ORGANIZATI ON AND MANAGEMEN MODULE 1 T N-211

Phresmerfi D. Noval, RN

THE AIM OF THIS SESSION:

Discuss the basic concepts of Organization and Management Discuss the different theories of management:
Scientific Management Theory Bureaucracy Human Relations Theory of Motivation Hygiene Theory X and Theory Y Theory M Theory Z Total Management Theory (TQM)

Theories of Organization q Classical Theory q Technological Theory q Modern System Theory Approaches on Management q Systems Approach q Contingency Approach

THE AIM OF THIS SESSION:

THE AIM OF THIS SESSION:

Basic Managerial Roles q Leadership Roles q Information Roles q Decisional Roles

struct Form of departments, ure hierarchy and peo Skills, committees ple attitudes, social tas goa interactions ks ls
techniq ues method s

What is Organization?

What is Management?

Resources

IMPORTANCE OF Organizations and Management

Ma na ge the m ori en es t

Scientific Management Theory (by Frederick W. Taylor) Observations

lacked work standards, Job mismatch Aim: 1) Determine scientifically the best method for performing any task and for selecting and motivating workers. 2) To increase the productivity

CONTRIBUTION

p r o d u ct

Efficiency techniqu es applicati on

DISADVANTAGE

BUREAUCRATIC THEORY

Max Weber TYPES OF AUTHORITY

Bureaucracy characteristics

E E G A G T A N A V T D N A A V D A IS D

Human Relations

HAWTHORNE EFFECT

Elton Mayo HAWTHORNE STUDIES

Principles of Human Relations Approach

WHAT ARE THE DIFFERENCES?

GROUP A

GROUP B

WHAT ARE THE DIFFERENCES?

GROUP A

GROUP B

WHAT ARE THE DIFFERENCES?

GROUP A

GROUP B

WHAT ARE THE DIFFERENCES?

GROUP A

GROUP B

WHAT MAKES THE DIFFERENCE?

WHAT IS MOTIVATION?

What is Motivation?

Derived from Latin word, movere, meaning to move. Motivation is a general term applying to the entire class of drives, desires, needs, wishes, and similar forces

MOTIVATION IS..

Why
WE OTHERS

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DO SOMETHING AND DONT DO

MOTIVATION CAN BE.

EITHER POSITIVE OR NEGATIVE

Herzbergs Motivation Hygiene Theory

According to Herzberg, dissatisfiers are not motivators. They are also called maintenance, hygiene, or job context factors Satisfiers are motivators related to job content

HERZBERGS HYGEINE THEORY

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THE OPPOSITE OF SATISFACTION IS NO SATISFACTION

The opposite of Dissatisfaction is No Dissatisfaction.

Theory X and Theory Y

Doug McG las regor

Theory X and Theory Y

Theory X and Theory Y : Assumptions about the nature of people Example of Theory X

Average human beings have an inherent dislike of work and will avoid it if they can The expenditure of physical effort and mental effort in work is as natural as play or rest

Example of Theory Y

THEORY M
Situational type of management
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THEORY Z
HYBRID of TYPE A and TYPE J Organizations
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THEORY Z

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Total Quality Management Theory (TQM)

Total Quality
description of the culture, attitude and organization of a company that strives to provide customers with products and services that satisfy their needs

TQM elements
RECOGNITI ON
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ethics

integrity trust

Th eo org ri an es o iza f tio n

Classical theory
The classical theory is based on the following three assumptions:

1. The relationship between employees and Click to edit Master subtitle style management is defined 2. Workers treated as economic man who can be motivated by means of money only. 3. Workers considered as a product of means of production.

Technological theory

Modern Systems Theory

Appr oach es on Mana geme nt

Basic agerial Man Roles