34 min listen
Taste the Rainbow! : Menu knowledge, tasting, flavor, coffee cupping approach to your offerings
Taste the Rainbow! : Menu knowledge, tasting, flavor, coffee cupping approach to your offerings
ratings:
Length:
10 minutes
Released:
Jul 19, 2018
Format:
Podcast episode
Description
SHIFT BREAK #10: We take our coffee very seriously. We obsessively taste, cup, evaluate, and discuss all to perfect the way we extract and serve it to the guest. Not so, however, for the rest of the menu that is not a small milk drink or straight espresso or brewed coffee. We tend to hold certain alterations and items in contempt. Today we chat about how we can raise our game by becoming serious about getting to know and appreciate the whole menu and, in so doing, be able to offer a much better customer experience.
Released:
Jul 19, 2018
Format:
Podcast episode
Titles in the series (100)
007 : The 4 Keys to an Effective Checklist : Increase morale, generate buy-in, and get things done!: Checklists get things done!!! If you work in coffee you use a checklist. Some lists are effective and others...not so much. In this episode we explore the 4 keys to making an effective checklist and talk about what role it plays in the cafe... by Keys To The Shop : Equipping Coffee Shop Leaders