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VALUES
Belief and value refer to accumulated feelings and priorities that individual have about things and possessions.
While beliefs consist of very large number of mental and verbal statements that reflect a persons particular knowledge and assessment of something. Values are : i- Relatively few in number. ii-Serve as a guide for culturally appropriate behavior. iii-Induring i.e. difficult to change. iv- tied to specific objects or situation. v-widely accepted by the members of the society.
LIFESTYLE
Psychographics is the quantitative investigation of consumers life-styles, personality, and demographic characteristics.
Activities Activities
Interests Interests
Opinions Opinions
VALS
Consumers are inspired by one of three primary motivations: ideals, achievement, and self-expression. Consumers who are primarily motivated by ideals are guided by knowledge and principles. Consumers who are primarily motivated by achievement look for products and services that demonstrate success to their peers. Consumers who are primarily motivated by selfexpression desire social or physical activity, variety, and risk.
VALS2
Researchers face some problems with this methods and SRI developed the VALS2 programme in 1978 and revised it in 1989. VALS2 put less emphasis on activities and interests. It put more emphasis on psychological drivers to consumer behaviour.
Three resource orientations: financial, psychological, and material. Based upon total number of resources, people could be categorized based upon their level of resources.
VALS 2 used by corporations to understand the basis for consumer lifestyles, which is useful for developing promotional strategy and even where to place retail stores such as The Sharper Image.
VALS 2
Principle Oriented
Fulfillers
Achievers
Experiencers
Believers
Strivers
Makers
Minimal Resources
Strugglers
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Actualisers Highest income, self image is important, buy the finest things in life. Fulfiller- mature, responsible, well educated, well inform and open to change. practical in buying. Believers- Modest income, Conservative , predictable, lives around- family, church, community, nation. Achievers- Successful , work oriented, politically conservative, respect authority, show their success through possessions. Strivers- Similar to achievers but with less resources, style is important to them. Experiences- Avid customer, spend heavily on- clothes, fast food , music and other youthful favorites, youngest of all, energetic and like new things. Makers- values self sufficiency and focus on familiar, unimpressed by material possessions. Strugglers- lowest income, brand loyal people.