Principle-Centered Leadership -Learnings from Indiatimes Summit

Stephen R.Covey

About Stephen R. Covey

Internationally accepted leadership authority & teacher, and Chairman & founder of the Covey Leadership Center MBA from Harvard & Doctorate from Brigham Young University Bestsellers:
Seven Habits of Highly Effective People First Things First Principle Centered Leadership Seven Habits of Highly Effective Families

Learning Gradient

Teach 95 % Experience 80 %

Discuss 70 %

See & Hear 50 %

See 30 % Hear 20 % Read 10 %

Ages of Civilization
Wisdom

Information / Knowledge Worker

Industrial
Agrarian

Hunters/ Gatherers

Seismic Social / Economic Shifts

Globalization of Markets and Technology
Democratization of Information / Expectations University Connectivity

Exponential Increase in Competition

Wealth Creation Movement from Money to People Free Agency (Knowledge Worker Market)

Permanent Whitewater

From

THING
Paradigm (No freedom and power to choose)

to

PEOPLE
Paradigm (Freedom and power to choose)

From From From From

Practices (Rules) Outside-In Scarcity Control

to to to to

Principles (Wisdom) Inside-Out Abundance Unleash (Directed Autonomy)

From

Efficiency (Methods/Steps)

to

Effectiveness (Results)

MANAGEMENT Formal Authority

LEADERSHIP Moral Authority

Paradigm Shift
The world is flat The Earth is the center of the solar System Divine Right of Kings The world is round The Sun is the center of the solar System US Constitution

Bloodletting
People as Things (Manage People and Things) Leadership is a Position (Formal Authority) Quick Fix (Outside-in)

Germ-Theory
Whole Person (Manage Things; Lead People) Leadership is a Choice (Moral Authority) Sequential Process (Inside-Out)

What is the Difference Between Values and Principles?

VALUES
Social Norm Personal Emotional Subjective Arguable

PRINCIPLES
Natural Law Impersonal Factual Objective Self-Evident

Behavior is governed by values. Consequences are governed by principles. Therefore, value principles.

Principles Embodied in the 7 Habits

1. Be Proactive : Responsibility/Initiative 2. Begin with the end in mind : Vision/Values

3. Put First things First

4. Think Win-Win 5. Seek first to understand Then to be understood 6. Synergize 7. Sharpen the Saw

: Integrity/Execution
: Mutual respect/Benefit

: Mutual understanding
: Creative Cooperation : Renewal

Behavior is governed by values. Consequences are governed by principles. Therefore, value principles.

MISSION = the WHY of it all

Character
1. 2. 3. 4. 5. Be Proactive Begin with the end in Mind(AGR) Put First Things First Think Win/Win Seek First to Understand (xQ), Then to be Understood Synergy Sharpen the Saw

Roles
Modeling (7H)
(Trust, Collaboration)

Goals

Pathfinding
(Clarity, Commitment)

Aligning
(Enabling, Accountability)

Focus & Execution

Empowering
(Translation, Discipline)

6. 7.

Four Areas of Choice

Mind

Spirit

Heart

Body

Four Needs of People

Mind/ (To Learn) Mental Development

Spirit (To Leave a Legacy)

Spiritual Memory Heart Feeling ((To Love) Body Doing (To Live)

Four Intelligence of People

Mental Intelligence (IQ)

Spiritual Intelligence Spiritual Intelligence (SQ) (SQ)

Emotional Intelligence (EQ)

Mental Intelligence (PQ)

Leading a Balanced, Integrated, Powerful Life

Mind/Vision

Spirit Conscience Body Discipline

Heart Passion

The High Cost of Low Trust Four Chronic Problems

Mind / No Shared Vision / Values

Spirit / Low Trust

Heart / Disempowerment Body / Misalignment

Trustworthiness
CHARACTER
Integrity (SQ) Maturity (EQ) Abundance (SQ, EQ)

Trust
COMPETENCE
Technical (IQ PQ) Conceptual (IQ) Interdependency (IQ, EQ)

Listening continuum
5. Empathic Listening 4. Attentive Listening 3. Selective Listening 2. Pretend Listening (Patronizing) 1. Ignoring
Within the Others Frame of Reference

Within Ones Own Frame of Reference

Developing Empathic Listening

Mimic

Re-phrase Content
Reflect Feeling

Reflect Feeling and

Re-phrase content

Heart/Body Empathy

Two steps in Achieving Synergy (Third Alternatives)

Would you be willing to search for a solution that is better than what either on of you (us) have proposed? (Habits 4,6)

Would you agree to a simple ground rule: No one can make his or her point until they have restarted the other persons point to his or her satisfaction (Habits 5)

Make a Recommendation

Wait Until Told

Do It Do it and report periodically

Do it and report immediately

I Intend To Ask

Principle-Centered Living Three Generations

Humility
Parents
(Principles govern)

Courage
(to live true)

Integrity
Child
(Integrated around principles)

Grand Children

WISDOM
(Perspective)

Abundance Mentality
(no comparison)

Level 5
LEVEL 5 EXECUTIVE Builds enduring greatness through a paradoxical combination of personal humility plus professional will

Level 4

EFFECTIVE LEADER Catalyzes commitment to and vigorous pursuit of a clear and compelling vision;stimulates the group to high performance standards COMPETENT MANAGER Organizes people and resources towards effective and efficient pursuit of predetermined objectives CONTRIBUTING TEAM MEMBER Contributes to the achievement of group objectives;works effectively with others in a group setting

Level 3

Level 2

HIGHLY CAPABLE INDIVIDUAL Level 1 Makes productive contributions through talent,knowledge,skills and good work habits

The Principle-Centered Sweet Spot of organizations

Why/Who How/When

MISSION
(Purpose, Vision, Values)

LINE OF SIGHT STRATEGY

(Accountability)

The Sweet Spot Passionate Focus & Execution

What