Blueprint Training Presentation:

Maintenance Work Requests

September 26, 2006

Project Goals

Implement SAP Plant Maintenance system

Provide integration with Finance, HR, and Materials Allow enhanced scheduling and planning for work assignments Provide work scheduling as well as management reporting tools Accommodate the use of mobile technology to reduce paperwork

Accommodate the use of GIS with SAP Improve automated updates to customers about the status of work Implement a Preventive Maintenance system for buildings, areas, and equipment Utilize standard SAP functionality to collect utility usage and cost information for recharge calculations

The Maintenance Process

Identify the Work

Plan the Work

Do the Work

Preventive Maintenance

History/Analysis

Record What was Done

The Maintenance Process

Identify the Work Web Request

Plan the Work

Priority / Dates
Labor Required Parts

Do the Work Parts Issued

Purchase Reqs

Phone Call

Preventive Maintenance

Procedures History/Analysis

Technical History
Breakdowns Costs

Schedules

Record What was Done Hours Worked

Comments
Codes

The Maintenance Process

Identify the Work SAP Notification

Plan the Work SAP Work Order

Do the Work SAP Goods Issue

SAP Purchase Order

Preventive Maintenance SAP Task List

History/Analysis UK Business Warehouse

SAP Maintenance Plan

Record What was Done SAP Order Confirmation

Notifications

A notification is a non-financial transaction used to: -Report a problem -Request work -Record an event or activity

Notifications

Notifications may be created:

-Via a web form for the community to report a problem or request work
-Through a phone call to the control desk -By a maintenance user to record a log entry or technical observation

Notifications

The notification is in the Favorites

Notifications

On this screen, only the Notification Type must be selected

Notification Types
Campus PPD CE CX Medical Center PPD ME MX Housing PPD HE HX Description

Emergency Notification Notification Created by External System Log Entry only Work Request Problem Report

CL CR CP

ML MR MP

HL HR HP

HR

ResNet Notification

Notifications

On this screen, a description, functional location, priority, and Reported By should be entered

Notifications

Some SAP Terminology

Functional Location: A building, floor, or room (Examples: LX-0026 Student Center LX-0026-02 Student Center 2nd floor LX-0026-02-230 Student Center Room 230)

Work Center: A work group or individual (Examples: Electric, Plumb)