QUALITY CONTROL IN POLAROID

GREAT LEADER Syndicate MBA Executive 46 29111311 29111328 29111329 29111338 29111344 29111384 29111387 29111393 Haidir Afesina Hendra Winata Mita Listyatri Andek Prabowo Aprian Eka Rahadi Chairunnisa Mirhelina Franciscus Xaverius Kresna P Agung Indri Pramantyo

Think Flow (Outline)

List of Fact(s)/Issu(e s)

Focus Problem(s)

Possible Solution(s)

Recommendation( s)

Background Polaroids main line of business was instant photography In 1984 sales of instant camera division and film were down Polaroid has two types of product they are peel apart and integral integral film was produced by R2 unit

Facts/Issues
Quality control department at R2
At the end of 1984 R2 quality control had grown to 125

inspectors cost of QC sampled scrap was $540.000 Cost of operator sampled scrap $740.000 Cost of finished product rejected $ 2 million in a scrap High cost at QC at R2 department

Focus Problem
Polaroid planned to introduce a major new product

film in late 1985 Polaroid wants to decrease sampling without adversely affecting quality Polaroid wants to free up resources for the new product and get lower cost

Solutions
Project Green light
mission make quality control process more

effective Had 3 key element 1. Statistical process controls principles 2. Production operators would be given the process control tools 3. QC Auditors concentrate on training operators and operationalizing specifications on new products

Solution
Description Existing Process
Free to changes the speed,temperature, etc Had unique solitions

Greenlight

Setting on equipment Maintenance person Research

Used standard settings Based on best practice procedures

Doesnt have Have evaluation evaluation program program to make a to make a standard standard

Lessons Learned
Run the Process with the Standards
Periodic Evaluation to make the standards Apply PDCA