Market Intelligence List of Reports Month Quarter Year No . Report Type Project Name Geog.

scope Consultant 1 Consultant 2

06/07/2012

JAN JAN JAN JAN FEB FEB FEB FEB MAR MAR MAR MAR MAR MAR APR APR APR APR APR MAY MAY MAY MAY MAY JUN JUN JUN

Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q2 Q2 Q2 Q2 Q2 Q2 Q2 Q2 Q2 Q2 Q2 Q2 Q2

2009 2009 2009 2009 2009 2009 2009 2009 2009 2009 2009 2009 2009 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010

1 2 3 4 5 6 7 8 9 10 11 12 13 1 2 3 4 5 6 7 8 9 10 11 12 13 14 1 2 3 4 5 1 2 3 4 5 1 2 3

Country Risk Commodity Country Risk Country Risk Industry Category Country Risk Supplier Market Industry Supplier Market Country Risk Country Risk PL Country Risk Country Risk Category Supplier Market Country Risk Category Supplier Market Category PL Supplier Market Supplier Market Country Risk Category Category Supplier Market Supplier Market Supplier Market Technology Supplier Market Country Risk Technology Category Supplier Market Category Category Supplier Market Supplier Market

India Paper and Pulp Brazil Russia Paper Packaging Legal Services China Data Centres Plastic Packaging IT Security Software Mexico Vietnam IPO Research Philippines Indonesia Facilities Management ERP (Procurement Platforms) Bangladesh Management Consultancy (part 1) Mechanical & Electrical (Serco) Marketing Services (part 1: Media Buying Agencies) CPO Board Level Research VoIP Management Consultancy (part 2) Pakistan Marketing Services (part 2: Creative & Digital) Temporary Labour Loss Adjustment Market (RSA) Food Primary Logistics (M&S) FM: Meeting Room Bookings Cloud Computing M&E Update Report Sri Lanka Green IT Event Management-Conference Facilities & Large Events BPO Travel (part 1) Utilities (Electricity & Gas) Strategic Sourcing Applications HR

Asia Global Latin America Asia / Europe Global US Asia Europe Global Global Latin America Asia Asia Asia Global Global Asia Global Europe Europe Global US & Europe Asia Europe Global Global Europe US Global Europe Asia Global Europe Global Europe Europe Global Europe

Diederik Matt T Emily Hande Diederik Joanna Lincoln Dami Matt T Emily Andy Angeliki Owusu Andy Diederik

Jude

Helena Rosie Helena Owusu

Rosie Owusu Joanna Andy Owusu Dami Alex

Market Intelligence List of Reports Month Quarter Year No . Report Type Project Name Geog. scope Consultant 1 Consultant 2

06/07/2012

JUN JUN JUN JUN JUL JUL JUL JUL JUL AUG AUG AUG AUG AUG AUG AUG SEP SEP SEP SEP SEP SEP SEP OCT OCT OCT OCT OCT OCT OCT NOV NOV NOV

Q2 Q2 Q2 Q2 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q4 Q4 Q4 Q4 Q4 Q4 Q4 Q4 Q4 Q4

2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010

4 5 6 7 1 2 3 4 5 1 2 3 4 5 6 7 1 2 3 4 5 6 7

Supplier Market Category Supplier Market Technology Category Supplier Market Technology Supplier Market Supplier Market Technology Supplier Market Supplier Market Technology Supplier Market Supplier Market Supplier Market Supplier Market Category Supplier Market Category Supplier Market Technology Supplier Market Category Supplier Market Supplier Market Category Category Category Supplier Market Category Category Supplier Market

Business Insurance Travel (part 2) FM sub category: Catering Business Collaboration Platforms Logistics (Asia) FM sub category: Security Systems Risk Management Software Document and Record Management Pensions eProcurement Utilities (Water) FM Sub Category: Waste Management Logistics (Latin America) IT Outsourcing Procurement Outsourcing within the EU Framework Print ATMs Logistics (North America) Postal and Courier Services Telecoms FM sub-sector:Cleaning Services Contract Management Software Business Information Services Management Consultancy Training Outsourcing Health Insurance Logistics (Europe) Office Supplies (IT Consumables and Peripherals) Fleet Work wear Legal Services (UK) Office Supplies (Office Stationery) Data Centres (Refresh)

Europe Europe Europe Global Asia Europe Global Global Europe Global Europe Latin America Europe Europe Europe Global North America Europe Europe Europe Global Global Europe Europe Europe Europe Global Europe Europe Europe Europe Global

Sarah Nicola Owusu Alex Sarah Joanna Alex Helena Diederik Owusu Dami Helena Nicola Angeliki Andy Joanna Alex Diederik Sarah Nicola Dami Andy Angeliki Diederik Joanna Owusu Owusu Helena Owusu Diederik Helena Joanna Alex

2010 1 2010 2 2010 3 2010 2010 2010 2010 4 5 6 7

2010 1 2010 2 2010 3

Market Intelligence List of Reports Month Quarter Year No . Report Type Project Name Geog. scope Consultant 1 Consultant 2

06/07/2012

NOV NOV NOV NOV DEC DEC DEC DEC DEC DEC DEC JAN JAN JAN JAN JAN FEB FEB FEB FEB FEB FEB FEB MAR MAR MAR MAR MAR MAR APR APR APR

Q4 Q4 Q4 Q4 Q4 Q4 Q4 Q4 Q4 Q4 Q4 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q1 Q2 Q2 Q2

2010 4 2010 5 2010 6 2010 2010 2010 2010 7 1 2 3

Supplier Market Country Risk Supplier Market Category Technology Regulatory Supplier Market Technology Supplier Market Category Supplier Market Supplier Market Supplier Market Category Supplier Market Supplier Market Supplier Market Supplier Market Country Risk Category Supplier Market Supplier Market Category Category Category Category Supplier Market Category Category Supplier Market Category Supplier Market

Packaging Low Cost Country Sourcing IT Security Software (Refresh) Logistics (MEA) Supplier Management Systems The Bribery Act E mail, SMS Marketing Warehouse Management Systems VOIP(Refresh) TV Advertising Facilities Management (Refresh) On-Site Power Generation MRO (Components) Network Hardware and Routers Facilities Management (US) Software Development Services Pharma R&D Equipment Tax Advisory - Global Tax Advisory - China Temporary Labour (North America) Graduate Recruitment ERP (Refresh) Event Management (Refresh) Plastic Bags and Wrapping Direct Mail Marketing Promotional Activities Property: Office Workspace Promotional Items (Pharmaceutical) Legal Services (US) Industrial Packaging Shipping Outdoor Advertising

Global Global Global EMEA Global Europe Global Global Global Europe Europe Global Europe US & Europe US Global Global Global Asia North America US & Europe Global Europe Europe US & Europe Europe Global Global US US & Europe Global Global

Dami Owusu Angeliki Andy Alex David Diederik Brigid Helena Andy Nicola Owusu Helena Diederik Joanna Alex Dami Nicola Owusu Andy Diederik Joanna Helena Alex Nicola Dami Joanna Diederik Helena Diederik Owusu Dami

2010 4 2010 2010 2010 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 5 6 7 1 2 3 4 5 1 2 3 4 5 6 7 1 2 3 4 5 6 1 2 3

Market Intelligence List of Reports Month Quarter Year No . Report Type Project Name Geog. scope Consultant 1 Consultant 2

06/07/2012

APR APR APR MAY MAY MAY MAY MAY MAY JUN JUN JUN JUN JUN JUN JUL JUL JUL JUL JUL JUL AUG AUG AUG AUG AUG AUG SEP SEP SEP SEP SEP SEP OCT OCT OCT OCT

Q2 Q2 Q2 Q2 Q2 Q2 Q2 Q2 Q2 Q2 Q2 Q2 Q2 Q2 Q2 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q3 Q4 Q4 Q4 Q4

2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011

4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4

Category Category Country Risk Category Supplier Market Category Category Country Risk Report Category Category Category Supplier Supplier Category Supplier Category Supplier Market Supplier Market Category Supplier Market Supplier Market Category Category Category Category Category Category Category Category Category Category Category Category Category Category Category Category

Financial Service: Brokerage Marketing (Direct): Refresh Malaysia Marketing (Creative/ Digital) Security Personnel US: HR Training Providers IT Consulting Tax Advisory (India) Air Travel Telecoms: Direct Internet Access FM: Waste Management (US) Utilities: Natural Gas Renewable energy Market research Green IT (Refresh) Electricity Market (EU) Tax Advisory (Brazil) Tax Advisory (US) IT Asset Management Services Cloud Based CRM Systems Outdoor Advertising (US) Mechanical and Electrical Maintenance Services Leased Lines and VPN Connectivity Full Facilities Service Providers Marketing (Creative and Digital) Permanent Recruitment Agencies Media Bartering Healthcare Insurance (US) Card Transaction Processing Forklift Truck Purchase and Lease Non Cash Payment Processing Web Analytics Campaign Management Promotional Items (US) Web Search Marketing Authenticated Device: One Time Passwords Company Financial Data Providers Desktops and Laptops for Business

Global Europe Asia Europe Europe US Global Asia EME Europe US Europe Europe Europe Global Europe Latin America US Global Global US Europe Europe US & Europe US US Global US Global US & Europe Global Global US Global Global Global Europe

Nicola Andy Alex Helena Owusu Alan Owusu Andy Owusu Dionne Brigid Owusu Andy Alex Helena Owusu Rosie Andy Dionne Alex Madeleine Nigel Alex Chrissie Madeleine Andy Dionne Andy Owusu Madeleine Jude Alex Chrissie Chrissie Jude Nigel Helena

Market Intelligence List of Reports Month Quarter Year No . Report Type Project Name Geog. scope Consultant 1 Consultant 2

06/07/2012

OCT OCT NOV NOV NOV NOV NOV NOV DEC DEC DEC DEC DEC DEC

Q4 Q4 Q4 Q4 Q4 Q4 Q4 Q4 Q4 Q4 Q4 Q4 Q4 Q4

2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011 2011

5 6 1 2 3 4 5 6 1 2 3 4 5 6

New Format New Format New Format New Format New Format New Format New Format New Format New Format New Format New Format New Format New Format New Format

Plastic Packaging (NEW FORMAT) Steel (NEW FORMAT) Cash Transportation Print Polypropylene - PET Smart Phones and Commercial Tariffs Newsprint Sponsorship Coaching and Assessments Headhunters Commercial Banking Rail Logistics Hedging Services (Commodities) Hedging Services (Foreign Exchange)

Global Owusu Global Owusu Spain Europe Europe UK, Germany, Spain, US UK US and Germany