A Day in the Life of Alex Sander Driving in the fast lane at Landon care products

Case Introduction

Alex Sander A new product manager Works in the Toiletries Division of Landon Care Products. His drive and talents are attractive to management. Intolerant style has alienated employees, as reflected in the 360 performance review process. His 360deg review reflects that he is a tough, inflexible high achiever who uses temper as a management tool. Sander remains skeptical about the value of the process and feedback. Also, he isnt sure of his long-term fit with the organization.

Sam Glass Alexs supervisor, one of the 3 Product Group Supervisors. He has a very high personal interest in keeping Sander at the company. Needs to channel Alexs talent. Decide on improvement in 360deg review system. Needs to help Landon develop leadership talent.

Concepts Related to the Case 360 degree Feedback Employees receive confidential, anonymous feedback from the people who work around them. This includes the employee's manager, peers, and direct reports. It assists individuals in understanding their strengths and weaknesses and improve their contribution towards professional development. Debates of all kinds are raging in the world of organizations about how to: select the feedback tool and process, select the raters, use the feedback, review the feedback, and Manage and integrate the process into a larger performance management system.

Leadership Qualities
Integrity is the integration of outward actions and inner values. Dedication means spending whatever time or energy is necessary to accomplish the task at hand. Magnanimity means giving credit where it is due. Leaders with humility recognize that they are no better or worse than other members of the team. Openness means being able to listen to new ideas, even if they do not conform to the usual way of thinking. Fairness means dealing with others consistently and justly. Good motivator Respecting others feelings.

Alex Sanders Personality Traits Strengths : Takes initiative and a Good entrepreneur Committed to work Faces challenges straight on, I a go getter Fast learner Multitasks. Creative and relentless Inquisitive. Weaknesses: Narcissist No work-life balance Does not praise others often Arrogant, short tempered. Quite controlling gets into excruciating details.

Problem Areas Relationship management problem He is low on emotional intelligence, doesnt care about others feelings. Considers temper as an effective management tool Short tempered Working management problem Pushy Commanding Does not trust people, at time restricts the work to himself

Q1 What behaviors by Alex are having the greatest impact on the 360 degree data provided by the coworkers? Which of these behaviors are positive and which are negative? Ans. Positive Takes initiative and a good entrepreneur Committed to work Faces challenges straight on, I a go getter Fast learner Multitasks. Creative and relentless Inquisitive. Negative Narcissist No work-life balance Does not praise others often Arrogant, short tempered. Quite controlling gets into excruciating details.

Q2. What does the 360 degree data tell us about Alexs likely career success? If you were Sam Glass, would you spend more time in helping Sander progress at Landon? Ans. Alex is a highly motivated and dedicated employee for the organization as a whole. He doesnt restrict himself to any working hours or personal commitments. This way, he is an asset for Landon. However, when it comes to his team members and peers, the situation is completely opposite. He expects others to match up to his pace of work, undermines each individuals grasping ability and pushes them to such limits that their work-life balance is disturbed. He doesnt value his peers opinions which creates ego clashes among them. Owing to these factors, he may give good results initially, but the team will get demotivated eventually.

Q3. Will Alex do something differently on the basis of the feedback? What do you think Sam Glass will do?

Q4. How well would you do working with a person like Alex as a teammate? As a boss? As a direct report of yours?