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UnavailableChurn Buster- Step in the Shoes of Your Customer
Currently unavailable

Churn Buster- Step in the Shoes of Your Customer

FromThe Story of a Brand


Currently unavailable

Churn Buster- Step in the Shoes of Your Customer

FromThe Story of a Brand

ratings:
Length:
40 minutes
Released:
Dec 20, 2019
Format:
Podcast episode

Description

In part 2 of this special episode, Kristen LaFrance, Head of Community & Growth for Churn Buster, the #1 tool for recovering failed payments and preventing involuntary churn for subscription e-commerce & SaaS brands, continue to share insights on how subscription businesses can use psychology to retain more customers.    In Part 2, Kristen Breaks down each of the major subscription categories: Replenishment, Access, Curation; She breaks down the customer psychology for each category, and then she Breaks down the specific tactics to combat each challenge.    Join us while Ramon Vela interviews Kristen in Part 1 of this episode and listen to her share the inside story of a brand.   For more on Churn Buster visit:  https://churnbuster.io/pod   Gorgias -  Gorgias.link/story teelaunch - teelaunch.com/story Retention Science - RetentionScience.com
Released:
Dec 20, 2019
Format:
Podcast episode

Titles in the series (100)

The Story of a Brand Podcast is a show focused on e-commerce brands and the entrepreneurs, products, and customers that make up the brand. We believe that people want to buy from authentic Brands they love, admire, and to whom they feel community. Whether it’s how the brand obsesses over the customer experience or how they design or manufacturer their product or their stance on social issues. Our show attempts to illustrate the “Why” people connect to the Brands they love and perhaps just as important, how the Brand connects the customer to the world around them.