INFORMATION SYSTEMS

M.M.T.

 MIS

FUNCTIONS REVISITED.
STORE & PROCESS Present Info To Managers

Collect Data

OBJECTIVES:

Provide information support for managerial functions within the organization To make available, right information at right time and at lower cost Ensure that wrong and unwanted information is not generated; condition of data overload is avoided. Objectives of MIS are derived from companys objectives.

Each companies objectives should be reflected in at least one MIS objectives. MIS Objective calls for supporting contribution to meet companys goals Suppose the company wants to increase its market segment a from 10 per cent to 14 per cent per year, numerous information needs present themselves: a) How is the market currently allocated? b) What products did each competitor offer to get and hold its share of the market c) What are pros and cons of these products? d) To what customer set does each of these products appeal e) How much advertising is spent on each product f) In what state of product life cycle is in each product g) And so on .

 Characteristics

of Information and

Organization Organizational Form

Information systems support

Strategic Planning Tactical Planning/ Managerial control

Operational Control Product Quality

Product delivery

Dimensions of Information System

HOW
Prototyping CASE (Computer assisted system engineering) Development Process SDLC

Support Strategic Planning Support Management Control

Programs Procedures People

Support Operational Control

Improved Product Quality Improved Product Delivery WHY

Data
WHAT

HORIZONTAL & VERTICAL INTEGRATION

KIND OF SYSTEM GROUPS SERVED

STRATEGIC LEVEL

TOP MANAGEMENT
6

TACTICAL

LEVEL

MIDDLE MANAGERS

SUPERVISORY LEVEL

LOWER MANAGEMENT& DATA WORKERS OPERATIONAL MANAGERS

MANUFACTURING FINANCE & ENGINEERING ACCOUNTING HUMAN RESOURCES

FUNCTIONAL LEVEL
SALES & MARKETING

FRAMEWORK BY ROBERT ANTHONY

Instead of general segmentation of the management activity into two steps Planning (deciding what to do) Control (assuring desired results are obtained Anthony suggested a 3 step framework: Three categories as suggested by Anthony are: (i) Strategic Planning (ii) Management Control (iii) Operational Control

Functions/ Levels
Strategic Planning

Production
Location of new factory

Marketing
Entering the export market

Finance
Raising capital with issue of new shares Determining maximum credit for customers Decide what action to take against default in payment by specific customer

Personnel
Deciding changes required in organization structure Determining who will be promoted to fill a vacant post Determine which of workers will be on each shift

Management Control

Determining product mix for a monthly production program Scheduling specific jobs on specific machines during a shift

Media planning for advertising expenditures Planning sales contacts to be made by sales man in immediate future

Operational Control

Information system and Decision Making

Simons Model

Rubesn stein And Haberstr ohs Model