Académique Documents
Professionnel Documents
Culture Documents
Independence
Counter dependence
GIVING FEEDBACK
Persons behavior vs. Person herself/himself Controllable Vs. Uncontrollable
Passive Behavior
When we are passive, we hold back (do not
express) and fail to present our thoughts and feelings or we express ourselves in a
roundabout way.
Ignore or deny our own needs to satisfy others needs
Assertive Behavior
Assertive approach: express thoughts, feelings and opinions in such a way that the rights of self and others are not infringed upon Respects self but at the same time respects others with whom we are involved Respect for ones needs and rights as well as other s needs and rights
Aggressive Behavior
When we are aggressive , we lash out verbally
or physically, directly in the attempt to overpower/dominate or put them down Ignore others needs to satisfy our own.
conversations
Perception
Perception is the way we see the world
around us
Is a process by which individuals
Receive, Select, organize and interpret the input
from their senses
Factors / Biases
Projections Perceptual Defense
Preoccupation
Mental Set or Perceptual set Halo Effect Beliefs Needs, Wants, Concerns Primacy Effect Recency Effect
Contrast
Selection
(Cont.)
Familiarity
Novelty