Chapter 8: THE ORGANIZATONS CULTURE AND VALUES

REPORTED BY JHON BENEDICT REGINALDO JEMMALYN ARGARIN JEDHALYN MANDINGIADO

INTRODUCTION
Vision, mission and culture are inter-connected. Vision and mission are shaped by culture and culture comes alive through vision and mission. Vision and mission are the major external focus for our actions. But an organization culture provides the underlying foundation for our actions and behavior. Values are the bedrock of corporate culture and the essence of an organizations philosophy. They provide guidelines for working with the relating to one another.

ORGANIZATIONS CULTURE
Shared values are standards by which members of an organization collectively see as important. Declared values to which mere-lip service may be paid.

Operative values that are actually put into practice and deeply seated. Common Mindset or paradigm consists of asset of shared assumptions or beliefs.

ORGANIZATIONS CULTURE
Characteristics Behaviors cover a broad range of topics. Some key aspects include the following: Management Style Relationships Dress Symbols Image use of green to symbolize concern for the environment. Flag symbol of country.

ORGANIZATIONS CULTURE
Peter and Waterman states: Every excellent company we studied is clear on what it stands for, and takes the process of value-shaping seriously. In fact, we wonder whether it is possible to an excellent company w/o clarity on values and w/o having the right sort of values. Core organizational values are understandings about: a) What is the most important? b) How to treat other people? c) How to work together? Values provide an anchor when an organization or individual is buffeted by a storm of change.

ORGANIZATIONS CULTURE
Peter and waterman stated that values will have a tremendous impact on organization. They help to:
1. Create an atmosphere of common purpose and trust. 2. Clarify goals and ways will be achieved. 3. Set priorities and sort out information overload. 4. Provide a clear focus for performance and feedback. 5. Indicate which behaviors are acceptable and appropriate and w/c are not within the organization. 6. Specify how the organization wants to deal with and be perceived by people outside the organization. 7. Provide guidelines for selecting and orienting new members or employees who will not have to spend much time identifying and understanding organizational values.

DECLARED AND OPERATIVE VALUES

According to Anthony DSouza, values also have two critical parts: Intended or declared values exist in the corporations policies and mission statement. Operative values are lasting and are lived from day-to-day by the members. There are the times when individuals or organizations publicly espouse such values: 1. People are the most valuable assets. 2. The customer is always right/king.

VALUES HELD AND PRACTICED CONSISTENTLY

Consider the core values your organization holds or should hold. Here are some suggestions: E Excellence P Prosperity, Patience, Punctuality D Discipline U Unity G Good Governance P Pro-people E Effectiveness and Efficiency L Loyalty to God and Country E Empowerment A Accountability D Dignity and Dedication I Integrity and Honesty N Nobility G Generosity Q Quality U Understanding and Goodwill A Action-Oriented L Leadership I Innovations and Ingenuity T Truthfulness Y Youthfulness

VALUES HELD AND PRACTICED CONSISTENTLY

Q Quality U Understanding and Goodwill A Action-Oriented L Leadership I Innovations and Ingenuity T Truthfulness Y Youthfulness R Responsibility E Empathy L Love E Environmental Concern V Valor A Academic Freedom N Nationalism T Teamwork E Equality D Democracy U Uniqueness C Compassion, Commitment A Accommodating T Temperance I Idealism O Openness N Negotiating

ORGANIZATIONS CORE VALUES

Paul J. Meyer, Rex C. Houze and Randy Shechta They published book, Bridging the Leadership Gap (1998). The authors emphasize that highly effective leaders build their organizations on bedrock of three central values: stewardship, shepherdship, and a servants heart. These three values form the basic foundation of effective leadership and are critical to the emergence of successful and winning organizations. When aspiring leaders strive to become stewards of human potential, they begin to achieve their own personal goals while making a unique contribution to the lives of their team members.

ORGANIZATIONS CORE VALUES AND BELIEFS

Values and beliefs of leadership are the shaping force of the entire organization. Lyle E. Schaller, in Getting Things Done, writes: The values of any organization control priorities, provide the foundation for formulating goals, and set the tone and direction of the organization. Examples of Core Corporative Values Herman Miller Inc: Its Corporate Values Herman miller Inc. is a leader in participative management and has a clearly-defined set of corporate values: a)Innovation c) Participation e) Leadership b)Excellence d) Ownership

 IBMs Values: the Foundation of Vision Tom Watson, Sr. was a man of grandiose vision dedicated to well-defined and fundamental values, probably the oldest and the best known in the world. They are:

1) Respect for the individual: Respect for the dignity and the rights for each person in the organization. 2) Customer Service: To give the best customer service of any company in the world. 3) Excellence: The conviction that an organization should pursue all tasks with the objective of accomplishing them in a superior way.

ORGANIZATIONS VALUES-ANDBELIEFS STATEMENT

A Values-and-Beliefs Statement is not a mission statement. Rather, it expresses the principles most important to the organization and is a powerful influence to energize, guide and align everyone in a common direction. Carefully-crafted core Values-and-Beliefs Statement can be used for the following purposes: As the fundamentals to which you may be held accountable by those who relate t you or deal with you, by those who care about you and by those whom you trust. As the foundation for consistent and appropriate decisions. As the filter which you evaluate the importance of opportunities or alternatives. As the basis from which your vision originates.