Strategic Supply Chain Management and Logistics In Mark & Spencer

Supply Chain Management

Supply chain management is a set of approaches utilized to efficiently integrate suppliers, manufacturers, warehouses, and stores, so that merchandise is produced and distributed at the right quantities, to the right locations, and at the right time, in order to minimize system wide costs while satisfying service level requirements

Marks & Spencer (Your M & S)

As one of the UK's leading retailers, we sell stylish, high quality, great value clothing and home products, as well as outstanding quality food, responsibly sourced from around 2,000 suppliers globally. We are one of the UK's leading retailers with around 21 million customers visiting our stores each week. We employ over 78,000 people in the UK and abroad, and have over 700 UK stores, plus an expanding international business.

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Overall, our clothing and home ware sales account for 49% of our business, the other 51% of our business is in food, where we sell everything from fresh produce and groceries, to partly-prepared meals and ready meals. In 1999, we developed a set of principles in partnership with our suppliers. These principles set down our requirements for suppliers to comply with all relevant local and national laws, particularly on: working hours and conditions, health and safety, rates of pay, terms of employment and minimum age of employment.

Supply chain for M&S

The overall aims and objectives for M&S are to make money for its shareholders, and improve profit margins wherever possible Transform IT and logistics By 2015 we will aim to have a supply base comprising 35% FSV (full service vendors) suppliers and 65% Direct. As a result of these actions we will deliver a 5% improvement in Food availability by 2013/14, and a 9% improvement in Clothing and Home by 2015. On 21 February 2012 M&S OUTLET LAUNCHES ONLINE AT WWW.MARKSANDSPENCER.COM/OUTLET

supply chain management and business functions

To become even stronger in supply in July 2010 M&S launched new distribution centre in Bradford, which contains capacity of 1.1 million sq. ft. It is The largest warehouse in the M&S network and one of the biggest in the UK It has been developed with Plan A (M&S eco and ethical plan) in mind. Bradford will deliver better service and better availability for our customers and it is a key part of our strategy to prepare our supply chain for the future

Integrated supply chain strategy

Mark and spencer is just not limited to its physical outlet but it is growing thru E-commerce very fast M&S Direct, online is growing at about 75% to 80% a year and attracts more than 50,000 customers per week. Marks and Spencer has a formalised ethical supply chain management policy built into company-wide global sourcing policies. Suppliers are managed through a one-to-one interface of product buyers and technology experts, which is a key success factor in influencing their supply chain. http://www.youtube.com/watch?v=p8GjAjB__h0

Conclusion and Recommendations

E-commerce (M&S direct) International growth (Main focus on UK) More focus for menswear

References
www.marksandspencer.com http://corporate.marksandspencer.com/mscar eers www.Highered.mcgraw-hill.com www.Computerweekly.com www.Editrock.com www.Logistics.about.com www.computerworld.com

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