Altus

Collaborative
Knowledge Sharing
Altus Collaborative Knowledge
Sharing

Enables companies to easily capture and

share expert knowledge throughout the
extended enterprise to reduce costs,
increase productivity, and shorten time to
revenue
Corporate Learning Challenges

• Companies are Global

– In-person knowledge sharing is not practical or cost effective
– Productivity is lost traveling and attending meetings
• Knowledge is Thrown Away
– The wealth of an organization lies in the heads of its employees
– Their knowledge is not being systematically captured
• Knowledge is Hidden
– Employees spend ~20% of their time looking for information
and 50% of the time they don’t find it ---IDC
• People Forget
– One hour after learning, 56% of the material has gone to the
wind; one day later, 66% has evaporated; and after one month,
80% is gone.”
• 70-90% of corporate learning is informal
Why Collaborative Knowledge
Sharing
• Leverages knowledge
– Captures, stores, makes knowledge searchable and
accessible to employees, channels and customers
• Increases productivity
– Reduces the time to find and increase the chances of
finding job-critical knowledge
• Reduces costs
– Reduces/eliminates travel for knowledge sharing,
cheaper than eLearning, outsourced services and SaaS
delivered
• Increases revenue
– People sell what they know
Capture Your Knowledge

Formal Training

Live Whiteboards
Meetings

Informal Meetings

Webcasts
 Transform Your Knowledge into
Data

Capture every spoken

word, note, or word on
Easily capture Post content to a the slide
formal and video enabled
informal training media portal •Searchable
•Accessible
•Reusable
Make it Searchable and Accessible
 So You Get Exactly What You Need

Exact
Sentence
 Share Your Knowledge

• Make everyone part of

the learning process
• Establish communities
to share knowledge
• Make connections
across departments,
geographies, disciplines
• Create blogs and share
your knowledge
• Find the experts in your
organization
Make it Reusable
• Knowledge available On Demand
from rich media portal
• Download mp3 audio or mp4
video to a mobile device
• Mash up custom PowerPoints
(with embedded transcripts)from
any slide in the Portal
• Collect videos, user created
content into communities of
interest
• Secure content with custom
permissions
 Customer Testimonials

Altus allowed us to carry momentum from an incredibly

important SE Conference into an ongoing, dynamic
opportunity for collaboration, training, and communication”
Tom Kelly VP, NetApp University

We have used Altus turn-key technology and production

services to transfer knowledge to the field for every major
product launch and product update ever since, which now
totals hundreds of programs and thousands of hours of
content.“
Training Manager, Cisco

“With Altus, GPJ is resolving a critical business challenge

facing brands today. Altus’ functionality neatly complements
and extends our existing Global LINKS event management,
reporting and marketing platform, creating a ‘total
experience’ offering unique in our industry,”

Robert Vallee Jr., Chief Executive Officer of George P. Johnson

Cutting Costs for Sales Training
• Challenge: NetApp, a world leader in unified storage
solutions for data-intensive enterprises, wanted to
reduce the cost and time involved in their multi-week
Annual NetApp® Global SE Conference.

• Solution: NetApp contracted with Altus Learning

Systems to capture, digitally post-produce, index and
deliver their entire conference for on-demand viewing,
search and retrieval.

• Results: NetApp cut the cost of the annual

conference in half while making the information
readily available to partners and employees who could
not attend the event—and those who did attend but
needed to reference the material later on the job
Deliver Large Scale On Demand
Training
Delivering late breaking technical
training to automobile dealerships
and 80,000+ vehicle technicians

Provides performance support

solution to ensure the highest level
of productivity right at the service
bays, where the actual work takes
place.
Provide Just-in-Time Knowledge
Transfer
• Challenge: Cisco Systems, needed an easy way to capture
large amounts of new product knowledge while
simultaneously making this information available to the
field quickly and cost-effectively.

• Solution: Altus recorded and digitally post- produced its

new product introduction events to enable thousands of
engineers and product managers to access knowledge,
training and key business information from any location at
any time.

• Results: Altus developed an on-site service center,

meeting their growing demand while ensuring tight delivery
deadlines. This, in turn, decreased Cisco staff involvement
and cut costs significantly.
Extend the Reach of Corporate
Events
• Challenge: Capture the 1700+ sessions from the Oracle
OpenWorld and make all the sessions’ spoken content available
on Demand to subscribers after the show. The solution needed to
integrate with the show’s registration and scheduling system to
provide a single entry point for Oracle OpenWorld attendees.

• Solution: Altus and event organizer, George P. Johnson digitally

captured every presentation, combined the speaker’s
presentation with their PowerPoint files and made all content
searchable and accessible via a rich media portal.

• Results: Altus successfully captured nearly 1700 keynote,

general, executive solution and conference sessions and made
the audio/video and PDFs available from the Oracle OpenWorld
On Demand portal. With available mp3, mp4 and pdf downloads,
OpenWorld On Demand is one of the largest sources of Oracle
related content.
Applicability [1]

• Different Industries
– Hardware/Systems
– Semiconductors
– Software
– Automotive
– Professional Services
– Associations
Applicability [2]

• Different Audiences
– Employees: sales, sales engineers, attorney, others
– Channels: resellers, distributors, OEMs
– Customers: corporate conferences, ERP implementation
teams, end user training/support
– Public: not-for-profit public affairs education
Applicability [3]

• Different Use Models

– Corporate knowledge sharing
– Performance support
– Product sales training
– End-user software training
– On-boarding
About Altus Learning Systems
• Altus is a leader in Collaborative Knowledge
Sharing
• Altus’ on-demand software-as-a-service (SaaS)
enables organizations to quickly deliver critical
knowledge to large, dispersed audiences,
including employees, partners and customers.
• This dynamic and searchable rich-media platform
from Altus is the only solution of its kind that
makes expert knowledge searchable down to
the spoken or written word.  

www.altuscorp.com