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Attitudes
Personality Perception Learning Stress management
ATTITUDE
It express an individuals positive and negative feeling about some objects. It descries an individuals feelings, thoughts and position to act toward some object in the environment. Attitudes determines how people Perceive the work environment Interact with others Behave on the job
Attitude is not neutral Attitudes are stable & evolving Attitude can be inferred from behaviour or statements Behaviour can be inferred from attitude but the relationship is not always reliable.
Components of an Attitude
Attitudes
Attitudes
Evaluative statements or judgments concerning objects, people, or events.
Cognitive component
The opinion or belief segment of an attitude.(what you think)
Affective Component
The emotional or feeling segment of an attitude. (how you feel )
Behavioral Component
An intention to behave in a certain way toward someone or something. (how you act or react)
Prof. Hansdeep Kaur
Organizational Commitment
Managers of todays knowledge workers often rely on job
satisfaction to keep motivation and enthusiasm for the organization high
Prof. Hansdeep Kaur
Types of Attitudes
Job Satisfaction Job Involvement
Organizational commitments
Attitude
OB
Types of Attitudes
Job Satisfaction A collection of positive and/or negative feelings that an individual holds toward his or her job.
Job Involvement Identifying with the job, actively participating in it, and considering performance important to self-worth. Organizational Commitment Identifying with a particular organization and its goals, and wishing to maintain membership in the organization.
Prof. Hansdeep Kaur
Types of Attitudes
Perceived Organizational Support (POS) Degree to which employees feel the organization cares about their well-being. Employee Engagement
An individuals involvement with, satisfaction with, and enthusiasm for the organization.
Job Satisfaction
Measuring Job Satisfaction
Single global rating Summation score
Voice
Active and constructive attempts to improve conditions.
Loyalty
Passively waiting for conditions to improve.
Neglect
Allowing conditions to worsen.