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Intercom’s Jonathon Colman on why content designers should do less

Intercom’s Jonathon Colman on why content designers should do less

FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom


Intercom’s Jonathon Colman on why content designers should do less

FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

ratings:
Length:
28 minutes
Released:
Aug 22, 2019
Format:
Podcast episode

Description

At many companies, content designers and strategists are expected to be like Stretch Armstrong: with one hand on a product, the other hand touching another and fingers and toes splayed wide in an attempt to reach as many different products as possible.At Intercom, however, we’ve found that content professionals have the most success when they do less — but better.
Released:
Aug 22, 2019
Format:
Podcast episode

Titles in the series (100)

On the Inside Intercom podcast you will hear the team from Intercom interview makers and do-ers from the worlds of product management, design, startups and marketing.