Académique Documents
Professionnel Documents
Culture Documents
What is Internationalization?
The growing significance of trade, relations, alliances,
etc. between or among nations. The process of increasing involvement of enterprises in international markets.
Examples:
Wipro Infosys Tech-Mahindra IBM Satyam BPO Limited
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BANKS: Keeping money safe while also allowing withdrawals when needed. Issuance of cheque books so that bills can be paid and other kinds of payments can be delivered by post. Issuance of credit and debit cards.
Continued.
Allow financial transactions at branches or by using Automatic Teller Machines (ATMs). Provide wire transfers of funds and Electronic Fund Transfers between banks. Accepting the deposits from customer and provide the credit facilities to them.
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FOREIGN EXCHANGE SERVICES Provided by many banks abroad the world. Includes:
Currency Exchange Foreign Currency Banking Wire Transfer
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INSURANCE SERVICES Insurance Brokerage
Insurance Brokers shop for insurance on the behalf of customers.
Insurance Underwriting
Activities include life insurance, health insurance, retirement insurance, property insurance.
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OTHER FINANCIAL SERVICES Advisory Services
Stock brokers.
Angel Investment
An angel is an individual who provides capital for a business start-up, usually in exchange for convertible debt or ownership equity.
Continued.
Conglomerates
Firm that is active in more than one sector of the financial services market e.g. life insurance, general insurance, health insurance, asset management, retail banking, investment banking, etc.
Debt Resolution
A consumer service that assists individuals that have too much debt to pay off as requested, but do not want to file bankruptcy and wish to pay off their debts owed.
Continued.
Firms initially tend to extend their geographical reach in the national market prior to international expansion. In some cases, firms become internationally active prior to extension to national coverage.
Modes of Internationalization
4 modes of internationalization: Mode I:
It refers to those cases in which the service provider is located in one country and the consumer in another, without any of both needing to move.
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Mode II:
Refers to consumption of a given service abroad.
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Mode III:
Refers to cases in which companies of a given country provide services in another one, either through subsidiaries, by participating in local companies or setting up own staff.
Continued.
Mode IV:
It requires presence of natural persons and relates to those cases in which an individual goes to another country to provide service to consumers.
Continued
Examples
Capgemini Deloitte (Deloitte Touche Tohmatsu Limited)
Globalization: Global networking developments lead to more emphasis on services and blurring of industrial boundaries in professional services.
Driving Factors:
Cross-border information flows Common international standards Linking infrastructures cross borders
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Examples
World bank
Deutsche bank
Services sale
TATA
Indias largest conglomerate and in fact one of the emerging worlds largest MNCs. Tata Sons and TIL (Tata Industries Limited) two promoter companies.
Tata Sons established in 1868 for promoting and managing all major Tata companies until 1970. TIL established by Tata Sons as a managing agency for business it promoted.
Continued.
In 1950s, various Tata companies cooperated with foreign partners such as Daimler Benz and the World Bank. Tata International established in 1962.
Offers value-added services in international trading focused on leather and engineering.
Continued.
Tata Limited in London has become an agent for the global procurement of services for the entire Tata Group. Tata International AG, trading subsidiary, Tata AG, and associate, Tata Enterprises (Overseas) AG promote and invests in various enterprises and projects overseas. Tata Tea acquired Tetley in a US$432 million leveraged buyout that was the largest takeover of a foreign company by an Indian one to that date.
Conclusion
Internationalization of service firms a good one provided a firm takes into consideration both the positive and negative aspects. A good platform for local firms to work at global level.
BIBLIOGRAPHY
http://www.wto.org/english/tratop_e/serv_e/s_negs_e.htm http://www.wto.org/english/tratop_e/serv_e/finance_e/fina nce_e.htm http://eprints.qut.edu.au http://indiabudget.nic.in http://en.wikipedia.org/wiki/Professional_services