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NPR
3 min read
Psychology

Is Your Boss Too Controlling? Many Employees Clash With Micromanagers

Micromanagement is routinely the top complaint people have about their bosses, and in today's good job market where workers have more options, that's a bigger problem for employers. People might have their own definition of when a manager crosses into being too controlling, but most people would probably agree that Marjon Bell's former boss would fit. On her first day on a marketing job at a Virginia Beach, Va., insurance company, Bell's boss sent an email barring employees from bringing cell phones to the office. The email said that moms, especially, spent too much time on their phones checki
Ad Age
3 min read
Psychology

You Are Not Your Customer

Most business books will tell you that the secret to success is grounded in becoming a customer of your own products and services. Put yourself in customers' shoes to see how they interact with your product and what the overall experience feels like. The main idea is that being a good customer will make you a good leader. That idea is wrong. All too often, leaders think that their personal experiences with their brand are accurate reflections of all customers' experiences with their brand. They make decisions based on what would personally make them happier, and focus on details of the experie
The Atlantic
8 min read
Society

The Field Where Men Still Call the Shots

For teenagers aspiring to make it onto a high-school sports team, the summer-vacation days of sleeping in are drawing to a close. By mid-August, many hopeful athletes will be exerting themselves before a cadre of school coaches, striving to demonstrate their fitness or conceal their summer sloth. Younger kids, too, soon will be back on the playing fields—if they ever left—and will begin training for their miniature versions of  various varsity sports.   Maggie Moriarty was one of those kids. Long before she began competing for the women’s lacrosse team at Holy Cross College, she shined on doze
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Scribd Editors, Scribd Editor
From the Editors

Leadership bootcamp…

Go to leadership bootcamp with two former Navy SEALs and become a braver, more decisive mentor than you’ve ever been before. After experiencing the fog of war, these SEALs emerged with a clear view of what makes a leader — and subsequently, their whole team — great.