Académique Documents
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Deblina Dutta (46) Deepika Rao (49) Eishita Bharadwaj (52) Ekata Phal Desai (53) Esha Verma (54)
Timeline
1912 Indian State Air service and Imperial Airways, UK collaborate to ply on first domestic route, between Delhi and Karachi. 1932 Tata Aviations established. It goes to Colombo in 1938. 1953 Indian Airlines Corp. formed through Air Corporation Act, 1953, by nationalizing Air India and Indian National Airways. 2003 Entry of low cost carriers. Air Deccan, Spice Jet, Go Air, Indigo.
1915 Tata Sons start airmail service between Delhi and Madras.
1948 Designated as flag carrier under the name Air India International with 49% govt. control.
1994: Air Corporation Act. 1953 repealed and thus allowed private players to come.
In April 1990, the Govt adopted the open-sky policy. In 1994, the Indian Govt, as part of its open sky policy, ended the monopoly of IA and AI in the air transport services. Private operators were allowed to provide air transport services. Foreign direct investment (FDI) of up to 49 percent equity stake and NRI (Non Resident Indian) investment of up to 100 percent equity stake were permitted through the automatic FDI route in the domestic air transport services sector. By 1995, several private airlines had ventured into the aviation business and accounted for more than 10% of the domestic air traffic. Today, Indian aviation industry is dominated by private airlines which include low cost carriers such as GoAir, SpiceJet etc, who have made air travel affordable.
A Brief Overview
India is poised to be among the top five aviation nations in the world in the next 10 years. Currently, India is the 9th largest civil aviation market. Recent estimates suggest that domestic air traffic will touch 160-180 million passengers a year, in the next 10 years and the international traffic will exceed 80 million passengers a year. The Indian Aviation Industry is exploring opportunities to improve connectivity and is also looking at enhancing the number of Indian carriers to various countries. One of the key achievements of India in the last decade has been to set-up an independent regulator for economic regulation of airports.
Regional connectivity
Declining yields
Gaps in infrastructure
Key Players
JetAirways
Jet Airways was incorporated as an air taxi operator on 1 April 1992. It started commercial operations on 5 May 1993 with a fleet of four leased Boeing 737-300 aircraft. Headquarters Mumbai, India Key people Naresh Goyal, Founder & Chairman Nikos Kardassis, CEO Ali Ghandour, Director In January 2006 Jet Airways announced that it would buy Air Sahara for US$500 million in an all-cash deal, making it the biggest takeover in Indian aviation history. It would have resulted in the country's largest airline but the deal fell through in June 2006.
On 12 April 2007 Jet Airways agreed to buy out Air Sahara for INR14.5 billion (US$340 million). Air Sahara was renamed JetLite, and was marketed between a low-cost carrier and a full service airline. In August 2008 Jet Airways announced its plans to completely integrate JetLite into Jet Airways. In October 2008 Jet Airways laid off 1,900 of its employees, resulting in the largest lay-off in the history of Indian aviation Subsidiaries JetLite Boeing 737 Next Generation aircraft Bombardier CRJ-200ER
Jet Konnect Boeing 737-800s. ATR 72-500s Jet Airways serves 52 domestic destinations and 24 international destinations, a total of 76 in 19 countries across southern Africa, Asia, Europe and North America
Indigo Airlines
Managing Director-Rahul Bhatia CEO- Aditya Ghosh Grand entry in 2005 at the biennial air-show at the Le Bourget airfield, the biggest event in the aviation industry. Placed an order of 100 Airbus A320 planes. First flight to Imphal from New Delhi on August 4th, 2006. Unlisted Airline not mandatory to make its revenue and profit public. Affordable fares On-time performance Hassel-free travel
Single minded operational focus no frills Ensuring consistency in service across the A320 fleet Ensuring the experience at the airport matches that on-board the plane. Check-in counters - passengers with only cabin baggage can check-in with an Indigo official with a handheld device Seat load factor stood at 93.3 per cent, compared to Kingfisher's 85.9 per cent. Follows the financial leasing model Attention to customer needs increased customer impact
Central training programme unique to IndiGo Merging of three segments Functional skills training Customer service and soft skills training Leadership training at all levels
Advertising campaign marketing meets HR Consequences of being on time Behind the scenes effort to ensure timeliness Recognition of employees efforts Instill pride in working for a low-cost airline
Go Airways
GoAir is an Indian low-fare airline based in Mumbai, India.It operates domestic passenger services to 21 cities with 156 daily flights and approximately 1092 weekly flights. Its main base is Chhatrapati Shivaji International Airport, Mumbai. Founded 2005, commenced nov 2005 Parent company wadia group Key people- Jehangir Wadia, MD Giorgio De Roni, CEO
GoAir operates to 21 destinations in India, with 156 daily flights and approximately 1092 weekly flights. GoAir's fleet consists of Airbus A320-200s, a medium range airliner with capacity of 180 passengers. Being a no-frills airline, GoAir does not offer a complimentary meal service to its passengers. However, it does offer a buy-on-board inflight meal programme. Caf Coffee Day Snacks,sandwiches, parathas, cookies, nuts, soft drinks, Mineral water and other beverages are available on board. Passengers can buy these products by cash, credit card, or cheque.. Other duty free products are also available on-board.
Air India
Founded by J.R.D. Tata in 1932 as Tata Airlines. In 1948 , 49% of the Airline was taken by Government of India. Airline was granted the status of flag carrier under the name Air India International. On 25 August, 1953 the government of India purchased a majority stake in the carrier and Air India International Limited was born. First Airline in the world to have all jet planes.
Performance of Air India Falling domestic market share. Air India has accumulated a debt of Rs. 42,570 crore An operating loss of Rs. 22,000 crore.
Overstaffing: 41000 people work for Air India Largest number of people employed by any airline . The number is double the number of people needed to run the business. Paying salaries to near 41000 people is a big burden on Air India. It is increasing the debt of the airline which is already facing a huge financial loss.
Merging Indian Airlines with Air India was a big mistake. The strike by the pilots was an outcome of the hasty merger and unkept promises of the management. Post merger, the combined loss of both the Airlines rose from 2000 crores to 5000 crores.
Spicejet
SpiceJet is a low-cost airline headquartered in Gurgaon, India. It began service in May 2005 and by 2008, it was India's secondlargest low-cost airline in terms of market share. SpiceJet operates over 243 flights daily to 31 Indian cities. Spicejet's fleet consists of 26 Boeing 737-800, 6 Boeing 737-900ER and 7 Bombardier Dash 8 Q400 aircraft. SpiceJet provides a wide range of customer services on board such as catering. Key people - Kalanithi Maran, Chairman Neil Mills, CEO Headquaters - Gurgaon On January 12, 2012, SpiceJet's fleet went up to 40 as Boeing delivered a brand new 737-800 aircraft. SpiceJet announced on its website that they would be launching flights on Surat - Delhi and Surat - Mumbai routes following several requests from the carrier's fans on the social media network Facebook.
The price policy of SpiceJet is usually very dynamic, with discounts and tickets in promotion. Like other carriers, even if the advertised price may be very low, it often does not include charges & taxes. As many as ten percent of the seats on any flight are offered at the lowest price, and are the first to sell. Major problems is SpiceJet services has been riddled by delays. On occasions of delays, some passengers have been left stranded after repeated delay announcements followed by abrupt cancellations.
Kingfisher
Owned by India's biggest liquor baron, Mr. Vijay Mallya Kingfisher Airlines (KFA) is one of the finest luxury airlines of India. It is a subsidiary of UB Group. Kingfisher operates more than 375 daily flights to 71 destinations, with regional and long-haul international services. The airline started commercial operations on 9 May 2005 with a fleet of four new Airbus A320-200s operating a flight from Mumbai to Delhi. It started its international operations on 3 September 2008 by connecting Bengaluru with London. In the domestic services there are two full service airlines(Kingfisher First and Kingfisher Class) and one low cost airline (Kingfisher Red). Due to rising losses and cut-throat competition Kingfisher Airlines have decided to dump the low-fare business model and focus instead on catering to the premium, business-class passengers across the country.
YEARWISE PERFORMANCE
# 01 From Apr-05 To Jun-06 Months 15 Total Income 1,352 Cost 1,692 Net Profit -341 EPS -68
02
03
Jul-06
Jul-07
Jun-07
Mar-08
12
09
2,142
1,546
2,562
1,734
-420
-188
-42
-11
04
05
Apr-08
Apr-09
Mar-09
Mar-10
12
12
5,577
5,271
7,186
6,918
-1,609
-1,647
-55
-54
06
07 Total
Apr-10
Apr-11
Mar-11
Jun-11
12
03 75
6,496
1,991 24,375
7,523
2,255 29,870
-1,027
-264 -5,496
-16
n/a
Since inception, Kingfisher Airlines is yet to post profit on annual & total cost basis.
Competition: Cut-throat competition from the other low cost operators like indigo and jet airways have prompted kingfisher airlines to phase out their low cost airline segment. Financial crisis: Delayed salary Fuel (ATF) Dues Aircraft lease rental default Airports Authority of India (AAI) default
Indian Aviation Industry Market Share Indigo and Kingfisher remained the top performers in the Industry on back of good and timely services. Kingfisher currently holds 19.5% percent Indian market share closely followed by Indigo Airlines which has 19.2% market share. Although, the Jet Airways and Jet Lite combinedmarket share is higher at 24.8 percent .
Passenger Complaints Now this one is a surprise Air India performed better than all other carriers registering least passenger complaints with only 1.2 in 10,000 passengers complaining about various services . Go Air was the worst performer with just over 5 passengers in 10k complaining about their services.
Revenue comaprison
16,000
14,000
Revenue earned
2009-10 2010-11
2,000
0
JetAirways Spicejet Kingfisher
GoAir
Indigo
Air India
Airlines
Government Initiatives
(iv)Amendment of the various outdated provisions of Aircraft Rules to keep the provisions abreast with the international standards and developments in the civil aviation sector;
(v) Government of India allows 100 per cent foreign direct investment (FDI) for green field airports, via the automatic route. Moreover, foreign investment up to 74 per cent is permissible through direct approvals while special permissions are required for 100 per cent investment
AIRPORTS IN INDIA
At Present -
Airport Development Process has taken off in the country Two new Green field airports were thereafter approved for
Major Airports
Fuel policy
India's cash-starved airlines will be allowed to import jet fuel directly under a plan approved by a government panel. Due of the federal and state taxes, jet fuel prices in India are among the highest in the world. The move to allow direct imports could reduce costs by 15 to 20 percent
Kingfisher shares surged by their maximum daily limit of 20 percent on the news, while SpiceJet and Jet Airways rose 19.5 percent and 18.2 percent respectively. There are still various problems which have to be dealt with before this plan materializes. Insufficient funds Storage capacity
FDI
A proposal of liberalizing the FDI policy to allow foreign airlines to invest up to 49 per cent in cash-starved domestic aircarriers More FDI has now become a requirement the capital intensive aviation industry to pool in more equity. The aviation sector is riddled with a host of problems and not
Currently Kingfisher Airlines is desperately in need of FDI. Even though Jet Airways has the highest debt among the private airlines, it has sufficient revenues to keep it going There is a view that rich foreign carriers could play havoc with the domestic market. They could artificially lower the price of air travel to kill domestic competition.
Recent Developments
Indian PPP airports drive 340% growth in retail and other nonaero revenues over 5 years
India domestic passenger growth slows to 8% in Dec-2011; 2012 growth to slow from 16.6% in 2011
Multiple taxation
SWOT ANALYSIS
STRENGTHS:
Growing tourism Rising income levels
Weakness:
Under penetrated Market Untapped Air Cargo Market Infrastructural constraints
OPPORTUNITIES
Expecting investments Expected Market Size
THREATS:
Shortage of trained Pilots Shortage of Airports High prices
SUGGESTIONS
It is high time to come up with a solution of the crisis of the aviation industry, the largest employer of the world in the unorganized sector, as the airlines like Kingfisher and Air India are drowning in losses. There is no need of government bailout private airlines as some of the airlines are partially or fully responsible for their losses. Yet, as the airlines are the backbone of the tourism industry and the thread which links the country, the government has to intervene in the crisis. But government bailout is not the solution as it is the taxpayers money that will be flowing to the private players. Hence it is an unfair step towards the general public.
CONCLUSION
Aviation industry is the backbone of tourism, investment and employment in our country. Therefore, the government should take every step possible in order to make it transparent and clear so that the aviation industry can take advantage of the growing opportunity in this sector. As aviation industry grows, it will lead to more employment opportunities which will indirectly help our country to grow economically.