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CNLP 263: Horst Schulze with Lessons From the Ritz-Carlton on Coaching the Best From a Team When You Can’t Pay Top Wages, What Guests Really Want, How to Satisfy a Customer and What To Do With Customer Complaints: At age 14, Horst Schulze left home to start in the hotel industry in Germany. What he learned there became the foundation for introducing true luxury to America when he founded the Ritz-Carlton hotel chain.  In this wide-ranging and candid interview,

CNLP 263: Horst Schulze with Lessons From the Ritz-Carlton on Coaching the Best From a Team When You Can’t Pay Top Wages, What Guests Really Want, How to Satisfy a Customer and What To Do With Customer Complaints: At age 14, Horst Schulze left home to start in the hotel industry in Germany. What he learned there became the foundation for introducing true luxury to America when he founded the Ritz-Carlton hotel chain.  In this wide-ranging and candid interview,

DeThe Carey Nieuwhof Leadership Podcast: Lead Like Never Before


CNLP 263: Horst Schulze with Lessons From the Ritz-Carlton on Coaching the Best From a Team When You Can’t Pay Top Wages, What Guests Really Want, How to Satisfy a Customer and What To Do With Customer Complaints: At age 14, Horst Schulze left home to start in the hotel industry in Germany. What he learned there became the foundation for introducing true luxury to America when he founded the Ritz-Carlton hotel chain.  In this wide-ranging and candid interview,

DeThe Carey Nieuwhof Leadership Podcast: Lead Like Never Before

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Longueur:
82 minutes
Sortie:
May 14, 2019
Format:
Épisode du podcast

Description

At age 14, Horst Schulze left home to start in the hotel industry in Germany. What he learned there became the foundation for introducing true luxury to America when he founded the Ritz-Carlton hotel...Read the whole entry... »
Sortie:
May 14, 2019
Format:
Épisode du podcast