UDP: Source port: 1546 (Other), Dest port: 1507 (Other) Len: 90, CheckSum: 544D Data: 00 03 00 01 01 04 27 E0 ... **** Downstream Sniffer => Packet in address <94E4A592>: DA: 00-50-F1-12-56-88 SA: 00-30-B8-05-00-B7 Type: 800 (IP) IP header: Ver: 04, HLen: 5, TOS: 00, Length 56 Ident: 62CC, Fragment: 0000 TTL: 7E, Protocl: 1 (ICMP), HCSUM: 3394 IP SA: 10.2.70.251, IP DA: 10.2.75.102 ICMP: Type: 3 (DEST Unreachable), Code: 3 Data: 00 00 00 00 45 00 00 20 ... Registration file - downloaded HPL: Parsing DOCSIS Support capabilities REGISTRATION COMPLETE - MODEM IS ACTIVE Working in SNMP V1/2c Only NmAccess mode **** Downstream Sniffer => Packet in address <94E49DB2>: DA: FF-FF-FF-FF-FF-FF SA: 00-30-B8-05-00-B7 Type: 806 (ARP request) Htype: 0001, Ptype: 0800
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Sender: 00-30-B8-05-00-B7 IP: 10.2.75.1 Target: 00-00-00-00-00-00 IP: 10.2.75.101 **** Downstream Sniffer => Packet in address <94E495D2>: DA: FF-FF-FF-FF-FF-FF SA: 00-30-B8-05-00-B7 Type: 806 (ARP request) Htype: 0001, Ptype: 0800 Sender: 00-30-B8-05-00-B7 IP: 10.2.75.1 Target: 00-00-00-00-00-00 IP: 10.2.75.129 **** Downstream Sniffer => Packet in address <94E48DF2>: DA: FF-FF-FF-FF-FF-FF SA: 00-30-B8-05-00-B7 Type: 806 (ARP request) Htype: 0001, Ptype: 0800 Sender: 00-30-B8-05-00-B7 IP: 10.2.75.1 Target: 00-00-00-00-00-00 IP: 10.2.75.104
QOS (14)
Displays: Service Flow (SF) operations such as resources allocation, erase, save, etc. SF Classiers such as PHS, PDU, etc. Example:
MAIN> Trying to synchronize ... Tuning to frequency 669000000Hz, (us 2 mode 2) Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 2 SYNCHRONIZED - 669000000 Hz , ucd 2 Trying to register through CMTS... DHCP - parameters acquired Time of day - retrieved Registration file - downloaded HPL: Parsing DOCSIS Support capabilities QOS: add SF - SFID=5 direction=2 primary=1 isDirect=0 QOS: add SF - SFID=6 direction=1 primary=1 isDirect=0 QOS: call for update upstream/downstream DB US: Collission Requests are ON for sid_index 0 QOS: MAC Mng classification SID Index 0 PHS Index -1 REGISTRATION COMPLETE - MODEM IS ACTIVE Working in SNMP V1/2c Only NmAccess mode QOS: PDU classification SID Index 0 PHS Index -1
MAIN Mode Commands
483
DSX (15)
Displays messages related to DSX, i.e. DSA, DSC, DSD: errors and problems resources classiers operations
CABLENET (16) BRIDGE (17)
Not in use.
Displays: Bridge status (enabled/disabled) ARP parameters CPE addresses - dynamic and static Example:
BRIDGE: Bridge Disabled. Trying to synchronize ... Tuning to frequency 669000000Hz, (us 2 mode 2) Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 2 SYNCHRONIZED - 669000000 Hz , ucd 2 Trying to register through CMTS... DHCP - parameters acquired Time of day - retrieved Registration file - downloaded HPL: Parsing DOCSIS Support capabilities REGISTRATION COMPLETE - MODEM IS ACTIVE BRIDGE: Bridge Enabled. Working in SNMP V1/2c Only NmAccess mode cm_brgCheckArpParam arpPacket->OPERATION 1 pMblkIn 94f85ee0 ifNum 2 cm_brgCheckArpParam2 TARGET_IP a024b68 cmIpAddress a024b66 lanIpAddress c0a86401 cm_brgCheckArpParam arpPacket->OPERATION 1 pMblkIn 94f85ebc ifNum 2 cm_brgCheckArpParam2 TARGET_IP a024b81 cmIpAddress a024b66 lanIpAddress c0a86401 cm_brgCheckArpParam arpPacket->OPERATION 1 pMblkIn 94f85ee0 ifNum 2 cm_brgCheckArpParam2 TARGET_IP a024b65 cmIpAddress a024b66 lanIpAddress c0a86401 AddDynamicCpe lbt_ifPtr 94da46e0
IP APPS (18)
Displays the status of the IP-layer application: TFTP
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Chapter 6
DHCP TELNET TOD SYSLOG HTTP Example:

Trying to synchronize ... Scanning frequency 669000000Hz Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 2 SYNCHRONIZED - 669000000 Hz , ucd 2 Trying to register through CMTS... DHCP: sending DHCP-DISCOVER DHCP: received DHCP-OFFER DHCP: Offered (*) CM IP address to: 10.2.75.102 DHCP: Setting (*) CM TFTP Server address to: 10.2.70.251 DHCP: OFFER Setting (*) CM TFTP Boot file: basic_1.1_669.cfg DHCP: Setting (*) CM Gateway address to: 10.2.75.1 DHCP: Setting (*) CM Time Server address to: 10.2.70.251 DHCP: Setting (*) CM Syslog Server address to: 10.2.70.251 DHCP: sending DHCP-REQUEST DHCP: setting info : RenewTime = 1800 , RebindTime = 3150 DHCP: received DHCP-REQ-ACK DHCP: Setting CM IP address to: 10.2.75.102 DHCP: Gateway: 10.2.75.1 Added router 10.2.75.1 for destination 0.0.0.0. DHCP: ACK Setting (*) CM TFTP Boot file: basic_1.1_669.cfg DHCP: Bound - renew in 1800 seconds, rebind in 3150 seconds DHCP - parameters acquired TOD: The date is: 3/7/2002 TOD: The time is: 8:41:35 Time of day - retrieved TFTP: Start Request (1) TFTP: Starting... (1) TFTP: Starting for the file <basic_1.1_669.cfg> on server 10.2.70.251 TFTP: Downloading parameter file ... TFTP: Configuration file download completed TFTP: Succeed... going inactive Registration file - downloaded REGISTRATION COMPLETE - MODEM IS ACTIVE Working in SNMP V1/2c Only NmAccess mode
MAIN Mode Commands
485
STATISTICS (19)
Displays statistics such as (but not restricted to): UNICAST packet counters for US and DS LBT and MAC management packets/octets IP: Upper layer packets/octets Good packets (IP, LBT) Discarded packets (IP, LBT) Example:
Trying to synchronize ... Tuning to frequency 669000000Hz, (us 2 mode 2) ST:US) P:713 (20 d 0 e), M 190 (0 d 0 e), Tot Pdu:40885B ST:DS) P:83 (0 d), M -83 (0 d), Tot Pdu:35044B ST:US) P:713 (20 d 0 e), M 190 (0 d 0 e), Tot Pdu:40885B ST:DS) P:83 (0 d), M -83 (0 d), Tot Pdu:35044B Downstream Locked - Collecting Upstream Information ST:US) P:713 (20 d 0 e), M 190 (0 d 0 e), Tot Pdu:40885B ST:DS) P:83 (0 d), M -83 (0 d), Tot Pdu:35044B ST:US) P:713 (20 d 0 e), M 190 (0 d 0 e), Tot Pdu:40885B ST:DS) P:83 (0 d), M -83 (0 d), Tot Pdu:35044B Starting Ranging On Channel 2 SYNCHRONIZED - 669000000 Hz , ucd 2 Trying to register through CMTS... ST:US) P:713 (20 d 0 e), M 191 (0 d 0 e), Tot Pdu:40885B ST:DS) P:83 (0 d), M -83 (0 d), Tot Pdu:35044B ST:US) P:713 (20 d 0 e), M 191 (0 d 0 e), Tot Pdu:40885B ST:DS) P:83 (0 d), M -83 (0 d), Tot Pdu:35044B ST:US) P:713 (20 d 0 e), M 191 (0 d 0 e), Tot Pdu:40885B ST:DS) P:83 (0 d), M -83 (0 d), Tot Pdu:35044B ST:US) P:713 (20 d 0 e), M 191 (0 d 0 e), Tot Pdu:40885B ST:DS) P:83 (0 d), M -83 (0 d), Tot Pdu:35044B DHCP - parameters acquired Time of day - retrieved ST:US) P:715 (20 d 0 e), M 195 (0 d 0 e), Tot Pdu:42287B ST:DS) P:86 (0 d), M -86 (0 d), Tot Pdu:36130B Registration file - downloaded HPL: Parsing DOCSIS Support capabilities REGISTRATION COMPLETE - MODEM IS ACTIVE Working in SNMP V1/2c Only NmAccess mode 02ST:US) P:717 (20 d 0 e), M 197 (0 d 0 e), Tot Pdu:42396B ST:DS) P:87 (0 d), M -87 (0 d), Tot Pdu:36410B 7ST:US) P:719 (20 d 0 e), M 197 (0 d 0 e), Tot Pdu:42466B ST:DS) P:87 (0 d), M -87 (0 d), Tot Pdu:36410B
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Chapter 6
MAIN SM (20)
Displays messages according to the MAIN State Machine states, which includes the ROOT, CNCT and RGST machines. Example:
MAIN> t 669 MAIN> --> root handling ACTION USR_CONSOLE_TUNER --> root acting aRSET --> cnct handling UM_RESET --> cnct acting aRSET --> rgst handling UM_RESET (5) --> rgst acting aRSET --> rgst resetting dhcp client --> rgst handling ACTION USR_DHCP_FAILED --> rgst acting aFAIL --> root handling LM_STFAIL --> root acting aCNCT Trying to synchronize ... --> cnct handling UM_TUNE --> cnct acting aTUNE Tuning to frequency 669000000Hz, (us 2 mode 2) Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 2 --> cnct handling ACTION EID_DATAMODE --> cnct acting aDONE SYNCHRONIZED - 669000000 Hz , ucd 2 --> root handling LM_STDONE --> root acting aRGST Trying to register through CMTS... --> rgst handling UM_START (0) --> rgst acting aDHCP --> rgst handling ACTION USR_DHCP_END DHCP - parameters acquired --> rgst acting aTOD --> rgst handling ACTION USR_TOD_END Time of day - retrieved --> rgst acting aTFTP --> rgst handling ACTION USR_TFTP_NEW_DS --> rgst handling ACTION USR_TFTP_END Registration file - downloaded --> rgst acting aRGST HPL: Parsing DOCSIS Support capabilities --> rgst handling ACTION EID_REGCOMPLETED forwarding 1 --> rgst acting aDONE --> root handling LM_STDONE --> root acting aSTRT REGISTRATION COMPLETE - MODEM IS ACTIVE --> root acting aBRN Working in SNMP V1/2c Only NmAccess mode
MAIN Mode Commands
487
ROOT (21)
Displays messages according to the ROOT State Machine states. Example:

MAIN> t 669 MAIN> ROOT: Manual Tune to 669000000 Hz ROOT: dhcp is now reset ROOT: All clients are reset Trying to synchronize ... Tuning to frequency 669000000Hz, (us 2 mode 2) Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 2 ROOT: Caching 669000000 Hz into NVRAM SYNCHRONIZED - 669000000 Hz , ucd 2 ROOT: Synchronized Trying to register through CMTS... ROOT: rgst - dhcp done DHCP - parameters acquired Time of day - retrieved ROOT: tod established ROOT: tftp done Registration file - downloaded HPL: Parsing DOCSIS Support capabilities ROOT: REGISTRATION COMPLETE - Enabling Bridge REGISTRATION COMPLETE - MODEM IS ACTIVE Working in SNMP V1/2c Only NmAccess mode
CM MESSAGES (22)
CM messages include: Internal Root SM messages such as SM STDONE, STFAIL, RESET and START. User generated alarms such as DHCP failed, TFTP end, rmware download request, etc. Driver action messages such as registration failed, data-mode on, UCC request, no PHY lock, etc. Example: MAIN> t 669
MAIN> REPORT: CONSOLE TUNER COMMAND WITH DS 669000000" Trying to synchronize ... Tuning to frequency 669000000Hz, (us 2 mode 2) REPORT: DHCP FAILED REPORT: QAM LOCK Downstream Locked - Collecting Upstream Information REPORT: Downstream SYNC
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Chapter 6
Starting Ranging On Channel 2 REPORT: TRY CHANNELID - (2) REPORT: VALID UCD - (2) SYNCHRONIZED - 669000000 Hz , ucd 2 Trying to register through CMTS... REPORT: DATA-MODE ON -> SYNC COMPLETE DHCP - parameters acquired REPORT: DHCP ENDED Time of day - retrieved REPORT: TOD ENDED REPORT: CONFIG FILE WITH DS 669000000 Registration file - downloaded REPORT: TFTP ENDED REPORT: REGISTRATION - (T6_TIMEOUT) REPORT: REGISTRATION - (T6_TIMEOUT) HPL: Parsing DOCSIS Support capabilities REGISTRATION COMPLETE - MODEM IS ACTIVE REPORT: REGISTRATION COMPLETE
Working in SNMP V1/2c Only NmAccess mode.
RSA (23) SNMP (24)
Not in use.
Displays SNMP: operations such as set_req, bulk_req, next_req etc. status traces traps access Example:
MAIN> t 669 MAIN> SNMP: removing security name dhKickstart Trying to synchronize ... cm_snmpSendStdTraps: ttype 2, iftype 127, inform_enabled 1 Tuning to frequency 669000000Hz, (us 2 mode 2) Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 2 SYNCHRONIZED - 669000000 Hz , ucd 2 Trying to register through CMTS... DHCP - parameters acquired Time of day - retrieved Registration file - downloaded HPL: Parsing DOCSIS Support capabilities
MAIN Mode Commands
489
REGISTRATION COMPLETE - MODEM IS ACTIVE SNMP: cm_dhKeyIgnition Enter SNMP: usmDHKickstartTable is empty. Working in SNMP V1/2c Only NmAccess mode cm_snmpSendStdTraps: ttype 1, iftype 0, inform_enabled 1 cm_snmpSendStdTraps: ttype 3, iftype 127, inform_enabled 1
IGMP (25)
Displays IGMP status messages. Example:

Trying to synchronize ... Stopping IGMP. Sending IGMP Reset-ALL event to BPI Tuning to frequency 669000000Hz, (us 2 mode 2) Downstream Locked - Collecting Upstream Information Starting Ranging On Channel 2 SYNCHRONIZED - 669000000 Hz , ucd 2 Trying to register through CMTS... DHCP - parameters acquired Time of day - retrieved Registration file - downloaded HPL: Parsing DOCSIS Support capabilities REGISTRATION COMPLETE - MODEM IS ACTIVE IGMP: Starting IGMP task, only 224.0.0.1 is open. Working in SNMP V1/2c Only NmAccess mode
SECURITY (26)
Displays security information, including: Security operations messages Security status messages CM certication validation CA certication information CVC information Public key information
ALL (27) TURBODOX (28)
Displays all reports.
Application specic.
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Chapter 6
APPLICATION (29)
Application specic. Application refers to the MTA. Enabling allows the user to turn on MTA-specic report levels. See replevel on page 405.
7
A
A records, DNS 67 accept, CallP sub-mode commands 329 access, troubleshooting interface, controlling 134 accessing CLI through SSH 141 CLI through Telnet 140 web-based interface 134 accesstime, Certicate parameters sub-menu commands 465 acqrange, RF sub-mode commands 205 adcdump, Debug sub-menu commands 450 addcpe, Modem conguration sub-menu commands 425 addFilter, Debug sub-menu commands 441 ADVANCE PHY (6), Report levels description, debug messages 475 advanced screens 118 alarm Call Agent Loss of Communications 4 PacketCable provisioning 7 Power Supply Telemetry 5 SIP Authentication Failure 7 SIP General Failure 8 SIP Network Failure 9 SIP Proxy Loss of Communications 8 SIP Registration Timeout 8 Telemetry sub-mode commands 218 Voice Line Failure 6 Voice Line Total Failure 6 ALL (27), Report levels description, debug messages 489 all troubleshooting information, display 225 all_off, Display sub-mode commands 220 all_on, Display sub-mode commands 220 allocChannel, DSP sub-mode commands 286 alt_table, System sub-mode commands 243 APPLICATION (29), Report levels description, debug messages 490 arris_ts, Log sub-mode commands 189 arrisCmDevClientSeed, MIB 134 arrisCmDevCLITimeout, MIB 249 arrisCmDevDEAControl, MIB 53 arrisCmDevDhcpCmCongFile, MIB 54 arrisCmDevDhcpCmGatewayIpAddr, MIB 54 arrisCmDevDhcpCmIpAddr, MIB 54 arrisCmDevDhcpCmSubNetMask, MIB 54 arrisCmDevDhcpCmTimeOffset, MIB 55 arrisCmDevDhcpLeaseTimeRemaining, MIB 55 arrisCmDevDhcpNoSvcImpact, MIB 3334 arrisCmDevDhcpPrimaryDhcpServerIpAddr, MIB 54 arrisCmDevDhcpPrimaryTeleDhcpSvr, MIB 55
Index
arrisCmDevDhcpSecondaryTeleDhcpSvr, MIB 55 arrisCmDevDhcpServerEnable, MIB 53, 90 arrisCmDevDhcpServerState, MIB 53, 90 arrisCmDevDhcpState, MIB 54 arrisCmDevDhcpTftpSvrIpAddr, MIB 54 arrisCmDevDhcpTimeSvrIpAddr, MIB 55 arrisCmDevDhcpTimeUntilRebind, MIB 55 arrisCmDevDhcpTimeUntilRenew, MIB 55 arrisCmDevEnableDocsis20, MIB 53 arrisCmDevEnableLoggingPersistence, MIB 185 arrisCmDevHttpAdvLink, MIB 134 arrisCmDevHttpClientSeed, MIB 54, 179 arrisCmDevHttpLanAccess, MIB 53, 134135 arrisCmDevHttpWanAccess, MIB 54, 134135 arrisCmDevLastHwResetReason, MIB 52, 108 arrisCmDevMib, MIB 107 arrisCmDevModemFeatureSwitch, MIB 53 arrisCmDevOperationalSetup, MIB 107 arrisCmDevProvMethodIndicator, MIB 53 arrisCmDevRegistrationState, MIB 51 arrisCmDevReportLevelsMasterOff, MIB 107 arrisCmDevResetReasonLogDisable, MIB 52, 109 arrisCmDevResetReasonLogTable, MIB 52, 108, 191 arrisCmDevRestoreNvmFactoryDefault, MIB 91 arrisCmDevSSHAllow, MIB 139 arrisCmDevSSHEnable, MIB 139 arrisCmDevSwAdminStatus, MIB 31, 52 arrisCmDevSwFilename, MIB 52 arrisCmDevSwImageBuildTime, MIB 51 arrisCmDevSwImageName, MIB 51 arrisCmDevSwTable, MIB 52 arrisCmDevTelnetAllow, MIB 139 arrisCmDevTelnetEnable, MIB 139 arrisCmDevTurboDoxEnable, MIB 55 arrisCmDevWanIsolationState, MIB 51 arrisCmDhcpOption51Override, MIB 268 arrisDevMtaVqmEnableRemote, MIB 161 arrisMtaCfgRTPDynPortEnd, MIB 81 arrisMtaCfgRTPDynPortStart, MIB 80 arrisMtaDevActiveConnections, MIB 74 arrisMtaDevBase, MIB 87 arrisMtaDevBatteryChargerFWRev, MIB 72 arrisMtaDevBatteryEprom, MIB 73 arrisMtaDevBatteryLastStateChange, MIB 72 arrisMtaDevBatteryOperState, MIB 72 arrisMtaDevBatteryOperSubState, MIB 73 arrisMtaDevBatteryOrderingCode, MIB 72 arrisMtaDevCallStatsAvgJitter, MIB 87 arrisMtaDevCallStatsAvgJitter.2, MIB 86 arrisMtaDevCallStatsAvgLatency, MIB 87 arrisMtaDevCallStatsEndPntOpStatus, MIB 87 arrisMtaDevCallStatsEntry, MIB 84
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Chapter 7
arrisMtaDevCallStatsHookStatus, MIB 87 arrisMtaDevCallStatsLineSubState, MIB 73 arrisMtaDevCallStatsMaxJitter, MIB 87 arrisMtaDevCallStatsRtpPercentPktsLost, MIB 86 arrisMtaDevCallStatsRtpRxPkts, MIB 86 arrisMtaDevCallStatsRtpTxPkts, MIB 86 arrisMtaDevCallStatsSLICStatus, MIB 87 arrisMtaDevClearDHCPLog, MIB 75 arrisMtaDevClearMGCPLog, MIB 75 arrisMtaDevControl, MIB 84 arrisMtaDevCustomJitterBufferEnabled, MIB 79 arrisMtaDevCustomMaxJitterBuffer, MIB 80 arrisMtaDevCustomMinJitterBuffer, MIB 80 arrisMtaDevCustomNomJitterBuffer, MIB 80 arrisMtaDevDhcp, MIB 77 arrisMtaDevDhcpKerberosRealmFqdn, MIB 78 arrisMtaDevDhcpLeaseTimeRemaining, MIB 77 arrisMtaDevDhcpMtaCongFile, MIB 77 arrisMtaDevDhcpMtaGatewayIpAddr, MIB 77 arrisMtaDevDhcpMtaIpAddr, MIB 77 arrisMtaDevDhcpMtaIpFQDN, MIB 77 arrisMtaDevDhcpMtaSubNetMask, MIB 77 arrisMtaDevDhcpOfferedLeaseTime, MIB 55, 77 arrisMtaDevDhcpOptionOverride, MIB 268 arrisMtaDevDhcpPktcOptionId, MIB 78 arrisMtaDevDhcpPrimaryDhcpSvrIpAddr, MIB 77 arrisMtaDevDhcpPrimaryDNSSvrIpAddr, MIB 77 arrisMtaDevDhcpProvTimer, MIB 78 arrisMtaDevDhcpRequestTgt, MIB 78 arrisMtaDevDhcpSecondaryDhcpSvrIpAddr, MIB 77 arrisMtaDevDhcpSecondaryDNSSvrIpAddr, MIB 77 arrisMtaDevDhcpSecTicketInvalid, MIB 78 arrisMtaDevDhcpState, MIB 77 arrisMtaDevDhcpSvcProviderSnmpEntity, MIB 78 arrisMtaDevDhcpTimeUntilRebind, MIB 78 arrisMtaDevDhcpTimeUntilRenew, MIB 77 arrisMtaDevDiagLoopForeignEmfTest, MIB 79 arrisMtaDevDiagLoopHazardousPotentialTest, MIB 79 arrisMtaDevDiagLoopIndex, MIB 79 arrisMtaDevDiagLoopLastResult, MIB 79, 148 arrisMtaDevDiagLoopReceiverOffHookTest, MIB 79 arrisMtaDevDiagLoopRequest, MIB 79, 149 arrisMtaDevDiagLoopResistiveFaultsTest, MIB 79 arrisMtaDevDiagLoopRingerTest, MIB 79 arrisMtaDevDiagLoopTable, MIB 78, 147, 149, 348 arrisMtaDevDiagLoopTime, MIB 79, 148 arrisMtaDevDocsQosParamUpSvcFlowSchedulingType, MIB 75 arrisMtaDevDocsQosParamUpSvcFlowSFID, MIB 74 arrisMtaDevDspCpsSetting, MIB 81, 294 arrisMtaDevDspHandleNonPhaseReversedTone, MIB 80 arrisMtaDevEchoCancellerTailLength, MIB 80 arrisMtaDevEnableCallpSigTrace, MIB 325 arrisMtaDevEnableCallSigLastMsgRpt, MIB 86, 88 arrisMtaDevEnableCallStatsSyslogRpt, MIB 8788 arrisMtaDevEnableDHCPLog, MIB 75 arrisMtaDevEnableIndexTenEleven, MIB 81 arrisMtaDevEnableMGCPLog, MIB 75 arrisMtaDevEndPntDialingMethod, MIB 110 arrisMtaDevEndPntRingingWaveform, MIB 72 arrisMtaDevEventHideFQDNAndIPAddress, MIB 113 arrisMtaDevEventHideFQDNandIPAddress, MIB 74, 81 arrisMtaDevGainControl, MIB 309 arrisMtaDevInterfaceIndex, MIB 74 arrisMtaDevLastCallEndTime, MIB 78, 85 arrisMtaDevLastCallStartTime, MIB 78, 85 arrisMtaDevLineCard, MIB 73 arrisMtaDevLoopVoltageMaintTimeout, MIB 73 arrisMtaDevLoopVoltagePolicy, MIB 2829, 72 arrisMtaDevLoopVoltageResetTimeout, MIB 29, 73 arrisMtaDevMaxCpeAllowed, MIB 74 arrisMtaDevNetworkAccess, MIB 74
arrisMtaDevPktcDevEvEndpointName, MIB 74 arrisMtaDevPwrSupplyBatteryTest, MIB 72 arrisMtaDevPwrSupplyDataShutdownTime, MIB 72 arrisMtaDevPwrSupplyEnableDataShutdown, MIB 7273 arrisMtaDevPwrSupplyEnableDataShutdownTime, MIB 73 arrisMtaDevPwrSupplyHighestTemperature, MIB 75 arrisMtaDevPwrSupplyHighestTemperatureClear, MIB 76 arrisMtaDevPwrSupplyHighestTemperatureTime, MIB 75 arrisMtaDevPwrSupplyLowBatteryThresh, MIB 16 arrisMtaDevPwrSupplyOverTempAlarmControl, MIB 75, 123 arrisMtaDevPwrSupplyOverTempAlarmThreshold, MIB 5, 75 arrisMtaDevPwrSupplyReplaceBatThresh, MIB 16 arrisMtaDevPwrSupplyTemperature, MIB 75 arrisMtaDevQosMode, MIB 75 arrisMtaDevResetCallStats, MIB 78, 8485 arrisMtaDevRestoreNvmFactoryDefault, MIB 91 arrisMtaDevRtpPercentPktsLostTotal, MIB 8485 arrisMtaDevRtpPktsLostTotal, MIB 78, 85 arrisMtaDevRtpRxPktsTotal, MIB 8485 arrisMtaDevRtpTxPktsTotal, MIB 84 arrisMtaDevRTPTxQueueSize, MIB 80 arrisMtaDevSignalingAvgLatency, MIB 8485 arrisMtaDevSignalingLastMsg1, MIB 86 arrisMtaDevSignalingLastMsg16, MIB 86 arrisMtaDevSignalingRxNAKCnt, MIB 8485 arrisMtaDevSignalingRxNoACKCnt, MIB 8485 arrisMtaDevSignalingRxSuccessfulMsgCnt, MIB 8485 arrisMtaDevSignalingTxNAKCnt, MIB 8485 arrisMtaDevSignalingTxSuccessfulMsgCnt, MIB 8485 arrisMtaDevTDDReportToCMS, MIB 81 arrisMtaDevTFTPServerAddrOverrideFQDN, MIB 28 arrisMtaDevTrace, MIB 84 arrisMtaDevVbdOverwriteLineBitmap, MIB 81 arrisMtaDevVbdOverwriteMaxJitterBuffer, MIB 81 arrisMtaDevVbdOverwriteMinJitterBuffer, MIB 81 arrisMtaDevVbdOverwriteNomJitterBuffer, MIB 81 arrisMtaDevVPJitterBufferMode, MIB 79 arrisMtaDevVPMaxJitterBuffer, MIB 79 arrisMtaDevVPNomJitterBuffer, MIB 79 arrisMtaDevVqm, MIB 76 arrisMtaDevVqmCallNumberIdentier, MIB 76, 163 arrisMtaDevVqmCallNumberIdentierLastCall, MIB 76, 163 arrisMtaDevVqmCallNumberIds, MIB 76 arrisMtaDevVqmCallNumberTable, MIB 76, 163 arrisMtaDevVqmClear, MIB 169 arrisMtaDevVqmEnable, MIB 162 arrisMtaDevVqmEnableRemote, MIB 77, 162 arrisMtaDevVqmHistorySize, MIB 76, 162 arrisMtaDevVqmLine, MIB 76, 163, 169 arrisMtaDevVqmMetricTable, MIB 76, 163164 arrisMtaDevVqmMetricValues, MIB 76 arrisMtaDevVqmThresholdEnable, MIB 3536, 76, 169 arrisMtaDevVqmThresholds, MIB 77, 169 association database, IPsec security 335 attenuation, RF sub-mode commands 204 Authentication Failure, alarm, SIP 7 authinfo, BPI parameters sub-menu commands 460 authreply, BPI parameters sub-menu commands 460 authrequest, BPI parameters sub-menu commands 461 authreset, BPI parameters sub-menu commands 463 authstats, BPI parameters sub-menu commands 463 auto_osi, CallP sub-mode commands 327 automatic OSI generation 327
B
backoff, RF sub-mode commands 208 bad_map, System sub-mode commands 247 bankstatus, Flash sub-mode commands 195 battery charger, display status 217 mismatch 92, 116
Index
493
over-temperature protection 5, 218 eMTA 16 verify EPROM checksums 218 bbif, Power sub-mode commands 198 bert, RF sub-mode commands 208 bist, Power sub-mode commands 199 BLP (9), Report levels description, debug messages 477 boarddiag, Debug sub-menu commands 450 BPI sub-menu 459 commands, authinfo 460 commands, authreply 460 commands, authrequest 461 commands, authreset 463 commands, authstats 463 commands, keyreply 461 commands, keyrequest 461 commands, mapreply 462 commands, maprequest 462 bpi_debug, System sub-mode commands 249 BRIDGE (17), Report levels description, debug messages 483 buf_store, CallP sub-mode commands 324 buffer Log sub-mode commands 190 override, jitter 294 print 190 signaling 324
C
ca_task Sub-Mode, CallP sub-mode commands 334 cca, CallP sub-mode commands 334 oca, CallP sub-mode commands 334 cable modem status screen 111 cable_netpool, System sub-mode commands 244 CABLENET (16), Report levels description, debug messages 483 cadence, ring 323 cadences, displaying ring 327 cal_dump, Linecard sub-mode commands 356 Call Agent Loss of Communications, alarm 4 caller ID test 323 CallP switch 122 display 233 logs, clear 41 logs, display 3839 logs, enable 38 message trace logs 37 service ow information, display 242 commands 303 commands, accept 329 commands, auto_osi 327 commands, buf_store 324 commands, ca_task Sub-Mode 334 commands, ca_task sub-mode, cca 334 commands, ca_task sub-mode, oca 334 commands, callpClrLog 307 commands, callpDispLog 306 commands, callpEnblLog 306 commands, change_ne 309 commands, check 329 commands, chg_alink 322 commands, chg_polarity 322 commands, chg_power 323 commands, chg_state 322 commands, chst 305 commands, cid 323 commands, conn_rec 314 commands, cpq 320 commands, ddly 325 commands, dds 303
commands, debug_ags 326 commands, dlid 306 commands, dlr 304 commands, dmon 311 commands, dmq 304 commands, dsp_reset 324 commands, dsp2cp Sub-Mode 332 commands, dsp2cp sub-mode, cid 333 commands, dsp2cp sub-mode, cng 333 commands, dsp2cp sub-mode, dig 332 commands, dsp2cp sub-mode, faxcd 333 commands, dsp2cp sub-mode, mod 332 commands, dsp2cp sub-mode, ms 334 commands, dsp2cp sub-mode, v21 333 commands, dst 305 commands, dtmf 310 commands, eoc_stats 324 commands, etsi 324 commands, ftrsw 309 commands, is 326 commands, lc2cp Sub-Mode 331 commands, lc2cp sub-mode, sh 332 commands, lc2cp sub-mode, offhk 332 commands, lc2cp sub-mode, onhk 332 commands, lc2cp sub-mode, rng 332 commands, lcquery 321 commands, lineInfo 321 commands, mdfy_rtp 325 commands, mgcp 308 commands, oos 326 commands, parser 320 commands, ppmtc2cp sub-mode 330 commands, ppmtc2cp sub-mode, country 330 commands, ppmtc2cp sub-mode, fail 331 commands, ppmtc2cp sub-mode, is 330 commands, ppmtc2cp sub-mode, nosync 330 commands, ppmtc2cp sub-mode, ok 331 commands, ppmtc2cp sub-mode, oos 330 commands, ppmtc2cp sub-mode, reg 330 commands, qos2cp sub-mode 329 commands, qos2cp_sub-mode, qos 329 commands, ring 321 commands, rng_cad 327 commands, rtcp_info 318 commands, scwidTest 323 commands, sec 319 commands, set_cadence 323 commands, setgain 309 commands, sig_trace 325 commands, sip_callleg 328 commands, sip_error 328 commands, sip_ftr 328 commands, sip_reg 328 commands, sip_subs 328 commands, sip_trans 328 commands, tcid_rec 317 commands, tones 325 commands, trace 307 commands, vmwi 324 callp, System sub-mode commands 233 callp_cp, top-level commands 183 callpClrLog, CallP sub-mode commands 307 callpDispLog, CallP sub-mode commands 306 callpEnblLog, CallP sub-mode commands 306 CallP/QoS Statistics screen 126 CATV log 24 relay 210 catvio, RF sub-mode commands 210 cca, CallP sub-mode commands, ca_task sub-mode 334 cerreset, Debug sub-menu commands 439
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Chapter 7
Certicate sub-menu 463 commands, accesstime 465 commands, cmcert 465 commands, cw19reset 464 commands, destroymfgcert 469 commands, dltelrootcert 472 commands, mfgcert 466 commands, mtacert 469 commands, mtafgcert 470 commands, resetaccesstime 468 commands, resetmfgcert 469 commands, rootpublickey 468 commands, status 464 commands, telrootcert 470 change_ne, CallP sub-mode commands 309 changing the password seed 179 chanstep, RF sub-mode commands 210 chargepoint, RF sub-mode commands 209 chargepump2, RF sub-mode commands 209 charger, display status, battery 217 check, CallP sub-mode commands 329 checklock, Flash sub-mode commands 196 checksums, battery, verify EPROM 218 chg_alink, CallP sub-mode commands 322 chg_polarity, CallP sub-mode commands 322 chg_power, CallP sub-mode commands 323 chg_state, CallP sub-mode commands 322 chgpump, RF sub-mode commands 214 chgrStatus, Telemetry sub-mode commands 217 chkmac, Wireless Router Module sub-mode commands 393 chst, CallP sub-mode commands 305 cid, CallP CallP sub-mode commands 323 CallP sub-mode commands, dsp2cp sub-mode 333 classication, Modem conguration sub-menu commands 425 classiers, Quality of service sub-menu commands 418 clear CallP logs 41 CM DHCP log 275 CM DHCP log 262, 272 DHCP logs 41, 259 MTA DHCP logs 274 Voice Quality Monitoring metrics 267 clear_stats, Security sub-mode commands 339 clearcw, RF sub-mode commands 208 clear-events, MTA sub-mode commands 265 clearing counters, end of call connection statistics 84 CLI interface 181 operating modes 181 SSH, accessing 141 Telnet, accessing 140 timeout, setting 249 cli_timeout, System sub-mode commands 249 CM DHCP log, clear 262, 272, 275 DHCP log, display 261, 271 DHCP log, enable 261, 271 DHCP Log screen 129 DHCP logging, enable 274 DHCP logs, display 275 DHCP parameters, display 242, 259 Report levels description, debug messages 487 startup sequence, LED patterns 106 states 114 commands 268 commands, cmClearLog 272 commands, cmDevFtrSw 271 commands, cmDhcpACK 268 commands, cmDispLog 271 commands, cmEnableLog 271
cm, top-level commands 183 cm_cong, System sub-mode commands 235 cm_ifData, System sub-mode commands 234 cmcert, Certicate parameters sub-menu commands 465 cmClearLog CM sub-mode commands 272 DHCP sub-mode commands 275 MTA sub-mode commands 262 cmDevFtrSw, CM sub-mode commands 271 cmDhcpACK CM sub-mode commands 268 DHCP sub-mode commands 274 MTA sub-mode commands 259 cmDispLog CM sub-mode commands 271 DHCP sub-mode commands 275 MTA sub-mode commands 261 cmEnableLog CM sub-mode commands 271 DHCP sub-mode commands 274 MTA sub-mode commands 261 cmstatus, RF sub-mode commands 201 cng, CallP sub-mode commands, dsp2cp sub-mode 333 co, top-level commands 184 codec, Power sub-mode commands 200 codex, MTA sub-mode commands 263 collectmap, Debug sub-menu commands 431 command, repeat last 410 commands accept, CallP sub-mode 329 accesstime, Certicate parameters sub-menu 465 acqrange, RF sub-mode 205 adcdump, Debug sub-menu 450 addcpe, Modem conguration sub-menu 425 addFilter, Debug sub-menu 441 alarm, Telemetry sub-mode 218 all_off, Display sub-mode 220 all_on, Display sub-mode 220 allocChannel, DSP sub-mode 286 alt_table, System sub-mode 243 arris_ts, Log sub-mode 189 attenuation, RF sub-mode 204 authinfo, BPI parameters sub-menu 460 authreply, BPI parameters sub-menu 460 authrequest, BPI parameters sub-menu 461 authreset, BPI parameters sub-menu 463 authstats, BPI parameters sub-menu 463 auto_osi, CallP sub-mode 327 backoff, RF sub-mode 208 bad_map, System sub-mode 247 bankstatus, Flash sub-mode 195 bbif, Power sub-mode 198 bert, RF sub-mode 208 bist, Power sub-mode 199 boarddiag, Debug sub-menu 450 bpi_debug, System sub-mode 249 buf_store, CallP sub-mode 324 buffer, Log sub-mode 190 ca_task Sub-Mode, CallP sub-mode 334 ca_task sub-mode, cca, CallP sub-mode 334 ca_task sub-mode, oca, CallP sub-mode 334 cable_netpool, System sub-mode 244 cal_dump, Linecard sub-mode 356 CallP sub-mode 303 callp, System sub-mode 233 callpClrLog, CallP sub-mode 307 callpDispLog, CallP sub-mode 306 callpEnblLog, CallP sub-mode 306 catvio, RF sub-mode 210 cerreset, Debug sub-menu 439 change_ne, CallP sub-mode 309 chanstep, RF sub-mode 210
Index
495
chargepoint, RF sub-mode 209 chargepump2, RF sub-mode 209 check, CallP sub-mode 329 checklock, Flash sub-mode 196 chg_alink, CallP sub-mode 322 chg_polarity, CallP sub-mode 322 chg_power, CallP sub-mode 323 chg_state, CallP sub-mode 322 chgpump, RF sub-mode 214 chgrStatus, Telemetry sub-mode 217 chst, CallP sub-mode 305 cid, CallP sub-mode 323 classication, Modem conguration sub-menu 425 classiers, Quality of service sub-menu 418 clear_stats, Security sub-mode 339 clearcw, RF sub-mode 208 clear-events, MTA sub-mode 265 cli_timeout, System sub-mode 249 CM sub-mode 268 cm_cong, System sub-mode 235 cm_ifData, System sub-mode 234 cmcert, Certicate parameters sub-menu 465 cmClearLog, CM sub-mode 272 cmClearLog, DHCP sub-mode 275 cmClearLog, MTA sub-mode 262 cmDevFtrSw, CM sub-mode 271 cmDhcpACK, CM sub-mode 268 cmDhcpACK, DHCP sub-mode 274 cmDhcpACK, MTA sub-mode 259 cmDispLog, CM sub-mode 271 cmDispLog, DHCP sub-mode 275 cmDispLog, MTA sub-mode 261 cmEnableLog, CM sub-mode 271 cmEnableLog, DHCP sub-mode 274 cmEnableLog, MTA sub-mode 261 cmstatus, RF sub-mode 201 codec, Power sub-mode 200 codex, MTA sub-mode 263 collectmap, Debug sub-menu 431 comStats, Telemetry sub-mode 219 concat, Modem conguration sub-menu 425 cong, DSP sub-mode 285 cong, Main menu 398 cong, MTA sub-mode 253 confurl, MTA sub-mode 262 conn_rec, CallP sub-mode 314 cpes, Show parameters sub-menu 454 cpmac, Debug sub-menu 435 cpq, CallP sub-mode 320 cps, DSP sub-mode 294 cpuPerform, Debug sub-menu 441 customjitter, DSP sub-mode 295 custommax, DSP sub-mode 295 custommin, DSP sub-mode 295 customnom, DSP sub-mode 295 cw19reset, Certicate parameters sub-menu 464 cycle, Display sub-mode 220 dadbg base, DSP sub-mode 282 dadbg chan, DSP sub-mode 282 dadbg chan_alloc_order, DSP sub-mode 282 dadbg dnld, DSP sub-mode 281 dadbg image, DSP sub-mode 281 dadbg overlay_pcm_lbrc, DSP sub-mode 282 dadbg sec_alloc, DSP sub-mode 282 dadbg sec_cong, DSP sub-mode 282 dadbg sec_show, DSP sub-mode 283 dadbg usage, DSP sub-mode 281 Datapath sub-mode 357 date, Security sub-mode 343 dbd, Debug sub-menu 443 dccrequest, Modem initiated tests sub-menu 414 dccsendack, Modem initiated tests sub-menu 414
ddly, CallP sub-mode 325 dds, CallP sub-mode 303 debug_ags, CallP sub-mode 326 default, Log sub-mode 186 default, Modem conguration sub-menu 426 delay, RF sub-mode 208 deprovision, Linecard sub-mode 345 derotbw, RF sub-mode 205 des, Power sub-mode 199 destroymfgcert, Certicate parameters sub-menu 469 detect_tone, DSP sub-mode 294 device, Flash sub-mode 193 devparms, MTA sub-mode 253 dexc, Log sub-mode 189 dfreq, RF sub-mode 203 DHCP sub-mode 272 dhcp, System sub-mode 240 dhcpPkts, System sub-mode 242 dhcpserve, Show parameters sub-menu 458 diag, Linecard sub-mode 345 diagForce, Linecard sub-mode 346 dimdbg dump, DSP sub-mode 278 dimdbg msg, DSP sub-mode 279 dimdbg opt, DSP sub-mode 276 dimdbg poll stats, DSP sub-mode 279 dimdbg power, DSP sub-mode 280 dimdbg prof_dene, DSP sub-mode 279 dimdbg set_poll, DSP sub-mode 279 dimdbg set_voice_poll, DSP sub-mode 279 dimdbg show_reection_page, DSP sub-mode 280 dimdbg stats, DSP sub-mode 277 dimdbg tcids, DSP sub-mode 278 dimdbg test_poll_period, DSP sub-mode 279 dimdbg ver, DSP sub-mode 276 disFQDN, MTA sub-mode 252 display, Log sub-mode 186 Display sub-mode 220 dlid, CallP sub-mode 306 dlr, CallP sub-mode 304 dltelrootcert, Certicate parameters sub-menu 472 dmac, Debug sub-menu 438 dmc, Debug sub-menu 445 dml, Debug sub-menu 450 dmon, CallP sub-mode 311 dmq, CallP sub-mode 304 docbrg, Power sub-mode 200 docpll, Power sub-mode 201 download, DSP sub-mode 285 download Sub-Mode, Flash sub-mode 197 dr, Debug sub-menu 444 dresults, Linecard sub-mode 346 dsa, Modem initiated tests sub-menu 412 dsavg, RF sub-mode 207 dsc, Modem initiated tests sub-menu 412 dsd1sf, Modem initiated tests sub-menu 412 dsd2sf, Modem initiated tests sub-menu 413 dsdmaring, Show parameters sub-menu 457 dsdmem, Debug sub-menu 447 dsimdbg select, DSP sub-mode 283 dsimdbg show, DSP sub-mode 283 dslock, Modem initiated tests sub-menu 415 dsp, Power sub-mode 199 DSP sub-mode 276 dsp tone, DSP sub-mode 285 dsp_reset, CallP sub-mode 324 dsp2cp Sub-Mode, CallP sub-mode 332 dsp2cp sub-mode, cid, CallP sub-mode 333 dsp2cp sub-mode, cng, CallP sub-mode 333 dsp2cp sub-mode, dig, CallP sub-mode 332 dsp2cp sub-mode, faxcd, CallP sub-mode 333 dsp2cp sub-mode, mod, CallP sub-mode 332 dsp2cp sub-mode, ms, CallP sub-mode 334
496
Chapter 7
dsp2cp sub-mode, v21, CallP sub-mode 333 dsring, Debug sub-menu 443 dst, CallP sub-mode 305 dstatus, RF sub-mode 202 dsx, Modem initiated tests sub-menu 413 dsxparam, Main menu 406 dtmf, CallP sub-mode 310 dump, Debug sub-menu 437 dump, RF sub-mode 204 dumpVoice, Datapath sub-mode 358 echo, DSP sub-mode 288 echo_stat, DSP sub-mode 292 echotail, DSP sub-mode 289 ecpath_coeff, DSP sub-mode 293 !elog, Log sub-mode 191 emac0, Power sub-mode 200 emac_netpool, System sub-mode 245 emac1, Power sub-mode 200 emif, Power sub-mode 199 emifGetAll, Debug sub-menu 450 emifGetMaster, Debug sub-menu 450 emifSetAll, Debug sub-menu 450 emifSetMaster, Debug sub-menu 450 enableidle, Linecard sub-mode 356 end_table, System sub-mode 243 endpnt-status, MTA sub-mode 263 eoc_stats, CallP sub-mode 324 ephy, Power sub-mode 200 ephysetTxParams, Debug sub-menu 442 eprom, Telemetry sub-mode 218 equadump, Debug sub-menu 432 erase_tkts, Security sub-mode 341 err_stat, DSP sub-mode 290 errors, Linecard sub-mode 351 eth_dump, System sub-mode 246 ethiwrite, Debug sub-menu 449 ethmode, Debug sub-menu 449 ethpower, Debug sub-menu 449 ethrread, Debug sub-menu 449 ethSetMode, Debug sub-menu 442 ethTxThreshold, Debug sub-menu 449 ethwrite, Debug sub-menu 448 etsi, CallP sub-mode 324 events, MTA sub-mode 264 events, System sub-mode 236 exc, Log sub-mode 189 exponent, RF sub-mode 209 fcompare, RF sub-mode 214 feccheck, RF sub-mode 209 ash, Display sub-mode 220 ash, Log sub-mode 187 ashinfo, Flash sub-mode 192 ashtmr, Linecard sub-mode 356 dump, Log sub-mode 188 foreground, Log sub-mode 190 freeChannel, DSP sub-mode 286 freqcache, Show parameters sub-menu 458 freqoffset, RF sub-mode 214 ftrsw, CallP sub-mode 309 ftrsw, MTA sub-mode 255 ftrsw, System sub-mode 237 gain, RF sub-mode 204 gain_req, DSP sub-mode 293 genev, Modem initiated tests sub-menu 414 gequthresh, Debug sub-menu 439 getSig, MTA sub-mode 263 goto, Main menu 408 gpio, Power sub-mode 198 gvenev, Modem initiated tests sub-menu 414 hdlc, Power sub-mode 199 hitempbatsd, Telemetry sub-mode 219 hook, Linecard sub-mode 350
http_all, System sub-mode 225 hwcounters, Main menu 400 i2c, Power sub-mode 198 iconverter, RF sub-mode 214 idle, Linecard sub-mode 350 igmpdb, Show parameters sub-menu 454 igmpdelete, Modem initiated tests sub-menu 413 igmpjoin, Modem initiated tests sub-menu 413 igmpstart, Modem conguration sub-menu 426 Inet sub-mode 216 inetstatus, Inet sub-mode 216 info, DSP sub-mode 295 info, Security sub-mode 334 ipcable, Main menu 402 iplters, Show parameters sub-menu 455 ip-parms, MTA sub-mode 252 ipsec_db, Security sub-mode 337 ipsec_sad, Security sub-mode 335 ipsec_spd, Security sub-mode 336 ipsec_stats, Security sub-mode 339 is, CallP sub-mode 326 isrdump, Debug sub-menu 447 jittermode, DSP sub-mode 287 keyreply, BPI parameters sub-menu 461 keyrequest, BPI parameters sub-menu 461 lanstatus, Show parameters sub-menu 456 lc2cp Sub-Mode, CallP sub-mode 331 lc2cp sub-mode, sh, CallP sub-mode 332 lc2cp sub-mode, offhk, CallP sub-mode 332 lc2cp sub-mode, onhk, CallP sub-mode 332 lc2cp sub-mode, rng, CallP sub-mode 332 lcquery, CallP sub-mode 321 lcstatus, Linecard sub-mode 354 level_stat, DSP sub-mode 291 Linecard sub-mode 344 lineInfo, CallP sub-mode 321 list, Debug sub-menu 445 llclters, Show parameters sub-menu 455 Log sub-mode 186 loopc, Linecard sub-mode 349 looprx, DSP sub-mode 289 looptx, DSP sub-mode 289 lpdemo, Linecard sub-mode 348 lpdiag, Linecard sub-mode 347 lpdiagForce, Linecard sub-mode 347 lpresults, Linecard sub-mode 348 mac_lter, System sub-mode 247 macaddr, Main menu 402 mac-addr, MTA sub-mode 252 macread, Debug sub-menu 434 macwrite, Debug sub-menu 434 Main menu 397 mapdata, Debug sub-menu 435 mapreply, BPI parameters sub-menu 462 maprequest, BPI parameters sub-menu 462 master_off, Log sub-mode 190 maxjitter, DSP sub-mode 288 maxtxgain, RF sub-mode 211 mdfy_rtp, CallP sub-mode 325 mdio, Power sub-mode 200 mem_pools, System sub-mode 247 MEM_stats, Security sub-mode 339 mfgcert, Certicate parameters sub-menu 466 mft_close, DSP sub-mode 293 mft_open, DSP sub-mode 293 mgcp, CallP sub-mode 308 mipsBrgGet, Debug sub-menu 450 mipsBrgSet, Debug sub-menu 450 mmb, Debug sub-menu 448 mml, Debug sub-menu 450 mmw, Debug sub-menu 448 mode, Datapath sub-mode 358
Index
497
modulation, RF sub-mode 204 Module sub-mode 249 module_table, Module sub-mode 249 monitorphy, Main menu 404 monMib-ctrls, MTA sub-mode 265 ms2byte, Debug sub-menu 448 mt2050, RF sub-mode 211 mt2060, RF sub-mode 215 mt2060adc, RF sub-mode 215 mt2064, RF sub-mode 212 mt64agc, RF sub-mode 213 mt64dc, RF sub-mode 213 mt64w, RF sub-mode 212 mt6w, RF sub-mode 216 MTA sub-mode 251 mta_cong, System sub-mode 237 mta_device, System sub-mode 239 mta_ifData, System sub-mode 240 mtacert, Certicate parameters sub-menu 469 mtaClearLog, DHCP sub-mode 274 mtaClearLog, MTA sub-mode 259 mtaDhcpACK, DHCP sub-mode 272 mtaDhcpACK, MTA sub-mode 255 mtaDispLog, DHCP sub-mode 273 mtaDispLog, MTA sub-mode 258 mtaEnableLog, DHCP sub-mode 273 mtaEnableLog, MTA sub-mode 258 mtafgcert, Certicate parameters sub-menu 470 mtlo, RF sub-mode 212 mtw, RF sub-mode 212 mtwlo, RF sub-mode 212 multicastlters, Show parameters sub-menu 455 ncdocsis_tables, Module sub-mode 250 nlplevel, DSP sub-mode 288 nomjitter, DSP sub-mode 287 num-endpnts, MTA sub-mode 262 nvmstatus, Flash sub-mode 194 objdump, Linecard sub-mode 345 oos, CallP sub-mode 326 opmode, Show parameters sub-menu 456 opt177, MTA sub-mode 255 opt51ovrd, MTA sub-mode 268 parser, CallP sub-mode 320 pcable_table, Module sub-mode 250 pci, Power sub-mode 198 pdma, Power sub-mode 199 perfMonitor, Debug sub-menu 441 pga, Power sub-mode 200 phs, Quality of service sub-menu 419 phystatus, Main menu 403 ping, Main menu 402 polarity, Linecard sub-mode 349 Power sub-mode 197 powerMode, Debug sub-menu 442 powerstat, Power sub-mode 197 ppmtc2cp sub-mode, CallP sub-mode 330 ppmtc2cp sub-mode, country, CallP sub-mode 330 ppmtc2cp sub-mode, fail, CallP sub-mode 331 ppmtc2cp sub-mode, is, CallP sub-mode 330 ppmtc2cp sub-mode, nosync, CallP sub-mode 330 ppmtc2cp sub-mode, ok, CallP sub-mode 331 ppmtc2cp sub-mode, oos, CallP sub-mode 330 ppmtc2cp sub-mode, reg, CallP sub-mode 330 precharge, Modem conguration sub-menu 428 protectoff, Modem initiated tests sub-menu 416 provision, Linecard sub-mode 345 provmethod, MTA sub-mode 255 provstate, MTA sub-mode 255 pscan, RF sub-mode 203 qamdetect, RF sub-mode 210 qos, System sub-mode 242 qos2cp sub-mode, CallP sub-mode 329
qos2cp_sub-mode, qos, CallP sub-mode 329 ram, Power sub-mode 199 range, System sub-mode 248 ratelimitinfo, Quality of service sub-menu 423 read, Debug sub-menu 435 read, Linecard sub-mode 344 read, RF sub-mode 201 real_root, Security sub-mode 340 reboot, Main menu 405 recong, DSP sub-mode 288 regdump, Linecard sub-mode 344 registration, System sub-mode 242 remFilter, Debug sub-menu 441 replevel, Main menu 405 replevel (repl), MTA sub-mode 251 reqCoding, DSP sub-mode 286 reqNullCoding, DSP sub-mode 286 reset_mta, Security sub-mode 341 resetaccesstime, Certicate parameters sub-menu 468 resetChrgr, Telemetry sub-mode 219 resetmfgcert, Certicate parameters sub-menu 469 resetMTA, MTA sub-mode 263 resetphy, RF sub-mode 210 restart, DSP sub-mode 293 restartphy, RF sub-mode 210 resume, Display sub-mode 220 RF sub-mode 201 rgenable, Modem conguration sub-menu 428 ring, CallP sub-mode 321 ring, Linecard sub-mode 348 ringfreq, Linecard sub-mode 354 rng_cad, CallP sub-mode 327 rom, Power sub-mode 199 rootpublickey, Certicate parameters sub-menu 468 rrdmp, Log sub-mode 191 rread, Linecard sub-mode 345 rtcp_info, CallP sub-mode 318 rtcp_info, DSP sub-mode 289 rtcpdbg, DSP sub-mode 284 rtpreset, Datapath sub-mode 359 rtpstats, Datapath sub-mode 359 rxtx_stat, DSP sub-mode 289 sar, Power sub-mode 198 scanfreq, RF sub-mode 211 scanmode, Main menu 406 scanmode, RF sub-mode 208 scanreset, Modem conguration sub-menu 426 scc, Power sub-mode 200 scwidTest, CallP sub-mode 323 sec, CallP sub-mode 319 sec_display, Security sub-mode 341 Security sub-mode 334 security, System sub-mode 241 sequthresh, Debug sub-menu 439 serial, System sub-mode 248 serviceow, Quality of service sub-menu 420 set, Inet sub-mode 216 set_cadence, CallP sub-mode 323 setgain, CallP sub-mode 309 sethighDA, Debug sub-menu 440 sethighthr, Debug sub-menu 443 setif1, RF sub-mode 216 setlowDA, Debug sub-menu 440 setopmode, Modem conguration sub-menu 426 setTestCnf, Debug sub-menu 443 setthrenable, Debug sub-menu 443 setvp, DSP sub-mode 287 shFilter, Debug sub-menu 441 sig_trace, CallP sub-mode 325 sip_callleg, CallP sub-mode 328 sip_error, CallP sub-mode 328 sip_ftr, CallP sub-mode 328
498
Chapter 7
sip_reg, CallP sub-mode 328 sip_subs, CallP sub-mode 328 sip_trans, CallP sub-mode 328 sm_debug, System sub-mode 249 snmpadduser, Modem initiated tests sub-menu 413 spoonglters, Show parameters sub-menu 455 spurcan, RF sub-mode 215 spurhunt, RF sub-mode 207 spy, DSP sub-mode 284 sread, Debug sub-menu 438 ssd_update, Display sub-mode 220 state, DSP sub-mode 286 state, Linecard sub-mode 353 stats, Datapath sub-mode 357 status, Certicate parameters sub-menu 464 status, Main menu 406 subopt3ovrd, MTA sub-mode 268 susp, Datapath sub-mode 357 sweep, RF sub-mode 206 swrite, Debug sub-menu 439 symrate, RF sub-mode 204 sysinfo, System sub-mode 221 System sub-mode 221 tcid_rec, CallP sub-mode 317 tdm, Power sub-mode 200 Telemetry sub-mode 217 telrootcert, Certicate parameters sub-menu 470 temperature, RF sub-mode 206 template, Linecard sub-mode 352 term, Datapath sub-mode 358 test_root, Security sub-mode 340 ti_ts, Log sub-mode 190 timeofversion, Show parameters sub-menu 458 timestamp, Modem conguration sub-menu 428 tlmStatus, Telemetry sub-mode 217 tmr0, Power sub-mode 199 tmr1, Power sub-mode 199 toggle_concat, System sub-mode 247 togglecpe, Modem initiated tests sub-menu 414 tone, DSP sub-mode 286 tone, Linecard sub-mode 350 tones, CallP sub-mode 325 top, RF sub-mode 204 toss_as, Security sub-mode 341 toss_cms, Security sub-mode 341 toss_prov, Security sub-mode 341 trace, CallP sub-mode 307 trafc, DSP sub-mode 293 tune, RF sub-mode 203 tuner, Main menu 407 tuneroffset, RF sub-mode 211 txcorrect, RF sub-mode 209 txlimits, RF sub-mode 213 txqueue, Datapath sub-mode 359 uart0, Power sub-mode 198 uart1, Power sub-mode 198 ucd, Main menu 408 ufoffset, RF sub-mode 210 ufreq, RF sub-mode 203 uhpi, Power sub-mode 200 unalign, System sub-mode 246 uncong, DSP sub-mode 285 updisable, Modem initiated tests sub-menu 414 upstatus, Main menu 409 upstream, Debug sub-menu 442 usb, Power sub-mode 198 usbadmin, Debug sub-menu 436 usbcore, Power sub-mode 201 usbmode, Show parameters sub-menu 458 usbpll, Power sub-mode 201 usbread, Debug sub-menu 451 usbwrite, Debug sub-menu 451
usclassiers, Quality of service sub-menu 421 usdmem, Debug sub-menu 448 usdr, Debug sub-menu 448 usGrantIntGet, Debug sub-menu 449 usGrantIntSet, Debug sub-menu 449 uslock, Modem initiated tests sub-menu 415 usphs, Quality of service sub-menu 422 usppm, RF sub-mode 210 uspwrbypass, RF sub-mode 209 ussid, Quality of service sub-menu 422 ustables, Debug sub-menu 440 ustatus, RF sub-mode 202 v3list, Modem initiated tests sub-menu 416 vbat, Linecard sub-mode 354 vbdbitmap, DSP sub-mode 294 vbdmax, DSP sub-mode 295 vbdmin, DSP sub-mode 294 vbdnom, DSP sub-mode 295 vbstats, Datapath sub-mode 359 vlynq, Power sub-mode 201 vlynqclk, Power sub-mode 201 vlynqTest, Debug sub-menu 451 vmwi, CallP sub-mode 324 voltages, RF sub-mode 211 vp_stat, DSP sub-mode 291 vqClear, MTA sub-mode 267 vqLocEnable, MTA sub-mode 267 vqMetrics, MTA sub-mode 265 vqRemEnable, MTA sub-mode 267 wdt, Power sub-mode 198 wdtdisable, Modem conguration sub-menu 428 wlan_table, Module sub-mode 250 write, Debug sub-menu 436 write, Linecard sub-mode 344 write, RF sub-mode 201 xconnect, Linecard sub-mode 351 comStats, Telemetry sub-mode commands 219 concat, Modem conguration sub-menu commands 425 Concatenation 247 cong DSP sub-mode commands 285 Main menu commands 398 MTA sub-mode commands 253 conguration parameters, display signalling 263 Conguration Parameters screen 127 confurl, MTA sub-mode commands 262 conn_rec, CallP sub-mode commands 314 connection statistics clearing counters, end of call 84 device level, end of call 84 line level, end of call 86 monitoring end of call 84 constant power signal 294 controlling access, troubleshooting interface 134 controls, DTM602 90 counters, end of call connection statistics, clearing 84 country CallP sub-mode commands, ppmtc2cp sub-mode 330 template 70, 325 cpes, Show parameters sub-menu commands 454 cpmac, Debug sub-menu commands 435 cpq, CallP sub-mode commands 320 cps, DSP sub-mode commands 294 CPU (1), Report levels description, debug messages 473 cpuPerform, Debug sub-menu commands 441 customjitter, DSP sub-mode commands 295 custommax, DSP sub-mode commands 295 custommin, DSP sub-mode commands 295 customnom, DSP sub-mode commands 295 cw19reset, Certicate parameters sub-menu commands 464 cycle, Display sub-mode commands 220
Index
499
D
dadbg DSP sub-mode commands 282 DSP sub-mode commands 282 DSP sub-mode commands 282 DSP sub-mode commands 281 DSP sub-mode commands 281 DSP sub-mode commands 282 DSP sub-mode commands 282 DSP sub-mode commands 282 DSP sub-mode commands 283 DSP sub-mode commands 281 database, IPsec IPsec security association 335 IPsec security policy 336 Datapath sub-mode commands 357 dumpVoice 358 mode 358 rtpreset 359 rtpstats 359 stats 357 susp 357 term 358 txqueue 359 vbstats 359 date, Security sub-mode commands 343 dbd, Debug sub-menu commands 443 dccrequest, Modem initiated tests sub-menu commands 414 dccsendack, Modem initiated tests sub-menu commands 414 DCS 68 ddly, CallP sub-mode commands 325 dds, CallP sub-mode commands 303 debug DSP jitsim sub-mode 302 ADVANCE PHY (6), Report levels description 475 ALL (27), Report levels description 489 APPLICATION (29), Report levels description 490 BLP (9), Report levels description 477 BRIDGE (17), Report levels description 483 CABLENET (16), Report levels description 483 CM MESSAGES (22), Report levels description 487 CPU (1), Report levels description 473 DOWNSTREAM (11), Report levels description 478 DS SNIFFER (13), Report levels description 480 DSX (15), Report levels description 483 HARDWARE (4), Report levels description 474 IGMP (25), Report levels description 489 IP APPS (18), Report levels description 483 MAIN SM (20), Report levels description 486 MANAGEMENT (5), Report levels description 474 QOS (14), Report levels description 482 REGISTRATION (7), Report levels description 476 ROOT (21), Report levels description 487 RSA (23), Report levels description 488 SECURITY (26), Report levels description 489 SNMP (24), Report levels description 488 STATISTICS (19), Report levels description 485 SYNC (8), Report levels description 476 TCB (2), Report levels description 473 TSM (10), Report levels description 477 TURBODOX (28), Report levels description 489 UPSTREAM (3), Report levels description 474 US SNIFFER (12), Report levels description 479 Debug Off switch, Master 190 debug off switch, master 107 Debug sub-menu 429 commands, adcdump 450 commands, addFilter 441 commands, boarddiag 450 commands, cerreset 439 commands, collectmap 431
commands, cpmac 435 commands, cpuPerform 441 commands, dbd 443 commands, dmac 438 commands, dmc 445 commands, dml 450 commands, dr 444 commands, dsdmem 447 commands, dsring 443 commands, dump 437 commands, emifGetAll 450 commands, emifGetMaster 450 commands, emifSetAll 450 commands, emifSetMaster 450 commands, ephysetTxParams 442 commands, equadump 432 commands, ethiwrite 449 commands, ethmode 449 commands, ethpower 449 commands, ethrread 449 commands, ethSetMode 442 commands, ethTxThreshold 449 commands, ethwrite 448 commands, gequthresh 439 commands, isrdump 447 commands, list 445 commands, macread 434 commands, macwrite 434 commands, mapdata 435 commands, mipsBrgGet 450 commands, mipsBrgSet 450 commands, mmb 448 commands, mml 450 commands, mmw 448 commands, ms2byte 448 commands, perfMonitor 441 commands, powerMode 442 commands, read 435 commands, remFilter 441 commands, sequthresh 439 commands, sethighDA 440 commands, sethighthr 443 commands, setlowDA 440 commands, setTestCnf 443 commands, setthrenable 443 commands, shFilter 441 commands, sread 438 commands, swrite 439 commands, upstream 442 commands, usbadmin 436 commands, usbread 451 commands, usbwrite 451 commands, usdmem 448 commands, usdr 448 commands, usGrantIntGet 449 commands, usGrantIntSet 449 commands, ustables 440 commands, vlynqTest 451 commands, write 436 debug_ags, CallP sub-mode commands 326 debugging, switch 107 default Log sub-mode commands 186 Modem conguration sub-menu commands 426 defaults, reset to factory 91, 185 !defaults, Wireless Router Module sub-mode commands 392 delay DSP jitsim sub-mode 297 RF sub-mode commands 208 time 325 demo mode, loop diagnostics 348
500
Chapter 7
deprovision, Linecard sub-mode commands 345 depth, transmit queue 359 derotbw, RF sub-mode commands 205 des, Power sub-mode commands 199 destroymfgcert, Certicate parameters sub-menu commands 469 detect_tone, DSP sub-mode commands 294 detection, tone 294 device Flash sub-mode commands 193 end of call connection statistics 84 devparms, MTA sub-mode commands 253 dexc, Log sub-mode commands 189 dfreq, RF sub-mode commands 203 DHCP display 240 log, clear CM 275 log, clear, CM 262, 272 log, display, CM 261, 271 log, enable, CM 261, 271 screen, CM 129 screen, MTA 130 logging, enable CM 274 logging, enable MTA 273 logs, clear 41, 259 logs, clear MTA 274 logs, display 3839, 258 logs, display CM 275 logs, display MTA 273 logs, enable 3738, 258 message trace logs 37 MIBs 54, 77 option 122/177 sub-option 3 enforcement override 268 option 177 255 option 51 inclusion override 268 parameters, display CM 242, 259 parameters, display MTA 242, 255 server, troubleshooting 89 commands 272 commands, cmClearLog 275 commands, cmDhcpACK 274 commands, cmDispLog 275 commands, cmEnableLog 274 commands, mtaClearLog 274 commands, mtaDhcpACK 272 commands, mtaDispLog 273 commands, mtaEnableLog 273 dhcp, System sub-mode commands 240 dhcpPkts, System sub-mode commands 242 dhcpserve, Show parameters sub-menu commands 458 diag, Linecard sub-mode commands 345 diagForce, Linecard sub-mode commands 346 diagnostics demo mode, loop 348 line card 345 loop 347348 MIBs, loop 78 running line card 142 running loop 144 dial pulse, phantom 110 troubleshooting 110 dig, CallP sub-mode commands, dsp2cp sub-mode 332 dimdbg DSP sub-mode commands 278 DSP sub-mode commands 279 DSP sub-mode commands 276 DSP sub-mode commands 279 DSP sub-mode commands 280 DSP sub-mode commands 279 DSP sub-mode commands 279 DSP sub-mode commands 279 DSP sub-mode commands 280
DSP sub-mode commands 277 DSP sub-mode commands 278 DSP sub-mode commands 279 DSP sub-mode commands 276 disable, DSP jitsim sub-mode 296 disFQDN, MTA sub-mode commands 252 disp, top-level commands 182 display all troubleshooting information 225 CallP feature switch 233 CallP logs 3839 CallP service ow information 242 CM DHCP log 261, 271 CM DHCP logs 275 CM DHCP parameters 242, 259 DHCP 240 DHCP logs 3839, 258 downstream status 202 Event log 236, 264 linecard status 354 Log sub-mode commands 186 Monitoring MIB settings 265 MTA DHCP logs 273 MTA DHCP parameters 242, 255 PCSEC security parameters 241 RTP statistics 359 signalling conguration parameters 263 status, battery charger 217 Display commands 220 commands, all_off 220 commands, all_on 220 commands, cycle 220 commands, ash 220 commands, resume 220 commands, ssd_update 220 upstream status 202 display voice bridge statistics 359 Voice Quality Monitoring metrics 265 Wireless Router Module sub-mode commands 360 displaying ring cadences 327 signalling log 306 stored messages 190 Distributed Call Signaling 68 dlid, CallP sub-mode commands 306 dlr, CallP sub-mode commands 304 dltelrootcert, Certicate parameters sub-menu commands 472 dmac, Debug sub-menu commands 438 dmc, Debug sub-menu commands 445 dml, Debug sub-menu commands 450 dmon, CallP sub-mode commands 311 dmq, CallP sub-mode commands 304 DNS A records 67 Kerberos server 67 docbrg, Power sub-mode commands 200 docpll, Power sub-mode commands 201 docsDevEvControl, MIB 13, 50 docsDevEvCounts, MIB 50 docsDevEventTable, MIB 11 docsDevEvFirstTime, MIB 50 docsDevEvId, MIB 50 docsDevEvIndex, MIB 50 docsDevEvLastTime, MIB 50 docsDevEvLevel, MIB 50 docsDevEvSyslog, MIB 50 docsDevEvText, MIB 51 docsDevResetNow, MIB 47, 108 docsDevServerBootState, MIB 49
Index
501
docsDevServerCongFile, MIB 49 docsDevServerDhcp, MIB 49 docsDevServerTftp, MIB 49 docsDevServerTime, MIB 49 docsDevSwAdminStatus, MIB 48 docsDevSwFilename, MIB 48 docsDevSwOperStatus, MIB 48 docsDevSwServer, MIB 48 docsIfDownstreamChannelTable, MIB 47 docsIfMib, MIB 47 docsIfUpstreamChannelTable, MIB 47 dot3, MIB 47 download DSP sub-mode commands 285 logs, rmware 30 Sub-Mode, Flash sub-mode commands 197 DOWNSTREAM (11), Report levels description, debug messages 478 downstream lter table 441 status, display 202 dp, top-level commands 184 DQoS feature switch, DSx 75 dr, Debug sub-menu commands 444 dresults, Linecard sub-mode commands 346 drop, DSP jitsim sub-mode 297 DS SNIFFER (13), Report levels description, debug messages 480 dsa, Modem initiated tests sub-menu commands 412 dsavg, RF sub-mode commands 207 dsc, Modem initiated tests sub-menu commands 412 dsd1sf, Modem initiated tests sub-menu commands 412 dsd2sf, Modem initiated tests sub-menu commands 413 dsdmaring, Show parameters sub-menu commands 457 dsdmem, Debug sub-menu commands 447 dsimdbg DSP sub-mode commands 283 DSP sub-mode commands 283 dslock, Modem initiated tests sub-menu commands 415 DSP jitsim sub-mode 295 debug 302 delay 297 disable 296 drop 297 enable 296 jit_burst 300 jit_xed 299 jit_off 299 jit_random 301 jit_random_win 301 jit_rolling 301 jit_shift 299 loss_xed 298 loss_off 297 loss_random 298 settings 296 vp_stat 303 dsp, Power sub-mode commands 199 DSP sub-mode commands 276 allocChannel 286 cong 285 cps 294 customjitter 295 custommax 295 custommin 295 customnom 295 dadbg base 282 dadbg chan 282 dadbg chan_alloc_order 282 dadbg dnld 281 dadbg image 281 dadbg overlay_pcm_lbrc 282 dadbg sec_alloc 282
dadbg sec_cong 282 dadbg sec_show 283 dadbg usage 281 detect_tone 294 dimdbg dump 278 dimdbg msg 279 dimdbg opt 276 dimdbg poll stats 279 dimdbg power 280 dimdbg prof_dene 279 dimdbg set_poll 279 dimdbg set_voice_poll 279 dimdbg show_reection_page 280 dimdbg stats 277 dimdbg tcids 278 dimdbg test_poll_period 279 dimdbg ver 276 download 285 dsimdbg select 283 dsimdbg show 283 dsp tone 285 echo 288 echo_stat 292 echotail 289 ecpath_coeff 293 err_stat 290 freeChannel 286 gain_req 293 info 295 jittermode 287 level_stat 291 looprx 289 looptx 289 maxjitter 288 mft_close 293 mft_open 293 nlplevel 288 nomjitter 287 recong 288 reqCoding 286 reqNullCoding 286 restart 293 rtcp_info 289 rtcpdbg 284 rxtx_stat 289 setvp 287 spy 284 state 286 tone 286 trafc 293 uncong 285 vbdbitmap 294 vbdmax 295 vbdmin 294 vbdnom 295 vp_stat 291 dsp DSP sub-mode commands 285 top-level commands 183 dsp_reset, CallP sub-mode commands 324 dsp2cp Sub-Mode, CallP sub-mode commands 332 cid, CallP sub-mode commands 333 cng, CallP sub-mode commands 333 dig, CallP sub-mode commands 332 faxcd, CallP sub-mode commands 333 mod, CallP sub-mode commands 332 ms, CallP sub-mode commands 334 v21, CallP sub-mode commands 333 dsring, Debug sub-menu commands 443 dst, CallP sub-mode commands 305
502
Chapter 7
dstatus, RF sub-mode commands 202 DSX (15), Report levels description, debug messages 483 DSx DQoS feature switch 75 dsx, Modem initiated tests sub-menu commands 413 dsxparam, Main menu commands 406 DTM602 controls 90 dtmf, CallP sub-mode commands 310 dump Debug sub-menu commands 437 RF sub-mode commands 204 dumpVoice, Datapath sub-mode commands 358 dynamic equalizer 53
E
echo, DSP sub-mode commands 288 Echo Quality Index 155 echo_stat, DSP sub-mode commands 292 echotail, DSP sub-mode commands 289 ecpath_coeff, DSP sub-mode commands 293 !elog, Log sub-mode commands 191 emac0, Power sub-mode commands 200 emac_netpool, System sub-mode commands 245 emac1, Power sub-mode commands 200 emif, Power sub-mode commands 199 emifGetAll, Debug sub-menu commands 450 emifGetMaster, Debug sub-menu commands 450 emifSetAll, Debug sub-menu commands 450 emifSetMaster, Debug sub-menu commands 450 eMTA see NIU eMTA battery states 16 line states 15 states 15 enable CallP logs 38 CM DHCP log 261, 271 CM DHCP logging 274 DHCP logs 3738, 258 DSP jitsim sub-mode 296 MTA DHCP logging 273 Voice Quality Monitoring 267 enableidle, Linecard sub-mode commands 356 enabling, signalling log 306 end connection statistics, clearing counters 84 connection statistics, device level 84 connection statistics, line level 86 connection statistics, monitoring 84 statistics 324 end_table, System sub-mode commands 243 endpnt-status, MTA sub-mode commands 263 endpoint name 74 state 126 enforcement override, DHCP option 122/177 sub-option 3 268 eoc_stats, CallP sub-mode commands 324 ephy, Power sub-mode commands 200 ephysetTxParams, Debug sub-menu commands 442 EPROM checksums, battery, verify 218 eprom, Telemetry sub-mode commands 218 equadump, Debug sub-menu commands 432 equalizer dynamic 53 threshold, set 439 erase_tkts, Security sub-mode commands 341 erasing, signalling log 307 err_stat, DSP sub-mode commands 290 errors, Linecard sub-mode commands 351 eth_dump, System sub-mode commands 246 ethiwrite, Debug sub-menu commands 449
ethmode, Debug sub-menu commands 449 ethpower, Debug sub-menu commands 449 ethrread, Debug sub-menu commands 449 ethSetMode, Debug sub-menu commands 442 ethTxThreshold, Debug sub-menu commands 449 ethwrite, Debug sub-menu commands 448 etsi, CallP sub-mode commands 324 Event display 236, 264 screen 113 events MTA sub-mode commands 264 State Change 18 System sub-mode commands 236 exc, Log sub-mode commands 189 exponent, RF sub-mode commands 209
F
factory defaults, reset to 91, 185 fail, CallP sub-mode commands, ppmtc2cp sub-mode 331 faxcd, CallP sub-mode commands, dsp2cp sub-mode 333 fcompare, RF sub-mode commands 214 feature DSx DQoS 75 SIP 328 feccheck, RF sub-mode commands 209 lter table, downstream 441 rmware download logs 30 ash Display sub-mode commands 220 Log sub-mode commands 187 Flash bankstatus 195 checklock 196 device 193 download Sub-Mode 197 ashinfo 192 nvmstatus 194 ash timers, set hook 356 top-level commands 182 ashinfo, Flash sub-mode commands 192 ashtmr, Linecard sub-mode commands 356 dump, Log sub-mode commands 188 sh, CallP sub-mode commands, lc2cp sub-mode 332 foreground, Log sub-mode commands 190 freeChannel, DSP sub-mode commands 286 freqcache, Show parameters sub-menu commands 458 freqoffset, RF sub-mode commands 214 ftrsw CallP sub-mode commands 309 MTA sub-mode commands 255 System sub-mode commands 237
G
gain, RF sub-mode commands 204 gain_req, DSP sub-mode commands 293 General history 185 !logout 185 persist 185 !rdefault 185 !reset 185 status 184 general information, Main mode 397 generating list of passwords 179 single password 178 passwords, PWoD tool 178179
Index
503
generation, automatic OSI 327 genev, Modem initiated tests sub-menu commands 414 gequthresh, Debug sub-menu commands 439 getSig, MTA sub-mode commands 263 goto, Main menu commands 408 gpio, Power sub-mode commands 198 gvenev, Modem initiated tests sub-menu commands 414
H
HARDWARE (4), Report levels description, debug messages 474 Hardware/Firmware Versions screen 112 hdlc, Power sub-mode commands 199 history, General Console Commands 185 hitempbatsd, Telemetry sub-mode commands 219 hook ash timers, set 356 Linecard sub-mode commands 350 http_all, System sub-mode commands 225 hwcounters, Main menu commands 400
interface index 149 interpreting reset reasons 108 Invalid Wireless Router Module Module Image, Syslog 36 IP APPS (18), Report levels description, debug messages 483 ipcable, Main menu commands 402 iplters, Show parameters sub-menu commands 455 ip-parms, MTA sub-mode commands 252 IPsec security association database 335 policy database 336 ipsec_db, Security sub-mode commands 337 ipsec_sad, Security sub-mode commands 335 ipsec_spd, Security sub-mode commands 336 ipsec_stats, Security sub-mode commands 339 is, CallP CallP sub-mode commands 326 CallP sub-mode commands, ppmtc2cp sub-mode 330 isrdump, Debug sub-menu commands 447
J
jit_burst, DSP jitsim sub-mode 300 jit_xed, DSP jitsim sub-mode 299 jit_off, DSP jitsim sub-mode 299 jit_random, DSP jitsim sub-mode 301 jit_random_win, DSP jitsim sub-mode 301 jit_rolling, DSP jitsim sub-mode 301 jit_shift, DSP jitsim sub-mode 299 jitter buffer override 294 measurement 87 jittermode, DSP sub-mode commands 287
I
i2c, Power sub-mode commands 198 iconverter, RF sub-mode commands 214 idle, Linecard sub-mode commands 350 ifAdminOperStatus, MIB 87 ifAdminStatus, MIB 46, 143, 149, 326, 330 ifDescr, MIB 45 ifIndex, MIB 45, 74 ifInDiscards, MIB 46 ifInErrors, MIB 46 ifInOctets, MIB 46 ifInUcastPkts, MIB 46 ifInUnknownProtos, MIB 47 ifLastChange, MIB 46 ifMtu, MIB 45 ifNumber, MIB 45 ifOperStatus, MIB 46 ifOutDiscards, MIB 47 ifOutErrors, MIB 47 ifOutOctets, MIB 47 ifOutQLen, MIB 47 ifOutUcastPkts, MIB 47 ifPhysAddress, MIB 45 ifSpecic, MIB 47 ifSpeed, MIB 45 ifTable, MIB 45, 143 ifType, MIB 45 IGMP (25), Report levels description, debug messages 489 igmpdb, Show parameters sub-menu commands 454 igmpdelete, Modem initiated tests sub-menu commands 413 igmpjoin, Modem initiated tests sub-menu commands 413 igmpstart, Modem conguration sub-menu commands 426 inclusion override, DHCP option 51 268 Inet sub-mode commands 216 inetstatus 216 set 216 inet, top-level commands 182 inetstatus, Inet sub-mode commands 216 info DSP sub-mode commands 295 Security sub-mode commands 334 information display all troubleshooting 225 display CallP service ow 242 PacketCable security 334 in-service, line 326 interface accessing the web-based 134 CLI 181 controlling access, troubleshooting 134
K
Kerberos server, DNS considerations 67 keyreply, BPI parameters sub-menu commands 461 keyrequest, BPI parameters sub-menu commands 461
L
lanstatus, Show parameters sub-menu commands 456 last command, repeat 410 sent, signaling message 86 latency, measured 87 lc, top-level commands 183 lc2cp Sub-Mode, CallP sub-mode commands 331 sh, CallP sub-mode commands 332 offhk, CallP sub-mode commands 332 onhk, CallP sub-mode commands 332 rng, CallP sub-mode commands 332 lcquery, CallP sub-mode commands 321 lcstatus, Linecard sub-mode commands 354 LED patterns 92 patterns, CM startup sequence 106 patterns, MTA startup sequence 105 patterns, normal operation, TM608 100 level, end of call connection statistics, line 86 level_stat, DSP sub-mode commands 291 levels, MTA report 251 line diagnostics 345 diagnostics, running 142 over temperature 87 over-temperature 87 polarity 322 status 73 in-service 326 level, end of call connection statistics 86 out of service 326
504
Chapter 7
eMTA 15 linecard set template 352 status, display 354 Linecard sub-mode commands 344 cal_dump 356 deprovision 345 diag 345 diagForce 346 dresults 346 enableidle 356 errors 351 ashtmr 356 hook 350 idle 350 lcstatus 354 loopc 349 lpdemo 348 lpdiag 347 lpdiagForce 347 lpresults 348 objdump 345 polarity 349 provision 345 read 344 regdump 344 ring 348 ringfreq 354 rread 345 state 353 template 352 tone 350 vbat 354 write 344 xconnect 351 lineInfo, CallP sub-mode commands 321 list Debug sub-menu commands 445 passwords, generating 179 llclters, Show parameters sub-menu commands 455 log CATV Change 24 clear CM DHCP 275 clear, CM DHCP 262, 272 display, CM DHCP 261, 271 displaying, signalling 306 enable, CM DHCP 261, 271 enabling, signalling 306 erasing, signalling 307 Loop Voltage Mgmt: Policy 3 Timer Out of Range: Default Value Used 29 Loop Voltage Mgmt: Policy Change to X 29 Loop Voltage Mgmt: Policy Missing 28 Loop Voltage Mgmt: Policy Out of Range 29 MTA PROV: Failed 28 MTA PROV: Successful 28 MTA Root Certicate download Complete 21 MTA Root Certicate download Failed 20 MTA Root Certicate download Retry 21 MTA Security: Service Provider Certicate Chain Validation Failed 21 MTA TFTP: Cong File Error 27 MTA TFTP: Failed 27 MTA TFTP: File Not Found 25 MTA TFTP: No Channel 25 MTA TFTP: Protocol Error: TFTP Close 27 MTA TFTP: Protocol Error: TFTP DB Access 27 MTA TFTP: Protocol Error: TFTP Init 26 MTA TFTP: Protocol Error: TFTP Open 26 MTA TFTP: Protocol Error: TFTP Read 26 MTA TFTP: Successful 25 Power Supply Telemetry 25
SSH LOGIN ACCEPTED 32 SSH LOGIN REJECTED 32 State Change 24 Log sub-mode commands 186 arris_ts 189 buffer 190 default 186 dexc 189 display 186 !elog 191 exc 189 ash 187 dump 188 foreground 190 master_off 190 rrdmp 191 ti_ts 190 log top-level commands 182 Touchstone Firmware Upgrade Failed 31 Touchstone Firmware Upgrade Failed Before Download Attempt 30 Touchstone Firmware Upgrade Successful 31 Updating CallpFeatureSwitch MIB 24 Voice Line Diag Failed 21 Voice Line Diag Passed 22 Voice Line Loop Current Change to High 23 Voice Line Loop Current Change to Normal 23 Voice Line Protection State Change 23 Voice Line State Change 22 logging enable CM DHCP 274 enable MTA DHCP 273 Persistent 185 !logout, General Console Commands 185 logs CallP message trace 37 clear CallP 41 clear DHCP 41, 259 clear MTA DHCP 274 DHCP message trace 37 display CallP 3839 display CM DHCP 275 display DHCP 3839, 258 display MTA DHCP 273 enable CallP 38 enable DHCP 3738, 258 rmware download 30 MTA 21 SSH login attempt notication 32 loop diagnostics 347348 demo mode 348 MIBs 78 running 144 Loop log 29 log 29 log 28 log 29 loopback test remote 171 SIP 171 loopc, Linecard sub-mode commands 349 looprx, DSP sub-mode commands 289 looptx, DSP sub-mode commands 289 Loss of Communications, alarm, Call Agent 4 loss_xed, DSP jitsim sub-mode 298 loss_off, DSP jitsim sub-mode 297 loss_random, DSP jitsim sub-mode 298 lpdemo, Linecard sub-mode commands 348 lpdiag, Linecard sub-mode commands 347
Index
505
lpdiagForce, Linecard sub-mode commands 347 lpresults, Linecard sub-mode commands 348
M
mac_lter, System sub-mode commands 247 macaddr, Main menu commands 402 mac-addr, MTA sub-mode commands 252 macread, Debug sub-menu commands 434 macwrite, Debug sub-menu commands 434 Main commands 397 commands, cong 398 commands, dsxparam 406 commands, goto 408 commands, hwcounters 400 commands, ipcable 402 commands, macaddr 402 commands, monitorphy 404 commands, phystatus 403 commands, ping 402 commands, reboot 405 commands, replevel 405 commands, scanmode 406 commands, status 406 commands, tuner 407 commands, ucd 408 commands, upstatus 409 general information 397 MAIN SM (20), Report levels description, debug messages 486 MANAGEMENT (5), Report levels description, debug messages 474 managing Voice Quality Monitoring 154 mapdata, Debug sub-menu commands 435 mapreply, BPI parameters sub-menu commands 462 maprequest, BPI parameters sub-menu commands 462 Master Debug Off switch 190 master debug off switch 107 master_off, Log sub-mode commands 190 maxjitter, DSP sub-mode commands 288 maxtxgain, RF sub-mode commands 211 mdfy_rtp, CallP sub-mode commands 325 mdio, Power sub-mode commands 200 measured latency 87 measurement, jitter 87 mem_pools, System sub-mode commands 247 MEM_stats, Security sub-mode commands 339 message last sent, signaling 86 trace logs, CallP 37 trace logs, DHCP 37 messages displaying stored 190 Syslog 12 metrics clear Voice Quality Monitoring 267 display Voice Quality Monitoring 265 remote 161 mfgcert, Certicate parameters sub-menu commands 466 mft_close, DSP sub-mode commands 293 mft_open, DSP sub-mode commands 293 mgcp, CallP sub-mode commands 308 MGCP Log screen 131 MIB arrisCmDevClientSeed 134 arrisCmDevCLITimeout 249 arrisCmDevDEAControl 53 arrisCmDevDhcpCmCongFile 54 arrisCmDevDhcpCmGatewayIpAddr 54 arrisCmDevDhcpCmIpAddr 54 arrisCmDevDhcpCmSubNetMask 54 arrisCmDevDhcpCmTimeOffset 55
arrisCmDevDhcpLeaseTimeRemaining 55 arrisCmDevDhcpNoSvcImpact 3334 arrisCmDevDhcpPrimaryDhcpServerIpAddr 54 arrisCmDevDhcpPrimaryTeleDhcpSvr 55 arrisCmDevDhcpSecondaryTeleDhcpSvr 55 arrisCmDevDhcpServerEnable 53, 90 arrisCmDevDhcpServerState 53, 90 arrisCmDevDhcpState 54 arrisCmDevDhcpTftpSvrIpAddr 54 arrisCmDevDhcpTimeSvrIpAddr 55 arrisCmDevDhcpTimeUntilRebind 55 arrisCmDevDhcpTimeUntilRenew 55 arrisCmDevEnableDocsis20 53 arrisCmDevEnableLoggingPersistence 185 arrisCmDevHttpAdvLink 134 arrisCmDevHttpClientSeed 54, 179 arrisCmDevHttpLanAccess 53, 134135 arrisCmDevHttpWanAccess 54, 134135 arrisCmDevLastHwResetReason 52, 108 arrisCmDevMib 107 arrisCmDevModemFeatureSwitch 53 arrisCmDevOperationalSetup 107 arrisCmDevProvMethodIndicator 53 arrisCmDevRegistrationState 51 arrisCmDevReportLevelsMasterOff 107 arrisCmDevResetReasonLogDisable 52, 109 arrisCmDevResetReasonLogTable 52, 108, 191 arrisCmDevRestoreNvmFactoryDefault 91 arrisCmDevSSHAllow 139 arrisCmDevSSHEnable 139 arrisCmDevSwAdminStatus 31, 52 arrisCmDevSwFilename 52 arrisCmDevSwImageBuildTime 51 arrisCmDevSwImageName 51 arrisCmDevSwTable 52 arrisCmDevTelnetAllow 139 arrisCmDevTelnetEnable 139 arrisCmDevTurboDoxEnable 55 arrisCmDevWanIsolationState 51 arrisCmDhcpOption51Override 268 arrisDevMtaVqmEnableRemote 161 arrisMtaCfgRTPDynPortEnd 81 arrisMtaCfgRTPDynPortStart 80 arrisMtaDevActiveConnections 74 arrisMtaDevBase 87 arrisMtaDevBatteryChargerFWRev 72 arrisMtaDevBatteryEprom 73 arrisMtaDevBatteryLastStateChange 72 arrisMtaDevBatteryOperState 72 arrisMtaDevBatteryOperSubState 73 arrisMtaDevBatteryOrderingCode 72 arrisMtaDevCallStatsAvgJitter 87 arrisMtaDevCallStatsAvgJitter.2 86 arrisMtaDevCallStatsAvgLatency 87 arrisMtaDevCallStatsEndPntOpStatus 87 arrisMtaDevCallStatsEntry 84 arrisMtaDevCallStatsHookStatus 87 arrisMtaDevCallStatsLineSubState 73 arrisMtaDevCallStatsMaxJitter 87 arrisMtaDevCallStatsRtpPercentPktsLost 86 arrisMtaDevCallStatsRtpRxPkts 86 arrisMtaDevCallStatsRtpTxPkts 86 arrisMtaDevCallStatsSLICStatus 87 arrisMtaDevClearDHCPLog 75 arrisMtaDevClearMGCPLog 75 arrisMtaDevControl 84 arrisMtaDevCustomJitterBufferEnabled 79 arrisMtaDevCustomMaxJitterBuffer 80 arrisMtaDevCustomMinJitterBuffer 80 arrisMtaDevCustomNomJitterBuffer 80 arrisMtaDevDhcp 77 arrisMtaDevDhcpKerberosRealmFqdn 78
506
Chapter 7
arrisMtaDevDhcpLeaseTimeRemaining 77 arrisMtaDevDhcpMtaCongFile 77 arrisMtaDevDhcpMtaGatewayIpAddr 77 arrisMtaDevDhcpMtaIpAddr 77 arrisMtaDevDhcpMtaIpFQDN 77 arrisMtaDevDhcpMtaSubNetMask 77 arrisMtaDevDhcpOfferedLeaseTime 55, 77 arrisMtaDevDhcpOptionOverride 268 arrisMtaDevDhcpPktcOptionId 78 arrisMtaDevDhcpPrimaryDhcpSvrIpAddr 77 arrisMtaDevDhcpPrimaryDNSSvrIpAddr 77 arrisMtaDevDhcpProvTimer 78 arrisMtaDevDhcpRequestTgt 78 arrisMtaDevDhcpSecondaryDhcpSvrIpAddr 77 arrisMtaDevDhcpSecondaryDNSSvrIpAddr 77 arrisMtaDevDhcpSecTicketInvalid 78 arrisMtaDevDhcpState 77 arrisMtaDevDhcpSvcProviderSnmpEntity 78 arrisMtaDevDhcpTimeUntilRebind 78 arrisMtaDevDhcpTimeUntilRenew 77 arrisMtaDevDiagLoopForeignEmfTest 79 arrisMtaDevDiagLoopHazardousPotentialTest 79 arrisMtaDevDiagLoopIndex 79 arrisMtaDevDiagLoopLastResult 79, 148 arrisMtaDevDiagLoopReceiverOffHookTest 79 arrisMtaDevDiagLoopRequest 79, 149 arrisMtaDevDiagLoopResistiveFaultsTest 79 arrisMtaDevDiagLoopRingerTest 79 arrisMtaDevDiagLoopTable 78, 147, 149, 348 arrisMtaDevDiagLoopTime 79, 148 arrisMtaDevDocsQosParamUpSvcFlowSchedulingType 75 arrisMtaDevDocsQosParamUpSvcFlowSFID 74 arrisMtaDevDspCpsSetting 81, 294 arrisMtaDevDspHandleNonPhaseReversedTone 80 arrisMtaDevEchoCancellerTailLength 80 arrisMtaDevEnableCallpSigTrace 325 arrisMtaDevEnableCallSigLastMsgRpt 86, 88 arrisMtaDevEnableCallStatsSyslogRpt 8788 arrisMtaDevEnableDHCPLog 75 arrisMtaDevEnableIndexTenEleven 81 arrisMtaDevEnableMGCPLog 75 arrisMtaDevEndPntDialingMethod 110 arrisMtaDevEndPntRingingWaveform 72 arrisMtaDevEventHideFQDNAndIPAddress 113 arrisMtaDevEventHideFQDNandIPAddress 74, 81 arrisMtaDevGainControl 309 arrisMtaDevInterfaceIndex 74 arrisMtaDevLastCallEndTime 78, 85 arrisMtaDevLastCallStartTime 78, 85 arrisMtaDevLineCard 73 arrisMtaDevLoopVoltageMaintTimeout 73 arrisMtaDevLoopVoltagePolicy 2829, 72 arrisMtaDevLoopVoltageResetTimeout 29, 73 arrisMtaDevMaxCpeAllowed 74 arrisMtaDevNetworkAccess 74 arrisMtaDevPktcDevEvEndpointName 74 arrisMtaDevPwrSupplyBatteryTest 72 arrisMtaDevPwrSupplyDataShutdownTime 72 arrisMtaDevPwrSupplyEnableDataShutdown 7273 arrisMtaDevPwrSupplyEnableDataShutdownTime 73 arrisMtaDevPwrSupplyHighestTemperature 75 arrisMtaDevPwrSupplyHighestTemperatureClear 76 arrisMtaDevPwrSupplyHighestTemperatureTime 75 arrisMtaDevPwrSupplyLowBatteryThresh 16 arrisMtaDevPwrSupplyOverTempAlarmControl 75, 123 arrisMtaDevPwrSupplyOverTempAlarmThreshold 5, 75 arrisMtaDevPwrSupplyReplaceBatThresh 16 arrisMtaDevPwrSupplyTemperature 75 arrisMtaDevQosMode 75 arrisMtaDevResetCallStats 78, 8485 arrisMtaDevRestoreNvmFactoryDefault 91 arrisMtaDevRtpPercentPktsLostTotal 8485
arrisMtaDevRtpPktsLostTotal 78, 85 arrisMtaDevRtpRxPktsTotal 8485 arrisMtaDevRtpTxPktsTotal 84 arrisMtaDevRTPTxQueueSize 80 arrisMtaDevSignalingAvgLatency 8485 arrisMtaDevSignalingLastMsg1 86 arrisMtaDevSignalingLastMsg16 86 arrisMtaDevSignalingRxNAKCnt 8485 arrisMtaDevSignalingRxNoACKCnt 8485 arrisMtaDevSignalingRxSuccessfulMsgCnt 8485 arrisMtaDevSignalingTxNAKCnt 8485 arrisMtaDevSignalingTxSuccessfulMsgCnt 8485 arrisMtaDevTDDReportToCMS 81 arrisMtaDevTFTPServerAddrOverrideFQDN 28 arrisMtaDevTrace 84 arrisMtaDevVbdOverwriteLineBitmap 81 arrisMtaDevVbdOverwriteMaxJitterBuffer 81 arrisMtaDevVbdOverwriteMinJitterBuffer 81 arrisMtaDevVbdOverwriteNomJitterBuffer 81 arrisMtaDevVPJitterBufferMode 79 arrisMtaDevVPMaxJitterBuffer 79 arrisMtaDevVPNomJitterBuffer 79 arrisMtaDevVqm 76 arrisMtaDevVqmCallNumberIdentier 76, 163 arrisMtaDevVqmCallNumberIdentierLastCall 76, 163 arrisMtaDevVqmCallNumberIds 76 arrisMtaDevVqmCallNumberTable 76, 163 arrisMtaDevVqmClear 169 arrisMtaDevVqmEnable 162 arrisMtaDevVqmEnableRemote 77, 162 arrisMtaDevVqmHistorySize 76, 162 arrisMtaDevVqmLine 76, 163, 169 arrisMtaDevVqmMetricTable 76, 163164 arrisMtaDevVqmMetricValues 76 arrisMtaDevVqmThresholdEnable 3536, 76, 169 arrisMtaDevVqmThresholds 77, 169 docsDevEvControl 13, 50 docsDevEvCounts 50 docsDevEventTable 11 docsDevEvFirstTime 50 docsDevEvId 50 docsDevEvIndex 50 docsDevEvLastTime 50 docsDevEvLevel 50 docsDevEvSyslog 50 docsDevEvText 51 docsDevResetNow 47, 108 docsDevServerBootState 49 docsDevServerCongFile 49 docsDevServerDhcp 49 docsDevServerTftp 49 docsDevServerTime 49 docsDevSwAdminStatus 48 docsDevSwFilename 48 docsDevSwOperStatus 48 docsDevSwServer 48 docsIfDownstreamChannelTable 47 docsIfMib 47 docsIfUpstreamChannelTable 47 docsQosPktClassTable xxx dot3 47 ifAdminOperStatus 87 ifAdminStatus 46, 143, 149, 326, 330 ifDescr 45 ifIndex 45, 74 ifInDiscards 46 ifInErrors 46 ifInOctets 46 ifInUcastPkts 46 ifInUnknownProtos 47 ifLastChange 46 ifMtu 45
Index
507
ifNumber 45 ifOperStatus 46 ifOutDiscards 47 ifOutErrors 47 ifOutOctets 47 ifOutQLen 47 ifOutUcastPkts 47 ifPhysAddress 45 ifSpecic 47 ifSpeed 45 ifTable 45, 143 ifType 45 NetHome 44 pktcDevEvControl 1, 13, 5556, 59 pktcDevEvControlState 56 pktcDevEvEndpointName 60 pktcDevEvent 59 pktcDevEventCong 5758 pktcDevEvEnterprise 60 pktcDevEventNotify 1, 11 pktcDevEventTable 1, 11 PktcDevEvFixedEnterprise 58 pktcDevEvFixedId 2, 14, 58 pktcDevEvFixedLevel 58 pktcDevEvFixedReporting 59 pktcDevEvFixedText 59 pktcDevEvId 60 pktcDevEvIndex 59 pktcDevEvLevel 60 pktcDevEvMacAddress 60 pktcDevEvProgrammableEnterprise 57 pktcDevEvProgrammableId 2, 14, 57 pktcDevEvProgrammableLevel 57 pktcDevEvProgrammableReporting 58 pktcDevEvProgrammableText 1, 58 pktcDevEvSyslogAddress 1, 11, 5657 pktcDevEvSyslogAddressType 56 pktcDevEvSyslogUdpPort 56 pktcDevEvText 60 pktcDevEvThrottleAdminStatus 5657 pktcDevEvThrottleInhibited 57 pktcDevEvThrottleInterval 57 pktcDevEvThrottleThreshold 57 PktcDevEvTime 59 pktcMtaDevCmsFQDN 64 pktcMtaDevCmsFqdn 64, 69 pktcMtaDevCmsIpsecCtrl 65, 6970 pktcMtaDevCmsKerbRealmName 65, 67 pktcMtaDevCmsMaxClockSkew 65 pktcMtaDevCmsSolicitedKeyTimeout 65 pktcMtaDevCmsStatus 65 pktcMtaDevCmsTable 6465, 67, 69 pktcMtaDevCmsUnsolicitedKeyMaxRetries 65 pktcMtaDevCmsUnsolicitedKeyMaxTimeout 65 pktcMtaDevCmsUnsolicitedKeyNomTimeout 65 pktcMtaDevCongFile 62 pktcMtaDevEnabled 61 pktcMtaDevEndPntCount 61 pktcMtaDevErrorGiven 62 pktcMtaDevErrorOid 62 pktcMtaDevErrorOidIndex 62 pktcMtaDevErrorOidsEntry 62 pktcMtaDevErrorOidsTable 62 pktcMtaDevErrorReason 62 pktcMtaDevFQDN 61 pktcMtaDevHttpAccess 61 pktcMtaDevMacAddress 60 pktcMtaDevProvisioningCounter 61 pktcMtaDevProvisioningState 6162, 65 pktcMtaDevProvisioningTimer 61 pktcMtaDevProvState 63 pktcMtaDevRealmName 63
pktcMtaDevRealmOrgName 64 pktcMtaDevRealmPkinitGracePeriod 64 pktcMtaDevRealmStatus 64 pktcMtaDevRealmTable 6365, 67 pktcMtaDevRealmTgsGracePeriod 64 pktcMtaDevRealmUnsolicitedKeyMaxRetries 64 pktcMtaDevRealmUnsolicitedKeyMaxTimeout 64 pktcMtaDevRealmUnsolicitedKeyNomTimeout 64 pktcMtaDevResetNow 60 pktcMtaDevServerDhcp1 63 pktcMtaDevServerDhcp2 63 pktcMtaDevSnmpEntity 57, 63 pktcMtaDevTimeServer 63 pktcNcsEndPntCongCallAgentId 69 pktcNcsEndPntCongCallAgentUdpPort 69 pktcNcsEndPntCongCallWaitingDelay 69 pktcNcsEndPntCongCallWaitingMaxRep 69 pktcNcsEndPntCongStatus 69 pktcNcsEndPntStatusCallIpAddress 69 pktcNcsEndPntStatusError 69 pktcSigDefNcsReceiveUdpPort 68 pktcSigDevCodecIndex 68 pktcSigDevCodecMax 68 pktcSigDevCodecTable 68 pktcSigDevCodecType 68 pktcSigNcsServiceFlowState 68 pktsNcsEndPntTable 69 ppCfgMtaAdminState 24 ppCfgMtaCableTvEnable 24, 70 ppCfgMtaCallpFeatureSwitch 24, 70 ppCfgMtaCountryTemplate 70 ppCfgMtaDataInterface 70 ppSurvMtaMaintState 71 ppSurvMtaPowerSupplyTele 71 ppSurvPortLcDiagLastResult 71, 142143 ppSurvPortLcDiagRequest 71, 142143 ppSurvPortMaintState 15, 70, 143 ppSurvPortTable 142143 settings, display Monitoring 265 sipCfgAlertInfoR0 83 sipCfgDhcp60AnnouncementMode 83 sipCfgDialFeatActive 82 sipCfgDialFeatCode 81 sipCfgDialFeatMap 81 sipCfgDialFeatName 81 sipCfgDialFeatTone 82 sipCfgDigitmap 82 sipCfgDomainOverride 82 sipCfgMediaLoopbackNumber 171 sipCfgPacketizationRate 82 sipCfgPacketLoopbackNumber 171 sipCfgPortDisplayName 82 sipCfgPortFaxOnlyTimeout 83 sipCfgPortLogin 82 sipCfgPortPassword 82 sipCfgPortT38Mode 83 sipCfgProvisionedCodecArray 82 sipCfgProxyAdr 82 sipCfgProxyType 83 sipCfgRegistrarAdr 83 sipCfgRegistrarType 83 sipCfgSipFeatureSwitch 83, 328 sipCfgUserName 83 sysDescr 44 sysObjectID 44 sysORDescr 45 sysORID 44 sysUpTime 44, 46, 72 usbMib 47 MIBs DHCP 54, 77 loop diagnostics 78
508
Chapter 7
Voice Quality Monitoring 76 mipsBrgGet, Debug sub-menu commands 450 mipsBrgSet, Debug sub-menu commands 450 mismatch, battery 92, 116 missing TFTP server, Syslog 34 mmb, Debug sub-menu commands 448 mml, Debug sub-menu commands 450 mmw, Debug sub-menu commands 448 mod, CallP sub-mode commands, dsp2cp sub-mode 332 mode Datapath sub-mode commands 358 Wireless Router Module sub-mode commands 393 Modem sub-menu 424 commands, addcpe 425 commands, classication 425 commands, concat 425 commands, default 426 commands, igmpstart 426 commands, precharge 428 commands, rgenable 428 commands, scanreset 426 commands, setopmode 426 commands, timestamp 428 commands, wdtdisable 428 sub-menu 411 commands, dccrequest 414 commands, dccsendack 414 commands, dsa 412 commands, dsc 412 commands, dsd1sf 412 commands, dsd2sf 413 commands, dslock 415 commands, dsx 413 commands, genev 414 commands, gvenev 414 commands, igmpdelete 413 commands, igmpjoin 413 commands, protectoff 416 commands, snmpadduser 413 commands, togglecpe 414 commands, updisable 414 commands, uslock 415 commands, v3list 416 modify RTP session 325 modulation, RF sub-mode commands 204 Module Syslog, Invalid Wireless Router Module 36 commands 249 commands, module_table 249 commands, ncdocsis_tables 250 commands, pcable_table 250 commands, wlan_table 250 module, top-level commands 183 module_table, Module sub-mode commands 249 Monitoring, enable Voice Quality 267 monitoring end of call connection statistics 84 Monitoring managing Voice Quality 154 metrics, clear Voice Quality 267 metrics, display Voice Quality 265 MIB settings, display 265 MIBs, Voice Quality 76 monitoring, status 111 monitorphy, Main menu commands 404 monMib-ctrls, MTA sub-mode commands 265 ms, CallP sub-mode commands, dsp2cp sub-mode 334 ms2byte, Debug sub-menu commands 448 mt2050, RF sub-mode commands 211 mt2060, RF sub-mode commands 215 mt2060adc, RF sub-mode commands 215
mt2064, RF sub-mode commands 212 mt64agc, RF sub-mode commands 213 mt64dc, RF sub-mode commands 213 mt64w, RF sub-mode commands 212 mt6w, RF sub-mode commands 216 MTA DHCP Log screen 130 DHCP logging, enable 273 DHCP logs, clear 274 DHCP logs, display 273 DHCP parameters, display 242, 255 logs 21 screen 122 log 28 log 28 report levels 251 log 21 log 20 log 21 log 21 startup sequence, LED patterns 105 commands 251 commands, clear-events 265 commands, cmClearLog 262 commands, cmDhcpACK 259 commands, cmDispLog 261 commands, cmEnableLog 261 commands, codex 263 commands, cong 253 commands, confurl 262 commands, devparms 253 commands, disFQDN 252 commands, endpnt-status 263 commands, events 264 commands, ftrsw 255 commands, getSig 263 commands, ip-parms 252 commands, mac-addr 252 commands, monMib-ctrls 265 commands, mtaClearLog 259 commands, mtaDhcpACK 255 commands, mtaDispLog 258 commands, mtaEnableLog 258 commands, num-endpnts 262 commands, opt177 255 commands, opt51ovrd 268 commands, provmethod 255 commands, provstate 255 commands, replevel (repl) 251 commands, resetMTA 263 commands, subopt3ovrd 268 commands, vqClear 267 commands, vqLocEnable 267 commands, vqMetrics 265 commands, vqRemEnable 267 log 27 log 27 log 25 log 25 log 27 log 27 log 26 log 26 log 26 log 25 mta, top-level commands 183 mta_cong, System sub-mode commands 237 mta_device, System sub-mode commands 239 mta_ifData, System sub-mode commands 240 mtacert, Certicate parameters sub-menu commands 469 mtaClearLog DHCP sub-mode commands 274
Index
509
MTA sub-mode commands 259 mtaDhcpACK DHCP sub-mode commands 272 MTA sub-mode commands 255 mtaDispLog DHCP sub-mode commands 273 MTA sub-mode commands 258 mtaEnableLog DHCP sub-mode commands 273 MTA sub-mode commands 258 mtafgcert, Certicate parameters sub-menu commands 470 mtlo, RF sub-mode commands 212 mtw, RF sub-mode commands 212 mtwlo, RF sub-mode commands 212 multicastlters, Show parameters sub-menu commands 455
N
name, endpoint 74 ncdocsis_tables, Module sub-mode commands 250 NCS 68 @NetHome MIB 44 netwloop, SIP 171 Network Address Translation 365 Network Call Signaling 68 netwtest, SIP 171 nlplevel, DSP sub-mode commands 288 no dial tone 110 nomjitter, DSP sub-mode commands 287 normal operation, TM608 LED patterns 100 nosync, CallP sub-mode commands, ppmtc2cp sub-mode 330 num-endpnts, MTA sub-mode commands 262 nvmstatus, Flash sub-mode commands 194
O
objdump, Linecard sub-mode commands 345 oca, CallP sub-mode commands, ca_task sub-mode 334 Off switch, Master Debug 190 offhk, CallP sub-mode commands, lc2cp sub-mode 332 ok, CallP sub-mode commands, ppmtc2cp sub-mode 331 onhk, CallP sub-mode commands, lc2cp sub-mode 332 oos, CallP CallP sub-mode commands 326 CallP sub-mode commands, ppmtc2cp sub-mode 330 Open Switch Interval 327 operating modes, CLI 181 operator-dened, password 180 opmode, Show parameters sub-menu commands 456 opt177, MTA sub-mode commands 255 opt51ovrd, MTA sub-mode commands 268 option sub-option 3 enforcement override, DHCP 268 DHCP 255 inclusion override, DHCP 268 OSI generation, automatic 327 out of service, line 326 over temperature, line card 87 override DHCP option 122/177 sub-option 3 enforcement 268 DHCP option 51 inclusion 268 jitter buffer 294 over-temperature line card 87 protection, battery 5, 218
P
PacketCable provisioning alarm 7 security information 334
page, reection 280 parameters, display display CM DHCP 242, 259 display MTA DHCP 242, 255 display PCSEC security 241 display signalling conguration 263 parser, CallP sub-mode commands 320 password, generating a single 178 Password of the Day tool 177 using 178 password operator-dened 180 seed, changing 179 passwords generating a list of 179 PWoD tool, generating 178179 patterns CM startup sequence, LED 106 MTA startup sequence, LED 105 normal operation, TM608 LED 100 pcable_table, Module sub-mode commands 250 pci, Power sub-mode commands 198 PCSEC security parameters, display 241 pdma, Power sub-mode commands 199 per-call Syslog reporting 87 perfMonitor, Debug sub-menu commands 441 persist, General Console Commands 185 Persistent logging 185 pga, Power sub-mode commands 200 phantom dial pulse 110 phs, Quality of service sub-menu commands 419 phystatus, Main menu commands 403 ping, Main menu commands 402 pktcDevEvControl, MIB 1, 13, 5556, 59 pktcDevEvControlState, MIB 56 pktcDevEvEndpointName, MIB 60 pktcDevEvent, MIB 59 pktcDevEventCong, MIB 5758 pktcDevEvEnterprise, MIB 60 pktcDevEventNotify, MIB 1, 11 pktcDevEventTable, MIB 1, 11 PktcDevEvFixedEnterprise, MIB 58 pktcDevEvFixedId, MIB 2, 14, 58 pktcDevEvFixedLevel, MIB 58 pktcDevEvFixedReporting, MIB 59 pktcDevEvFixedText, MIB 59 pktcDevEvId, MIB 60 pktcDevEvIndex, MIB 59 pktcDevEvLevel, MIB 60 pktcDevEvMacAddress, MIB 60 pktcDevEvProgrammableEnterprise, MIB 57 pktcDevEvProgrammableId, MIB 2, 14, 57 pktcDevEvProgrammableLevel, MIB 57 pktcDevEvProgrammableReporting, MIB 58 pktcDevEvProgrammableText, MIB 1, 58 pktcDevEvSyslogAddress, MIB 1, 11, 5657 pktcDevEvSyslogAddressType, MIB 56 pktcDevEvSyslogUdpPort, MIB 56 pktcDevEvText, MIB 60 pktcDevEvThrottleAdminStatus, MIB 5657 pktcDevEvThrottleInhibited, MIB 57 pktcDevEvThrottleInterval, MIB 57 pktcDevEvThrottleThreshold, MIB 57 PktcDevEvTime, MIB 59 pktcMtaDevCmsFQDN, MIB 64 pktcMtaDevCmsFqdn, MIB 64, 69 pktcMtaDevCmsIpsecCtrl, MIB 65, 6970 pktcMtaDevCmsKerbRealmName, MIB 65, 67 pktcMtaDevCmsMaxClockSkew, MIB 65 pktcMtaDevCmsSolicitedKeyTimeout, MIB 65 pktcMtaDevCmsStatus, MIB 65
510
Chapter 7
pktcMtaDevCmsTable, MIB 6465, 67, 69 pktcMtaDevCmsUnsolicitedKeyMaxRetries, MIB 65 pktcMtaDevCmsUnsolicitedKeyMaxTimeout, MIB 65 pktcMtaDevCmsUnsolicitedKeyNomTimeout, MIB 65 pktcMtaDevCongFile, MIB 62 pktcMtaDevEnabled, MIB 61 pktcMtaDevEndPntCount, MIB 61 pktcMtaDevErrorGiven, MIB 62 pktcMtaDevErrorOid, MIB 62 pktcMtaDevErrorOidIndex, MIB 62 pktcMtaDevErrorOidsEntry, MIB 62 pktcMtaDevErrorOidsTable, MIB 62 pktcMtaDevErrorReason, MIB 62 pktcMtaDevFQDN, MIB 61 pktcMtaDevHttpAccess, MIB 61 pktcMtaDevMacAddress, MIB 60 pktcMtaDevProvisioningCounter, MIB 61 pktcMtaDevProvisioningState, MIB 6162, 65 pktcMtaDevProvisioningTimer, MIB 61 pktcMtaDevProvState, MIB 63 pktcMtaDevRealmName, MIB 63 pktcMtaDevRealmOrgName, MIB 64 pktcMtaDevRealmPkinitGracePeriod, MIB 64 pktcMtaDevRealmStatus, MIB 64 pktcMtaDevRealmTable, MIB 6365, 67 pktcMtaDevRealmTgsGracePeriod, MIB 64 pktcMtaDevRealmUnsolicitedKeyMaxRetries, MIB 64 pktcMtaDevRealmUnsolicitedKeyMaxTimeout, MIB 64 pktcMtaDevRealmUnsolicitedKeyNomTimeout, MIB 64 pktcMtaDevResetNow, MIB 60 pktcMtaDevServerDhcp1, MIB 63 pktcMtaDevServerDhcp2, MIB 63 pktcMtaDevSnmpEntity, MIB 57, 63 pktcMtaDevTimeServer, MIB 63 pktcNcsEndPntCongCallAgentId, MIB 69 pktcNcsEndPntCongCallAgentUdpPort, MIB 69 pktcNcsEndPntCongCallWaitingDelay, MIB 69 pktcNcsEndPntCongCallWaitingMaxRep, MIB 69 pktcNcsEndPntCongStatus, MIB 69 pktcNcsEndPntStatusCallIpAddress, MIB 69 pktcNcsEndPntStatusError, MIB 69 pktcSigDefNcsReceiveUdpPort, MIB 68 pktcSigDevCodecIndex, MIB 68 pktcSigDevCodecMax, MIB 68 pktcSigDevCodecTable, MIB 68 pktcSigDevCodecType, MIB 68 pktcSigNcsServiceFlowState, MIB 68 pktsNcsEndPntTable, MIB 69 polarity line card 322 Linecard sub-mode commands 349 policy database, IPsec security 336 polling 279280 port, signaling 69 power signal, constant 294 Power commands 197 commands, bbif 198 commands, bist 199 commands, codec 200 commands, des 199 commands, docbrg 200 commands, docpll 201 commands, dsp 199 commands, emac0 200 commands, emac1 200 commands, emif 199 commands, ephy 200 commands, gpio 198 commands, hdlc 199 commands, i2c 198 commands, mdio 200
commands, pci 198 commands, pdma 199 commands, pga 200 commands, powerstat 197 commands, ram 199 commands, rom 199 commands, sar 198 commands, scc 200 commands, tdm 200 commands, tmr0 199 commands, tmr1 199 commands, uart0 198 commands, uart1 198 commands, uhpi 200 commands, usb 198 commands, usbcore 201 commands, usbpll 201 commands, vlynq 201 commands, vlynqclk 201 commands, wdt 198 alarm 5 Telemetry log 25 power top-level commands 182 Wireless Router Module sub-mode commands 392 powerMode, Debug sub-menu commands 442 powerstat, Power sub-mode commands 197 ppCfgMtaAdminState, MIB 24 ppCfgMtaCableTvEnable, MIB 24, 70 ppCfgMtaCallpFeatureSwitch, MIB 24, 70 ppCfgMtaCountryTemplate, MIB 70 ppCfgMtaDataInterface, MIB 70 ppmtc2cp CallP sub-mode commands 330 country, CallP sub-mode commands 330 fail, CallP sub-mode commands 331 is, CallP sub-mode commands 330 nosync, CallP sub-mode commands 330 ok, CallP sub-mode commands 331 oos, CallP sub-mode commands 330 reg, CallP sub-mode commands 330 ppSurvMtaMaintState, MIB 71 ppSurvMtaPowerSupplyTele, MIB 71 ppSurvPortLcDiagLastResult, MIB 71, 142143 ppSurvPortLcDiagRequest, MIB 71, 142143 ppSurvPortMaintState, MIB 15, 70, 143 ppSurvPortTable, MIB 142143 precharge, Modem conguration sub-menu commands 428 print buffer 190 Product Details screen 119 protection, battery over-temperature 5, 218 protectoff, Modem initiated tests sub-menu commands 416 provision, Linecard sub-mode commands 345 provisioning alarm, PacketCable 7 provmethod, MTA sub-mode commands 255 provstate, MTA sub-mode commands 255 Proxy Loss of Communications, alarm, SIP 8 pscan, RF sub-mode commands 203 pulse, phantom dial 110 PWoD tool, generating passwords 178179
Q
qamdetect, RF sub-mode commands 210 QOS (14), Report levels description, debug messages 482 qos CallP sub-mode commands, qos2cp_sub-mode 329 System sub-mode commands 242 qos2cp sub-mode, CallP sub-mode commands 329 qos2cp_sub-mode, qos, CallP sub-mode commands 329 Quality Monitoring metrics, clear Voice 267
Index
511
sub-menu 418 commands, classiers 418 commands, phs 419 commands, ratelimitinfo 423 commands, serviceow 420 commands, usclassiers 421 commands, usphs 422 commands, ussid 422 queue depth, transmit 359
R
ram, Power sub-mode commands 199 range, System sub-mode commands 248 ratelimitinfo, Quality of service sub-menu commands 423 !rdefault, General Console Commands 185 read Debug sub-menu commands 435 Linecard sub-mode commands 344 RF sub-mode commands 201 real_root, Security sub-mode commands 340 reasons, interpreting reset 108 reboot, Main menu commands 405 recong, DSP sub-mode commands 288 redirect, Wireless Router Module sub-mode commands 361 reection page 280 reg, CallP sub-mode commands, ppmtc2cp sub-mode 330 regdump, Linecard sub-mode commands 344 REGISTRATION (7), Report levels description, debug messages 476 Registration Status screen 114 registration, System sub-mode commands 242 Registration Timeout, alarm, SIP 8 relay, CATV pass-through 210 remFilter, Debug sub-menu commands 441 remote loopback test 171 metrics 161 repeat last command 410 replevel Main menu commands 405 MTA sub-mode commands 251 Report levels description 473 debug messages, ADVANCE PHY (6) 475 debug messages, ALL (27) 489 debug messages, APPLICATION (29) 490 debug messages, BLP (9) 477 debug messages, BRIDGE (17) 483 debug messages, CABLENET (16) 483 debug messages, CM MESSAGES (22) 487 debug messages, CPU (1) 473 debug messages, DOWNSTREAM (11) 478 debug messages, DS SNIFFER (13) 480 debug messages, DSX (15) 483 debug messages, HARDWARE (4) 474 debug messages, IGMP (25) 489 debug messages, IP APPS (18) 483 debug messages, MAIN SM (20) 486 debug messages, MANAGEMENT (5) 474 debug messages, QOS (14) 482 debug messages, REGISTRATION (7) 476 debug messages, ROOT (21) 487 debug messages, RSA (23) 488 debug messages, SECURITY (26) 489 debug messages, SNMP (24) 488 debug messages, STATISTICS (19) 485 debug messages, SYNC (8) 476 debug messages, TCB (2) 473 debug messages, TSM (10) 477 debug messages, TURBODOX (28) 489 debug messages, UPSTREAM (3) 474 debug messages, US SNIFFER (12) 479
report levels, MTA 251 reporting, per-call Syslog 87 reqCoding, DSP sub-mode commands 286 reqNullCoding, DSP sub-mode commands 286 !reset, General Console Commands 185 reset reasons, interpreting 108 RTP statistics 359 factory defaults 91, 185 Wireless Router Module sub-mode commands 392 reset_mta, Security sub-mode commands 341 resetaccesstime, Certicate parameters sub-menu commands 468 resetChrgr, Telemetry sub-mode commands 219 resetmfgcert, Certicate parameters sub-menu commands 469 resetMTA, MTA sub-mode commands 263 resetphy, RF sub-mode commands 210 restart, DSP sub-mode commands 293 restartphy, RF sub-mode commands 210 resume, Display sub-mode commands 220 RF sub-mode commands 201 acqrange 205 attenuation 204 backoff 208 bert 208 catvio 210 chanstep 210 chargepoint 209 chargepump2 209 chgpump 214 clearcw 208 cmstatus 201 delay 208 derotbw 205 dfreq 203 dsavg 207 dstatus 202 dump 204 exponent 209 fcompare 214 feccheck 209 freqoffset 214 gain 204 iconverter 214 maxtxgain 211 modulation 204 mt2050 211 mt2060 215 mt2060adc 215 mt2064 212 mt64agc 213 mt64dc 213 mt64w 212 mt6w 216 mtlo 212 mtw 212 mtwlo 212 pscan 203 qamdetect 210 read 201 resetphy 210 restartphy 210 scanfreq 211 scanmode 208 setif1 216 spurcan 215 spurhunt 207 sweep 206 symrate 204 temperature 206 top 204 tune 203 tuneroffset 211
512
Chapter 7
txcorrect 209 txlimits 213 ufoffset 210 ufreq 203 usppm 210 uspwrbypass 209 ustatus 202 voltages 211 write 201 rf, top-level commands 182 RFC3611 159 rgenable, Modem conguration sub-menu commands 428 ring cadence 323 cadences, displaying 327 CallP sub-mode commands 321 Linecard sub-mode commands 348 ringfreq, Linecard sub-mode commands 354 ringing waveform 72 rip, top-level commands 184 rng, CallP sub-mode commands, lc2cp sub-mode 332 rng_cad, CallP sub-mode commands 327 rom, Power sub-mode commands 199 ROOT (21), Report levels description, debug messages 487 rootpublickey, Certicate parameters sub-menu commands 468 rrdmp, Log sub-mode commands 191 rread, Linecard sub-mode commands 345 RSA (23), Report levels description, debug messages 488 rtcp_info CallP sub-mode commands 318 DSP sub-mode commands 289 rtcpdbg, DSP sub-mode commands 284 RTCP-XR 161 RTP session, modify 325 statistics, display 359 statistics, reset 359 rtpreset, Datapath sub-mode commands 359 rtpstats, Datapath sub-mode commands 359 running line card diagnostics 142 loop diagnostics 144 rxtx_stat, DSP sub-mode commands 289
S
sar, Power sub-mode commands 198 scanfreq, RF sub-mode commands 211 scanmode Main menu commands 406 RF sub-mode commands 208 Scanning Override screen 129 scanreset, Modem conguration sub-menu commands 426 scc, Power sub-mode commands 200 screen CallP/QoS Statistics 126 CM DHCP Log 129 Conguration Parameters 127 Event Log 113 Hardware/Firmware Versions 112 MGCP Log 131 MTA DHCP Log 130 MTA Parameters 122 Product Details 119 Registration Status 114 Scanning Override 129 Wireless Router 116 scwidTest, CallP sub-mode commands 323 sec CallP sub-mode commands 319 top-level commands 183
sec_display, Security sub-mode commands 341 SECURITY (26), Report levels description, debug messages 489 security association database, IPsec 335 information, PacketCable 334 parameters, display PCSEC 241 policy database, IPsec 336 Security sub-mode commands 334 clear_stats 339 date 343 erase_tkts 341 info 334 ipsec_db 337 ipsec_sad 335 ipsec_spd 336 ipsec_stats 339 MEM_stats 339 real_root 340 reset_mta 341 sec_display 341 test_root 340 toss_as 341 toss_cms 341 toss_prov 341 security, System sub-mode commands 241 seed, changing the password 179 sent, signaling message, last 86 sequthresh, Debug sub-menu commands 439 serial, System sub-mode commands 248 server DNS considerations, Kerberos 67 Syslog, missing TFTP 34 troubleshooting DHCP 89 service ow information, display CallP 242 serviceow, Quality of service sub-menu commands 420 session, modify RTP 325 set equalizer threshold 439 hook ash timers 356 Inet sub-mode commands 216 template, linecard 352 set_cadence, CallP sub-mode commands 323 setgain, CallP sub-mode commands 309 sethighDA, Debug sub-menu commands 440 sethighthr, Debug sub-menu commands 443 setif1, RF sub-mode commands 216 setlowDA, Debug sub-menu commands 440 setopmode, Modem conguration sub-menu commands 426 setTestCnf, Debug sub-menu commands 443 setthrenable, Debug sub-menu commands 443 setting CLI timeout 249 settings display Monitoring MIB 265 DSP jitsim sub-mode 296 setvp, DSP sub-mode commands 287 shFilter, Debug sub-menu commands 441 Show sub-menu 453 commands, cpes 454 commands, dhcpserve 458 commands, dsdmaring 457 commands, freqcache 458 commands, igmpdb 454 commands, iplters 455 commands, lanstatus 456 commands, llclters 455 commands, multicastlters 455 commands, opmode 456 commands, spoonglters 455 commands, timeofversion 458 commands, usbmode 458
Index
513
sig_trace, CallP sub-mode commands 325 signal, constant power 294 signaling buffer 324 message, last sent 86 port 69 trace 325 signalling conguration parameters, display 263 log, displaying 306 log, enabling 306 log, erasing 307 single password, generating 178 sinusoidal waveform 72 SIP Authentication Failure, alarm 7 feature switch 328 alarm 8 loopback test 171 netwloop 171 alarm 9 netwtest 171 Proxy Loss of Communications, alarm 8 Registration Timeout, alarm 8 sip_callleg, CallP sub-mode commands 328 sip_error, CallP sub-mode commands 328 sip_ftr, CallP sub-mode commands 328 sip_reg, CallP sub-mode commands 328 sip_subs, CallP sub-mode commands 328 sip_trans, CallP sub-mode commands 328 sipCfgAlertInfoR0, MIB 83 sipCfgDhcp60AnnouncementMode, MIB 83 sipCfgDialFeatActive, MIB 82 sipCfgDialFeatCode, MIB 81 sipCfgDialFeatMap, MIB 81 sipCfgDialFeatName, MIB 81 sipCfgDialFeatTone, MIB 82 sipCfgDigitmap, MIB 82 sipCfgDomainOverride, MIB 82 sipCfgMediaLoopbackNumber, MIB 171 sipCfgPacketizationRate, MIB 82 sipCfgPacketLoopbackNumber, MIB 171 sipCfgPortDisplayName, MIB 82 sipCfgPortFaxOnlyTimeout, MIB 83 sipCfgPortLogin, MIB 82 sipCfgPortPassword, MIB 82 sipCfgPortT38Mode, MIB 83 sipCfgProvisionedCodecArray, MIB 82 sipCfgProxyAdr, MIB 82 sipCfgProxyType, MIB 83 sipCfgRegistrarAdr, MIB 83 sipCfgRegistrarType, MIB 83 sipCfgSipFeatureSwitch, MIB 83, 328 sipCfgUserName, MIB 83 sm_debug, System sub-mode commands 249 SNMP (24), Report levels description, debug messages 488 snmpadduser, Modem initiated tests sub-menu commands 413 spoonglters, Show parameters sub-menu commands 455 spurcan, RF sub-mode commands 215 spurhunt, RF sub-mode commands 207 spy, DSP sub-mode commands 284 sread, Debug sub-menu commands 438 ssd_update, Display sub-mode commands 220 SSH 44 accessing the CLI through 141 log 32 logs 32 log 32 startup LED patterns, CM 106 LED patterns, MTA 105
State events 18 log 24 log, Voice Line 22 log, Voice Line Protection 23 state DSP sub-mode commands 286 endpoint 126 Linecard sub-mode commands 353 states CM 114 eMTA 15 STATISTICS (19), Report levels description, debug messages 485 statistics clearing counters, end of call connection 84 device level, end of call connection 84 display RTP 359 display voice bridge 359 end of call 324 line level, end of call connection 86 monitoring end of call connection 84 reset RTP 359 stats, Datapath sub-mode commands 357 status battery charger, display 217 Certicate parameters sub-menu commands 464 display downstream 202 display linecard 354 Display upstream 202 General Console Commands 184 line card 73 Main menu commands 406 monitoring 111 cable modem 111 stored messages, displaying 190 sub-menu BPI parameters 459 Certicate parameters 463 Debug 429 Modem conguration 424 Modem initiated tests 411 Quality of Service 418 Show parameters 453 Sub-Mode CallP sub-mode commands, ca_task 334 CallP sub-mode commands, dsp2cp 332 CallP sub-mode commands, lc2cp 331 Flash sub-mode commands, download 197 subopt3ovrd, MTA sub-mode commands 268 sub-option 3 enforcement override, DHCP option 122/177 268 susp, Datapath sub-mode commands 357 sweep, RF sub-mode commands 206 switch CallP feature 122 debugging 107 Master Debug Off 190 swrite, Debug sub-menu commands 439 symrate, RF sub-mode commands 204 SYNC (8), Report levels description, debug messages 476 sysDescr, MIB 44 sysinfo, System sub-mode commands 221 Syslog 34 Invalid Wireless Router Module Module Image 36 messages 12 missing TFTP server 34 reporting, per-call 87 VQ Threshold 34 Wireless Router Module Upgrade Failed 36 sysObjectID, MIB 44 sysORDescr, MIB 45 sysORID, MIB 44
514
Chapter 7
System sub-mode commands 221 alt_table 243 bad_map 247 bpi_debug 249 cable_netpool 244 callp 233 cli_timeout 249 cm_cong 235 cm_ifData 234 dhcp 240 dhcpPkts 242 emac_netpool 245 end_table 243 eth_dump 246 events 236 ftrsw 237 http_all 225 mac_lter 247 mem_pools 247 mta_cong 237 mta_device 239 mta_ifData 240 qos 242 range 248 registration 242 security 241 serial 248 sm_debug 249 sysinfo 221 toggle_concat 247 unalign 246 system, top-level commands 183 sysUpTime, MIB 44, 46, 72
T
table, downstream lter 441 TCB (2), Report levels description, debug messages 473 tcid_rec, CallP sub-mode commands 317 tdm, Power sub-mode commands 200 Telemetry log, Power Supply 25 commands 217 commands, alarm 218 commands, chgrStatus 217 commands, comStats 219 commands, eprom 218 commands, hitempbatsd 219 commands, resetChrgr 219 commands, tlmStatus 217 telnet 44 Telnet, accessing the CLI through 140 telrootcert, Certicate parameters sub-menu commands 470 temperature, RF sub-mode commands 206 template country code 70, 325 linecard, set 352 Linecard sub-mode commands 352 term, Datapath sub-mode commands 358 test caller ID 323 remote, loopback 171 SIP loopback 171 test_root, Security sub-mode commands 340 TFTP server, Syslog, missing 34 threshold, set equalizer 439 Threshold, Syslog, VQ 34 ti_ts, Log sub-mode commands 190 time, delay 325 timeofversion, Show parameters sub-menu commands 458 timeout, setting CLI 249
timers, set hook ash 356 timestamp, Modem conguration sub-menu commands 428 tlm, top-level commands 182 tlmStatus, Telemetry sub-mode commands 217 TM608 LED patterns, normal operation 100 tmr0, Power sub-mode commands 199 tmr1, Power sub-mode commands 199 toggle_concat, System sub-mode commands 247 togglecpe, Modem initiated tests sub-menu commands 414 tone detection 294 DSP sub-mode commands 286 Linecard sub-mode commands 350 tones, CallP sub-mode commands 325 tool Password of the Day 177 using the Password of the Day 178 top, RF sub-mode commands 204 top-level callp_cp 183 cm 183 co 184 disp 182 dp 184 dsp 183 ash 182 inet 182 lc 183 log 182 module 183 mta 183 power 182 rf 182 rip 184 sec 183 system 183 tlm 182 wrm 184 toss_as, Security sub-mode commands 341 toss_cms, Security sub-mode commands 341 toss_prov, Security sub-mode commands 341 Touchstone log 30 log 31 log 31 trace CallP sub-mode commands 307 logs, CallP message 37 logs, DHCP message 37 signaling 325 trafc, DSP sub-mode commands 293 transmit queue depth 359 trapezoidal waveform 72 troubleshooting 43, 111 DHCP server 89 dial tone 110 information, display all 225 interface, controlling access 134 TSM (10), Report levels description, debug messages 477 tune, RF sub-mode commands 203 tuner, Main menu commands 407 tuneroffset, RF sub-mode commands 211 TURBODOX (28), Report levels description, debug messages 489 txcorrect, RF sub-mode commands 209 txlimits, RF sub-mode commands 213 txqueue, Datapath sub-mode commands 359
U
uart0, Power sub-mode commands 198 uart1, Power sub-mode commands 198
Index
515
ucd, Main menu commands 408 ufoffset, RF sub-mode commands 210 ufreq, RF sub-mode commands 203 uhpi, Power sub-mode commands 200 unalign, System sub-mode commands 246 uncong, DSP sub-mode commands 285 Updating CallpFeatureSwitch MIB, log 24 updisable, Modem initiated tests sub-menu commands 414 Upgrade Failed, Syslog, Wireless Router Module 36 upstatus, Main menu commands 409 UPSTREAM (3), Report levels description, debug messages 474 upstream Debug sub-menu commands 442 status, Display 202 US SNIFFER (12), Report levels description, debug messages 479 usb, Power sub-mode commands 198 usbadmin, Debug sub-menu commands 436 usbcore, Power sub-mode commands 201 usbMib, MIB 47 usbmode, Show parameters sub-menu commands 458 usbpll, Power sub-mode commands 201 usbread, Debug sub-menu commands 451 usbwrite, Debug sub-menu commands 451 usclassiers, Quality of service sub-menu commands 421 usdmem, Debug sub-menu commands 448 usdr, Debug sub-menu commands 448 usGrantIntGet, Debug sub-menu commands 449 usGrantIntSet, Debug sub-menu commands 449 using the Password of the Day tool 178 uslock, Modem initiated tests sub-menu commands 415 usphs, Quality of service sub-menu commands 422 usppm, RF sub-mode commands 210 uspwrbypass, RF sub-mode commands 209 ussid, Quality of service sub-menu commands 422 ustables, Debug sub-menu commands 440 ustatus, RF sub-mode commands 202
VQ Threshold, Syslog 34 vqClear, MTA sub-mode commands 267 vqLocEnable, MTA sub-mode commands 267 VQM see Voice Quality Monitoring vqMetrics, MTA sub-mode commands 265 vqRemEnable, MTA sub-mode commands 267
W
waveform ringing 72 sinusoidal 72 trapezoidal 72 wdt, Power sub-mode commands 198 wdtdisable, Modem conguration sub-menu commands 428 web-based interface, accessing 134 Wireless Module Image, Syslog, Invalid 36 Wireless Router Module sub-mode commands 360 chkmac 393 !defaults 392 display 360 mode 393 power 392 redirect 361 reset 392 Upgrade Failed, Syslog 36 screen 116 wlan_table, Module sub-mode commands 250 write Debug sub-menu commands 436 Linecard sub-mode commands 344 RF sub-mode commands 201 wrm, top-level commands 184
X
xconnect, Linecard sub-mode commands 351
V
v21, CallP sub-mode commands, dsp2cp sub-mode 333 v3list, Modem initiated tests sub-menu commands 416 vbat, Linecard sub-mode commands 354 vbdbitmap, DSP sub-mode commands 294 vbdmax, DSP sub-mode commands 295 vbdmin, DSP sub-mode commands 294 vbdnom, DSP sub-mode commands 295 vbstats, Datapath sub-mode commands 359 verify EPROM checksums, battery 218 vlynq, Power sub-mode commands 201 vlynqclk, Power sub-mode commands 201 vlynqTest, Debug sub-menu commands 451 vmwi, CallP sub-mode commands 324 Voice Band Data 294 voice bridge statistics, display 359 Voice log 21 log 22 alarm 6 log 23 log 23 State Change log 23 State Change log 22 alarm 6 Monitoring, enable 267 Monitoring, managing 154 Quality Monitoring metrics, clear 267 Monitoring metrics, display 265 Monitoring MIBs 76 voltages, RF sub-mode commands 211 vp_stat DSP jitsim sub-mode 303 DSP sub-mode commands 291
Touchstone Telephony
Troubleshooting Guide
20042009 ARRIS All rights reserved Printed in the USA The information in this document is subject to change without notice. The statements, congurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specied in this document. The information in this document is proprietar y to ARRIS. ARRIS, C3, C4, and Touchstone are trademarks or registered trademarks of ARRIS Group, Inc. Cadant is a registered trademark of ARRIS Group, Inc. All other trademarks and registered trademarks are the property of their respective holders.

TS Troubleshooting R61S13

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Touchstone Telephony

Chapter 1: Interpreting Alarms

Chapter 2: Interpreting Logs

Chapter 4: Using the Password of the Day Tool

Chapter 5: Using the Troubleshooting CLI

Chapter 6: MAIN Mode Commands

Touchstone Telephony Release 6.1 Standard 1.3 June 2009

Release 6.1 Standard 1.0 version of this document for TS6.1.

Release 5.2 Standard 1.1 version of this document for TS5.2.

Release 5.1 Standard 1.0 version of this document for TS5.1.

Release 5.0 Standard 1.0 version of this document.

November 2005 April 2005 March 2005 December 2004

Release 4.4 Standard 2.0 version of this document for MSUP3.

Release 4.4 Standard 1.0 version of this document.

Release 4.3 Standard 1.0 version of this document.

Troubleshooting Guide Release 6.1 Standard 1.3 June 2009

April 2004 September 2003

Release 4.1 Standard 1.0 version of this document.

Release 3.2 Standard 1.0 version of this document.

Touchstone Telephony Release 6.1 Standard 1.3 June 2009

Touchstone Telephony Release 6.1 Standard 1.3 June 2009

Troubleshooting Guide Release 6.1 Standard 1.3 June 2009

Touchstone Telephony Release 6.1 Standard 1.3 June 2009

Troubleshooting Guide Release 6.1 Standard 1.3 June 2009

Using the Password of the Day Tool

Using the Troubleshooting CLI

Touchstone Telephony Release 6.1 Standard 1.3 June 2009

Troubleshooting Guide Release 6.1 Standard 1.3 June 2009

Touchstone Telephony Release 6.1 Standard 1.3 June 2009

Troubleshooting Guide Release 6.1 Standard 1.3 June 2009

Touchstone Telephony Release 6.1 Standard 1.3 June 2009

Troubleshooting Guide Release 6.1 Standard 1.3 June 2009

Touchstone Telephony Release 6.1 Standard 1.3 June 2009

Troubleshooting Guide Release 6.1 Standard 1.3 June 2009

Touchstone Telephony Release 6.1 Standard 1.3 June 2009

Troubleshooting Guide Release 6.1 Standard 1.3 June 2009

Touchstone Telephony Release 6.1 Standard 1.3 June 2009

Troubleshooting Guide Release 6.1 Standard 1.3 June 2009

Touchstone Telephony Release 6.1 Standard 1.3 June 2009

MAIN Mode Commands

Troubleshooting Guide Release 6.1 Standard 1.3 June 2009

Touchstone Telephony Release 6.1 Standard 1.3 June 2009

Troubleshooting Guide Release 6.1 Standard 1.3 June 2009

Touchstone Telephony Release 6.1 Standard 1.3 June 2009

Troubleshooting Guide Release 6.1 Standard 1.3 June 2009

Touchstone Telephony Release 6.1 Standard 1.3 June 2009

About This Document

Troubleshooting Guide Release 6.1 Standard 1.3 June 2009

About This Document

Call Forwarding Unconditional (dialing feature).

Call Processing. Firmware controlling the current state of a call.

Call Return (dialing feature).

CPE Alert Signal. A method of encoding signaling information in a telephone connection.

Call Forwarding Unconditional Disable (dialing feature).

Caller iD Temp Enable (dialing feature).

Touchstone Telephony Release 6.1 Standard 1.3 June 2009

About This Document

Call Waiting Permanent Disable (dialing feature).

About This Document

and DSx QoS for interoperability with non-PacketCable compliant networks.

Frequency Shift Keying. A method of encoding signaling information in a telephone connection.

Touchstone Telephony Release 6.1 Standard 1.3 June 2009

About This Document