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Human Factors Awareness Training

Module 9 :: Case Studies Summary

Case Study Summary


Alaskan Airlines Flight 261 Human Factor Contributing Elements
Teamwork Resources Communication Awareness

Case Study Summary


Comair Flight 5191 Human Factor Contributing Elements
Lack of Assertiveness Communication Resources Lack of Awareness Complacency Pressure Teamwork

Case Study Summary


NASA- Columbia Human Factor Contributing Elements
Communication Lack of Assertiveness

Case Study Summary

B-767 Rudder Lube

Human Factor Contributing Elements


Resources Awareness Knowledge Communication

Case Study Summary

B-767 Nose Landing Gear Damage during a maintenance taxi procedure.

Human Factor Contributing Elements


Resources Awareness Knowledge Complacency Distraction Communication

Case Study Summary


FOD damage during a maintenance run Human Factor Contributing Elements
Resources Awareness Complacency Communication

Case Study Summary

The Titanic

Human Factor Contributing Elements


Resources Knowledge Fatigue Communication Teamwork

Case Study Summary


Airbus Engine Run Damage Human Factor Contributing Elements
Communication Awareness Resources Lack of Knowledge Teamwork

Case Study Summary


Air Ontario Flight 1363 Human Factor Contributing Elements
Pressure Resources Lack of Knowledge Distraction Lack of Assertiveness Communication Teamwork Stress

Case Study Summary


Tenerife Human Factor Contributing Elements
Pressure Lack of Knowledge Distraction Communication Lack of Assertiveness Teamwork Awareness

Case Study Summary


Delta Airlines Flight 1288 Human Factor Contributing Elements
Lack of Knowledge Awareness Resources Norms

Case Study Summary


Helios Airlines B-737

Human Factor Contributing Elements Complacency Communication Awareness Norms Teamwork

Case Study Summary


British Airways Flight 5390 (BAC111)

Human Factor Contributing Elements


Environment Resources Fatigue Failure to follow procedures Stress

Case Study Summary


American Airlines Flight 191 Human Factor Contributing Elements
Communication Resources Lack of Knowledge Norms

Case Study Summary


Continental Express Flight 2574 Human Factor Contributing Elements Communication Lack of Assertiveness Teamwork

Case Study Summary


Air Florida Flight 90

Human Factor Contributing Elements


Communication Lack of Assertiveness Poor Decision-making skills Teamwork

Human Factors Awareness Training Thank you for participating in the JMCC Human Factors Awareness Training Modules Please complete the course critique and evaluation form Go forth and apply your newfound knowledge on the path to a safer and more productive aviation work environment