Group Decision Support

System
GDSS is an interactive computer
based system that facilitates the
solution of unstructured problems
by a set of decision making
working together as a group.
Basically it is extension of DSS and
group decision facilitator.

Mrs.Shubhalaxmi Joshi 1
 Characteristics of GDSS

Parallel communication to enable

every group member to address
the issues or to make comments
and suggestions simultaneously.
Automated record keeping by
anonymously recording each
comment that is entered into the
PC by the group members
Mrs.Shubhalaxmi Joshi 2
 GDSS…

Anonymous inputs without

identifying the source of inputs to
enable group decision maker to
concentrate on the merits of input
without considering who gave it.

Mrs.Shubhalaxmi Joshi 3
 Components of GDSS

Hardware
Software
People and Procedures

Mrs.Shubhalaxmi Joshi 4
 GDSS configuration

Database Model base

GDSS GDSS
Processor software
Access to
Internet/ External
Intranet Dialogue Database External
Manager access Database
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 Executive Information
System(EIS/ESS)
It is also called as Executive
information system.
It is a new decision –facilitating
technology.
Support decision making process
at the Top management level.
Top management executives takes
support of this system while
making strategic decisions.
Mrs.Shubhalaxmi Joshi 6
 EIS/ESS Definitions

EIS is computer based information

system that supports information
needs of top executives.This
system combines the decision
makers imagination and judgment
with the computer`s ability to
store,retrieve,manipulate,compute
and report internal and external
information.Mrs.Shubhalaxmi Joshi 7
 ESS Definition

It is a comprehensive executive
information system that goes
beyond the EIS to include
communications,office
automation,analysis support and
intelligence.

Mrs.Shubhalaxmi Joshi 8
 Characteristics of ESS/EIS

• Flexible and ready to use

• Provides correct,timely,relevant
and timely information.
• Contains user friendly interfaces
such as GUI.
• Provides secure,reliable and
confidential access.
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 Cont…

It is customized tailor made to suit

the management style
It can help with the situations
where that have high degree of
risk or uncertainty.
Supports access to external
database
It has capabilities like drill
down,exception reporting and
critical success factors.
Mrs.Shubhalaxmi Joshi 10
 Advantages of ESS/EIS

It facilitates the attainment of

organizational objectives.
Increases communication
capability and quality.
Improves the users productivity by
enabling more effective decision
making.
Allows anticipation of problems
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 Advantages

Facilitates better strategic

planning.
Helps in finding out the cause of
the problem in a root cause
analysis
Meets the needs of executives in
time effective and time efficient
manner.
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 Expert System

An expert system is a computer

programme that represents and
reasons with knowledge of some
specialist subject with a view to
solving problems or giving advice.
It uses domain specific methods
that are plausible as well as
following procedures that are
algorithmic.
It retains flexibility.
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 Characteristics of Expert
System
Ability to explain suggested
decisions.
Ability to draw conclusions from
complex relationship.
Ability to provide portable
knowledge.
Ability to deal with certainty.
Not widely used or tested
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Inability to deal with Mixed

 Cont….

Limited to relatively narrow

problems
Difficult to maintain
Inability to refine own knowledge
base.

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 Capabilities of Expert
system
Saving human expert time
Saving on maintenance and
updating of the knowledge base
Capturing the expertise
Codifying expertise
Duplicating and transferring the
expertise.
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 Artificial Intelligence
This is the technology which facilitates
the applications of computers to the
areas that require knowledge,
understanding,
perception,reasoning,understanding
and cognitive abilities which
distinguishes human behavior from
machines like computers.
It is branch of computer science that is
concerned with the automation of
intelligent behavior.
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It is series of related technologies that
Components of AI

Modeling
Heuristic
And representation
search

AI Tools Reasoning

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 AI applications

Manufacturing,production and
planning.
Project management
Factory management
Financial management
Portfolio management
Diagnosis and trouble shooting
CriminologyMrs.Shubhalaxmi Joshi 19
 AI CANVAS

Expert system
Neural network
Robotics
Speech recognition
Intelligent agents
Vision recognized system
Learning systems
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