Learning objectives

Supporting business objectives with better learning objectives

Concurrent session 204 Wednesday, October 31 2012 1:15 PM - 2:15 PM DevLearn conference, Las Vegas By Kasper Spiro

About

Trends
Web
Social media Mobile

Trends
Performance support Non-LMS Learning

R.O.I.

Workplace learning
Social learning Informal learning

Why
We can create better and more effective eLearning by making better use of learning objectives. They can help in:
designing personalizing tracking and tracing evaluating connecting to the business

Goal
The goal of this presentation is to explore how to:
connect learning to the business (goals) translate business goals in learning objectives design courses based on learning objectives measure progress based on learning objectives use learning objectives to individualize eLearning courses report on learning objectives

Action Mapping
1. Identify the business goal 2. Identify what people need to do (instead of need to know), translate them into actions 3. Design a (real world) activity for each action that help people practice each behavior 4. Identify what people really (really?) need to know, add that information

Action Mapping plus .

If you use learning objectives you will add:
Instructional design support A better way to inform the learner on goals and progress Personalize the eLearning experience (on a course and a curriculum level) Connect your learning outcome to business goals

My approach
1. 2. 3. 4. 5. 6. Identify the business goal Create learning objectives; Design your curriculum Design a specific course Learning Evaluate learning outcome in relation to the business objectives

Identify the business goals 1. Identify the business goals

Connect to the right people/departments in your organization, be part of the process
Set the goals for your learning department in terms of contribution to these business goals (first perform also step 2 and 3) Make sure they are measurable

Identify the business goals 2. Create learning objectives

Determine what people need to be able to do to fulfilthe business goals
Talk to the business

Determine what they already can do

Perform a baseline if possible

Determine the learning gap

In skills and knowledge

Create learning objectives (for the whole period) Set your goals in terms of learning outcomes
Make them measurable

Identify the business goals 3. Design your curriculum

Make a high level design of your learning interventions
Base them on your learning objectives Make sure they are in Action terms

Set a measurable goal for each intervention Allocate budget to each intervention Get approval for outcomes (your goals) from the business

Identify the business goals 4. Design a specific course

Make a business manager the client Start with the learning objectives (and budget and outcome target) Translate them into activities
Get subject matter experts involved

Use didactical structure

Learning objectives Questions/cases Information

Keep the business informed

Be as agile as you can, give demos every one or two weeks

Deliver course Evaluate course

With the business

4. Didactics

Learning objectives

Questions and cases

Information

5. Learning process
Objectives will:
1. 2. 3. 4. inform the learner on the goals inform the learner on the progress personalize the eLearning experience report learning outcomes

Inform the learner on the goals

Inform the learner on his progress

Personalize the eLearning

In a course
Use branching techniques on question, case or assessment level Create study advices Show where to go Use learning objectives to create an adaptive learning path between courses

In the curriculum

Branching

Study advise

Navigation help

Report the learning outcome

You can report on learning objectives in Scorm
Make sure your LMS supports this Invest in proper reports.

6. Evaluate learning outcome

1. Evaluate each course/learning intervention with client 2. Evaluate learning outcome in relation to the business objectives with business Show how well you did to fill the learning gap
Compare outcome with baseline

Conclusion

Conclusion
Using action mapping approach in combination with learning objectives will:
Improve your eLearning Make your results measurable Help you to connect learning to the business

Used sources
Cathy Moore
Action Mapping: http://blog.cathy-moore.com/2008/05/be-an-elearning-action-hero/

Kasper Spiro
Blog on agile learning http://kasperspiro.com/2011/11/24/agile-e-learning-development/ Screen shots from easygenerator: www.easygenerator.com

Contact info
Kasper Spiro, CEO easygenerator K.Spiro@easygenerator.com (work) or Mail@KasperSpiro.com (private) www.easygenerator.com Linkedin, Twitter and Skype: KasperSpiro

Blog: www.KasperSpiro.com