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COMPANY PROFILE
Wifang Securities Limited, a Brokerage House under Dhaka Stock Exchange Limited, began its journey on the 03rd March 2006. The Corporate Head Office is at Modhumita DSE Annex. Building, Room # 901 (8th Floor), 158 160 Motijheel Commercial Area, Dhaka 1000. Now Wifang Securities Limited (WSL) is having eight branches in 4 districts. The list of Branch is given below: Dilkusha Mirpur Banani Gulshan Uttara Hobigonj Moulvibazar Sylhet
COMPANY PROFILE
WSL conducts all types of brokerage activities as per rule of Securities and Exchange Commission and Dhaka Stock Exchange Limited. The core business of the company comprises of Beneficiary Owner (BO) Account opening, Share Trading and Loan providing.
Officer
IT Support
Admin & HR
Marketing Department
Trading
Compliance
IT Support
Share Settlement
Formal Communication
Informal Communication
Internal Communication
Upward Communication
Downward Communication
External Communication
Personal Communication
VERTICAL COMMUNICATION
Communication between managers and subordinates is known as vertical communication. Such as Chief Operating Officer Communicate with SEO of Account Dept for official purpose.
SEO (Trading)
SEO (Compliance)
HORIZONTAL COMMUNICATION
Wifang most effective & successful communication is horizontal communication. It takes place between people who are at the same level in the organization hierarchy or status Such as SEO(Trading) Dept communicate with SEO(Account Dept)
Employee
Employee
FORMAL COMMUNICATION
Formal Communication is the formal flow of communication that follows the official chain of command. Formal communication is the WSLs official channel or system of communication. It includes communication sanctioned by company management Such As Memos, Conference calls, Report presentation.
Managing Director
Officer Level
INFORMAL COMMUNICATION
Informal communication between Head of Department and Mid Level & Entry Level employees. It is effective & successful for sharing ideas & information as well as good understanding & makes relation between all employees. Such as email, instant messaging, face to face conversation.
Manager
Senior Officer
Executive Officer
Head Of Department
Junior Officer
Officer
Assistance Officer
INTERNAL COMMUNICATION
Internal Communication means when communication happens within the company. In Wifang Securities Limited The following internal communication takes place here: Face to Face Communication Telephone Communication E-mail Skype Chatting Oral Communication Written Communication Weekly and monthly meeting
INTERNAL COMMUNICATION
Telephone Communication Face to Face Communication
Skype
Written Communication
Chatting
Oral Communication
INTERNAL COMMUNICATION
Staff salary payment is an example of Internal Communication
Accounts Department
All Employee
Trade Modification
INTERNAL COMMUNICATION
Customer Service Department passes the Account Information modification request to the Accounts & Settlement Department
Trading Department
IT Service Department
INTERNAL COMMUNICATION
Accounts & Settlement Department deals with Branch Offices regarding any Financial or Administrative mismatch
Branch Office
IT Support Department
UPWARD COMMUNICATION
Upward communication consists of message from subordinates to superiors. Wifang Securities Ltd. follow upward communication process in the organization. The entry level employees communicate to the successively top level employees
Top Level
Mid Level
Entry Level
DOWNWARD COMMUNICATION
Downward communication occurs when information flows down from superiors to subordinates. Wifang Securities Ltd. follows downward communication process in the organization. The top level employees communicate to the successively entry level Top Level employees
Mid Level
Entry Level
EXTERNAL COMMUNICATION
External Communication is the exchange of information between the organization and outside individuals or groups. Wifang Securities Ltd. follows the external communication to make good relation with Clients, Regulator body like Dhaka Stock Exchange, Securities & Exchange Commission, Government Agencies, Commercial Banks, Merchant Banks and other stakeholder
EXTERNAL COMMUNICATION
Clients come to Customer Service Department for many purpose and Customer Service Department
Clients
The communication between Accounts & Settlement Department and Commercial Banks is an External Communication
Commercial Banks
EXTERNAL COMMUNICATION
Communication with the Regulators are also an External Communication that is done by the Legal & Compliance Department
Regulator Body
Wifang Securities Ltd. is panel broker of three Merchant Banks. The communication
with those is an external communication. Often the Accounts & Settlement Department contacts with Merchant Banks
Merchant Banks
EXTERNAL COMMUNICATION
The IT Service Department communicates to the Network Service Provider for different matters like complain, rate of charges, new connection and so on.
IT Support Department
The Legal and Compliance Department deals with the Merchant Banks on different
compliance issues
Merchant Banks
PERSONAL COMMUNICATION
Not all the communication that goes on in the company is operational however; in fact, much of it is without purpose as far as the company is concerned. Such communication is classified as personal They share the many events of daily work, like office related, customer dealings, trade, market condition and so on.
The employees also share their views and ideas on different issues like transport service of company, food quality of canteen, banking service of companys listed bank
ONLINE COMMUNICATION
Wifang Securities Ltd uses some Online Communication for both Internal and External. These are as follows: E-mail Internet Fax Chat Room Video Conferencing Teleconferencing