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INTERPERSONAL RELATIONSHIP IN A BROADER SENSE ENCOMPASSES OUR RELATIONSHIP WITH PEOPLE AROUND US IS THE ABILITY TO GET ALONG WITH PEOPLE ESSENTIAL FOR SUCCESS IN ALL FACETS OF LIFE
DESPITE DIFFERENCES
Visible
Behaviour
Invisible
Attitudes
Thinking Motives Beliefs Values
Interpersonal effectiveness
Understand our behaviour Understand others behaviour
Influence
We all influence or attempt to influence other person in our various roles It is a central function Need to Influence Achieve objectives, help / develop subordinates Process of helping someone to learn & change is the process of influencing others values, attitudes & behaviors Influencing roles - solve problems, help others, have impact on others ability to solve future problems Habitual ways of interacting with others is called their Interpersonal Styles The conceptual framework to describe individual styles is called Transactional Analysis (TA)
Critical Parent (CP) Dominating/Commandin g Dictatorial Sets standards Uses authority Makes value judgments Exercises control Disapproving, Watch
Nurturing Parent (NP) Caring Loving Helping others Encouraging Sympathetic Protective Supporting
Complimentary Transaction
P
What time is it?
A
C
It is 12 noon
Complimentary Transaction
P
Children watch too much TV these days
A
C
Complimentary Transaction
P
You should Reach in Time to Office Every day
A
C
Crossed Transaction
X
What time is it?
P
A
A
C
I Dont you will not Have a tell you. Watch What will Of do?!! you your own
Crossed Transaction
X
P
Do you know where are my cuff links?
P
A
You always blame me for everything that is missing
Crossed Transaction
X
P
Come come We will play hide and Seek!!
A
C
Ulterior/Duplex Transaction
P
What time Is it?
A
Why are you Late?
A
C
Ulterior/Duplex Transaction
P
A
A
C
I also wish so
CONDITIONAL
POSITIVE
NEGATIVE
UNCONDITIONAL
POSITIVE
UNCONDITIONAL
NEGATIVE
I dont like your face UNCONDITIONAL
CONDITIONAL This is a good report POSITIVE I Love you I dont like your face UNCONDITIONAL I am not happy with your late coming
NEGATIVE
Nurturant Parent
OK Not OK
Normative Parent
Ok Not Ok
Supportive
Dr.Udai Pareeks Model Ref: Training Instruments in HRD,2002
Rescuing
Normative
Prescriptive
Ok Problem Solving
Dr.Udai Pareeks Model Ref: Training Instruments in HRD,2002
Not Ok
Sulking
Thanks..
CRITICAL
PRESCRIPTIVE
PROBLEM SLOVING
TASK OBSESSIVE
INNOVATIVE CREATIVE
BOHEMIAN
ASSEERTIVE C REACTIVE AGGRESIVE RESILIENT ADAPTIVE SULIKING