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I. Value of Communication
A. What is Communication? Communication is the process of exchanging information and meaning between or among individuals through a common system of symbols, signs, and behavior.
C. Levels of Communication
Communication can involve sending messages to both large and small audiences.
1. Communication Styles: What Is Your Impact on Others? Recognizing styles in yourself and others can help you influence and build relationships and become a better communicator.
2. Intercultural Communication Challenges and Multinational Organization Communication Learning to understand people whose background is diverse from our own is not an easy assignment. The challenge is to become an effective and successful intercultural communicator as we communicate.
Todays leaders achieve far more engagement and credibility when they take part in genuine conversation with the people who work for and with them.
A. Listening Well Leaders who take organizational conversation seriously know when to stop talking and start listening.
B. Promoting Dialogue A personal conversation, by definition, involves an exchange of comments and questions between two or more people. The sound of one person talking is not obviously a conversation.
C. How to become an Authentic Speaker Authenticity including the ability to communicate with others has become an important leadership attribute.
2.Words Matter
Using buzzwords can be a way of excluding or even controlling people, and its important to put things on a level that a particular person can understand.
a. Telling a Story
Story telling can be one of the most creative and enjoyable aspects of communicating strategically.
Have you heard the one about?
A. Be an active listener
When an employee is speaking with you, refrain from interrupting or otherwise taking control. Dont think about your response until the other person has finished talking.
Add value to your organization with good communication skills. Business communication is so critical, yet it never fails to amaze me how few people take the time to think. Ellen Reddick
Creating
Finding
Being Empathetic
Become a savvy and dynamic business communicator and youll be taking a giant step towards long-term success.
Good job !
Nice work
We make a good team
Thank you
Can I Help?
Im on a deadline
Yes! TGIF!
References
Lehman and Dufrene. BCOM 3rd ed (Mason, South-Western Publishing, 2011 Hanke, S.(2009). Communication Styles: What is Your Impact on Others?. Professional Safety,54 (5), 22-55
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Polevoi, L. (2012). Effective Communication Starts with You. Managing People At Work, (362), 5.
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Chitakornkijsil, P. (2010). Intercultural Communication Challenges and Multinational Organization Communication International Journal Of Organizational Innovation, 3(2), 6-20.
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Groysberg, B., & Slind, M. (2012). Leadership Is a Conversation. Harvard Business Review, 90(6), 76-84.
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References Cont.
Neal, K. (2010). Stepping Up to the Plate: Developing an Effective Business Communication Strategy. Information Management Journal, 44(2), 38-41
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Reddick, E. (2011). Add value to your organization with good communication skills. Enterprise/Salt Lake City, 40(37), 14.
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