MB 0047 Management Information System

Contents Unit 1 Understanding MIS Unit 2 MIS Concepts Unit 3 Strategic Management Information System Unit 4 MIS and BPR Unit 5 MIS Planning and Development Information System Unit 6 Planning and Development Alternatives Unit 7 MIS Organization Structure Unit 8 Trends in MIS
Edition: Spring 2010

1 22 37 52 69 91 113 134

BKID B1136 4 Jan. 2010

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Unit 9 E-Enterprise System Unit 10 Decision Making in MIS Unit 11 MIS Support Models & Knowledge Management Unit 12 Organization and Computer Networks Unit 13 Management and Organization IS Unit 14 Database Management System Unit 15 Security and Ethical Issues Annexure References Bibliography

145 169 187 218 229 248 265 280 283 284

Dean Directorate of Distance Education Sikkim Manipal University Board of Studies Chairman HOD Management & Commerce SMU DDE Additional Registrar SMU DDE Controller of Examination SMU DDE Dr. T. V. Narasimha Rao Adjunct Faculty & Advisor SMU DDE Prof. K. V. Varambally Director Manipal Institute of Management Manipal Content Preparation Team Mr. Anil Gowda Professor, M S Ramaiah Institute of Management Studies, Bangalore Ms. Ramya S. Gowda Lecturer MIS Department of Management & Commerce, SMU DDE, Bangalore

Mr. Pankaj Khanna Director HR, Fidelity Mutual Fund Mr. Shankar Jagannathan Former Group Treasurer Wipro Technologies Limited Mr. Abraham Mathew Chief Financial Officer Infosys BPO, Bangalore Ms. Sadhana Dash Ex-Senior Manager, HR Microsoft India Corporation (Pvt.) Ltd.

Edition: Spring 2010 This book is a distance education module comprising of collection of learning material for our students. All rights reserved. No part of this work may be reproduced in any form by any means without permission in writing from Sikkim Manipal University of Health, Medical and Technological Sciences, Gangtok, Sikkim. Printed and Published on behalf of Sikkim Manipal University of Health, Medical and Technological Sciences, Gangtok, Sikkim by Mr. Rajkumar Mascreen, GM, Manipal Universal Learning Pvt. Ltd., Manipal 576 104. Printed at Manipal Press Limited, Manipal.

SUBJECT INTRODUCTION
Management Information System has become vital part of the both technology and management in the present world. There are different concepts of MIS. Based on the variety of use MIS is classified into various branches of management. It is the application of Technology into management. This text provides a general overview of Management information Systems and its uses in organization. This text comprises of 15 units as mentioned below: Unit 1: The introduction to MIS, the evolution of MIS and its impact, MIS role characteristics and its functions, classification and relationships, managers view of structure of information system and the software and hardware requirements for the use of MIS. Unit 2: Different types of MIS and its concepts, the different concepts of organization management, the technical implementation issues and the behavioral factors. Unit 3: The fundamentals of strategic management information systems, the driving force information technology in the strategic activities, value chain and IT and how IT influences organization goals. Unit 4: The basic concepts of business engineering process, its importance in MIS, the improvement of the process, the object oriented methodology, the current focus of BPR like data mining and data warehousing. Unit 5: The planning and development of Information system, system analysis, SDLC and system design. Unit 6: Ascertaining the class of information, determining the information requirement, management aspects of quality information, the steps in developing the MIS, the process model for development. Unit 7: MIS at organizational level, strategic and operational level planning and Enterprise resources planning.

Unit 8: The new trends in MIS like, Decision Support System, Artificial intelligence, neural networks, Expert systems, the comparison of DSS and Expert systems and the business applications of these trends. Unit 9: How Managing the E-enterprise, Organisation of Business in an E-enterprise, the components of E-Enterprise like, E-business, E-commerce, E-communication and E-collaboration. Unit 10: the concepts of decision making, the process of decision making, decision analysis, the behavioral concepts in decision making and the relation of MIS and decision making. Unit 11: Philosophy of modeling, DSS as the deterministic system, market research methods, ratio analysis for financial assessment, the different science models and the concepts of knowledge management. Unit 12: Introduction to computer networks, basic terminologies of networks, the intranet and extranet. Unit 13: Evolution of information system functions, CIO and his role and challenges faced by CIO. Unit 14: The concept of DBMS, types of database users, DBMS functions, advantages, disadvantages and the comparison of file system and DBMS and design issues of DBMS. Unit 15: Introduction to security and ethical issues, control issues in management, security hazards and technical solution for privacy protection.