REPUBLIC OF THE PHILIPPINES Region IV A (CALABARZON) Division of Cavite

Trece Martirez City

CARMONA NATIONAL HIGH SCHOOL

Carmona, Cavite

Carmona National High School aims academic excellence as the guiding principles. As people organization committed to a culture of understanding public services, it seeks to develop well rounded personality, an individual who is highly competent, responsible, life skilled, God loving, and morally, physically and socially capable of surviving and coping in a globally competent world.

Carmona National High School exists to provide students not only skills and knowledge but also imbibe them honesty, integrity and perseverance-provide quality education that is equitably accessible to all and lays the foundation for life long learning and service for the common good.

(Adopted from Performance Pledge provided in CSC Citizens Charter) We, the officials and employees of the Department of Education, pledge to:

Serve you promptly, efficiently, and with utmost courtesy;

Ensure strict compliance with service standards; Respond to your complaint about services as soon as possible; Value every citizens comments, suggestions and needs; Empower the public through 24/7 access to information on our
policies, programs, activities and services; All these we pledge Because YOU deserve no less.

(Based on CSC Citizens Charter Feedback and Redress Mechanism) Please let us know how we have served you by doing any of the following: Send your feedback through e-mail (jovito.mercado@deped.gov.ph) or call us at 046-430-0183

Talk to our Officer of the Day

If you are not satisfied with our service, your written/verbal complains shall immediately be attended by the Officer of the Day at Public Assistance and Complaints Desk. THANK YOU for helping us continuously improve our services.

 Issuance of Form 137 Issuance of Certificate of Good Moral Character Issuance of Certificate of Enrolment Issuance of Certificate of Achievement

ISSUANCE OF FORM 137

Schedule of Availability of Service Monday-Friday 7:30 a.m.-4:30 p.m. NO noon break Who may Avail of the Service? Students previously and presently enrolled at Carmona National High School What are the Requirements? Request form from last school attended, present employer or request from any other agency needing the service and documentary stamp. Duration: within one hour

How to avail of the Service?

Step

Applicant/Client

Service Provider

Duration of Activity (Under Normal Circumstances) Within 5 minutes

Person in Charge

Fee

Form

Submit the request form Received the from the last school request form of attended, present Form 137 employer or any other agency needing the service and documentary stamp.

Records Officer

Wait while the requested Check the record of Within 20 minutes form is being processed the requesting party and prepare the Form 137

Records Officer

Receive the F137 for signature/actual signing Forward signed F137 for releasing to records officer Get the Form 137 Released of signed F173 the

Within 5 minutes

School Principal

Within 5 minutes

Records Officer

Within 5 minutes

Records Officer

P 25.00

END OF TRANSACTION

ISSUANCE OF CERTIFICATE OF GOOD MORAL CHARACTER

Schedule of Availability of Service Monday-Friday 7:30 a.m.-4:30 p.m. NO noon break Who may Avail of the Service? Students previously and presently enrolled at Carmona National High School What are the Requirements? Request from last school attended, present employer or request from any other agency needing the service and documentary stamp. Duration: within one hour

How to avail of the Service?

Step

Applicant/Client

Service Provider

Submit the request form from the last school attended, present employer or any other agency needing the service and documentary stamp.

Received the request form of certificate of good moral character

Duration of Activity (Under Normal Circumstances) Within 5 minutes

Person in Charge

Fee

Form

Records Officer

Wait while the requested Check the record of Within 20 minutes form is being processed the requesting party and prepare the certification

Records Officer

Receive the certification for signature/actual signing Forward signed certification for releasing to records officer Get the certificate of good Released of the moral character signed certificate of good moral character

Within 5 minutes

School Principal

Within 5 minutes

Records Officer

Within 5 minutes

Records Officer

END OF TRANSACTION

ISSUANCE OF CERTIFICATE OF ENROLMENT

Schedule of Availability of Service Monday-Friday 7:30 a.m.-4:30 p.m. NO noon break Who may Avail of the Service? Students previously and presently enrolled at Carmona National High School What are the Requirements? Request from last school attended, present employer or request from any other agency needing the service and documentary stamp. Duration: within one hour

How to avail of the Service?

Step

Applicant/Client

Service Provider

Submit the request form from the last school attended, present employer or any other agency needing the service and documentary stamp.

Received the request form of certificate of enrolment

Duration of Activity (Under Normal Circumstances) Within 5 minutes

Person in Charge

Fee

Form

Records Officer

Wait while the requested Check the record of Within 20 minutes form is being processed the requesting party and prepare the certification

Records Officer

Get the certificate enrolment

Receive the certification for signature/actual signing Forward signed certification for releasing to records officer of Released of the signed certificate of enrolment

Within 5 minutes

School Principal

Within 5 minutes

Records Officer

Within 5 minutes

Records Officer

END OF TRANSACTION

ISSUANCE OF CERTIFICATE OF ACHIEVEMENT

Schedule of Availability of Service Monday-Friday 7:30 a.m.-4:30 p.m. NO noon break Who may Avail of the Service? Students previously and presently enrolled at Carmona National High School What are the Requirements? Request from last school attended, present employer or request from any other agency needing the service and documentary stamp. Duration: within one hour

How to avail of the Service?

Step

Applicant/Client

Service Provider

Submit the request form from the last school attended, present employer or any other agency needing the service and documentary stamp.

Received the request form of certificate of achievement

Duration of Activity (Under Normal Circumstances) Within 5 minutes

Person in Charge

Fee

Form

Records Officer

Wait while the requested Check the record of Within 20 minutes form is being processed the requesting party and prepare the certification

Records Officer

Get the certificate achievement

Receive the certification for signature/actual signing Forward signed certification for releasing to records officer of Released of the signed certificate of achievement

Within 5 minutes

School Principal

Within 5 minutes

Records Officer

Within 5 minutes

Records Officer

END OF TRANSACTION

 Issuance of Form 138 Issuance of Books Issuance of Students Clearance Collection of Books

ISSUANCE OF FORM 138 (REPORT CARD)

Schedule of Availability of Service Monday-Friday 7:30 a.m.-4:30 p.m. NO noon break Who may Avail of the Service? Students presently enrolled at Carmona National High School What are the Requirements? Presence of parent / guardian with proper identification Duration: within one hour

How to avail of the Service?

Step

Applicant/Client

Service Provider

Duration of Activity (Under Normal Circumstances)

Person in Charge

Fee

Form

Go to the teacher adviser

Entertain the Within 15 minutes queries of parent / guardian regarding students performance

TeacherAdviser

Let the parent / guardian Signing of sign in the attendance Attendance Sheet

Within 2 minutes

TeacherAdviser

Issue the report card Receive the (F138) to the parent Report card (F138)

Within 2 minutes

TeacherAdviser

END OF TRANSACTION

ISSUANCE OF BOOKS (UPON OPENING OF CLASSES)

Schedule of Availability of Service Month of June 7:30 a.m.-4:30 p.m. NO noon break Who may Avail of the Service? Students presently enrolled at Carmona National High School What are the Requirements? Form on List of Books issued by the library Duration: within one hour

How to avail of the Service?

Step

Applicant/Client

Service Provider

Duration of Activity (Under Normal Circumstances) Within 2 minutes

Person in Charge

Fee

Form

Go to the teacher adviser

Gives a copy of the form on list of books issued by the library

TeacherAdviser

The student fills up the Checks the form and return it to the correctness of the teacher adviser form

Within 2 minutes

TeacherAdviser

Issue the books listed on the form on list of boos issued by the library

Within 5 minutes

TeacherAdviser

Receives the books in Keep the form on good condition list of books issued by the library

Within 2 minutes

TeacherAdviser

END OF TRANSACTION

ISSUANCE OF STUDENTS CLEARANCE (UPON CLOSING OF CLASSES)

Schedule of Availability of Service Month of March 7:30 a.m.-4:30 p.m. NO noon break Who may Avail of the Service? Students presently enrolled at Carmona National High School

What are the Requirements? Students Clearance

Duration: within one hour

How to avail of the Service?

Step

Applicant/Client

Service Provider

Duration of Activity (Under Normal Circumstances)

Person in Charge

Fee

Form

Go to the teacher adviser

Issue a copy of clearance to the student

Within 2 minutes

TeacherAdviser

The student fills up the Checks the form. correctness of the form The student will let the person in charge listed on the clearance sign the clearance

Within 2 minutes

TeacherAdviser

Within 30 minutes

TeacherAdviser, Librarian, PTA Pres., Canteen manager

Submit the signed Keep the students clearance to the adviser clearance for future reference

Within 2 minutes

TeacherAdviser

END OF TRANSACTION

COLLECTION OF BOOKS (UPON CLOSING OF CLASSES)

Schedule of Availability of Service Month of March 7:30 a.m.-4:30 p.m. NO noon break Who may Avail of the Service? Students presently enrolled at Carmona National High School What are the Requirements? Form on List of Books issued by the library Duration: within one hour

How to avail of the Service?

Step

Applicant/Client

Service Provider

Duration of Activity (Under Normal Circumstances)

Person in Charge

Fee

Form

Go to the teacher adviser

Gives a copy of the form on list of books issued by the library

Within 2 minutes

TeacherAdviser

The student returns the Inspects books listed on the form condition on list of books issued by books the library

of

the Within 10 minutes the

TeacherAdviser

Signs the form on list of books issued by the library with proper remarks

Within 5 minutes

TeacherAdviser

END OF TRANSACTION

 Enrolment PEPT Qualifiers Provision of Special Education Guidance and Counselling Home Visitation

ENROLMENT
Schedule of Availability of Service Two weeks before the start of the academic school year Who may Avail of the Service? Students who have finished the elementary course both from public and private schools, transferees from other schools who completed the year level. What are the Requirements? NSO copy of Birth Certificate, Report Card, Certificate of Good Moral Character, Barangay Clearance, 2 ID pictures Duration: half day

How to avail of the Service?

Step

Applicant/Client

Service Provider

Duration of Activity (Under Normal Circumstances)

Person in Charge

Submit Birth Certificate for first year students; Form 138/137,Certificate of Good Moral Character and Barangay Clearance

Receive, assess and evaluate Birth Certificates, Forms 137/138, Certificate of Good Moral Character, and Barangay Clearance.

Within 10 minutes

Teacher-In-Charge

Undergo reading ability Conduct reading ability assessment/placement test assessment test/placement (for transferee) test

Within 30 minutes

Teacher-in-Charge

Fills-out enrolment form Checks enrolment form and and proceed to enrolment accept students

Within 30 minutes

Teacher-in-Charge

END OF TRANSACTION

PEPT QUALIFERS
Schedule of Availability of Service Depending on the announcement issued by DepEd Who may Avail of the Service? Students presently enrolled but are over age on their present year level What are the Requirements? NSO copy of Birth Certificate, Report Card, Certificate of Good Moral Character, 2 ID pictures, PEPT Qualifier Form Duration: within an hour

How to avail of the Service?

Step

Applicant/Client

Service Provider

Duration of Activity (Under Normal Circumstances)

Person in Charge

Fee

Conduct informationdissemination to students of different year levels 1 Submit Birth Certificate for first year students; Form 138/137,Certificate of Good Moral Character and PEPT Qualifier Form Receive, assess and evaluate Birth Certificates, Forms 137/138, Certificate of Good Moral Character, and PEPT Qualifier Form

Within 2 hours

Within 10 minutes

Guidance Coordinator

P 50.00

2 3 Wait for the announcement of the division office regarding the test

Submits the requirements at the Division office

Within 2 days

Guidance Coordinator

Informs the students on the schedule of the test END OF TRANSACTION

PROVISION OF SPECIAL EDUCATION

Schedule of Availability of Service Two weeks before opening of Classes Who may Avail of the Service? Differently-abled students with special needs What are the Requirements? Birth Certificate, Report Card, Referral from a Physician/Psychologist/School Heads/CSWDO Duration: half day

How to avail of the Service?

Step

Applicant/Client

Service Provider

Duration of Activity (Under Normal Circumstances)

Person in Charge

Submit requirements for assessment

Receive and assess documents

Within 10 minutes

Teacher-inCharge

Undergo interview with parent Conduct interviews and assess the / guardian childs present performance level

Within 20 minutes

Authorized employee

Proceed to the designated Accompany the student and parent venue to the designated venue

Within 10 minutes

Authorized employee

Attend Classes

Conduct classes

SPED Teacher

GUIDANCE AND COUNSELLING

Schedule of Availability of Service Depending on the needs of the students identified by the teacher-adviser Who may Avail of the Service? Students presently enrolled at Carmona National High School What are the Requirements? Referral from the teacher-adviser Duration: within an hour

How to avail of the Service?

Step

Applicant/Client

Service Provider

Duration of Activity (Under Normal Circumstances)

Person in Charge

The teacher refer the student needing guidance and counselling to the guidance coordinator

Within 10 minutes

Teacher-Adviser

Secure a referral form from the guidance office and properly fill out the form

Checks the content of the form

Within 5 minutes

Guidance Coordinator

Conducts guidance and counselling session to the student

Within 30 minutes

Guidance Coordinator

Fills out agreement form at the guidance office

Checks the agreement form

Within 2 minutes

Guidance Coordinator

Release the student to the teacher-adviser

Within 10 minutes

Guidance Coordinator

HOME VISITATION
Schedule of Availability of Service Depending on the needs of the students identified by the teacher-adviser Who may Avail of the Service? Students presently enrolled at Carmona National High School What are the Requirements? Referral from the teacher-adviser Duration: within 2 hours

How to avail of the Service?

Step

Applicant/Client

Service Provider

Duration of Activity (Under Normal Circumstances)

Person in Charge

The teacher refer the student needing home visitation the guidance coordinator

Within 10 minutes

Teacher-Adviser

Secure a referral form from the guidance office and properly fill out the form

Checks the content of the form

Within 5 minutes

Guidance Coordinator

Conducts home visitation to the student

Within 1 hour

Guidance Coordinator

Parent fills out agreement form provided by the guidance coordinator

Checks the agreement form

Within 2 minutes

Guidance Coordinator

Confirmation and affirmation

Within 10 minutes

Guidance Coordinator