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  • Online/E-Commerce: By: Tyler Dierdorff

    Transféré par

    Sukhpal Singh
    32 vues11 pages
    The document summarizes online/e-commerce by defining electronic commerce and describing some common online shopping activities like internet shopping, online trading, and business-to-business transactions. It then lists some pros and cons of online shopping for both consumers and businesses. For consumers, pros include lower prices, convenience, and product information while cons are the inability to examine products physically and potential security and identity theft risks. For businesses, pros are increased market reach and lower operating costs, while cons include less personal interactions and constant online operations. The document concludes by providing some online shopping tips.

    Description originale:

    e commerce

    Titre original

    e-commerce-presentation-1204157055441537-2

    Copyright

    © Attribution Non-Commercial (BY-NC)

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    PPT, PDF, TXT ou lisez en ligne sur Scribd

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    The document summarizes online/e-commerce by defining electronic commerce and describing some common online shopping activities like internet shopping, online trading, and business-to-business transactions. It then lists some pros and cons of online shopping for both consumers and businesses. For consumers, pros include lower prices, convenience, and product information while cons are the inability to examine products physically and potential security and identity theft risks. For businesses, pros are increased market reach and lower operating costs, while cons include less personal interactions and constant online operations. The document concludes by providing some online shopping tips.

    Droits d'auteur :

    Attribution Non-Commercial (BY-NC)
    Téléchargez comme PPT, PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    32 vues11 pages

    Online/E-Commerce: By: Tyler Dierdorff

    Transféré par

    Sukhpal Singh
    The document summarizes online/e-commerce by defining electronic commerce and describing some common online shopping activities like internet shopping, online trading, and business-to-business transactions. It then lists some pros and cons of online shopping for both consumers and businesses. For consumers, pros include lower prices, convenience, and product information while cons are the inability to examine products physically and potential security and identity theft risks. For businesses, pros are increased market reach and lower operating costs, while cons include less personal interactions and constant online operations. The document concludes by providing some online shopping tips.

    Droits d'auteur :

    Attribution Non-Commercial (BY-NC)
    Téléchargez comme PPT, PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    sur 11

    Online/E-Commerce

    Online/E-Commerce
    Electronic commerce is the paperless exchange of business information using electronic data interchange (EDI), e-mail, electronic bulletin boards, fax transmissions, and electronic funds transfers.

    Internet shopping, online stock and bond transactions, the downloading and selling of soft merchandise (software, documents, graphics, music, etc.), and business-to-business transactions.
    The concept of e-commerce is all about using the Internet to do business better and faster.

    Pros For Consumers


    Price Quick, convenient and easy In depth product overviews Consumer reviews (Less biased opinions) Find products online that you can't find at a local, real world store Doors are always open to customers, 24 hours a day, 7 days a week No sales pitches (store employees)

    Cons For Consumer


    Unable to examine products personally New way for cyber-criminals to steal personal, financial info, and even your identity Product Overload Dont always know what your getting Shipping delay (purchases and returns) Slower product verification and problem resolution Loss of emotional fulfillment

    Pros For Businesses


    Increased market share (Global) Provide for niche markets Operation costs Increased productivity Survey of customers Less likely to make returns

    Cons For Businesses


    Elimination of face to face interaction Distribution (in-stock?) Competition (prices down=profit margin down) 24/7 (updating, responding, etc.)

    E-Shopping Tips
    Personal recommendations - Friends or Co-workers who have online shopping experiences to share
    Use consumer reviews and internet to get informed Bizrate.com, amazon.com, etc.

    Question
    Total e-commerce sales for 2007 were estimated at $136.4 billion, an increase of 19.0 percent (2.8%) from 2006.
    While, Total retail sales in 2007 increased only 4.0 percent (0.3%) from 2006.

    - What do you feel is causing consumers to turn to the Internet?

    Question Have you ever contacted an online customer service representative regarding a product you have purchased? How come? If so, how did you and what was your experience like?

    Question
    How do you determine where you purchase an item from online? - (best price, security, recommendations, site design, brand, etc. ?)

    Article Citation
    Online is great, but physical is powerful. (2007, December 10). Bismarck Tribune,p. B1-B6. Retrieved February 27, 2008, from ProQuest Newsstand database. (Document ID: 1396104501). Article Link:
    http://proquest.umi.com.offcampus.lib.washington.edu/pqdweb?inde x=12&did=1396104501&SrchMode=1&sid=1&Fmt=3&VInst=PROD&VType =PQD&RQT=309&VName=PQD&TS=1204146892&clientId=2302

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