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ANNOTATED OUTLINE

INTRODUCTION
The term Employee welfare refers to various services, benefits and facilities offered to employees by the employer. Welfare measures, whether mandated by law or undertaken by the employer voluntarily, would serve the following purposes:

Objectives of labour welfare

Enables workers to lead a richer and more satisfying life Improves the physical and psychological health of workers

Absorbs the shocks injected by industrialisation and urbanisation

Promotes a sense of belongingness among workers Acts as a deterrent against social evils like drinking, gambling etc.

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Agencies for welfare work

Employers Hospitals, health centres, dispensaries to workers Family planning clinics Credit societies, gymnasiums, clubs, crches Canteens, schools, recreational centres Trade unions Running schools, libraries, sports centres, cooperative societies, Recreation centres, legal cells, labour journals, cultural centres

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Agencies for welfare work

Central government Canteens, crches, rest rooms, washing facilities etc in various Pieces of labour legislation Statutory welfare funds for housing, educational, recreational And medical facilities Labour welfare officers to ensure justice to workers State governments Statutory welfare funds

Labour welfare centres

Medical, educational, recreational facilities

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Types of Welfare Facilities

Measures undertaken by Employers in India Education Housing Transportation Recreation Other facilities Canteens, rest rooms, lunch rooms Washing facilities, medical aid, leave travel concessions

Consumer cooperative societies

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Statutory Provisions
A. The Factories Act B. The Plantation Labour Act C. The Mines Act

D. The Motor Transport Workers Act E. The Contract Labour Act

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Labour Welfare Officer

Usually appointed whenever the number of employees in a plant exceeds 500 (300 as per the Plantation Act) to carry out the following duties and responsibilities:

Advisory
Service oriented Supervisory Functional Policing Mediation

Employee Welfare

SOCIAL SECURITY
( IMPACT ON EMPLOYEE RELATIONS )
Social security is one of the key components of labor welfare Labor welfare refers to all such services, amenities and facilities to the employees that improve their working conditions as-well-as their standard of living Social security benefits provided by an organizations should protect not only their employees but also their family members including financial security and health care etc Social security envisages that the employee shall be protected against all types of social risks that may cause undue hardship to them in fulfilling their basic needs. Accidents, job losses, retirement, sickness, death while on dutythese are realities of working life and leave a person and his dependents vulnerable Social security is an attempt by the employer and the state io institute measures that mitigate such social risks

MAJOR LEGISLATIONS
India being a welfare state has taken up itself the responsibility of extending various benefits of social security and social assistance to its citizens. Although the constitution of india is yet to recognize social security as a fundamental right, it does require state to promote the welfare of the people by providing social, economic and political justice Constitution requires companies to make effective provisions for making effective provisions for securing right to work, to educate and public assistance in case of unemployment, old age, sickness and disablement. Securing just and humane conditions of work. Raise level of nutrition and standard of living, improvement of public health etc A social security division has been set up under the ministrybof labor and employment. In the context of labor , social security aims at reducing risks against loss of earnings or earning capacity due to old age,illness or work-related injuries.

Social security to the workers is provided through 5 major Acts: 1. 2. 3. 4. 5. The Employees State Insurance act, 1948 Employees provident Fund and Miscellaneous provisions Act The Workers Compensation Act The Maternity Benefit Act The payment of Gratuity Act In addition there are large number of welfare funds also for some specific segments Major thrust of social security relating to labor is on: a) Provisions relating to medical facilities, compensation benefits and insurance coverage incase if accidents, incapacity, illness etc.. b) Provisions relating to provident fund and gratuity

QWL
QWL is the level at which the members of an org. can satisfy their personal requirements through their experience in the org. Its main obj. is to focus on creating a good working environment as a result of which employees work together in a cooperative way and contribute their best in achieving the organizational goals.

Requirements of workers :
Fair & reasonable Pay Safer Environment Employee Benefits Job Security Job satisfaction Empowerment Career Opportunities

Approaches to Improve Q W L
Flexibility in Work Schedules Freedom in forming Workgroup Opportunity for Growth Participation of Employees Implementing Suggestion Systems

Quality of work life IBM

Wages & benefits Working Hours Nondiscrimination & harassment Respect & dignity Freedom of association Health & safety Communications Support for employees & community involvement

Quality of Work Life TATA Group

Gifts & donations Health, safety & environment Ethical conduct Concurrent employment Citizenship Integrity of data furnished Reporting concerns

Quality of Work Life ING Mutual Funds

CSR-Pratham-orphanage Regular Offsite Lunch with CEO Interdepartmental Lunches Ideation Box (Suggestions) Product Champions (SWOT of product) Skip level meetings QC-Implementing Health Safety and Environment

Quality of Work Life Principal India AMC

Family Day- Wednesdays 5 Days working week Annual Rejuvenation with families Monthly Birthday Celebrations In House Gym Paternity Leave, Wedding Leave, Bereavement Leave Yoga Gymnasium Reimbursements Health Safety and Environment

Prayer and Meditation in the Workplace

The American Stock Exchange has a Torah Study Group
Boeing has Christian, Jewish and Muslim prayer groups Apple Computers office has a meditation room and employees are given 30 minutes to meditate or pray. Prentice-Hall Publishing has a quiet room for employees where they can take mental retreats

New Methods QWL

New Methods QWL

Worldwide
Marriott Internationals 10,000 workers dedicate a day of service to their local communities each year IBM funds childcare centers at 60 of its locations Intel offers 22 weeks of maternity leave SAS has low absenteeism and only 3% turnover due to no-lay-off policy, 35-hour workweeks, flexitime and on site amenities like Gym, medical clinic and message therapists. Volvo Changed its assembly line system which led to greater job satisfaction-low absenteeism and turnover