Why Should Your Organization Obtain ISO 9001 Certification?

Customer Demands
Customer demands that the company MUST HAVE ISO Certification The problem with these companies is that theyre looking for a short-term payoff. They see nothing but that one benefit fast money and ignore the longterm benefits, like if we keep the customer well satisfied, they will want to come back again and again. They dont embrace the concept of quality through continual improvement. Hopefully, some of the quality management system ideas may rub off and eventually stickbut wouldnt you rather have a plan than trust to luck?

Get More Revenue and Business from New Customers

Once you earn your ISO 9001 certification, you can advertise your quality certification and respond to requests for quotes (RFQ) from companies that make ISO 9001 certification a must-have. ISO 9001 certification can open up new markets you were virtually unable to do business with before your certification.

But are you really prepared for that??

1. Meet Customer Requirements

Customer Satisfaction. Your organization depends on customers and therefore your organization should understand current and future customer needs, meet customer requirements and strive to exceed customer expectations

2. Get More Revenue and Business from New Customers

Once you earn your ISO 9001 certification, you can advertise your quality certification and respond to requests for quotes (RFQ) from companies that make ISO 9001 certification a must-have. ISO 9001 certification can open up new markets you were virtually unable to do business with before your certification.

So its important that ISO 9001 is implemented. Certification will follow automatically.

Why Should Your Organization implement and Obtain ISO 9001 Certification?

3. Improve Company and Product Quality

A Quality Management System standard is all about quality systems (really!) so, of course,

It is the only Management System.

One result of adopting a QMS should be an improved level of quality for the entire organization every process, and every product.

3. Improve Company and Product Quality

There are many definitions of Quality
Philip Crosby and Joseph Juran provide two of the best.

Crosby defined it as conformance to requirements; Juran called it fitness for use.

A well-designed, effectively implemented ISO 9001 Quality Management System will put your company on the Road to Quality.

4. Increase Customer Satisfaction with your Products

Quality means whatever you produce will work as your customers expect. You will meet not only their stated requirements you will meet more of their implied requirements, too. Quality also means far fewer complaints and doing a better job of resolving those you do. If your quality management system is working correctly, you should know what your customers expects and what you should be providing, resulting in increased customer satisfaction.

5. Describe, Understand and Comm-unicate Your Company Processes

The ISO 9001 QMS standard requires that you identify and describe your processes using business metrics, the purpose of which is to better manage and control your business processes. Quality objectives form the centre of your system. Metrics are used to understand and communicate your systems performance relative to your Quality Objectives. If you make an honest attempt to conform to the requirements of ISO 9001, youll learn more about your business.

6. Develop a Professional Culture and Better Employee Morale

QMS will provide your clear expectations to employees thru Quality Objectives and Job Descriptions. Procedures and work instructions. Process metrics. The result? Employees feel empowered. An improved company culture. Professional staff!

7. Improve the Consistency of Your Operations

Consistency means Decreased variation. Consistency of product means same dimensions, same weight, same tolerances, same output every time. Result? Reduced Waste and Happy Customer And how do you decrease variation? Increase control of your processes! Control comes from having a clear target to shoot for (objective), collecting data on the process (metrics), and understanding how to adjust the process (procedures and work instructions) to maintain the target output. If your ISO 9001 QMS is working, you should be increasing operationaland productconsistency.

8. Focus Management and Employees

Weve discussed quality objectives, metrics, and procedures used within an ISO 9001 Quality Management System.
Having the right objectives, metrics, and procedures, management and employees should be able to focus better on whats important. Yet, this isnt always the case its easy to lose focus over a period of time.

8. Focus Management and Employees

The ISO 9001 QMS has a way to ensure the company stays focused, and thats Quality Auditing. Internal audits, registration (and surveillance) audits, and self-process audits.
ISO 9001 requires that the company periodically audit its quality processes. Regular process audits and as-needed audits, when done correctly, provide the objective feedback needed to correct any deviations from the quality path and keep the company focused on its goals.

9. Improves Efficiency, Reduce Waste, and Save Money

An ISO 9001 Quality Management System isnt perfect; no process and no one is perfect. And thats why the ISO standard devote a clause to Continual Improvement A well-run QMS does enable your company to approach perfection. As your processes improve, become more consistent, and you achieve your target objectives with greater regularity, you will see tangible results. Your process waste will decrease, for one.

10. Achieve International Quality Recognition

ISO 9001 is a worldwide standard administered by the International Organization for Standardization (ISO), based in Switzerland.
ISO 9001 is currently in use by close to one million organizations around the world! It is truly a world wide standard for quality! Obtaining ISO 9001 certification puts your company in a very select group.

Recap
1. Meet customer requirements; 2. Get more revenue and business from new customers; 3. Improve company and product quality; 4. Increase customer satisfaction with your products; 5. Document, understand, and communicate your company processes; 6. Develop a professional culture and better employee morale; 7. Improve the consistency of your operations; 8. Keep management and employees focused on quality; 9. Improve efficiency, reduce waste and save money; and 10. Achieve international quality recognition.