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Question to ponder.
We have studied the quality and TQM concepts. Since the concepts was developed and implemented for profit purposes in industry and business sector, how far the foresaid concepts could be applied in education sector, especially at school level?
TQ IMPLEMENTATION STEPS
Commitment to Total Quality Form Total Quality Steering Committee Team Building Total Quality Training
Preparation
TQ Steering Committee Steering Committee Augmented Planning Steering Committee
5. Create Vision Guiding Principles 6. Set Broad Objectives 7. Communicate and Publicize 8. Identify Strengths and Weaknesses 9. Identify Advocates and Resisters. 10. Identify Baseline Employee Attitudes 11. Identify Baseline Customer Satisfaction 12. Plan Implementation Approach (PDCA) 13. Identify Projects 14. Team Composition 15. Team Training.
Execution
Project Teams
16. Team Activation and Direction (PDCA) 17. Feedback to Steering Committee. 18. Customer Feedback. 19. Employee Feedback.
20. Modify infrastructure as necessary
3
Time
INPUT
Factory A Rubber Wood Processes
Factory B
Rubber Wood
Processes
Pencil
Factory C
Rubber Wood
Processes
Furniture
WHAT ARE THE SUITABLE TRANSFORMATIONAL PROCESSES TO GET A CORRECT OUTPUT? TRANSFORMATIONAL PROCESSES OUTPUT
INPUT
New pencil
???
Photographic film
???
Pictures
Soiled laundry
???
Clean laundry
Flower seeds
???
Flowers
Pupils
???
Education / Knowledge
5
Outcome
Transformasional Processes
Output
Inputs
Suppliers Standard 1 To Form 5/6 University
Client Feedback
Start Preparation
Set objectives Methods of teaching AVA Questions to ask
Execute Teaching
Testing
Correction
OK? Yes Keep Record The End
7
No
INPUT
PROCESS
1. 2. 3. 4. 5. 6. 7. 8.
Sukatan Pelajaran Jadual waktu Buku teks Sumber Pengajaran Bilik darjah. Kaedah Kemahiran guru Pengetahuan murid.
1.Penyediaan Rancangan Pengajaran: Penetapan Objektif, Pemilihan Sumber Pengajaran, Penyediaan Peralatan/Bahan. 2. Periksa keadaan bilik dan Peralatan. 3. Semak kehadiran pelajar. 4. Pengajaran demonstrasi/ Penerangan. 5. Melayan pertanyaan pelajar. 6. Mengajukan soalan kepada Pelajar. 7. Periksa pencapaian pelajar. 8. Beri tugasan.
OUTPUT
Thank You