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How Improving Internal Communications Can Result in Significant ROI Effective employee communication channels add value as well as dollars and sense.
Introduction:
In recent years, a growing number of organizations have started to recognize the importance of effective internal communications not just on employees but on the bottom line. Its impact is undeniable. In fact, a study conducted by Towers Watson (formerly Watson Wyatt Worldwide), a global consulting firm, which specializes in measuring and managing the cost and effectiveness of employee benefit programs, found that: Companies with effective internal communications have a 15.7 % higher market value and deliver 29 % higher shareholder return. Because of its significance, more organizations are investing in technology to create more impactful internal communications. Thats why software programs, such as SnapComms, have become increasingly popular, because it enables businesses to implement more innovative and affordable ways to get the message across. SnapComms is a visually dynamic suite of interactive employee communication tools that creatively convey messages directly to employee workstation computer screens and mobile devices. The impact of effective employee communications can be far reaching. For instance, critical time-to-market timelines for new product launches can be greatly reduced. Uptake of new products can be faster and customer service and retention levels can be improved by a more informed and engaged workforce.
Ph: In the US: 1.805.715.0300, In the UK: 0208 2426053, Head Office (NZ/Aus): + 64 9 950 3360 info@snapcomms.com www.SnapComms.com
In addition to email time savings, SnapComms can also save a substantial amount of time spent reviewing announcements during team meetings. Recently, a cell phone company found that as much as 20-30 minutes each week was being ill-spent during team meetings on making required corporate announcements. By implementing SnapComms as part of a complete communications process renovation, the company reduced the time spent reviewing announcements by 40-70%. This resulted in significant savings (figure 2).
Meeting Productivity
Time spent (per team) covering general updates Time saved (per team) by using SnapComms Channels Average number of staff in a meeting Number team meetings across the business Total Administration costs: Figure 2 $640,000 0.5 0.2 15 200 hrs per week hrs per week (40% of .5) per week per week
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Ph: In the US: 1.805.715.0300, In the UK: 0208 2426053, Head Office (NZ/Aus): + 64 9 950 3360 info@snapcomms.com www.SnapComms.com