Interview data

Type of contact Date, duration of interview and transcribed pages Mill Purchasing Manager Telephone calls, e-mail correspondence, and interview November 24, 2003, 1 hour 40 minutes, 17 pages IT Manager 1 Telephone calls and interview March 15, 2004, 1 hour 30 minutes, 25 pages IT Manager 2 Telephone calls, e-mail correspondence, and interview March 24, 2004, 1 hour 45 minutes, 18 pages Technology Advisor Telephone calls, e-mail correspondence, interview, and plant tour March 17, 2004, 1 hour, 45 minutes, 21 pages Production Planner Telephone calls and interview March 17, 2004, 1 hour 59 minutes, 30 pages Product Manager Telephone calls and interview March 17, 2004, 1 hour 59 minutes, 30 pages Supplier CEO Telephone calls, e-mail correspondence, plant visit, and interview November 17, 2003, 2 hours 10 minutes, 37 pages Production Manager Interview and plant tour November 17, 2003, 1 hour 30 minutes, 13 pages CIO Telephone calls and interview November 18, 2003, 1 hour 45 minutes, 23 pages Production specialist Interview and plant tour November, 17, 2003, 1 hour 10 minutes, 13 pages CFO Telephone call and interview November 18, 2003, 1 hour 55 minutes, 20 pages

Business Relationships and Bonding

Different schools provide different viewpoints which sometimes overlap each other A bond is a building block of a relationship that is created through interaction between business parties Technical , Ideological and Social Bonds Bonding can have a positive or negative impact

Businesses are using mobile technologies like: Blackberries and personal digital assistants (PDAs) Devices that enable e-mails, placing orders, and logging onto company networks from the road 4G technologies are emerging Bluetooth and other short-range wireless transmission RFID in the manufacturing process Impacts of mobile technology on the coordination in the buyer-seller relationship

methodology
AIM: The methodological choices in this study are guided by the basic aim of expanding the existing knowledge on buyer-seller relationships. Methodology used: case study

Interview data
Type of contact Date, duration of interview and transcribed pages Mill Purchasing Manager Telephone calls, e-mail correspondence, and interview November 24, 2003, 1 hour 40 minutes, 17 pages IT Manager 1 Telephone calls and interview March 15, 2004, 1 hour 30 minutes, 25 pages IT Manager 2 Telephone calls, e-mail correspondence, and interview March 24, 2004, 1 hour 45 minutes, 18 pages Technology Advisor Telephone calls, e-mail correspondence, interview, and plant tour March 17, 2004, 1 hour, 45 minutes, 21 pages Production Planner Telephone calls and interview March 17, 2004, 1 hour 59 minutes, 30 pages Product Manager Telephone calls and interview March 17, 2004, 1 hour 59 minutes, 30 pages Supplier CEO Telephone calls, e-mail correspondence, plant visit, and interview November 17, 2003, 2 hours 10 minutes, 37 pages Production Manager Interview and plant tour November 17, 2003, 1 hour 30 minutes, 13 pages CIO Telephone calls and interview November 18, 2003, 1 hour 45 minutes, 23 pages Production specialist Interview and plant tour November, 17, 2003, 1 hour 10 minutes, 13 pages CFO Telephone call and interview November 18, 2003, 1 hour 55 minutes, 20 pages