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Agenda
Quick facts Overview of US and Indian Cultural Values Student panel Q & A
Quick facts:
NC
State Indian students: ~700 (30% of international student population) Population of India: 1,173,108,018 (July 2010) Religions: 80% Hindu, 13.5% Muslim, 2% Christian, 2% Sikh Worlds largest democracy Languages: Hindi (national language 41%); 14 official languages; over 100 languages spoken 28 states and 7 territories
Henderson, C.E. (2002) Culture and Customs of India. Westport: Greenwood Press
Cultural Values
Individualistic Privacy valued Competition valued Individuals praised Loyalty to self
vs
Collectivist Identifies self within a more important group(s) Group decision making Individual praise is uncomfortable even shameful Group welfare is goal
Application: How team work is approached, how life decisions are made (whom to marry, which school to attend, where to live?), how view of self is influenced, when/how individuals lose face/are shamed
v Universalism s Egalitarian Fairness above all Comfortable working in absolutes Seen as legalistic
Particularism Favoritism based on ingroup Goal is group harmony Exceptions are the norm Its who you know Hierarchical society
Application: How one gets a job/promotion, how deals are made and with whom, consequences when rules are broken, which relationships are valued over others, the value of the team
Monochronic Time is money Punctual Values time, appointments, or productivity over people
vs
Application: When a guest arrives at a hosts house for dinner/party, when to arrive at a meeting, how emergencies are handled and what constitutes an emergency; how much small talk takes place at the beginning of a conversation
Direct Communication One means what one says Do not keep ones feelings to oneself (positive or negative) Little guessing of anothers meaning
vs
Indirect Communication What is said is not necessarily what one means One must infer meaning Saving face is valued Third party/liaison used to communicate information
Application: How a manager motivates or enables change within the work place; how to correct someone; how to say no; how to communicate bad news
Low Power Distance People are more or less equal or deserve to be treated equally
vs
Application: Degree of formality or informality that is easily established within the workplace, classroom, etc.; when to address someone by first name; how to greet another person
vs Low Uncertainty High Uncertainty Avoidance Risk averse Avoidance Differences within or Comfortable with risk outside groups not easily Differences among tolerated individuals and Conformity is comfortable groups more easily tolerated Less regulation/control over lifes situations Application: How one views people/positions of authority; how many
times one asks/rephrases a question; how readily someone accepts something as fact; how quickly one tolerates outsiders or situations that challenge the status quo; loyalty to tradition vs desire for innovation
Many are native English speakers (British) Defined gender roles Highly bureaucratic system of government Hierarchical; Status matters Body language May not say no directly; need to infer Titles are important Less touching among people, especially Sources: Storti, Craig. Figuring Foreigners Out, 1999 between genders Bennett, Milton. Basic Concepts of Intercultural Communication, 19
Henderson, C.E. Culture and Customs of India, 2002.
Student Panel