Académique Documents
Professionnel Documents
Culture Documents
Work-Flow Analysis
Work Output
What is the work output of a work unit? What are the work standards?
Work Inputs
What raw materials, equipment, and human KSAOs are needed?
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Organization Structure
Dimensions of Structure
Degree of Centralization
Centralized Decentralized Departments based on functional similarity Departments based on work-flow similarity
Method of Departmentalization
Organization Structure
Structural Configurations
Functional Structure
High centralization Departments based on business functions Low centralization Departments based on work-flow
Divisional Structure
Job Analysis
Job Descriptions
Tasks, duties, and responsibilities (TDRs)
Job Specifications
Qualifications
Might combine job description & job spec into one document for each job
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Job Analysis
http://krypton.mnsu.edu/~schumann/www/teach/sample_job_descrip.pdf
Store Manager
http://corporate.burlingtoncoatfactory.com/employment/job_storemgr.shtml
Job Analysis
to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations
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Job Analysis
Job Analysis
Sources of information
Job incumbents Supervisors Other sources
Job Analysis
Methods
Position Analysis Questionnaire (PAQ) O*Net: http://www.onetonline.org/ Others
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Mechanistic approach
Task specialization Skill simplification Repetition
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Motivational approach
Job Characteristics Model (Hackman & Oldham)
Job characteristics: (1) Skill variety, (2) Task identity, (3) Task significance, (4) Autonomy, & (5) Feedback Implementation
Job enlargement Job enrichment Self-managing teams
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Biological approach
Ergonomics
Redesign equipment to better fit the human body Redesign work and work processes
Perceptual-motor approach
Redesign jobs to better fit human cognitive capabilities
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