Influencing People

INFLUENCING PEOPLE AND WINNING FRIENDS
Presented by Parmeen Roll no 18
Source: How to win friends and influence people by Dale Carnegie
How many of you think that you have quality of influencing people and easily win over friends?????
Who cant influence people?
Don't worry
We will learn it today...
LEADERSHIP IS INFLUENCE; NOTHING MORE, NOTHING LESS.
AND YOU CAN WIN FRIENDS IF YOU CAN INFLUENCE
INFLUENCING PEOPLE + WINNING FRIENDS = LEADER

Influence is the act or power of producing an effect without apparent exertion of force. Influence is the ability to persuade someone to think or act in the way you want Someone who can't convince people of things isn't a leader--no one is following him or her Therefore, it's important for an effective leader to understand influence
Handle the people
Win people to the your way of thinking
Influencing people & winning friends
Make people like you
Be a leader
PRINCIPLE 1
Don't Criticize, Condemn Or Complain.
Speak no ill of any people and speak all good. Criticising is like homing pigeon, will come back to you. All fools can criticize and complain.
PRINCIPLE 2
Give Honest And Sincere Appreciation
Everybody likes compliment People hungry for a feeling of importance Little appreciation but sincere
NOTICE OF APPRECIATION
PRINCIPLE 3
Talk in terms of the benefits of others - He Who Can Do This Has The Whole World With Him. He Who Cannot Walks A Lonely Way
You are interested in yourself, but no one else is Only way to influence other person is to talk about what they want Arouse in the other person an eager want.
why most of the salesperson are tired of their jobs, discouraged to work or may be underpaid?
When you see a group photograph that you are in, in whose picture do you look first?
Your own picture
It primarily means we are interested in our own selves. So to win more friends you need to interest in life's of other people rather than making them interested in your life's. To make people like you, and develop real friendship, you need to help others as you help yourself.
Smile speaks louder than words The effect of a smile is powerful even when it is unseen. It is said A man without a smile must not open a shop To make people like you show happiness and you need to find a way. control your thoughts
Calling people by there name makes them feel good and important People are very proud of their names SO TO INFLUENCE PEOPLE YOU NEED TO MAKE THEM LIKE YOU SO THEY LIKE YOU, YOU NEED TO CALL THEM BY THERE NAMES
Ultimately you can win lots of friends.......
You like when someone listens to you Listen with your eyes as well as ears Many people fails to make a favourable impression because they don't listen attentively Good listeners are always preferred over good talkers
The desire to be important is the deepest urge in human nature Everyone wants the recognition of their true worth in their little world Importance you gave to someone does not wary with the status one holds SO THE QUESTION ARISES HOW? WHEN? WHERE?
The answer is ALL the time
The Only Way To Get The Best Of An Arguments Is To Avoid It

It is said If you argue and rankle and contradict, you may achieve a victory sometimes; but it will be an empty victory because you will never get opponents goodwill It is the disagreement that becomes argument SO TO AVOID ARGUMENT YOU NEED TO TACKLE DISAGREEMENT PROPERLY
Listen first
Control your temper
Look for areas of agreement
Be honest
Show Respect For The Other Persons Opinions. Never Say, Youre Wrong
Don't tell them they are wrong, don't get them stirred up. Use a little diplomacy Above principle can avoid arguments and inspire your opponents to be open and broad minded
If you are wrong, admit it quickly and emphatically

Say all the derogatory things know about yourself or wants say or intends to say and say them before any other person gets the chance to say There is certain degree of satisfaction in admitting your own errors Remember the old proverb by fighting you never get enough but by yielding you get more than you expected
Begin In A Friendly Way

A friendly beginning can change your mind
Suppose you lived in an apartment and your lease period has expired. But you want to continue in the same apartment but the problem is that you cant any more afford that apartment. What will you do so that you can stay and that to with reduced rent keeping in mind that your landlord is hard boiled person and many people had tried same but never succeed.
Gentleness and friendliness are always stronger than fury and force
A friendly beginning
Dramatize Your Ideas

If you want attention, use the power of dramatization Dramatizing of a situation can make people think in the way we want them to be Dramatize and show how they can be benefited if they follow our thinking
Therefore dramatizing the product made the lady to buy the product
Try honestly to see things from the other persons point of view
Remember that other person may be totally wrong but they dont think so Handle the situation with giving consideration to others point of view
SO WHAT YOU NEED TO DO???????
INCREASE YOUR TENDENCY TO THINK ALWAYS IN TERMS OF OTHER PERSONS ANGLE. PUT YOURSELF IN OTHERS SHOES..
BE A LEADER : HOW TO CHANGE PEOPLE WITHOUT OFFENDING OR AROUSING RESENTMENT
How To Criticize And Not To Be Hated For It.

Call attention to peoples mistakes indirectly Mould the criticism in such a way that it doesnt seems to be a criticism Replace the word but with And
I am really proud of you, for raising your grades but if you had worked harder on your algebra, the results would have been better
Talk About Your Own Mistakes First

When someone makes an error, restrain from judging that person Show them that even people in positions of power arent perfect Don't cover or hide your mistakes Make them learn from the examples of your mistakes Being open leads to more respect from the people around you.
A maturing leader always follows this principle.
Praise The Slightest Improvement
Praise every improvement Give the other person feedback about the improvements theyve made over time- no matter how small or insignificant they seem on the surface. Praise could help them to perform better in future that is what is required by a leader.
No One Likes To Take Orders

Don't give direct orders
ORDER Do this or do that or Dont do this or dont do that
SUGGESTION You might consider this? or Do you think that would work?
This technique saves other persons pride and gives him or her a feeling of importance
Make The Fault Seem Easy To Correct
If you want people to improve remember...... Use encouragement
Praise the things did right
Repeat the things they like
Be Friendly Smile.
Be Sociable
Be a Good Conversati onalist.
Wining friends and influencing people
If your friend needs you, be there for him/her
Be a Good Listener
Become the friend that they will think about before they sleep.
Be Helpful
Be an Interesting Person
Thank you

Influencing People

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INFLUENCING PEOPLE AND WINNING FRIENDS

Presented by Parmeen Roll no 18

Source: How to win friends and influence people by Dale Carnegie

Who cant influence people?

We will learn it today...

Source: How to win friends and influence people by Dale Carnegie

LEADERSHIP IS INFLUENCE; NOTHING MORE, NOTHING LESS.

AND YOU CAN WIN FRIENDS IF YOU CAN INFLUENCE