Leadership

A request to participants

 Be enquiring
 Be enthusiastic

 Be engaged
Agenda
 Being aware of self
 Leadership functions
 Acquiring leadership skills
 Team building
 Managing change
 Conclusion
 Understanding Basic Human Skills
Responsive
Proactive
Alert
Creative Awareness
Innovative Acting Sensitive
Uncommon Energetic
Empathy
Thinking Feeling
Envision
Differentiate For future with:
Lead Being
Self
Create future Self
Individuals
Organization
Learning Building Environment
Relations

Learn from experience Seeing

Listen to Learn Visualize
Enable learning See images
See focused
Fundamentals of
Leadership and management

 Leadership is the function of generating

and promoting new directions.
 Management is the function of executing
existing directions efficiently
 Leadership is future oriented

 Management is process oriented

What are some differences
between a manager and a leader?
Manager Leader
 Process oriented  Vision oriented

 Protects self  Protects staff

 Approaches decisions  Approaches decisions

cautiously actively
 Career oriented  Staff oriented

 Listens selectively  Listens actively

 Avoids conflict  Deals with conflict

 Unclear regarding trust  Trusted

Exercise on video
 Select any four attributes of leadership from
earlier slide
 Identify the incidences where Amol used
these
 Make a presentation to justify his actions

 Other teams question the correctness

 Six Leadership Functions

 Envisioning: The future state of organization

 Strategy and objectives – Defining or identifying the aims,
purposes, and objectives; objectives need to be ‘agreed’ rather
‘set’ and SMART.
 Planning –
 Knowing where you are now
 Knowing where you want to be in SMART way
 Knowing whether you are making a progress
 Organizing - Building teams, Briefing, delegating, coaching,
supporting, problem solving
 Monitoring and Evaluation – Define measures, performance
targets and indicators and monitoring progress
 Communicating –the vision, objectives and the plan , the
progress and resolving conflicts- All with clarity
Team exercise on Planning
(Two-Three teams) 10 Min

Situation: Training for a batch of 20 people in Korea on

new car assembly technology so that they can work
as supervisors on manufacturing plant immediately
on arrival. Total time of training 6 wks
 List additional information you require to plan
 Identify steps in planning
 Detail each activity and schedule it
 Assign responsibility for execution of plan to your
team members
 Decide the performance measures for competence of
members of the batch after training is complete
 One team makes presentation and others review it
Leaders Communicate!
 Ability to Communicate is a
prerequisite for leaders .
 The best way to communicate
is through behaviour.
 Communication performs four
tasks:
 Creates awareness
 Facilitates change
 Builds relationships
 Enables followers to
reach goals
Leaders are communicators
Leaders are constantly communicating
While communicating a leader must focus on:
 What I say ( Words or language )
 How I look (Physical appearance )
 What I project ( Body language & Facial
expressions)
 What I hear (Listening and sensing
-awareness)
 How I focus (Eye contact and See data )

Effectiveness in communication enhances

Leadership ability
Exercise on Communication
A leader visualizes or creates an image of
future of organization
 A leader gives direction to followers so as to
make the image a reality
 Directions are implemented by a follower but
directions need to have clarity
 Follower has to work or act as per directions

Exercise: Creating same pattern at the other end of

hall
Emotional dimension
Ability to manage emotions
Own and others
Leadership and Emotions
 Leadership is intrinsically an emotional process,
 Leaders recognize emotional states of people ,
 Leaders attempt to evoke emotions in them, and
 Then seek to manage their emotional states
accordingly
 Leaders displaying :
 excitement,
 energy, and
 enthusiasm

can arouse similar feelings amongst people

 Acquiring Emotional competence is essential which
helps in building relationships –while leading and
working with others
 Nine Skills
of Leadership
Degree of leadership skills
 People with a great deal of
occupational mobility possess these
skills to a higher degree than those
who stayed mostly in one place.
 Reasons:
 Exposure to a wide range of
experiences enhances ability to read
and empathize with different people
and situations- Emotional
competence an ability predominant
for a leader
 Experiences outside of an individual’s
comfort zone sharpens social
awareness- a skill utmost to be
effective leader
1. Ability to create enthusiastic followers

 Enthusiasm of followers depends upon the

stimulus leaders create
 Creating stimulus is a skill

 Your own behavior and language is source

of stimulus
2. Ability to take a discontented view of the
world in a constructive way

 Good leaders are never

complacent -never satisfied with
the status quo
 Their minds are open to new
ideas, they welcome change.
 They promote innovations.
3. Ability to learn all along- consider
themselves work in progress
 They are never entirely satisfied with
themselves.
 They don’t limit their talents to their jobs.

 They pursue life-long learning

4. Outstanding leaders demonstrate a good
understanding of human nature.

 Great leaders understand people –

 They make an effort to know as much as
they can about their team members
 They are aware of what causes people to
act and react the way they do.
 They have “Ability to manage EI”
5. Leaders set higher targets for
themselves

 The best leaders set high

standards for themselves
and work smart to achieve
their goals.
6. Ability to rely on a set of values and
beliefs as their guiding light

 Successful leaders are driven

by values
 Leaders speak from own
character and thus create
trust
 Walking the talk helps in
creating trust
7. Ability to laugh at themselves

 Great leaders have a sense of humor and

skill to defuse stresses when required
8. Ability to harness Thinking- own &
others.
Two aspects of thinking
 Thinking differently
 Ability to be proactive
 Ability to give effective solution
 Ability to differentiate
 Positive thinking increases one’s ability
to.
 See failure as an opportunity
 Innovate and convert failure into success
9. Focus on getting things done

 The key trait of

leadership is –
getting things done.
Exercise:
Realizing Leadership Behavior
Situation
2. Monsoon season in ghats to Mahabaleshwar
3. A tree fallen across blocks the traffic
4. Only one small part available for traffic but with “pot hole”
where the bus wheel can get stuck up
5. You are in a bus and the buss driver is apprehensive of the
pot hole in loose mud on the sides
What leadership behavior can you muster or bring into
action
Team building

Role of leader
Leaders need to be aware of the three main needs
for working as a team

The need to achieve

the common TASK

The need to be The need of

held together as each INDIVIDUAL
a working TEAM by virtue of being human
The Team Leader
For Team leader :
 Keep the team alert to the organization’s goals and
surroundings
 The most challenging part of the leader’s job is to mold
and hold the individual team members into a dynamic,
interactive, high-performance unit.
 Help them by developing their talents to optimum capacity.
 Help them learn what they don’t know and
 Help them to perfect what they do know.
 Coach and Prepare them for change and to be ready
for future
Three Team building
Functions
1. Setting and
maintaining group
standards or norms
for behavior
2. Ensuring proper
understanding of an
individual to the
common goals
Team building Functions(2)
3. Helping Team Members
Take Charge of their Jobs
 Aim for excellence

 Coach when needed

 Get the members to

participate
 Encourage creativity
Exercise on team building

Situation
You are leader of team deputed to Hyundai for training
on learning new technology of assembly
Write what will be your ways of :
 Defining the team objective

 Holding team together

 Understanding individual needs

Two teams attempt this and one makes a presentation

to be questioned by other participants
Managing change
Managing a change
 Live up to Mahatma Gandhi’s famous edict, “For
things to change, first I must change.”
 Responsibility for managing change is with leaders
of the organization
 Leaders must manage the change in a way that
their associates can cope up with.
 The leader has a responsibility to facilitate and
enable change
 Transform yourself and always be ready to
change – yourself and the team members
Management of a change(2)
 Change must involve the people - change
must not be imposed upon the people
 Strong resistance to change is often rooted in
 deeply conditioned or historically reinforced
feelings and
 patterns people carry
 Manage change always “Bit by bit” - in small
steps
Three factors impact management of
change

 Empathy
 Communication

 Participation
 Conclusion
 Leader is
 Live ( your values and be alive)
 Engage people or connect them or join them to into
a team to achieve the goal
 Activate them or trigger them or set them in motion
towards the goal to
 Derive or achieve
 Exceptional
 Results for the goal
 Leadership is a process and requires skills
which can be developed
Leadership is
 Leading self
 Leading others
 Leading issues
 Leading change
 Not same as
“management”
 Learnable and is a
continuous process
Team building
 It is a Leader’s task
 Focus on:
 Clarity of team objective,
 Interdependence & bonding
 Create awareness on Internal and external factors
 Communication : language and behavior
 Coaching individuals for performance
 Individual needs
 Recognition of performance
 Celebrating success as team
Change
 Change is inevitable
 We must make/create a
change to meet change
effectively
 Change management
requires
 empathy,
 communication and
 people participation
 Q and A
 Feed back