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A process that blocks or hinders us from reaching our goals People talking while you are trying to take a test Being behind a slow driver when you are late for college or work Not having enough money to buy something
Reactions to Frustration
Persistence, vigorous effort and varied responses Variability, circumvention Direct aggression removal or destruction of the barrier Displaced aggression redirected to unrelated object or person; scapegoating blaming something or someone for conditions not of their making Withdrawal, escape leaving a source of frustration
A problem that demands a choice between alternatives 4 types of conflicts: Approach- approach Approach- avoidance Avoidance- avoidance Double approach- avoidance
Features of conflict
Conflict is inevitable Conflict is neither good / bad Conflict is not always caused by trouble makers Conflict is a part of change Conflict is sometime desirable
Causes of conflict
Personality Perceptions Exclusive goals Deliberate behavior Scarce resources Status Power Rewards Decision making
Physical reaction to demands or changes in the environment Can result from frustration, conflict, anxiety Can be positive and negative
Eustress
Positive stress that leads to something desirable Job promotion Eustress is good because it keeps us moving towards a goal
Distress
Bad stress that is overwhelming, block goals, or that causes problems Being fired from a job Loss of a family member Bankruptcy
Stress feelings
Worry Tense Tired Frightened Elated Depressed Anxious Anger
Individual techniques for stress reduction Exercise , yoga Relaxation training Bio feedback Behaviour modification