Store and Process Team Knowledge and Experience to streamline Project Management and qualify Support

Project Management and Web Research teams collect Information Resources primarily from Internet Messaging resources of Internet and e-mail. Team Sharing connects the group collecting the information assets storing it for further use. Further processing generates information assets for project completion in accordance with deadlines, cost and performance. This knowledge pool generates a growth of project management experience and Information Resources (IR) growing value for the team and users. Continuing integration efforts specialize this bundle to extract the information directly from the Internet Messaging store it and combine and collate to produce a team knowledge base. The Team Knowledge Base speeds up the construction, reducing the time and effort required producing and maintaining support documentation, education systems and technical support and adapt it to the media needs. Ideally it processes the information from the source as it collects. Then team members can expand the documentation with further developments as they progress. Experience shows that this saves considerable time, effort and offloads resources. Mozilla Firefox and Thunderbird enclose an open, flexible architecture enabling specialization for team knowledge base use to collect and manage incoming information directly from Internet Messaging. This integration offers the users tools to reduce the implementation time of documenting team knowledge and experience. Extensions simplify the integration task making it possible for experienced and knowledgeable users.