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MIS
Mr. Abdul Rehman
INFORMATION SYSTEM
A set of interrelated components that collect (or retrieve), process, store, and distribute information to support decision making, coordination and control in an organization.
COMPONENTS
Hardware Software Data (Information For Decision Making) Procedures (Design, Development And Documentation) People (Individuals, Groups, Or Organizations)
Business transactions
Application databases
Expert systems
Operational databases
Key-indicator reports
Scheduled reports
OUTPUTS
Scheduled Reports Produced periodically, or on a schedule (daily, weekly, monthly) Key-indicator Report Summarizes the previous days critical activities Typically available at the beginning of each day Demand Report Gives certain information at a managers request Exception Report Automatically produced when a situation is unusual or requires management action
Daily Sales Key Indicator Report This Month Total Orders Month to Date $1,808 Last Month $1,694 Last Year $1,014
$2,406
$2,224
$2,608
Daily Sales by Sales Rep Summary Report Prepared: 08/10/xx Sales Rep ID CAR Amount $42,345
GWA
SAK JWN
$38,950
$22,100 $12,350
2ND Qtr 1999 1st Qtr 1999 4th Qtr 1998 3rd Qtr 1998
FUNCTIONS OF MIS
Mr. Khizer Mehtab
Internet
Business transactions
Accounting MIS
Marketing MIS
Business transactions
Etc.
Extranet
MARKETING MIS
Marketing DSS
Business transactions
Marketing MIS
Operational databases
Marketingg ES
MANUFACTURING MIS
Mr. ARIF
Manufacturing DSS
Manufacturing MIS
Quality control reports Process control reports JIT reports MRP reports Production schedule CAD output
Manufacturing ES
Internet or Extranet
Business transactions
Customers, Suppliers
Order processing Inventory data Receiving and inspecting data Personnel data Production process
External Sources
Design And Engineering Master Production Scheduling Inventory Control Manufacturing Resource Planning Just-in-time Inventory And Manufacturing Process Control Computer-integrated Manufacturing (CIM) Quality Control And Testing
COMPONENTS
Accounts Receivable Records Accounts Payable Records Payroll Records Inventory Control Records General Ledgers
FUNCTIONS
Financial Forecasting And Planning Financial Control Funds Management Internal Auditing
Financial DSS
Financial MIS
Financial statements Uses and management of funds Financial statistics for control
Financial ES
Internet or Extranet
Strategic
Important financial information collected from almost every TPS - payroll, inventory control, order processing, accounts payable, accounts receivable, general ledger. External sources Annual reports and financial statements of competitors and general news items.
Financial subsystems
Profit/loss and cost systems Auditing Internal auditing External auditing Uses and management of funds
Business transactions
Operational databases
Scheduling reports Training test scores Job applicant profiles Needs and planning reports
Human Resource ES
External sources
Human Resource Planning Personnel Selection And Recruiting Training And Skills Inventory Scheduling And Job Placement Wage And Salary Administration
APPLICATIONS
Enterprise Systems (Enterprise resource planning (ERP) Provide integrated software modules and a unified database that personnel use to plan, manage, and control core business processes across multiple locations. Modules of ERP systems may include finance, accounting, marketing, human resources, production, inventory management, and distribution. Supply Chain Management (SCM) systems enable more efficient management of the supply chain by integrating the links in a supply chain. This may include suppliers, manufacturers, wholesalers, retailers, and final customers. Customer Relationship Management (CRM) systems help businesses manage relationships with potential and current customers and business partners across marketing, sales, and service. Knowledge Management System (KMS) helps organizations facilitate the collection, recording, organization, retrieval, and dissemination of knowledge. This may include documents, accounting records, unrecorded procedures, practices, and skills.
ADVANTAGES
Companies are able to highlight their strengths and weaknesses due to the presence of revenue reports, employees' performance record etc. The identification of these aspects can help the company improve their business processes and operations. Giving an overall picture of the company and acting as a communication and planning tool. The availability of the customer data and feedback can help the company to align their business processes according to the needs of the customers. The effective management of customer data can help the company to perform direct marketing and promotion activities.