ALLAH

1. Group

members
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Ali Ibrahim Muhammad Abbas Irfan Ullah Mudassar Murtaza Ameer Wajid Khan

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Contents

What is communication Verbal Communication How appearance communicates. How body language communicates Functions of Nonverbal Communication Types of Nonverbal Communicationotion or Affect Kinesics Touch Paralanguage Vocal Interferences Color Influences Communication Time Power & Status of NVC Gender and Cultural Variations Improving Nonverbal Communication Closing Thought

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What is communication

Communication is the process of transferring information from one entity to other.

Communication in business. Communication is the lifeblood of an organization.

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Elements of comunication

Verbal Communication

Verbal communication is communication that uses words either ,written or spoken

Nonverbal
Communication

Nonverbal Communication
Is it possible to communicate without words? Studies show that over half of your message is carried through nonverbal elements: Your appearance Your body language The tone and the pace of your voice.

How appearance communicates.

We know the importance of first impression Effect on written message. Personal appearance and oral message.

How body language communicates

Body Language

Face Expression

Gesture

Eye Contact

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Abbas 45

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Functions of Nonverbal Communication

To provide information To regulate interaction To express or hide emotion and affect To present an image To express power and control
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Regulate Interaction
Facial expressions or gestures that are used to control or regulate the flow of a conversation

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Express Emotion or Affect

Facial expressions and gestures that augment the verbal expression of feelings

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What emotions do these facial , expressions portray?

Every thing is ok

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Wife is in offend mood .

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Irfan
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Ullah

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Types of Nonverbal Communication

Kinesics Paralanguage Vocal interferences Spatial Usage Self-presentation cues

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Kinesics

Eye Contact Facial expressions Emotions Gesture Posture Touch

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Touch
Touching and being touched are essential to a healthy life Touch can communicate power, empathy, understanding

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Paralanguage

Pitch Volume Rate Quality Intonation

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Vocal Interferences
Extraneous sounds or words that interrupt fluent speech uh, um you know, like Place markers Filler

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Color Influences Communication

Yellow cheers and elevates moods

Red excites and stimulates

Blue comforts and soothes

In some cultures black suggests mourning

In some cultures white suggests purity

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Self-Presentation

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What message do you wish to send with your choice of clothing and personal grooming?

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Time

How do we manage and react to others management of time

duration activity punctuality

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Personal Space at Work

Your

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office Your desk A table in the cafeteria that you sit at regularly

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Ameer Wajid Khan

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Power & Status of NVC

Within organisations such as the army, positions within the hierarchy are clearly signalled by uniforms, badges and behavioural codes such as saluting

Nonverbal Signals
Vary from culture to culture

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Gender and Cultural Variations

Eye contact differs in cultures Facial expressions and gestures-many similarities in facial expression but gestures often differ Eye contact is more frequently used by men in the U.S. and is held longer Women smile more Gesture style is often used to label masculinity or femininity

What does this symbol mean to you?

In the United States it is a symbol for good job In Germany the number one In Japan the number five In Ghana an insult In Malaysia the thumb is used to point rather than a finger

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Improving Nonverbal Communication

Sending nonverbal messages

Be conscious of the nonverbal behaviors you are displaying Be purposeful in use of your nonverbal communication Make sure that your nonverbal cues do not distract from your message Make your nonverbal communication match your verbal communication Adapt your nonverbal behavior to the situation

Improving Nonverbal Comm Cont.

Interpreting nonverbal messages

Do not automatically assume that a particular behavior means the same to everyone Consider nonverbal behaviors as they relate to the context of the message Pay attention to the multiple nonverbal cues being sent and their relationship to the verbal message Use perception checking

Closing Thought

If it is to be, it is up to me
Comments? Questions? Experiences?

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bye
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