Management information system in RBB Bank

PREPARED BY: NIRENDRA KUMAR SHARMA ROLL NO. 41 CMS,JMI

MIS
MIS

in the present context of high availability of voluminous data on electronic media at diverse locations and on diverse platforms has become more pertinent to banks decision making process.

Main Services
Consumer Banking: provide Mortgages, Credit Cards, Personal Loans, Auto Loans, and Wealth Management products. they offer 24-hour Phone Banking, e statements, SMS Banking, ATM cards and VVISA Debit Cards, as well as Online Banking and state of the art branches. Wholesale Banking: provides Transactional banking, debt Capital Markets, corporate finance, derivatives & Fx Options, Commodity Finance and deposit product.

Organization computing resources:

Application Software:following application softwares are used in our organization and functioning of banking information system; a. Microsoft Office b. NOD3z Anti-Virus c. Adobe Reader System Software :Following application softwares are used in our organization and functioning of Banking information system a. Operation System (Windows XP and Linux) for PCs

Hardware Resources:

Persona computers Canon Document Scanners HP Printers

Networking cards
Currency counter Coin counters HP Digital Scanners Dell Mainframes

Employees Record
Employees Record: All employees are supposed to login when they enter the bank and logout on leaving, by tracing Their thumb impressions on biometric device. This device is connected with the HUB which Employ Ee Data General Ledger L Payroll TPS Payroll Master File

Real time Banking

In many circumstances the primary factor is speed.

For example, when a customer withdraws a sum of money from his or her account the transactions are processed and the account balance updated as soon as possible , allowing both the bank and customer to keep track of funds. The new transaction is send to LN. the LN enters the HUB where the specified file is accessed. The updates are made entered there and finally the update is done.

Online Comlplins
RBB bank allows the customer the option of online

complains. The customer submits the online complain which is then processed by Customer Service TPS which is linked by management and after the problem identification it is send to the concerned department

Advices
As all of the record of the customers re stored in min

sever (HUB) of RBB bank so incase if someone account balance is getting near to zero the system automatically alert the management about that. Then manager take manual action and send him/her the advice (a letter, mail or phone call) to check the account balance

Account Opening
This TPS is designed for opening a new account in the bank. Input: Give bio data NIC no., income, city name. Process: Information send to the virses. Output: new account opened in the bank

Online activity
Purpose: Transfer funds with the organization. Input: Concerned Branch code city name account title amount & the transaction. Process: The information will send to organization server (HUB. Output: Transfer of fund to the concerned branch

ATM Card
Purpose: Easy with draw of cash. Input: Give bio data income summary company name NIC. Process: NIC no. and bio data send to virses which directly linked o NDR. If information is correct then it is forward to customer service center. Output: Issue of credit card

Car Financing
Purpose: Leasing a new cr. Input: account title down payment amount. Process: The information is send to the HUB and verify the account of customer and make the schedule for leasing for the given period of time. output: Customer can get a new car.