STARBUCKS COFFEE COMPANY

By: Keertish Makam Lalith Prasad Kiran Krishna Kasturi

ORGANISATIONAL STRUCTURE AT

Managing Organisations

Company Profile

American Global Coffee Company. Founded on March 30, 1971 HQ at Seattle, Washington. Worlds largest Coffeehouse company with 20,366 outlets in 61 countries.

Sells Hot & Cold Beverages, Snacks, Pastries,

etc.
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Sales & Expansion

By 1986, company had 6 stores in Seattle.

By 1987, outlets opened at Vancouver, British

Columbia, and Chicago, Illinois.

By 1989, there were 46 outlets & roasting 9,10,000

Kg of coffee per year.

By 1992(IPO), outlets grew to 140. By September 1992, 100 times growth in share price.
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Expansion To New Markets

In 1996, Opened outlet at Tokyo, Japan. In 1998 , entered UK by acquiring Seattle coffee co. with

83m USD.

In 2002, Switzerland & carried on & on....

Organizational Structure At Starbucks

Organizational Structure

The typically hierarchical arrangement of lines

of authority, communications, rights and dutie

s of an organization.

Organizational

structure

determines

how

the roles, power and responsibilities are assigned, controlled, and coordinated, and how information flows between the
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different levels of management.

Types Of Organisation Structure

Traditional Structure
Line

Line

& Staff Functional

Divisional Structure
Product Market Geographic

Matrix
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Advantages Of Organisational Structure

Clarity Growth

Adaptability
Opportunity
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Organisational Structure At Starbucks

MATRIX Structure

Advantages of Matrix Organisational Structure

Customer Satisfaction Standardization Regulation

Common Goals
Mutual Adjustment
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Board Of Directors
1. 2. 3. 4. 5.

6.
7. 8. 9. 10. 11. 12.

Howard Schultz (Chair) William W. Bradley Robert M. Gates Mellody Hobson Kevin R. Johnson Olden Lee Joshua Cooper Ramo James G. Shennan, Jr. Clara Shih Javier G. Teruel Myron E. Ullman, III Craig E. Weatherup (Presiding Independent Director)

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List Of Committees

Audit and Compliance Committee Javier G. Teruel (Chair) Mellody Hobson (Vice Chair) Kevin R. Johnson Craig E. Weatherup

James G. Shennan, Jr. Javier G. Teruel Nominating and Corporate Governance Committee James G. Shennan, Jr. (Chair) William W. Bradley Robert M. Gates Joshua Cooper Ramo Clara Shih Craig E. Weatherup

Compensation and Management Development Committee Kevin R. Johnson (Chair) Myron E. Ullman, III (Vice Chair) Olden Lee

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Thank You

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