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Workforce Intelligence for Automation & Productivity with Michael Kempe - TWiML Talk #153
FromThe TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)
Workforce Intelligence for Automation & Productivity with Michael Kempe - TWiML Talk #153
FromThe TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)
ratings:
Length:
36 minutes
Released:
Jun 20, 2018
Format:
Podcast episode
Description
In this episode of our PegaWorld series, I’m joined by Michael Kempe, chief operating officer at global share registry and financial services provider Link Market Services. In the interview, Michael and I dig into Link’s use of workforce intelligence software to allow it to track and analyze the performance of its workforce and business processes. Michael and I discuss some of the initial challenges associated with implementing this type of system, including skepticism amongst employees, and how it ultimately sets the stage for the Link’s broader use of machine learning, AI and so called “robotic process automation” to increase workforce productivity. The notes for this show can be found at twimlai.com/talk/153. For more information on our PegaWorld series, visit twimlai.com/pegaworld2018.
Released:
Jun 20, 2018
Format:
Podcast episode
Titles in the series (100)
Interactive Machine Learning Systems with Alekh Agarwal - TWiML Talk #17: This week my guest is Alekh Agarwal. Alekh is a r… by The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)